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Author Topic: BITCOINRUSH CASINO AND SPORTSBOOK - Best Margins - Est. 2013  (Read 218696 times)
carton97
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July 06, 2019, 11:07:43 AM
 #2301

When you try to justify your multiple account deal its mostly a useless effort. If it is from the same IP then it is from the same IP, you can't just recommend someone in a tipster chat and happen to have same IP with all of them. If there are 2 accounts with same IP from same network then it means its multiple account and there is no turning back from that, the casino is never responsible for giving you your money back if you have done that.

All the excuses all the reasons and all the bullshit someone can throw will not make a small dent in a huge casino like bitcoinrush reputation, you can do whatever you want, in the end the gamblers will check if you had 2 accounts with same IP and they will just agree thats illegal and not allowed and continue to bet with bitcoinrush like however they want.
Hi. Who says that 2 persons used the same IP? I obviously know that. The problem is that 2 persons dont use the same IP. They are only acting like that because several persons make the same bets. But How I already tell in my case it is only a small % of all my rollover casino/sportsbook.
So what are you telling me ( I dont know if you have something with them) is that they should stole my deposit and winnings and they are right? In that case you are insane.
Btw other 4 days without information. Great from a bookie which says that maximum 24 hours to answer.
Already preparing the post with all the explanations but dont have much time.
Would be great if someone told them to answer.
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carton97
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July 06, 2019, 11:46:54 AM
 #2302

I am going to explain my case step by step, if someone dont understand something please let me know, my english isnt the best and I dont have too much time.

Also If someone dont believe something I Will show without problem.

Well All started when I deposited  the 2019-05-03 16:38:16 my first 0.139927B after that I made other 4 deposits between 5-03 and 5-17 in total 0.66 BTC. I made it because I read that it was one of the most reputable BTC bookmaker and because of his high odds but actually I dindt make a great research due to the fact that now I have read some bad reviews giving them from C to lower.

In the beggining I started with losses but after a Good strike I  had/have 1.498 BTC, I dont know my exactly rotation but I was 3º the last time I saw the june leaderboard (btw never receive the prize, but dont sure if I finish 3º but probably yes because i was far away of the 4º) . And it was half sportsbook- half Blackjack.* In july I dont make sports bets and only play a bit of BlackJack.

Continuing with the story the 2019-06-21 11:45:05 (more than 15 days have passed) I made a 0.3 BTC withdrawl. 2 days after I started to be nervous because in his web you can read that they take 6-12-24 hours máximum to proccess the withdrawl (I think that it is a lack of professionalism that in 3 differents parts of the web you can read 6 / 12 / 24 hours , what it depends??).

After that I contacted to them the 06-23 receiving a short answer 2 days later** where they only told me that my acc was flagged and risk department Will be in contact within 24 hours. After more than 40 hours and some emails from my asking to hurry up now they sent me other email where they told me that risk department Will take 24/48 hours to answer ( 40 hours alreaddy passed) . The next day finally they told me that risk deparment says that other User and me are the same User because we made the same bets with same subnet IP and If I could  clarify this. I clearly explain them how I did in this chat the next: I follow a tipster and in the chat I recommend that bookie it is the reason of the same bets, and even offer to showing the tipster btw it is about 25% or i think that even much less of my rotation. Talking about the IP is completely imposible because I only logging in my house or in  my mobile and nobodys use my same IP (Btw I dont understand what subnet IP means).***


After that , I thought everything Will be resolve and I made a post in this fórum even, but it was 9 days ago. I only receive 2 emails more emails, 1 8 days ago where they told me that they will asked me more information in the next days and other 4 days ago where they told me that fraud deparment is going to reach me out directly. After that I send them emails and dont even get answers.
I think that I dont forget anything and if someone tell me if I can upload screenshoot of the private conversation without breaking rules/sportsbook rules I will do.
I have been very patience, I understand the misunderstood, I understand some delays in answers but 15 days have passed and I only received bullshit, not full explenations, no risk deparment, no solutions, anything.
Probably some of you have more experience  or know how to contact them directly if someone can help me I will be very grateful, It is causing my discomfort and upset. The less that I expect from a bookie where I have 15k is answer me shortly and properly complying his terms.




*Think that it is important to notice that this bookie is small and maybe it is the cause of all the problems, due to the fact that they have lot of years int he industry  you could think that they are big and solvent but the true is that with a medium rotation I was his 3 bigger player in june.
** The worst of all the case and one of the things that it is more annoying is lack of answers and his time to answer me when they said in his web that maximum 24 hours.
***Recently I asked in the tipster chat who is the User ID they gave me and the guy and surprise he isnt of my country and never been here. So is completely imposible ip/subnet is the same.
carton97
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July 08, 2019, 09:59:41 AM
 #2303

Still doesnt have information after 13 days. How I told them thorugh email tomorrow I am going to expose here and other forums the case. It is a shame.
If someone know how to contact them thorugh slacks or something like that will appreciate to try to give them a last chance. Thanks

I will have someone reach out, from what I have seen / been told - this is an issue with multiple accounts (with rather blatant proof). Please follow the rules, and be patient as the team sorts out all their proof.

lol rather blatant proof? What proof? a small of my bets were placed for other people whichI already explained that it is because I follow a tipster and I recommend your bookie in the chat? More than half of my rotation is from blackjack, I made multiacc for playing BJ? It is a joke, no problem tomorrow I will expose everything. anyways in your web you say that 24 hours to answer but you don´t answer with 24 hours. No problem all the people will know.
btw also I was 3º in leaderboard and dont receive any notification, how it works? Curious for known if you pay that or not.
More than 6 days without any information. Could you tell them to answer me? Thanks
antemartic
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July 08, 2019, 11:01:36 AM
 #2304

why withdrawal taking more than 12 hours?? it's small amount under 0.5 btc?Huh
deadley
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July 08, 2019, 09:03:44 PM
 #2305

Still doesnt have information after 13 days. How I told them thorugh email tomorrow I am going to expose here and other forums the case. It is a shame.
If someone know how to contact them thorugh slacks or something like that will appreciate to try to give them a last chance. Thanks

I will have someone reach out, from what I have seen / been told - this is an issue with multiple accounts (with rather blatant proof). Please follow the rules, and be patient as the team sorts out all their proof.

lol rather blatant proof? What proof? a small of my bets were placed for other people whichI already explained that it is because I follow a tipster and I recommend your bookie in the chat? More than half of my rotation is from blackjack, I made multiacc for playing BJ? It is a joke, no problem tomorrow I will expose everything. anyways in your web you say that 24 hours to answer but you don´t answer with 24 hours. No problem all the people will know.
btw also I was 3º in leaderboard and dont receive any notification, how it works? Curious for known if you pay that or not.
More than 6 days without any information. Could you tell them to answer me? Thanks

Why don't you open scam accusation thread with all proof, if you think they are not responding you?
Just go on this board https://bitcointalk.org/index.php?board=83.0 and open thread with all proof.

SyGambler
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July 08, 2019, 10:28:06 PM
 #2306

I can understand your frustration carton , I had a similar problem with another site and pretty much the same story
in my case it was a friend that I know him and he used to bet my tennis plays that I send him , after explaining what's going on the site paid both of us with no problems

let's just wait and see what bitcoinrush will say here but probably you will get your money
players should respect the limits of the site , but thing is that you can always place more money by placing the rest of your stake  in other pinnacle alternatives so I'm not sure why would someone multi account to get higher limits in  a site that uses pinnacle
carton97
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July 08, 2019, 11:06:20 PM
 #2307

Still doesnt have information after 13 days. How I told them thorugh email tomorrow I am going to expose here and other forums the case. It is a shame.
If someone know how to contact them thorugh slacks or something like that will appreciate to try to give them a last chance. Thanks

I will have someone reach out, from what I have seen / been told - this is an issue with multiple accounts (with rather blatant proof). Please follow the rules, and be patient as the team sorts out all their proof.

lol rather blatant proof? What proof? a small of my bets were placed for other people whichI already explained that it is because I follow a tipster and I recommend your bookie in the chat? More than half of my rotation is from blackjack, I made multiacc for playing BJ? It is a joke, no problem tomorrow I will expose everything. anyways in your web you say that 24 hours to answer but you don´t answer with 24 hours. No problem all the people will know.
btw also I was 3º in leaderboard and dont receive any notification, how it works? Curious for known if you pay that or not.
More than 6 days without any information. Could you tell them to answer me? Thanks

Why don't you open scam accusation thread with all proof, if you think they are not responding you?
Just go on this board https://bitcointalk.org/index.php?board=83.0 and open thread with all proof.
Honestly, dont think about that option but I will do it this days, I am travelling but when I comeback home I will do. Thanks for your help it is very frustating. First time in my life with some kind of this problems.
jazmuzika217
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July 09, 2019, 03:02:10 AM
 #2308

This is a long term project and I love this kind of project because they are already proven and tested online casino. I love their game feature it is like an adult casino that offer pure bitcoin casino with good customized game including card game,sportbook and even simple roulette that all of us are want.

carton97
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July 09, 2019, 09:49:17 AM
 #2309

I can understand your frustration carton , I had a similar problem with another site and pretty much the same story
in my case it was a friend that I know him and he used to bet my tennis plays that I send him , after explaining what's going on the site paid both of us with no problems

let's just wait and see what bitcoinrush will say here but probably you will get your money
players should respect the limits of the site , but thing is that you can always place more money by placing the rest of your stake  in other pinnacle alternatives so I'm not sure why would someone multi account to get higher limits in  a site that uses pinnacle
I always think that, but more than 18 days no news. Even in the forum I dont get replies of the administrator, by email 1 week without news. Yeah think the same I could use some of the dozens of bookies mirror pinnacle, it is insane but it isnt the case because I dont bet too much, with btcrush max was enough for me. I think that they have some kind of problem or I dont know but it is very weird. The lack of information etc.  I will look all my options and will give them until I come back home.
Thank for your time answering me too.
antemartic
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July 11, 2019, 03:06:23 PM
 #2310

4 days waiting withdrawal and they dont respond.
carton97
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July 12, 2019, 11:02:11 AM
 #2311

Smells very bad. 10 days without answers and looks like that more guys with same problem. Also his guy in the forum absolutly disappear.
I RECOMMEND TO NOT DEPOSIT in this bookie.  It smells lile clearly SCAM.
carton97
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July 13, 2019, 06:52:04 PM
 #2312

4 days waiting withdrawal and they dont respond.
Do you have any news? Not in my side
SyGambler
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July 13, 2019, 07:39:41 PM
 #2313

4 days waiting withdrawal and they dont respond.
Do you have any news? Not in my side

if you check that user's post history you can see that he had a similar case with poloniex two years ago and he didn't post any update after
so maybe he got paid

regarding your case I would really love to see what Tim will say about it , personally I wagered thousands with bitcoinrush and never had a single problem over the last 2 years
so yeah they do believe there is abuse going on , it may be just a misunderstanding tho

I will try reaching them out for you
carton97
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July 14, 2019, 10:49:29 AM
 #2314

4 days waiting withdrawal and they dont respond.
Do you have any news? Not in my side

if you check that user's post history you can see that he had a similar case with poloniex two years ago and he didn't post any update after
so maybe he got paid

regarding your case I would really love to see what Tim will say about it , personally I wagered thousands with bitcoinrush and never had a single problem over the last 2 years
so yeah they do believe there is abuse going on , it may be just a misunderstanding tho

I will try reaching them out for you
Hi. Thank you very much. I dont know how to contact them 2 weeks without answer me emails, no answers in the forum also. 2 weeks ago they told me that fraud department will reach me but the didn´t. I am desperate, dont know what to do. Have to open a topic telling the situation when I come back to my home but I would like to resolve it first.
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July 14, 2019, 12:31:42 PM
 #2315

Hi,
Let us know how much you are trying to withdraw and what the issue is, what happened exactly. Also post your username.

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carton97
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July 14, 2019, 03:25:33 PM
 #2316

Hi,
Let us know how much you are trying to withdraw and what the issue is, what happened exactly. Also post your username.
Thanks for your answer. Do you have something with them? I already explained my case and my USER is cacelcrack my withdrawl 0.3 BTC in my acc I had int otal 1.498 BTCs. Again thank you.
SyGambler
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July 15, 2019, 12:31:18 AM
 #2317

Hi,
Let us know how much you are trying to withdraw and what the issue is, what happened exactly. Also post your username.
Thanks for your answer. Do you have something with them? I already explained my case and my USER is cacelcrack my withdrawl 0.3 BTC in my acc I had int otal 1.498 BTCs. Again thank you.

you should be in good hands now since krach is aware of your issue , at least the community here will get official response about your situation
most likely it will be solved especially that you said you don't bet big so it's not about abusing the limits as I understood from you
antemartic
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July 15, 2019, 09:12:07 AM
 #2318

Hi,
Let us know how much you are trying to withdraw and what the issue is, what happened exactly. Also post your username.
im trying withdraw 0.25 btc and my username is antemartic . my transaction is pending about 10 days now
carton97
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July 15, 2019, 10:35:50 AM
 #2319

Hi,
Let us know how much you are trying to withdraw and what the issue is, what happened exactly. Also post your username.
Thanks for your answer. Do you have something with them? I already explained my case and my USER is cacelcrack my withdrawl 0.3 BTC in my acc I had int otal 1.498 BTCs. Again thank you.

you should be in good hands now since krach is aware of your issue , at least the community here will get official response about your situation
most likely it will be solved especially that you said you don't bet big so it's not about abusing the limits as I understood from you
Well it was 50% blackjack 50% sportsbook. Blackjack I guess no problem. Sportsbook I bet some WTA, Football Y Tennis Doubles. I only bet the limits in ATP Doubles. Anyway lets wait what they said , you reassureme with your message. But wit all I DONT RECOMMEND BtcRush because they told me that they were gong to reach me out more than 2 weeks ago and no message.
Thanks for your help and same krach.
btw looks like martic still have the problem
carton97
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July 17, 2019, 04:20:05 PM
 #2320

Still not any answer. BITCOINRUSH SCAM
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