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Author Topic: BITCOINRUSH CASINO AND SPORTSBOOK - Best Margins - Est. 2013  (Read 218696 times)
JackpotRacer
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November 27, 2018, 08:03:03 PM
 #2161

casinobitco please answer my DM, thanks

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December 03, 2018, 01:58:40 PM
Last edit: December 03, 2018, 02:41:42 PM by mapplegee
 #2162

Been 20+ hrs withdrawal not processed .. even sent mail.
I hope posting here will help it process.

Edit : Has been processed Thanks
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December 04, 2018, 05:07:29 AM
 #2163

casinobitco please answer my DM, thanks

no answer yet  Angry

IMO if you guys would have nothing to hide you would answer and keep all of us updated

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December 06, 2018, 04:09:31 PM
 #2164

Hello, Been waiting 3 days for bitcoinrush withdraw, no return email. Any suggestions, user bbbv. Is this where the admin for bitcoinrush frequently visit, Thanks
casinobitco
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December 06, 2018, 04:57:04 PM
 #2165

Hello, Been waiting 3 days for bitcoinrush withdraw, no return email. Any suggestions, user bbbv. Is this where the admin for bitcoinrush frequently visit, Thanks

No, this is not where customer issues are resolved. Support reached out to you via your email. You can address your concerns with the trained staff.

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December 06, 2018, 07:23:46 PM
 #2166

Hello, Been waiting 3 days for bitcoinrush withdraw, no return email. Any suggestions, user bbbv. Is this where the admin for bitcoinrush frequently visit, Thanks

No, this is not where customer issues are resolved. Support reached out to you via your email. You can address your concerns with the trained staff.

I don't even know how this trend started that members in your gambling site are using this forum to complain about issues internally to your website. It maybe because they think that their issues will be resolve faster as your reputation is on the line when they are posting about their issues, or they are simply just here to directly make your services look bad in the forum. They don't even mention anything about your support team not being responsive about their complains meaning that they are not voicing their concern first on the right way.

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mapplegee
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December 08, 2018, 07:53:31 AM
 #2167

Now new issue Sad
Wrongly graded my bet :
Fix it Rn...

TXID   87984
Game   FC Internazionale at Juventus
Time   2018-12-07 14:30
Bet   Juventus -1.0 Goals
Risk   5.00
Coin   mBTC
Odds   2.03
Result   Loss
Net Amount   -5
stelee68
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December 18, 2018, 11:19:09 PM
 #2168

my account with you is stelee68, red status.

Below is the bet, please advise why is the bet LOST, when the Full-time result is 1-1.

All online sports betting sites like bet365, williamhills, etc are taking and paying out based on full-time result, why is your site different?

88864   2018-12-18 14:45   18.09   mBTC   5.54   Manchester City at Leicester City   DRAW   Loss   -18.09

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December 18, 2018, 11:22:00 PM
 #2169

my account with you is stelee68, red status.

Below is the bet, please advise why is the bet LOST, when the Full-time result is 1-1.

All online sports betting sites like bet365, williamhills, etc are taking and paying out based on full-time result, why is your site different?

88864   2018-12-18 14:45   18.09   mBTC   5.54   Manchester City at Leicester City   DRAW   Loss   -18.09

They've had grading errors in the past, and this is likely an error. Send them an email (admin@bitcoinrush.io) and they'll fix it pretty quickly.

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December 19, 2018, 04:22:44 PM
 #2170

it seems everyone is suffering from wrong grading , it's kinda annoying to keep checking bet status especially if someone is doing a lot of bets on different sites
personally sometimes I may not even notice if there is a wrong grade , so hope this will be fixed really soon

few days ago I had a wrong grade , but that error paid me more since it was a double bet and one of the selections was a push but the system graded the double as a full win
so these errors may cost the site money as well
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December 24, 2018, 06:41:49 AM
Last edit: December 24, 2018, 11:55:50 PM by stelee68
 #2171

Has been more than 24 hours since I put in a withdrawal request, still show PENDING, small amount of 0.11 BTC only, still has another 0.22 BTC in the account.

Wrote to their support about 6 hours ago, and has not get any reply.


Honestly, I really like this site for sports betting, as it has one of the best odds in market.

But the grading issues and withdrawal delays are something the admins/Mods have to do address soonest.

withdrawals are done without further issue, admin support also replied and apologises for the delay.

well done!

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casinobitco
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December 24, 2018, 06:07:52 PM
 #2172

Has been more than 24 hours since I put in a withdrawal request, still show PENDING, small amount of 0.11 BTC only, still has another 0.22 BTC in the account.

Wrote to their support about 6 hours ago, and has not get any reply.

Honestly, I really like this site for sports betting, as it has one of the best odds in market.

But the grading issues and withdrawal delays are something the admins/Mods have to do address soonest.


The team apologizes for the delay, everything should be caught up here, but don't hesitate to reach out via PM if you need further assistance.

Happy Holiday to all our loyal users!

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December 24, 2018, 06:08:46 PM
 #2173

it seems everyone is suffering from wrong grading , it's kinda annoying to keep checking bet status especially if someone is doing a lot of bets on different sites
personally sometimes I may not even notice if there is a wrong grade , so hope this will be fixed really soon

few days ago I had a wrong grade , but that error paid me more since it was a double bet and one of the selections was a push but the system graded the double as a full win
so these errors may cost the site money as well

Noted - and it's a huge priority for us, trust the team is juggling on creative ways to rectify the mistakes with grading.

Happy Holidays Sy!

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December 24, 2018, 07:02:16 PM
 #2174

it seems everyone is suffering from wrong grading , it's kinda annoying to keep checking bet status especially if someone is doing a lot of bets on different sites
personally sometimes I may not even notice if there is a wrong grade , so hope this will be fixed really soon

few days ago I had a wrong grade , but that error paid me more since it was a double bet and one of the selections was a push but the system graded the double as a full win
so these errors may cost the site money as well

Noted - and it's a huge priority for us, trust the team is juggling on creative ways to rectify the mistakes with grading.

Happy Holidays Sy!

thanks Tim and happy holidays for you and rush team !!
there is a thing about slack , recently they deleted my account without any warning cause they decided to stop offering their service to my country
so is there any alternative to it for monsterbyte ?? was thinking if it's ok to create a telegram group for us so we can keep up to date with the recent news
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January 02, 2019, 07:17:19 AM
 #2175

I believe I've won the Bitcoinrush.io Leaderboard competition, that ended on UTC 00.00 hours, 1st Jan 2019  Cheesy

The top prize is 100mBtc and I believe I'm the only eligible winner, as the T&Cs stated that all players have to wager minimum 3500 mBtc in sports betting and any casino games. I've wagered over 4600 mBtc and so far there's no one else that meets the 3500 mBtc mark.

Problem is, I've emailed to the site's admin email regarding this, and there's is no reply yet.

Fingers cross, hopefully there's some positive reply from the site soon.

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January 02, 2019, 08:23:59 AM
 #2176

I believe I've won the Bitcoinrush.io Leaderboard competition, that ended on UTC 00.00 hours, 1st Jan 2019  Cheesy

The top prize is 100mBtc and I believe I'm the only eligible winner, as the T&Cs stated that all players have to wager minimum 3500 mBtc in sports betting and any casino games. I've wagered over 4600 mBtc and so far there's no one else that meets the 3500 mBtc mark.

Problem is, I've emailed to the site's admin email regarding this, and there's is no reply yet.

Fingers cross, hopefully there's some positive reply from the site soon.


Grats for being the first on the competition, hopefully you'll get the prize as soon as possible. Probably the admin is still in New Year's holiday at the moment so they haven't credited the prize to your account. BitcoinRush is still one of the trusted casinos in this bitcoin gambling industry, you do not need to worry about it. Most of the time, we need to wait for 1x24 hours to get our prize on such competition in most casinos unless the casino use automatic system to credit the prize to user's account.

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January 03, 2019, 09:22:52 PM
 #2177

So what is BitcoinRush's policy with regard to KYC?

Are they now requiring it? That would be bad news.

Are they only requiring it for certain withdrawals? What would that mean? Only for a certain size withdrawal? Or only when it involves more than the original deposit?

Thanks for any clarification on this.
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January 03, 2019, 09:52:09 PM
 #2178

I believe I've won the Bitcoinrush.io Leaderboard competition, that ended on UTC 00.00 hours, 1st Jan 2019  Cheesy

The top prize is 100mBtc and I believe I'm the only eligible winner, as the T&Cs stated that all players have to wager minimum 3500 mBtc in sports betting and any casino games. I've wagered over 4600 mBtc and so far there's no one else that meets the 3500 mBtc mark.

Problem is, I've emailed to the site's admin email regarding this, and there's is no reply yet.

Fingers cross, hopefully there's some positive reply from the site soon.


congratulations , looking at the current leaderboard it seems that rush decided to stop offering prizes for the coming months since it's only showing leaderboard without prizes
it seems there are some delays these days due to holidays , also last time I sent an email to support they told me that my email ended in junk so there was a small delay
maybe that's the case with your email as well

but overall it's probably due to holidays , I have a withdrawal request pending for over 24 hours as well
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January 07, 2019, 04:08:07 AM
 #2179

Thank you guys, for the congrats I recvd for winning the leaderboard.

The site credited the 100 mBTC into my account, and I am pleased to say that with the prize I've won, I managed to win another 70mBTC with sports-betting.

I submitted withdrawal request for the 170 mBTC which is only 0.17 in BTC, and the status is PENDING since 4th Jan.

Had been 3 days, but now I have confidence that the withdrawal will be successful soon (after recent successful withdrawals).

Really wish that bitcoinrush.io could step up on their withdrawal process, as I am looking to buy ETH asap because the Constantinople hard fork is coming very soon!

GenesisP2P Payment Ecosystem  │ GITHUBPOOLSEXPLORERBLOCK TRACKER☑ No ICO/Auction  
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 POW/MNs     │SOLUTION FOR BUSINESSES AND E-COMMERCE│           ANNTWITTERDISCORDREDDIT           │ ☑ Fair Launch    

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January 07, 2019, 06:10:44 AM
 #2180

Thank you guys, for the congrats I recvd for winning the leaderboard.

The site credited the 100 mBTC into my account, and I am pleased to say that with the prize I've won, I managed to win another 70mBTC with sports-betting.

I submitted withdrawal request for the 170 mBTC which is only 0.17 in BTC, and the status is PENDING since 4th Jan.

Had been 3 days, but now I have confidence that the withdrawal will be successful soon (after recent successful withdrawals).

Really wish that bitcoinrush.io could step up on their withdrawal process, as I am looking to buy ETH asap because the Constantinople hard fork is coming very soon!


don't worry about it you will get it , my last withdrawal was delayed as well and it was smaller but I got it
it seems there are some delays , not sure why cause I have lost access to slack group after slack decided to ban my country and I lost tons of groups and data
but maybe some staff memebers are still in holiday
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