[POR]⚡ELECTRONEUM⚡Official Moderated Thread

[borderline]

my problem is all my transaction was failed

[jcarl987]

my problem is all my transaction was failed

Did you retry them? Pretty sure Richard said in the latest video that you should do that.

[Z33IMPUL]

I'm also getting some bad customer support. I've had contact twice about my wallet not updating, and still not receiving the transfer I made from Cryptopia. I explained the whole situation with screenshots etc. That my coins were withdrawn, but simply didn't arrive in my wallet (wallet balance fails to update)

After days of waiting the reply I get is "Did you use a paymentID?"  to which I answered "No, from Cryptopia to ETN wallet a paymentID isn't necessary if i'm not mistaking?" (Also did it without one before and it went through fine)

Then they stop answering for a few days, and I get a reply "Sorry,  that's correct from Cryptopia to ETN wallet a paymentID is not necessary, if the pending last for days you can try to resend it"  ..How can I resend coins that disappeared? I made another very small transaction this morning of 25 ETN (again cost me 10ETN fee..)

Same story, the blockchain went fine, it shows as processed but it doesn't reach my account. The account still keeps saying that the balance can't be updated. So I explained that the coins WERE withdrawn from Cryptopia, therefore I cannot send them again.. they read the message (its FB messenger so you can see they read it) and continue to ignore me. I start to feel like my coins are just lost and they don't know what's going on.. very disappointing.

[xzentorxz]

I'm also getting some bad customer support. I've had contact twice about my wallet not updating, and still not receiving the transfer I made from Cryptopia. I explained the whole situation with screenshots etc. That my coins were withdrawn, but simply didn't arrive in my wallet (wallet balance fails to update)

After days of waiting the reply I get is "Did you use a paymentID?"  to which I answered "No, from Cryptopia to ETN wallet a paymentID isn't necessary if i'm not mistaking?" (Also did it without one before and it went through fine)

Then they stop answering for a few days, and I get a reply "Sorry,  that's correct from Cryptopia to ETN wallet a paymentID is not necessary, if the pending last for days you can try to resend it"  ..How can I resend coins that disappeared? I made another very small transaction this morning of 25 ETN (again cost me 10ETN fee..)

Same story, the blockchain went fine, it shows as processed but it doesn't reach my account. The account still keeps saying that the balance can't be updated. So I explained that the coins WERE withdrawn from Cryptopia, therefore I cannot send them again.. they read the message (its FB messenger so you can see they read it) and continue to ignore me. I start to feel like my coins are just lost and they don't know what's going on.. very disappointing.

i'm sorry to hear that. Just an advice for the future, you transfered money from one company to another, you dont have any proove of anything (cryptopia could proof it by using the tx id and a viewkey). You should transfer you coins to a simplewallet or a paper wallet, then you have atleast full control over your keys and transactions. If you really want to use their shitty online wallet you can still send your coins there (over your new created wallet). Then atleast you have a proove that you actually sent the coins.

[Z33IMPUL]

Well I only have the withdrawal history from Cryptopia as proof. All transfers are still in there including the transferID's which can be found on the blockexplorer. I hope they can figure out what's going on, I know a few more people who have the exact same issue as me.

[xzentorxz]

Well I only have the withdrawal history from Cryptopia as proof. All transfers are still in there including the transferID's which can be found on the blockexplorer. I hope they can figure out what's going on, I know a few more people who have the exact same issue as me.

the problem is that the transaction on itself doesnt say anything, you would need to encrypt it with a private view key, which you dont have from neither side. But I'm sure they will figure it out somewhen.

[Z33IMPUL]

That's true. I hope they will. I just don't understand why my wallet keeps saying Unable To Update Balance. Even if those coins never arrived, shouldn't my wallet just update normally?

[jcarl987]

my problem is all my transaction was failed

Did you retry them? Pretty sure Richard said in the latest video that you should do that.

[CryptoWhaler]

the ETN team should get in contact with coinmarketcap and let them know to switch the announcement link to this thread.

it goes to the original thread

This issue had been brought up many times in the past. Surprised that it's still unresolved. I guess there must be a reason cmc still consider the original thread the official announcement. Otherwise it should have been a very simple change.

To think of it, coinmarketcap is very right to consider the old thread as the official ann thread. Anyone following the old thread will then be redirected here.

[jackd121]

Finally was able to transfer all my tokens to offline wallet . Thanks everyone who helped.

[melancoly]

The number of miners and hash rate is jumping around by huge amounts constantly.  Block times are also ridiculous.  The last three blocks had a combined time of over.

[callkiller]

Finally was able to transfer all my tokens to offline wallet . Thanks everyone who helped.

Are you able to check the balance of the offline wallet? I'm having trouble syncing with the electroneumd.exe, its taking for ages to sync

[TheKryptonian]

The number of miners and hash rate is jumping around by huge amounts constantly.  Block times are also ridiculous.  The last three blocks had a combined time of over.

Is the chain getting stuck?  Where do you check that info?

[metallicelmo]

Why is there no regular QT wallet for ETN?

[jcarl987]

Why is there no regular QT wallet for ETN?

QT wallets are for coins that descended from Bitcoin. ETN descended from Bytecoin and the codebase is totally different. There are GUI wallets availalble for some of these coins including a couple of community developed ones for ETN that I'm sure you can find with Google. Personally I'm not a big fan and I prefer to use the CLI wallet.

[jhdeanda]

Ooook here we go. Now we can dump this thanks for the 8x

[CharlieCox]

Is it safe to use it like this, without syncing the local machine:

electroneum-wallet-cli.exe --daemon-host wallet.electroneumpools.ga:26968

Or is this a bad idea?

[xzentorxz]

Is it safe to use it like this, without syncing the local machine:

electroneum-wallet-cli.exe --daemon-host wallet.electroneumpools.ga:26968

Or is this a bad idea?

it is save as long as you dont want to have full privacy (they can track your ip and connect your transaction), you can read this: https://monero.stackexchange.com/questions/38/what-privacy-or-security-trade-offs-are-associated-with-not-running-your-own-ful/84#84

worst thing that could happen is that is just not working, they dont need to transfer your transaction for example.

it would still be nice if the etn team would put up some daemon node (and promote them)  for faster syncing.

[robelneo]

Ooook here we go. Now we can dump this thanks for the 8x

You can dump whenever you want but it can't push electroneum to 1 cent again, there are a lot of buyers than sellers as the community continues to grow I hope ico investors will stop dumping their shares in a months time so it can continue to rise fast the volume is awesome for the past 24 hours.

[dutchcoins]

Hello, reading in on your website and some news articles and landed on the https://my.electroneum.com/ website. It is only possible to join with registering?

Thanks in advance. Good luck on the project! :-0 )