That's why they delayed your machine, you live in china and dind't provide chinese address they are using some chineses delivers companys... chinese addrees are strange...
You should allways give them all the imformation to not fail...
They did not show any instructions when the pre-order opened. The website is in English. I don't see any fault for me to assume they accept only English.
That is a pretty lame excuse, we get mostly European orders and when Germans order from us, they do enter German Street names and building entry instructions, they don't translate everything into English or Dutch.
Same for French or Italian customers...
Basic ecom 101?
And why they cannot inform me earlier before arrange the shipment? 4 months is not enough for just send a mail to confirm address?
Prochrastination