|
InfiniteQuant
|
 |
November 30, 2017, 09:48:39 PM |
|
I have the same problem with Kraken (from Bahamas), every time I click "Get Verified" I get the error "Feature Disabled. This feature is not currently available." My neighbour who live literally one block from my place was able to get verify and access the link "Get Verified" during the same period. My best guess is they are holding new verification / withdraw request until they clear their queue or something  |
|
|
|
|
|
|
|
|
|
|
|
Advertised sites are not endorsed by the Bitcoin Forum. They may be unsafe, untrustworthy, or illegal in your jurisdiction.
|
|
|
|
|
|
|
|
InfiniteQuant
|
|
December 01, 2017, 04:09:54 PM |
|
I withdraw all my coin from Kraken to Altcoin. You can do the same thing http://www.altcoin.io?kid=JMAHGTrade anonymously. Protect your funds from hackers. Retain control of your coins. Trade diverse coins. No hacks or server downtime. But no withdraw or deposit option from a Bank Account like we're discussing in this topic. |
|
|
|
cryptician12 (OP)
Newbie
 Offline
Activity: 28
Merit: 0
|
|
December 01, 2017, 06:49:49 PM |
|
If you get an error, just keep refreshing the page. This is actually what Kraken support will tell you as well, "until they fix their bug". Was withdrawing coins today... had to refresh like 10+ times for the page to work. But at least it worked... what can i say...
|
|
|
|
|
|
InfiniteQuant
|
|
December 01, 2017, 07:04:53 PM |
|
If you get an error, just keep refreshing the page. This is actually what Kraken support will tell you as well, "until they fix their bug". Was withdrawing coins today... had to refresh like 10+ times for the page to work. But at least it worked... what can i say...
Thanks, I ended up doing 100 * CTRL+SHIFT+R to refresh the page, but I don't have you luck... for me it's still not working |
|
|
|
suciu_patrick
Newbie
Offline
Activity: 16
Merit: 0
|
|
December 04, 2017, 12:52:31 PM |
|
If I already have my account verified can I deposit some FIAT? The problem is only with verification and NOT with deposits?
|
|
|
|
|
|
ju34400
|
|
December 04, 2017, 12:58:24 PM |
|
If I already have my account verified can I deposit some FIAT? The problem is only with verification and NOT with deposits?
yes once you are verified at least tier 2* you can deposit until $2000 days and limited to $10000 monthty |
|
|
|
|
|
osasshem
|
|
December 04, 2017, 01:02:01 PM |
|
This should be a temporary issue that kraken is facing, it should and will be fixed and that fixture will be restored back on. At most times, things like that happens.
|
|
|
|
|
|
InfiniteQuant
|
|
December 04, 2017, 03:47:25 PM |
|
This should be a temporary issue that kraken is facing, it should and will be fixed and that fixture will be restored back on. At most times, things like that happens.
They just wrote me again : Marco (Kraken Support) Dec 4, 06:29 PST Hello, Thank you for getting in touch with us and reporting this. We are aware of issues that are resulting in difficulties for users who are trying to get verified and are seeing a 'feature unavailable' or 'feature disabled' error message. Our developers have been notified of this incident and are working to troubleshoot and fix it as soon as possible. Sorry for any inconvenience caused by this and thank you for your patience and understanding while we are working to resolve these issues. Please, do not hesitate in contacting us again if you experience any other issue or have any other questions, Marco Client engagement specialist Kraken |
|
|
|
Fen1X
Member
Offline
Activity: 81
Merit: 10
|
|
December 08, 2017, 08:58:04 AM |
|
Kraken used to be a good exchange, but nowadays I hardly ever get an order through.
I have to keep trying like 20 times for it to pass.
Their site is unfortunately unable to cope with the increased amount of traffic.
|
|
|
|
|
|
InfiniteQuant
|
|
December 08, 2017, 01:07:48 PM |
|
Kraken used to be a good exchange, but nowadays I hardly ever get an order through.
I have to keep trying like 20 times for it to pass.
Their site is unfortunately unable to cope with the increased amount of traffic.
Well Kraken is clearly not accepting new verification for my country, but they're not the only one. I submit a new post to share my problem: https://bitcointalk.org/index.php?topic=2541525.msg25915263#msg2591526383 Views so far, but absolutely no answer/solution... |
|
|
|
lemyke88
Member
Offline
Activity: 196
Merit: 11
|
|
December 12, 2017, 09:20:45 PM |
|
Hello
After being registered on kraken, i can not check my account. In the get verified tab, it is always written that the function is disabled.
if anyone could help me.
Thank you
|
|
|
|
|
InfiniteQuant
|
|
December 12, 2017, 09:41:04 PM |
|
Hello
After being registered on kraken, i can not check my account. In the get verified tab, it is always written that the function is disabled.
if anyone could help me.
Thank you
I have the same problem, since 2-3 weeks... (ie: http://prntscr.com/hmogeo) Kraken support staff: useless Basically it's like they don't take new customer from specific country, but don't officially say it... |
|
|
|
lemyke88
Member
Offline
Activity: 196
Merit: 11
|
|
December 12, 2017, 10:13:56 PM |
|
Hello
After being registered on kraken, i can not check my account. In the get verified tab, it is always written that the function is disabled.
if anyone could help me.
Thank you
I have the same problem, since 2-3 weeks... (ie: http://prntscr.com/hmogeo) Kraken support staff: useless Basically it's like they don't take new customer from specific country, but don't officially say it... Thanks InfiniteQuant So I have to forget the idea of opening, and to be able to validate my account at home, or it's just a story of time? |
|
|
|
|
InfiniteQuant
|
|
December 12, 2017, 11:35:04 PM |
|
Hello
After being registered on kraken, i can not check my account. In the get verified tab, it is always written that the function is disabled.
if anyone could help me.
Thank you
I have the same problem, since 2-3 weeks... (ie: http://prntscr.com/hmogeo) Kraken support staff: useless Basically it's like they don't take new customer from specific country, but don't officially say it... Thanks InfiniteQuant So I have to forget the idea of opening, and to be able to validate my account at home, or it's just a story of time? I have no idea, I don't work for them and I'm just piss they just don't give attention to our problem And you, what's your country? |
|
|
|
lemyke88
Member
Offline
Activity: 196
Merit: 11
|
|
December 13, 2017, 11:00:59 AM |
|
Hello
After being registered on kraken, i can not check my account. In the get verified tab, it is always written that the function is disabled.
if anyone could help me.
Thank you
I have the same problem, since 2-3 weeks... (ie: http://prntscr.com/hmogeo) Kraken support staff: useless Basically it's like they don't take new customer from specific country, but don't officially say it... Thanks InfiniteQuant So I have to forget the idea of opening, and to be able to validate my account at home, or it's just a story of time? I have no idea, I don't work for them and I'm just piss they just don't give attention to our problem And you, what's your country? OK ok thanks anyway for your answer. For now I'm going to wait a bit and see if it's okay ... I am from France and you? |
|
|
|
|
InfiniteQuant
|
|
December 13, 2017, 01:01:05 PM |
|
Hello
After being registered on kraken, i can not check my account. In the get verified tab, it is always written that the function is disabled.
if anyone could help me.
Thank you
I have the same problem, since 2-3 weeks... (ie: http://prntscr.com/hmogeo) Kraken support staff: useless Basically it's like they don't take new customer from specific country, but don't officially say it... Thanks InfiniteQuant So I have to forget the idea of opening, and to be able to validate my account at home, or it's just a story of time? I have no idea, I don't work for them and I'm just piss they just don't give attention to our problem And you, what's your country? OK ok thanks anyway for your answer. For now I'm going to wait a bit and see if it's okay ... I am from France and you? I'm from The Bahamas |
|
|
|
Kraken-Septimus
Full Member
Offline
Activity: 338
Merit: 101
https://support.kraken.com
|
|
December 15, 2017, 03:04:00 PM |
|
Hi everyone! If you're having an issue, please feel free to open a ticket here and escalate that ticket using this form. Please read through our blog! We have a major upgrade coming next week!  |
|
|
|
|
InfiniteQuant
|
|
December 15, 2017, 06:06:15 PM |
|
Hi everyone! If you're having an issue, please feel free to open a ticket here and escalate that ticket using this form. Please read through our blog! We have a major upgrade coming next week! Don't get fooled by this answer, it's been 3 weeks and two ticket for me now. Always the same automated answer: ------ Hello, Thank you for getting in touch with us and reporting this. We are aware of issues that are resulting in difficulties for users who are trying to get verified and are seeing a 'feature unavailable' or 'feature disabled' error message. Our developers have been notified of this incident and are working to troubleshoot and fix it as soon as possible. Sorry for any inconvenience caused by this and thank you for your patience and understanding while we are working to resolve these issues. Please, do not hesitate in contacting us again if you experience any other issue or have any other questions, Marco Client engagement specialist Kraken ------ Please don't act like you are actually taking care of your potential customer when you clearly don't. |
|
|
|
|
ju34400
|
|
December 15, 2017, 06:37:47 PM |
|
they also sent me an email with a photo of their installation to tell me that they were running with a team reduced because of the end of the year holidays and had problems of materials but they worked hard to solve the problems. so i'm reassured  |
|
|
|
|
|
InfiniteQuant
|
|
December 15, 2017, 06:48:14 PM |
|
they also sent me an email with a photo of their installation to tell me that they were running with a team reduced because of the end of the year holidays and had problems of materials but they worked hard to solve the problems. so i'm reassured Excellent !!!!  )) |
|
|
|
|
