24change.com - Buy/Sell Bitcoin, Paymer, BTC-E code, PM, Okpay, Paypal, C-GOLD

[Anduril_FotW]

Hi everybody,

Just to give you an update:

Since my last post on February 9th I have NOT received any message, email, info or even a reply here in this forum from 24Change.
They really do not seem to care about there customers and I'm still down about 266 Euro.

I was actually hoping that I might get a reply from them here at the forum, but apparently I'm not that lucky.

So again the resume for my order 47947:
- 28th of January: 297,44 EURO deducted from my creditcard (mastercard) for a payment to OKPay which never went through
- 31 of January: I get a refund of EU.34,47 on my creditcard
- 31st of January untill now: no response whatsoever on all my emails, chat messages to their support and even post here in this forum.

Even if I would still magically somehow get my money back this is absurd and not even remotely qualifiable as a legitimate business.
You cannot treat customers like this.

Cheers,

Ruben

[alpet]

My order 49742 "BTC-e → Sberbank (RU)" not completed from friday 7.02.
Support not answer on email.

[24change.com]

My order 49742 "BTC-e → Sberbank (RU)" not completed from friday 7.02.
Support not answer on email.

Hello, your order in process.

[24change.com]

Hi everybody,

Just to give you an update:

Since my last post on February 9th I have NOT received any message, email, info or even a reply here in this forum from 24Change.
They really do not seem to care about there customers and I'm still down about 266 Euro.

Hello, we didnt even recieved your payment (Liqpay: status = failure). Please contact LiqPay.com for details and refund.

UPDATE FROM LIQPAY:
LiqPay confirmed that this is a technical error on their side. They will make new refund for you and money should come to your card in 6 banking days.

[24change.com]

How long does it approximately take for Bitcoin->Paymer ? I've been waiting for a few days and weekend is coming...
Order #49354

Hello, your order #49354 was completed on 2014-02-10 14:02:11 UTC.

[Anduril_FotW]

Hi everybody,

Just to give you an update:

Since my last post on February 9th I have NOT received any message, email, info or even a reply here in this forum from 24Change.
They really do not seem to care about there customers and I'm still down about 266 Euro.

Hello, we didnt even recieved your payment (Liqpay: status = failure). Please contact LiqPay.com for details and refund.

UPDATE FROM LIQPAY:
LiqPay confirmed that this is a technical error on their side. They will make new refund for you and money should come to your card in 6 banking days.

Ok, thank you for giving me some information !
I really don't know why you wait so long with replying to people (?)
If you take money orders from people you can expect them to be concerned if they don't hear anything from the company they're doing business with.
So why do you want all this bad advertising ?
And why do you have chat support if you don't reply to people ?
It seems that this forum is the only place you can finally get some answers.
You should really improve that if you want people to be your customers.

But thanks for the update. I appreciate that.

Cheers

[rinatabdullin]

I have placed order 49712 (BTC-Alfabank) with 24change.com 10 days ago (on February 7th), sending my bitcoins immediately. However I haven't seen any money from 24change.com since then. The order is still frozen at step two (money received).

Last wednesday I was told that there were technical difficulties and that I'd get my money "today-tomorrow". I didn't. This is very frustrating...

[kauhywka]

He иcпoльзyйтe этoт caйт, oни oбмaнывaют и вce oтзывы y ниx нapиcoвaны!!!! Этoт caйт нe мoжeт мнe двy oпepaции в тeчeниe двyx нeдeль пpoвecти, и caппopт кaждый дeнь гoвopит мнe, чтo ceгoдня дeньги дaйдyт!!!!!нe иcпoльзyйтe этoт caйт!!!я нaпиcaл 5 плoxиx oтзывoв -ни oднoгo ни пoявилocь!!!дeньги мнe тaк и нe вepнyли!!я вce eщe ждy!y мeня ecть cкpины кaждoгo дня paзгoвopa c caппopтoм и лaпшoй, кoтopyю oни мнe вeшaют.
Do not use this web-site, they cheat and all reviews for them are drawn!!!! This web-site does not can to me 2 operations during two weeks to conduct, and  support tells me every day, that today money will come!!!!!do not use this web-site!!!I wrote 5 bad reviews of -buy no one did not appear!!!money so not returned!! I wait still!I have got screens of every day speaking with support

[rizzler]

You are not the only ones with this issue, i have transfered money with 24change erlier without a problem but it seems now that they are having problems and are not giving the people their money. If there anyway to get chargeback if you did the payment trough let's say Liqpay??

[kauhywka]

Зaкaз #50785,Зaкaз #50762,Зaкaз #50794,Зaкaз #50771,  yжe бoльшe ДBУX нeдeль ждy!!!!!!! Oни кaждый paз гoвopят ceгoдня или зaвтpa, и нe вывoдят ничeгo!!!!!cкoлькo мoжнo!!!!!зaвиcлo бoльшe миллиoнa!!!

[rizzler]

seems that they started scaming everyone, can something be  done ?

[rohnearner]

seems that they started scaming everyone, can something be  done ?

ohh so sad i was really looking to exchange my btc with Perfect Money , but sadly i think i have to look for other more credible service

[24change.com]

I have placed order 49712 (BTC-Alfabank) with 24change.com 10 days ago (on February 7th), sending my bitcoins immediately. However I haven't seen any money from 24change.com since then. The order is still frozen at step two (money received).

Last wednesday I was told that there were technical difficulties and that I'd get my money "today-tomorrow". I didn't. This is very frustrating...

Hello, your order #49712 completed.

[24change.com]

Зaкaз #50785,Зaкaз #50762,Зaкaз #50794,Зaкaз #50771,  yжe бoльшe ДBУX нeдeль ждy!!!!!!! Oни кaждый paз гoвopят ceгoдня или зaвтpa, и нe вывoдят ничeгo!!!!!cкoлькo мoжнo!!!!!зaвиcлo бoльшe миллиoнa!!!

Hello, your orders #50785, #50762, #50794, #50771 completed.

[24change.com]

seems that they started scaming everyone, can something be  done ?

Hello. What is your order number?
No one was scammed by our service, everyone gets paid or refunded (if order impossible to complete).

[rizzler]

seems that they started scaming everyone, can something be  done ?

Hello. What is your order number?
No one was scammed by our service, everyone gets paid or refunded (if order impossible to complete).

Hello

I have had a problem where i did the BTC adress incorrectly and i have made a ticker #2275 AND i have tried to talk to the support trough the chat, "Raphael" har answered every time and have said every day that hes contacted the manager and he has also said that the ticker / problem should be resolved "today", "as soon as possible". When the problem was not resovled i tried to contact the support again but once i stated the ticket number Raphael stopped replying to my in the chat and ignored me wich is why i said what i said. I am missing 100$ or the bitcoin that was supposed to be transfered. Can you please Transfer the BTC as requested in the order OR refund me please ? i have waited several days for this issue.

http://thumbnails112.imagebam.com/30929/fec2a9309286976.jpg

EDIT:
Now all of a sudden Raphael started to reply and said that my issue will be resolved TODAY or TOMORROW. so i am waiting with anticipation.

http://thumbnails109.imagebam.com/30929/fe198f309287503.jpg

[rizzler]

Hello again, i now recived a reply in my ticked wich said

Support #3
Check your email for code.

My reply was :

Hello Support #3

I have waited for over an hour and no code has arived in my mailbox "myemail@gmail.com" OR in the spamfolder. The last email i got was that you have replied to my ticket. Can you please post the code here in the ticket or send it again ??

Here is also a screenshot of my emailfolder, the last one recived was the one from the reply on the ticket, so im still wondering where my code is...

http://thumbnails111.imagebam.com/30930/2f4a77309298002.jpg

[rizzler]

Hi again

I can now confirm that i have recive the BTC to my account. I will say it was a Hassle and it took several days for me to get it because of avoding support and several days of no replys. However, i did get my BTC and i thank 24change for thisand hope everything will go smoother the next time! Why the support was so avoiding and why it took so many days i just wonder.

[batir]

Finally! Recieved my $100, exchange working.

[24change.com]

batir, Your payment was not identified automatically because of missed required memo. The order is completed now. Be more attentive next time. Thank you.