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[8Bet]

Hello! Money did't come to my Bitcoin adress! (16 Mar 20 08:45 Withdrawal -5.00000 and 23 Mar 20 09:24 Withdrawal -5.00000)
Login: uvixtullo

Hi uvixtullo, and welcome to 8BET!

It appears our systems had detected you might have created duplicate accounts, which is strictly against the site's Terms of Use.

You won off the 30 FREE SPINS offer on that day (that was made here for BCT users) and so there is automatic protection against users creating multiple accounts to claim free offers.

We have reviewed the evidence in our system and it is quite conclusive, but no automated system is perfect, or it could be another reasonable explanation. I will respond to your personal message to see if we can resolve it there.

[uvixtullo]

No proofs were provided about "dublicate". At the request in "Live Chat" to show me the proof, they wrote to me “GOODBYE”.

[Hustler1984]

Hi.. wondering why my withdraw wasn't processed automatically? Appears to be a security check..
Really hoping to get this withdraw ASAP.

Thanks

Now I see the site is down.. hopefully everything is ok over there.

[Hustler1984]

I see the admin has recovered the server and it's back online now but noone is responding to my emails or onhere or simply processing my 8 mbtc (max) withdraw

[Hustler1984]

with draw has been paid.. thank you very much

[8Bet]

with draw has been paid.. thank you very much

Great to hear to received your 8 mBTC withdrawal fine 

From the logs it looks like the delay in payment was because the system flagged your account as potentially linked to a duplicate account and one of the team had just to check this before clearing the withdrawal, and everything must have been fine (using duplicate accounts is against the Terms of Use).

So it just needed that check before payment, but most withdrawals are automatic and immediate.

Best of luck next time too 

[Danydee]

Hi,
I want to ask a question regarding the 'STAKING',,

So what exactly happen in the case of a Jackpot-wining  ?

[THEInsideMad]

Hi,
I have tried three times at withdtawal payment rate but sms does not arrive, what should I do ?


update:

stuff contact me on email and the problem is solved.
Thank you, really good stuff 8bet!!

[abuzmaster]

hi
i never received my welcome free spins as  promised  
i   deposit twice and try to contact live chat  no reply even by email nothing really bad support always absent
also my free lottery claim countdown still 12 hours even after deposit ..so  when it became 8 hours as you mention
if someone could help here ?
usr: abuzmaster

[imstillthebest]

hi
i never received my welcome free spins as  promised  
i   deposit twice and try to contact live chat  no reply even by email nothing really bad support always absent
also my free lottery claim countdown still 12 hours even after deposit ..so  when it became 8 hours as you mention
if someone could help here ?
usr: abuzmaster

i try to check the site and read the terms of use but i cant find any info on how free spin works because its not posted the first page .
 they should have put it in those pages because its important to know for every gamblers that will play on the site .
they dont also say that countdown will go down after depo but it will go down without it .
what you experience can be a bug and this can happen on them because the site is still under development . it was clearly stated on the terms that errors can occur .

[abuzmaster]

really bad support no chat no email answer nada really frustrating  

hi
i never received my welcome free spins as  promised  
i   deposit twice and try to contact live chat  no reply even by email nothing really bad support always absent
also my free lottery claim countdown still 12 hours even after deposit ..so  when it became 8 hours as you mention
if someone could help here ?
usr: abuzmaster

i try to check the site and read the terms of use but i cant find any info on how free spin works because its not posted the first page .
 they should have put it in those pages because its important to know for every gamblers that will play on the site .
they dont also say that countdown will go down after depo but it will go down without it .
what you experience can be a bug and this can happen on them because the site is still under development . it was clearly stated on the terms that errors can occur .

[8Bet]

hi
i never received my welcome free spins as  promised  
i   deposit twice and try to contact live chat  no reply even by email nothing really bad support always absent
also my free lottery claim countdown still 12 hours even after deposit ..so  when it became 8 hours as you mention
if someone could help here ?
usr: abuzmaster

Hi abuzmaster
I believe you are referring to the free spins ad that was run on this forum at the end of November? That was a sign up promo for new users so any account that signed up received the promo automatically. I see you have had your account with us for several months so it was not eligible for this new user promo (however there were other free spins promos for existing users, and I'm glad to see you took up some of those  )

Sorry for the confusion, but I've put an extra 44 free spins in your account right now, so enjoy!

Also I looked into why your email was not seen - our system unfortunately blocked your email as a phishing attempt for some reason and it was not seen by our team. You are whitelisted now 

For the faster 8 hours claims on Free Lotto tickets, our tech team is looking into your account to see why you are still only getting a free ticket every 12 hours. We will email you their feedback as soon as they have investigated.

 

[abuzmaster]

finally someone answer 
thanks for the support appreciated
thank you again for your gesture 

[john_nautica]

Zero house edge on lottery is such a good advantage to the players, may I know if how will be the players can really assure that you are providing zero percent house edge on lottery or is there any way to find it by a normal player?

Because not anyone will provide this kind of house edge not only if they are already earning a good amount of money from their platform or do you have other resources to obtain your profit?

[8Bet]

Zero house edge on lottery is such a good advantage to the players, may I know if how will be the players can really assure that you are providing zero percent house edge on lottery or is there any way to find it by a normal player?

Sure, that's a common question - we've answered this on our blog in this particular post: https://8bet.io/blog/how-it-all-works/

The post describes the provably fair model and how/why 8BET runs on a 100% return model.

[abuzmaster]

do you perform instant funds or i have to wait till confirmations from the blockchain 

[8Bet]

do you perform instant funds or i have to wait till confirmations from the blockchain 

Deposits are credited instantly, with 0 confirms (no waiting) 👌

[8Bet]

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[BitcoinAccepted]

What strikes me most is that the first ann post was done in February 2018. Since then there has been little activity.

Maybe there is a new management and new platform?

[PremiumCodeX]

I could sign up without any issue. The first deposit has already been added to my account:



Thank you very much for the bonus on the deposit!