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Author Topic: Cloudbet | Bitcoin Casino & Sportsbook | The No.1 Bitcoin Gambling Site  (Read 465722 times)
bgerg
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October 22, 2015, 05:24:18 PM
Last edit: October 22, 2015, 07:04:59 PM by bgerg
 #2361

Please grade my 2 bets (1 winner, 1 lost) from 17 October .
Please add contact form to your site, i do not want to give you my full name (email sender) .
Please turn off cloudflare it is very annoying.

3 days left my 2 bets are still pending.

Ive always heard this kind of issue and its not get fixed yet? I never had this one before but everybody reported this got answered by cloudbet, you should too.

0.9 BTC blocked since 17 October (pending winner bet)
0.9 BTC blocked since 20 October (pending winner bet)


0.9 BTC blocked since 17 October (pending winner bet)
0.9 BTC blocked since 20 October (pending winner bet)
1.9 BTC blocked since 22 October (pending winner bet) (Detroit Pistons . Charlotte Hornets NBA preseaseon 16 hours ago)
plus 2 lost bets

Tomorrow I will post a screenshot all my pending bets.
fox19891989
Hero Member
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Activity: 840
Merit: 1000



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October 23, 2015, 04:55:15 PM
 #2362

Please grade my 2 bets (1 winner, 1 lost) from 17 October .
Please add contact form to your site, i do not want to give you my full name (email sender) .
Please turn off cloudflare it is very annoying.

3 days left my 2 bets are still pending.

Ive always heard this kind of issue and its not get fixed yet? I never had this one before but everybody reported this got answered by cloudbet, you should too.

0.9 BTC blocked since 17 October (pending winner bet)
0.9 BTC blocked since 20 October (pending winner bet)


0.9 BTC blocked since 17 October (pending winner bet)
0.9 BTC blocked since 20 October (pending winner bet)
1.9 BTC blocked since 22 October (pending winner bet) (Detroit Pistons . Charlotte Hornets NBA preseaseon 16 hours ago)
plus 2 lost bets

Tomorrow I will post a screenshot all my pending bets.

i never had issues here, did u email them?  just be patient this site is defintely no.1 in the community
bgerg
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October 23, 2015, 08:26:41 PM
 #2363

Please grade my 2 bets (1 winner, 1 lost) from 17 October .
Please add contact form to your site, i do not want to give you my full name (email sender) .
Please turn off cloudflare it is very annoying.

3 days left my 2 bets are still pending.

Ive always heard this kind of issue and its not get fixed yet? I never had this one before but everybody reported this got answered by cloudbet, you should too.

0.9 BTC blocked since 17 October (pending winner bet)
0.9 BTC blocked since 20 October (pending winner bet)


0.9 BTC blocked since 17 October (pending winner bet)
0.9 BTC blocked since 20 October (pending winner bet)
1.9 BTC blocked since 22 October (pending winner bet) (Detroit Pistons . Charlotte Hornets NBA preseaseon 16 hours ago)
plus 2 lost bets

Tomorrow I will post a screenshot all my pending bets.

i never had issues here, did u email them?  just be patient this site is defintely no.1 in the community


today happend nothing again with my pending bets , tomorrow will be the 7th day of my 1st pending bet
how to celebrate?
https://i.imgur.com/iIIID3h.png

bgerg
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October 23, 2015, 08:37:17 PM
 #2364

cloudbet logged in to bitcointalk.org at least 2 times today, but cloudbet did nothing again today
tomorrow i will give negative trust to cloudbet admin here, it will be visible under his avatar with red colore ,if my funds still locked in pending bets
tiggytomb
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October 23, 2015, 10:00:27 PM
 #2365

Looks like they are doing some upgrades, will be back online around 1am GMT.
bgerg
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October 24, 2015, 11:19:05 AM
 #2366

another one pending winner bet from yesterday ...
bgerg
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October 24, 2015, 05:44:59 PM
 #2367

Please grade my 2 bets (1 winner, 1 lost) from 17 October .
Please add contact form to your site, i do not want to give you my full name (email sender) .
Please turn off cloudflare it is very annoying.

3 days left my 2 bets are still pending.

Ive always heard this kind of issue and its not get fixed yet? I never had this one before but everybody reported this got answered by cloudbet, you should too.

0.9 BTC blocked since 17 October (pending winner bet)
0.9 BTC blocked since 20 October (pending winner bet)


0.9 BTC blocked since 17 October (pending winner bet)
0.9 BTC blocked since 20 October (pending winner bet)
1.9 BTC blocked since 22 October (pending winner bet) (Detroit Pistons . Charlotte Hornets NBA preseaseon 16 hours ago)
plus 2 lost bets

Tomorrow I will post a screenshot all my pending bets.

i never had issues here, did u email them?  just be patient this site is defintely no.1 in the community


today happend nothing again with my pending bets , tomorrow will be the 7th day of my 1st pending bet
how to celebrate?
https://i.imgur.com/iIIID3h.png




I sent them an email and got back this template (copy paste) message .

Cloudbet said that "all of your pending bets have now been settled and your account credited accordingly."

But this is not true.  

What to do?


Hi bgerg,

Thanks for getting in touch with us, all of your pending bets have now been settled and your account credited accordingly.

All bets are graded automatically as soon as our system receives official confirmation of the result - this usually happens within a few minutes of the event's conclusion, however occasionally there can be delays in getting results confirmed from time to time.

Please let us know if there is anything else we can help with.

Many thanks,
Penfold Karlsson
fox19891989
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Merit: 1000



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October 24, 2015, 06:49:10 PM
 #2368

lol, wait op's answer here
syndria
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October 24, 2015, 10:46:43 PM
 #2369

Please grade my 2 bets (1 winner, 1 lost) from 17 October .
Please add contact form to your site, i do not want to give you my full name (email sender) .
Please turn off cloudflare it is very annoying.

3 days left my 2 bets are still pending.

Ive always heard this kind of issue and its not get fixed yet? I never had this one before but everybody reported this got answered by cloudbet, you should too.

0.9 BTC blocked since 17 October (pending winner bet)
0.9 BTC blocked since 20 October (pending winner bet)


0.9 BTC blocked since 17 October (pending winner bet)
0.9 BTC blocked since 20 October (pending winner bet)
1.9 BTC blocked since 22 October (pending winner bet) (Detroit Pistons . Charlotte Hornets NBA preseaseon 16 hours ago)
plus 2 lost bets

Tomorrow I will post a screenshot all my pending bets.

i never had issues here, did u email them?  just be patient this site is defintely no.1 in the community


today happend nothing again with my pending bets , tomorrow will be the 7th day of my 1st pending bet
how to celebrate?





I sent them an email and got back this template (copy paste) message .

Cloudbet said that "all of your pending bets have now been settled and your account credited accordingly."

But this is not true.  

What to do?


Hi bgerg,

Thanks for getting in touch with us, all of your pending bets have now been settled and your account credited accordingly.

All bets are graded automatically as soon as our system receives official confirmation of the result - this usually happens within a few minutes of the event's conclusion, however occasionally there can be delays in getting results confirmed from time to time.

Please let us know if there is anything else we can help with.

Many thanks,
Penfold Karlsson


My last bet yesterday was graded accordingly, will wait to see how theyll fix the issue about yours
Pro Gamers
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Activity: 700
Merit: 500

morir es descansar


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October 25, 2015, 08:20:44 AM
 #2370

What is happening to this site? I cannot place a bet
Gogo ppp
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October 25, 2015, 06:13:27 PM
Last edit: October 25, 2015, 06:35:28 PM by Gogo ppp
 #2371

Cloudbet extending their incompetence beyond non-existent cs and faulty software and slow pays:

Today's Nascar race green flag is set for approx. 11:49 am PST.

Cloudbet takes it off the board at 11:00 am, 49 minutes early, the only book in the world to do so, because the PRE-RACE show begins at 11:00 AM.

Idiots.


EDIT - Green flag was at 11:33 am, not 11:49 as I stated above.
But no book closed at 11:00 am except Cloudbet.
bgerg
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October 25, 2015, 07:43:01 PM
 #2372

Please grade my 2 bets (1 winner, 1 lost) from 17 October .
Please add contact form to your site, i do not want to give you my full name (email sender) .
Please turn off cloudflare it is very annoying.

3 days left my 2 bets are still pending.

Ive always heard this kind of issue and its not get fixed yet? I never had this one before but everybody reported this got answered by cloudbet, you should too.

0.9 BTC blocked since 17 October (pending winner bet)
0.9 BTC blocked since 20 October (pending winner bet)


0.9 BTC blocked since 17 October (pending winner bet)
0.9 BTC blocked since 20 October (pending winner bet)
1.9 BTC blocked since 22 October (pending winner bet) (Detroit Pistons . Charlotte Hornets NBA preseaseon 16 hours ago)
plus 2 lost bets

Tomorrow I will post a screenshot all my pending bets.

i never had issues here, did u email them?  just be patient this site is defintely no.1 in the community


today happend nothing again with my pending bets , tomorrow will be the 7th day of my 1st pending bet
how to celebrate?
https://i.imgur.com/iIIID3h.png




I sent them an email and got back this template (copy paste) message .

Cloudbet said that "all of your pending bets have now been settled and your account credited accordingly."

But this is not true.  

What to do?


Hi bgerg,

Thanks for getting in touch with us, all of your pending bets have now been settled and your account credited accordingly.

All bets are graded automatically as soon as our system receives official confirmation of the result - this usually happens within a few minutes of the event's conclusion, however occasionally there can be delays in getting results confirmed from time to time.

Please let us know if there is anything else we can help with.

Many thanks,
Penfold Karlsson


My last bet yesterday was graded accordingly, will wait to see how theyll fix the issue about yours

Cloudbet admint logged in 7 hours ago but said nothing again.  (You can check it if you click on cloudbet name)

I have 5 pending bets. 2.4 BTC locked in 3 winner pending bets.

1 winner pending  bet should have been settled 8 days ago.
1 lost pending should have been settled 8 days ago.
1 winner pending should have been settled 5 days ago.
1 lost pending  bet should have been settled  5 days ago.
1 winner pending bet should have been settled 2 days ago.

My NBA preseason pending winner bet from October 22 has been settled yesterday.
fox19891989
Hero Member
*****
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Activity: 840
Merit: 1000



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October 25, 2015, 07:49:30 PM
 #2373

Please grade my 2 bets (1 winner, 1 lost) from 17 October .
Please add contact form to your site, i do not want to give you my full name (email sender) .
Please turn off cloudflare it is very annoying.

3 days left my 2 bets are still pending.

Ive always heard this kind of issue and its not get fixed yet? I never had this one before but everybody reported this got answered by cloudbet, you should too.

0.9 BTC blocked since 17 October (pending winner bet)
0.9 BTC blocked since 20 October (pending winner bet)


0.9 BTC blocked since 17 October (pending winner bet)
0.9 BTC blocked since 20 October (pending winner bet)
1.9 BTC blocked since 22 October (pending winner bet) (Detroit Pistons . Charlotte Hornets NBA preseaseon 16 hours ago)
plus 2 lost bets

Tomorrow I will post a screenshot all my pending bets.

i never had issues here, did u email them?  just be patient this site is defintely no.1 in the community


today happend nothing again with my pending bets , tomorrow will be the 7th day of my 1st pending bet
how to celebrate?





I sent them an email and got back this template (copy paste) message .

Cloudbet said that "all of your pending bets have now been settled and your account credited accordingly."

But this is not true.  

What to do?


Hi bgerg,

Thanks for getting in touch with us, all of your pending bets have now been settled and your account credited accordingly.

All bets are graded automatically as soon as our system receives official confirmation of the result - this usually happens within a few minutes of the event's conclusion, however occasionally there can be delays in getting results confirmed from time to time.

Please let us know if there is anything else we can help with.

Many thanks,
Penfold Karlsson


My last bet yesterday was graded accordingly, will wait to see how theyll fix the issue about yours

Cloudbet admint logged in 7 hours ago but said nothing again.  (You can check it if you click on cloudbet name)

I have 5 pending bets. 2.4 BTC locked in 3 winner pending bets.

1 winner pending  bet should have been settled 8 days ago.
1 lost pending should have been settled 8 days ago.
1 winner pending should have been settled 5 days ago.
1 lost pending  bet should have been settled  5 days ago.
1 winner pending bet should have been settled 2 days ago.

My NBA preseason pending winner bet from October 22 has been settled yesterday.


idk why they are so slow this time, last time i bet on US open and they graded my bets in 5 minutes...  so maybe they have system bugs, but never seen other guys complaint it here, you are too special. Sad
william32
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October 26, 2015, 10:31:45 AM
 #2374

Quote
I have 5 pending bets. 2.4 BTC locked in 3 winner pending bets.

1 winner pending  bet should have been settled 8 days ago.
1 lost pending should have been settled 8 days ago.
1 winner pending should have been settled 5 days ago.
1 lost pending  bet should have been settled  5 days ago.
1 winner pending bet should have been settled 2 days ago.

I would stop betting with this account and go bet somewhere else meanwhile. That's what I did after they pulled back my winnings, twice. You could try opening a new account with them to see if that works.

Perhaps they did something, or something broke, and they cannot or will not solve it.
Keep emailing and pushing them to get your winnings meanwhile anyway, perhaps you're luckier than me.

I switched to Directbet.eu, whole different system and little getting used to but I love it now.
bgerg
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October 26, 2015, 04:33:13 PM
 #2375

Please grade my 2 bets (1 winner, 1 lost) from 17 October .
Please add contact form to your site, i do not want to give you my full name (email sender) .
Please turn off cloudflare it is very annoying.

3 days left my 2 bets are still pending.

Ive always heard this kind of issue and its not get fixed yet? I never had this one before but everybody reported this got answered by cloudbet, you should too.

0.9 BTC blocked since 17 October (pending winner bet)
0.9 BTC blocked since 20 October (pending winner bet)


0.9 BTC blocked since 17 October (pending winner bet)
0.9 BTC blocked since 20 October (pending winner bet)
1.9 BTC blocked since 22 October (pending winner bet) (Detroit Pistons . Charlotte Hornets NBA preseaseon 16 hours ago)
plus 2 lost bets

Tomorrow I will post a screenshot all my pending bets.

i never had issues here, did u email them?  just be patient this site is defintely no.1 in the community


today happend nothing again with my pending bets , tomorrow will be the 7th day of my 1st pending bet
how to celebrate?
https://i.imgur.com/iIIID3h.png




I sent them an email and got back this template (copy paste) message .

Cloudbet said that "all of your pending bets have now been settled and your account credited accordingly."

But this is not true.  

What to do?


Hi bgerg,

Thanks for getting in touch with us, all of your pending bets have now been settled and your account credited accordingly.

All bets are graded automatically as soon as our system receives official confirmation of the result - this usually happens within a few minutes of the event's conclusion, however occasionally there can be delays in getting results confirmed from time to time.

Please let us know if there is anything else we can help with.

Many thanks,
Penfold Karlsson


My last bet yesterday was graded accordingly, will wait to see how theyll fix the issue about yours

Cloudbet admint logged in 7 hours ago but said nothing again.  (You can check it if you click on cloudbet name)

I have 5 pending bets. 2.4 BTC locked in 3 winner pending bets.

1 winner pending  bet should have been settled 8 days ago.
1 lost pending should have been settled 8 days ago.
1 winner pending should have been settled 5 days ago.
1 lost pending  bet should have been settled  5 days ago.
1 winner pending bet should have been settled 2 days ago.

My NBA preseason pending winner bet from October 22 has been settled yesterday.


I sent another 3 emails .
4 hours ago cloudbet answered :

Hi,

I can't find any bets associated with the email account you are emailing from.

If you have another account can you please contact us from that address.

Please also bear in mind, opening two accounts is against our terms and conditions and I would ask that you let us close one of them if this is the case.

Many thanks,
Penfold Karlsson


My answer:  

YOU HAVE ALL THE BET IDS, I SENT THEM 3 TIMES, SEE BELOW

you can find my pending bets at yyx@yyy.com account

you have to add online contact form, i wont send email to you from my registered email because  you do not need to my real name
and i do not want to give my real name to a shady anonymous betting site that has no customer support more than 1 week


Cloudbet had 5 hours to settle my pending bets , but did nothing again.

Cloudbet has no more customer service.

Now i will register at all bookmaker forums (sbr and others) , facebook too and share this issue.


Cloudbet (OP)
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Cloudbet | Best Bitcoin Gambling Site Since 2013


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October 26, 2015, 06:07:26 PM
 #2376

Hi bgerg,

We can only help you if you contact us from the email account associated with your Cloudbet account.

Thanks in advance for your cooperation.

Regards,
Cloudbet


                ▄▄███████▄▄
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  ▀██████ ▐▌ ████████████████████████▀
    ▀▀▀██████████████████████████▀▀
.CLOUDBTCET
ESTABLISHED 2013
       ▄▄▀▀▀██████▄
   ▄
██████▀▀███████▀▀▄
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[/size][/url]
bgerg
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October 26, 2015, 06:29:57 PM
 #2377

Hi bgerg,

We can only help you if you contact us from the email account associated with your Cloudbet account.

Thanks in advance for your cooperation.

Regards,
Cloudbet

You know all the necesserly data.

You have to settle all pending bets, there is no need to contact to you.
You have to settle not only my bets but all those bets (from other customers)  that already ended.  

You are a bookmaker if a match ends then you have to settle the bets accordingly.  

What if i do not contact you via my registered email, you will never settle those pending bets?  Who are you? Are you a bookmaker?


Do not help me, do what is your job, settle all pending bets in your database which should have been settled more than 3 6 and 9 days.

pending   EventSheffield Sharks v Leicester Riders   SelectionLeicester Riders -3.5   Stake0.397   Price1.90   Statepending   TypeStraight   
Bet ID1180408   MarketPoint Spread   Date23 Oct 2015   Start20:30         
pending   EventAudentese SG/Noortekoondis v BC Kalev/Cramo   SelectionAudentese SG/Noortekoondis +49   Stake0.42   Price1.87   Statepending   TypeStraight   
Bet ID1171225   MarketPoint Spread   Date20 Oct 2015   Start18:15         
pending   EventNorrköping Dolphins v Malbas   SelectionMalbas +16.5   Stake0.42   Price1.87   Statepending   TypeStraight   
Bet ID1171158   MarketPoint Spread   Date20 Oct 2015   Start18:34         
pending   EventKK Helios Domžale v KK Elektra   SelectionKK Helios Domžale -31   Stake0.45   Price1.80   Statepending   TypeStraight   
Bet ID1160766   MarketPoint Spread   Date17 Oct 2015   Start20:00         
pending   EventAngers Women v Arras Pays D'Artois Women   SelectionOver 135.5   Stake0.4   Price1.87   Statepending   TypeStraight   
Bet ID1160651   MarketTotal Points   Date17 Oct 2015   Start20:00      
bgerg
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October 26, 2015, 07:15:42 PM
 #2378

So you require me (or/and others) to contact you via registred email address.   
This required condition opened my eyes that earlier i had a security issue on your site and so perhaps these two things are connected
I shared this issue here with Peeps Place in private message 2 months ago.  (i have screenshots on it.)

I recommed all cloudbet customers to turn on 2-Step authentication if they do not want to lose all their funds.

 




william32
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October 26, 2015, 07:50:26 PM
 #2379

So you require me (or/and others) to contact you via registred email address.   
This required condition opened my eyes that earlier i had a security issue on your site and so perhaps these two things are connected
I shared this issue here with Peeps Place in private message 2 months ago.  (i have screenshots on it.)

I recommed all cloudbet customers to turn on 2-Step authentication if they do not want to lose all their funds.

Pfff.. Just change your name and contact them with your registered email. Move on.

If you don't trust them 2-step will not help in any way will it?
outernet
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October 27, 2015, 02:46:14 AM
 #2380

Hi bgerg,

We can only help you if you contact us from the email account associated with your Cloudbet account.

Thanks in advance for your cooperation.

Regards,
Cloudbet

would you tell me  why my withdraw  action  is  still  pending  after 12 hrs ??
normally  it takes  less than  1 hr
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