bitcoin_stealer
Member
 Offline
Activity: 87
Merit: 10
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January 03, 2016, 12:32:22 AM |
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Hello Cloudbet, how long will it take to process a payout?
I had been waiting almost 30 minutes, thank you.
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bitcoin_stealer
Member
Offline
Activity: 87
Merit: 10
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January 03, 2016, 02:22:56 AM |
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2 hours and 30 minutes, still waiting.
Please process my withdraw please, thank you.
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kumho
Newbie
Offline
Activity: 6
Merit: 0
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January 03, 2016, 03:34:11 AM |
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cloudbet please graded my be id 1484724 account kumho.devlo@gmail.com, Big Match Tennis Wawrinka, S v Ferrer, D. i need that win, i have wait 6 hours ago for this bet. than you hi sir, still not graded in 12 haours.. are u have manual check about my bet ? its a hard way to find official ruselt on this match? its my first time t get a pending match.  |
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Gogo ppp
Legendary
Offline
Activity: 1078
Merit: 1000
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January 03, 2016, 04:05:33 AM |
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People with grading/withdrawal/cs issues: I recommend cutting and pasting your posts from this thread into the following thread as well: https://bitcointalk.org/index.php?topic=717790.1660That will notify a much larger audience to any Cloudbet problems, and will also probably get you a faster resolution. |
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fox19891989
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January 03, 2016, 06:32:59 AM |
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People with grading/withdrawal/cs issues: I recommend cutting and pasting your posts from this thread into the following thread as well: https://bitcointalk.org/index.php?topic=717790.1660That will notify a much larger audience to any Cloudbet problems, and will also probably get you a faster resolution. quite good solution, they claimed that they have 24/7 CS now, but in the weekend, their CS agents seem not working, even their ISP is under Ddos, IMO their technical and CS team should work harder even in the weekend cause they are very rich, I mean CB is very famous site of 100 BTC MAX betting limit, their boss must have tons of btc. |
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ralphmmm2015
Newbie
Offline
Activity: 6
Merit: 0
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January 03, 2016, 08:18:37 AM |
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Hello Cloudbet, I don't know if this is the right forum to post this but I have issue with my account email: ralphmmm2015@gmail.comI already sent tons of email and in your Facebook page account tons of messages regarding with my pending bets after it won a match. Pending Bets # BET ID 1481058 https://i.imgur.com/4qwjPyM.pngBET ID 1478421 https://i.imgur.com/1Zu0cyo.pngThese bets are pending since the Dec 31, 2015 and until now it is still pending. Your chat support is not answering me, could you please fix it? Thanks, looking forward to your reply, Ralph |
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bitcoin_stealer
Member
Offline
Activity: 87
Merit: 10
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January 03, 2016, 09:51:34 AM |
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it been 10 hours and my withdraw are still in pending.
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rasporama
Newbie
Offline
Activity: 4
Merit: 0
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January 03, 2016, 11:00:31 AM |
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it been 10 hours and my withdraw are still in pending.
same for me. waiting... |
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rasporama
Newbie
Offline
Activity: 4
Merit: 0
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January 03, 2016, 12:50:14 PM |
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I have got mine withdraw. Seems fine now.
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bitcoin_stealer
Member
Offline
Activity: 87
Merit: 10
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January 03, 2016, 01:03:06 PM |
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I had mine withdraw after 13 hours waiting. This will be my last time using Clown Bet
Going to use Nitrogensports.eu from now on and other high rated bitcoin sportsbook.
Don't waste your time with Clown Bet sportsbook.
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kumho
Newbie
Offline
Activity: 6
Merit: 0
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January 03, 2016, 02:18:50 PM |
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cloudbet please graded my be id 1484724 account kumho.devlo@gmail.com, Big Match Tennis Wawrinka, S v Ferrer, D. i need that win, i have wait 6 hours ago for this bet. than you hi sir, still not graded in 12 haours.. are u have manual check about my bet ? its a hard way to find official ruselt on this match? its my first time t get a pending match. its my first bad pending bet and lack comunication with cloudbet. Still have pending bet in 24 hours now..its a big match tennis. Wawrinka vs Ferrer. now CS of cloudbet dont sent anything about my pending since 12 hours ago. come on Cloudbet |
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Nimbulan
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January 03, 2016, 03:03:27 PM |
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were the withdrawal problems solved for the members of this forum? i would like to get more feedback on it as i wanted to try its live casino services though now im a bit afraid to deposit my money to this casino, waiting for updates
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kumho
Newbie
Offline
Activity: 6
Merit: 0
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January 03, 2016, 03:40:46 PM |
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cloudbet please graded my be id 1484724 account kumho.devlo@gmail.com, Big Match Tennis Wawrinka, S v Ferrer, D. i need that win, i have wait 6 hours ago for this bet. than you hi sir, still not graded in 12 haours.. are u have manual check about my bet ? its a hard way to find official ruselt on this match? its my first time t get a pending match. its my first bad pending bet and lack comunication with cloudbet. Still have pending bet in 24 hours now..its a big match tennis. Wawrinka vs Ferrer. now CS of cloudbet dont sent anything about my pending since 12 hours ago. come on Cloudbet so sad a new years |
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sherbyspark
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January 03, 2016, 03:55:47 PM |
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were the withdrawal problems solved for the members of this forum? i would like to get more feedback on it as i wanted to try its live casino services though now im a bit afraid to deposit my money to this casino, waiting for updates
Hard to say , I haven't had many problems so far, neither have I seen any scam accusations started from the people complaining about withdrawals. |
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syndria
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January 03, 2016, 11:10:53 PM |
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I never encounter any issue too like the bets takes long to be graded and i had widthrawals that i received in normal manner.
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kumho
Newbie
Offline
Activity: 6
Merit: 0
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January 03, 2016, 11:18:08 PM |
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cloudbet please graded my be id 1484724 account kumho.devlo@gmail.com, Big Match Tennis Wawrinka, S v Ferrer, D. i need that win, i have wait 6 hours ago for this bet. than you hi sir, still not graded in 12 haours.. are u have manual check about my bet ? its a hard way to find official ruselt on this match? its my first time t get a pending match. its my first bad pending bet and lack comunication with cloudbet. Still have pending bet in 24 hours now..its a big match tennis. Wawrinka vs Ferrer. now CS of cloudbet dont sent anything about my pending since 12 hours ago. come on Cloudbet so sad a new years oh my god, my bet still pending. what are you doing cloudbet ? |
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Temo58
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January 04, 2016, 12:18:52 AM |
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Same to me. When i use another browser in start allright, but in 10 - 15 minutes site going to bad. please fix this.  ))) |
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Cloudbet (OP)
Legendary
Offline
Activity: 2338
Merit: 1110
Cloudbet | Best Bitcoin Gambling Site Since 2013
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January 04, 2016, 07:26:22 AM |
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Hi Guys, Apologies for the inconvenience. Would you mind contacting our support team here: support@cloudbet.comThey’re best situated to investigate the issue and get it resolved for you as soon as possible. Many thanks, Team Cloudbet Cloudbet.com - bitcoin sportsbook and casino | WORLDWIDE live dealer casino |
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Cloudbet (OP)
Legendary
Offline
Activity: 2338
Merit: 1110
Cloudbet | Best Bitcoin Gambling Site Since 2013
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January 04, 2016, 11:02:59 AM |
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Hi folks
Our hot wallet was depleted for a while over the holiday weekend, so some customers had to wait a few hours to receive their withdrawals.
All withdrawals were processed within 24 hours.
Also - we encountered more ISP downtime as they were targets of a DDoS attack. Bets from this period took longer to grade than normal, but have now all been graded. We are putting in place additional redundancy so that this issue can be mitigated in the future.
Thanks for your patience and understanding.
Cheers,
Cloudbet
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