I just did a micro deposit .01 BTC...it went thru in under 2 mins but my larger one from yesterday remains uncredited....my theory on Cloudbet is a lot of the time don't have enough BTC in their "cold storage" to cover deposits...they have about 2 people who work for them and once the storage is replenished it takes a good 30 hours to catch up with the deposits...I say stay far away...they are on their way out of the industry.
Hi thecrimson16,
The recent deposit delays we experienced were completely unrelated to cold storage, and unrelated to transaction size. Basically, what happened was our deposit processing queue got stuck so we had to restart it, manually roll back to re-process the latest blocks, and manually process deposits in some cases. The issue was identified and resolved, and we have implemented mechanisms to a) prevent the specific issue from recurring, b) alert us when the queue freezes, and c) automatically process deposits using a different mechanism if the queue freezes.
All deposits go directly into cold storage - you will see that when you send funds that they do not immediately leave the bitcoin address you deposit to. Similarly, we have a dedicated payments team that ensure we always have a sufficient funds available in our hot wallets in the most responsible way possible.
Please let us know if you have any questions or if there is anything we can help with.
Cheers,
Cloudbet