1) Use Firefox. Chrome does not like Cryptsy very much.
2) If you place an order or cancel an order, click just ONCE and let Cryptsy process it through. Do not click back and forth. This will only back their system up and may put you coins in "limbo." 3) If you have coins that have not shown up (limbo) via a deposit, trade, or a cancelled order, submit a support ticket and then go to the IRC channel and contact support with the ticket number.
4) If you make a withdrawal and Cryptsy says "processing", let it sit for at least an hour or two before you submit a ticket.
5) When contacting Cryptsy support via IRC, be polite. They do get a lot of requests and being rude or typing in caps will not help the matter.
6) When you enter the IRC channel, look on the right side of the screen for the list of names. The ones with "@" are support and they are on top. If they are not there, you can post the question on the board and sometimes a user will help you out or offer advice.
7) If all else fails, you can go to Twitter and contact BigVern the owner. Make sure you post your ticket support number and your issue. If he is free he will send you a message that he will look into your problem.
If this post/guide has helped you in some way, I would appreciate if you could tell the Cryptsy Dashboard that I referred you. My trade key is: 71b52d9e7ab3e985c4aafa5e799f2d8b2be2c220
If you need to sign up for a new Cryptsy.com account, please use my refferal link:
https://www.cryptsy.com/users/register?refid=66900IMPORTANT LINKS:
Cryptsy Support
https://cryptsy.freshdesk.com/support/homeCryptsy IRC Channel:
https://webchat.freenode.net/# <-------Go to this website channel name: cryptsy_support <-----enter this name and create a user name for yourself
Twitter
https://twitter.com/cryptsyI hope this helps!
