not sure what you did wrong but I got my refund in less than 2 weeks time from first contact.
What he did wrong was ask for a refund before his wire transfer had cleared the bank. This caused his refund request to be rejected as the order had not been paid. Then, when his wire transfer cleared the bank it was not marked as accepted on his account, most likely due to his refund request above. Now, it took another month for his payment to be accepted on his account. Now, his refund request most likely was in limbo due to it being reject above. Now, when that was cleared up his refund request was on the bottom of the stack. Now, that is where it is now as we are waiting to start refunds again within the next week or so. That being said, since he complained the the Missouri Attorney General office, we had to pull his refund from the stack and respond to the Attorney Generals office. Therefore his refund is the very bottom of the stack.
Just continue your Bullshit Kenneth:
January 30, 2014, 02:25:51 AM
We have a back log in refunds and are processing those as fast as we can. If you have requested a refund from customer support then it is being worked on.
February 05, 2014, 01:11:34 AM »
That should have been processed, please contact customer service and tell them it has been 7 weeks.
February 05, 2014, 11:04:02 PM »
We had a little problem in December with BTC processing, so all Bitcoin refunds have to be checked, so that may be the hold up. I will look into why you refund has not be sent.
February 27, 2014, 07:13:29 PM »
Virtual Mining is currently processing and confirming pre-order refund requests.
March 10, 2014, 12:10:40 AM »
Refund to you ASAP.
March 11, 2014, 01:28:16 AM »
I have just hired a new customer service rep.
March 17, 2014, 03:57:11 PM »
Refunds will be processed in 2-4 weeks.
April 01, 2014, 07:29:34 PM »
Me:Ken, Given that refunds will never be processed, I'll take this deal to accept product from you instead of a refund.
Ken: I don't think so, we will just send you a refund.
April 07, 2014, 02:26:10 PM »
We will be issuing you a check soon.