panjul07
Legendary
Offline
Activity: 3668
Merit: 1369
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April 26, 2015, 11:02:24 PM |
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i cant seem to copy and paste my bitcoin address into withdraw field is something wrong with the client,there's no way im manually typing it in there
I have no issues on the client, I could copy and paste my btc address into the withdrawal field easily. If you could not do it, means that the problem is from your end.
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nioc
Legendary
Offline
Activity: 1624
Merit: 1008
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April 26, 2015, 11:26:00 PM |
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i cant seem to copy and paste my bitcoin address into withdraw field is something wrong with the client,there's no way im manually typing it in there Also huge problem why does everyone who gets reseated in tourneys post big blind immediately ,that's absurd
I brought up the tournament blind problem a while back and they said they were going to bring it to the attention of the software people. Having heard nothing I asked again about a week ago and received no response. i cant seem to copy and paste my bitcoin address into withdraw field is something wrong with the client,there's no way im manually typing it in there
I have no issues on the client, I could copy and paste my btc address into the withdrawal field easily. If you could not do it, means that the problem is from your end. Since I have the same problem I guess it is also on my end
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panjul07
Legendary
Offline
Activity: 3668
Merit: 1369
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April 26, 2015, 11:31:03 PM |
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i cant seem to copy and paste my bitcoin address into withdraw field is something wrong with the client,there's no way im manually typing it in there Also huge problem why does everyone who gets reseated in tourneys post big blind immediately ,that's absurd
I brought up the tournament blind problem a while back and they said they were going to bring it to the attention of the software people. Having heard nothing I asked again about a week ago and received no response. i cant seem to copy and paste my bitcoin address into withdraw field is something wrong with the client,there's no way im manually typing it in there
I have no issues on the client, I could copy and paste my btc address into the withdrawal field easily. If you could not do it, means that the problem is from your end. Since I have the same problem I guess it is also on my end It could be..here is the proof that I can copy and paste my btc address in the withdraw field http://prntscr.com/6ykpkl That's just a print screen..but if you do not believe it, I can make a video for it.. lol
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jk29
Newbie
Offline
Activity: 49
Merit: 0
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April 27, 2015, 03:27:24 AM |
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12 hours crossed i have one winning unsettled bet
BVIP0126362 2015-04-26 Eurochallenge, Playoffs CS ENERGIA TG JIU v FRAPORT SKYLINERS FRANKFURT Total Points: Over 143.5 Single 100.00 85.000000 Unsettled
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safetybitcoin
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April 27, 2015, 04:06:34 AM |
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I really don't know when BetVIP will pay for my winning bet. it still "Unsettled" for 46 hours and No response. What happened to BetVIP ?
I think we should be careful before making a deposit for sure.
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BetVIP (OP)
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April 27, 2015, 07:07:23 AM |
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Hi BetVIP, Honestly I feel there is something uncomfortable for the system to update the results match your site. It does not work correctly. The match ended a few hours ago, but it does not update the results as well as update win money on my balance. Hi Mew, Sorry about this, I have sent your query to our trading team to correct asap. Regards Jessica
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BetVIP (OP)
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April 27, 2015, 07:08:54 AM |
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i cant seem to copy and paste my bitcoin address into withdraw field is something wrong with the client,there's no way im manually typing it in there Also huge problem why does everyone who gets reseated in tourneys post big blind immediately ,that's absurd
I brought up the tournament blind problem a while back and they said they were going to bring it to the attention of the software people. Having heard nothing I asked again about a week ago and received no response. i cant seem to copy and paste my bitcoin address into withdraw field is something wrong with the client,there's no way im manually typing it in there
I have no issues on the client, I could copy and paste my btc address into the withdrawal field easily. If you could not do it, means that the problem is from your end. Since I have the same problem I guess it is also on my end Hi guys, We will look into your query asap and get back to you. Apologies for any delays. Regards Jessica
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BetVIP (OP)
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April 27, 2015, 07:10:56 AM |
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I really don't know when BetVIP will pay for my winning bet. it still "Unsettled" for 46 hours and No response. What happened to BetVIP ?
I think we should be careful before making a deposit for sure.
Hi there, Sorry for the delay. Bets are settled automatically unless there is something abnormal which happened in the game such as a game delay, retirement or cancellation. In these cases the bets are settled by the trading department. We will look into your bets and settle them asap. Regards Jessica
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safetybitcoin
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April 27, 2015, 01:18:44 PM |
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I really don't know when BetVIP will pay for my winning bet. it still "Unsettled" for 46 hours and No response. What happened to BetVIP ?
I think we should be careful before making a deposit for sure.
Hi there, Sorry for the delay. Bets are settled automatically unless there is something abnormal which happened in the game such as a game delay, retirement or cancellation. In these cases the bets are settled by the trading department. We will look into your bets and settle them asap. Regards Jessica Hi Jessica, I know that you're a great supporter but BetVIP.com is really bad. I do not think BetVIP can compete with other sites if the situation continues like this. This really is unprofessional. It is almost unacceptable errors for a betting site. "Lost" is updated instantly but "Win" is unsettled
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BetVIP (OP)
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April 27, 2015, 06:22:13 PM |
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I really don't know when BetVIP will pay for my winning bet. it still "Unsettled" for 46 hours and No response. What happened to BetVIP ?
I think we should be careful before making a deposit for sure.
Hi there, Sorry for the delay. Bets are settled automatically unless there is something abnormal which happened in the game such as a game delay, retirement or cancellation. In these cases the bets are settled by the trading department. We will look into your bets and settle them asap. Regards Jessica Hi Jessica, I know that you're a great supporter but BetVIP.com is really bad. I do not think BetVIP can compete with other sites if the situation continues like this. This really is unprofessional. It is almost unacceptable errors for a betting site. "Lost" is updated instantly but "Win" is unsettled Hi Safetycoin, All unsettled bets were resulted today. As explained before, there are certain circumstances where a game will not be resulted automatically due to a technicality in that game. Once again I do apologise if there was any delay in a result you were waiting on. Regards Jessica
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safetybitcoin
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April 27, 2015, 06:33:33 PM |
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I really don't know when BetVIP will pay for my winning bet. it still "Unsettled" for 46 hours and No response. What happened to BetVIP ?
I think we should be careful before making a deposit for sure.
Hi there, Sorry for the delay. Bets are settled automatically unless there is something abnormal which happened in the game such as a game delay, retirement or cancellation. In these cases the bets are settled by the trading department. We will look into your bets and settle them asap. Regards Jessica Hi Jessica, I know that you're a great supporter but BetVIP.com is really bad. I do not think BetVIP can compete with other sites if the situation continues like this. This really is unprofessional. It is almost unacceptable errors for a betting site. "Lost" is updated instantly but "Win" is unsettled Hi Safetycoin, All unsettled bets were resulted today. As explained before, there are certain circumstances where a game will not be resulted automatically due to a technicality in that game. Once again I do apologise if there was any delay in a result you were waiting on. Regards Jessica Hi Jessica, I appreciate you ! And Thanks for your friendly support ! But I would like to ask you about deposit . I have deposited but till now it is not in my balance. Why that ? I had to wait for you almost 2 hours LOL !
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safetybitcoin
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April 27, 2015, 06:51:02 PM |
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Oh, I saw you online but you did not answer my question.
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Itsmylife
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April 28, 2015, 01:27:43 AM |
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4 days past and my friend still has not get paid , what must he do now? He sent you a message but no respond
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safetybitcoin
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April 28, 2015, 01:46:57 AM |
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4 days past and my friend still has not get paid , what must he do now? He sent you a message but no respond
So am I. I have to deposit 12 hours ago but I have not received money on my account.
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BetVIP (OP)
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April 28, 2015, 06:36:16 AM |
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HI Safteycoin, Please could you mail me the details of your deposit and I will check this for you? You can send this information to support@betvip.com. We have had no issues with deposits recently, they should be instant as soon as they have been cleared by blockchain. Regards Jessica
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BetVIP (OP)
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April 28, 2015, 06:43:00 AM |
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4 days past and my friend still has not get paid , what must he do now? He sent you a message but no respond
Hi Itsmylife, Please could you get your friend to email me the details of his withdrawal? I can see no pending withdrawals at the moment. Apologies for the delay. Regards Jessica
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BetVIP (OP)
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April 28, 2015, 07:33:02 AM |
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12 hours crossed i have one winning unsettled bet
BVIP0126362 2015-04-26 Eurochallenge, Playoffs CS ENERGIA TG JIU v FRAPORT SKYLINERS FRANKFURT Total Points: Over 143.5 Single 100.00 85.000000 Unsettled
Hi JK, These games will have been resulted now. Apologies for any delays and inconvenience caused to you. We are looking into why this happened as a matter of urgency. Regards Jessica
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sbrzol
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April 29, 2015, 10:12:31 AM |
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Betvip put 100 mBTC (23 EUR) winning limit on my account. My last 4 bets was lost (3.9 BTC).
I do not know what was my limit earlier because my highest stake was only 1 BTC.
Sometimes betvip settle your bets lost despite of it is a winner bet. (So always check your bet history. ) That happened to me twice so far. 2nd time i can suppose they did it on purpose because i placed the same bet at another bookmaker too (that bookmaker used the same odds provider) and that bookmakers settled the bet as winner. (I suppose that bookmakers get the results from their odds provider)
So is here anybody who can confirm that i am the only one who got this limit or everybody else too.
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BetVIP (OP)
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April 29, 2015, 10:18:38 AM |
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Betvip put 100 mBTC (23 EUR) winning limit on my account. My last 4 bets was lost (3.9 BTC).
I do not know what was my limit earlier because my highest stake was only 1 BTC.
Sometimes betvip settle your bets lost despite of it is a winner bet. (So always check your bet history. ) That happened to me twice so far. 2nd time i can suppose they did it on purpose because i placed the same bet at another bookmaker too (that bookmaker used the same odds provider) and that bookmakers settled the bet as winner. (I suppose that bookmakers get the results from their odds provider)
So is here anybody who can confirm that i am the only one who got this limit or everybody else too. Hi Sbrzol, Our Trading Department assesses bet submissions and accounts in great detail and where they deem appropriate will restrict bet placement on their merit. Unfortunately your account has been limited. Regards Jessica
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