Roobet.com | Crypto’s Fastest Growing Casino 🦘

[Findingnemo]

First of all I am not accusing anyone, just pretending to be neutral and practical. Yes Roobet is really big site now it doesn't mean they can be perfect always, mistakes can happen however the important matter is how much efforts the customer support is making to resolve it and AFAIK Roobet doesn't have any such issues means they are practically making the users satisfied which gives growth in their graph.

Sometimes there can be misunderstandings and if you are right on your part with valid proofs against your claim then the team will solve the issues and there have been some instances where withdrawal was stuck but after all investigation it was released.The Roobet team is responsive and will not have any problems paying you off with your wins but it should be in legit manner.

Yes, that is what I am talking about and there are some other cryptocurrency casinos uses this AML policy to cheat winners by keep rejecting the documents whatever the customer supports which is shady and should be avoided at all cost whereas Roobet and few other casino's gives high priority for customer satisfaction so try to solve if there is any issues as soon as possible.

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[len01]

this kind of thing has been around for a long time when there was a popular casino there would always be some bragging or false accusations made for the casino instead of making the casino look bad. so things like trolls i never reply to conversations and just prefer to ignore rather than respond to people like that it will only make time.

we, as people who have been here for a long time, will not be surprised by a troll like that and we will also prefer to remain silent without responding. however, sometimes we are provoked by emotions and in the end respond to him and he prefers to make stories without using a definite basis or reason.
so the most effective way to avoid being trolled is to click the ignore button under the account name.

we have seen posts like that many times, so other members will ignore his words because all accusations must be made on the reputation thread and not worth discussing in this thread, I hope he understands to make a new thread on reputation, he provides evidence and details of his complaint so that the report can be considered, without any valid evidence then the report is just nonsense.

If there’s irregularities and problem with the site, there’s no need to create an accusation right away better to communicate with the support first and if they are not responsive and you think your problem can’t be solve by them, that’s the time you create a thread where you can share your own evidence agains the site. It’s normal to see hate post against a good site and an accusation without any basis. If there’s an issue with Roobet, why not create a thread for this and so far there is none.

We know that there are really that people who are really that too impatient or simply that impulsive when it comes to things on which they would definitely be making some accusation post without even trying to reach
out the team first or Roobet itself about a certain issue or problem.This is why whenever we do see some complaints or issues then people around cant really just that able to believe if it was true or just simply trolling just to make a certain company do looks bad.Basing up on the reputation and popularity then it would really be that impossible that they wont really be resolving problems
and if theres something that had been missed then its better to give them some time.Issues are something that inevitable.

as I said in my reply quote that false accusations without providing proof is just like crap from a person who hates one of the popular casinos and he probably wants to troll the casino to make it look bad. but sadly his attempts to make false accusations seem futile. because we all here are used to seeing such false accusations and we prefer to ignore or let him speak for himself.

when it comes to customer complaints that make accusations a popular casino usually he is an impatient gambler and wants to solve the problem immediately. so these customers are always in a hurry whenever there is a problem at a particular casino and do not take the slower step of contacting the support team first which is more effective than having to create a thread of accusations.

[QuinielaPosible]

Been using roobet for some time, everything good so far. 

[wiss19]

All popular browsers have great security systems, but none of them can protect you if you don't secure your accounts properly as you mentioned yourself.

The security of your account is in your hands in the first end and most people ignore these things which is why your security is compromised.The systems are secure but only if you manage them and use them effectively otherwise it's no fun.

Doing what you should be doing to protect your account does start with your browser though. I mean lets assume that you are using "internet explorer" which I know doesn't even exists anymore but just imagine you are using a terrible one, or you are using opera with vpn, those two things are very different from each other isn't it?

That is why it is so important to make sure you are using everything right, of course you can't just pick a good browser and say that is end of your security, you will need a lot more and there is no doubt about that but you should also care about browser AND still doo all the other different things at the same time as well.

[Hamphser]

All popular browsers have great security systems, but none of them can protect you if you don't secure your accounts properly as you mentioned yourself.

The security of your account is in your hands in the first end and most people ignore these things which is why your security is compromised.The systems are secure but only if you manage them and use them effectively otherwise it's no fun.

Doing what you should be doing to protect your account does start with your browser though. I mean lets assume that you are using "internet explorer" which I know doesn't even exists anymore but just imagine you are using a terrible one, or you are using opera with vpn, those two things are very different from each other isn't it?

That is why it is so important to make sure you are using everything right, of course you can't just pick a good browser and say that is end of your security, you will need a lot more and there is no doubt about that but you should also care about browser AND still doo all the other different things at the same time as well.

Stick with those known ones and you should be fine, Internet explorer could really be called now as a Microsoft Edge browser which i've been using it for some time now and i could say that it is really that sufficient just like into those current existing ones.I dont know on whats the problem about these browsers as long you do stick on whats common and been used then it wont really be that much of an issue.
It is really just that security gets compromised when you are really that a kind of guy who do love on clicking up links and downloading random things which it would really
cause up some security issues.

[Scripture]

First of all I am not accusing anyone, just pretending to be neutral and practical. Yes Roobet is really big site now it doesn't mean they can be perfect always, mistakes can happen however the important matter is how much efforts the customer support is making to resolve it and AFAIK Roobet doesn't have any such issues means they are practically making the users satisfied which gives growth in their graph.

Sometimes there can be misunderstandings and if you are right on your part with valid proofs against your claim then the team will solve the issues and there have been some instances where withdrawal was stuck but after all investigation it was released.The Roobet team is responsive and will not have any problems paying you off with your wins but it should be in legit manner.

Yes, that is what I am talking about and there are some other cryptocurrency casinos uses this AML policy to cheat winners by keep rejecting the documents whatever the customer supports which is shady and should be avoided at all cost whereas Roobet and few other casino's gives high priority for customer satisfaction so try to solve if there is any issues as soon as possible.

Too unfair after giving all your documents and still rejected because the site is still looking for other reason to put you on hold and use that AML policy not to grant your request.

If you’re a gambler and don’t want to experience the same problem, better to choose the best site and be ready for your documents so when you hit the jackpot you can easily get it without being questioned about the source of your money, didn’t experience this with Roobet yet. 

[Taskford]

First of all I am not accusing anyone, just pretending to be neutral and practical. Yes Roobet is really big site now it doesn't mean they can be perfect always, mistakes can happen however the important matter is how much efforts the customer support is making to resolve it and AFAIK Roobet doesn't have any such issues means they are practically making the users satisfied which gives growth in their graph.

Sometimes there can be misunderstandings and if you are right on your part with valid proofs against your claim then the team will solve the issues and there have been some instances where withdrawal was stuck but after all investigation it was released.The Roobet team is responsive and will not have any problems paying you off with your wins but it should be in legit manner.

Yes, that is what I am talking about and there are some other cryptocurrency casinos uses this AML policy to cheat winners by keep rejecting the documents whatever the customer supports which is shady and should be avoided at all cost whereas Roobet and few other casino's gives high priority for customer satisfaction so try to solve if there is any issues as soon as possible.

Too unfair after giving all your documents and still rejected because the site is still looking for other reason to put you on hold and use that AML policy not to grant your request.

If you’re a gambler and don’t want to experience the same problem, better to choose the best site and be ready for your documents so when you hit the jackpot you can easily get it without being questioned about the source of your money, didn’t experience this with Roobet yet. 

This really happen and they used that rejections as part of delaying tactics so that the winners will get bored then decide to leave the platform because they are pissed off and move on.

That's mainly the main reason why we need to choose reputable casino since we can sue them up and thru their threads since those reputable ones will surely fix all the issues and not want their reputation get ruined since they care about their business and their clients.

[Eureka_07]

All popular browsers have great security systems, but none of them can protect you if you don't secure your accounts properly as you mentioned yourself.

I extremely agree with this. We currently have a lot of browsers which offers extra securities for our browsing experience, there's Chrome, Edge, Firefox, Opera and Brave which really I think offers extra layer of security. But that won't help anyways if the computer has been raided by malware/s.
So do not rely the account security on browsers, but rather, use the security features available from the website, some of which is the 2FA.

Been using roobet for some time, everything good so far. 

Same as my experience playing on their site. Never had any issues.

[OcTradism]

Yes, and the Curacao laws demand to check the identity of customers if the amount involved exceeds 1,500 Euro.

This also applies in case of deposits and losses.

But they can not collect KYC data against the will of a customer if not covered by the general Curacao laws!

If I deposit 25 USD and win 75 USD there is neither a fraudulent activity nor a financial criminal activity.

KYC can be applied by many reasons. It is not restricted for case when exceeding 1,500 Euro.

Honestly did you read Roobet's ToS or FAQ especially points about KYC?

You can read Termination point in Terms and conditions of Roobet. I believe they detected something suspicious and probably fraudulent activities against their site.

[vv181]

Honestly did you read Roobet's ToS or FAQ especially points about KYC?

No.

As anonymous persons can not enter into a contractual relationship, Roobet's ToS are not valid for me.

Why should I read something that is not applicable for me?

Wondered how you bypass the default checkbox of "I have read and accept the Terms of Service, Privacy Policy, Responsible Gambling Policy, and all associated policies" when you were registering. I doubt you did.

By the word and act of it(registering on Roobet), it suggests a few critical points: you have read any associated policies, especially, the ToS and you have accepted it. Surely, the one who makes it applicable is yourself, not Roobet. If you truly have an account, you adhere to any policies, since you check the box, which simply tells, you have read and accepted it. In any case, you are free to break them, supposing you do not adhere to what you had accepted.

[Haunebu]

I believe they detected something suspicious and probably fraudulent activities against their site.

This is probably it. There are 2 possible scenarios here. Firstly, they detected something suspicious and told him about it, but he didn't agree with their assessment and is hiding that part of the truth from forum members.

Secondly, they didn't give him a proper explanation and just told him that they detected something suspicious and requested KYC which would imply that they are definitely in the wrong here.

Time will tell if someone from their team is willing to clarify this case within this forum or not.

[Johnyz]

I believe they detected something suspicious and probably fraudulent activities against their site.

This is probably it. There are possible scenarios here. Firstly, they detected something suspicious and told him about it, but he didn't agree with their assessment and is hiding that part of the truth from forum members.

Secondly, they didn't give him a proper explanation and just told him that they detected something suspicious and requested KYC which would imply that they are definitely in the wrong here.

Time will tell if someone from their team is willing to clarify this case within this forum or not.

Some site will not disclose the reason why they are asking for a KYC and other documents for security purposes and to avoid that user from cheating the site again, if the gambler can't provide the requires documents then it can be a problem and probably a ground of freezing your account.

Some site disclose it, I didn't experience this one yet but I think Roobet is not disclosing much information about it, if you are still not satisfied then continue to contact the support. They will response to that since its their responsibility, you'll see this in general and most of the site.

[babygun]

I believe they detected something suspicious and probably fraudulent activities against their site.

This is probably it. There are possible scenarios here. Firstly, they detected something suspicious and told him about it, but he didn't agree with their assessment and is hiding that part of the truth from forum members.

Secondly, they didn't give him a proper explanation and just told him that they detected something suspicious and requested KYC which would imply that they are definitely in the wrong here.

Time will tell if someone from their team is willing to clarify this case within this forum or not.

I don’t think the team will clarify what their reasons are. They will just say that they find something suspicious about the account but almost no site will further clarify it. I needed to do KYC for withdrawals of 50$ (not on Roobet) as they said my activity was strange but never give any details about it… I think this will always be one of the points that will give a lot of discussion and unhappy costumers.

[FanEagle]

Reputation of roobet is much bigger than those accuser who use newbie accounts so if they have proof then they should post it so that many of us will not assume that he do this because he just want to troll roobet and its followers. But since nothing interesting details has been shown I agree that this is just a waste of energy and nothing seriously to be cared of.

Honestly, I do not care about the accuser being newbie and roobet being reputable, that is not why I support them in this case. Any big casino could suddenly become bad, and any person who get scammed by a casino may have not heard of bitcointalk before, so they end up learning more about this place and start an accusation topic if they want to.

However, the main reason why I do not believe them is the fact that I do not really have any type of issue that we can see with proof, if you want me to trust you about any casino to be a scam, then you need to provide me with some proof and this won't cut it, it looks like this one was a simple attempt at nothing.

[lionheart78]

Honestly did you read Roobet's ToS or FAQ especially points about KYC?

No.

As anonymous persons can not enter into a contractual relationship, Roobet's ToS are not valid for me.

Why should I read something that is not applicable for me?

Wondered how you bypass the default checkbox of "I have read and accept the Terms of Service, Privacy Policy, Responsible Gambling Policy, and all associated policies" when you were registering. I doubt you did.

Great arguement there  .  No one can register in Roobet without checking the acceptance of the terms of service implemented by Roobet.  So basically @BlackyJacky, you agreed with the TOS of Roobet the moment you click register and verified your email address.  So that means, your argument of ToS not applicable to you is wrong.

Reputation of roobet is much bigger than those accuser who use newbie accounts so if they have proof then they should post it so that many of us will not assume that he do this because he just want to troll roobet and its followers. But since nothing interesting details has been shown I agree that this is just a waste of energy and nothing seriously to be cared of.

Honestly, I do not care about the accuser being newbie and roobet being reputable, that is not why I support them in this case. Any big casino could suddenly become bad, and any person who get scammed by a casino may have not heard of bitcointalk before, so they end up learning more about this place and start an accusation topic if they want to.

Being fair, we should not be affected by the status of the account here in the forum.  What we should look for is the evidence and how true are the both party on thier statement.

However, the main reason why I do not believe them is the fact that I do not really have any type of issue that we can see with proof, if you want me to trust you about any casino to be a scam, then you need to provide me with some proof and this won't cut it, it looks like this one was a simple attempt at nothing.

I don't believe the accusation that doesn't have any valid proof of Roobet scamming them. 

[Maus0728]

@BlackyJacky

Why do we always complicate things? You registered a Roobet account, were able to deposit, and won some petty cash in the end. Why can't you just complete the KYC process to be able to withdraw your money, move on, and never play on the website again, especially if you think it violates your privacy?

Don't get me wrong, though. I understand your frustration about leaving some trails on the internet, but you should also be aware that once you go through a crypto casino site, they have the right to ask you for some information, whether you like it or not -- everyone knows that.

[Haunebu]

You registered a Roobet account, were able to deposit, and won some petty cash in the end. Why can't you just complete the KYC process to be able to withdraw your money, move on, and never play on the website again, especially if you think it violates your privacy?

Petty cash? That might be a small amount to you, but it could be a big amount for him. You need to understand that many, many crypto gamblers hate submitting KYC unless absolutely necessary which is why his frustrations are justified.

but you should also be aware that once you go through a crypto casino site, they have the right to ask you for some information, whether you like it or not -- everyone knows that.

Wrong. Few crypto casinos don't request KYC whenever they want to. They only request it when the amount involved is huge or for some other legitimate reason.

[vv181]

Barely notices the trust feedback of one of the above users.

Troll who ignores valid answers and continually just repeats a flawed argument.

All of this persons claims that have anything to do with provably fair gambling are nonsense due to his ignorance when it comes to basic math.

All right, there is no point continuing, continuing it would only feed a troll.

but you should also be aware that once you go through a crypto casino site, they have the right to ask you for some information, whether you like it or not -- everyone knows that.

Wrong. Few crypto casinos don't request KYC whenever they want to. They only request it when the amount involved is huge or for some other legitimate reason.

There is nothing wrong since they have the rights.

You need to understand that many, many crypto gamblers hate submitting KYC unless absolutely necessary which is why his frustrations are justified.

Yet, they justify the casino requests since they have personally obliged the ToS. So does, if they are also not condoning it.

[goaldigger]

@BlackyJacky

Why do we always complicate things? You registered a Roobet account, were able to deposit, and won some petty cash in the end. Why can't you just complete the KYC process to be able to withdraw your money, move on, and never play on the website again, especially if you think it violates your privacy?

Roobet asked for a level 1 KYC before you register as far as I know or before you can withdraw, he should know this before playing on Roobet.

The KYC with Roobet is already there years ago, I'm wondering if he is just trolling here and can't accept all the suggestion here because he don't want to gave out information at all. Roobet will not exempt you from this, either you will comply or you will just forget about that money, that can still be a big money though which personally I will just comply and leave the site after that.

[klidex]

@BlackyJacky

Why do we always complicate things? You registered a Roobet account, were able to deposit, and won some petty cash in the end. Why can't you just complete the KYC process to be able to withdraw your money, move on, and never play on the website again, especially if you think it violates your privacy?

Don't get me wrong, though. I understand your frustration about leaving some trails on the internet, but you should also be aware that once you go through a crypto casino site, they have the right to ask you for some information, whether you like it or not -- everyone knows that.

In fact, we can find out all the rules and policies of a casino in the TOS which are clearly stated at the casino. Even though it's a little boring to read some of the information, we have to do this so that there is no feeling of disappointment at the casino in the future.
Roobet has provided KYC conditions for a long time and at least if we don't want to read the TOS listed there we can find out this information on the Roobet thread that has been made so we don't have to debate and complicate matters regarding the KYC that has been required by Robert.