Roobet.com | Crypto’s Fastest Growing Casino 🦘

[delfastTions]

~snip ~

You can save your ass to encounter that issue if you just read their TOS https://roobet.com/terms-and-conditions

There's lots of information to search to know on which countries that Roobet allowed and which is not https://www.thespike.gg/reviews/roobet/where-is-roobet-allowed

Also check this restriction by their game provider https://help.roobet.com/en/articles/6610575-regional-restrictions-by-game-provider

If you just made a research or read their TOS for sure you can possibly avoid to encounter that issue. You made a mistake for not reading their TOS that's why better learn from this mistake and check properly the casino if you are really allowed to gamble.

Did you read my post?

I assume not as there you would see that ROOBET themselfs said that they are allowed to offer services in Switzerland. If you take 2 fucking seconds and CTRL+F their ToS for "Switzerland" or "Swiss" you'll find exactly nothing. Why? Because it isn't listed and hasn't been listed altough multiple reminders from me to them that they aren't allowed.

Can any of you tell me for sure: is it allowed for a Swiss citizen to play in this casino, who lives in Switzerland and, accordingly, has a Swiss IP?
Because from your posts I still don’t understand whether it’s legal or not.

I think many users of our forum are just interested to know, because this country is very friendly to cryptocurrencies and has serious clusters on its territory, including many cryptocurrency business structures.

Well, according to the casino itself, it seems like they're claiming to be in the clear, as you can see in my post. But according to Swiss law and some logical reasoning, it’s pretty obvious they’re not. I honestly don’t get why they keep offering services when they know they’re breaching the law. Maybe they just don’t care, or perhaps they don’t wanna miss out on Swiss players since the country's got one of the highest incomes per person in the world?

I really don’t know, and I hope Roobet can clarify why they’re saying they’re allowed to operate when there’s clearly no license backing that up.

Well, in this topic we probably won't find out what the official representatives of Roobet will explain to us, since they somehow distanced themselves a little from discussing issues related to the operation of this casino. I can only assume that the casino operates for Swiss citizens in the so-called "gray zone" of the law. And citizens of this country can apparently play there without any particular problems. But this is just my assumption. And you are absolutely right that residents of Switzerland are almost all very wealthy citizens who can obviously afford to lose significant amounts in gambling. From the position of casino owners, it is certainly unreasonable to ignore or somehow limit such a market with such good clients.

[JeromeTash]

You can always verified on the mirror link site: https://playroobet.com/

If the link not being mentioned on there, then just stay away or perhaps you can just ask in "Live-chats" since they have those. Ask in here will take time, and no one can verified since we only member.

You need answer from their rep in the chats, to get an exact answer. Unless, we have some who actively answering question in here from their reps.

Getting to their live support is hard. Not sure why. On the live chat bubble you can see three agents who one should be able to talk to but there is no way of getting to them. I see just a couple of help articles. That's all.

This means I might have to just write an email later


The website now redirects to (https://roobet.style/) and in there you can see a bunch of Roobet label merchandise being sold. This is how the old site looked like - https://archive.ph/51YLl

[edondoko]

~snip ~

You can save your ass to encounter that issue if you just read their TOS https://roobet.com/terms-and-conditions

There's lots of information to search to know on which countries that Roobet allowed and which is not https://www.thespike.gg/reviews/roobet/where-is-roobet-allowed

Also check this restriction by their game provider https://help.roobet.com/en/articles/6610575-regional-restrictions-by-game-provider

If you just made a research or read their TOS for sure you can possibly avoid to encounter that issue. You made a mistake for not reading their TOS that's why better learn from this mistake and check properly the casino if you are really allowed to gamble.

Did you read my post?

I assume not as there you would see that ROOBET themselfs said that they are allowed to offer services in Switzerland. If you take 2 fucking seconds and CTRL+F their ToS for "Switzerland" or "Swiss" you'll find exactly nothing. Why? Because it isn't listed and hasn't been listed altough multiple reminders from me to them that they aren't allowed.

Can any of you tell me for sure: is it allowed for a Swiss citizen to play in this casino, who lives in Switzerland and, accordingly, has a Swiss IP?
Because from your posts I still don’t understand whether it’s legal or not.

I think many users of our forum are just interested to know, because this country is very friendly to cryptocurrencies and has serious clusters on its territory, including many cryptocurrency business structures.

Well, according to the casino itself, it seems like they're claiming to be in the clear, as you can see in my post. But according to Swiss law and some logical reasoning, it’s pretty obvious they’re not. I honestly don’t get why they keep offering services when they know they’re breaching the law. Maybe they just don’t care, or perhaps they don’t wanna miss out on Swiss players since the country's got one of the highest incomes per person in the world?

I really don’t know, and I hope Roobet can clarify why they’re saying they’re allowed to operate when there’s clearly no license backing that up.

Well, in this topic we probably won't find out what the official representatives of Roobet will explain to us, since they somehow distanced themselves a little from discussing issues related to the operation of this casino. I can only assume that the casino operates for Swiss citizens in the so-called "gray zone" of the law. And citizens of this country can apparently play there without any particular problems. But this is just my assumption. And you are absolutely right that residents of Switzerland are almost all very wealthy citizens who can obviously afford to lose significant amounts in gambling. From the position of casino owners, it is certainly unreasonable to ignore or somehow limit such a market with such good clients.

Roobet’s operations are honestly disgraceful—completely ignoring any allegations of wrongdoing while carrying on as if nothing’s wrong. I’ve told them multiple times that it's illegal for them to let me play, yet they’ve done absolutely nothing—except, of course, blocking my accounts while I still had vault funds and unclaimed bonuses.

Weeks have passed, and Switzerland is still nowhere to be found in their ToS. Instead of addressing this properly, they keep insisting they’re allowed to operate here. But the moment I ask them on what legal basis, they just copy-paste the same generic response citing their own ToS. And when pushed further, they fall back on the same tired Curacao legal nonsense—as if that means anything.

I strongly advise against playing on a platform like this. I’ve been actively trying to get an official representative to discuss this issue, but it’s been impossible. Now imagine they straight-up block your account for no reason (which, by the way, they can do based on their own ToS) and leave you completely in the dark.

This casino could have been real competition for Stake, but when it comes to service, transparency, and reputation, they’re not even close.

I honestly think crypto casinos as a whole are going to struggle massively in the next 2–5 years due to tighter global regulations on money laundering and cryptocurrency usage. Hopefully, these changes come sooner rather than later.

[delfastTions]

~ snip ~

I honestly think crypto casinos as a whole are going to struggle massively in the next 2–5 years due to tighter global regulations on money laundering and cryptocurrency usage. Hopefully, these changes come sooner rather than later.

This will definitely happen in the coming years.
And this will unfortunately practically destroy the possibility of playing for any serious money and big stakes for players who prefer to remain anonymous. So this process also has negative consequences simply because there are millions of anonymous gamblers all over the world. And many of these players simply cannot afford to provide personal data for various, sometimes very significant and serious, reasons.

[mmishoo2]

Actually, I have a problem with Roobet Casino.
They locked my account and confiscated my commission money after inviting more than 1,500 players.
I tried many times to get my money back from them, but I got nothing, and they didn't even respond to me at all.
I don't need my account again, but I want my affiliate money!
They say they have the right to close any account without any reason and confiscate its funds.

[dzungmobile]

They say they have the right to close any account without any reason and confiscate its funds.

Online casinos have their terms in ToS that allow them to terminate user accounts if they found something broke their ToS. They never close user accounts without any reason, because it damages their business reputation.

Roobet is a big casino with very good reputation, and many years of operation, they won't terminate your account without reason.

https://roobet.com/terms-and-conditions

6. ACCOUNT SUSPENSION AND CLOSURE
6.1. We reserve the right to close or suspend your account if:
a) We understand that You are using or have used the Website in a fraudulent or collusive manner or for illegal and/or unlawful or improper purposes;
b) We understand that You are using or have used the Website in an unfair manner, have deliberately cheated or taken unfair advantage of the Website or any of its User or if your Account is being used for the benefit of a third party;
c) You are in breach of these Terms, the applicable regulations or the fair use of our services, or we have reasonable concerns to believe that You are a compulsive problem gambler;
d) We suspect that your Account has been compromised or is being used in breach of our Terms.
6.2. If We close or suspend your account on the Terms set in the paragraph 6.1., You shall, to the extent permitted by applicable laws, be liable for any and all claims, direct losses, liabilities, damages, costs and expenses incurred or suffered by us (together, the “Claims”).
6.3. If We close or suspend your account on the Terms set in the paragraph 6.1., we are entitled to void any bets placed by You following such actions.
6.4. We reserve the right to close Your Account at any time at our own sole discretion and freeze all remaining funds on the Account

[mmishoo2]

They say they have the right to close any account without any reason and confiscate its funds.

Online casinos have their terms in ToS that allow them to terminate user accounts if they found something broke their ToS. They never close user accounts without any reason, because it damages their business reputation.

Roobet is a big casino with very good reputation, and many years of operation, they won't terminate your account without reason.

https://roobet.com/terms-and-conditions

6. ACCOUNT SUSPENSION AND CLOSURE
6.1. We reserve the right to close or suspend your account if:
a) We understand that You are using or have used the Website in a fraudulent or collusive manner or for illegal and/or unlawful or improper purposes;
b) We understand that You are using or have used the Website in an unfair manner, have deliberately cheated or taken unfair advantage of the Website or any of its User or if your Account is being used for the benefit of a third party;
c) You are in breach of these Terms, the applicable regulations or the fair use of our services, or we have reasonable concerns to believe that You are a compulsive problem gambler;
d) We suspect that your Account has been compromised or is being used in breach of our Terms.
6.2. If We close or suspend your account on the Terms set in the paragraph 6.1., You shall, to the extent permitted by applicable laws, be liable for any and all claims, direct losses, liabilities, damages, costs and expenses incurred or suffered by us (together, the “Claims”).
6.3. If We close or suspend your account on the Terms set in the paragraph 6.1., we are entitled to void any bets placed by You following such actions.
6.4. We reserve the right to close Your Account at any time at our own sole discretion and freeze all remaining funds on the Account

No problem, they closed my account! i don't need it
But they also confiscated my commission money, and I believe it belongs to me!
I have over 1,500 invitees and over $10,000 in my affiliate account.

[delfastTions]

They say they have the right to close any account without any reason and confiscate its funds.

Online casinos have their terms in ToS that allow them to terminate user accounts if they found something broke their ToS. They never close user accounts without any reason, because it damages their business reputation.

Roobet is a big casino with very good reputation, and many years of operation, they won't terminate your account without reason.

https://roobet.com/terms-and-conditions

6. ACCOUNT SUSPENSION AND CLOSURE
6.1. We reserve the right to close or suspend your account if:
a) We understand that You are using or have used the Website in a fraudulent or collusive manner or for illegal and/or unlawful or improper purposes;
b) We understand that You are using or have used the Website in an unfair manner, have deliberately cheated or taken unfair advantage of the Website or any of its User or if your Account is being used for the benefit of a third party;
c) You are in breach of these Terms, the applicable regulations or the fair use of our services, or we have reasonable concerns to believe that You are a compulsive problem gambler;
d) We suspect that your Account has been compromised or is being used in breach of our Terms.
6.2. If We close or suspend your account on the Terms set in the paragraph 6.1., You shall, to the extent permitted by applicable laws, be liable for any and all claims, direct losses, liabilities, damages, costs and expenses incurred or suffered by us (together, the “Claims”).
6.3. If We close or suspend your account on the Terms set in the paragraph 6.1., we are entitled to void any bets placed by You following such actions.
6.4. We reserve the right to close Your Account at any time at our own sole discretion and freeze all remaining funds on the Account

No problem, they closed my account! i don't need it
But they also confiscated my commission money, and I believe it belongs to me!
I have over 1,500 invitees and over $10,000 in my affiliate account.

If this is the case, as you have described, and you are definitely and not intentionally not telling us some details about your game in this casino, important for understanding why your account was blocked, then of course such an amount is clearly a subject for legal proceedings.

But, as I think, many of the players do not dare to sue the casino, since they understand perfectly well what arguments the casino's legal service will present to the judge and how weak and contradictory the position of the plaintiff will be, that is, the one offended by the unfair actions of the player. And as a rule, the player himself knows perfectly well the reasons for the blocking, since the casino always has grounds to apply the specified ToS rules in the event of detection of clearly intentional and suspicious actions of the player. So maybe one out of a hundred offended players, in my opinion, really reaches the trial and it is not a fact that the court decides in favor of the player.

[malcovi2]

daym Roobet giving me a bonus, Im glad that I checked my email 

[Haunebu]

This will definitely happen in the coming years.
And this will unfortunately practically destroy the possibility of playing for any serious money and big stakes for players who prefer to remain anonymous. So this process also has negative consequences simply because there are millions of anonymous gamblers all over the world. And many of these players simply cannot afford to provide personal data for various, sometimes very significant and serious, reasons.

Yeah. It's a double edged sword basically. I would go so far as to say that almost all crypto gambling sites have already been affected by these regulations to varying extents currently thanks to which it's very difficult to play anonymously.

There will always be a couple of legit decentralised sites that offer a good deal of anonymity, but not 100% anonymity and their market liquidities are usually on the lower side.

[dzungmobile]

Yeah. It's a double edged sword basically. I would go so far as to say that almost all crypto gambling sites have already been affected by these regulations to varying extents currently thanks to which it's very difficult to play anonymously.

There will always be a couple of legit decentralised sites that offer a good deal of anonymity, but not 100% anonymity and their market liquidities are usually on the lower side.

When governments want to attack anonymity of their citizens, they can do it at their nation-wide scale and even global scale as combined efforts and policies. AML/ KYC is their such attempts to break down people anonymity and online gambling companies have to obey to this rising regulation trend.

They are not like companies in dark markets and they don't want to break existing laws so they will obey to AML/ KYC policies from governments. This means there will be less companies from cryptocurrency exchanges to online gambling providing no-KYC, anonymous services to their customers.

It's fact and the current trend so we will have to adapt to it, and have appropriate practice.

[JeromeTash]

Anyone here participated in the $200,000 Hot Shots promo yet? - https://roobet.com/promotions/200-000-hacksaw-hot-shots

Top 250 players will share $50,000 every week each week, but I don't see the leaderboard anywhere for one to be able to know their standing or how well the other players have done. It would be so good if the leaderboard was visible for all players/potential players

Anybody else able to see the leaderboard?

[Smartvirus]

I don't need my account again, but I want my affiliate money!

You don't need your account again but you need your affiliate money? Now that's a funny one I've heard. Gaining control of your account is how you get your money back. No one is going to process your withdrawal for you less you get to do it yourself so, you would want your account unlocked.

They say they have the right to close any account without any reason and confiscate its funds.

This has got to be the worst T&C I've heard of and I don't think it possible as no casino or sports book would ever put that up. Perhaps not stated in clear terms but, I would like you to quote them directly on that let me take a look. that would be so unfair policy, there have got to be a reason, even a stupid one at least.

[gh0573d]

Still waiting for my funds to be deposited...

[JeromeTash]

Still waiting for my funds to be deposited...

Sorry, What exactly is your case about?

We need a bit of context for proper follow up and maybe better advice. Just post "Still waiting for my funds to be deposited" won't help, especially when the rep account seems to be offline/not so active at the moment.

[gh0573d]

Still waiting for my funds to be deposited...

Sorry, What exactly is your case about?

We need a bit of context for proper follow up and maybe better advice. Just post "Still waiting for my funds to be deposited" won't help, especially when the rep account seems to be offline/not so active at the moment.

You can find details here: https://bitcointalk.org/index.php?topic=5548642.0

Basically, they are refusing to credit the funds I previously sent to TRC20 address (USDT) when they were not supporting it. Now that they do, and the contract address is same, they are refusing to manually credit my account with said funds (even though they did for one transaction) and saying "their system is completely automated".

[JeromeTash]

You can find details here: https://bitcointalk.org/index.php?topic=5548642.0

Basically, they are refusing to credit the funds I previously sent to TRC20 address (USDT) when they were not supporting it. Now that they do, and the contract address is same, they are refusing to manually credit my account with said funds (even though they did for one transaction) and saying "their system is completely automated".

Thanks, I have read through the thread and I have seen similar cases before and in most cases it's just up to the policy of the service. As far as I know, TRC20 network addresses for most of those services use smart contracts, and that's why they keep saying the system is automatic.
To manually retrieve the funds means putting all the other funds in other hot wallets at a risk, since someone may have to access the seed phrases or private keys. This is why most of the services are reluctant to do it manually. Another way would be maybe they abandon the HD wallets for a new set right before they can manually retrieve the funds, which is another hectic process.

I would suggest you continue engaging them with how best they can have those funds credited to you. Possibly even send them proof showing that the deposit was actually made by you. These cases take so long. I think I saw someone get their funds after 2 or 3 years from a certain exchange.

[gh0573d]

You can find details here: https://bitcointalk.org/index.php?topic=5548642.0

Basically, they are refusing to credit the funds I previously sent to TRC20 address (USDT) when they were not supporting it. Now that they do, and the contract address is same, they are refusing to manually credit my account with said funds (even though they did for one transaction) and saying "their system is completely automated".

Thanks, I have read through the thread and I have seen similar cases before and in most cases it's just up to the policy of the service. As far as I know, TRC20 network addresses for most of those services use smart contracts, and that's why they keep saying the system is automatic.
To manually retrieve the funds means putting all the other funds in other hot wallets at a risk, since someone may have to access the seed phrases or private keys. This is why most of the services are reluctant to do it manually. Another way would be maybe they abandon the HD wallets for a new set right before they can manually retrieve the funds, which is another hectic process.

I would suggest you continue engaging them with how best they can have those funds credited to you. Possibly even send them proof showing that the deposit was actually made by you. These cases take so long. I think I saw someone get their funds after 2 or 3 years from a certain exchange.

They simply refuse doing so, unfortunately...

[Lilacthrow123]

https://bitcointalk.org/index.php?topic=5549227.msg65564428#msg65564428


Hoping the rep here sees this and resolves it

[Bitcoin_Arena]

https://bitcointalk.org/index.php?topic=5549227.msg65564428#msg65564428


Hoping the rep here sees this and resolves it

@Lilacthrow123, I just checked out the thread and according to your own response, it appears you got paid the $128,000 which is very good news.

UPDATE Roobet paid. Can a mod please delete post. Thank you

Why not update the title of the thread to show that the amount was paid? That way, even a user browser on the internet won't be misled by the title.