shield132
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Activity: 2702
Merit: 1021
Metawin.com - Truly the best casino ever
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July 25, 2025, 08:41:27 AM |
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Maybe because if they frequently forgive mistakes of users, they'll face mistakes from them regularly and it will turn into a mess for them. To my mind, in such a case, it's better to block users from depositing in this specific network than not to refund them when you have access to that network.
How do you block a user from depositing in a certain network if they are going to copy an Ethereum address and the deposit USDT on Optimism, of which Optimism network may not yet be supported but the ETH address is compatible with that of Optimism. My point is people will still make mistakes whether there are blocks or even warnings. My point is that, when you deposit USDT for example, you can choose BSC network, TRC20 Network, Aptos and etc. Addresses are different for each network and when you type the address, the system automatically detects the network and blocks your from depositing though this network. Like rollbit doing asking for 200$ for wrong network depo. Happened to me on a 170$ on arbitrum network but it didn't worth to pay 200$ to get 170$ so I just give up. So there's lot of ways such: - rollbit one or - if kyc is done on that account to have at least 1 time the possibility to a refund or - minimum deposit amount so there's quite a lot of solutions atleast if they don't want to keep for them that funds  . $200 is too much but I understand them, if someone intentionally makes that mistake multiple times, it will cost casino a lot but I think that the fee should be more reasonable, for example similar to car fines, like $20-50. It's a pity to lose $170, that's 1 week's salary for some people.
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fikrett
Copper Member
Member

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Activity: 420
Merit: 16
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July 25, 2025, 08:45:32 AM |
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Just to provide an update: Roobet has successfully credited my account and allowed me to withdraw without wager requirement!
Thanks again guys, couldn't be a better timing!
Great to hear this sort of stuff since casinos usually don't really solve these cases in the customers favor and this has essentially increased my respect for this site. Just goes to show that they didn't let their popularity get to their head. So many other crypto gambling sites can learn from this particular case and improve accordingly. Sometimes, a compromise is found at last. Good for the OP of the problem, and I hope there won't be such cases in the future for him or others.
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arwin100
Legendary
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Activity: 3220
Merit: 1002
Jack of all trades 💯
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July 25, 2025, 10:29:22 AM |
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Maybe because if they frequently forgive mistakes of users, they'll face mistakes from them regularly and it will turn into a mess for them. To my mind, in such a case, it's better to block users from depositing in this specific network than not to refund them when you have access to that network.
How do you block a user from depositing in a certain network if they are going to copy an Ethereum address and the deposit USDT on Optimism, of which Optimism network may not yet be supported but the ETH address is compatible with that of Optimism. My point is people will still make mistakes whether there are blocks or even warnings. My point is that, when you deposit USDT for example, you can choose BSC network, TRC20 Network, Aptos and etc. Addresses are different for each network and when you type the address, the system automatically detects the network and blocks your from depositing though this network. Its better to have this kind of warning on where they remind people to deposit or withdraw their funds on their preferred network. Since with this for sure that they can save lots of money also time if they have reminder on things that they need to do. For sure this issue might gonna happen again to other people especially for those who didn't check well the network they are sending. But what's good thing to look on the situation happened is we see that Roobet doing good for solving the issue of recent user posting his claims here.
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notocactus
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Merit: 4601
Glory to Ukraine!
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July 25, 2025, 11:13:48 AM |
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Its better to have this kind of warning on where they remind people to deposit or withdraw their funds on their preferred network. Since with this for sure that they can save lots of money also time if they have reminder on things that they need to do.
It was not common in the past with less blockchains than now. With abundant blockchains for stable coins recent years, centralized exchanges and many online platforms develop automatic detection tool on which blockchain an address pasted by a user belongs to. This reduce risk of choosing wrong blockchain by users and it can help reducing support requests on customer staffs as well. For sure this issue might gonna happen again to other people especially for those who didn't check well the network they are sending.
For experienced users, they are knowledgeable and experienced enough to have no problems with it and if they made mistakes, it is only by their carelessness or device hacks. For newbies, they even don't know all these basic things and this feature is very helpful for them. Remind them to pay more attention on what they are doing and do enough careful checks.
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fikrett
Copper Member
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Activity: 420
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July 25, 2025, 11:25:29 AM |
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Its better to have this kind of warning on where they remind people to deposit or withdraw their funds on their preferred network. Since with this for sure that they can save lots of money also time if they have reminder on things that they need to do.
For sure this issue might gonna happen again to other people especially for those who didn't check well the network they are sending.
But what's good thing to look on the situation happened is we see that Roobet doing good for solving the issue of recent user posting his claims here.
Yeah, but it needs to be not happening for as much as it can be possible - because situations like that can be resolved in their wake easily by the team and right design / popups.
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JeromeTash
Legendary
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Merit: 1364
Heisenberg
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July 25, 2025, 04:31:15 PM |
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My point is that, when you deposit USDT for example, you can choose BSC network, TRC20 Network, Aptos and etc. Addresses are different for each network and when you type the address, the system automatically detects the network and blocks your from depositing though this network.
Firstly, this can only work if you are making a withdrawal from Roobet onto another external address. If you are depositing to Roobet from else where, then the wallet service you are using should be able to identify wrong addresses and prevent wrong deposits. Secondly, All EVM compatible blockchains use similar addresses, so to me, it doesn't make sense to use different addresses for different chains. In fact, using one address across all EVM compatible blockchains reduces the incidents of wrong transactions, just like exchanges do.
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Kavelj22
Legendary
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Activity: 2240
Merit: 1670
🔃EN>>AR Translator🔃
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July 25, 2025, 09:04:02 PM |
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I can't blame the casino for a mistake you made three times in a row, and I don't understand how you could have made the same mistake again. However, I can't find any explanation for why Roobet wouldn't refund, especially now that the Tron network is supported and funds can be accessed through the automated system, despite the fact that this was possible manually even without the supported network. Maybe because if they frequently forgive mistakes of users, they'll face mistakes from them regularly and it will turn into a mess for them. To my mind, in such a case, it's better to block users from depositing in this specific network than not to refund them when you have access to that network. I don't think users will risk making reckless mistakes with less caution just because the system is lenient. These mistakes are not common and rarely occur. I'm not saying that they should be completely overlooked, but each case can be handled individually since some deposits may not be large enough to cover manual recovery costs. Additionally, whales should be dealt with more flexibly because human error is commun to happen. On the other hand, a whale player who is wagering millions of dollars is supposed to be taken into account. Why would I, as a casino, lose a loyal player willing to deposit millions just to receive a small amount that he accidentally sent? Honestly, I no longer see the logic behind all these practices that are supposed to stem from professionalism and experience in the field.
You might not believe but employees do not care much about the company. They are hired people who want to finish their job at 5 PM and get home ASAP. Company owners do not care much too, they generate good profit anyway and spend life nicely, so they do not get into too many details and employees hide this from them. This is why business owners should closely monitor operations in their company. I can't believe this is the case with Roobet in particular. The evidence is that the lost deposit was refunded and the situation was handled smoothly.
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leo996
Newbie
Offline
Activity: 43
Merit: 0
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July 26, 2025, 09:30:46 AM |
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Maybe because if they frequently forgive mistakes of users, they'll face mistakes from them regularly and it will turn into a mess for them. To my mind, in such a case, it's better to block users from depositing in this specific network than not to refund them when you have access to that network.
How do you block a user from depositing in a certain network if they are going to copy an Ethereum address and the deposit USDT on Optimism, of which Optimism network may not yet be supported but the ETH address is compatible with that of Optimism. My point is people will still make mistakes whether there are blocks or even warnings. My point is that, when you deposit USDT for example, you can choose BSC network, TRC20 Network, Aptos and etc. Addresses are different for each network and when you type the address, the system automatically detects the network and blocks your from depositing though this network. Like rollbit doing asking for 200$ for wrong network depo. Happened to me on a 170$ on arbitrum network but it didn't worth to pay 200$ to get 170$ so I just give up. So there's lot of ways such: - rollbit one or - if kyc is done on that account to have at least 1 time the possibility to a refund or - minimum deposit amount so there's quite a lot of solutions atleast if they don't want to keep for them that funds  . $200 is too much but I understand them, if someone intentionally makes that mistake multiple times, it will cost casino a lot but I think that the fee should be more reasonable, for example similar to car fines, like $20-50. It's a pity to lose $170, that's 1 week's salary for some people. Hi I was just curious about what happened to the depo, just looked and it is 197$ was quite old depo and I didn't remembered well ( https://arbiscan.io/address/0x7B7EB47275048a5c8988Bc7E95c742D1a5Aa468F ). Anyway I've texted them to see if they wanna provide any support.
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gunhell16
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July 26, 2025, 11:14:37 AM |
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My point is that, when you deposit USDT for example, you can choose BSC network, TRC20 Network, Aptos and etc. Addresses are different for each network and when you type the address, the system automatically detects the network and blocks your from depositing though this network.
Firstly, this can only work if you are making a withdrawal from Roobet onto another external address. If you are depositing to Roobet from else where, then the wallet service you are using should be able to identify wrong addresses and prevent wrong deposits. Secondly, All EVM compatible blockchains use similar addresses, so to me, it doesn't make sense to use different addresses for different chains. In fact, using one address across all EVM compatible blockchains reduces the incidents of wrong transactions, just like exchanges do. But you know I have experienced before where the network is different but the address is the same. And this time I experienced it I sent to an address using the network should be BSC, but I didn't notice or double check the network I put in ARB Network. Now, I realized that when I noticed that the ARB Network instead of BSC, but the address I was looking at was the same as the ARB and BSC, so I thought I would never have the fund I sent, but after an hour to enter the USDT I sent to the BSC, I could not understand if I had thought I would have come in.
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SquirrelJulietGarden
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July 26, 2025, 03:33:54 PM |
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But you know I have experienced before where the network is different but the address is the same. And this time I experienced it I sent to an address using the network should be BSC, but I didn't notice or double check the network I put in ARB Network.
Now, I realized that when I noticed that the ARB Network instead of BSC, but the address I was looking at was the same as the ARB and BSC, so I thought I would never have the fund I sent, but after an hour to enter the USDT I sent to the BSC, I could not understand if I had thought I would have come in.
You were lucky in that case and it can be same if you use an address that is the same on Ethereum, BSC, Arbitrum or any other blockchains. The platform can generously and automatically proceed and credit your deposit to your account while you chose a wrong blockchain. However it does not guarantee that all platforms will support you in such case while you made a terrible mistake from your side. Your luckiness gone if you choose a wrong blockchain and vitally that address is not the same on a blockchain you want to deposit your fund through it, you will lose your money. Even in this case, the exchange can not help you or they can request very expensive support fee. Another terrible mistake is choosing a wrong blockchain with a mandate MEMO code. If you don't enter the MEMO code, you will lose your fund sent to that deposit address. Be knowledgeable and careful, don't depend on luckiness and generous support from any company.
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JeromeTash
Legendary
Offline
Activity: 2632
Merit: 1364
Heisenberg
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July 27, 2025, 07:51:54 PM |
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Please shade more light. Are you the one that made the deposit? Was it also by mistake, like sending a wrong token whose blockchain is not yet supported? If so, then you have to be sure if they now support Arbitrum or at least support it in the future. I think they will help you to recover the tokens just likegh0573d has been helped, but have it at the back of your mind that this process can even take years.
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SquirrelJulietGarden
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July 28, 2025, 02:34:44 PM |
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Are you the one that made the deposit? Was it also by mistake, like sending a wrong token whose blockchain is not yet supported? If so, then you have to be sure if they now support Arbitrum or at least support it in the future. I think they will help you to recover the tokens just likegh0573d has been helped, but have it at the back of your mind that this process can even take years.
It might be supported or not supported. It might be supported without fee or with extra fee. The extra fee can be very expensive and if your fund is small, you can forget about it after considering expensive extra fee for support. Making a deposit in a wrong blockchain that is not yet supported by a platform is one of most terrible mistake. The company has no mandatory responsibility of support users in such cases and the user only can pray that eventually support will be made and fund will be credited. To avoid mistakes, always checking some most important things: Coin or token (name and ticker). Blockchain to use (one token can be deployed on many blockchains). MEMO if is required. And always checking those information several times like two or three times at least before finalizing that withdrawal request or that transaction if it is broadcasted from a non custodial wallet.
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danadc
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July 30, 2025, 02:13:54 PM |
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Just to provide an update: Roobet has successfully credited my account and allowed me to withdraw without wager requirement!
Thanks again guys, couldn't be a better timing!
Great to hear this sort of stuff since casinos usually don't really solve these cases in the customers favor and this has essentially increased my respect for this site. Just goes to show that they didn't let their popularity get to their head. So many other crypto gambling sites can learn from this particular case and improve accordingly. I like reading these types of posts because it makes me understand that Roobet is always on the right path, this attracts customers because they know that if there is a problem, the casino will be completely impartial, even if it has to assume costs or losses, Most casinos don't do this, Roobet not only deserves respect and admiration. When there are happy endings, it's exactly what everyone wants to achieve in any gaming environment Casinos maintain positions that are difficult to change, but when they are honest, the casino reaches another level of acceptance, it's synonymous with attracting a much larger community.
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JeromeTash
Legendary
Offline
Activity: 2632
Merit: 1364
Heisenberg
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August 03, 2025, 11:48:57 AM |
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Please shade more light. Are you the one that made the deposit? Was it also by mistake, like sending a wrong token whose blockchain is not yet supported? Update: leo996, did not come back here to back up his claim or at least give details about what happened, however I saw some moment in the address which happened two days ago, I am not sure what's going on since he did not give full details ( https://arbiscan.io/tx/0xb0ae04c5ea29b5972c662f17c9d1cbfd6a95600a17d4bdcc746b65b3cedbe59f) Also, the same person has accused a couple of casinos in the past, and he did accuse Roobet again recently, only for him to mark the accusation as resolved in less than an hour.
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leo996
Newbie
Offline
Activity: 43
Merit: 0
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August 09, 2025, 11:39:54 PM Last edit: August 10, 2025, 11:16:59 AM by leo996 |
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Please shade more light. Are you the one that made the deposit? Was it also by mistake, like sending a wrong token whose blockchain is not yet supported? Update: leo996, did not come back here to back up his claim or at least give details about what happened, however I saw some moment in the address which happened two days ago, I am not sure what's going on since he did not give full details ( https://arbiscan.io/tx/0xb0ae04c5ea29b5972c662f17c9d1cbfd6a95600a17d4bdcc746b65b3cedbe59f) Also, the same person has accused a couple of casinos in the past, and he did accuse Roobet again recently, only for him to mark the accusation as resolved in less than an hour. Hi first of all. 1) To clarify I had no accusations before roobet so please check the date times cuz I just had a accusation with roobet. I stop using their sportsbet area so is normal I tried other casinos and I think I can leave a feedback where I've been playing. I could understand that you're a Roobet fan, but as I'm a Roobet user I can accuse if something seem wrong to me. So next time you try to put someone in a "bad position" (by saying, this guy seem to complain with other casino too) make sure you doing it well and accurate as there's no excuses! 2) About the arbitrum story as mentioned previously I just explained to that guy I did something similar on another casino ( and by the way they helped me , so I'm happy ). 3) About my accusation & feedback is based on the experience I had with their sportsbet area as I already write and the problem wasn't solved. The other topic you saw marked as solved, was a different one where they allowed bets on a match where quotes & score was 2-1 instead 1-1 (this has been solved by Roobet seniod. Instead about the first accusation was not solved and I won't mark it as solved for no reason because: 1) they let me bet on that match 2) they payed me out (obviously cuz was a won bet) 3) after 2-3h since settled as won they set it as refunded So yeah, I recommend Roobet but stay away from their sportsbet area, seem the provider, that is used also in Rollbit & Betfury seem acting quite bad and there's lot of problems. And do not say do not blame Roobet because of their sportsbet provider, because It ain't my problem if they choosed to work with that scumbags and I give you a little example: - today happened same problem of wrong score and wrong bet quotes but on Rollbit, 2 times they denied, when I reached a senior and he checked it , it turns to break own terms! This was exactly the same thing happened on the accusation I made on Roobet and was solved 1h later. So to be clear, nothing against Roobet, but against their sportsbet provider that's why I can just recommend to stay away till they will respect their terms and fix the bugs (it ain't users problem if they give wrong score, wrong quotes, wrong names or wrong logos).
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skyeboy1998
Newbie
Offline
Activity: 1
Merit: 0
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August 14, 2025, 05:07:47 PM |
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This casino used to be great. Now, I don't know what happened to them because their RTP is not like it used to be. I can't win jack anymore at Roobet. Roobet used to get like at least 1 to 2 million more players a month than Gamdom but now, Gamdom has more visitors than them. Regualr players are noticing the same thing and are gambling at other casinos. It seems like Roobet has gotten to greddy. I hope they don't realize this when its to late and many of the regulars leave.
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Ahli38
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September 03, 2025, 10:03:46 PM |
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SourceI'm curious to know if any of you have ever played ice fishing on Roobet? It's looks really interesting to see how the game works. And it seems like a streamer and their viewers got really excited when they played this game. And we can see that the streamer obtained to win big in this ice fishing game. So I would like to ask for your opinions on your experiences with this game. If you have any other interesting experiences playing, where if you've tried various other games on Roobet I hope you can also share them here for my reference before I play it. I personally prefer games that are very interesting to play with gameplay that is also interesting to watch or even have graphics and audio that are pleasing to the senses.
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logfiles
Copper Member
Legendary
Offline
Activity: 2464
Merit: 2091
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September 03, 2025, 11:45:19 PM |
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I'm curious to know if any of you have ever played ice fishing on Roobet? It's looks really interesting to see how the game works. And it seems like a streamer and their viewers got really excited when they played this game. And we can see that the streamer obtained to win big in this ice fishing game. So I would like to ask for your opinions on your experiences with this game. If you have any other interesting experiences playing, where if you've tried various other games on Roobet I hope you can also share them here for my reference before I play it. I personally prefer games that are very interesting to play with gameplay that is also interesting to watch or even have graphics and audio that are pleasing to the senses.
I saw a clip of someone play that game the other day on one of the Tiktok videos. Foremost, I had no idea it was offered on Roobet or any casino I know. The users really caught a very big and long fish, leading to a very high multiplier  However, I did not catch the name of the game or even the game provider. I can't see it in the screenshots either.
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BABY SHOES
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September 04, 2025, 05:35:18 AM |
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I'm curious to know if any of you have ever played ice fishing on Roobet? It's looks really interesting to see how the game works. And it seems like a streamer and their viewers got really excited when they played this game. And we can see that the streamer obtained to win big in this ice fishing game. So I would like to ask for your opinions on your experiences with this game. If you have any other interesting experiences playing, where if you've tried various other games on Roobet I hope you can also share them here for my reference before I play it. I personally prefer games that are very interesting to play with gameplay that is also interesting to watch or even have graphics and audio that are pleasing to the senses.
I saw a clip of someone play that game the other day on one of the Tiktok videos. Foremost, I had no idea it was offered on Roobet or any casino I know. The users really caught a very big and long fish, leading to a very high multiplier  However, I did not catch the name of the game or even the game provider. I can't see it in the screenshots either. I just found out that there is a fishing game in this casino, like a new game, because it doesn't seem to exist in other casinos, or did I just miss it? If you get a big multiplier the fish will be transported by helicopter to lift the big fish this seems good for fishing enthusiasts because it's in casino betting. The name of the game is... Ice Fishing from Evolution. https://roobet.com/casino/game/evolution:IceFishing
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JiiBs
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September 04, 2025, 10:28:25 AM |
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How do you block a user from depositing in a certain network if they are going to copy an Ethereum address and the deposit USDT on Optimism, of which Optimism network may not yet be supported but the ETH address is compatible with that of Optimism.
My point is people will still make mistakes whether there are blocks or even warnings.
My point is that, when you deposit USDT for example, you can choose BSC network, TRC20 Network, Aptos and etc. Addresses are different for each network and when you type the address, the system automatically detects the network and blocks your from depositing though this network. In as much as people can’t afford not to make mistakes, it’s better to have it than not have it at all. This would play the role of to have being formally warned and it would by some means limit the number of occurrences to this happening. Something I don’t quite get though is the fact that, these addresses do accept deposits of USDT, hence it’s always left for you to get the correct network and having to paste a wrong address on a wrong network isn’t supposed to authenticate.
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