Where to fix your Asic miners.

[mikeywith]

Shipping your mining gear back to China for repair isn't the best idea, shipping to and from China will cost a lot, or your miner could be "confiscated" by the manufacturer.

I thought there should be a list of good repair services that all miners can access locally based on their geographical location, this will ensure a cheaper shipping rate and a much faster repair process.

I will be updating the list regularly as information come by, if you have or know a repair service please share it here or send it to me via pm, I will try to do some basic research on all the services I list here, but you will deal with them at your own risk.

Inputs coming from trusted members of the mining community in Bitcointalk will be very helpful.


United States

Service: https://www.hmtech.co/services/
Prices: $150 for basic repairs - $300 for advanced (Based on my years of mining, most issues are basic)
City/State: North Carolina
First Mention by: philipma1957

Service: Bitmain Repair Service
City/State: NASHUA, NH
Address and more info: https://blog.bitmain.com/en/bitmain-announces-new-repair-site-in-new-hampshire-usa-to-support-more-customers/

Service:  Scott’s Crypto Mining
Prices: $50 diagnostics fee waived if repaired. Repair fee, $150 per board.
Address: 16520 La Vela Circle Upper, Brookfield, WI 53005
Website: https://repair.scottscryptomining.com/repair/

Service: Myrig
City/State: Denver, Colorado
More info : https://service.myrig.com/

** There was a negative review on Myrig, there are mixed reviews on this service, some clients are happy with their services, others are not, there are no "direct scam" reports against "myrig", but some members mentioned that they had to wait for months to get a reply from them, please read the reviews and decide for yourself.


Europe

-https://www.zeusbtc.com/Repair.asp
-Located in (The Netherlands and Georgia)

While ZeusBtc is a trusted company with a great reputation, the repair centers displayed on their home page are not owned by them.

Attention: The miner repair points shown on the map below are independent individuals. This site only offers a free display. Please contact the maintenance point for specific matters. If there is any dispute, please resolve it by negotiation. Any consequences will not be related to this site.

It's unlikely that someone will go to this extremes measure to scam, also since these providers are nearby, it would make sense that you could actually visit them in real life to confirm their integrity, while I wouldn't blindly trust them, I believe they are likely legit, but you MUST dyor.

** I AM NOT RESPONSIBLE FOR ANY LOSS/DELAY YOU MAY ENCOUNTER USING ANY OF THE SERVICES LISTED ABOVE, THIS TOPIC IS MAINTAIN FREELY AND BASED ON THE COMMUNITY REVIEWS, TRADE AT YOUR OWN RISK**.

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[PopoJeff]

I can vouch for HM Tech. Used them last year.
(That $150 is per board)

Level1 Diagnostic Fee   =$40
Basic Hashboard Repair $150 x 3 = $450
Est. Return Shipping = $37
Total = $ 527.00

Got an S17+73 from a friend for a great price. UPS shipping knocked a bunch of heat sinks loose. Friend refunded half because he's a nice guy. After HMTech repair, still cheaper than anywhere else.

[philipma1957]

hmtech they hooked me up with two psu for my two m20s units.

[wndsnb]

Bitmain just opened a new repair center in Nashua, NH




https://blog.bitmain.com/en/bitmain-announces-new-repair-site-in-new-hampshire-usa-to-support-more-customers/

[mikeywith]

Bitmain just opened a new repair center in Nashua, NH

Good job. I added them to the list.

[stangboy68]

I spoke with HM Tech on Friday and they only accept repairs for at least 25 machines.  He said he would recommend someone else to me but haven't heard from him yet.  Does anyone else have any reputable shops they can recommend since I only have 6 S17/T17 to repair?  Thanks!

[wndsnb]

I spoke with HM Tech on Friday and they only accept repairs for at least 25 machines.  He said he would recommend someone else to me but haven't heard from him yet.  Does anyone else have any reputable shops they can recommend since I only have 6 S17/T17 to repair?  Thanks!

Can't say I'm surprised. With the current high profitability and the poor reliability of the 17 series miners there aren't enough repair techs to service the demand.

You could try the new Bitmain repair center. I don't know if I'd call them reputable though with what some people have reported about them not returning miners.

Someone posted this in the marketplace a few days ago, no idea if/how legit it is. Looks like it may be a Russian company, but they have a location in Colorado.

https://service.myrig.com/

any repair options for this

Not sure about your current location but you might want to try "MyRig".
^{- According to them, "it costs $15 to repair a power supply from Bitmain".}

• They do have an "inactive" representative in here ^[MyRig].

Representations

United States +1 844 248 62 46
Russia +7 495 128 29 86
Ukraine +380 44 344 95 89
Venezuela +58 212 720 21 27
Japan support@myrig.com

[NotFuzzyWarm]

MyRig is not Russian. It started out at the Colorado location as a Bitmain Ant farm around 2014. It is (or was) ran by Yoshi and at one time was a Bitmain distributor for North America.
I used them long long ago for repairing s7's and a couple of my s9's from batch 8 & 10. At least back then they did very good work .

[mikeywith]

I would add https://service.myrig.com/ to the list if someone I trust can vouch for them, NFW I do trust your judgment but since you mentioned that you used them "long long ago" things could have changed, and the quoted post below makes me doubt they are still as good as they used to be:

Thank you for the follow up.  I sent them an email over the weekend, but I have yet to hear back.  I tried called the USA number you listed, but it has been disconnected.  I was going to reach out to their user here on Bitcoin Forum, but they do not accept messages from Newbies unfortunately.

Their account was last active on "March 06, 2019, 09:42:34 PM".

Can someone in the U.S reach out to them to the new phone number they have on their website ( a different one from the one posted above which is disconnected) to see if they still offer repairs?

This number +1 720 744 30 90

[NotFuzzyWarm]

I agree 100% which is why I pointed out that it was a long time ago I used them. Once concern over the years since then is that MyRig was a distributor of the Halong Dragonmints which was quite the shit show.

[wndsnb]

Just talked to someone at the Bitmain New Hampshire repair site. The guy there told me they are only doing in-warranty repairs at the moment because they have too big of a backlog.

[MinerMEDIC]

I'm going to start repairing machines again. I can diagnose and fix S9 hash boards. I did the research and started doing that in 2017 but then life took an unexpected turn and I stopped. I see there's a lot more material available now including the factory diagnostic machines. I'm really interested to see how much of that knowledge and experience carries over to the S17s and S19s.

Read original advert here...https://bitcointalk.org/index.php?topic=2568604.msg26166421#msg26166421

[stangboy68]

That's great MinerMEDIC.  Can anyone here vouch for you?  I have a few S17/T17's that need repairs.  Do you also repair their PS since they are dead too?  What's the best way for us to talk?  Thanks.

[MinerMEDIC]

Fanatic26 gave me my first big break, he should say I'm knowledgeable and honest. I was able to do some great research because of it, a couple of the other old timers should remember that and attest to my competency too. You can see some of my contributions here: https://bitcointalk.org/index.php?topic=2963970.msg31666733#msg31666733.

Life took me in a different direction shortly after so i can't say I have any customer referrals to speak of. There is one promise I've always bee able to follow through on, regardless of diagnosis or outcome, customer property is returned upon request or completion.

At this time I can only test complete S15,S17,S19s( I do have PWSs). Its even OK if you want to send a unit full of dead hashboards or just populated with one dead one. Finally,  can look at your power supply, no problem!

A PM is a great way to reach me.

[mikeywith]

@MinerMEDIC, you don't seem like the kind of a person who would go through all this just to scam someone for a broken miner, judging by your post history you also seem to have some solid knowledge in the mining field, however, I still need to see someone trusted to vouch for you so I can add you to the list.

With that being said, feel free to keep your post here for now.

[Biffa]

I'm starting the process to send some broken boards from 17 series miners to a repair place in Canada, I'll keep you posted how it goes.

[HagssFIN]

Forum user lightfoot has also done board repairs for a long time. Maybe he could also be listed here if he agreeds?

[euhctcyn]

I have tried to contact the zeusbtc facility in Europe many times but no answer... Anyone with direct contact with them?

I am even thinking of becoming a repair centre in Euripe tbh... I know many people looking to fixe their miners

[mikeywith]

I'm starting the process to send some broken boards from 17 series miners to a repair place in Canada, I'll keep you posted how it goes.

Thanks.

Forum user lightfoot has also done board repairs for a long time. Maybe he could also be listed here if he agreeds?

If you can vouch for him and he agrees to be listed, I would certainly love to add him to the list.

[danieleither]

I have tried to contact the zeusbtc facility in Europe many times but no answer... Anyone with direct contact with them?

I am even thinking of becoming a repair centre in Euripe tbh... I know many people looking to fixe their miners

I sent a payment of approx $800 to ZeusBTC almost a month ago for parts, with quoted ship time of 3-6 days and still not received the goods, so may be a scam - not looking good :\