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Author Topic: Rollbit.com | Crypto's Most Rewarding Casino 👑  (Read 62350 times)
stifmaster
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June 27, 2023, 03:41:14 PM
 #4981

Any admins of Rollbit here ?
Can't withdrawal money , getting message "Functionality is temporarily restricted for this account"
Supports ignores me .

KYC is approved

Hey there, sorry to hear about your issue!

Could you please follow up with your display name? You can PM me it if you'd rather not put it here.

Thanks,
Razer

Thanks for the notification holydarkness!

Sent you a PM , thanks for help
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Rollbit Razer
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June 27, 2023, 03:53:13 PM
 #4982

Sent you a PM , thanks for help

Confirmed! Can see that the ticket was pending our support team.

The issue should be resolved now, can you confirm? Smiley

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June 27, 2023, 04:44:48 PM
 #4983


Well not really, if you actually look at the number of RLB burnt compared to the supply before it was burnt then you will notice that its literally 2.2% of the whole supply so thats not really much. Im not sure how many times will Rollbit burn the RLB in a year period but it should be around 4 times a year so yeah thats not really that significant but yeah its something to start with
With the latest RLB burn quoted in my above post they have burned approximately 1,775,386,728.56 RLB which is good amount and the initial supply was of 5 Billion so the regular supply deduction is making it slightly worth each time and extra profits to the holders.I am not saying it will boost up with pace but slowly with each burn process it gives boost to prices for future growth.

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worle1bm
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June 28, 2023, 06:15:26 AM
 #4984


Confirmed! Can see that the ticket was pending our support team.

The issue should be resolved now, can you confirm? Smiley
Yeah I also expect him to make a confirmation that his withdrawal has been approved otherwise people would be arguing about another issue when the team has done it's part so there is clarity on the matter to all in this thread that team responds to genuine issues solving them ASAP.

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June 28, 2023, 07:57:41 AM
 #4985


Well not really, if you actually look at the number of RLB burnt compared to the supply before it was burnt then you will notice that its literally 2.2% of the whole supply so thats not really much. Im not sure how many times will Rollbit burn the RLB in a year period but it should be around 4 times a year so yeah thats not really that significant but yeah its something to start with
With the latest RLB burn quoted in my above post they have burned approximately 1,775,386,728.56 RLB which is good amount and the initial supply was of 5 Billion so the regular supply deduction is making it slightly worth each time and extra profits to the holders.I am not saying it will boost up with pace but slowly with each burn process it gives boost to prices for future growth.

Those burning process could gather interest knowing that many could think that there will be great things gonna happen since they are actively burning RLB. If that happens that supply became more lesser than its usual supply so maybe we can expect that the price will rise especially if market condition became bullish. This token has so many room for growth so not surprising if RLB will be one of choices of traders to have.

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goodboyshams
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June 28, 2023, 07:58:48 AM
 #4986

Hello

I have a HUGE PROBLEM with Rollbit and I hope someone can help me here.

I made 11 pre-game bets for a total of $10,200 risk at 2.0 and 2.1 odds. This was on the team ThunderTalk Gaming +1.5 vs Team WE in League of Legends LPL. These were all taken before the match started.

After the bets won, they were all cancelled by Rollbit and I did not receive my winnings. They did not pay me my $10k+ winnings.

The support said the odds were wrong and odds provider voided the bets.

This is a lie because I also took the same team match on Pinnacle for 2.03 and 2.12 and one other site for 2.05. So it is clear the odds were correct. I forwarded them screen shots and it is easy to see other books have similar lines.

I am already down over $20k on Rollbit so I have given them good action including casino.

This actions by Rollbit trying to scam me out of $10k+ is unprofessional and should be illegal.

I hope someone in forums can help me solve this issue because support has not helped me.

I will attach photos in next post if I can.

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June 28, 2023, 08:04:54 AM
 #4987

Hello

I have a HUGE PROBLEM with Rollbit and I hope someone can help me here.

I made 11 pre-game bets for a total of $10,200 risk at 2.0 and 2.1 odds. This was on the team ThunderTalk Gaming +1.5 vs Team WE in League of Legends LPL. These were all taken before the match started.

After the bets won, they were all cancelled by Rollbit and I did not receive my winnings. They did not pay me my $10k+ winnings.

The support said the odds were wrong and odds provider voided the bets.

This is a lie because I also took the same team match on Pinnacle for 2.03 and 2.12 and one other site for 2.05. So it is clear the odds were correct. I forwarded them screen shots and it is easy to see other books have similar lines.

I am already down over $20k on Rollbit so I have given them good action including casino.

This actions by Rollbit trying to scam me out of $10k+ is unprofessional and should be illegal.

I hope someone in forums can help me solve this issue because support has not helped me.

I will attach photos in next post if I can.



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Wiwo
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June 28, 2023, 10:05:48 PM
 #4988


Confirmed! Can see that the ticket was pending our support team.

The issue should be resolved now, can you confirm? Smiley
Yeah I also expect him to make a confirmation that his withdrawal has been approved otherwise people would be arguing about another issue when the team has done it's part so there is clarity on the matter to all in this thread that team responds to genuine issues solving them ASAP.
This is what everyone here is expecting from the players who made the complain earlier and his confirmation of resolved withdrawal will go a long way to show how active and problem resolving the team have become, against the previous public perception about rollbits of having several unresolved issues.

But to this point, this casino have mentained their public image and visibilities here in the forum and that shows their level of resistance to attacks and ability to resolve issues where their are at fault.
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June 28, 2023, 10:25:09 PM
 #4989

~~~snippped~~~

You should also consider sending him a PM to notify him about your post here, but for now all I can do is to mention his username jsut incase he has the notification bot active "Rollbit Razer" he was active few hours/minutes ago so it won't take long before he sees your post anymore.

Don't forget to still shoot him your PM, I'm sure you'll get your issue resolved in no time.

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stomachgrowls
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June 28, 2023, 10:33:15 PM
 #4990


Confirmed! Can see that the ticket was pending our support team.

The issue should be resolved now, can you confirm? Smiley
Yeah I also expect him to make a confirmation that his withdrawal has been approved otherwise people would be arguing about another issue when the team has done it's part so there is clarity on the matter to all in this thread that team responds to genuine issues solving them ASAP.
This is what everyone here is expecting from the players who made the complain earlier and his confirmation of resolved withdrawal will go a long way to show how active and problem resolving the team have become, against the previous public perception about rollbits of having several unresolved issues.

But to this point, this casino have mentained their public image and visibilities here in the forum and that shows their level of resistance to attacks and ability to resolve issues where their are at fault.
This should be done because we know that there's no such thing about being perfect when it comes on handling issues on which there might be those issues which might able to be ignored or having that able to past their awareness.Good thing that they are really that active into this forum and would be making out some checks if there are users who are really that those unresolved issues. This is why it would really be always ideal that
if in case you are experiencing issues or problems then the best thing to do is to post up on community and contact them via with those provided contact emails or support or whatsoever.
It would really be just that a common approach to be done.

Rollbit is known to be one of the reputable and known sites in the market on which they cant really just let it to be tarnished out their reputation that they have built up for years.  Smiley

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goodboyshams
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June 29, 2023, 12:28:33 AM
 #4991

~~~snippped~~~

You should also consider sending him a PM to notify him about your post here, but for now all I can do is to mention his username jsut incase he has the notification bot active "Rollbit Razer" he was active few hours/minutes ago so it won't take long before he sees your post anymore.

Don't forget to still shoot him your PM, I'm sure you'll get your issue resolved in no time.

i tried to PM but it didnt work because his inbox doesnt accept DM from new people
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June 29, 2023, 01:37:12 AM
 #4992

i tried to PM but it didnt work because his inbox doesnt accept DM from new people
It is normal practice as newbies send many spam PMs or scam incentivized PMs.

You can quote one post of Rollbit Razer, reply that post and Rollbit Razer will be notified about your reply when he logs in his account. The official support channel is their website, not this forum. They have only one representative on this forum but on their website, they have many staffs actively work including customer support staffs who will support you quickly.

R


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worle1bm
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June 29, 2023, 06:35:28 AM
 #4993

Bets
I would request to post BBcode links in your post so that if some member try to quote your post the images are visible instead of clicking on the links and redirecting to the site to view them as it helps members to have visibility about your proofs and they can see odds under forum only.Speaking of your issue just give it time to see if they have any explanation for it if they come online again and see this another accusation.Hope this is resolved as well.

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holydarkness
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June 29, 2023, 07:52:15 AM
 #4994

i tried to PM but it didnt work because his inbox doesnt accept DM from new people
It is normal practice as newbies send many spam PMs or scam incentivized PMs.

[...]

I'm taking one step ahead, PMing Razer right now not notify him. He's quite fast in responding some situation on the previous ones.

goodboyshams, please wait a little, Razer will take a look into your case once he's online and saw my PM

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Fivestar4everMVP
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June 29, 2023, 08:07:01 AM
 #4995

If your story is true, then it's really uncalled for, And I agree with you that it is really unprofessional of rollbit to act in such manner, from the kind of reputation they've built in the gambling community, one would assume they should be way above such petty things as trying to scam users off their winnings, but then, let's not conclude yet and allow them to respond to the matter, might probably be a glitch in their system or something similar, what ever be the reason, I hope it's resolved amicably without any party feeling cheated on.

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FatFork
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June 29, 2023, 12:25:09 PM
 #4996

<cut>

I'm simply pointing out what is outlined in their Sports Betting Policy:

3.3. Sportsbook platform reserves the right to refuse, restrict, cancel or limit any bet.

While it may not seem fair, but you can't claim it's illegal, nor can it be considered a scam. Anyone who joins the platform and chooses to place bets must agree to their terms of use.

Regarding their explanation that the odds provider voided the bets, you can't really know if that's true or not. Different gambling platforms often work with different odds providers. So just because you placed the same bet on another platform doesn't necessarily mean their claim about the odds provider voiding the bets is false.

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Wiwo
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June 29, 2023, 09:23:01 PM
 #4997


If your story is true, then it's really uncalled for, And I agree with you that it is really unprofessional of rollbit to act in such manner, from the kind of reputation they've built in the gambling community, one would assume they should be way above such petty things as trying to scam users off their winnings, but then, let's not conclude yet and allow them to respond to the matter, might probably be a glitch in their system or something similar, what ever be the reason, I hope it's resolved amicably without any party feeling cheated on.
Well, we have heard so many similar cases against this casino and all have to do with the interpretation of their terms and conditions not sure if it is because Rollbits have complicated terms of service or the players are simply misinterpreting it.

But for the sake of clarity, the team should have made a public explanation as to some complicated and misinterpreted terms in their service to avoid all these constant accusations.
MegaAkker
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June 29, 2023, 10:27:15 PM
 #4998

Rollbit confiscated my balance of $410 out of the blue yesterday.

See here: https://bitcointalk.org/index.php?topic=5458053.msg62480562#msg62480562

Be careful with Rollbit, they can and will confiscate any amount you have on your balance. They can call everything simply "sportsbook abuse" and will not go into further details.
I strongly advice to not bet in the future with Rollbit and choose other sportsbooks instead!
goodboyshams
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June 29, 2023, 10:41:52 PM
 #4999

If your story is true, then it's really uncalled for, And I agree with you that it is really unprofessional of rollbit to act in such manner, from the kind of reputation they've built in the gambling community, one would assume they should be way above such petty things as trying to scam users off their winnings, but then, let's not conclude yet and allow them to respond to the matter, might probably be a glitch in their system or something similar, what ever be the reason, I hope it's resolved amicably without any party feeling cheated on.

Yes i have deposited large sums because of the "good reputation" of this book. I hope @rollbit razer can answer here or DM me as I have not heard anything yet.

I am not sure how I can be lying here. I posted the screenshots of the bets. they were taken before the game started and over a 30 minute span. I also showed Pinnacle lines which are the same lines, also taken before the game (pinnacle doesn't have such high live limits).

What defense can Rollbit have here?

This is not a small amount of money and should be taken seriously by the community. If I can be affected, so can anyone else. They should be held responsible and handled with more urgency.
goodboyshams
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June 29, 2023, 10:57:20 PM
 #5000

<cut>

I'm simply pointing out what is outlined in their Sports Betting Policy:

3.3. Sportsbook platform reserves the right to refuse, restrict, cancel or limit any bet.

While it may not seem fair, but you can't claim it's illegal, nor can it be considered a scam. Anyone who joins the platform and chooses to place bets must agree to their terms of use.

Regarding their explanation that the odds provider voided the bets, you can't really know if that's true or not. Different gambling platforms often work with different odds providers. So just because you placed the same bet on another platform doesn't necessarily mean their claim about the odds provider voiding the bets is false.


You cannot void the bets after the winner is determined. If you want to void the bets, it needs to be done instantly. These were done after the game was finished.

You can void the bets if the line was an error. This was not an error line.

I asked for an explanation and was not given one. I asked for the correct line and was ignored.

Just because this terms is in their policy does not mean they can use it to abuse it against customers in their favor.

I do not want to be fighting for collecting winnings on my bet. This is ridiculous that i have to come here and defend my case. I wish i can just get paid on my winning bets because I know if it lost, i would be down $10,000.
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