LTC CASINO Resolved.

[JollyGood]

This puts a new spin on matters, thank you for the links.

It was interesting reading communication between Volt Ent. (Wazdan) and LTC Casino because even though it goes on for several exchanges, I cannot recall reading them before. I probably did but cannot recall therefore the claims and counter claims did not look good for both Volt Ent and LTC Casino but as it stands it would be difficult for average members who read this thread to play at LTC Casino.

Having said that the fact they are allowing the OP to withdraw 1496 LTC demonstrates they have not broken their word but it might not be enough for them to save their reputation as caution would probably keep players away.

If I recall correctly, the 90 days was part of their terms and conditions to which the OP signed up to. Those 90 days allowed the game providers to check if cheating had taken place therefore that should not be held against the casino.

Yeah, it was a part of their terms. But they were lying about the investigation here. They were ignoring the questions of the forum members. OP made this accusation on 13th March. Wazdan slots provider representative has given their statement in the forum on 16th April (See here). They mentioned that LTC casino representative was giving false information about the investigation.

First of all, I would like to tell you that EVERYTHING that is stated here by LTC Casino about our communication and our response to them is not true, or at least not a full truth. This is absolutely unacceptable.

Everything was clear here at the moment. But LTC casino team still took 45+ more days to take their final decision. Which was irrelevant. Moreover, ltccasino team hadn't provided any single evidence to anyone here. It was an unnecessary 90-day investigation.

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[TwitchySeal]

I've been holding off commenting because I didn't want to make things any more difficult for op than they need to be.  

It's nice and all that ltccasino ended up paying OP, but that doesn't change the way they handled this situation or previous issues on the forum.  OP went through hell, don't forget their first final decision was not to pay.

They asked Wazden (the provider) to investigate almost 6 months ago.  Wazden found no cheating.  Instead of paying OP, they attacked Wazden and dragged it on for another 5 months. Wazden presented a very compelling defense, ltccasino presented obvious bullshit.

They claimed Softswiss investigated and "unequivocally classifies this win as a fraud."  Didn't provide any evidence.  Doesn't even make sense as they brought this up while changing final decision from not paying to paying because they "failed to provide strict evidence of fraud.".  I think it's safe to assume Softswiss' response came from their imagination.

Not to mention they were already acting super shady before this thread was started.  (check their post history, I don't feel like getting into it right now).

I will be updating my current feedback and flag support to reflect the situation, and adding a new negative tag to warn other players about the way this casino operates.

[Pmalek]

They claimed Softswiss investigated and "unequivocally classifies this win as a fraud."  Didn't provide any evidence.  Doesn't even make sense as they brought this up while changing final decision from not paying to paying because they "failed to provide strict evidence of fraud.".  I think it's safe to assume Softswiss' response came from their imagination.

Not to mention how quickly Softswiss concluded that the win was fraudulent. LTC Casino took months to "investigate" the player's activity, but SoftSwiss' alleged involvement was first mentioned in May and June. I even wanted to get in touch with SoftSwiss myself just to see if they were ever approached by LTC Casino and asked to investigate this particular case. But since they already started paying the player, I didn't want to complicate things any further and throw more dirt at them. And maybe SoftSwiss isn't allowed to disclose such information anyways.   

[LTC Casino]

I was surprised to find that the OP hasn't updated this thread in a while.

I want to let the community know that the player withdrew his winnings according to the limits without any delays and it is more than a month since the last funds were withdrawn.

As we have repeatedly stated, the casino has acted in strict accordance with the rules and according to the principles of honesty and openness. We are happy to be able to put the final touches on this story.

[LoyceV]

As we have repeatedly stated, the casino has acted in strict accordance with the rules and according to the principles of honesty and openness.

You're a funny guy

In case you think making the last post is going to make people believe you: This case wasn't handled strictly by your own terms. I've seen more than enough reasons to never trust you. There's no honesty and no openness.

[LTC Casino]

As we have repeatedly stated, the casino has acted in strict accordance with the rules and according to the principles of honesty and openness.

You're a funny guy

In case you think making the last post is going to make people believe you: This case wasn't handled strictly by your own terms. I've seen more than enough reasons to never trust you. There's no honesty and no openness.

What do you mean? Player won, his payout was terminated for investigation according to our rules. After the investigation account was unfrozen and money were withdrawn according to our limits.

[Bitcoin_Arena]

What do you mean? Player won, his payout was terminated for investigation according to our rules. After the investigation account was unfrozen and money were withdrawn according to our limits.

Yeah but for how long did the player have to make noise about it before his case git attention?
Maybe it's payback time from his side too

I want to let the community know that the player withdrew his winnings according to the limits without any delays and it is more than a month since the last funds were withdrawn.

I guess you now know how painful and inconvenient it feels for someone having to wait for months to get back their money that has been illegally "detained"

[TwitchySeal]

As we have repeatedly stated, the casino has acted in strict accordance with the rules and according to the principles of honesty and openness.

You're a funny guy

In case you think making the last post is going to make people believe you: This case wasn't handled strictly by your own terms. I've seen more than enough reasons to never trust you. There's no honesty and no openness.

What do you mean? Player won, his payout was terminated for investigation according to our rules. After the investigation account was unfrozen and money were withdrawn according to our limits.

You really think we're just going to forget all the crap you pulled?  For example, and there are many, claiming soft swiss found "unequivocal proof" that ops win was fraudulent. How dumb do you think we are?

[PaperWallet]

As we have repeatedly stated, the casino has acted in strict accordance with the rules and according to the principles of honesty and openness.

You're a funny guy

In case you think making the last post is going to make people believe you: This case wasn't handled strictly by your own terms. I've seen more than enough reasons to never trust you. There's no honesty and no openness.

What do you mean? Player won, his payout was terminated for investigation according to our rules. After the investigation account was unfrozen and money were withdrawn according to our limits.

Just don't engage in any conversation with these, it would be the lowest you could go. They're just baiting you into starting a (useless) signature campaign, where you'll start competing with other casinos for paying them to get your logo on their avatar. These are some of the lowest humans you could ever interact with.

Check out this as an example: https://bitcointalk.org/index.php?topic=5368279.0
Here, they justify another casino stealing 108,132 euros of my funds, because this one is engaging in signature campaigns here and thus the prices would be pushed up due to competition (something like 70 dollars per week )

In another case where ALL of the players got outright scammed, these same "people" said it was fine because the one who scammed was one of them, and he still could be trusted: https://bitcointalk.org/index.php?topic=5407043.0

Compared to this case, where player got all of his funds, yet he's never trusting you again lol

[LTC Casino]

I guess you now know how painful and inconvenient it feels for someone having to wait for months to get back their money that has been illegally "detained"

I guess you are missunderstanding the situation a little bit. We delayed the payment for exactly three months, which is in line with our rules. The player, by agreeing to play, accepts these rules. We did not go beyond the rules, as soon as the time was up and investigation did not proof any fraud, we started making payments.

[LTC Casino]

You really think we're just going to forget all the crap you pulled?  For example, and there are many, claiming soft swiss found "unequivocal proof" that ops win was fraudulent. How dumb do you think we are?

That was the position of SoftSwiss. We have paid out much larger winnings many times. But this particular winnings, combined with some accompanying factors, are if not beyond, then very close to the limits of theoretical probability. Nevertheless, since the provider refused to provide us with detailed information on this case, we (as an honest casino) had no choice but to take full responsibility and pay the player his winnings. We acted within the rules and time limits.

[Pmalek]

I got PMed by LTC Casino to remove my support for the flag. Seeing the recent posts by TwitchySeal and LoyceV, I assume I wasn't the only one.
Bambolina hasn't made an update informing the community they received everything that was owed to them, and I sure as hell won't trust LTC Casino's words due to the long history of lying about performing various investigations in this thread.

Let's wait for OP to confirm it personally. Maybe he will do it after 3 months, who knows.
Flag or no flag, LTC Casino is and remains an untrustworthy casino that should be avoided.   

[LoyceV]

I got PMed by LTC Casino to remove my support for the flag. Seeing the recent posts by TwitchySeal and LoyceV, I assume I wasn't the only one.

I got a PM too, but only after I posted here again. In his PM he claims I Support the red Flag against him, which is a(nother) lie. I discussed my stance on both Flags 2 months ago and encourage anyone to Support the (yellow) type 1 Newbie warning Flag.

[Pmalek]

I got a PM too, but only after I posted here again. In his PM he claims I Support the red Flag against him, which is a(nother) lie. I discussed my stance on both Flags 2 months ago and encourage anyone to Support the (yellow) type 1 Newbie warning Flag.

I remember. It was only after your post that I checked to see which flag I supported. At that time, my support was for the red flag. But bambolina posted and wanted to have the flag removed because the casino started paying their winnings. Since OP was satisfied and forgave LTC Casino, it made no sense to support the red flag anymore. But the newbie flag that serves as a general warning is still valid in my opinion. 

[LTC Casino]

I got PMed by LTC Casino to remove my support for the flag. Seeing the recent posts by TwitchySeal and LoyceV, I assume I wasn't the only one.
Bambolina hasn't made an update informing the community they received everything that was owed to them, and I sure as hell won't trust LTC Casino's words due to the long history of lying about performing various investigations in this thread.

Let's wait for OP to confirm it personally. Maybe he will do it after 3 months, who knows.
Flag or no flag, LTC Casino is and remains an untrustworthy casino that should be avoided.   

I will not enter into an argument; thinking readers can see which of us is lying.

I will repeat some points:

1. We acted strictly in accordance with the rules, both in terms of the length of the investigation and the payout limits.

2. We did believe the player was cheating, an investigation on our part pointed that out.

3. The provider refused to give us the information requested. All the provider did was inform us that everything was fair. In doing so, they refused to provide us with some logs and did not answer specific questions. We saw the provider's actions as an evasion of responsibility.

4. Not getting any results from the provider, except for the waving, we took responsibility and paid our winnings. All in strict accordance with the rules.

5. Considering the above, we acknowledge the winnings to be fair and apologize to the player for the inconvenience.

Again, we have acted STRICTLY according to the rules. By starting to play in the casino, the player agrees to the rules, and we have not violated the rules. There was a delay during the investigation (3 months) and then the player was paid under the limits. Those who talk about a delay of half a year are just lying.

[LoyceV]

I will repeat some points:
1. We acted strictly in accordance with the rules, both in terms of the length of the investigation and the payout limits.

Stop lying:

It has been now 3 months and they haven't got the 3 months t&c excuse anymore

[Pmalek]

I will not enter into an argument; thinking readers can see which of us is lying.

That would be you. Don't forget that when this story came out, I didn't trust bambolina, and I though he/she was lying. Do you remember that? Your explanations in the beginning made sense, bambolina's didn't. But as time passed, you packed a lie on top of another lie, on top of another lie, and so on.

2. We did believe the player was cheating, an investigation on our part pointed that out.

You mean the investigation you promised to make public once it's completed but you never did? That's just one of your lies. 

3. The provider refused to give us the information requested.

You refused to provide the community with the information you promised you would.

All the provider did was inform us that everything was fair.

All you did was inform us that OPs winnings were illegitimate based on your own reports and a never seen report by SoftSwiss.   

In doing so, they refused to provide us with some logs and did not answer specific questions.

By not making the data public, you refused to do the same thing and refused any attempts by trusted people to look at the data.

We saw the provider's actions as an evasion of responsibility.

We see your actions in the same way.

5. Considering the above, we acknowledge the winnings to be fair and apologize to the player for the inconvenience.

That's not what you said in the past. You said that your own investigation and the one conducted by SoftSwiss proves the winnings and the player are fraudulent.   

[LTC Casino]

I will repeat some points:
1. We acted strictly in accordance with the rules, both in terms of the length of the investigation and the payout limits.

Stop lying:

It has been now 3 months and they haven't got the 3 months t&c excuse anymore

It was before 3 months passed. We started payouts right after 3 months passed, may be just few days after, not more.

[Jawhead999]

I got PMed by @LTC Casino he ask to remove the red flag and change my feedback wording toward his account.

I didn't even support the flag and not giving red trust to him, not sure what he mean here. For change the wording of my feedback, I would wait until the @OP came back and confirm if he already got all of his winnings.

It just funny how the representative force anyone to revise the feedback when it's only a month while the @OP already wait for many months.

This casino promise to paid full to the gambler and already start paying, I strongly advice to read the whole accusation before try to play in this casino

[Mahdirakib]

I got PMed by @LTC Casino he ask to remove the red flag and change my feedback wording toward his account.

Seems like LTC Casino representative isn't aware of the trust flag system. I think he has sent the same message to those forum members who has supported the flag or left negative/neutral feedback on his account.

It just funny how the representative force anyone to revise the feedback when it's only a month while the @OP already wait for many months.

LTC Casino had taken 3 months to complete their so called investigation. Then they took more than 4 months to pay the full amount of OP. Now they want to clean their reputation just in a blink. I had left a negative feedback to LTC Casino representative account in the April month. I will change it to neutral when the OP will confirm that he has received the full withdrawal amount. I will remove my support from the type 3 flag, but I will keep it on the type 1 flag.

LTC Casino team had created a lot of drama when they was doing the 3 months investigation. Gamblers should avoid such casinos.