How can a new sportsbook gain trust?

[michellee]

Trust cannot be built in a short time because it depends on how users can get comfortable playing gambling and how the casino can provide the best for its users. As long as the casino can provide it to its users, then the trust will come on its own without the casino asking for it because the user feels the benefits of the casino from what the casino has to offer to the user. This requires hard work from the casinos to prove that they really care about their users and will never disappoint users in using the services provided by the casino.

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[Peanutswar]

Tons of people really like to play with the gambling sportsbook in different ways of course support their teams, make entertainment and etc. If you want to run a sportsbook gambling it is ideal to make a lot of bonuses and rewards like bonus boost for every one to two days and make a deposit bonus every day to gain ticket or gain a reward by that many people see this is one of the best because it possible use to get more earning at the same time by that the reputation will get to the quality of services you will give to the users.

[Bttzed03]

~ In my experience having licensing and kyc does not necessarily mean that you are a good honest sportsbook.

You can start with the simple/basic things. A good system for deposit and withdrawal should be in place. Every gambler wants a fast acceptance of deposits and approval of payment requests. Your experience should also tell you that having a fair terms & conditions and implementing them properly helps build a good reputation.

[rodskee]

Trust cannot be built in a short time because it depends on how users can get comfortable playing gambling and how the casino can provide the best for its users.

Yeah , they need to prove overtime and not just for short period , and also why ask here when it is given that trust must gain through their way of satisfying the players.

As long as the casino can provide it to its users, then the trust will come on its own without the casino asking for it because the user feels the benefits of the casino from what the casino has to offer to the user.

But maybe OP will learn from all of our advises here , and also they are needing time to stay in business and spend good amount of money for best result .

This requires hard work from the casinos to prove that they really care about their users and will never disappoint users in using the services provided by the casino.

actually they need to have good publisher , and a Manager to provide worth a trust events and adds here in forum.

[aioc]

I'll go on your strong point and that is based on your experience in every project or casino I get in if there is available information I'll check who is or who are the team behind it, with your ten years experienced even if it cover only the betting and odds side you can post your resume on your about us page and tell them why you create your own sportsbook.

Gamblers easily trust casinos, sportsbooks, or even investing projects who are transparent and with detailed information on why they launched their project, of course, functionality is one thing that will carry your trustworthiness.

[BitcoinAccepted]

Honestly only time could tell, even in your first months to three months  you are doing well there are some casinos and gambling sites that shows their true motive after a year or so and problems and accusations will naturally come and if you eager to solve it or explain what happened exactly then there is nothing to worry about gaining trust it will naturally come to your gambling site.

[paxmao]

The process of gaining trust is quite complex. It requires hard work and plenty of time and there is little you can do about that. However, here are some ideas:
- Start with a community. You can build a community of interested people by sending newsletters, creating a youtube channel or delivering a podcast for people interested. They will feel they know you.
- You can also join organisations of customer assurance and quality.
- You can use a jurisdiction that has a clear law and is trustable.

[bitbollo]

you build trust with time and with the demonstration of being a person/service who can deserve it.
It is not something you can buy, and indeed some actions that can try to increase your reputation only make you appear as someone who is not worthy of trust! (see buy positive feedback / paid reviews).
I don't think offering promotions will increase your reputation, but respecting commitments can do!

a sportsbook must ALWAYS guarantee timely payments, clear regulations, site functionality and odds functionality of course a valid customer support.

And that means, gaining trust from bettors would take time. But if you want to attract the interest of the gambling community at your launch, you can hire a reputable campaign manager in this forum. But remember, the hard work is still on you. They will just help in the promotion but you should also take care of your players, all withdrawals taken care of, no existing issues, competitive odds and so on.

why a site that spends a lot on promotion should be more trusted than one that doesn't?
in the past there have been casinos or other gambling services that despite having highly respected signature campaigns and marketing campaigns, including successful campaign managers ... in the end they scammed everyone involved (even people working with them!!!). I avoid naming names but it really happened several times ...

[AicecreaME]

I guess people will say to use kyc or licenses but I’d like to hold off on these. In my experience having licensing and kyc does not necessarily mean that you are a good honest sportsbook. Be interesting to hear thoughts on this as it may sound suspicious?

So I’m looking for thoughts on how to gain trust and reputation, because I know I would have doubts depositing money into a brand new sportsbook that’s just appeared out of thin air.

You do have point, but having a license does give a huge assurance to players that you wouldn't waste your license for scamming people on certain amount of money that's smaller compare to the amount of money you spend getting a license or the profits you could earn in the long run. So yeah, I suggest getting a license and be a legitimate sportsbook is a must.

You also need to give bonuses to your loyal players, to maintain your reputation, you should continue your legitimate services and other incentives that your sportsbook will provide. It's not about getting profits always, you also have to give rewards as your way of thanking your players.

[dothebeats]

Reasonable AND realistic odds are where the trust usually lies at. Most new sportsbook offer higher odds than most established bookies, and sure enough gamblers would pick this platform over any other platform out there, but the thing is, how far can they maintain said odds if their established competitors offer less?

Also, the time of grading wins and withdrawals would be a factor. If these two are fast and are on par with big platforms on the industry, people will surely put their trust on the platform as they see that things are processed fast enough with no delays and no excuses from the new platform.

Lastly, license provider and the team running the show. If you have the operator publicly known, doubts about the legitimacy of the platform is lessened since they know they can run after the said dude if things go sketchy on the said platform.

[safari88]

-snip-

You have pointed out every possible area that an ideal sports book must look into, focus on providing for quality service, and must be kept improving. All of the mentioned factors really does affect how one can view if the sports book is really trustworthy or not. More than that, it can be a determining factor for a site to be chosen over the others, therefore serving as their edge in the market.

[Taskford]

I guess people will say to use kyc or licenses but I’d like to hold off on these. In my experience having licensing and kyc does not necessarily mean that you are a good honest sportsbook. Be interesting to hear thoughts on this as it may sound suspicious?

So I’m looking for thoughts on how to gain trust and reputation, because I know I would have doubts depositing money into a brand new sportsbook that’s just appeared out of thin air.

You do have point, but having a license does give a huge assurance to players that you wouldn't waste your license for scamming people on certain amount of money that's smaller compare to the amount of money you spend getting a license or the profits you could earn in the long run. So yeah, I suggest getting a license and be a legitimate sportsbook is a must.

License is somehow a design to their site and it doesn't give any validity that the casino will not scam their costumers, so for this especially on online trust is really important that's why other reputable casino is one of the best choice and they earn that reputation because they always makes their costumer be satisfied on their performance as well with the marketing promotions they do.

[fiulpro]

There are few things that might be really essential:
1. License
2. Good customer care
3. Good reviews
4. Good advertising
5. Good deals
6. Make sure you have good reviews on sites like Trust pilot and if not you can always make amends
7. Having a systematic area for your customers with KYC/ without KYC depending where you are situated
8. Well known on forum
9. You can hand out some discounts in the beginning so that people are able to test it out and give their personal +/-
10. I think connection is very important with the users, like if someone mails you have to make sure to answer and discuss.
11. Give it time. !

[Peanutswar]

Tons of people really like to play with the gambling sportsbook in different ways of course support their teams, make entertainment and etc. If you want to run a sportsbook gambling it is ideal to make a lot of bonuses and rewards like bonus boost for every one to two days and make a deposit bonus every day to gain ticket or gain a reward by that many people see this is one of the best because it possible use to get more earning at the same time by that the reputation will get to the quality of services you will give to the users.

Yeah, Odds boost is the best promotion so far for sportsbook. Duelbits and Sportsbet are the 2 casino that consistently giving this promo regularly to there players that's why they have huge number of regular players on there casino. Insurance bet is the other thing I like on sports promotion because it will give lifeline to the players to protect there bets incase the result is not in favor while the game meet the minimum requirement to trigger the insurance promotion.

This is the bad thing that i didn't realize lately exploring different sportsbook which is offering this kind of bonuses that's why now i play with the Sportsbet too because I'm a fan with the e-sports game and they have replenished boost every 24 hrs and this is a good deal for me and also they are already reputable and tested with other members so i stay with it.

[mrongoz_imut]

Trust cannot be built in a short time because it depends on how users can get comfortable playing gambling and how the casino can provide the best for its users. As long as the casino can provide it to its users, then the trust will come on its own without the casino asking for it because the user feels the benefits of the casino from what the casino has to offer to the user. This requires hard work from the casinos to prove that they really care about their users and will never disappoint users in using the services provided by the casino.

Some casino need long time getting trust and good reputation from user, not easy for bulding trust from member because several casino platform difficult when user get trouble withdrawing and can't process faster. Several casino not give good service for user when giving complaint amd get reapond will fix soon and waiting awhile. I think this not good respond and difficult get good feedback from user at the next time willany user left this kinds of casino gambling.

[FatFork]

you build trust with time and with the demonstration of being a person/service who can deserve it.
It is not something you can buy, and indeed some actions that can try to increase your reputation only make you appear as someone who is not worthy of trust! (see buy positive feedback / paid reviews).
I don't think offering promotions will increase your reputation, but respecting commitments can do!

a sportsbook must ALWAYS guarantee timely payments, clear regulations, site functionality and odds functionality of course a valid customer support.

And that means, gaining trust from bettors would take time. But if you want to attract the interest of the gambling community at your launch, you can hire a reputable campaign manager in this forum. But remember, the hard work is still on you. They will just help in the promotion but you should also take care of your players, all withdrawals taken care of, no existing issues, competitive odds and so on.

why a site that spends a lot on promotion should be more trusted than one that doesn't?
in the past there have been casinos or other gambling services that despite having highly respected signature campaigns and marketing campaigns, including successful campaign managers ... in the end they scammed everyone involved (even people working with them!!!). I avoid naming names but it really happened several times ...

Although what you say is true, a site that spends a lot on promotion shouldn't be more trusted than the one that doesn't. But, carefuly planned and targeted promotion will bring customers, and with more customers will come reputation (good or bad). It's just a natural course of events. You can't have a reputation without customers, and you'll have a hard time gaining customers without a good promotion.

[stomachgrowls]

you build trust with time and with the demonstration of being a person/service who can deserve it.
It is not something you can buy, and indeed some actions that can try to increase your reputation only make you appear as someone who is not worthy of trust! (see buy positive feedback / paid reviews).
I don't think offering promotions will increase your reputation, but respecting commitments can do!

a sportsbook must ALWAYS guarantee timely payments, clear regulations, site functionality and odds functionality of course a valid customer support.

And that means, gaining trust from bettors would take time. But if you want to attract the interest of the gambling community at your launch, you can hire a reputable campaign manager in this forum. But remember, the hard work is still on you. They will just help in the promotion but you should also take care of your players, all withdrawals taken care of, no existing issues, competitive odds and so on.

why a site that spends a lot on promotion should be more trusted than one that doesn't?
in the past there have been casinos or other gambling services that despite having highly respected signature campaigns and marketing campaigns, including successful campaign managers ... in the end they scammed everyone involved (even people working with them!!!). I avoid naming names but it really happened several times ...

Although what you say is true, a site that spends a lot on promotion shouldn't be more trusted than the one that doesn't. But, carefuly planned and targeted promotion will bring customers, and with more customers will come reputation (good or bad). It's just a natural course of events. You can't have a reputation without customers, and you'll have a hard time gaining customers without a good promotion.

Why would really be minding about promotion to be part of being trusted or not for a particular site or something because it is really just part of the business on having that marketing but its true

that being that agressive isnt really that a solid indication that it is really trusted but since its part on hooking up users or players on the site then i  dont see it is really just right on having that kind
of impression.

Getting trust is hard but once you do just simply stick into giving good experience in the community then you do have chance on getting that consideration.

[Maslate]

Getting trust is hard but once you do just simply stick into giving good experience in the community then you do have chance on getting that consideration.

It's not hard if you are working for it, and that is simply by running a good business as over time, your business will be known and that's when you are getting the trust because you earned it by the period of operating your sportsbook.

[lalabotax]

So I’m looking for thoughts on how to gain trust and reputation, because I know I would have doubts depositing money into a brand new sportsbook that’s just appeared out of thin air.

If it is a new sportsbook, it will be quite hard to gain the trust and reputation. It needs a time, commonly after running the sportsbooks for several months, more users using the platforms and also giving the best services for them, including the live supports. The most interesting thing is that the sportsbook should keep all promises and service well.

However, at first, if the sportsbook wants to gain the trust and reputation faster, they can do some promotions and cooperation with popular parties. Like here in this forum, commonly the new sportsbook that run a signature campaign will have or get more trust moreover if they use the popular and reputable Bounty Manager. However although it is so, hey must also offer their best services and never lose trust from the users.

[stomachgrowls]

Getting trust is hard but once you do just simply stick into giving good experience in the community then you do have chance on getting that consideration.

It's not hard if you are working for it, and that is simply by running a good business as over time, your business will be known and that's when you are getting the trust because you earned it by the period of operating your sportsbook.

But it would really be depending on several factors because running without any innovations or big changes or updates which simply put yourself a bit outdated compared to other competitors then you

would surely be lagging behind which would really be causing on losing soo much revenue thats why this industry does have that very fierce in terms of competition where lots of things been applied
or gimmicks into some point just for them to show or make the community look on what they are offering into.
Just stick with those common business basic principle and add up some spice and hardwork but dont anticipate nor hope about positive results.