✨ Shuffle.com | The next generation of crypto casinos | Sports, Casino + token

[o48o]

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Plus they probably only started to gamble because they wanted to be in the list of uses who will be in the airdrop. But what was the criteria for the airdrop? Were playing those casino games with a win probability of 50% or higher included? I believe playing dice games with enough volume would have been profitable.
-cut-

It was about volume people gambled, but also was rewarding slightly more people who were playing early and algorithm probably didn't give low odds dice as much weight. At least i think they have though it trough and rewarded "real" players and not only" miners".

That's obviously a mere UI glitch, or the number of tokens that "will" be burned? I'm not sure.

I had to check it for myself and burn address confirms that they are already burned. I think that pilar just keeps on growing until 29/3 and counter moves to chart pilar of next week that is 5/4. It's still confusing as hell.

[legendmina1]

shady casino after providing my kyc they want more invasive documents

You will need to provide more information for us to have an opinion on your case. Requesting for personal information and proof of funds is in line with Know Your Customer and Anti Money Laundering policies which this casinos have to follow and you signed up to when joining.

I hope your case gets settled quickly and you continue to enjoy the platform.

- Jay -

Now that the thread of accusations has been locked and hinted at not betting on the Shuffle, he has finally backed down.

Strange, I even though I myself am a shuffle user have never experienced the slightest problem until now and I always bet during the weekend with small amounts that there are no obstacles whatsoever, unless the security team suspects what they are doing so the data cannot be published directly.

I had a problem and it has been resolved after submitting my documents. I don't know what trigger it also but probably I am exception but generally if you expect all users to KYC, I don't think the casino will manage to have a lot of wager volume in my opinion

[un_rank]

I had a problem and it has been resolved after submitting my documents. I don't know what trigger it also but probably I am exception but generally if you expect all users to KYC, I don't think the casino will manage to have a lot of wager volume in my opinion

Good that your case is settled now. All users are definitely not expected to submit KYC, I am personally not a fan of KYC, but it us what you sign up for when you agree to the terms of service.

I hope you enjoy playing going forward.

- Jay -

[BABY SHOES]

Now that the thread of accusations has been locked and hinted at not betting on the Shuffle, he has finally backed down.

Strange, I even though I myself am a shuffle user have never experienced the slightest problem until now and I always bet during the weekend with small amounts that there are no obstacles whatsoever, unless the security team suspects what they are doing so the data cannot be published directly.

I had a problem and it has been resolved after submitting my documents. I don't know what trigger it also but probably I am exception but generally if you expect all users to KYC, I don't think the casino will manage to have a lot of wager volume in my opinion

Glad to hear your problem is solved, this is still a question maybe behind it all the team has evidence where you made a mistake that requires KYC to solve this problem so that it is resolved.

No, I myself did not experience that and never did any KYC at this casino, meaning I myself played without any cheating and they are free to users like that, I just suspect when there is a problem then the last solution is indeed KYC.

Yes maybe it's your frustration by saying this casino wagered won't work, but what we know is that shuffle since last year has had a huge volume in betting.

[BitcoinHunt3r]

I had a problem and it has been resolved after submitting my documents. I don't know what trigger it also but probably I am exception but generally if you expect all users to KYC, I don't think the casino will manage to have a lot of wager volume in my opinion

Good that your case is settled now. All users are definitely not expected to submit KYC, I am personally not a fan of KYC, but it us what you sign up for when you agree to the terms of service.

I hope you enjoy playing going forward.

- Jay -

KYC is required if the user has reached the withdrawal threshold and shuffle.com does not explain what the threshold amount, generally when withdrawals reach $2000 to $10000 and this is normal for every casino that has a license because this is a global rule. I already have an account here and just requested a $100 withdrawal a few days ago without any problems even though my account is without KYC it's just that withdrawals are not instant, it takes around 2-5 minutes to process, not bad.

Actually I created an account since 2023 but never played it but because I heard about the SHFL airdrop then I tried to activate it yeah I'm waiting for the airdrop for the 2nd session. Apart from that, we just found out that we can activate local currency in the game well, usually a casino like this would be on my play list and my account just reached Wood level.

[tbct_mt2]

KYC is required if the user has reached the withdrawal threshold and shuffle.com does not explain what the threshold amount, generally when withdrawals reach $2000 to $10000 and this is normal for every casino that has a license because this is a global rule.

Exchanges and casinos can have lifetime trading, withdrawal thresholds for different KYC levels.

If Shuffle use these for their platform and KYC requirements on their users, they have to write it clearly in their ToS. They can not arbitrarily pull KYC card anytime they want and it is only harmful for their reputation.

I didn't see accusation against Shuffle so assume they are good but to avoid damage on reputation, from now they can return to discuss internally with their Compliance team, lawyers and finalize their service terms on KYC, and add it to their ToS.

[komisariatku]

I had a problem and it has been resolved after submitting my documents. I don't know what trigger it also but probably I am exception but generally if you expect all users to KYC, I don't think the casino will manage to have a lot of wager volume in my opinion

Good that your case is settled now. All users are definitely not expected to submit KYC, I am personally not a fan of KYC, but it us what you sign up for when you agree to the terms of service.

I hope you enjoy playing going forward.

- Jay -

KYC is required if the user has reached the withdrawal threshold and shuffle.com does not explain what the threshold amount, generally when withdrawals reach $2000 to $10000 and this is normal for every casino that has a license because this is a global rule. I already have an account here and just requested a $100 withdrawal a few days ago without any problems even though my account is without KYC it's just that withdrawals are not instant, it takes around 2-5 minutes to process, not bad.

Actually I created an account since 2023 but never played it but because I heard about the SHFL airdrop then I tried to activate it yeah I'm waiting for the airdrop for the 2nd session. Apart from that, we just found out that we can activate local currency in the game well, usually a casino like this would be on my play list and my account just reached Wood level.

As far as I know, withdrawals on shuffle are done automatically so they are instant but of course there is a time delay for network confirmation so 2-5 minutes is a normal time. It was a very fast process

Usually casinos ask for KYC not necessarily because of certain withdrawal threshold but they also usually ask for KYC if an account has suspicious activity.

KYC is required if the user has reached the withdrawal threshold and shuffle.com does not explain what the threshold amount, generally when withdrawals reach $2000 to $10000 and this is normal for every casino that has a license because this is a global rule.

Exchanges and casinos can have lifetime trading, withdrawal thresholds for different KYC levels.

If Shuffle use these for their platform and KYC requirements on their users, they have to write it clearly in their ToS. They can not arbitrarily pull KYC card anytime they want and it is only harmful for their reputation.

I didn't see accusation against Shuffle so assume they are good but to avoid damage on reputation, from now they can return to discuss internally with their Compliance team, lawyers and finalize their service terms on KYC, and add it to their ToS.

Their ToS already talks about KYC, you can read it

[un_rank]

KYC is required if the user has reached the withdrawal threshold and shuffle.com does not explain what the threshold amount...

There is no mention of threshold amount in the ToS.

If Shuffle use these for their platform and KYC requirements on their users, they have to write it clearly in their ToS. They can not arbitrarily pull KYC card anytime they want and it is only harmful for their reputation.

It is clearly written in their Terms of Service:

4. Know-your-customer (“KYC”)

4.1. We reserve the right, at any time, to ask you for KYC documentation if we deem it necessary in order to determine your identity, location or age, or for any other purpose. We reserve the right to restrict your ability to access any or all Services or to make payments or withdrawals until your identity has been determined to our satisfaction, at our sole discretion.

4.2. We reserve the right to disclose your information to third parties as appropriate to comply with any legal process or as otherwise permitted under our privacy policy, and by using any Service, you acknowledge and consent to the possibility of such disclosure. Please refer to Shuffle's AML Policy for more information.

There are some other KYC terms in the full ToS^[1]

[1] https://shuffle.com/info/terms

- Jay -

[BitcoinHunt3r]

Exchanges and casinos can have lifetime trading, withdrawal thresholds for different KYC levels.

If Shuffle use these for their platform and KYC requirements on their users, they have to write it clearly in their ToS. They can not arbitrarily pull KYC card anytime they want and it is only harmful for their reputation.

I didn't see accusation against Shuffle so assume they are good but to avoid damage on reputation, from now they can return to discuss internally with their Compliance team, lawyers and finalize their service terms on KYC, and add it to their ToS.

In general, almost everything has been explained in T&C even when creating an account, users are required to click agree on the T&C Box and information about KYC is available on point 4.1. (4.1. We reserve the right, at any time, to ask you for KYC documentation )  although the reasons and withdrawal thresholds are not explained, this point can cover everything. If a user complains about this it would be better for him to mention the withdrawal amount so that we know about the threshold.

Apart from that I think casinos that use licenses probably use almost the same T&C so this kind of thing is nothing new, I suspect his last withdrawal around $2000 or more usually it requires KYC and most casinos on this forum also apply the same rules. As you said, if it is necessary, the compliance team should add details about the withdrawal threshold.

[panjul07]

Exchanges and casinos can have lifetime trading, withdrawal thresholds for different KYC levels.

If Shuffle use these for their platform and KYC requirements on their users, they have to write it clearly in their ToS. They can not arbitrarily pull KYC card anytime they want and it is only harmful for their reputation.

I didn't see accusation against Shuffle so assume they are good but to avoid damage on reputation, from now they can return to discuss internally with their Compliance team, lawyers and finalize their service terms on KYC, and add it to their ToS.

In general, almost everything has been explained in T&C even when creating an account, users are required to click agree on the T&C Box and information about KYC is available on point 4.1. (4.1. We reserve the right, at any time, to ask you for KYC documentation )  although the reasons and withdrawal thresholds are not explained, this point can cover everything. If a user complains about this it would be better for him to mention the withdrawal amount so that we know about the threshold.

Apart from that I think casinos that use licenses probably use almost the same T&C so this kind of thing is nothing new, I suspect his last withdrawal around $2000 or more usually it requires KYC and most casinos on this forum also apply the same rules. As you said, if it is necessary, the compliance team should add details about the withdrawal threshold.

That is the standard KYC terms, I believe 90% or even more casinos has the same terms related to KYC where the casinos reserve the right to ask KYC anytime.
I dont get why he can say that such term can be harmful for the reputation, if it is a harmful then most casino has already lost their reputation because most casinos has similar KYC terms.
As what I you said, players creating an account agreed with all the terms so it has nothing to do with reputation unless the casino make a sudden change in the terms to do something against the players.
Anyway, this KYC thing seems to be a never ending discussion as it is being discussed in so many threads LOL.

[dimonstration]

I had a problem and it has been resolved after submitting my documents. I don't know what trigger it also but probably I am exception but generally if you expect all users to KYC, I don't think the casino will manage to have a lot of wager volume in my opinion

Are you still new on crypto casino gaming? KYC is inevitable in every casino with gambling license because it’s a requirements mandated by the AML policy set by their license provider. It’s a requirement to operate legally to all the supported country.

I’m not sure how often you play in the casino but you can trigger KYC if you show some sign that potentially violates the ToS such as game pattern, withdrawal/deposit pattern, IP connection and so on. Your best shot to play a no KYC games is on unregulated casino but you risking your money in there because they can always run without a trace.

@Bitinity do you notice the changes on the unlock rate of SHFL token? It seems very slow to unlock for me compared to the initial release of the airdrop. I’m only getting around 4SHFL vs 8-9SHFL token per day both without any wager.

[Wind_FURY]

-cut-
Plus they probably only started to gamble because they wanted to be in the list of uses who will be in the airdrop. But what was the criteria for the airdrop? Were playing those casino games with a win probability of 50% or higher included? I believe playing dice games with enough volume would have been profitable.
-cut-

It was about volume people gambled, but also was rewarding slightly more people who were playing early and algorithm probably didn't give low odds dice as much weight. At least i think they have though it trough and rewarded "real" players and not only" miners".

Although, it shouldn't truly matter, right? Because even if the probability was 50/50 for the user, the casino pays slightly less than 50/50 of the total winnings for the user. Plus there are fees that also go to the casino per dice throw, which if a user played more volume, it would definitely make the casino happier, then they could distribute the airdrop to their most loyal users, who would also be happy to be incentivized to play more volume.

¯\_(ツ)_/¯

[Wapfika]

Although, it shouldn't truly matter, right? Because even if the probability was 50/50 for the user, the casino pays slightly less than 50/50 of the total winnings for the user. Plus there are fees that also go to the casino per dice throw, which if a user played more volume, it would definitely make the casino happier, then they could distribute the airdrop to their most loyal users, who would also be happy to be incentivized to play more volume.

¯\_(ツ)_/¯

If it’s really a 50/50 chance then it means the dice game has no house edge and the payment should be exactly x2 of the bet. Most of the dice game has a default x2 payout for a 49.5% chance of winning percentage. It’s dishonesty if they will claim that the winning percentage is exactly 50% and the payout is x2 while they deduct a certain amount even if it’s minimal on the payout amount.

You are pertaining to the house edge for those minimal amount being deducted when you bet on a 50 % winning chance rate because they only offer payout of x2 minus the house edge they set for their games which on this example dice game.

[Bitinity]

@Bitinity do you notice the changes on the unlock rate of SHFL token? It seems very slow to unlock for me compared to the initial release of the airdrop. I’m only getting around 4SHFL vs 8-9SHFL token per day both without any wager.

I do not check it regularly so I do not notice if there is a change on the unlocking process. Just login to my account after few days without login so I have no idea how many unlocked SHFL on my account because I do not even remember how much was my unlocked SHFL on my last login. Claiming my unlocked token now and will check tomorrow to know how many unlocked token I get within 24 hours.

[Out of mind]

shady casino after providing my kyc they want more invasive documents

You will need to provide more information for us to have an opinion on your case. Requesting for personal information and proof of funds is in line with Know Your Customer and Anti Money Laundering policies which this casinos have to follow and you signed up to when joining.

I hope your case gets settled quickly and you continue to enjoy the platform.

- Jay -

Now that the thread of accusations has been locked and hinted at not betting on the Shuffle, he has finally backed down.

Strange, I even though I myself am a shuffle user have never experienced the slightest problem until now and I always bet during the weekend with small amounts that there are no obstacles whatsoever, unless the security team suspects what they are doing so the data cannot be published directly.

I had a problem and it has been resolved after submitting my documents. I don't know what trigger it also but probably I am exception but generally if you expect all users to KYC, I don't think the casino will manage to have a lot of wager volume in my opinion

Since you ran into a problem, you might have had a glitch in the KYC system that caused you to be mistakenly caught by the casino. Although I am glad to hear that you have solved this problem now, but you must read the pledges carefully before submitting the KYC so that you don't make a mistake. Although I think submission of KYC only due to user error is a problem, but if you had given your KYC properly then it wouldn't have been a problem. Since your error has been caught by the casino, and it has been resolved by now, it is good for you that you submit carefully when doing KYC at other casinos in the future. Since you have found the solution in this casino, right now you can undoubtedly play here, and you can continue.

[Wapfika]

Since you ran into a problem, you might have had a glitch in the KYC system that caused you to be mistakenly caught by the casino. Although I am glad to hear that you have solved this problem now, but you must read the pledges carefully before submitting the KYC so that you don't make a mistake. Although I think submission of KYC only due to user error is a problem, but if you had given your KYC properly then it wouldn't have been a problem. Since your error has been caught by the casino, and it has been resolved by now, it is good for you that you submit carefully when doing KYC at other casinos in the future. Since you have found the solution in this casino, right now you can undoubtedly play here, and you can continue.

There’s no such thing as mistakenly ask for KYC because they have a reference and standard process to detect user that needs to do KYC. All users can be asked to undergo KYC on random basis without any further explanation from the casino but most of the time it’s because of how we play in the casino.

KYC is for AML purposes so there’s no way a casino will ask for it due to an error only so there’s something on that user account that makes the casino suspicious to him. It seems he is innocent based on his own statement but we don’t what he really doing on his shuffle account that cause the KYC trigger on him.

[avp2306]

Since you ran into a problem, you might have had a glitch in the KYC system that caused you to be mistakenly caught by the casino. Although I am glad to hear that you have solved this problem now, but you must read the pledges carefully before submitting the KYC so that you don't make a mistake. Although I think submission of KYC only due to user error is a problem, but if you had given your KYC properly then it wouldn't have been a problem. Since your error has been caught by the casino, and it has been resolved by now, it is good for you that you submit carefully when doing KYC at other casinos in the future. Since you have found the solution in this casino, right now you can undoubtedly play here, and you can continue.

There’s no such thing as mistakenly ask for KYC because they have a reference and standard process to detect user that needs to do KYC. All users can be asked to undergo KYC on random basis without any further explanation from the casino but most of the time it’s because of how we play in the casino.

Yeah I believe no mistaken happen since its part of the system that something has been triggered that's why they ask this requirements to some users. And they must prepared for that since they can't escape this if they are dealing with large amount of money in this casino. So if they are doubting about this situation once the casino ask them to do so, then its more better to reach their support and discuss about why they had been asked this. But they have choices if they want to continue or not since if they don't like what has been asked then its up to them if they seek for other casino that doesn't require them to submit a KYC.

[SquirrelJulietGarden]

That is the standard KYC terms, I believe 90% or even more casinos has the same terms related to KYC where the casinos reserve the right to ask KYC anytime.
I dont get why he can say that such term can be harmful for the reputation, if it is a harmful then most casino has already lost their reputation because most casinos has similar KYC terms.
As what I you said, players creating an account agreed with all the terms so it has nothing to do with reputation unless the casino make a sudden change in the terms to do something against the players.
Anyway, this KYC thing seems to be a never ending discussion as it is being discussed in so many threads LOL.

With a latest charge of DOJI on founders of Kucoin exchange, it's another victim of DOJI after Binance exchange.

They will not stop at Kucoin and I believe they will be able to find more victims from centralized exchanges. Before the charge against Binance and Changpeng Zao, many exchanges did not care too much about money laundering even they had that term in their ToS.

It's unclear that the time when Kucoin founders were accused with their failures to do AML on their exchange but Terms and Tools on Centralized exchanges only became more strictly and effectively to detect Money Laundering when laws became stricter.

If DOJI look too far to the past, many exchanges will receive more charges from DOJI, and surely not only CEX but casinos will be targets of DOJI too.

[Bitinity]

@Bitinity do you notice the changes on the unlock rate of SHFL token? It seems very slow to unlock for me compared to the initial release of the airdrop. I’m only getting around 4SHFL vs 8-9SHFL token per day both without any wager.

I do not check it regularly so I do not notice if there is a change on the unlocking process. Just login to my account after few days without login so I have no idea how many unlocked SHFL on my account because I do not even remember how much was my unlocked SHFL on my last login. Claiming my unlocked token now and will check tomorrow to know how many unlocked token I get within 24 hours.

Come back to inform you that I received 7 SHFL after 24 hours, so I dont think there is a 50% cut as what you feel although I am not sure how many SHFL token I received in average per day before I check it my self in the last 24 hours. Maybe you also need to take a screenshot or claim every 24 hours to know how many token you receive every 24 hours without wager obviously. I'll check again tomorrow to know if I'll get the same amount as today or less or maybe more .

[Haunebu]

As what I you said, players creating an account agreed with all the terms so it has nothing to do with reputation unless the casino make a sudden change in the terms to do something against the players.
Anyway, this KYC thing seems to be a never ending discussion as it is being discussed in so many threads LOL.

Agreed. KYC related discussions were less in number several years ago because most crypto gambling sites never asked for KYC unless absolutely necessary, but that has clearly changed in recent times thanks to the rise in popularity of crypto.

What's messed up here is that some sites actually use KYC as an option excuse to avoid paying winnings leading to rising customer complaints.