[SCAM] BC Game closed account with my winnings! >$90.000

[Joana226]

I am strongly siding with bc.

Wow

In first I represent your brand <3 so lovely bias

After I got my funds, I give you the $500+$200 you need. I promise here. Take a rest.

[1715302122]

1715302122

[Blossom15]

I have taken the time to read through the OP's post to understand why they didn't go ahead with the video call. I missed some critical information due to the amount of irrelevant comments and brigading in this thread, which appears to be an obvious attempt to obfuscate and derail the discussion.

The OP clearly stated here ....

holydarness how can I proof this forum user is a legal representative of casino in court? wouldn't it be easier receving an official email?

Please clarify that to me, because I don't see anything in their contacts or wtv regarding to this forum.

The OP does not trust BC Games after being messed about for 5 months, and they want the invite link sent to their registered email address from BC Games' official communication channel. It is also worth noting that the OP requested publicly that BC Games should send the invite to their email address days before BC Games sent the invite via PM:

Send me an email to my registered email, and share a meeting URL so we can do that via Teams for example.

English does not seem to be the OP's first language, so there may be some miscommunication here.

They were also transparent in stating that they would record the video call, just in case they're not paid. Obviously, the OP does not trust BC Games and doubts they would be paid after the video call.

It won't take BC Games a minute to send the invite to the OP’s email address from their official email. I implore them to accommodate this request as the OP clearly doesn't trust communication via PM on this forum. Moreover, it is also in BC Games' interest to resolve this issue as soon as possible.

[AHOYBRAUSE]

I am strongly siding with bc.

Wow

In first I represent your brand <3 so lovely bias

After I got my funds, I give you the $500+$200 you need. I promise here. Take a rest.

Explain the super obvious connections to the other accounts please.
How is it you all wake up or register in the same time, and you all make scam accusations and support each other's ?

Its funny you comment on this but not on me asking a serious question and pointing out that it's it not nice to fight with a casino over won money.

Oh by the way, what did your lawyer say? Did he tell you to not babble any longer since you just incriminate yourself more and more?
What would happen if bc would guarantee that you would get your money 1 hour after a successful KYC call, would you still skip it? I mean of course you would, since you can never show your face in a video, because you are a male playing with female credentials. Photoshop would not help you with a video and I doubt you are professional enough to use DeepFakes, just having 1 picture as a template.

All you will get is a warm handshake goodbye.

@ blossom Why post this nonsense again?

[Joana226]

You are no god, you aren't BC, you are nobody, I have no obligations to answer anything to you. I lost too much time already, from now you are muted from my side.
After receiving it, I'll send you the $700, I promise.

I'll do the video meeting in case you didn't realize and I'll get it. Thanks

What would happen if bc would guarantee that you would get your money 1 hour after a successful KYC call, would you still skip it? I mean of course you would, since you can never show your face in a video, because you are a male playing with female credentials. Photoshop would not help you with a video and I doubt you are professional enough to use DeepFakes, just having 1 picture as a template.

I would accept it obviously. We can arrange a meeting through bitcointalk PM's with holy, me and bc representative. I show my ID, I answer any questions, and it would be a public commitment. After the meeting the 1h counter would start ticking. I'm down for it.

Stop asking me for nudes in PM btw AHOYBRAUSE. You are muted from now.

[AHOYBRAUSE]

You are no god, you aren't BC, you are nobody, I have no obligations to answer anything to you. I lost too much time already, from now you are muted from my side.
After receiving it, I'll send you the $700, I promise.

I'll do the video meeting in case you didn't realize and I'll get it. Thanks

What would happen if bc would guarantee that you would get your money 1 hour after a successful KYC call, would you still skip it? I mean of course you would, since you can never show your face in a video, because you are a male playing with female credentials. Photoshop would not help you with a video and I doubt you are professional enough to use DeepFakes, just having 1 picture as a template.

I would accept it obviously. We can arrange a meeting through bitcointalk PM's with holy, me and bc representative. I show my ID, I answer any questions, and it would be a public commitment. After the meeting the 1h counter would start ticking. I'm down for it.

Stop asking me for nudes in PM btw AHOYBRAUSE. You are muted from now.

LOL, what a childish behaviour. But that's just what I, and I assume many other by now, expect from you.

Your "lawyer" really gives you bad advise I must say. From a senior partner you would expect better.
Looking forward to the outcome of the video call, I am eager to read about it when it never happens. 

PS: Oh and suddenly you changed your mind yet again, now a call via bitcointalk PM is suddenly sufficient? What happened to email only? This is the 4th time you have changed your mind about this call. 

By the way, a woman would never say the stuff you just did, yet another own goal.

[Lakai01]

Maybe they are also trying to buy time. Trying to get in contact with the real person from the ID. That's why he/she skipped the call and asking for emails and stuff.

I'd rather focus on the issue at hand than speculate on irrelevant nonsense like alt accounts, or whether they are white, gay, black, Indian, or Chinese, boy or girl.

To be honest, I'm not so sure that the fact that OP operates multiple accounts - and obviously also at BC.Game itself, where multiaccounting is prohibited in the TOS - is so irrelevant here. Also, it would really be a problem if he pretends to be a woman, submits pictures of a woman to KYC, but in reality a man owns the account.

These are all points that cast serious doubt on OP's credibility. It's hardly surprising that the alarm bells are ringing at BC.Game too.

Apart from that, I agree with you that the issue can only be resolved now if the video call takes place. If there is even the slightest doubt about the identity of the OP, BC.Game must of course refuse to pay out from a purely legal point of view.

[BC.Game Support]

Thank you all for providing the information. We have begun investigating the issue of alt accounts in several cases.

At the same time, we would like to inform OP that we have sent an email from BC official inviting you to attend tomorrow's video call.

[holydarkness]

I will not disclose our strategies, and I am not obligated to do so, especially in the event of legal proceedings.

[...]
I have not initiated any legal proceedings - for now I have only asked for advice.[...]

So, which one is it? What state are we currently in? Legal proceedings or not?

[...]I reached out to the lawyer when this issue first arose; this is not a recent thing.[...]

I now have the support and guidance of Roelof Bijkerk in this matter. He has experience in litigating against BC.Game in similar cases in Curacao. [...]

[...]
While I haven't yet escalated my case to Curacao, I've been in touch with Mr. Roelof on the advice of another user (thanks for that). [...]

And this. Have you been reaching out to your lawyer and acting under his advise from when the issue first arose, or only recently? Or was it when you first started your thread?

You said [as shown above] that you reached to the lawyer by advise of another user, which wouldn't be too far fetched to assume that he told you to do so and give you the contact only after you made your situation known to public [unless he's somewhat a mind reader], and if that's the case, then it should be around 7th of March for the earliest, while your case has been around since September [if we count back six months from mid-March].

Once again, BC did not request any extra documents, KYC, or a video call during those five months - their position always was to hide and spam the same answer. Do you understand? They were absent, and all I received were repeated emails similar to the one I previously shared.

Yet, the once they asked, you refuse to provide?

So, in your view, does BC.Game reserve the right to freeze an account for as long as they wish?

No they doesn't have the right to freeze an account if the player can prove their credibility. And that's what we try to achieve now, verifying you. If you passed it, they shouldn't be allowed to confiscate your winning. But, instead of doing so and de-escalating it, you didn't even bother to come, which... understandably --especially with what transpires this far-- will probably make them even more suspicious.

Nonetheless, I'll say that you should be given another chance of that video verification. So, BC.Game Support, can you please arrange another one? This one through the channel and procedure that OP preferred?

holydarness how can I proof this forum user is a legal representative of casino in court? wouldn't it be easier receving an official email?

Please clarify that to me, because I don't see anything in their contacts or wtv regarding to this forum.

It's actually "provable" [pun intended] and can be clarified if one do enough research [which, I believe, is actually part of your lawyer's duty] but here:

Greetings, everyone!

In response to the growing number of unaddressed cases on the forum, we've established this account as a part of BC.Game.

[...]

Support Team
BC.GAME

We confirm this account belongs to us.

What does your lawyer say about the agreement you entered where you acknowledge that they may request identification whenever they want and lock your account if they believe you're supplying false information? In this case, I think the "false information" come in form of having someone that is not you to perform KYC, perhaps add the fact that you didn't attend to their attempt to clear the issue, given they even already gave another chance by keeping the line open for hours.

They can lock an account but 5 months is not reasonable - without any update, is it?
Did they attend to any of my contacts? I'm the one who told I would be ready at any time. I would wake up if needed - my only request is to send me that invitation from email.

Did you also tell him that they attempted to do the verification [thus, an update], of which you didn't attend because he [the lawyer advised you to receive the invitation through email, because PM [a written statement from them] doesn't hold any weight in a court room while an email does?

What does he say about sarcasm being used against you in court, as a statement?

Blossom15 is my alt aswell. [...]

Now, talking about accounts being related, I'm not gonna comment further other than pointing out this coincidence, without prejudice, since I'll let people make their own opinion.

[...]
Stop asking me for nudes in PM btw AHOYBRAUSE. You are muted from now.

[...] I got a GF dude, stop sending me nudes.
[...]

Edit: ackk... This hectic days of mine really kills me. I typed my long post in between spare time, and realized after posting it that BC already provide the invitation.

BC.Game Support, ignore my invitation above. I understand you've send the link through email? If asked and necessary, IF, are you willing to provide a screenshot to prove that you've invited OP through the channel they requested?

Edit: correcting mis-quote

[AHOYBRAUSE]

[...]
Stop asking me for nudes in PM btw AHOYBRAUSE. You are muted from now.

[...] I got a GF dude, stop sending me nudes.
[...]

Edit: ackk... This hectic days of mine really kills me. I typed my long post in between spare time, and realized after posting it that BC already provide the invitation.

BC.Game Support, ignore my invitation above. I understand you've send the link through email? If asked and necessary, IF, are you willing to provide a screenshot to prove that you've invited OP through the channel they requested?

Edit: correcting mis-quote

Ohoh, hahahah. Nice catch holydarkness.
I guess that brings us a tick closer to proving Joana226 and ghostingura2 are the same person.
I mean how many hints are they keeping to give us, it's hilarious.

Going to "both" people's posting history it shows that both were massive into creating multiple accounts on 1xbit and then complain about stuff. It's getting more and more easy to collect all that proof.

[Coin_trader]

To be fair, Does this user really have a questionable activity about her winnings that makes you investigate and hold her fund for this long period of time? I’m not questioning your integrity but I’m curious on what is the real reason for flagging his account after winning that amount?

As I believe you're well aware, verifying a bet prior to releasing them to the winner, to be sure that the winning is justified and does not utilizing anything malicious, is a common practice shared amongst casinos for big wins.

Yeah I’m aware on this method but not to the point of 5 months duration with KYC involved. I knew a lot of user that win much larger amount than the amount involved here that doesn’t encounter problem like this. That’s why I'm asking to the BC to disclose what’s their findings because they surely have or else they will not hold this user fund and ask for complicated KYC.

What makes me wonder and always wonder on case like this is why the need to undergo of KYC if the casino already concluded and find what makes the OP breach the ToS.


After reading the trust feedback of this OP and the way he behaves now. I’m ignoring already this issue. The user is now obviously very dodgy now that his alt account was exposed with breach of ToS history. What a waste of time to give sympathy on scam accusation board. Sighhh.

[holydarkness]

As I believe you're well aware, verifying a bet prior to releasing them to the winner, to be sure that the winning is justified and does not utilizing anything malicious, is a common practice shared amongst casinos for big wins.

Yeah I’m aware on this method but not to the point of 5 months duration with KYC involved. I knew a lot of user that win much larger amount than the amount involved here that doesn’t encounter problem like this. That’s why I'm asking to the BC to disclose what’s their findings because they surely have or else they will not hold this user fund and ask for complicated KYC.

What makes me wonder and always wonder on case like this is why the need to undergo of KYC if the casino already concluded and find what makes the OP breach the ToS.

That's what I actually try to get to know better. OP initially said on the opening post that she... he... s/he played only recently, and that s/he recently won big, where that's when the problem begin, implying it happened only a short time ago. Then come the added information of five and six months, with multiple attempt to resolve it to no avail. OP did not get into details on this, so we can't be sure about what actually transpires. I hope OP can revisit this matter.

But, my reply to your post was actually focused and limited to the topic about why a casino [and their provider] conduct an investigation following a big bet and flagged the account upon finding signs of abuse.

[ScamViruS]

~~~

Some weeks ago, I contacted you regarding this matter in order to resolve everything accordingly. However, my attempts were ignored, as you may be aware. Despite completing my KYC process and providing all the necessary evidence as requested, my account was closed without any satisfactory explanation or evidence provided, and all my funds were confiscated.

I no longer have confidence in your services and will not engage in any further verification processes directly with you. In the meantime, I will retain my winnings while pursuing alternative avenues for complaint, including your gaming licensing authority.

Moving forward, all communications pertaining to this issue will be conducted through a third party, as I no longer trust BC.Game.

You already possess all the necessary information from me; this appears to be yet another pretext to avoid fulfilling your obligations.

~~~

It is just another pretext from them to keep saving my funds. I'm not against it anymore as I mentioned. I requested them to send me a meeting to do the video call through email. What else do I need to do now?

They are sending you invite link, if there is no problem with your KYC then join the video call and clear all doubts. The document, photo that you used while doing KYC verification of your account is of a woman, now if this account is controlled by a man and if you have used any fake document then there will be problem with that, because if that woman is not really with you. And you know very well what you have done and what is the story behind it. So you are putting all the blame on BC.Game to cover up your work so that your story is covered up. So my request is to join you on video call and solve your account issue if you have done everything with real documents.

[Cantsay]

Now that BC has decided to send you the invitation link through the official e-mail I'm waiting for the next excuse you're going to come up with.

Let me guess; “your lawyer was not present so you couldn't take the call”.

[Woodie]

I can't believe this case has dragged on, when a solution was presented !!!

A simple TG video call would have solved this $90K dilema and we would have all moved on by now, but dodging all these quick solutions kind of vindict BCs instinct for the verification because I thought it was some unfair KYC withdraw process you have been subjected too, but then again having to deal with thousands of users and dealing with all kinds of cases.. I believe they have the systems to flag players for any wrong doing... Otherwise good luck with getting this resolved with lawyers which will prolong this case now...


OP, If $90K was really money you valued, that video call must have been one you have done the very day the request came in, but chose to be elusive & threaten for legal action..honestly I don't get it  

[JollyGood]

I am late to this this thread but since BC Game were mentioned I ended up noticing it. I wear the signature therefore have an interest whenever any allegation is made against a project/company I advertise.

For someone such as myself that has just entered the thread, I think a good starting point would be this post. BC Game have sent an email inviting the OP to a video call and anything that is stated by either party afterwards can be addressed in the thread post-video call. If the OP decides to follow through with the video call tomorrow it will be a significant moment as BC Game will have the opportunity to verify who they are speaking to.

Thank you all for providing the information. We have begun investigating the issue of alt accounts in several cases.

At the same time, we would like to inform OP that we have sent an email from BC official inviting you to attend tomorrow's video call.

[BabyBandit]

Many self claimed experts here.  

I saw someone recommend that BC should post the KYC information here (blurry, but anyway), You cant seriously believe it yourself that this actually would happen?? That's would and will never happen ever.
Don't forget that you are only random users in a random forum and nothing more or less. You have absolutely zero power to affect this is any way whatsoever rather then share your opinions.

So BC.GAME i guess you have filled a police report since someone is under threat? You can save life's here come on! I guess that was the first thing you did! Right?
But if not... you haven't done that and don't think its necessary then it's only one way to act and that's is to pay out OP's winnings. Nothing more to discuss.
Isn't the hundred of millions you still make in a normal way enough for you to put food on the table?

Please. Show your good side and pay out the winnings or fill a police report so police can save the person that is under threat, it's only two options for you to act here and it's up to you what way you want to go.
5 months............ come on, start to be human.

And I recommend OP to ignore all self claimed experts here that only are random users, they cant help you a dime, focus on BC.GAME and try as best as you can to follow their demands and I assure you this case will be solved if you're story is straight. In the end I hope the right thing will stand as end decision no matter who ends up as a "winner".

Good luck to both parties!

[AHOYBRAUSE]

I am taking bets on what the excuse of OP will be to not show up in the forum and to the kyc call today.
My guess is he will say he was sick.
Any other bets ?
Oh and by the way, all of his alt accounts are missing as well, only blossom was only for a minute, guess to check if there are updates here, haha.

It’s obvious what’s going on, it was obvious when he first denied , then accepted, then denied again and accepted again.
This person is trying to buy time (most likely to find the women to get her to make the KYC call), I have mentioned this before.
Every single move by this individual is so terribly planned, it’s amazing he hasn’t been busted before. I mean all the obvious alt accounts in the forum here, the hilarious claim with the fancy lawyer, the delay of the call.

Worst and most amateur scammer so far this year, and he is the one making a scam accusation.  

[holydarkness]

I am taking bets on what the excuse of OP will be to not show up in the forum and to the kyc call today.
My guess is he will say he was sick.
Any other bets ?

I'll second Cantsay's bet, "my lawyer is not present".

It’s obvious what’s going on, it was obvious when he first denied , then accepted, then denied again and accepted again.
This person is trying to buy time (most likely to find the women to get her to make the KYC call), I have mentioned this before.
Every single move by this individual is so terribly planned, it’s amazing he hasn’t been busted before. I mean all the obvious alt accounts in the forum here, the hilarious claim with the fancy lawyer, the delay of the call.

Worst and most amateur scammer so far this year, and he is the one making a scam accusation. 

I have to agree with this one, and the saddest truth is, if she managed to get into this person [which, I believe she'll get her hand to her, eventually, sooner or later] BC can't do much but to release the fund [this part is not the worse actually] and people will think they're the wrong one here and they falsely accuses OP, given she can [eventually] prove her credibility, thus tainted BC's reputation.

[JollyGood]

As we are not expecting the OP to post here again, I hope BC Game would update us if the video call really happened. They will confirm whether it took place and if it did, what happened in the course of the questions and answers. If the video call did not take place and the OP does return here, there are many other excuses that could be used (that are not connected to a lawyer) such as the internet connection failed... maybe?

Every single move by this individual is so terribly planned, it’s amazing he hasn’t been busted before. I mean all the obvious alt accounts in the forum here, the hilarious claim with the fancy lawyer, the delay of the call.

[BC.Game Support]

Following a detailed review of the complaint and subsequent video KYC verification, we have concluded that the individual presenting the complaint lacks direct knowledge and familiarity with our platform and its various features. During the verification process, it was evident that the respondent relied on assistance to answer basic questions related to gameplay, VIP levels, cashback schedules, and site-specific terminologies.

Key observations include:
- Uncertainty and inconsistency in identifying game types and features, with reliance on external prompts to answer questions about the platform's games and VIP levels.
- Lack of knowledge concerning transactional details, such as recharge icons and cashback timing, further indicating unfamiliarity with the platform's operational aspects.
- Dependence on a secondary individual for information, who appeared to have direct knowledge of the account and its activities.

Based on these findings, we have reasons to believe that the person presenting the complaint is not the genuine player or account holder but was attempting to represent the account without adequate knowledge or authority. This conclusion is reinforced by the need for external prompting and the incorrect responses to standard operational queries of our platform.

We take matters of account security and representation very seriously and must ensure that all activities and complaints are genuinely and accurately presented by the actual account holders. Therefore, we cannot proceed with the claims or requests made in this complaint as it fails to meet our verification standards.

Edit: Additionally, the individual prompting the user in the video call (self-identified as the son) has documents linked to another ID on our platform (ID: 25022188), with KYC-supported documents belonging to a different user. It is reasonable to infer that the individual operating these accounts is indeed the son, who has previously submitted misleading information and incorrect KYC details twice.