[SCAM] BC Game closed account with my winnings! >$90.000

[Joana226]

What happened::

I've been playing on in a short time. I won 10 to 20 lakh rs at a time and withdrew, there were never any problems, I made large deposits and everything was fine.

However, recently I won a really large amount of money above 99000 usdt & above - this is where the problems started... At first they didn’t withdraw my money at all for a day and didn’t answer me.

Then they nevertheless withdrew some of the funds, but then they blocked the withdrawal again , after some days my account has been closed

And then they said that my account was being investigated. I have screenshots and videos of all transactions, winnings and conversations.

I’m not a scammer, I’m really very lucky and I plan to use most of it t However, they do not allow me to withdraw almost 90 % of the winnings in valut pro . It's totally locked & and my account was closed

This is not fair and honest


Scammers Profile Link:   https://bitcointalk.org/index.php?action=profile;u=2503677

Reference Link:   https://bitcointalk.org/index.php?action=profile;u=2503677
Amount Scammed: >$90.000
Payment Method: LTC
PM/Chat Logs: https://serving.photos.photobox.com/58755304976691688067ec45ca5f23a41a21c389beb641a3a7c113abc4cd468b2e6ce9fd.jpg
Additional Notes:
My ID: 23428479

I do not recomend anyone to use BC.Game.

[1715287796]

1715287796

[1715287796]

1715287796

[1715287796]

1715287796

[1715287796]

1715287796

[Cantsay]

I have screenshots and videos of all transactions, winnings and conversations.

We currently can't invite Bcgame to your thread with the information you have shared with us - you'll have to edit your post and include proof that you made deposit won that amount but got locked out. Only after that can we invite the rep to come take a look at your case.

Heres the format to make a complaint.

Code:

 [b][color=black]What happened:: [/color][/b]

[b][color=black]Scammers Profile Link: [/color][/b]

[b][color=black]Reference Link: [/color][/b]
[b][color=black]Amount Scammed: [/color][/b]
[b][color=black]Payment Method: [/color][/b]
[b][color=black]Proof of Payment: [/color][/b]
[b][color=black]PM/Chat Logs: [/color][/b]
[b][color=black]Additional Notes: [/color][/b]

[348Judah]

I noticed this about three users are doing related report already and this calls for more investigation on these three accounts if they are not alts controlled by the same person, just as i open the scam accusation board i see them all lining together, are these users actually doing this on purpose or what, but something is telling me that they are alts of the same person but trying to gain attention by posting several threads on scam accusation.

[holydarkness]

I noticed this about three users are doing related report already and this calls for more investigation on these three accounts if they are not alts controlled by the same person, just as i open the scam accusation board i see them all lining together, are these users actually doing this on purpose or what, but something is telling me that they are alts of the same person but trying to gain attention by posting several threads on scam accusation.

Were you referring to this thread by twentyon3x? I can't find the third one. Do you mind leading me to it?

OP's ID #23428479 is and twentyon3x's is #12808212. By the time I make this post, I haven't read twentyon3x's case, only a very quick glance [I'll head there right after this], so I am not familiar with it yet, I'll try to get an information if they're related, but from what I can gather from the very short time my eyes landed on that thread, I don't think this is the case.


OP, Joanna226, to complete the blank field on your report, the profile link will be: https://bitcointalk.org/index.php?action=profile;u=2503677, and the proof of payment can be filled with TXID of your deposit. I think you can leave the reference link empty if you don't have any.

Further, your chat logs is inaccessible, at least for me, not sure if anyone else can access it just fine. I'll appreciate if you can reupload them to talkimg as it'll be very much helpful in helping us understand. I'll notify BC's representative after you've provide enough evidence.

[Joana226]

Here are a couple of screenshots that summarize the issue:

https://talkimg.com/images/2024/03/09/yoGrI.png
https://talkimg.com/images/2024/03/09/yoMWd.png

I am seeking a human explanation from BC.Game Support regarding the situation with my funds, as I have been unable to obtain one through the usual support channels. Thank you.

[Learn Bitcoin]

That's what all casinos do when a player wins something big. I cannot comment on this situation at this moment as we haven't heard anything from the BC game representative yet. We shouldn't conclude by hearing the one-sided story. BC Game may have something to say about it. But, as I can see, their support always gives generic answers about account closure, and they never disclose why a player's account was closed. I do not want to blame them because it could be their rules.

I am expecting a response from the BC game representative and would like to know what happened with this user. I am afraid that the number of scam accusations has increased. I am also afraid to think what would have happened with these users if they never come to this forum to let us know about their situation.

[holydarkness]

Here are a couple of screenshots that summarize the issue:



I am seeking a human explanation from BC.Game Support regarding the situation with my funds, as I have been unable to obtain one through the usual support channels. Thank you.

May I know how long has it passed since you made the withdrawal request and they investigate it? As mentioned by Learn Bitcoin above, an investigation following a big win is a known procedure. If you can tell us further how long has it been on investigation, it'll help us understand how serious this situation is.

[...]

I am expecting a response from the BC game representative and would like to know what happened with this user. I am afraid that the number of scam accusations has increased. I am also afraid to think what would have happened with these users if they never come to this forum to let us know about their situation.

Umm... three so far? One is a gambling addict with a known alt which previously had similar situation with Rollbit, one is under a counter-accusation of illegal betting and multi-acc abuse, of which that two currently being attended by their support, and this one which --depending on the waiting time-- is probably a non-issue, and that's most likely not addressed yet because even up to OP's explanation above, the situation is yet to be clear. I don't think BC can exactly be blamed if people are trying to take advantage of their casino, much like other casinos that become the frequent victim of baseless accusation.

[Joana226]

Let's see what BC.Game representative is gonna say about it.

[BC.Game Support]

Thanks for posting about your issue here.

Pretty straightforward case for us. OP's account was locked because her KYC verification violated our terms.

During our team's review the Big Win withdrawal, we found that the KYC verification submitted by this user showed clear signs of being under duress when uploading her photo.

As a result, our team closed the account. Due to privacy reasons, we cannot disclose the photos on the forum.

Before the account was locked, the user made withdrawals totaling approximately 14x the initial deposit.

[Solosanz]

Thanks for posting about your issue here.

Pretty straightforward case for us. OP's account was locked because her KYC verification violated our terms.

During our team's review of the Big Win withdrawal, we found that the KYC verification submitted by this user showed clear signs of being under duress when uploading her photo.

As a result, our team closed the account. Due to privacy reasons, we cannot disclose the photos on the forum.

Before the account was locked, the user made withdrawals totaling approximately 14x the initial deposit.

It's a joke? how does the situations matter with your terms? it's very subjective.

I'm not sure what being under duress you mean, but if her KYC is legit, I don't see anything wrong with it regardless what the situation, condition or wear weird stuff. It's really a premature excuse to lock someone else accounts.

Well, withdrawing 14x the initial deposit has nothing do with this case...

[BC.Game Support]

Thanks for posting about your issue here.

Pretty straightforward case for us. OP's account was locked because her KYC verification violated our terms.

During our team's review of the Big Win withdrawal, we found that the KYC verification submitted by this user showed clear signs of being under duress when uploading her photo.

As a result, our team closed the account. Due to privacy reasons, we cannot disclose the photos on the forum.

Before the account was locked, the user made withdrawals totaling approximately 14x the initial deposit.

It's a joke? how does the situations matter with your terms? it's very subjective.

I'm not sure what being under duress you mean, but if her KYC is legit, I don't see anything wrong with it regardless what the situation, condition or wear weird stuff. It's really a premature excuse to lock someone else accounts.

Well, withdrawing 14x the initial deposit has nothing do with this case...

The photo shows that she did the KYC under threat

[Solosanz]

The photo shows that she did the KYC under threat

I know, can you show the rules that uploading KYC under threat violates your terms?

[Maasdamer]

Thats is the funniest excuse to not pay a player I have ever read on this forum.As already stated, which rule was violated? How dare you keeping the big win for yourself? It's been paid by the game provider.Maybe the person was just stressed because of the KYC situation and had fear you are trying to fuck he over. And as it seem he/she was right with that assumption.

[Joana226]

Thanks for posting about your issue here.

Pretty straightforward case for us. OP's account was locked because her KYC verification violated our terms.

During our team's review the Big Win withdrawal, we found that the KYC verification submitted by this user showed clear signs of being under duress when uploading her photo.

As a result, our team closed the account. Due to privacy reasons, we cannot disclose the photos on the forum.

Before the account was locked, the user made withdrawals totaling approximately 14x the initial deposit.

OMG. If I had an huge loss im pretty sure this wouldnt be the outcome.

So I cant have my funds because in your opinion I was being threatened during a photo? Is it? Really?


You had already verified my account prior to re-requesting all the information. It appears that 14 times the initial deposit is the threshold, correct?

Do you want me to send you back those 14x amount back? It is funny because I had my account verified before that big win and then a new verification was requested.

I need my funds, please. 90 thousand dollars is a lot of money to everyone, me included.

[ghostingura2]

Thats is the funniest excuse to not pay a player I have ever read on this forum.As already stated, which rule was violated? How dare you keeping the big win for yourself? It's been paid by the game provider.Maybe the person was just stressed because of the KYC situation and had fear you are trying to fuck he over. And as it seem he/she was right with that assumption.

it is ridiculous... they do whatever they want. I'm trying to reach their license holder without any success... if someone could provide me a contact I appreciate.

good luck with this case... it is a large sum of money, I believe they will keep running from paying it...

[holydarkness]

Thanks for posting about your issue here.

Pretty straightforward case for us. OP's account was locked because her KYC verification violated our terms.

During our team's review of the Big Win withdrawal, we found that the KYC verification submitted by this user showed clear signs of being under duress when uploading her photo.

As a result, our team closed the account. Due to privacy reasons, we cannot disclose the photos on the forum.

Before the account was locked, the user made withdrawals totaling approximately 14x the initial deposit.

It's a joke? how does the situations matter with your terms? it's very subjective.

I'm not sure what being under duress you mean, but if her KYC is legit, I don't see anything wrong with it regardless what the situation, condition or wear weird stuff. It's really a premature excuse to lock someone else accounts.

Well, withdrawing 14x the initial deposit has nothing do with this case...

The photo shows that she did the KYC under threat

This time, I actually have to agree with this. What kind of "KYC under threat" do you mean and how is it justifies the account being locked and amount winning being held? She shows the distress hand signal on her KYC? If she did, notify the authorities to send help to her home, not confiscate her funds.

Please elaborate more.

[Joana226]

My USDT (TRC20) address is TNPDxPWyQFFoj9mV6NPCNN7ZQG9jknVXhs

Feel free to repair the issue. I don't need an account on your casino anymore but I need my winnings. Thanks

[AHOYBRAUSE]

My USDT (TRC20) address is TNPDxPWyQFFoj9mV6NPCNN7ZQG9jknVXhs

Feel free to repair the issue. I don't need an account on your casino anymore but I need my winnings. Thanks

Maybe you can show someone here, preferably holydarkness, the picture in question that lead to this decision.
I am sure this would shed some light on the whole situation. Of course you should blur your ID but just so that someone could actually see for themselves if there is some kind of distress signal or anything else suspicious in the picture.

Obviously if you send it to somebody, use the exact same one as in the KYC procedure, if you don't there are certain ways to find out and then your reputation is gone and you can't expect any help here.

[Joana226]

I'm not the one who has to send anything. BC.Game made an accusation. Ask them to send holydarkness and me a copy to validate the document. Let them omit my ID data.

They are the ones accusing me, you know? My accusation is simple, I played a game, I had winnings, my account was blocked and my winnings were stolen. BC.Game should better justify why it doesn't pay me what's owed to me - not me.

I wonder how many people in the world are scammed like this and have no exposure to their situation. You should reconsider advertising this casino imo.

[AHOYBRAUSE]

I'm not the one who has to send anything. BC.Game made an accusation. Ask them to send holydarkness and me a copy to validate the document. Let them omit my ID data.

They are the ones accusing me, you know? My accusation is simple, I played a game, I had winnings, my account was blocked and my winnings were stolen. BC.Game should better justify why it doesn't pay me what's owed to me - not me.

I wonder how many people in the world are scammed like this and have no exposure to their situation. You should reconsider advertising this casino imo.

Actually, you are seeking help in this forum.
So the one doing the accusation here is you. If you don't want help, so be it. You just make it more difficult for yourself here. I just tried to help and me suggesting this would bring more clarity than we have right now.

It's your word against theirs. Showing the picture would have helped your case.
And let me me decide who I advertise, thanks.

[Joana226]

The only trusty way to get is them to provide a copy from whatever they saw wrong. Any other thing will not be accurate or will not help. Got it?

Did you make any verification anytime? it isn't a simple photo uploaded...

[Lakai01]

The only trusty way to get is them to provide a copy from whatever they saw wrong. Any other thing will not be accurate or will not help. Got it?

So would it be OK for you if BC.Game provided the photos/videos they think are suspicious, including your communication with the platform if necessary? I also think AHOYBRAUSE's suggestion that the data should otherwise only be shared with selected, high-ranking users is a very good idea. I am also sure that some people here would be willing to do so.

If, in your opinion, everything is OK, the case will hopefully clear up quickly.

Hopefully it is also understandable that BC.Game MUST stop the KYC process at the slightest suspicion that something might not be right ("it's my account" vs. "oops, it's not my brother's account"). After all, if it turns out that the data was forged and the money is used for illegal activities, for example, they make themselves liable to prosecution. After all, platforms don't carry out KYC for fun.

[Joana226]

The only trusty way to get is them to provide a copy from whatever they saw wrong. Any other thing will not be accurate or will not help. Got it?

So would it be OK for you if BC.Game provided the photos/videos they think are suspicious, including your communication with the platform if necessary? I also think AHOYBRAUSE's suggestion that the data should otherwise only be shared with selected, high-ranking users is a very good idea. I am also sure that some people here would be willing to do so.

If, in your opinion, everything is OK, the case will hopefully clear up quickly.

Hopefully it is also understandable that BC.Game MUST stop the KYC process at the slightest suspicion that something might not be right ("it's my account" vs. "oops, it's not my brother's account"). After all, if it turns out that the data was forged and the money is used for illegal activities, for example, they make themselves liable to prosecution. After all, platforms don't carry out KYC for fun.

Yes it would be OK, I had said. But I would like to see it aswell, it is my info, and I would confirm it.
Also I don't see this covered in their ToS...

I agree but that wasn't the case. And I was already verified, as they said, I withdrew 14x my deposit, but I can't withdraw the big win.

[Joana226]

Thanks for posting about your issue here.

Pretty straightforward case for us. OP's account was locked because her KYC verification violated our terms.

During our team's review of the Big Win withdrawal, we found that the KYC verification submitted by this user showed clear signs of being under duress when uploading her photo.

As a result, our team closed the account. Due to privacy reasons, we cannot disclose the photos on the forum.

Before the account was locked, the user made withdrawals totaling approximately 14x the initial deposit.

It's a joke? how does the situations matter with your terms? it's very subjective.

I'm not sure what being under duress you mean, but if her KYC is legit, I don't see anything wrong with it regardless what the situation, condition or wear weird stuff. It's really a premature excuse to lock someone else accounts.

Well, withdrawing 14x the initial deposit has nothing do with this case...

I found myself compelled to undergo the KYC procedure on BC.Game casino shortly after a significant win. However, in the midst of pressure and the fear of losing my funds, I complied by uploading my photo. Yet, instead of empathizing with my situation, they accused me of acting under hardship. My defense is rooted in the very fear that drove me to comply – the fear of losing everything. Disregarding my concerns, they promptly closed my account.

Based on my distressing experience with BC.Game casino, I strongly discourage anyone from subjecting themselves to similar treatment. Their unfair accusations and immediate closure of my account, without conducting a proper investigation, highlight a blatant lack of integrity and customer care. I urge you to avoid this casino to spare yourself from encountering similar frustrations and disappointments.

[holydarkness]

I found myself compelled to undergo the KYC procedure on BC.Game casino shortly after a significant win. However, in the midst of pressure and the fear of losing my funds, I complied by uploading my photo. Yet, instead of empathizing with my situation, they accused me of acting under hardship. My defense is rooted in the very fear that drove me to comply – the fear of losing everything. Disregarding my concerns, they promptly closed my account.

[...]

Without being too specific [to avoid confusion: I actually urges you to avoid being very specific and detailed, to keep your anonymity, so a simple yes and no and the likes is good, I think] can you please elaborate more what do you mean when you said you're under pressure? On what situation and condition were you when you perform your KYC? Perhaps it's what BC classify as "under duress".

Perhaps like you're sweating on your forehead? Frowning? Bewildered eyes? Very messy hair due to you pulling it to every direction prior to taking the picture? Or is it something serious that one can easily relate to a domestic abuse like bruises, or redness due to recent slaps?

I am not being nosy, I was just trying to understand better from your side, if you can recall your situation when you underwent the KYC, if it's a simple misunderstanding from simple as a result of and a sign to a light distress, like perhaps your hair covered some part of your face because you're pulling it to every direction ["crazy hair", if you may], your eyes looks dazed and empty like someone in depressive state or withdrawing themselves while you're actually just in shock due to the win.

[Joana226]

I felt anxious due to the circumstances outlined earlier. There was a significant amount of money held up as they blocked all my withdrawal attempts. When I finally won it, I envisioned making plans for my funds. Besides, I couldn't comprehend how mere nervousness and sweating could justify confiscating $90,000.

The culprit in this situation is not me, but rather bc.game. It's concerning to see that not everyone is exerting pressure on them to address the issue.

To BC.Game:

My USDT (TRC20) address is TNPDxPWyQFFoj9mV6NPCNN7ZQG9jknVXhs

From now on, I'll solely utilize this forum as a means to communicate with them. It appears to offer a more personal interaction, unlike dealing with automated responses.
They obtained the funds from the game provider, and then unjustly withheld them from me. This situation is simply unacceptable. I urge them to rectify this immediately and fulfill their obligation to pay out my winnings without further delay.

[Blossom15]

This has to be the most absurd excuse by a casino for withholding a player’s winnings that I've ever encountered. Why is the OP being put on trial here? If BC Games were acting in good faith and were dissatisfied with the OP's picture, they should have simply requested a retake. It's worth noting that the OP had already passed KYC before the big win and the second KYC attempt. This situation reeks of BC Games attempting to steal the OP's winnings and concocting a ridiculous excuse to justify it.

[Joana226]

This has to be the most absurd excuse by a casino for withholding a player’s winnings that I've ever encountered. Why is the OP being put on trial here? If BC Games were acting in good faith and were dissatisfied with the OP's picture, they should have simply requested a retake. It's worth noting that the OP had already passed KYC before the big win and the second KYC attempt. This situation reeks of BC Games attempting to steal the OP's winnings and concocting a ridiculous excuse to justify it.

100%!

[holydarkness]

I felt anxious due to the circumstances outlined earlier. There was a significant amount of money held up as they blocked all my withdrawal attempts. When I finally won it, I envisioned making plans for my funds. Besides, I couldn't comprehend how mere nervousness and sweating could justify confiscating $90,000.

The culprit in this situation is not me, but rather bc.game. It's concerning to see that not everyone is exerting pressure on them to address the issue.

To BC.Game:

My USDT (TRC20) address is TNPDxPWyQFFoj9mV6NPCNN7ZQG9jknVXhs

From now on, I'll solely utilize this forum as a means to communicate with them. It appears to offer a more personal interaction, unlike dealing with automated responses.
They obtained the funds from the game provider, and then unjustly withheld them from me. This situation is simply unacceptable. I urge them to rectify this immediately and fulfill their obligation to pay out my winnings without further delay.

So to clarify, according to your side, the distress shown by you during the KYC process were simply over-sweating and a "dreamy" eyes? To avoid miscommunication, I actually asked your current situation at that time, that alerted BC's team and prompt them to make this decision.

This has to be the most absurd excuse by a casino for withholding a player’s winnings that I've ever encountered. Why is the OP being put on trial here? If BC Games were acting in good faith and were dissatisfied with the OP's picture, they should have simply requested a retake. It's worth noting that the OP had already passed KYC before the big win and the second KYC attempt. This situation reeks of BC Games attempting to steal the OP's winnings and concocting a ridiculous excuse to justify it.

Though I agree that [as I said previously] if OP's KYC shown signs of duress or perhaps even domestic abuse, what they should do is notify the authorities instead of confiscating fund, I won't jump too fast to a conclusion before understanding every side. Perhaps, if the situation BC tried to bring to our awareness involved OP being in a situation where she is clearly "unfit" for a KYC or being forced, like [at an extreme] being held at gun point, or pushed and forced to sit in front of the camera, perhaps they were concerned that the real operator of the user ID #23428479 is someone who tried to bypass account restriction by borrowing her ID, and upon the request of KYC, understanding that their picture won't match her ID, forced her to take her picture.

This is why I ask her what was her situation during that KYC that could trigger BC to classify it as under duress. If it's a mere sweating etc, then it's probably a misunderstanding and an overreaction from BC.

[Joana226]

Resuming I did anything wrong. My kyc was valid. I was able to withdraw some funds still... And they just decided I couldn't withdraw more.

They cannot be free to interpret whatever they want. It is a lot of money, my winnings are legit and my Kyc is done correctly.

BC is a Scam and it proves it. As everyone can see they still didnt pay my winnings. Please ban them from this forum and add a red flag!

[Blossom15]

Though I agree that [as I said previously] if OP's KYC shown signs of duress or perhaps even domestic abuse, what they should do is notify the authorities instead of confiscating fund, I won't jump too fast to a conclusion before understanding every side. Perhaps, if the situation BC tried to bring to our awareness involved OP being in a situation where she is clearly "unfit" for a KYC or being forced, like [at an extreme] being held at gun point, or pushed and forced to sit in front of the camera, perhaps they were concerned that the real operator of the user ID #23428479 is someone who tried to bypass account restriction by borrowing her ID, and upon the request of KYC, understanding that their picture won't match her ID, forced her to take her picture.

This is why I ask her what was her situation during that KYC that could trigger BC to classify it as under duress. If it's a mere sweating etc, then it's probably a misunderstanding and an overreaction from BC.

I know you’re trying to help, but this is a clear case of thievery by BC Games. If they had concerns about the OP's KYC, a simple video call with the OP would have resolved that. They suspect abuse, they have the OP’s details and address from their documents, and have not reported it to the police, but they've happily decided to keep the money for themselves. Let's not pretend this is something else; it's a clear case of theft and it's shady as hell.

[Lakai01]

I know you’re trying to help, but this is a clear case of thievery by BC Games. If they had concerns about the OP's KYC, a simple video call with the OP would have resolved that. They suspect abuse, they have the OP’s details and address from their documents, and have not reported it to the police, but they've happily decided to keep the money for themselves. Let's not pretend this is something else; it's a clear case of theft and it's shady as hell.

To be honest, I wouldn't be so quick to prejudge until you know all the details from BC.Game. Payouts of this magnitude are certainly not uncommon at BC.Game, so I doubt that they are withholding the payout for no reason.

Of course, the case can only be cleared up if the relevant documents (videos from the KYC, etc.) are presented. As the support team has also actively contributed to this thread, I am sure that they are actively working on the issue, as a casino is unlikely to put up with accusations regarding its reputation.

[ghostingura2]

It seems their support representative is absent from the forum :\ convenient... or not.

I don't believe they would let him withdraw 14x without a valid KYC... just me saying.
Props to the BC Support for telling the "truth" and for the originality of it.

They could say the OP had multi accounts... or cheated... but it wasn't the case this time.

I also would like to know what ToS was violated and see some evidences from it. I suggest gathering all the pending claims of BC.Game, create a scam signature for it and contract a lawyer to fight it.
unbelievable...

[AHOYBRAUSE]

It seems their support representative is absent from the forum :\ convenient... or not.

I don't believe they would let him withdraw 14x without a valid KYC... just me saying.
Props to the BC Support for telling the "truth" and for the originality of it.

They could say the OP had multi accounts... or cheated... but it wasn't the case this time.

I also would like to know what ToS was violated and see some evidences from it. I suggest gathering all the pending claims of BC.Game, create a scam signature for it and contract a lawyer to fight it.
unbelievable...

This case has more meaning than your's ever had.
You move from casino to casino to casino and try to play your addiction card to get refunded. Basically it's fair to say they you are a scammer.
Your presence alone in this thread already is bad for OP because your name is tainted.

About this case, bc support is just figuring out what to do next. Once they come to a conclusion I am sure bc will update here.

[ghostingura2]

It seems their support representative is absent from the forum :\ convenient... or not.

I don't believe they would let him withdraw 14x without a valid KYC... just me saying.
Props to the BC Support for telling the "truth" and for the originality of it.

They could say the OP had multi accounts... or cheated... but it wasn't the case this time.

I also would like to know what ToS was violated and see some evidences from it. I suggest gathering all the pending claims of BC.Game, create a scam signature for it and contract a lawyer to fight it.
unbelievable...

This case has more meaning than your's ever had.
You move from casino to casino to casino and try to play your addiction card to get refunded. Basically it's fair to say they you are a scammer.
Your presence alone in this thread already is bad for OP because your name is tainted.

About this case, bc support is just figuring out what to do next. Once they come to a conclusion I am sure bc will update here.

If you have troubles with me, go to my thread. You are the one who is tainting. I got a GF dude, stop sending me nudes.

About this case, bc support is just figuring out what to do next. Once they come to a conclusion I am sure bc will update here.

Any evidence of that? or just your guess? do you wear guess? <3 stay put.

what to do next

You mean, what will be the next scam?

[Joana226]

About this case, bc support is just figuring out what to do next. Once they come to a conclusion I am sure bc will update here.

What information do you have regarding this matter?

All I can confirm is that I have yet to receive payment, as evidenced here: https://tronscan.org/#/address/TNPDxPWyQFFoj9mV6NPCNN7ZQG9jknVXhs"

I remain hopeful for a resolution, but given the absence of support and brief communication, my confidence in a swift resolution is waning.

[holydarkness]

Though I agree that [as I said previously] if OP's KYC shown signs of duress or perhaps even domestic abuse, what they should do is notify the authorities instead of confiscating fund, I won't jump too fast to a conclusion before understanding every side. Perhaps, if the situation BC tried to bring to our awareness involved OP being in a situation where she is clearly "unfit" for a KYC or being forced, like [at an extreme] being held at gun point, or pushed and forced to sit in front of the camera, perhaps they were concerned that the real operator of the user ID #23428479 is someone who tried to bypass account restriction by borrowing her ID, and upon the request of KYC, understanding that their picture won't match her ID, forced her to take her picture.

This is why I ask her what was her situation during that KYC that could trigger BC to classify it as under duress. If it's a mere sweating etc, then it's probably a misunderstanding and an overreaction from BC.

I know you’re trying to help, but this is a clear case of thievery by BC Games. If they had concerns about the OP's KYC, a simple video call with the OP would have resolved that. They suspect abuse, they have the OP’s details and address from their documents, and have not reported it to the police, but they've happily decided to keep the money for themselves. Let's not pretend this is something else; it's a clear case of theft and it's shady as hell.

If you would spare some time to weight the story from all sides while standing on a neutral ground, and try to take one or two steps ahead by guessing every possible scenario, I believe you'll see that you're jumping to conclusion. Talking about shady as hell and a clear case of... theft, though, I can't help but wonder where are you coming from?

I mean, not trying to accuse you of anything, simply weighting from all sides and trying to consider as much possible scenario as I can, here's some key fact:

1. You're caught as an identity thief, selling account with people's KYC, as reflected on your trust page
2. Your last post was by 2 June 2023, and you popped right into this thread
3. You insist that BC should accept her KYC or retake it

I have to say that I can't help but consider it is a very nice coincidence that fits the imaginery scenario in my head, about her being forced to do KYC as I described, "or pushed and forced to sit in front of the camera, perhaps they were concerned that the real operator of the user ID #23428479 is someone who tried to bypass account restriction by borrowing her ID, and upon the request of KYC, understanding that their picture won't match her ID, forced her to take her picture."

Can anyone else tell me if I am being way too imaginative and paranoid or is that a legit scenario and a way too eerie coincidence?

[...]

About this case, bc support is just figuring out what to do next. Once they come to a conclusion I am sure bc will update here.

Any evidence of that? or just your guess? do you wear guess? <3 stay put.

Actually... yes, there is an evidence of that. I can provide an evidence that BC's representative is currently trying to figure out what to do next, but I don't think that'll be wise of me to do so. As such, I hope, without going to much details, my words holds some water when I said that AHOBRAUSE's educated guess is actually correct, that BC's team are indeed trying to find a way and that their representative are not sitting on their hand.


Joana226, it'll be very much appreciated and helpful if you can answer my question on previous post.

[Joana226]

There isn't much I can contribute beyond what's already been expressed. It's evident I felt apprehensive given the circumstances and the significant sum of money involved. Personally, I don't see merit in dissecting the Mona Lisa painting in this context; only BC.Game possesses this interpretation.

To me, it seems illogical. I've provided all necessary information and cooperated fully. My interactions with BC.Game have ceased as my trust in them has diminished.

The funds in question represent a considerable profit that's currently inaccessible. As advised, if BC.Game has any allegations against me, they should address them through appropriate channels (police eg). Now, I simply request the owed payment be made promptly.

Question for you: If the situation were reversed, meaning if I had lost more than $90,000, would BC.Game return the bets I placed and lost using the same rationale? Please be honest. It's common knowledge that such a scenario is highly unlikely.

Since you mentioned that support is currently handling the case, I find it hard to comprehend why it would take so many days for a decision or review to be reached. In your opinion, what could be the reason for such a lengthy delay? Additionally, why is it that every time I've reached out to support via live chat, I've felt disregarded? Their responses seem automated, lacking in human empathy or consideration for my concerns.

Could you also include some questions directed towards BC.Game in this discussion? It seems like all the pressure is on me, and it's incredibly unsettling in this manner.

[Blossom15]

Yes, Inspector Clouseau, I sold KYC accounts back in the day. What does that have to do with anything? Why does my post history bother you? Does it make my opinion less valid?

You should go out sometime, you know, leave your room, spend time with real people. I bet you don’t have anything better to do with your useless time than to come on here pretending to help scam victims.

Stick to the facts or GTFO if you have nothing to contribute. The next thing you’ll be asking the OP is what they ate on the day and what the color of their shit was. If you were really neutral, you’d extend the same courtesy to BC Games.

Here are the facts:

1. The OP created an account, deposited, and won big.
2. The OP passed KYC before the big win.
3. The OP was able to withdraw some funds, which according to BC Games amounted to 14x their deposits, implying they have paid enough and it is acceptable not to pay the rest.
4. BC Games requested a second round of KYC, and the OP complied.
5. BC Games closed the account, denying the OP access to their account and funds.
6. The reason they gave was that the OP’s KYC picture is not the OP's, and that it seems coerced from a third party under the threat of violence. BC Games have not offered any proof to support their claims; it's solely their word and entirely subjective.
7. The OP has given BC Games permission to share the image while blanking out their name and other sensitive information.
8. BC Games is yet to respond.

I fail to see how your pointless line of questioning will contribute to resolving this issue. You speak as if you have insider knowledge of the inner workings of BC Games; I call bullshit

[AHOYBRAUSE]

Yes, Inspector Clouseau, I sold KYC accounts back in the day. What does that have to do with anything? Why does my post history bother you? Does it make my opinion less valid?

You should go out sometime, you know, leave your room, spend time with real people. I bet you don’t have anything better to do with your useless time than to come on here pretending to help scam victims.

Stick to the facts or GTFO if you have nothing to contribute. The next thing you’ll be asking the OP is what they ate on the day and what the color of their shit was. If you were really neutral, you’d extend the same courtesy to BC Games.

Here are the facts:

1. The OP created an account, deposited, and won big.
2. The OP passed KYC before the big win.
3. The OP was able to withdraw some funds, which according to BC Games amounted to 14x their deposits, implying they have paid enough and it is acceptable not to pay the rest.
4. BC Games requested a second round of KYC, and the OP complied.
5. BC Games closed the account, denying the OP access to their account and funds.
6. The reason they gave was that the OP’s KYC picture is not the OP's, and that it seems coerced from a third party under the threat of violence. BC Games have not offered any proof to support their claims; it's solely their word and entirely subjective.
7. The OP has given BC Games permission to share the image while blanking out their name and other sensitive information.
8. BC Games is yet to respond.

I fail to see how your pointless line of questioning will contribute to resolving this issue. You speak as if you have insider knowledge of the inner workings of BC Games; I call bullshit

Actually now that you react and reply so "passionate" it looks even more suspicious.
Why would YOU be so angry about this case without having a horse in the race, seems odd.
Not saying you have anything to do with it but your reaction looks really strange, I think other would agree.

Holydarkness just made a statement that your involvement here looks a bit off. He didn't accuse you of anything, just made his thoughts know.

I think everybody here should just hold their horses and wait until bc makes another statement. These things sometimes take time, as hard as it is. I totally understand the frustration is can cause. I have been in a situation where a site let me wait 40 days for a 20k withdrawal, without any updates or reasons given. So I know how it feels to be in a situation like that.

[Blossom15]

Whatever my motivation may be—odd, off, oddly passionate, suspicious or whatever—it is not the issue here.

The issue is that BC Games has stolen $90,000 from the OP, which they seem to have won fair and square.

I’m just making my thoughts known, just like you, @holydarkness and every other poster on this thread. Is that OK with you sir?

[holydarkness]

There isn't much I can contribute beyond what's already been expressed. It's evident I felt apprehensive given the circumstances and the significant sum of money involved. Personally, I don't see merit in dissecting the Mona Lisa painting in this context; only BC.Game possesses this interpretation.

To me, it seems illogical. I've provided all necessary information and cooperated fully. My interactions with BC.Game have ceased as my trust in them has diminished.

The funds in question represent a considerable profit that's currently inaccessible. As advised, if BC.Game has any allegations against me, they should address them through appropriate channels (police eg). Now, I simply request the owed payment be made promptly.

Actually... I personally think it can't be more crucial to dissect Mona Lisa following my last imaginative [possible] scenario.

Let's assume that the real person whose ID used for KYC [we'll assume her name is Joana] had her credential borrowed by a guy named Blo-Somme because Blo was excluded from BC, or did a violation and was perma-banned, thus he borrowed other's credential to circumvent this limitation, and she was forced against her will to perform KYC, and since she was reluctant to sit in front of a camera and get her picture taken, Blo had to hold her shoulder and pressed her down to keep her seated, slapped her, etc.

Looking at this KYC picture, BC's compliance team got concerned if Joana really is the one who control BC ID #23428479, and thus rejected the KYC.

Question for you: won't you think [if the imaginative scenario above is what actually transpired], BC did a good decision by trying to froze the account? Since Blo was using it to circumvent his restriction and Joana never actually played on their casino?

As such, it can't be more crucial to dissect our beloved Mona. So, do you mind telling us, roughly and without being too specific, can you tell us what possible situation were you at when you performed KYC that prompt BC to think Joana226 shows a sign of duress?

Question for you: If the situation were reversed, meaning if I had lost more than $90,000, would BC.Game return the bets I placed and lost using the same rationale? Please be honest. It's common knowledge that such a scenario is highly unlikely.

Since you mentioned that support is currently handling the case, I find it hard to comprehend why it would take so many days for a decision or review to be reached. In your opinion, what could be the reason for such a lengthy delay? Additionally, why is it that every time I've reached out to support via live chat, I've felt disregarded? Their responses seem automated, lacking in human empathy or consideration for my concerns.

Could you also include some questions directed towards BC.Game in this discussion? It seems like all the pressure is on me, and it's incredibly unsettling in this manner.

Then, uhh... contrary to common knowledge, they actually took those steps, they've been there and they've done that. There were cases in the past where they refunded user who did a violation, voiding bets that also includes the losing bets [thus crediting the player back with the lost fund], and even paid a price difference from BTC's fluctuation from when the case started up to when it got resolved.

And oh, if you don't mind, can you tell us what you ate that day? What was the color of your poop? Of course, you don't have to answer these last two questions.

[Joana226]

I'm puzzled as to why there's so much contention in my thread.

@holydarkness, I fail to see the logic in your argument. Couldn't the genuine account owner simply review the photo in question? If it looked unfavorable, they could ask for repeats, right?

Do you think that would make any sense? forcing someone to take a photo, photo that would be previously prepared before sending?

Please let me outside this fights between you, and focus on this.

When will BC answer the previous questions? yours included? When will I have my funds?

So accordingly to you everyone can create an account, then if lose the bets they just need to take a selfie with a gun pointed for example and request the kyc? And all the bets would be voided? Is it?

[holydarkness]

I'm puzzled as to why there's so much contention in my thread.

If I may clarify, by "contention", you mean I am being contentious by proposing the possible scenario of Blo and Joana? How, if I may ask? You don't agree that BC made a good call freezing the account if that's what really happens?

@holydarkness, I fail to see the logic in your argument. Couldn't the genuine account owner simply review the photo in question? If it looked unfavorable, they could ask for repeats, right?

I believe they could, asked to repeat the KYC. There are instances where when photos [though it's not the selfie photos, but I think it also happened in many occasions] are unfavorable, like blurry or accidentally covered, the casino asked for them to re-submit the photo in a more clear details.

However, I can't say that I am not agree if some cases need different approach.

For instance, a case where domestic abuse are clearly visible, they should inform the authority instead of freezing an account [though logically, temporarily freezing the account until the authorities take action might be a nice approach, to minimize the possibility the funds, suppose it's actually rightfully theirs as in the account was indeed controlled and owned by them and they win the prize fair and square, were taken from the victim's hand by the abusive significant other], or when the user are clearly shown to be forced to do KYC against their will because their identity were [forcefully] "borrowed", like they're being tied to a chair to have their picture taken for verification purpose or --to a more extreme degree-- held at gun point.

There are many terms to describe "under duress", and though some are generally agreeable to a point that it is a sign of duress [those tied on a chair, held at gun point, signs of domestic abuse, etc.], some can also be highly subjective, that the observer are highly biased and over-reacting to a situation, like misjudging the dreamy eyes as a vacant and depressive look, messy hair as a sign of distress, etc. that is what I tried to get a better picture of; from you.

If you can help us understand how and why did BC conclude your KYC picture as "under duress", we might be able to get to the bottom of the situation, whether it is a clear sign, agreeable to a point, that the person performing KYC is unfit to verify their identity, or is it a biased situation where the staff performing KYC-check get overreactive and misread the dazed look as a completely different situation.

So, again, I ask, can you describe, in a not-too-descriptive manner, your situation when you took your selfie for KYC? What could possibly triggers BC to think you're under duress? Were it simply because you're get over-excited and have a crazy-looking eyes, you got nervous and sweats a lot?

Do you think that would make any sense? forcing someone to take a photo, photo that would be previously prepared before sending?

Please rephrase, I don't think I fully understand the part I mark in underline.

Please let me outside this fights between you, and focus on this.

You were left out, and I am focused on your situation as well.

When will BC answer the previous questions? yours included? When will I have my funds?

I believe that's completely up to BC, to answer the previous questions, with mine included. All I can do is asking questions, proposing a solution, offering a possible scenario and educated guess, the decision to an action, as always, much like every other cases I've attended, is up to the casinos and their representative. But I believe the pace of you clarifying the situation will help.

So accordingly to you everyone can create an account, then if lose the bets they just need to take a selfie with a gun pointed for example and request the kyc? And all the bets would be voided? Is it?

What? Where did I say that, exactly? The selfie at gun-point is [clearly] an exaggerated situation of the scenario "performing KYC against their will", I don't think I've ever say, nor whatever I said this far can be interpreted as an encouragement in any degree that when someone lose a bet, they can simply take a selfie for KYC with a gun pointed on them to void the bets.

The explanation of voiding bets were a response and explanation to your inquiry about the situation being reversed, that when someone lost more than USD 90,000, and did a violation of the ToS they agreed, BC took a step that apparently [according to your words] highly unlikely according to common knowledge, by voiding all bets and credited the user back with their lost fund.

[Joana226]

If I may clarify, by "contention", you mean I am being contentious by proposing the possible scenario of Blo and Joana? How, if I may ask? You don't agree that BC made a good call freezing the account if that's what really happens?

No, I'm not concerned about that because it's entirely false. You can confirm this by reaching out to this forum administrators and checking our authentications or wtv.
My point was regarding the heated argument in this thread, which isn't contributing constructively to the topic.

I believe they could, asked to repeat the KYC. There are instances where when photos [though it's not the selfie photos, but I think it also happened in many occasions] are unfavorable, like blurry or accidentally covered, the casino asked for them to re-submit the photo in a more clear details.

Apologies for the confusion. What I meant was, the "kidnapper/captor" is requesting the "slave" to take new photos until they achieve a satisfactory one. Is that task too challenging? Keep in mind, we're talking about a photo, not a live stream on platforms like Twitch. How can the "captor" make such a mistake as to include a knife or weapon in the photo?

It's BC.Game Support's turn to respond to this. I've already granted permission several days ago for the KYC photo to be sent to both you and me if necessary. I don't comprehend why it's taking them so long to address inquiries here or provide that evidence.

If you can help us understand how and why did BC conclude your KYC picture as "under duress", we might be able to get to the bottom of the situation, whether it is a clear sign, agreeable to a point, that the person performing KYC is unfit to verify their identity, or is it a biased situation where the staff performing KYC-check get overreactive and misread the dazed look as a completely different situation.

Only they have the answer to this; for me, it's just a regular photo.

So, again, I ask, can you describe, in a not-too-descriptive manner, your situation when you took your selfie for KYC? What could possibly triggers BC to think you're under duress? Were it simply because you're get over-excited and have a crazy-looking eyes, you got nervous and sweats a lot?

This matter should be directed to BC.Game. As for me, there's nothing relevant to comment on regarding this photo. It's up to them to present the photo and clarify any issues with it, not me.

Please rephrase, I don't think I fully understand the part I mark in underline.

I was referring to the possibility that the "kidnapper" had complete control over the photo to be sent for KYC. So, if there was anything questionable about it, it would likely have been corrected before sending the photo, in my opinion. This is a practice observed on Dexter TV show, so I assume that individual would follow suit.

I believe that's completely up to BC, to answer the previous questions, with mine included. All I can do is asking questions, proposing a solution, offering a possible scenario and educated guess, the decision to an action, as always, much like every other cases I've attended, is up to the casinos and their representative. But I believe the pace of you clarifying the situation will help.

Could you kindly pose some questions to BC publicly as well? Otherwise, it appears somewhat biased from my perspective.

[holydarkness]

I am snipping the irrelevant post and merging parts of your post in single reply as [even though they're separated by a paragraph or two talking about different things] they're related.

[...]

I believe they could, asked to repeat the KYC. There are instances where when photos [though it's not the selfie photos, but I think it also happened in many occasions] are unfavorable, like blurry or accidentally covered, the casino asked for them to re-submit the photo in a more clear details.

Apologies for the confusion. What I meant was, the "kidnapper/captor" is requesting the "slave" to take new photos until they achieve a satisfactory one. Is that task too challenging? Keep in mind, we're talking about a photo, not a live stream on platforms like Twitch. How can the "captor" make such a mistake as to include a knife or weapon in the photo?

[...]

Please rephrase, I don't think I fully understand the part I mark in underline.

I was referring to the possibility that the "kidnapper" had complete control over the photo to be sent for KYC. So, if there was anything questionable about it, it would likely have been corrected before sending the photo, in my opinion. This is a practice observed on Dexter TV show, so I assume that individual would follow suit.

Thanks for clarifying. I guess, yes, that's highly logical, the kidnapper tries their best to take the best picture prior to uploading it and can take as much of the captive's photo to get it.

It brought a new possibility to my mind, though, namely what if [in our imaginative scenario], Blo is simply an account seller and not related to Joana at all? His business is with Johan, Joana's husband. For argumentative purpose, it's quite logical for a KYC seller to finally tapped out his ID [there are only so much of his relatives' ID that he can sell before he need to outsource], and that's when he met Johan. Promised Johan some cash to lend him ID, and Johan gave him both his and his wife's. Blo then sold the account to Bo, of whom use that ID to play in BC, because he previously got banned and he tried to get around that limitation.

Problem occured when the platform asked Bo to perform KYC, because even though Bo have Joana's govt. ID, he certainly can't show them the KYC profile, as it'll be completely different. So he reached Blo, asking for those selfie, Blo asked Johan to provide the photo, and Johan apparently did a very poor job because the KYC shown sign of duress.

The exact chain of people and the length of it may varies, but the gist was that the BC user simply bought an ID from someone, he was not the one taking picture, as such, he didn't exactly know what's the picture looks like, thus not knowing that it shows a sign of abuse, nor have the slightest idea of what happened, given he never had a chance to look into the picture.

As such, when he's asked to give his side, to explain from his side why would possibly BC marked the account under duress and rejected the KYC, he tried to be evasive, because he didn't have any idea of what's the picture looks like too.

Question for you: even though the scenario above is hypothetical, don't you think such even is a possibility?

It's BC.Game Support's turn to respond to this. I've already granted permission several days ago for the KYC photo to be sent to both you and me if necessary. I don't comprehend why it's taking them so long to address inquiries here or provide that evidence.

For this, I'm actually very conflicted. Let's say they do what you and several other people asked, shared the KYC photo in question to both you and me [or any other trusted member of the forum], it'll be for our eyes only, strictly limited to a few couple of eyes. Won't it be another case of "he said, she said"?

I can say that "oh, yes, the picture indeed shows signs of force" and you said "he lied, it's a completely normal photo with me sitting in front of a chair."

Same thing will happen if you escalate it to a mediator, where things are handled by one person. Though their neutrality can be trusted, it won't stop someone from saying something like "The Pogg is in bed with BC, they lied to me" [ironically, such baseless retaliatory accusation actually happened, though not with BC and not with Pogg]

I believe this is what's also on BC's mind, and that's why they kept being silent, they're trying to get a better approach.

So, here I am, if I may propose a better but more extreme solution, do you give your consent for them to provide it publicly here, with your face being blurred, and only part that --according to BC-- showed you being under duress is visible. I am currently contacting the highest ups [plural] of the forum and ask their permission to grant it as an exception [with some precaution taken, like blurring identifiable markers, etc.] to get this case resolved and/or if they need it to be solved in other manner.

Some have already replied to me, but I am waiting for all of them to give their insight prior to taking any action. For the time being, though, if I may repeat: do BC and the forum have your permission to publish your KYC image, with most of the identifiable aspect being blurred and only point of interests that made BC sure you're under duress being visible? Do you give your consent to this and will not consider it in any form as a way of doxxing you?

Second alternative I propose is to have multiple people check and validate the claim instead of just you and me. For this, I think blurring is not necessary, given the information is limited to a selected few's consumption instead of for public, and those selected few might get a better context if they see the details in full.

Though it will still leave room for "he said, she said, they said", the doubt will somewhat minimized as well as the exposure to your credential. If you agree to it, I will propose this [through mentioning their username here as well as sending them a PM] describing the situation in brief and ask if they would bear the burden of validation. The users will be those of high ranking, some frequently overseeing cases here on this sub-board, and I believe the forum acknowledges their neutrality. Still, for such, I'll need your consent in writing like above, that you agree to share that private information of yours to them and will not consider, in any form, that such action as doxxing you.

If you can help us understand how and why did BC conclude your KYC picture as "under duress", we might be able to get to the bottom of the situation, whether it is a clear sign, agreeable to a point, that the person performing KYC is unfit to verify their identity, or is it a biased situation where the staff performing KYC-check get overreactive and misread the dazed look as a completely different situation.

Only they have the answer to this; for me, it's just a regular photo.

So, again, I ask, can you describe, in a not-too-descriptive manner, your situation when you took your selfie for KYC? What could possibly triggers BC to think you're under duress? Were it simply because you're get over-excited and have a crazy-looking eyes, you got nervous and sweats a lot?

This matter should be directed to BC.Game. As for me, there's nothing relevant to comment on regarding this photo. It's up to them to present the photo and clarify any issues with it, not me.

This highlight the possibility of "he said, she said" as explained above. It is not an unlikely situation that if we did what proposed, BC sharing the photo in question strictly to you and me, you'll say "it looks regular to me" while I said something else that contradicts that statement.

I believe that's completely up to BC, to answer the previous questions, with mine included. All I can do is asking questions, proposing a solution, offering a possible scenario and educated guess, the decision to an action, as always, much like every other cases I've attended, is up to the casinos and their representative. But I believe the pace of you clarifying the situation will help.

Could you kindly pose some questions to BC publicly as well? Otherwise, it appears somewhat biased from my perspective.

To put it into perspective, we are currently focusing on the point of "picture under duress". BC currently have made their statement, that they think the KYC photo is questionable. We tried to find a way around to prove this, as posting it here [for the time being] will be against forum rules. Thus, I tried to gain perspective from you, and thus, it looks like me only questioning you and not BC.

Of course, I can ask BC to give more details, just like I asked you. "BC, tell us whether she's tied to a chair or held at gun point? Describe to us, without being too specific, what made you think she's under duress", but I somewhat have a feeling that it will bring an undesired outcome.

To be blunt, I actually begin wondering why is it so difficult for you to answer the question I asked, if you're really wanted to get to the bottom of this, all you need to do from your part is tell us what were you looked like during the process that convince them you're under duress. If you're being completely normal, you can say that "I sit normally, hands on each side of my body, hair a bit messy, I smiled at the camera, with my jaw slightly opened due to my disbelief" however, what we get so far [at least according to my observation] was that you parroting me, without describing your past situation in your own word.

[Joana226]

Yes I give my permission to them to publish it here in public.
I accept all your recommendations. Although it seems their OP is away for too many days already.

Later today I'll answer your pending questions. We are going in circles, and without bc.game intervention we will not get into any conclusion together. Please tell them to answer it and to publish the photo so everyone can judge.
There are no hands tied there are no weapons...

BC.game hello?

[ghostingura2]

OP it is your fault that BC.Game Support left the forum. (kidding but it's a funny coincidence)
Since your claim he stopped making replies to all the cases.

Don't expect any reply contacting CIL - their license holder. I'm gonna open a Scam accusation about it on next week if I still don't hear from them.

[holydarkness]

Yes I give my permission to them to publish it here in public.
I accept all your recommendations. Although it seems their OP is away for too many days already.

Later today I'll answer your pending questions. We are going in circles, and without bc.game intervention we will not get into any conclusion together. Please tell them to answer it and to publish the photo so everyone can judge.
There are no hands tied there are no weapons...

BC.game hello?

It is not that simple, the forum prizes privacy so much and we frown to doxxing [though if you give your consent and agreement, technically it's allowed]. This is what I try to get from the higher highest-ups, their permission to make an exception. I will specifically ask BC to refrain from doing so while I try to get green light from them.

But, suppose they allow it as an exception and you give your consent, I somehow think we [the forum] will still find it quite unethical for such information to be available for public on this section, not to mention BC perhaps think it violates their ToS with you regarding privacy. I think this is why BC is silent for a while, they weighted all the options carefully and try to come with the best one.

To be transparent [yet still without being specific as the nature of what I asked and they replied is personal and private] one actually gave his greenlight, as long as you gave your consent and words that you will not consider it as an attempt to doxx you [which you already gave] but the others suggested other approach. And unless I get a green light from all of them, in an absolute, uncontested, all-in-the-same-agreement way to get to verify this photo, I'll ask to refrain from walking this path.

Thus, I think the best approach, if we don't want to wait for the absolute permission, where we'll [most likely] still adhere to forum's rule, and perhaps not violating BC's privacy policy ToS, as well as preserving the sensitive info contained in that picture in the best way we can for your sake, I am suggesting you to take the second alternative: to have multiple people to check and validate the real circumstance around that photo, instead of just you and me.

If you [and BC, in regards to their privacy policy] are agree with this approach, I will propose several names, of whom are DTs, whose neutrality [I think we can all agree] are without doubt, and some are frequently attending cases on scam accusation boards and probably even familiar with your case as they follow the development in silence.

From those names, you can choose [to be sure that this entire process is on a neutral ground and free of any manipulation] which users you're willing to have your personal info being shared to. I'll then send each of them PMs, asking if they're willing to bear the burden to check and validate the photo and give their statement here regarding what they think of the photo. If one or two of them refuse [which, completely within their right], I will then ask you to choose another name from the list until we reach... I think five people [seven with you and me included] agree to validate it is enough? Or will that be a tad bit of an overkill?

Alternatively, if you want to turn the table, here's the list of this month's DT, you can choose the ones that you think is trustable and write their name here, I'll see from those names, which DTs are most likely will want to help verifying your case, if we all agree on that name, I'll ask their help through PM.

I think you'll also need to give a written statement, as in here, in form of a post, that you waive your rights on BC's privacy policy and allow them to publish that specific personal information of yours.

And I'm still waiting for this,

[...] Later today I'll answer your pending questions. [...]

BC.Game Support, this proposal is also open for you. I'll repeat what I say above, that I highly urge you to refrain from publishing it here in public prior to the greenlight from the mods. However, I also understand that casinos have a privacy policy that they have to adhere.

I believe your silence is because you're conflicted with whether to comply with OP's proposal [about posting here or through PM to selected high ranked member] in regards to their privacy. Though everything should be approached with case-to-case basis, if you believe the approach I propose above will jeopardize this specific user's privacy and you want to keep it safe from public in accordance to your privacy policy, the best way that your team can take is, perhaps, a video call. If you're willing to do it?

[BC.Game Support]

Thank you for your proposal, Holy.

we sincerely apologize for the delayed response and appreciate everyone's attention to this matter.

Regarding the request to disclose KYC data, we must clarify that, based on our policies and security considerations, we are unable to disclose KYC backend data externally.

But to ensure the accuracy and legality of the information on file, we would like to invite OP to participate in a video call. This will allow us to communicate directly with OP to address any potential issues or uncertainties.

To initiate the verification process, please provide your Telegram ID here, and we will contact you to arrange a suitable time for the video call.

[Joana226]

Thank you for your proposal, Holy.

we sincerely apologize for the delayed response and appreciate everyone's attention to this matter.

Regarding the request to disclose KYC data, we must clarify that, based on our policies and security considerations, we are unable to disclose KYC backend data externally.

But to ensure the accuracy and legality of the information on file, we would like to invite OP to participate in a video call. This will allow us to communicate directly with OP to address any potential issues or uncertainties.

To initiate the verification process, please provide your Telegram ID here, and we will contact you to arrange a suitable time for the video call.

Some weeks ago, I contacted you regarding this matter in order to resolve everything accordingly. However, my attempts were ignored, as you may be aware. Despite completing my KYC process and providing all the necessary evidence as requested, my account was closed without any satisfactory explanation or evidence provided, and all my funds were confiscated.

I no longer have confidence in your services and will not engage in any further verification processes directly with you. In the meantime, I will retain my winnings while pursuing alternative avenues for complaint, including your gaming licensing authority.

Moving forward, all communications pertaining to this issue will be conducted through a third party, as I no longer trust BC.Game.

You already possess all the necessary information from me; this appears to be yet another pretext to avoid fulfilling your obligations.

[AHOYBRAUSE]

Thank you for your proposal, Holy.

we sincerely apologize for the delayed response and appreciate everyone's attention to this matter.

Regarding the request to disclose KYC data, we must clarify that, based on our policies and security considerations, we are unable to disclose KYC backend data externally.

But to ensure the accuracy and legality of the information on file, we would like to invite OP to participate in a video call. This will allow us to communicate directly with OP to address any potential issues or uncertainties.

To initiate the verification process, please provide your Telegram ID here, and we will contact you to arrange a suitable time for the video call.

Some weeks ago, I contacted you regarding this matter in order to resolve everything accordingly. However, my attempts were ignored, as you may be aware. Despite completing my KYC process and providing all the necessary evidence as requested, my account was closed without any satisfactory explanation or evidence provided, and all my funds were confiscated.

I no longer have confidence in your services and will not engage in any further verification processes directly with you. In the meantime, I will retain my winnings while pursuing alternative avenues for complaint, including your gaming licensing authority.

Moving forward, all communications pertaining to this issue will be conducted through a third party, as I no longer trust BC.Game.

You already possess all the necessary information from me; this appears to be yet another pretext to avoid fulfilling your obligations.

LOL, you finally have a reply with a way to verify and get your money, but for some reason you refuse??
That's looks super suspicious to be honest.
I was actually the one that advised bc to consider doing a video verification because I think it's the best way to verify you are truthful. If you have nothing to hide doing this call it the PERFECT way to get this resolved.
If I had something to hide I would act just the way you just did.

Also, If I was waiting to get paid I would jump on that opportunity immediately. To be honest, I kinda expected this reply for some reason, don't know why.
You can use third party all you want now, they offered you a way for KYC, you refused. A 3rd party will tell you the same thing. Guess all that's left to say now is good luck.

[Joana226]

BC Game I sent you PM

[BC.Game Support]

BC Game I sent you PM

I didn't receive your TG ID in the private message.
Please understand that the video call is an enhanced method to better verify the authenticity of the account.
We look forward to getting in touch with you.

[Joana226]

BC Game I sent you PM

I didn't receive your TG ID in the private message.
Please understand that the video call is an enhanced method to better verify the authenticity of the account.
We look forward to getting in touch with you.

I believe I can't send you PM, thats why. Telegram is blocked in my region as you may know.
Send me an email to my registered email, and share a meeting URL so we can do that via Teams for example.

Can you clarify and specify to everyone what is wrong with my actual KYC?

Can you describe what are the signals you see wrong in my photo? I believe it would be helpfull.

[GxSTxV]

Can you clarify and specify to everyone what is wrong with my actual KYC?

I'm having trouble understanding why you are asking such questions in this situation, despite waiting for help this much of time and after given a solution to cash out your winnings, omg you are hesitant to contact BC Game directly and prefer using a third party, refusing to schedule a video call because you don’t trust them anymore? Then once again seem to agree on video call to confirm your identity.

you should know that video calls for KYC verification are standard in these situations and most casinos require them, not just BC Game, especially with the amount of money in process is a bug sum, so the only solution to resolve your issue efficiently it's best to accept and arrange the video call if you are really the owner of the account and documents sent in first place.

[Joana226]

Can you clarify and specify to everyone what is wrong with my actual KYC?

I'm having trouble understanding why you are asking such questions in this situation, despite waiting for help this much of time and after given a solution to cash out your winnings, omg you are hesitant to contact BC Game directly and prefer using a third party, refusing to schedule a video call because you don’t trust them anymore? Then once again seem to agree on video call to confirm your identity.

you should know that video calls for KYC verification are standard in these situations and most casinos require them, not just BC Game, especially with the amount of money in process is a bug sum, so the only solution to resolve your issue efficiently it's best to accept and arrange the video call if you are really the owner of the account and documents sent in first place.

My account is closed since November. I'm waiting for their invite through email to meet them. It will be dragged weeks or months... you will see.
Why only now they "offer" this solution? Why did I need to create a thread here? why not answering emails or chat? why keeping it silently 5 months?

But to ensure the accuracy and legality of the information on file, we would like to invite OP to participate in a video call. This will allow us to communicate directly with OP to address any potential issues or uncertainties.

Why did I need to wait 5 months for this? Explain it.

[Jawhead999]

My account is closed since November. I'm waiting for their invite through email to meet them. It will be dragged weeks or months... you will see.
Why only now they "offer" this solution? Why did I need to create a thread here? why not answering emails or chat? why keeping it silently 5 months?

Why did I need to wait 5 months for this? Explain it.

They gets pressured by you and other users, that's why they choose to handle the case instead of being silent/ignore it. I understand you want them to tell the actual reason why they did it to you, but I guess they won't give it because other people will try to abuse it i.e. double edged sword. Just like in other casinos, most of them won't give the actual reason.

It's better for you to follow what they ask, you might get your coins.

[Joana226]

My account is closed since November. I'm waiting for their invite through email to meet them. It will be dragged weeks or months... you will see.
Why only now they "offer" this solution? Why did I need to create a thread here? why not answering emails or chat? why keeping it silently 5 months?

Why did I need to wait 5 months for this? Explain it.

They gets pressured by you and other users, that's why they choose to handle the case instead of being silent/ignore it. I understand you want them to tell the actual reason why they did it to you, but I guess they won't give it because other people will try to abuse it i.e. double edged sword. Just like in other casinos, most of them won't give the actual reason.

It's better for you to follow what they ask, you might get your coins.

I feel it's unjust... I'm merely inquiring about what has already been requested.

This time, I actually have to agree with this. What kind of "KYC under threat" do you mean and how is it justifies the account being locked and amount winning being held? She shows the distress hand signal on her KYC? If she did, notify the authorities to send help to her home, not confiscate her funds.

Please elaborate more.

Is it unreasonable to request transparency and clarity regarding what was wrong with my photo? It's perplexing that they can't even share the censored image. To me, it seems like yet another excuse to withhold my money.

Additionally, could you provide any evidence that requesting a video call is a standard procedure? I haven't found any mention of it in their terms. I'm not opposed to the idea, and I'm patiently awaiting a meeting request via email.

[Blossom15]

OP, the “why” is that they don’t want to pay you, so they're doing everything possible not to pay. Five months is a really long time and nothing justifies it. However, they’re offering a solution now because the forum is watching. And even though they don't have video calls in their terms, and it's unusual, I'd encourage you to do it and brush it off as a minor inconvenience. Only a stupid person would deposit and play here after reading about your ordeal.

[Joana226]

OP, the “why” is that they don’t want to pay you, so they're doing everything possible not to pay. Five months is a really long time and nothing justifies it. However, they’re offering a solution now because the forum is watching. And even though they don't have video calls in their terms, and it's unusual, I'd encourage you to do it and brush it off as a minor inconvenience. Only a stupid person would deposit and play here after reading about your ordeal.

That's why I aimed to cease this issue of private matters. I'm curious about how many more days I'll have to wait to receive a meeting invite. Furthermore, it's utterly futile considering I was a registered and verified user. It's absurd to witness BC.Game acting with impunity, evading any accountability or repercussions.

They will never address the issue with my photo or provide any evidence because they operate deceitfully and have no grounds to justify their actions.

I'm not afraid of them anymore. I'll keep exposing it as long as I live, and I'll keep this thread alive to remember everyone to be aware of this scammers.

BC.Game, you possess my information, my details, my photos, my funds, and my wallet address. The ball is in your court.

[holydarkness]

[...]

Don't expect any reply contacting CIL - their license holder. I'm gonna open a Scam accusation about it on next week if I still don't hear from them.

I somehow missed this one. To clarify, you want to raise a scam accusation against CIL? Because they didn't reply you within... few days?

Ok, I actually have typed a reply to your post on your thread, of which part of it contain a topic about CIL. I am not posting it yet because I accepted your invitation to contact the support myself and inquire about the matter. But apparently I am not as lucky as you, I still can't reach them up to this second because I can't sit in front of my monitor the entire day and diligently wait for their reply, and that they close ticket after a short period of silence from us [I am fair here, I take no side, so I say what actually happens] though their response time to our ticket is hugely disproportionate to the time they gave us to respond to it. I covered about it on the other thread, that they're currently clogged, but that's why my long silence on your thread, and perhaps I better posted it right now and made an addition about that so called "policy" after I can get in touch with them.

[...]Can you clarify and specify to everyone what is wrong with my actual KYC?[...]

Can you?

I've asked you numerous times to describe the nature of that photo according to your version, yet you keep evading the inquiry and insistent on being allowed to see it. It just strengthen the possibility of Blo-Johan-and-Joana theory, that you're clueless about the photo, how it even looks like.

And now that you're reluctant to do video verification KYC...

They gets pressured by you and other users, that's why they choose to handle the case instead of being silent/ignore it. I understand you want them to tell the actual reason why they did it to you, but I guess they won't give it because other people will try to abuse it i.e. double edged sword. Just like in other casinos, most of them won't give the actual reason.

It's better for you to follow what they ask, you might get your coins.

It's not that easy. If you give this whole thread a read, I think you'll come to a situation where you question OP's sincerity and her story, and that BC tries to find the best approach to tackle the case, in regards to the possible situation behind that KYC photo.

If I were BC, I will actually refrain from performing that video call until OP can at least give a hint that she roughly knows what the photo looks like, to prove that it is indeed herself who perform the KYC and the account is owned and operated by her. I somewhat find it kinda suspicious if someone can't describe [and deflecting the question over and over] what she looked like during her KYC.

Well, OP, can you at least tell us something, anything about the photo? The color of your clothes? What background you were in? A blank white wall of your living room? Blue wall as you're in your bedroom? A cafe?

[Joana226]

I'm waiting for BC email with the invitation to have the video meeting.

I'll keep you posted with anything new from it.

BC Support, can you update it after sending the invite?

[ScamViruS]

~~~

Some weeks ago, I contacted you regarding this matter in order to resolve everything accordingly. However, my attempts were ignored, as you may be aware. Despite completing my KYC process and providing all the necessary evidence as requested, my account was closed without any satisfactory explanation or evidence provided, and all my funds were confiscated.

I no longer have confidence in your services and will not engage in any further verification processes directly with you. In the meantime, I will retain my winnings while pursuing alternative avenues for complaint, including your gaming licensing authority.

Moving forward, all communications pertaining to this issue will be conducted through a third party, as I no longer trust BC.Game.

You already possess all the necessary information from me; this appears to be yet another pretext to avoid fulfilling your obligations.

When BC.Game has concluded to solve your problem and they have found a way to clear their doubts about your KYC, then you should not have any problem to verify on video call, if you actually used real documents. During KYC verification. Why would you want to give up your winnings if you don't have any serious problems? Your activity now looks suspicious, is BC.Game's finding against you correct? Can you clear why you are not interested in video call verification?

[Joana226]

~~~

Some weeks ago, I contacted you regarding this matter in order to resolve everything accordingly. However, my attempts were ignored, as you may be aware. Despite completing my KYC process and providing all the necessary evidence as requested, my account was closed without any satisfactory explanation or evidence provided, and all my funds were confiscated.

I no longer have confidence in your services and will not engage in any further verification processes directly with you. In the meantime, I will retain my winnings while pursuing alternative avenues for complaint, including your gaming licensing authority.

Moving forward, all communications pertaining to this issue will be conducted through a third party, as I no longer trust BC.Game.

You already possess all the necessary information from me; this appears to be yet another pretext to avoid fulfilling your obligations.

When BC.Game has concluded to solve your problem and they have found a way to clear their doubts about your KYC, then you should not have any problem to verify on video call, if you actually used real documents. During KYC verification. Why would you want to give up your winnings if you don't have any serious problems? Your activity now looks suspicious, is BC.Game's finding against you correct? Can you clear why you are not interested in video call verification?

It is just another pretext from them to keep saving my funds. I'm not against it anymore as I mentioned. I requested them to send me a meeting to do the video call through email. What else do I need to do now?

[Joana226]

For over five months now, I've been denied access to my rightful profits on bc.game casino. This prolonged withholding of funds begs the question: if this isn't a clear-cut example of a scam, then what exactly constitutes one? It's baffling and deeply concerning that despite fulfilling all requirements and expectations, my earnings remain unjustly withheld.

[holydarkness]

For over five months now, I've been denied access to my rightful profits on bc.game casino. This prolonged withholding of funds begs the question: if this isn't a clear-cut example of a scam, then what exactly constitutes one? It's baffling and deeply concerning that despite fulfilling all requirements and expectations, my earnings remain unjustly withheld.

I'm... confused. Is this you saying that you finally managed to be on a video call verification with them and they denied you or were you saying you're still waiting for their link? If it's the later, I can try to reach them through PM and urge them to clear this headache. If it's the former... well, I'll ask you to kindly elaborate more on what happened during that call.

[Joana226]

2nd option.

I'm keep waiting for a meeting invite.
Over 5 months passed. So far I can say I was scammed. That's what I'm gonna say to everyone until it is solved.

[holydarkness]

2nd option.

I'm keep waiting for a meeting invite.
Over 5 months passed. So far I can say I was scammed. That's what I'm gonna say to everyone until it is solved.

BC.Game Support, do you mind to pick a date of the video call, tell OP here, and create a Team's meeting to get this resolved? Or, if you prefer other service to conduct your video verification, please propose to OP. As OP said, she can't reach you through TG, so the link will probably be best to be delivered through OP's registered email address, just as she proposed.

[Jawhead999]

It's not that easy. If you give this whole thread a read, I think you'll come to a situation where you question OP's sincerity and her story, and that BC tries to find the best approach to tackle the case, in regards to the possible situation behind that KYC photo.

If I were BC, I will actually refrain from performing that video call until OP can at least give a hint that she roughly knows what the photo looks like, to prove that it is indeed herself who perform the KYC and the account is owned and operated by her. I somewhat find it kinda suspicious if someone can't describe [and deflecting the question over and over] what she looked like during her KYC.

It's always been like that when both of the parties try to act like a victim and refrain to post more evidence, no one know which one is right and which one is wrong, I could be wrong to support @OP's, but no one know the truths. 

I understand it's weird @OP didn't want to publicize his KYC when he was saying it's fine for Bc.game to post it here, at the same time it's not make sense how a picture under threat violates their terms. Now it's Bc.game turn that didn't post the meeting invite, or it could @OP is lying here.

[BC.Game Support]

I'm keep waiting for a meeting invite.

Based on our private message confirmation yesterday, we scheduled a video call for today and provided the available time slots. I sent you a PM a few hours ago with the details of the time and link. The scheduled video call has begun, but we haven't seen you online yet. To ensure you haven't missed my previous message, we both have availability in the next 4 to 6 hours, and you can join the call at any time.

[Joana226]

I'm keep waiting for a meeting invite.

Based on our private message confirmation yesterday, we scheduled a video call for today and provided the available time slots. I sent you a PM a few hours ago with the details of the time and link. The scheduled video call has begun, but we haven't seen you online yet. To ensure you haven't missed my previous message, we both have availability in the next 4 to 6 hours, and you can join the call at any time.

Can you please share the invite through email?

[BC.Game Support]

I'm keep waiting for a meeting invite.

Based on our private message confirmation yesterday, we scheduled a video call for today and provided the available time slots. I sent you a PM a few hours ago with the details of the time and link. The scheduled video call has begun, but we haven't seen you online yet. To ensure you haven't missed my previous message, we both have availability in the next 4 to 6 hours, and you can join the call at any time.

Can you please share the invite through email?

Please check PM

[Coin_trader]

I'm keep waiting for a meeting invite.

Based on our private message confirmation yesterday, we scheduled a video call for today and provided the available time slots. I sent you a PM a few hours ago with the details of the time and link. The scheduled video call has begun, but we haven't seen you online yet. To ensure you haven't missed my previous message, we both have availability in the next 4 to 6 hours, and you can join the call at any time.

To be fair, Does this user really have a questionable activity about her winnings that makes you investigate and hold her fund for this long period of time? I’m not questioning your integrity but I’m curious on what is the real reason for flagging his account after winning that amount?

This issue seems like being prolonged due to the KYC which shouldn’t be not the main focus of holding his funds if he play the game in fair way without any evidence from you of malicious practice. Because it looks like winning in your casino a jackpot will cause a delay a withdrawal if you can’t provide a valid reason for the investigation aside from the winning amount.

[AHOYBRAUSE]

I'm keep waiting for a meeting invite.

Based on our private message confirmation yesterday, we scheduled a video call for today and provided the available time slots. I sent you a PM a few hours ago with the details of the time and link. The scheduled video call has begun, but we haven't seen you online yet. To ensure you haven't missed my previous message, we both have availability in the next 4 to 6 hours, and you can join the call at any time.

Can you please share the invite through email?

He sent you a message and you had a conversation. Why is it so hard to follow the link they provided? You always request fast replies but when there is a solution on the table you are stalling, that doesn't make any sense honestly.

I wonder why this must be so hard.

[Joana226]

To be fair, Does this user really have a questionable activity about her winnings that makes you investigate and hold her fund for this long period of time? I’m not questioning your integrity but I’m curious on what is the real reason for flagging his account after winning that amount?

This issue seems like being prolonged due to the KYC which shouldn’t be not the main focus of holding his funds if he play the game in fair way without any evidence from you of malicious practice. Because it looks like winning in your casino a jackpot will cause a delay a withdrawal if you can’t provide a valid reason for the investigation aside from the winning amount.

They told the issue here is that they reviewd again my KYC after my Big Win, and they found that I was being under threat. Doing that they stopped helping me through email and chat spamming always the same answer.

Please check PM

He sent you a message and you had a conversation. Why is it so hard to follow the link they provided? You always request fast replies but when there is a solution on the table you are stalling, that doesn't make any sense honestly.

I wonder why this must be so hard.

I now have the support and guidance of Roelof Bijkerk in this matter. He has experience in litigating against BC.Game in similar cases in Curacao.

All I need is an official communication from BC.Game's official email to my registered email address. While it may not seem significant to you, it holds legal importance to the case.

[Coin_trader]

To be fair, Does this user really have a questionable activity about her winnings that makes you investigate and hold her fund for this long period of time? I’m not questioning your integrity but I’m curious on what is the real reason for flagging his account after winning that amount?

This issue seems like being prolonged due to the KYC which shouldn’t be not the main focus of holding his funds if he play the game in fair way without any evidence from you of malicious practice. Because it looks like winning in your casino a jackpot will cause a delay a withdrawal if you can’t provide a valid reason for the investigation aside from the winning amount.

They told the issue here is that they reviewd again my KYC after my Big Win, and they found that I was being under threat. Doing that they stopped helping me through email and chat spamming always the same answer.

Under threat of what? If the problem is only your ID then why this matter needs to be this long. Do you have no problem providing valid ID? I have this same issue on Livecasino and Duelbits but the error is on my side since I didn’t notice that my ID was already expired but I solve my problem immediately after I provide valid ID. Take note I won huge amount too but not as huge as yours.

I now have the support and guidance of Roelof Bijkerk in this matter. He has experience in litigating against BC.Game in similar cases in Curacao.

All I need is an official communication from BC.Game's official email to my registered email address. While it may not seem significant to you, it holds legal importance to the case.

Don’t do this, Passing your case to Curacao will make your issue longer to process. BC will not be able to fix your issue here because they will deal with Curacao license which will take a lot of time and probably money from you for your lawyer expenses. BC is cooperating here in the forum, just be patient here because they will help you to solve your issue assuming that’s there’s no underlying issue aside from what you disclosed here.

[Joana226]

I'm unsure how to respond to your inquiry about 'Under threat of what?' since it was just a regular photo, and no explanation has been provided thus far.
My KYC process has been completed, including both levels, and my account has already been verified.

Do you have no problem providing valid ID?

No, that is not the case at all.

While I haven't yet escalated my case to Curacao, I've been in touch with Mr. Roelof on the advice of another user (thanks for that). Currently, I intend to follow his recommendations, which involve receiving official communication from BC via email, as this is the official method of communication recognized in court. Additionally, I plan to record the video call to serve as evidence in court if necessary.

My primary goal remains to resolve my complaint as quickly as possible. However, after enduring over five months of waiting, my approach has shifted to one of caution and deliberation rather than immediate action.

[AHOYBRAUSE]

I now have the support and guidance of Roelof Bijkerk in this matter. He has experience in litigating against BC.Game in similar cases in Curacao.

All I need is an official communication from BC.Game's official email to my registered email address. While it may not seem significant to you, it holds legal importance to the case.

So in other words, you did not attend the KYC meeting intentionally. Great work I must say.
Does make 0 sense at all to skip the meeting you were waiting for, but yet some things you do don't make any sense.

By the way, I don't believe you are in contact with a senior partner of a law firm directly. But that's a different story.

If you attended the video call and documented it you would have perfect evidence you did nothing wrong. Yet you intentionally skip this opportunity, why? It really is very strange!
I am not taking any sides here, yet your actions don't make any sense. If I had this possibility, as I have mentioned before, I would never skip it, NEVER.

[holydarkness]

To be fair, Does this user really have a questionable activity about her winnings that makes you investigate and hold her fund for this long period of time? I’m not questioning your integrity but I’m curious on what is the real reason for flagging his account after winning that amount?

As I believe you're well aware, verifying a bet prior to releasing them to the winner, to be sure that the winning is justified and does not utilizing anything malicious, is a common practice shared amongst casinos for big wins.

This issue seems like being prolonged due to the KYC which shouldn’t be not the main focus of holding his funds if he play the game in fair way without any evidence from you of malicious practice. Because it looks like winning in your casino a jackpot will cause a delay a withdrawal if you can’t provide a valid reason for the investigation aside from the winning amount.

[...] at the same time it's not make sense how a picture under threat violates their terms. [...]

I can't be 100% sure, but I believe what happened from BC's side, and why they consider the possibility of a breach to their ToS, is something that goes along what I assume and describe here [post #47], of which prompt them to investigate.

[...]
I now have the support and guidance of Roelof Bijkerk in this matter. He has experience in litigating against BC.Game in similar cases in Curacao.

All I need is an official communication from BC.Game's official email to my registered email address. While it may not seem significant to you, it holds legal importance to the case.

I don't think I understand... well, actually I think I do, but I must have understand it wrongly because it doesn't make sense. You're saying that after all of this push and pull, after all of these efforts, when BC finally agree to perform a video verification, the one that, once you passed it, and which you'll be able to pass it very easily, as you're indeed the owner of the submitted document, will probably get things resolved, you didn't come to the session [which they keep open for hours] because you decide to take it to a lawsuit? The few seconds call of video verification that --again-- can solve it, and you didn't want it anymore? And you made this decision right when they agreed and established the session, because up to yesterday, you're seemingly still open to this method.

Or was it because you think BC actually will not take the session and prove the credential. And when they do, you need to find a way to get around it? I honestly want to believe that I understand things wrongly, because here's a solution for your case, that'll probably just take less than a minute, and you won't even bother to try it and decide to take a course that'll steal you weeks, if not months?


[I made this post up to the first sentence of the part where I addressed OP, minimized my browser, and when I came back, everything is wiped clean. Not even a draft since I didn't bother hit preview because I don't think it'll wiped clean. So I have to type everything again from the beginning, and realized that some point that I wanted to raise also posted by AHOBRAUSE]

[Joana226]

All I'm asking is that BC.Game sends me a formal email asking for a video call to confirm my KYC via email - as this is the official form of contact.

I have not initiated any legal proceedings - for now I have only asked for advice. You are making a big mess, maybe it's my fault for not explaining myself well.
I have all interactions with BC.Game documented, if there is a requirement for video confirmation, I ask that you do it through the official channel and not through private messages on this forum - I already had requested this to be this way before any invitation was made.

Furthermore, and nevertheless, (once again) I would like to hear from BC.Game Support why they needed more than 5 months to finally propose this step to me.

[holydarkness]

All I'm asking is that BC.Game sends me a formal email asking for a video call to confirm my KYC via email - as this is the official form of contact.

I have not initiated any legal proceedings - for now I have only asked for advice. You are making a big mess, maybe it's my fault for not explaining myself well.
I have all interactions with BC.Game documented, if there is a requirement for video confirmation, I ask that you do it through the official channel and not through private messages on this forum - I already had requested this to be this way before any invitation was made.

Furthermore, and nevertheless, (once again) I would like to hear from BC.Game Support why they needed more than 5 months to finally propose this step to me.

And you're suiting [pun intended] yourself up for a legal suit is because...? Also, the reason you did not bother to come to the video call verification that they've arranged is because...? Further, after you throw this verification session away, without so much regard [as it seems], why do you think they should give a second session, and/or not being more suspicious with the authenticity of your account?

[Joana226]

All I'm asking is that BC.Game sends me a formal email asking for a video call to confirm my KYC via email - as this is the official form of contact.

I have not initiated any legal proceedings - for now I have only asked for advice. You are making a big mess, maybe it's my fault for not explaining myself well.
I have all interactions with BC.Game documented, if there is a requirement for video confirmation, I ask that you do it through the official channel and not through private messages on this forum - I already had requested this to be this way before any invitation was made.

Furthermore, and nevertheless, (once again) I would like to hear from BC.Game Support why they needed more than 5 months to finally propose this step to me.

And you're suiting [pun intended] yourself up for a legal suit is because...? Also, the reason you did not bother to come to the video call verification that they've arranged is because...? Further, after you throw this verification session away, without so much regard [as it seems], why do you think they should give a second session, and/or not being more suspicious with the authenticity of your account?

1- They denied me my winnings for almost 6 months (now all I have is a meeting request that doesn't mean I get my funds), and always ignored any request from me. In your opinion, is this good? Do you think it would be legal for any casino from today onwards to freeze any winnings for 6 months without giving any explanation? They are legally responsible for this scam.
2- As stated, because I didn't receive any invitation through their official email - so it has no validity on law in any further move.
3- According to my lawyer, they are responsible for paying me my funds, and this technique used by the casino to avoid paying my winnings has been used several times in the past. I want to alert everyone to this fact. If they don't want to reschedule anything, they will respond in court - and it will be more expensive for them, and another negative record on the registry. My request is legit asking them to send the invitational via email.

[AHOYBRAUSE]

All I'm asking is that BC.Game sends me a formal email asking for a video call to confirm my KYC via email - as this is the official form of contact.

I have not initiated any legal proceedings - for now I have only asked for advice. You are making a big mess, maybe it's my fault for not explaining myself well.
I have all interactions with BC.Game documented, if there is a requirement for video confirmation, I ask that you do it through the official channel and not through private messages on this forum - I already had requested this to be this way before any invitation was made.

Furthermore, and nevertheless, (once again) I would like to hear from BC.Game Support why they needed more than 5 months to finally propose this step to me.

And you're suiting [pun intended] yourself up for a legal suit is because...? Also, the reason you did not bother to come to the video call verification that they've arranged is because...? Further, after you throw this verification session away, without so much regard [as it seems], why do you think they should give a second session, and/or not being more suspicious with the authenticity of your account?

1- They denied me my winnings for almost 6 months (now all I have is a meeting request that doesn't mean I get my funds), and always ignored any request from me. In your opinion, is this good? Do you think it would be legal for any casino from today onwards to freeze any winnings for 6 months without giving any explanation? They are legally responsible for this scam.
2- As stated, because I didn't receive any invitation through their official email - so it has no validity on law in any further move.
3- According to my lawyer, they are responsible for paying me my funds, and this technique used by the casino to avoid paying my winnings has been used several times in the past. I want to alert everyone to this fact. If they don't want to reschedule anything, they will respond in court - and it will be more expensive for them, and another negative record on the registry. My request is legit asking them to send the invitational via email.

I absolutely start to believe this user has something to hide.
Nobody in their right mind would throw away this opportunity to finally get this resolved.
And your "lawyer", if he even exists, talks nonsense if he actually advised you to skip the call.

You are lying in here and I am convinced now after all these nonsense posts.

I actually wonder where this person is come from as well.
Writing "I won 10 to 20 lakh rs at a time and withdrew, there were never any problems, I made large deposits and everything was fine." would suggest he/she is from India, since this is local currency.

Do you really expect an Indian woman talking/writing like this???
Because I don't!

[holydarkness]

1- They denied me my winnings for almost 6 months (now all I have is a meeting request that doesn't mean I get my funds), and always ignored any request from me. In your opinion, is this good? Do you think it would be legal for any casino from today onwards to freeze any winnings for 6 months without giving any explanation? They are legally responsible for this scam.

Rollback a bit. Initially, when you made your previous post stating "more than 5 months", I dismissed it as a small informative piece of statement. But when you repeated here, I can't help but recalled the timeline you initially described,

What happened::

I've been playing on in a short time. I won 10 to 20 lakh rs at a time and withdrew, there were never any problems, I made large deposits and everything was fine.

However, recently I won a really large amount of money above 99000 usdt & above - this is where the problems started... At first they didn’t withdraw my money at all for a day and didn’t answer me.

Can you please clarify how long was it since they locked your account and asked you for KYC? Recently, following a large amount of money? A short time ago? More than five months, close to six?

While you're at it, can you also tell us how many times have you actually trying to reach them and get it resolved prior to coming here?

2- As stated, because I didn't receive any invitation through their official email - so it has no validity on law in any further move.

I still don't understand why do you "lawyered up" even before you do the video call, the one that you previously wanted.

On point number 1, you also stated, "now all I have is a meeting request that doesn't mean I get my funds", yeah, but it also have a big probability of them releasing your fund as you manage to verify your identity, especially as you're sure [as you ought to be] that you'll pass, given you own the identity and/or the "under duress" situation that BC found is simply a misunderstanding.

If you're in doubt, I think people will normally try to build evidence to prove BC is with malicious intent with the KYC. Taking a video or a screen recording of the video call, perhaps, as it'll prove that [if we amuse a possibility that BC tried to avoid paying you by saying the video verification is invalid] no matter how you prove your credibility and you're not under duress, BC will lie and say other things.

Unless [if we amuse another possible scenario] you're sure from the start that you won't pass the KYC because it'll just strengthen BC's initial findings.

So, yeah, I still don't understand why you lawyered up, be it simply asking for advice [by the way, does the lawyer didn't even ask for a retainer money before providing his advise and guidance?]

And oh, I might be wrong, so if anyone here is familiar with such law it states otherwise, please correct me, but if I am not mistaken, any written statement from an official have weight in court room, so their invitation through PM [which clearly shows it's sent from them, in capacity of BC's representative, and specifically talking about this case] will have as much weight as the ones sent from their email. Huh?

3- According to my lawyer, they are responsible for paying me my funds, and this technique used by the casino to avoid paying my winnings has been used several times in the past. I want to alert everyone to this fact. If they don't want to reschedule anything, they will respond in court - and it will be more expensive for them, and another negative record on the registry. My request is legit asking them to send the invitational via email.

What does your lawyer say about the agreement you entered where you acknowledge that they may request identification whenever they want and lock your account if they believe you're supplying false information? In this case, I think the "false information" come in form of having someone that is not you to perform KYC, perhaps add the fact that you didn't attend to their attempt to clear the issue, given they even already gave another chance by keeping the line open for hours.

[Cantsay]

1- They denied me my winnings for almost 6 months (now all I have is a meeting request that doesn't mean I get my funds), and always ignored any request from me. In your opinion, is this good? Do you think it would be legal for any casino from today onwards to freeze any winnings for 6 months without giving any explanation? They are legally responsible for this scam.
2- As stated, because I didn't receive any invitation through their official email - so it has no validity on law in any further move.

I have been following this thread right from the start and from everything I have seen so fsrnincan only tell you one thing “stop complicating issue for yourself”.

I find it strange that someone whose account has been locked would still be rejecting an opportunity for them to regain access - just because they didn't send you the invitation link through their email.

3- According to my lawyer, they are responsible for paying me my funds, and this technique used by the casino to avoid paying my winnings has been used several times in the past. I want to alert everyone to this fact. If they don't want to reschedule anything, they will respond in court - and it will be more expensive for them, and another negative record on the registry. My request is legit asking them to send the invitational via email.

A lawyer that can't read the ToS of a site? Assuming your lawyer wasn’t made up by you (I believe that you're making this up) then your response would have been different. Bc told you the reason for confiscating your funds all you have to do is follow their instruction so that they can verify if what you're being accused of is false or not. 

[Joana226]

I will not disclose our strategies, and I am not obligated to do so, especially in the event of legal proceedings.

My account has been closed for five months, and I have requested evidence or an explanation for the closure more than ten times during this period. Why does this matter?

I reached out to the lawyer when this issue first arose; this is not a recent thing.

Once again, BC did not request any extra documents, KYC, or a video call during those five months - their position always was to hide and spam the same answer. Do you understand? They were absent, and all I received were repeated emails similar to the one I previously shared.

So, in your view, does BC.Game reserve the right to freeze an account for as long as they wish?

holydarness how can I proof this forum user is a legal representative of casino in court? wouldn't it be easier receving an official email?

Please clarify that to me, because I don't see anything in their contacts or wtv regarding to this forum.

What does your lawyer say about the agreement you entered where you acknowledge that they may request identification whenever they want and lock your account if they believe you're supplying false information? In this case, I think the "false information" come in form of having someone that is not you to perform KYC, perhaps add the fact that you didn't attend to their attempt to clear the issue, given they even already gave another chance by keeping the line open for hours.

They can lock an account but 5 months is not reasonable - without any update, is it?
Did they attend to any of my contacts? I'm the one who told I would be ready at any time. I would wake up if needed - my only request is to send me that invitation from email.

[AHOYBRAUSE]

macedounius last posted 2021-09-15, 13:43:08 (1xbit.com thread) then their next post was 2024-03-05, 21:50:42 (rollbit)

Joana226 last post was 2021-09-10, 02:26:19 (1xbit.com thread) they posted just once 2023-08-31, 19:23:53 then they resumed posting 2024-03-07, 19:27:56 (BC game)

twentyon3x Date Registered:    2024-03-07, 19:41:51 (first post BC game) which was 14 minutes after Joana226 resumed posting

ghostingura2 Date Registered:    2022-06-29, 19:03:58 which just happens to be the EXACT same date macedounius woke up the first time 6/29/2022 8:56:43 AM    woke up

Timelord2067 summed my "investigation" up quite well. So many different alts and every single one has their own scam accusation against bc or supports the others.
Absolute shameless and scam behaviour.

Well miss "Indian lady", how do you explain yourself now? Maybe ask your "lawyer" first.

Multiaccounting is against site rules at BC by the way.

[Joana226]

Blossom15 is my alt aswell.

You should stop being ridiculous and getting a life outside would be good to you aswell.

[Timelord2067]

Blossom15 is my alt aswell.

You should stop being ridiculous and getting a life outside would be good to you aswell.

From their trust feedback page:

coinlocket$

2019-04-09

Reference

Selling accounts with other people's Kyc, not trustworthy

It's very evident from the patchy posting that the UID is someone's alt - but is it yours?  Or, are you just trying to muddy the waters?

[AHOYBRAUSE]

Blossom15 is my alt aswell.

You should stop being ridiculous and getting a life outside would be good to you aswell.

Sorry but facts are facts, there is only a number of possible coincidences but with you it's a whole new level.
Let others be the judge.
Everybody that is reading this thread knows for damn sure you are 1000% not an Indian woman, never ever.
And that is exactly why you refuse and skip the call verification, because your whole house of cards would collapse if you take that call. But let's ask your lawyer about this, shall we?

And by the way, I think identity theft is a serious matter. 

[Blossom15]

Whether or not the OP has alts is not the issue here. It could be that they do, but the fact remains that BC Games has acknowledged that this OP has an account with them, holding a substantial balance of at least $90,000, which they are denying to the OP, justly or unjustly.

@OP, you came to the forum seeking a solution, and they are offering you one now. It's either you do the video call or not - but keep in mind that this may mean forfeiting your payment. I don’t see any difference that sending the invite to your email will make, but it's obviously very important to you for some reason.

That being said, in the spirit of fairness and to move things along, I'd implore BC Games to send an invite for the video call to the OP’s email. At that point, the ball would be in the OP's court. It shouldn't be difficult to do since they have the OP's email address.

[Lakai01]

[...]
Do you really expect an Indian woman talking/writing like this???
Because I don't!

To be honest, that was my immediate impression when I read the thread here for the first time. From a psychological point of view, reading the OP's posts, you would never get the idea that they were written by a woman. So if he behaved in the same way in the chat with the BC.Game support staff, I'm not surprised that the alarm bells went off there.

In my opinion, the immediate rejection of a video call confirms the assumption that there is more to this. This was an honest and above all very simple method on the part of BC.Game to get the matter out of the way, why OP rejected it remains a mystery to me. The statement that the request for the call from BC.Game must come from an official e-mail account also only points to a further dilution and distortion of the case for me.

The obvious use of several alternative accounts here in the forum - possibly even with known KYC sellers - of course adds to this

[AHOYBRAUSE]

Whether or not the OP has alts is not the issue here. It could be that they do, but the fact remains that BC Games has acknowledged that this OP has an account with them, holding a substantial balance of at least $90,000, which they are denying to the OP, justly or unjustly.

@OP, you came to the forum seeking a solution, and they are offering you one now. It's either you do the video call or not - but keep in mind that this may mean forfeiting your payment. I don’t see any difference that sending the invite to your email will make, but it's obviously very important to you for some reason.

That being said, in the spirit of fairness and to move things along, I'd implore BC Games to send an invite for the video call to the OP’s email. At that point, the ball would be in the OP's court. It shouldn't be difficult to do since they have the OP's email address.

Well, if OP is indeed an alt that also made a different scam accusation ( for a different bc account ) in this forum, this would prove that he is also multi accounting on bc, which would be against their TOS.
Of course, the original problem for BC was the suspicious picture that was sent for KYC, no word about multi accounting. This only came to light because of the many suspicious activities here in this forum. Talking about shooting himself in the foot. 
Now that in this thread several people commented that have some kind of link to OP -> see the connections in the alt account thread in the reputation section, this case goes in a totally different direction.
There are many connections that it's hard to see them as coincidences.

Also, do you personally believe this is a woman? From India? The type he/she is writing here, no chance.
And that's exactly why he/she won't do the call.
Maybe they are also trying to buy time. Trying to get in contact with the real person from the ID. That's why he/she skipped the call and asking for emails and stuff.

[Blossom15]

Maybe they are also trying to buy time. Trying to get in contact with the real person from the ID. That's why he/she skipped the call and asking for emails and stuff.

I'd rather focus on the issue at hand than speculate on irrelevant nonsense like alt accounts, or whether they are white, gay, black, Indian, or Chinese, boy or girl.

This is clearly a KYC issue, and it's up to the OP to clear that with BC Games. If they are stalling for time, BC Games can end that by sending the invite to the OP’s email and put this to bed once and for all.

[AHOYBRAUSE]

Maybe they are also trying to buy time. Trying to get in contact with the real person from the ID. That's why he/she skipped the call and asking for emails and stuff.

I'd rather focus on the issue at hand than speculate on irrelevant nonsense like alt accounts, or whether they are white, gay, black, Indian, or Chinese, boy or girl.

This is clearly a KYC issue, and it's up to the OP to clear that with BC Games. If they are stalling for time, BC Games can end that by sending the invite to the OP’s email and put this to bed once and for all.

For you it's irrelevant, for bc it's an issue dealing with alts.
I am sure this person has more than 1 account, 100%. It's basically already confirmed. And if he does not accept the call, which he won't cause he can't, there won't be a solution.

Oh and by the way, a quick google search showed another lie by OP which stated telegram is banned where he lives. He wrote:
 "I believe I can't send you PM, thats why. Telegram is blocked in my region as you may know.
Send me an email to my registered email, and share a meeting URL so we can do that via Teams for example."

Google says:

As of March 2024, Telegram has more than 900 million monthly active users, with India leading in the number of users.

Anyway, I wonder why you are so eager to defend OP. 

[Blossom15]

Anyway, I wonder why you are so eager to defend OP. 

You seem very invested in this issue, and aside from the OP, the only accounts that have posted here more are you and @holydarkness.

I understand Holydarkness's involvement, as they genuinely see themselves as some type of online sleuth and are trying to help. Unlike you, my opinion is not bought.

The thread title also says $90,000 - does that mean the OP is in the US? I won't play your stupid games, and I'd rather stick to the facts.

The facts are:

BC Games has offered the OP a video call to resolve the impasse and has sent them an invite link via PM.

The OP requested they send the invite to their registered email, which, in my opinion, is not an unreasonable request.

Let's see how it plays out.

[AHOYBRAUSE]

You convinced me, you are are part of them, just as it was already mentioned twice in here before.

Same writing style, same demands, same words used, and you are so involved defending this person, it’s not normal.

By the way, to your stupid comment about the currency. Everybody in this forum uses $, but only Indian people would use " I won 10 to 20 lakh rs“ obviously.

Anyway, try to blend people all you want, your intentions here are obvious. There are 3 scenarios here, you are OP , you are part of his group or you sold them the documents. Choose as you like.
Every normal thinking person can see there is something wrong with you, and the multiple accounts this month, all accusing bc at the same time are connected. They are now exposed and possible to see.

You made a mistake trying to think people in this forum are fools.

[Blossom15]

Them, them, who are they? LOL. You’re obviously batshit crazy or on drugs. Is your mother part of the gang? 

Your stupid attempt to link me with the OP holds no weight, and anyone with two brain cells can see that.

Since you've appointed yourself the official spokesperson for BC Games, could you please tell us why it's so difficult for them to send the invite link from their official email to the OP’s registered email address with BC Games?

I won’t be engaging with you any more, you’re biased and full of shit. I don't want to derail the thread with your nonsense. It would be a disservice to the OP and those interested in the truth.

[AHOYBRAUSE]

Them, them, who are they? LOL. You’re obviously batshit crazy or on drugs. Is your mother part of the gang? 

Your stupid attempt to link me with the OP holds no weight, and anyone with two brain cells can see that.

Since you've appointed yourself the official spokesperson for BC Games, could you please tell us why it's so difficult for them to send the invite link from their official email to the OP’s registered email address with BC Games?

I won’t be engaging with you any more, you’re biased and full of shit. I don't want to derail the thread with your nonsense. It would be a disservice to the OP and those interested in the truth.

I am interested in the truth, just not your truth. You are a person that deals, or has been dealing, with other people's documents, basically identity theft. And in this case there is a high chance identity theft is involved.

Also, I was not the first to link you, other people did that part. But the way you act it is obvious you have a horse in the race here. Whatever that horse is, I don't know and don't care. But there is something wrong with your involvement.
Funny you say "could you tell us why..." . You basically confirm, haha.
So Joana226 or Blossom15 or whatever your name is. You should change the way you speak, otherwise it is really too easy to see your connection.   

And about me being "biased", check my reply to bc when they asked me something some days ago. I will blurr their question and 1 part of my reply ( since it would a scammer a strategical advantage ). This should show from the beginning I wanted this to be handled clean.



Now after all these accounts came to light, with all the connections, I am strongly siding with bc.
Also because OP willingly skipped the KYC call even though this could have solved the whole situation. Only somebody hiding something would act that way.
You not seeing and even question this strongly suggests you have something to do with this as well. But thanks for sharing your useless information. Just like his other alt account (members of the same group) you didn't do your cause a big favour with your involvement.

[Joana226]

I am strongly siding with bc.

Wow

In first I represent your brand <3 so lovely bias

After I got my funds, I give you the $500+$200 you need. I promise here. Take a rest.

[Blossom15]

I have taken the time to read through the OP's post to understand why they didn't go ahead with the video call. I missed some critical information due to the amount of irrelevant comments and brigading in this thread, which appears to be an obvious attempt to obfuscate and derail the discussion.

The OP clearly stated here ....

holydarness how can I proof this forum user is a legal representative of casino in court? wouldn't it be easier receving an official email?

Please clarify that to me, because I don't see anything in their contacts or wtv regarding to this forum.

The OP does not trust BC Games after being messed about for 5 months, and they want the invite link sent to their registered email address from BC Games' official communication channel. It is also worth noting that the OP requested publicly that BC Games should send the invite to their email address days before BC Games sent the invite via PM:

Send me an email to my registered email, and share a meeting URL so we can do that via Teams for example.

English does not seem to be the OP's first language, so there may be some miscommunication here.

They were also transparent in stating that they would record the video call, just in case they're not paid. Obviously, the OP does not trust BC Games and doubts they would be paid after the video call.

It won't take BC Games a minute to send the invite to the OP’s email address from their official email. I implore them to accommodate this request as the OP clearly doesn't trust communication via PM on this forum. Moreover, it is also in BC Games' interest to resolve this issue as soon as possible.

[AHOYBRAUSE]

I am strongly siding with bc.

Wow

In first I represent your brand <3 so lovely bias

After I got my funds, I give you the $500+$200 you need. I promise here. Take a rest.

Explain the super obvious connections to the other accounts please.
How is it you all wake up or register in the same time, and you all make scam accusations and support each other's ?

Its funny you comment on this but not on me asking a serious question and pointing out that it's it not nice to fight with a casino over won money.

Oh by the way, what did your lawyer say? Did he tell you to not babble any longer since you just incriminate yourself more and more?
What would happen if bc would guarantee that you would get your money 1 hour after a successful KYC call, would you still skip it? I mean of course you would, since you can never show your face in a video, because you are a male playing with female credentials. Photoshop would not help you with a video and I doubt you are professional enough to use DeepFakes, just having 1 picture as a template.

All you will get is a warm handshake goodbye.

@ blossom Why post this nonsense again?

[Joana226]

You are no god, you aren't BC, you are nobody, I have no obligations to answer anything to you. I lost too much time already, from now you are muted from my side.
After receiving it, I'll send you the $700, I promise.

I'll do the video meeting in case you didn't realize and I'll get it. Thanks

What would happen if bc would guarantee that you would get your money 1 hour after a successful KYC call, would you still skip it? I mean of course you would, since you can never show your face in a video, because you are a male playing with female credentials. Photoshop would not help you with a video and I doubt you are professional enough to use DeepFakes, just having 1 picture as a template.

I would accept it obviously. We can arrange a meeting through bitcointalk PM's with holy, me and bc representative. I show my ID, I answer any questions, and it would be a public commitment. After the meeting the 1h counter would start ticking. I'm down for it.

Stop asking me for nudes in PM btw AHOYBRAUSE. You are muted from now.

[AHOYBRAUSE]

You are no god, you aren't BC, you are nobody, I have no obligations to answer anything to you. I lost too much time already, from now you are muted from my side.
After receiving it, I'll send you the $700, I promise.

I'll do the video meeting in case you didn't realize and I'll get it. Thanks

What would happen if bc would guarantee that you would get your money 1 hour after a successful KYC call, would you still skip it? I mean of course you would, since you can never show your face in a video, because you are a male playing with female credentials. Photoshop would not help you with a video and I doubt you are professional enough to use DeepFakes, just having 1 picture as a template.

I would accept it obviously. We can arrange a meeting through bitcointalk PM's with holy, me and bc representative. I show my ID, I answer any questions, and it would be a public commitment. After the meeting the 1h counter would start ticking. I'm down for it.

Stop asking me for nudes in PM btw AHOYBRAUSE. You are muted from now.

LOL, what a childish behaviour. But that's just what I, and I assume many other by now, expect from you.

Your "lawyer" really gives you bad advise I must say. From a senior partner you would expect better.
Looking forward to the outcome of the video call, I am eager to read about it when it never happens. 

PS: Oh and suddenly you changed your mind yet again, now a call via bitcointalk PM is suddenly sufficient? What happened to email only? This is the 4th time you have changed your mind about this call. 

By the way, a woman would never say the stuff you just did, yet another own goal.

[Lakai01]

Maybe they are also trying to buy time. Trying to get in contact with the real person from the ID. That's why he/she skipped the call and asking for emails and stuff.

I'd rather focus on the issue at hand than speculate on irrelevant nonsense like alt accounts, or whether they are white, gay, black, Indian, or Chinese, boy or girl.

To be honest, I'm not so sure that the fact that OP operates multiple accounts - and obviously also at BC.Game itself, where multiaccounting is prohibited in the TOS - is so irrelevant here. Also, it would really be a problem if he pretends to be a woman, submits pictures of a woman to KYC, but in reality a man owns the account.

These are all points that cast serious doubt on OP's credibility. It's hardly surprising that the alarm bells are ringing at BC.Game too.

Apart from that, I agree with you that the issue can only be resolved now if the video call takes place. If there is even the slightest doubt about the identity of the OP, BC.Game must of course refuse to pay out from a purely legal point of view.

[BC.Game Support]

Thank you all for providing the information. We have begun investigating the issue of alt accounts in several cases.

At the same time, we would like to inform OP that we have sent an email from BC official inviting you to attend tomorrow's video call.

[holydarkness]

I will not disclose our strategies, and I am not obligated to do so, especially in the event of legal proceedings.

[...]
I have not initiated any legal proceedings - for now I have only asked for advice.[...]

So, which one is it? What state are we currently in? Legal proceedings or not?

[...]I reached out to the lawyer when this issue first arose; this is not a recent thing.[...]

I now have the support and guidance of Roelof Bijkerk in this matter. He has experience in litigating against BC.Game in similar cases in Curacao. [...]

[...]
While I haven't yet escalated my case to Curacao, I've been in touch with Mr. Roelof on the advice of another user (thanks for that). [...]

And this. Have you been reaching out to your lawyer and acting under his advise from when the issue first arose, or only recently? Or was it when you first started your thread?

You said [as shown above] that you reached to the lawyer by advise of another user, which wouldn't be too far fetched to assume that he told you to do so and give you the contact only after you made your situation known to public [unless he's somewhat a mind reader], and if that's the case, then it should be around 7th of March for the earliest, while your case has been around since September [if we count back six months from mid-March].

Once again, BC did not request any extra documents, KYC, or a video call during those five months - their position always was to hide and spam the same answer. Do you understand? They were absent, and all I received were repeated emails similar to the one I previously shared.

Yet, the once they asked, you refuse to provide?

So, in your view, does BC.Game reserve the right to freeze an account for as long as they wish?

No they doesn't have the right to freeze an account if the player can prove their credibility. And that's what we try to achieve now, verifying you. If you passed it, they shouldn't be allowed to confiscate your winning. But, instead of doing so and de-escalating it, you didn't even bother to come, which... understandably --especially with what transpires this far-- will probably make them even more suspicious.

Nonetheless, I'll say that you should be given another chance of that video verification. So, BC.Game Support, can you please arrange another one? This one through the channel and procedure that OP preferred?

holydarness how can I proof this forum user is a legal representative of casino in court? wouldn't it be easier receving an official email?

Please clarify that to me, because I don't see anything in their contacts or wtv regarding to this forum.

It's actually "provable" [pun intended] and can be clarified if one do enough research [which, I believe, is actually part of your lawyer's duty] but here:

Greetings, everyone!

In response to the growing number of unaddressed cases on the forum, we've established this account as a part of BC.Game.

[...]

Support Team
BC.GAME

We confirm this account belongs to us.

What does your lawyer say about the agreement you entered where you acknowledge that they may request identification whenever they want and lock your account if they believe you're supplying false information? In this case, I think the "false information" come in form of having someone that is not you to perform KYC, perhaps add the fact that you didn't attend to their attempt to clear the issue, given they even already gave another chance by keeping the line open for hours.

They can lock an account but 5 months is not reasonable - without any update, is it?
Did they attend to any of my contacts? I'm the one who told I would be ready at any time. I would wake up if needed - my only request is to send me that invitation from email.

Did you also tell him that they attempted to do the verification [thus, an update], of which you didn't attend because he [the lawyer advised you to receive the invitation through email, because PM [a written statement from them] doesn't hold any weight in a court room while an email does?

What does he say about sarcasm being used against you in court, as a statement?

Blossom15 is my alt aswell. [...]

Now, talking about accounts being related, I'm not gonna comment further other than pointing out this coincidence, without prejudice, since I'll let people make their own opinion.

[...]
Stop asking me for nudes in PM btw AHOYBRAUSE. You are muted from now.

[...] I got a GF dude, stop sending me nudes.
[...]

Edit: ackk... This hectic days of mine really kills me. I typed my long post in between spare time, and realized after posting it that BC already provide the invitation.

BC.Game Support, ignore my invitation above. I understand you've send the link through email? If asked and necessary, IF, are you willing to provide a screenshot to prove that you've invited OP through the channel they requested?

Edit: correcting mis-quote

[AHOYBRAUSE]

[...]
Stop asking me for nudes in PM btw AHOYBRAUSE. You are muted from now.

[...] I got a GF dude, stop sending me nudes.
[...]

Edit: ackk... This hectic days of mine really kills me. I typed my long post in between spare time, and realized after posting it that BC already provide the invitation.

BC.Game Support, ignore my invitation above. I understand you've send the link through email? If asked and necessary, IF, are you willing to provide a screenshot to prove that you've invited OP through the channel they requested?

Edit: correcting mis-quote

Ohoh, hahahah. Nice catch holydarkness.
I guess that brings us a tick closer to proving Joana226 and ghostingura2 are the same person.
I mean how many hints are they keeping to give us, it's hilarious.

Going to "both" people's posting history it shows that both were massive into creating multiple accounts on 1xbit and then complain about stuff. It's getting more and more easy to collect all that proof.

[Coin_trader]

To be fair, Does this user really have a questionable activity about her winnings that makes you investigate and hold her fund for this long period of time? I’m not questioning your integrity but I’m curious on what is the real reason for flagging his account after winning that amount?

As I believe you're well aware, verifying a bet prior to releasing them to the winner, to be sure that the winning is justified and does not utilizing anything malicious, is a common practice shared amongst casinos for big wins.

Yeah I’m aware on this method but not to the point of 5 months duration with KYC involved. I knew a lot of user that win much larger amount than the amount involved here that doesn’t encounter problem like this. That’s why I'm asking to the BC to disclose what’s their findings because they surely have or else they will not hold this user fund and ask for complicated KYC.

What makes me wonder and always wonder on case like this is why the need to undergo of KYC if the casino already concluded and find what makes the OP breach the ToS.


After reading the trust feedback of this OP and the way he behaves now. I’m ignoring already this issue. The user is now obviously very dodgy now that his alt account was exposed with breach of ToS history. What a waste of time to give sympathy on scam accusation board. Sighhh.

[holydarkness]

As I believe you're well aware, verifying a bet prior to releasing them to the winner, to be sure that the winning is justified and does not utilizing anything malicious, is a common practice shared amongst casinos for big wins.

Yeah I’m aware on this method but not to the point of 5 months duration with KYC involved. I knew a lot of user that win much larger amount than the amount involved here that doesn’t encounter problem like this. That’s why I'm asking to the BC to disclose what’s their findings because they surely have or else they will not hold this user fund and ask for complicated KYC.

What makes me wonder and always wonder on case like this is why the need to undergo of KYC if the casino already concluded and find what makes the OP breach the ToS.

That's what I actually try to get to know better. OP initially said on the opening post that she... he... s/he played only recently, and that s/he recently won big, where that's when the problem begin, implying it happened only a short time ago. Then come the added information of five and six months, with multiple attempt to resolve it to no avail. OP did not get into details on this, so we can't be sure about what actually transpires. I hope OP can revisit this matter.

But, my reply to your post was actually focused and limited to the topic about why a casino [and their provider] conduct an investigation following a big bet and flagged the account upon finding signs of abuse.

[ScamViruS]

~~~

Some weeks ago, I contacted you regarding this matter in order to resolve everything accordingly. However, my attempts were ignored, as you may be aware. Despite completing my KYC process and providing all the necessary evidence as requested, my account was closed without any satisfactory explanation or evidence provided, and all my funds were confiscated.

I no longer have confidence in your services and will not engage in any further verification processes directly with you. In the meantime, I will retain my winnings while pursuing alternative avenues for complaint, including your gaming licensing authority.

Moving forward, all communications pertaining to this issue will be conducted through a third party, as I no longer trust BC.Game.

You already possess all the necessary information from me; this appears to be yet another pretext to avoid fulfilling your obligations.

~~~

It is just another pretext from them to keep saving my funds. I'm not against it anymore as I mentioned. I requested them to send me a meeting to do the video call through email. What else do I need to do now?

They are sending you invite link, if there is no problem with your KYC then join the video call and clear all doubts. The document, photo that you used while doing KYC verification of your account is of a woman, now if this account is controlled by a man and if you have used any fake document then there will be problem with that, because if that woman is not really with you. And you know very well what you have done and what is the story behind it. So you are putting all the blame on BC.Game to cover up your work so that your story is covered up. So my request is to join you on video call and solve your account issue if you have done everything with real documents.

[Cantsay]

Now that BC has decided to send you the invitation link through the official e-mail I'm waiting for the next excuse you're going to come up with.

Let me guess; “your lawyer was not present so you couldn't take the call”.

[Woodie]

I can't believe this case has dragged on, when a solution was presented !!!

A simple TG video call would have solved this $90K dilema and we would have all moved on by now, but dodging all these quick solutions kind of vindict BCs instinct for the verification because I thought it was some unfair KYC withdraw process you have been subjected too, but then again having to deal with thousands of users and dealing with all kinds of cases.. I believe they have the systems to flag players for any wrong doing... Otherwise good luck with getting this resolved with lawyers which will prolong this case now...


OP, If $90K was really money you valued, that video call must have been one you have done the very day the request came in, but chose to be elusive & threaten for legal action..honestly I don't get it  

[JollyGood]

I am late to this this thread but since BC Game were mentioned I ended up noticing it. I wear the signature therefore have an interest whenever any allegation is made against a project/company I advertise.

For someone such as myself that has just entered the thread, I think a good starting point would be this post. BC Game have sent an email inviting the OP to a video call and anything that is stated by either party afterwards can be addressed in the thread post-video call. If the OP decides to follow through with the video call tomorrow it will be a significant moment as BC Game will have the opportunity to verify who they are speaking to.

Thank you all for providing the information. We have begun investigating the issue of alt accounts in several cases.

At the same time, we would like to inform OP that we have sent an email from BC official inviting you to attend tomorrow's video call.

[BabyBandit]

Many self claimed experts here.  

I saw someone recommend that BC should post the KYC information here (blurry, but anyway), You cant seriously believe it yourself that this actually would happen?? That's would and will never happen ever.
Don't forget that you are only random users in a random forum and nothing more or less. You have absolutely zero power to affect this is any way whatsoever rather then share your opinions.

So BC.GAME i guess you have filled a police report since someone is under threat? You can save life's here come on! I guess that was the first thing you did! Right?
But if not... you haven't done that and don't think its necessary then it's only one way to act and that's is to pay out OP's winnings. Nothing more to discuss.
Isn't the hundred of millions you still make in a normal way enough for you to put food on the table?

Please. Show your good side and pay out the winnings or fill a police report so police can save the person that is under threat, it's only two options for you to act here and it's up to you what way you want to go.
5 months............ come on, start to be human.

And I recommend OP to ignore all self claimed experts here that only are random users, they cant help you a dime, focus on BC.GAME and try as best as you can to follow their demands and I assure you this case will be solved if you're story is straight. In the end I hope the right thing will stand as end decision no matter who ends up as a "winner".

Good luck to both parties!

[AHOYBRAUSE]

I am taking bets on what the excuse of OP will be to not show up in the forum and to the kyc call today.
My guess is he will say he was sick.
Any other bets ?
Oh and by the way, all of his alt accounts are missing as well, only blossom was only for a minute, guess to check if there are updates here, haha.

It’s obvious what’s going on, it was obvious when he first denied , then accepted, then denied again and accepted again.
This person is trying to buy time (most likely to find the women to get her to make the KYC call), I have mentioned this before.
Every single move by this individual is so terribly planned, it’s amazing he hasn’t been busted before. I mean all the obvious alt accounts in the forum here, the hilarious claim with the fancy lawyer, the delay of the call.

Worst and most amateur scammer so far this year, and he is the one making a scam accusation.  

[holydarkness]

I am taking bets on what the excuse of OP will be to not show up in the forum and to the kyc call today.
My guess is he will say he was sick.
Any other bets ?

I'll second Cantsay's bet, "my lawyer is not present".

It’s obvious what’s going on, it was obvious when he first denied , then accepted, then denied again and accepted again.
This person is trying to buy time (most likely to find the women to get her to make the KYC call), I have mentioned this before.
Every single move by this individual is so terribly planned, it’s amazing he hasn’t been busted before. I mean all the obvious alt accounts in the forum here, the hilarious claim with the fancy lawyer, the delay of the call.

Worst and most amateur scammer so far this year, and he is the one making a scam accusation. 

I have to agree with this one, and the saddest truth is, if she managed to get into this person [which, I believe she'll get her hand to her, eventually, sooner or later] BC can't do much but to release the fund [this part is not the worse actually] and people will think they're the wrong one here and they falsely accuses OP, given she can [eventually] prove her credibility, thus tainted BC's reputation.

[JollyGood]

As we are not expecting the OP to post here again, I hope BC Game would update us if the video call really happened. They will confirm whether it took place and if it did, what happened in the course of the questions and answers. If the video call did not take place and the OP does return here, there are many other excuses that could be used (that are not connected to a lawyer) such as the internet connection failed... maybe?

Every single move by this individual is so terribly planned, it’s amazing he hasn’t been busted before. I mean all the obvious alt accounts in the forum here, the hilarious claim with the fancy lawyer, the delay of the call.

[BC.Game Support]

Following a detailed review of the complaint and subsequent video KYC verification, we have concluded that the individual presenting the complaint lacks direct knowledge and familiarity with our platform and its various features. During the verification process, it was evident that the respondent relied on assistance to answer basic questions related to gameplay, VIP levels, cashback schedules, and site-specific terminologies.

Key observations include:
- Uncertainty and inconsistency in identifying game types and features, with reliance on external prompts to answer questions about the platform's games and VIP levels.
- Lack of knowledge concerning transactional details, such as recharge icons and cashback timing, further indicating unfamiliarity with the platform's operational aspects.
- Dependence on a secondary individual for information, who appeared to have direct knowledge of the account and its activities.

Based on these findings, we have reasons to believe that the person presenting the complaint is not the genuine player or account holder but was attempting to represent the account without adequate knowledge or authority. This conclusion is reinforced by the need for external prompting and the incorrect responses to standard operational queries of our platform.

We take matters of account security and representation very seriously and must ensure that all activities and complaints are genuinely and accurately presented by the actual account holders. Therefore, we cannot proceed with the claims or requests made in this complaint as it fails to meet our verification standards.

Edit: Additionally, the individual prompting the user in the video call (self-identified as the son) has documents linked to another ID on our platform (ID: 25022188), with KYC-supported documents belonging to a different user. It is reasonable to infer that the individual operating these accounts is indeed the son, who has previously submitted misleading information and incorrect KYC details twice.

[Blossom15]

Therefore, we cannot proceed with the claims or requests made in this complaint as it fails to meet our verification standards.

Thanks for the update. I guess we'll wait for the OP's side of the event, but if they don't, then that's that.

[Joana226]

Did you still see any threat signals? I believe that was the reason why it was stopped.

There isn't much more to add. Next time you should add a translator so it would be better for both sides.
If you aren't paying the winnings it will be resolved in other levels.

[AHOYBRAUSE]

Did you still see any threat signals? I believe that was the reason why it was stopped.

There isn't much more to add. Next time you should add a translator so it would be better for both sides.
If you aren't paying the winnings it will be resolved in other levels.

Keep making a fool of yourself.   
A translator, lol. I thought YOU played and won?
Starting post: "I've been playing on in a short time. I won 10 to 20 lakh rs at a time and withdrew, there were never any problems, I made large deposits and everything was fine."

Your English seems fine to me.

Anyway, all your lies are exposed, now suck it up and bounce, and take your several alt accounts with you.
Also, why didn't you add your "lawyer" to the call? 

And, I want to add again that I advised them to deal with this by making a verification call and ask questions an actor (that's what your ID stand-in did, acting) could not answer because she never used the account. Just because I like to expose people like OP. You are welcome.

Because of people like OP casinos are overly careful sometimes which makes it hard for honest players to get their money fast.
Let that sink in.

[Lakai01]

[...]

Thanks for the summary BC.Game. So your initial suspicion that there was KYC abuse here was justified and OP's accusations have thus vanished into thin air ...

Did you still see any threat signals? I believe that was the reason why it was stopped.

There isn't much more to add. Next time you should add a translator so it would be better for both sides.
If you aren't paying the winnings it will be resolved in other levels.

It would be easier if you accepted defeat and at least apologized for the false accusations against BC.Game.

[Joana226]

My question to BC Game Support:

What would happen if I deposited the $99000 and lost all in the very same game?
Or you are only voiding the won bets on this scenario?

Would you void the lost bets aswell? Please answer this. Thanks

[AHOYBRAUSE]

My question to BC Game Support:

What would happen if I deposited the $99000 and lost all in the very same game?
Or you are only voiding the won bets on this scenario?

Would you void the lost bets aswell? Please answer this. Thanks

Same stupid questions he is asking with his alt account ghostingura2 in his other "scam" accusation against bc.
Bet next you will ask for your deposits back because of you gambling addiction.

Just found another connection between these accounts. ghostingura2 = SimpleMachin34 was already confirmed weeks ago in the reputation section.
But too bad they make the same posts all the time.



So weak...




HAHAHA.
So now we already have 4 accounts confirmed (blossom might be a 5th or he just loves scammers), 3 of them made scam accusation threads against bc and 1 was lucky enough to basically steal 1000$ from them, but lost it back anyway.
I wonder how many more accounts he has here and/or at bc.

[holydarkness]

Did you still see any threat signals? I believe that was the reason why it was stopped.

The account freezing due to threat signals, or "under duress" according to their term, as previously and repetitively being mentioned, is a concern that the person conducting the KYC [with current info from recent development] is the mother, against her will, to facilitate the son's [or someone else's] attempt to multi-acc abuse. Which kinda proven by the video call, as she has zero clue of her own account

There isn't much more to add. Next time you should add a translator so it would be better for both sides.
If you aren't paying the winnings it will be resolved in other levels.

Casinos are most likely uses someone who speak the language of the user to conduct their video KYC. There was an instance where a video verification needed to be scheduled for days because the user speak a language that's only one staff speak of.  Just to give you a better picture the length a casino take to facilitate and validate a video verification.

Yes, maybe the one speak to you uses English [I'm asking BC's confirmation below] but we can almost certain that a staff speaking the language is present during the session, to help with difficulties and/or to simply verify if there's a foul play being involved during the KYC verification, much like what happened to your session.


BC.Game Support, is the language being used is OP's local language or English? I assume correctly that your staff speaking the language of OP is present? And they can vouch from his understanding of the dialog happened between OP and her... son is simply not translating her what's being asked, but rather prompting her to answer things and guided het to answer about details that's heavily related to the account?

[BitcoinGirl.Club]

Once again, BC did not request any extra documents, KYC, or a video call during those five months - their position always was to hide and spam the same answer. Do you understand? They were absent, and all I received were repeated emails similar to the one I previously shared.

BC responded because you were smart enough to create a good support for you in this forum. They felt the pressure and decided to take you seriously. This is the power of this community.

Anyway, it seems the case is done?

[Wapfika]

My question to BC Game Support:

What would happen if I deposited the $99000 and lost all in the very same game?
Or you are only voiding the won bets on this scenario?

Would you void the lost bets aswell? Please answer this. Thanks

Asking a rhetorical question will not gonna improve your case. BC will only accept all the bets that are done in a fair way regardless of the result. There’s a lot of player on BC that is natural high roller that is not encountering any problem which means that if your assumption is correct then you can see tons of scam accusation against them here with same narrative as yours.

Your account background makes it very hard to believe on your side now that many new account with previous violation on the casino exists.BC will easily solve your case if it’s a genuinely game play because they already have a history of resolving all their pending issue here in the forum.

[Joana226]

Did you still see any threat signals? I believe that was the reason why it was stopped.

The account freezing due to threat signals, or "under duress" according to their term, as previously and repetitively being mentioned, is a concern that the person conducting the KYC [with current info from recent development] is the mother, against her will, to facilitate the son's [or someone else's] attempt to multi-acc abuse. Which kinda proven by the video call, as she has zero clue of her own account

There isn't much more to add. Next time you should add a translator so it would be better for both sides.
If you aren't paying the winnings it will be resolved in other levels.

Casinos are most likely uses someone who speak the language of the user to conduct their video KYC. There was an instance where a video verification needed to be scheduled for days because the user speak a language that's only one staff speak of.  Just to give you a better picture the length a casino take to facilitate and validate a video verification.

Yes, maybe the one speak to you uses English [I'm asking BC's confirmation below] but we can almost certain that a staff speaking the language is present during the session, to help with difficulties and/or to simply verify if there's a foul play being involved during the KYC verification, much like what happened to your session.


BC.Game Support, is the language being used is OP's local language or English? I assume correctly that your staff speaking the language of OP is present? And they can vouch from his understanding of the dialog happened between OP and her... son is simply not translating her what's being asked, but rather prompting her to answer things and guided het to answer about details that's heavily related to the account?

as she has zero clue of her own account

This isn't true.

Their used term was under threat aswell:

The photo shows that she did the KYC under threat

So now it seems all the players to be legit need to know all about VIP levels, cashback timing and others, how is that written in Terms and Conditions can I read it?
I'm not english fluent and I use the help of google translator and chat gpt to write it.

Casinos are most likely uses someone who speak the language of the user to conduct their video KYC

It would be good.

[AHOYBRAUSE]

snip this nonsense

Nobody cares what you have to say anymore ghostingura2 aka SimpleMachin34 aka twentyon3x aka Joana226.

https://bitcointalk.org/index.php?action=profile;u=3487848
https://bitcointalk.org/index.php?action=profile;u=3615136
https://bitcointalk.org/index.php?action=profile;u=3240643


You violated their terms with countless accounts.
It's all proven and for everybody to see. You are so bad, can't even hide the multi accounting here in this forum. 
I wonder how many accounts and scam accusations you already had here, the whining because of 1xbet not included.

Now he is even pretending not being fluent in English, hahaha. Before writing perfect English and insulting with all his other accounts though.
You tried to cheat the system, it failed. Now move on to your next project and hopefully fail again. Wish you all the worst.

At least now we have proof your addiction story is total bullshxt as well, just as I said many week ago already. Shame on you.

[JollyGood]

Edit: Additionally, the individual prompting the user in the video call (self-identified as the son) has documents linked to another ID on our platform (ID: 25022188), with KYC-supported documents belonging to a different user. It is reasonable to infer that the individual operating these accounts is indeed the son, who has previously submitted misleading information and incorrect KYC details twice.

I think your reply makes clear the issue is closed (except any multiple associated accounts you could be investigating).

As far as you are concerned, the female on camera had no idea about any functionality of either the website or the games that are available therefore was not the account holder.

Furthermore, the person translating and prompting that claimed to be the son, is already registered as a customer. With all this evidence collated, according to BC Game terms and conditions the verification process failed therefore the claim cannot proceed.

Did you still see any threat signals? I believe that was the reason why it was stopped.

There isn't much more to add. Next time you should add a translator so it would be better for both sides.
If you aren't paying the winnings it will be resolved in other levels.

A question needs to be put to you. Now that BC Game have stated you failed the account verification process, they will not release any funds therefore what will you do next?

My question to BC Game Support:

What would happen if I deposited the $99000 and lost all in the very same game?
Or you are only voiding the won bets on this scenario?

Would you void the lost bets aswell? Please answer this. Thanks

It is only fair for BC Game to answer your question but having said that they will probably not change their decision unless there is new compelling information.

[holydarkness]

Thanks for the update. I guess we'll wait for the OP's side of the event, but if they don't, then that's that.

Oh wow, did you hurt your shin? Or you slipped and broke your nose hitting floor, perhaps? No? I'm glad. You know, it's quite dangerous to run and jumped ship that fast. Be careful next time, do it carefully and --if you can-- with much grace.

[...]
Anyway, it seems the case is done?

Done from BC's side. I believe after confirming my last query to them, whether there is a staff speaking her language being present at the session and informed the security team that the discussion between her and her son was not a simple translating what's asked, but rather leading her to answer details about "her account" [one that she should have a very intimate knowledge of], BC has full right to leave this case and not attending to OP's demands anymore, as it's proven that OP indeed abuses their system.

After their answer, if it's clear and explaining enough, I think the community can agree that this one can be marked as resolved.

[Joana226]

Thanks for the update. I guess we'll wait for the OP's side of the event, but if they don't, then that's that.

Oh wow, did you hurt your shin? Or you slipped and broke your nose hitting floor, perhaps? No? I'm glad. You know, it's quite dangerous to run and jumped ship that fast. Be careful next time, do it carefully and --if you can-- with much grace.

[...]
Anyway, it seems the case is done?

Done from BC's side. I believe after confirming my last query to them, whether there is a staff speaking her language being present at the session and informed the security team that the discussion between her and her son was not a simple translating what's asked, but rather leading her to answer details about "her account" [one that she should have a very intimate knowledge of], BC has full right to leave this case and not attending to OP's demands anymore, as it's proven that OP indeed abuses their system.

After their answer, if it's clear and explaining enough, I think the community can agree that this one can be marked as resolved.

Can I at least ask them to show evidences accordingly to their terms of service, of any failure from my side? We are talking about over $90.000 claim, so I'm not asking too much. More than "interpretations", physical evidences supported by their terms.

[ScamViruS]

Can I at least ask them to show evidences accordingly to their terms of service, of any failure from my side? We are talking about over $90.000 claim, so I'm not asking too much. More than "interpretations", physical evidences supported by their terms.

BC.Game has already decided their decision on this case, the charges they filed against you make it clear that you violated their ToS, until you can provide any proper information against their charges then it's a settled case. The community agrees with BC.Game's decision, because BC.Game has enough evidence that your claim fails. Now nothing depends on what you expect, a decision has come and explain whether you have any evidence against the allegations made against you in that decision or else your claim will fail.

[JollyGood]

I cannot speak for others but as far as my own personal opinion is concerned, you can ask them (or any casino/gaming website) for any information related to your account but by now you should have been told the specific reasons BC Game have taken the view that they have. You are right, $90,000 is a lot of money but you have failed their verification process as posts today about them concluding the person in the video call was not the account holder, that also was a reason.

From what can be seen, I think the video call demonstrated to BC Game there is something wrong with the account therefore they will not release the funds but you can ask them for evidence of where you breached the terms and conditions. Will you try to debunk each of their conclusions?

Can I at least ask them to show evidences accordingly to their terms of service, of any failure from my side? We are talking about over $90.000 claim, so I'm not asking too much. More than "interpretations", physical evidences supported by their terms.

[Joana226]

the person in the video call was not the account holder

If it was true, I wouldn't argue neither requesting everything. But it isn't true.

Ask them to make a call with a language where the customer is main language, or allow her to use google translator etc.
And ask normal things, the things that the person needs to know while using the website:
how to deposit
how to play
how to withdraw
what were the deposit methods used
how long I have been with my account closed
what was last game played?

even they could reopen the account and ask me to play the usual games... now asking for vip program? cashback schedules? is it a requirement to know about how that works? those aren't basic things.
My winnings came from my deposits and my plays, not any bonus, I don't know how does it works as I never used it.

[Woodie]

even they could reopen the account and ask me to play the usual games... now asking for vip program? cashback schedules? is it a requirement to know about how that works? those aren't basic things.
My winnings came from my deposits and my plays, not any bonus, I don't know how does it works as I never used it.

I want to take a neutral stand here and still give @Joana226 the benefit of the doubt!

Personally if I was asked about any other sportsbook or casino am registered with about their incentive features and the alike, I don't think I would be able to answer because I don't take advantage of them, unless I do then they have the right to ask questions related to this.

Secondly, if a translator was available I don't understand why the son got in the picture, which also puts Joana226 in a bad position and saying there is a language barrier doesn't sit well here as your English is above average !

Lastly, just to be deliberate...@BC.game were any questions relating to deposits,games played, coins used asked just to ensure this is the account holder you having the KYC interview with because these are the basic questions that really need to be asked, unless they avoided the most obvious questions as they might suspect user rehearsed this part, hence the extra questions otherwise $90K is alot of money and hope something can be worked out to close this chapter.
**Once revised all accounts including family linked accounts should all be closed/banned to end the business relationship**

[AHOYBRAUSE]

even they could reopen the account and ask me to play the usual games... now asking for vip program? cashback schedules? is it a requirement to know about how that works? those aren't basic things.
My winnings came from my deposits and my plays, not any bonus, I don't know how does it works as I never used it.

I want to take a neutral stand here and still give @Joana226 the benefit of the doubt!

Personally if I was asked about any other sportsbook or casino am registered with about their incentive features and the alike, I don't think I would be able to answer because I don't take advantage of them, unless I do then they have the right to ask questions related to this.

Secondly, if a translator was available I don't understand why the son got in the picture, which also puts Joana226 in a bad position and saying there is a language barrier doesn't sit well here as your English is above average !

Lastly, just to be deliberate...@BC.game were any questions relating to deposits,games played, coins used asked just to ensure this is the account holder you having the KYC interview with because these are the basic questions that really need to be asked, unless they avoided the most obvious questions as they might suspect user rehearsed this part, hence the extra questions otherwise $90K is alot of money and hope something can be worked out to close this chapter.
**Once revised all accounts including family linked accounts should all be closed/banned to end the business relationship**

What benefit of a doubt?
This person CLEARLY is ghostigura2, who had another scam accusation thread here in this forum for his other account at bc. And he even got paid 1000$ and then lost it again and made the next scam accusation because of his gambling addiction.
Look at the connections of the accounts, only a blind person would not see it.

https://bitcointalk.org/index.php?topic=5394559.msg63839558#msg63839558

You guys should stop giving this person any reason to continue his scam, really.

[Joana226]

This is my only account. Once again I always provided all the required documents and my KYC was completely before the big win.

I was ready to meet BC in video, against all your "bets", and I'm ready to meet them again if it would be required. I proof I exist, and I'm the same person that played on BC casino.

As suggested by someone I'm fine meeting BC and someone else neutral from BitcoinTalk if needed.

The questions made from BC were very technical and despiting of maybe answering incompletely or wrong to some of them, they forgot to mention all the questions I answered well and straight.
In case they forgot, I don't play in their site for 5 months aswell. Having someone speak my native language would certainly be beneficial, as it would eliminate the significant language barrier present in this situation.

So in 1st occasion my withdraws were blocked due to my kyc photo was under threat.
Now, 2nd occasion I'm blocked no more because I'm under threat, but because I missed some technical questions about features I never used, in a casino that I don't login for 5 months, talking on a foreign language.

I believe it is a wrong decision.

[AHOYBRAUSE]

This is my only account. Once again I always provided all the required documents and my KYC was completely before the big win.

I was ready to meet BC in video, against all your "bets", and I'm ready to meet them again if it would be required. I proof I exist, and I'm the same person that played on BC casino.

As suggested by someone I'm fine meeting BC and someone else neutral from BitcoinTalk if needed.

The questions made from BC were very technical and despiting of maybe answering incompletely or wrong to some of them, they forgot to mention all the questions I answered well and straight.
In case they forgot, I don't play in their site for 5 months aswell. Having someone speak my native language would certainly be beneficial, as it would eliminate the significant language barrier present in this situation.

So in 1st occasion my withdraws were blocked due to my kyc photo was under threat.
Now, 2nd occasion I'm blocked no more because I'm under threat, but because I missed some technical questions about features I never used, in a casino that I don't login for 5 months, talking on a foreign language.

I believe it is a wrong decision.

What ridiculous liar you are, your only account, hahaha.
You are a professional con artist, trying to use this forum to blackmail several casinos.
Here you used fake kyc, somewhere else you use your "gambling addiction" for several casino to try to get refunds.

But whatever you are writing here, all your threats with lawyer or whatever will bring you absolutely nothing.
You are a confirmed multi accounter, here in this forum as wall as at bc, that's all everybody need to know.

You can give up, all your lies and posts will bring you nothing, you just look more ridiculous and pathetic.

[holydarkness]

Can I at least ask them to show evidences accordingly to their terms of service, of any failure from my side? We are talking about over $90.000 claim, so I'm not asking too much. More than "interpretations", physical evidences supported by their terms.

[CC: JollyGood]

It's actually explained by them in between-lines, and been explained to you by me [in form of educated theory] throughout the entire thread, sealed by BC.Game Support's report of the video call.

Initially, they suspected that your "mom" is performing KYC under duress, of which our suspicion gets stronger and stronger as the case and posts on this thread gets further and you show questionable traits, like the cluelessness of what "under duress" is about, that you basically has zero knowledge of your situation and surroundings when you took that KYC picture.

But, to be short, from BC side, and about what violation you did, they suspected you trying to circumvent a restriction they put on you [the son], be it account limitation, self exclusion, account ban, falsifying ID, and the likes, that your mom shows duress because she performed that KYC against her will, i.e. you forced her.

Bottom line,
What violation you did: a possible attempt to circumvent account limitation and providing fake KYC.
Physical evidence: the video call, where the "real player" [the mom] basically clueless about the game she's been playing for a while.
What terms in the ToS related to it: I have them safely stored for you in my gallery, but I believe it'll be best to start make that lawyer of yours useful. Here's the link to their ToS, I believe he can ventured a very-well-educated guess of what violation you did.

[Joana226]

But, to be short, from BC side, and about what violation you did, they suspected you trying to circumvent a restriction they put on you [the son], be it account limitation, self exclusion, account ban, falsifying ID, and the likes, that your mom shows duress because she performed that KYC against her will, i.e. you forced her.

That makes no sense, because my account is closed but not his account. We don't live together, and his account isn't limited so why would he make a new account in my home in my name, if he could play on his own account?
Can you consider this? Also he never played Big Win but me.

No one forced me to create any account. In that scenario I would appeal for help during a video call, no?

I waggered over 13 million USD. I got lucky and BC refuses to pay those winnings.

Everything beyond that is debatable, but if you look at the facts I exist, I have an account in my name, I played and won.
I have never even switched devices with any other player. In India BC.Game is very popular as you may know and it is normal for several adult family members to have accounts.

My son wouldn't be mentioned in this conversation if the interview had not been in another language.

[holydarkness]

I want to take a neutral stand here and still give @Joana226 the benefit of the doubt!

Personally if I was asked about any other sportsbook or casino am registered with about their incentive features and the alike, I don't think I would be able to answer because I don't take advantage of them, unless I do then they have the right to ask questions related to this.

Secondly, if a translator was available I don't understand why the son got in the picture, which also puts Joana226 in a bad position and saying there is a language barrier doesn't sit well here as your English is above average !

Lastly, just to be deliberate...@BC.game were any questions relating to deposits,games played, coins used asked just to ensure this is the account holder you having the KYC interview with because these are the basic questions that really need to be asked, unless they avoided the most obvious questions as they might suspect user rehearsed this part, hence the extra questions otherwise $90K is alot of money and hope something can be worked out to close this chapter.
**Once revised all accounts including family linked accounts should all be closed/banned to end the business relationship**

I am quoting BC's findings below, so people reading this discussion can get the context easier.

I believe when BC said that OP is uncertain, unable to answer, and unfamiliar with features like game types, cashback and recharge, and the VIP levels, they're referring to OP's own details, which she should have been familiar if she really operates the account herself.

For example, I assume the question were like: what VIP level are you on, what games were you playing, can you describe in short what game was it and how do you played it, how many multipliers are available for [name of game], on which game did you win the big prize [that's being the root of issue here], things that are not too technical that someone that's not a gambling-geek will not be able to answer, yet technical and specific enough that an individual operating the account will be able to, as the question is specific and related to their activities.

As for the translator, I think they prepared him, in case she needed help, or even perhaps the interviewer himself is the translator, he speaks the language, but before they can let the OP knows that they speak the language [or have someone present who speak the language], upon realizing that the son is leading and dictating answers, which made them suspicious of the extent of her knowledge regarding the account, they refrained from telling her, in concern that the son became aware that their attempt to cheat the interview [by him [the actual account operator] supplying answer to her [the clueless someone else]] and instead they just let the interview rolled in, with the translator supplying them with what the son actually said, as they'll get a broader --and more true in nature-- understanding of OP's situation.

Suppose they let her know that they understand the language and know that the son is supplying information, having her to answer on his behalf, OP probably will end the conversation soon and walled up, saying the internet connection was poor and it ended by itself, or refused to take the video call any further with their invented reason, while the son prepared her with broader knowledge of the account.

Following a detailed review of the complaint and subsequent video KYC verification, we have concluded that the individual presenting the complaint lacks direct knowledge and familiarity with our platform and its various features. During the verification process, it was evident that the respondent relied on assistance to answer basic questions related to gameplay, VIP levels, cashback schedules, and site-specific terminologies.

Key observations include:
- Uncertainty and inconsistency in identifying game types and features, with reliance on external prompts to answer questions about the platform's games and VIP levels.
- Lack of knowledge concerning transactional details, such as recharge icons and cashback timing, further indicating unfamiliarity with the platform's operational aspects.
- Dependence on a secondary individual for information, who appeared to have direct knowledge of the account and its activities.

Based on these findings, we have reasons to believe that the person presenting the complaint is not the genuine player or account holder but was attempting to represent the account without adequate knowledge or authority. This conclusion is reinforced by the need for external prompting and the incorrect responses to standard operational queries of our platform.

We take matters of account security and representation very seriously and must ensure that all activities and complaints are genuinely and accurately presented by the actual account holders. Therefore, we cannot proceed with the claims or requests made in this complaint as it fails to meet our verification standards.

Edit: Additionally, the individual prompting the user in the video call (self-identified as the son) has documents linked to another ID on our platform (ID: 25022188), with KYC-supported documents belonging to a different user. It is reasonable to infer that the individual operating these accounts is indeed the son, who has previously submitted misleading information and incorrect KYC details twice.

But, to be short, from BC side, and about what violation you did, they suspected you trying to circumvent a restriction they put on you [the son], be it account limitation, self exclusion, account ban, falsifying ID, and the likes, that your mom shows duress because she performed that KYC against her will, i.e. you forced her.

That makes no sense, because my account is closed but not his account. We don't live together, and his account isn't limited so why would he make a new account in my home in my name, if he could play on his own account?
Can you consider this? Also he never played Big Win but me.

No one forced me to create any account. In that scenario I would appeal for help during a video call, no?

I waggered over 13 million USD. I got lucky and BC refuses to pay those winnings.

Everything beyond that is debatable, but if you look at the facts I exist, I have an account in my name, I played and won.
I have never even switched devices with any other player. In India BC.Game is very popular as you may know and it is normal for several adult family members to have accounts.

My son wouldn't be mentioned in this conversation if the interview had not been in another language.

Umm... your son doesn't live with you? So he just happened to be there during the video call to... translate?

[BabyBandit]

Following a detailed review of the complaint and subsequent video KYC verification, we have concluded that the individual presenting the complaint lacks direct knowledge and familiarity with our platform and its various features. During the verification process, it was evident that the respondent relied on assistance to answer basic questions related to gameplay, VIP levels, cashback schedules, and site-specific terminologies.

Key observations include:
- Uncertainty and inconsistency in identifying game types and features, with reliance on external prompts to answer questions about the platform's games and VIP levels.
- Lack of knowledge concerning transactional details, such as recharge icons and cashback timing, further indicating unfamiliarity with the platform's operational aspects.
- Dependence on a secondary individual for information, who appeared to have direct knowledge of the account and its activities.

Based on these findings, we have reasons to believe that the person presenting the complaint is not the genuine player or account holder but was attempting to represent the account without adequate knowledge or authority. This conclusion is reinforced by the need for external prompting and the incorrect responses to standard operational queries of our platform.

We take matters of account security and representation very seriously and must ensure that all activities and complaints are genuinely and accurately presented by the actual account holders. Therefore, we cannot proceed with the claims or requests made in this complaint as it fails to meet our verification standards.

Edit: Additionally, the individual prompting the user in the video call (self-identified as the son) has documents linked to another ID on our platform (ID: 25022188), with KYC-supported documents belonging to a different user. It is reasonable to infer that the individual operating these accounts is indeed the son, who has previously submitted misleading information and incorrect KYC details twice.

This reply is pure darkness. WTF? I am not on any side here but this is shocking and terrible and this must get to stop, most important for the future for all players safety! What the F are you doing seriously?
Stop trying to put light on irrelevant things. This case is about this account and not any other accounts.

You don't have the right to act this way and you know it! You just change reasons until you will find one that will holds so you can keep the money yourself for the company party.
You cant demand your customers to know anything about your platform's games and VIP levels & cashback timing. Me personal gamble a lot every week and I don't have any clue about things like that.
Also, it's impossible to know when you exactly deposited. And what you believe is irrelevant it's what you can proof that is relevant same as in a court. Yes OP don't know a lot about your website, but please ask this to every user you have and see how many that will answer the same way. I can assure you it's many!

As I said I am not on OP's side I am on the right side and what you doing is wrong. Are you broke or what is the problem? Why cant you pay out a winning when the customer have done EVERYTHING you asked for and even more? So what if the mom get help from hers son? That is only positive and not any negative. Have you any proof that the soon is the one that has playing? No. The mom is the holder of the account, the mom did all the KYC and the video call, she can do a video call again. That's is more then enough to be able to get hers winnings paid out. As I said I would count myself as a quite big gambler and I gamble often, but I have NO clue about bonuses, when they are paid out or any technical stuff about the website I play on. I got more important things in life then research on a online casino. as I said. ask every user you have this questions and we see how many that will give you the same answer as OP did. Trust me it will be a lot! Should them also get their account locked? Of course not. We are humans and individuals.
Soon I will contact some people that actually have the power to withdrew your license and make them look into this case (So people with a judgment actually can step in and make a decision since you are unable to do it yourself) because now this have gone to a case where OP is right to his/hers winnings and you are actually wrong and not paying them out. And I think you also would agree on that is the best thing? That a 3-RD party can come and make a decision here so right will be right and wrong stay wrong. I guess you have nothing to hide.

And of course you have right to think and suspect what you want, but you cant make a decision based on what you think or suspect! It's what you can proof a decision should be made! Not what you think, I am glad you people don't work in a court. The only thing that is important is what you can proof, not what you believe!
 
And yes I am very disappointed to see casinos act this way, it destroy the fun for so many people and the whole online gambling community, this is not what it should be about it should be fun and we all should be one big family! With shit like this you getting afraid to win big because you know it will be some made up problem from the casinos side, so sad.

And one thing I can promise you, acting the way you do only make you lose customers and income instead of saving any $90K but I guess your to blind to see that.
Why don't just act right and work on getting a good reputation instead?? Imagine how many more customers you would have and how much more money you would make if you plaid the honest way.

Again, good luck to both parties and I hope this get solved the way it should and looking at what have been posted here to this date the right thing is to cash put OP's winnings but if she/he has cheated of course he/she should not be able to get the winnings paid out, but you have zero proof that this would have happen. BC.GAME stop destroying the online gambling reputation, we all should be one family and enjoy gambling what you doing now is destroying everything just everything for everyone not only for OP. It's sad.  


-------------
Best regards
BabyBandit

[Joana226]

Umm... your son doesn't live with you? So he just happened to be there during the video call to... translate?

As you may know, $90.000 may be not much to you, but here it is a life changer. We had the whole family here waiting for it.

And he speaks a bit better english than I do. So accordingly to you, my son could give me the right answers to the questions, no? Isn't it questionable the fact that the two of us couldn't answer it correctly?

What is your explanation for the fact that he wouldn't know the answer for all the questions? would there be a 3rd person controlling him aswell?

Suppose they let her know that they understand the language and know that the son is supplying information, having her to answer on his behalf, OP probably will end the conversation soon and walled up, saying the internet connection was poor and it ended by itself, or refused to take the video call any further with their invented reason, while the son prepared her with broader knowledge of the account.

Think for yourself. If it was to be cheat, the son could be simply listening the questions and answering on chat so I could read the answers loudly. No?
This prove the interview was genuine from my end. I have nothing to hide but unfortunatly I'm not pro in english as you are, neither pro in this casino. As you can see I barely got bonus and no, I don't know the VIP Level - I don't need to know that for deposit and playing, right?

It you were my son, wouldn't you do it "smarter" considering you would own the account etc? wouldn't you use a private communication channel between us for example?

This case is turned in a movie when it is simply proven scam from BC not paying the winnings. I don't get. How many more different accusations will be? without any evidence but "with reasons to believe"?
Based on these findings, I have reasons to believe that BC is scamming me not paying my winnings.

[holydarkness]

Umm... your son doesn't live with you? So he just happened to be there during the video call to... translate?

As you may know, $90.000 may be not much to you, but here it is a life changer. We had the whole family here waiting for it.

And he speaks a bit better english than I do. So accordingly to you, my son could give me the right answers to the questions, no? Isn't it questionable the fact that the two of us couldn't answer it correctly?

What is your explanation for the fact that he wouldn't know the answer for all the questions? would there be a 3rd person controlling him aswell?

Suppose they let her know that they understand the language and know that the son is supplying information, having her to answer on his behalf, OP probably will end the conversation soon and walled up, saying the internet connection was poor and it ended by itself, or refused to take the video call any further with their invented reason, while the son prepared her with broader knowledge of the account.

Think for yourself. If it was to be cheat, the son could be simply listening the questions and answering on chat so I could read the answers loudly. No?
This prove the interview was genuine from my end. I have nothing to hide but unfortunatly I'm not pro in english as you are, neither pro in this casino. As you can see I barely got bonus and no, I don't know the VIP Level - I don't need to know that for deposit and playing, right?

It you were my son, wouldn't you do it "smarter" considering you would own the account etc? wouldn't you use a private communication channel between us for example?

This case is turned in a movie when it is simply proven scam from BC not paying the winnings. I don't get. How many more different accusations will be? without any evidence but "with reasons to believe"?
Based on these findings, I have reasons to believe that BC is scamming me not paying my winnings.

Ahh, I see. Yes, it will be quite reasonable if the whole family were there in anticipation of the... winning, instead of just asking your son, specifically him, to be present at the interview because you require him to translate. As for your question about, "What is your explanation for the fact that he wouldn't know the answer for all the questions? would there be a 3rd person controlling him aswell?", I will say I couldn't answer this, given I have not witnessed what transpires during the interview and the length of what he know and what he did not.

While for being smarter by using a chat, yes, I will say that'll be logical, if you didn't know that a person speaking the language was present at the interview. Which, I believe, is the reason why BC refrained mid-way from letting their translator take over or informing you that they have someone speaking the language that can facilitate the interview, because when people don't think the other side understand what they talked about, they lowered their guard and let things known, which otherwise they'll keep for themselves and be more careful, if they know their counterpart knows what they're talking about. So yeah, I suppose if BC started the video conversation by informing you that they speak your language, there is a probability that you'll resort to chatting the answer. But given you don't think they understand what you said to your mom, you assume they'll think you simply translating it instead of dictating answers.

But let's not eliminate the doubt. BC.Game Support, can you tell us please, in one or two examples, what kind of answers that he supplied to his mother that make you sure he dictated answer to her about the technicalities of her account instead of simply translating?

[AHOYBRAUSE]

Following a detailed review of the complaint and subsequent video KYC verification, we have concluded that the individual presenting the complaint lacks direct knowledge and familiarity with our platform and its various features. During the verification process, it was evident that the respondent relied on assistance to answer basic questions related to gameplay, VIP levels, cashback schedules, and site-specific terminologies.

Key observations include:
- Uncertainty and inconsistency in identifying game types and features, with reliance on external prompts to answer questions about the platform's games and VIP levels.
- Lack of knowledge concerning transactional details, such as recharge icons and cashback timing, further indicating unfamiliarity with the platform's operational aspects.
- Dependence on a secondary individual for information, who appeared to have direct knowledge of the account and its activities.

Based on these findings, we have reasons to believe that the person presenting the complaint is not the genuine player or account holder but was attempting to represent the account without adequate knowledge or authority. This conclusion is reinforced by the need for external prompting and the incorrect responses to standard operational queries of our platform.

We take matters of account security and representation very seriously and must ensure that all activities and complaints are genuinely and accurately presented by the actual account holders. Therefore, we cannot proceed with the claims or requests made in this complaint as it fails to meet our verification standards.

Edit: Additionally, the individual prompting the user in the video call (self-identified as the son) has documents linked to another ID on our platform (ID: 25022188), with KYC-supported documents belonging to a different user. It is reasonable to infer that the individual operating these accounts is indeed the son, who has previously submitted misleading information and incorrect KYC details twice.

This reply is pure darkness. WTF? I am not on any side here but this is shocking and terrible and this must get to stop, most important for the future for all players safety! What the F are you doing seriously?
Stop trying to put light on irrelevant things. This case is about this account and not any other accounts.

You don't have the right to act this way and you know it! You just change reasons until you will find one that will holds so you can keep the money yourself for the company party.
You cant demand your customers to know anything about your platform's games and VIP levels & cashback timing. Me personal gamble a lot every week and I don't have any clue about things like that.
Also, it's impossible to know when you exactly deposited. And what you believe is irrelevant it's what you can proof that is relevant same as in a court. Yes OP don't know a lot about your website, but please ask this to every user you have and see how many that will answer the same way. I can assure you it's many!

As I said I am not on OP's side I am on the right side and what you doing is wrong. Are you broke or what is the problem? Why cant you pay out a winning when the customer have done EVERYTHING you asked for and even more? So what if the mom get help from hers son? That is only positive and not any negative. Have you any proof that the soon is the one that has playing? No. The mom is the holder of the account, the mom did all the KYC and the video call, she can do a video call again. That's is more then enough to be able to get hers winnings paid out. As I said I would count myself as a quite big gambler and I gamble often, but I have NO clue about bonuses, when they are paid out or any technical stuff about the website I play on. I got more important things in life then research on a online casino. as I said. ask every user you have this questions and we see how many that will give you the same answer as OP did. Trust me it will be a lot! Should them also get their account locked? Of course not. We are humans and individuals.
Soon I will contact some people that actually have the power to withdrew your license and make them look into this case (So people with a judgment actually can step in and make a decision since you are unable to do it yourself) because now this have gone to a case where OP is right to his/hers winnings and you are actually wrong and not paying them out. And I think you also would agree on that is the best thing? That a 3-RD party can come and make a decision here so right will be right and wrong stay wrong. I guess you have nothing to hide.

And of course you have right to think and suspect what you want, but you cant make a decision based on what you think or suspect! It's what you can proof a decision should be made! Not what you think, I am glad you people don't work in a court. The only thing that is important is what you can proof, not what you believe!
 
And yes I am very disappointed to see casinos act this way, it destroy the fun for so many people and the whole online gambling community, this is not what it should be about it should be fun and we all should be one big family! With shit like this you getting afraid to win big because you know it will be some made up problem from the casinos side, so sad.

And one thing I can promise you, acting the way you do only make you lose customers and income instead of saving any $90K but I guess your to blind to see that.
Why don't just act right and work on getting a good reputation instead?? Imagine how many more customers you would have and how much more money you would make if you plaid the honest way.

Again, good luck to both parties and I hope this get solved the way it should and looking at what have been posted here to this date the right thing is to cash put OP's winnings but if she/he has cheated of course he/she should not be able to get the winnings paid out, but you have zero proof that this would have happen. BC.GAME stop destroying the online gambling reputation, we all should be one family and enjoy gambling what you doing now is destroying everything just everything for everyone not only for OP. It's sad.  


-------------
Best regards
BabyBandit

I really expected you to be better and know better than to support this multi account scammer.

Kind of disappointed because I know why you post this nonsense.

Guess when it’s about money integrity flies out the window ( you know exactly what I mean). How anybody can still support this filthy guy given all the evidence  of multiple accounts with multiple scam accusations provided recently is beyond me. You are either to blind, too lazy to read it or just to ignorant for reasons I cannot go further into here ( I wish I could but I’m a man of my word ).

No words, really.

[BabyBandit]

Following a detailed review of the complaint and subsequent video KYC verification, we have concluded that the individual presenting the complaint lacks direct knowledge and familiarity with our platform and its various features. During the verification process, it was evident that the respondent relied on assistance to answer basic questions related to gameplay, VIP levels, cashback schedules, and site-specific terminologies.

Key observations include:
- Uncertainty and inconsistency in identifying game types and features, with reliance on external prompts to answer questions about the platform's games and VIP levels.
- Lack of knowledge concerning transactional details, such as recharge icons and cashback timing, further indicating unfamiliarity with the platform's operational aspects.
- Dependence on a secondary individual for information, who appeared to have direct knowledge of the account and its activities.

Based on these findings, we have reasons to believe that the person presenting the complaint is not the genuine player or account holder but was attempting to represent the account without adequate knowledge or authority. This conclusion is reinforced by the need for external prompting and the incorrect responses to standard operational queries of our platform.

We take matters of account security and representation very seriously and must ensure that all activities and complaints are genuinely and accurately presented by the actual account holders. Therefore, we cannot proceed with the claims or requests made in this complaint as it fails to meet our verification standards.

Edit: Additionally, the individual prompting the user in the video call (self-identified as the son) has documents linked to another ID on our platform (ID: 25022188), with KYC-supported documents belonging to a different user. It is reasonable to infer that the individual operating these accounts is indeed the son, who has previously submitted misleading information and incorrect KYC details twice.

This reply is pure darkness. WTF? I am not on any side here but this is shocking and terrible and this must get to stop, most important for the future for all players safety! What the F are you doing seriously?
Stop trying to put light on irrelevant things. This case is about this account and not any other accounts.

You don't have the right to act this way and you know it! You just change reasons until you will find one that will holds so you can keep the money yourself for the company party.
You cant demand your customers to know anything about your platform's games and VIP levels & cashback timing. Me personal gamble a lot every week and I don't have any clue about things like that.
Also, it's impossible to know when you exactly deposited. And what you believe is irrelevant it's what you can proof that is relevant same as in a court. Yes OP don't know a lot about your website, but please ask this to every user you have and see how many that will answer the same way. I can assure you it's many!

As I said I am not on OP's side I am on the right side and what you doing is wrong. Are you broke or what is the problem? Why cant you pay out a winning when the customer have done EVERYTHING you asked for and even more? So what if the mom get help from hers son? That is only positive and not any negative. Have you any proof that the soon is the one that has playing? No. The mom is the holder of the account, the mom did all the KYC and the video call, she can do a video call again. That's is more then enough to be able to get hers winnings paid out. As I said I would count myself as a quite big gambler and I gamble often, but I have NO clue about bonuses, when they are paid out or any technical stuff about the website I play on. I got more important things in life then research on a online casino. as I said. ask every user you have this questions and we see how many that will give you the same answer as OP did. Trust me it will be a lot! Should them also get their account locked? Of course not. We are humans and individuals.
Soon I will contact some people that actually have the power to withdrew your license and make them look into this case (So people with a judgment actually can step in and make a decision since you are unable to do it yourself) because now this have gone to a case where OP is right to his/hers winnings and you are actually wrong and not paying them out. And I think you also would agree on that is the best thing? That a 3-RD party can come and make a decision here so right will be right and wrong stay wrong. I guess you have nothing to hide.

And of course you have right to think and suspect what you want, but you cant make a decision based on what you think or suspect! It's what you can proof a decision should be made! Not what you think, I am glad you people don't work in a court. The only thing that is important is what you can proof, not what you believe!
 
And yes I am very disappointed to see casinos act this way, it destroy the fun for so many people and the whole online gambling community, this is not what it should be about it should be fun and we all should be one big family! With shit like this you getting afraid to win big because you know it will be some made up problem from the casinos side, so sad.

And one thing I can promise you, acting the way you do only make you lose customers and income instead of saving any $90K but I guess your to blind to see that.
Why don't just act right and work on getting a good reputation instead?? Imagine how many more customers you would have and how much more money you would make if you plaid the honest way.

Again, good luck to both parties and I hope this get solved the way it should and looking at what have been posted here to this date the right thing is to cash put OP's winnings but if she/he has cheated of course he/she should not be able to get the winnings paid out, but you have zero proof that this would have happen. BC.GAME stop destroying the online gambling reputation, we all should be one family and enjoy gambling what you doing now is destroying everything just everything for everyone not only for OP. It's sad.  


-------------
Best regards
BabyBandit

I really expected you to be better and know better than to support this multi account scammer.

Kind of disappointed because I know why you post this nonsense.

Guess when it’s about money integrity flies out the window.
No words, really.

I am not supporting anyone and BC.GAME is wrong here as the evidence that exist right now and if you cant accept that two individuals can see things in a different way that's up to you.

[AHOYBRAUSE]

I really expected you to be better and know better than to support this multi account scammer.

Kind of disappointed because I know why you post this nonsense.

Guess when it’s about money integrity flies out the window.
No words, really.


I am not supporting anyone and BC.GAME is wrong here as the evidence that exist right now and if you cant accept that two individuals can see things in a different way that's up to you.

There is SO much evidence against this guy, you yourself know it for 1000% yourself because of the reasons I already spoke about.

OP is a blackmail scammer moving from casino to casino trying a sob story to get losses back ( and opening a scam accusation thread ) and when he wins and gets called out (investigated) for his bullshit he opens a scam accusation as well.

If you think he should get paid you are insane.
Seems like you are just another clown that will do anything for some empty promise, you know what I mean.
Shame on you and good bye scam supporter.

[Woodie]

What benefit of a doubt?
This person CLEARLY is ghostigura2, who had another scam accusation thread here in this forum for his other account at bc. And he even got paid 1000$ and then lost it again and made the next scam accusation because of his gambling addiction.
Look at the connections of the accounts, only a blind person would not see it.

So this case matured from a photo of duress during the KYC process itself to failing it coupled with multi accounting...

Just out of curiosity, does BC.Game allow same members of the family to play on its platform, Yes or No?

And in this instance nothing has been mentioned of any bonus abuse, or say arbitrage gambling  one that gets most  players banned...and in this scenario does the player have any chance of getting a dime off their account or everything will be confiscated??

You guys should stop giving this person any reason to continue his scam, really.

Do you realise that had this KYC gone through, this user would have gotten paid  

Btw, that's why I mentioned in my earlier posts that BC.game cuts ties with all family members linked to the OP as the business relationship has gone sour as one party tries to take advantage of the other.


Edit:

I am quoting BC's findings below, so people reading this discussion can get the context easier.

I believe when BC said that OP is uncertain, unable to answer, and unfamiliar with features like game types, cashback and recharge, and the VIP levels, they're referring to OP's own details, which she should have been familiar if she really operates the account herself.

For example, I assume the question were like: what VIP level are you on, what games were you playing, can you describe in short what game was it and how do you played it, how many multipliers are available for [name of game], on which game did you win the big prize [that's being the root of issue here], things that are not too technical that someone that's not a gambling-geek will not be able to answer, yet technical and specific enough that an individual operating the account will be able to, as the question is specific and related to their activities.

If questions came as you have described them, the legitimate account holder should have answers off the top of their head , guess things aren't looking good for the OP.

Watching from the terraces .

No further comment from me after this  

[AHOYBRAUSE]

What benefit of a doubt?
This person CLEARLY is ghostigura2, who had another scam accusation thread here in this forum for his other account at bc. And he even got paid 1000$ and then lost it again and made the next scam accusation because of his gambling addiction.
Look at the connections of the accounts, only a blind person would not see it.

So this case matured from a photo of duress during the KYC process itself to failing it coupled with multi accounting...

Just out of curiosity, does BC.Game allow same members of the family to play on its platform, Yes or No?

And in this instance nothing has been mentioned of any bonus abuse, or say arbitrage gambling  one that gets most  players banned...and in this scenario does the player have any chance of getting a dime off their account or everything will be confiscated??

You guys should stop giving this person any reason to continue his scam, really.

Do you realise that had this KYC gone through, this user would have gotten paid  

Btw, that's why I mentioned in my earlier posts that BC.game cuts ties with all family members linked to the OP as the business relationship has gone sour as one party tries to take advantage of the other.


No further comment from me after this  

First of all, I knew this KYC call would never go through because I have the confirmation that HE is not the account holder. And on a call you can find this out very easy, just with simple questions. OP does this for a living but he still acts like an amateur. Proof is how he handles all his account here in our forum.
Are real pro would have prepped the ID person for every question ( that what I also spoke about with bc support when I suggested them to do such a call) . Yet this poor woman didn't even know the basics of the site. 

Also, if you think this person is OP's mother then  . Seriously?
So pretending to be that person in the ID before here in this forum and basically lying to everyone from the beginning is normal behaviour?

He has COUNTLESS accounts, not just "family members" . This guy is a wannabe pro. He operates so many accounts on bitcointalk alone, there are much more than those at least 5 here.

[BC.Game Support]

The events during the video call verification highlight potential concerns about KYC abuse happening because someone is being forced. The scenario was as follows: During the video call, which was meant for verification, the conversation was in English. However, the person, supposedly the account holder's mother, couldn't respond in English. Her son stepped in, saying he would translate, and started talking to her in Tamil. This happened while our Tamil-speaking colleagues, there for documentation, were present.

The son's role in supposedly translating the conversation raises red flags, particularly when you consider his mother's apparent lack of knowledge about her own account. This situation suggests that the son, or maybe another individual, could be pressuring or forcing the account holder to take part in the KYC process, not of her own free will. Such circumstances suggest the account is at risk of being used for purposes other than its intended use, which would be a form of KYC abuse and violates BC.GAME’s terms of service.

Furthermore, the account's previous freezing due to indications of threat or being classified as 'under duress' adds to the seriousness of the situation. This history, combined with the recent observations during the verification call, including the son having to prompt his mother about specific games—without any clue from her side, he specifically mentioned "Crash" and detailed types as "Classic/Trenball," along with color sequences "Green > Red > Yellow"—highlights the forced participation of KYC abuse.

[Joana226]

The events during the video call verification highlight potential concerns about KYC abuse happening because someone is being forced. The scenario was as follows: During the video call, which was meant for verification, the conversation was in English. However, the person, supposedly the account holder's mother, couldn't respond in English. Her son stepped in, saying he would translate, and started talking to her in Tamil. This happened while our Tamil-speaking colleagues, there for documentation, were present.

The son's role in supposedly translating the conversation raises red flags, particularly when you consider his mother's apparent lack of knowledge about her own account. This situation suggests that the son, or maybe another individual, could be pressuring or forcing the account holder to take part in the KYC process, not of her own free will. Such circumstances suggest the account is at risk of being used for purposes other than its intended use, which would be a form of KYC abuse and violates BC.GAME’s terms of service.

Furthermore, the account's previous freezing due to indications of threat or being classified as 'under duress' adds to the seriousness of the situation. This history, combined with the recent observations during the verification call, including the son having to prompt his mother about specific games—without any clue from her side, he specifically mentioned "Crash" and detailed types as "Classic/Trenball," along with color sequences "Green > Red > Yellow"—highlights the forced participation of KYC abuse.

Please share the call so everyone can see how wrong you are and judge. Why was it in English then and not in my language as I requested?
So you prefer having a translator from my side that isn't a translator than speaking my native language? I wouldn't need assist of anyone if it was in tamil. Do you consider the answers you got were manipulated multiple times since it was translated two times?
I give you my permission to show everyone the video call. I have nothing to hide and everyone will see that Im not under threat.

So I assume that BC made a claim on the relevant authorities for abuse, right? You have all my data, please share evidence of that in case you did.

Also I request you to share what specific term of kyc I violated, as you stated.

[Lakai01]

[...]
I am not supporting anyone and BC.GAME is wrong here as the evidence that exist right now and if you cant accept that two individuals can see things in a different way that's up to you.

I'm sorry to say it so directly, but that's absolute nonsense. If you had followed the thread here, you would know that OP has already been proven to be multi-accounting (that alone would be enough to block his account), he originally rejected the offer of a video call immediately (we now know why) and he is still receiving support from proven KYC sellers here in the thread.

KYC on a platform like BC.Game is not an "oh, it'll be fine" thing. The platforms themselves are legally responsible for approved KYC data. So if BC.Game has even the slightest suspicion that the KYC data might not be correct, they MUST refuse to verify the account. Otherwise, as already mentioned, they themselves are liable to prosecution in the event of a case, and no platform takes this risk.

You also have to keep this in mind: BC.Game pays out significantly higher amounts every day than the 90k we are talking about here. So why should they refuse to pay out here if everything is legal?

[...]

BC.Game has already explained why they refused KYC verification, and this will not change even if the video is published.

[holydarkness]

The events during the video call verification highlight potential concerns about KYC abuse happening because someone is being forced. The scenario was as follows: During the video call, which was meant for verification, the conversation was in English. However, the person, supposedly the account holder's mother, couldn't respond in English. Her son stepped in, saying he would translate, and started talking to her in Tamil. This happened while our Tamil-speaking colleagues, there for documentation, were present.

The son's role in supposedly translating the conversation raises red flags, particularly when you consider his mother's apparent lack of knowledge about her own account. This situation suggests that the son, or maybe another individual, could be pressuring or forcing the account holder to take part in the KYC process, not of her own free will. Such circumstances suggest the account is at risk of being used for purposes other than its intended use, which would be a form of KYC abuse and violates BC.GAME’s terms of service.

Furthermore, the account's previous freezing due to indications of threat or being classified as 'under duress' adds to the seriousness of the situation. This history, combined with the recent observations during the verification call, including the son having to prompt his mother about specific games—without any clue from her side, he specifically mentioned "Crash" and detailed types as "Classic/Trenball," along with color sequences "Green > Red > Yellow"—highlights the forced participation of KYC abuse.

Thank you for clarifying this, that a staff who speaks the language is being present, to minimize the possibility that you draw a baseless conclusion that the son is leading and supplying answer. With someone speaking the language, I think it is safe to assume you made your findings [that the mother is clueless and the translation is not a simple translation but also consist of prompts] not from a guess but rather from an understanding what actually transpired between the two.


OP, instead of grasping at straws and ask for things that you know very well BC can't provide here due to the privacy policy, do you perhaps more interested in explaining why your son need to prompt you and supplying you details while you --the one who operates the account-- seems clueless about the details of your own accout?

[Joana226]

The events during the video call verification highlight potential concerns about KYC abuse happening because someone is being forced. The scenario was as follows: During the video call, which was meant for verification, the conversation was in English. However, the person, supposedly the account holder's mother, couldn't respond in English. Her son stepped in, saying he would translate, and started talking to her in Tamil. This happened while our Tamil-speaking colleagues, there for documentation, were present.

The son's role in supposedly translating the conversation raises red flags, particularly when you consider his mother's apparent lack of knowledge about her own account. This situation suggests that the son, or maybe another individual, could be pressuring or forcing the account holder to take part in the KYC process, not of her own free will. Such circumstances suggest the account is at risk of being used for purposes other than its intended use, which would be a form of KYC abuse and violates BC.GAME’s terms of service.

Furthermore, the account's previous freezing due to indications of threat or being classified as 'under duress' adds to the seriousness of the situation. This history, combined with the recent observations during the verification call, including the son having to prompt his mother about specific games—without any clue from her side, he specifically mentioned "Crash" and detailed types as "Classic/Trenball," along with color sequences "Green > Red > Yellow"—highlights the forced participation of KYC abuse.

Thank you for clarifying this, that a staff who speaks the language is being present, to minimize the possibility that you draw a baseless conclusion that the son is leading and supplying answer. With someone speaking the language, I think it is safe to assume you made your findings [that the mother is clueless and the translation is not a simple translation but also consist of prompts] not from a guess but rather from an understanding what actually transpired between the two.


OP, instead of grasping at straws and ask for things that you know very well BC can't provide here due to the privacy policy, do you perhaps more interested in explaining why your son need to prompt you and supplying you details while you --the one who operates the account-- seems clueless about the details of your own accout?

That is simply not true. I asked for my son help to translate, once the meeting would be in english - just that. I asked the meeting to be in my language and they denied it. Also they didn't provide any translator for myself and they agree with that.
BC.Game is accusing me so I require them to show evidences. I'm the victim of the accusation, so they should proof their point of view with evidences.
They omissed all the questions I was able to answer correctly. This is why I suggested to have this meeting with a 3rd party present to judge it.

I'm not clueless about my account, don't be fool or bias! I provided a lot of information! I don't know what my son tells or not to them - because I dont speak english - so I can't be responsible for that. Get me someone that speaks my language and I don't need anyone to help me saying how do I play on crush or bigwin, or to deposit. Now, dont ask me things about bonus or vip because im not familiar with that.

Isn't 90.000 USD worth of a public trial? or a 3rd entity present on it? and an official translator? In my understanding I answered all the questions.

So concluding BC.Game can stop everyone account saying the very same they said to me without showing any evidence and you will be happy with this, is it?
What if it were you? what else can I do?

What part of terms tells that the player need to study their terms IN ENGLISH and all their features to do an exam?

[AHOYBRAUSE]

That is simply not true. I asked for my son help to translate, once the meeting would be in english - just that. I asked the meeting to be in my language and they denied it. Also they didn't provide any translator for myself and they agree with that.
BC.Game is accusing me so I require them to show evidences. I'm the victim of the accusation, so they should proof their point of view with evidences.
They omissed all the questions I was able to answer correctly. This is why I suggested to have this meeting with a 3rd party present to judge it.

I'm not clueless about my account, don't be fool or bias! I provided a lot of information! I don't know what my son tells or not to them - because I dont speak english - so I can't be responsible for that. Get me someone that speaks my language and I don't need anyone to help me saying how do I play on crush or bigwin, or to deposit. Now, dont ask me things about bonus or vip because im not familiar with that.

Isn't 90.000 USD worth of a public trial? or a 3rd entity present on it? and an official translator? In my understanding I answered all the questions.

So concluding BC.Game can stop everyone account saying the very same they said to me without showing any evidence and you will be happy with this, is it?
What if it were you? what else can I do?

What part of terms tells that the player need to study their terms IN ENGLISH and all their features to do an exam?

He keeps making a fool of himself.
This is like a sketch comedy show with the worst comedian of all time.
But hey, at least he is persistent in his efforts, just not consistent with his story, hahaha.

You see how he suddenly adds mistakes in his spelling, he must think we are stupid.

You also make those mistakes while telling the real story to other people?

This guy doesn’t fail to amaze me every single time. Pure comedy.

[Lakai01]

BC.Game is accusing me so I require them to show evidences. I'm the victim of the accusation, so they should proof their point of view with evidences.
They omissed all the questions I was able to answer correctly. This is why I suggested to have this meeting with a 3rd party present to judge it.

I think you are misjudging the situation here. In a KYC procedure, you are obliged to prove that you are actually who you claim to be. If you fail to do so, the other party MUST refuse to approve the KYC - otherwise they may be liable to prosecution, for example if it turns out that the money was used for money laundering (which of course I am not accusing you of).

No platform takes this risk, not even an exchange. If the exchange/casino/... has even the slightest suspicion that someone else could be behind the account, they must refuse KYC approval. The penalties for a KYC that is too lax or incorrectly issued are exorbitantly high here in Europe and would, for example, exceed your winnings many times over.

The fact that BC.Game even gave you an extra round with a video call here is to their credit, not many other platforms would have done that.

[Joana226]

BC.Game is accusing me so I require them to show evidences. I'm the victim of the accusation, so they should proof their point of view with evidences.
They omissed all the questions I was able to answer correctly. This is why I suggested to have this meeting with a 3rd party present to judge it.

I think you are misjudging the situation here. In a KYC procedure, you are obliged to prove that you are actually who you claim to be. If you fail to do so, the other party MUST refuse to approve the KYC - otherwise they may be liable to prosecution, for example if it turns out that the money was used for money laundering (which of course I am not accusing you of).

No platform takes this risk, not even an exchange. If the exchange/casino/... has even the slightest suspicion that someone else could be behind the account, they must refuse KYC approval. The penalties for a KYC that is too lax or incorrectly issued are exorbitantly high here in Europe and would, for example, exceed your winnings many times over.

The fact that BC.Game even gave you an extra round with a video call here is to their credit, not many other platforms would have done that.

What is the risk for their here?
Ok, I got your point of view. Now can you make an effort to try to put in my position? Imagine that I'm saying the truth and I'm the owner of the account. Imagine that argue about a photo wrongly - once again there is nothing wrong with my photo.

Even playing your game, why would a mother be warmed or threatned by a son to receive over 90000 usd?
How stupid would be being present on a video meeting without knowing the basics of casino?

I'm ready to make any further verification if needed. Once again I would prefer to have a 3rd person impartial to be present, or at least them to release their evidences.

Imagining that I'm saying the truth, what else can I do right now? Shall I open a claim on askgamblers right now? Are they allowed to check casino evidences at least?

[Lakai01]

What is the risk for their here?

BC.Game doesn't do KYC for fun, but has to do it as part of, for example, money laundering guidelines, otherwise they risk high fines and/or the closure of the company. Imagine a fictitious example where it is proven that some 100k were used to launder money from illegal activities. The trail then leads back to an account at BC.Game for which they did not perform KYC properly or the account was KYC-approved even though the KYC data was falsified. In such a case, BC.Game would also be liable to legal action.

Even playing your game, why would a mother be warmed or threatned by a son to receive over 90000 usd?
How stupid would be being present on a video meeting without knowing the basics of casino?

Ask the question the other way around. Why would BC.Game refuse to pay you if everything was above board? 90k may sound like a lot of money, but BC.Game probably carries out such withdrawals several times an hour - at least other casinos of a similar size have such a turnover. Why would BC.Game put their reputation on the line in your case and refuse to pay out to you without justification?

I understand your situation, of course, but I completely trust BC.Game's assessment and think it's great that they gave you another chance to prove your identity in a video call. You really can't blame BC.Game for the fact that several alarm bells were ringing during this call and they had to refuse you the approval.

Imagining that I'm saying the truth, what else can I do right now? Shall I open a claim on askgamblers right now? Are they allowed to check casino evidences at least?

You've mentioned several times that you've already hired a lawyer to handle this matter. If this is true (which I honestly doubt), you will now have to await the outcome of the legal proceedings.
If this is not true, there is probably only one thing you can do: accept that you will not get the money and move on.

As a personal tip: It's best to stop using multiple accounts and stick to the ToS of the casinos you play at. Then you're guaranteed that this won't happen to you again.

[Joana226]

Thanks for the reply.

What if you are wrong this time and BC is making it wrongly? They would definetly won over 90000 doing this. It is not millions but it still a lot of money. I believe it is their interest confiscating money.
For some reason they chose a case where they don't provide any evidence apart of their words or opinions.

I didn't hire a lawyer. I contacted a lawyer (Roelof), to help answering me some questions about my case. Their job takes 25% of recoverable funds as payment and obviously it will take months to get settled.

The version of multi account doesn't fit here because my son account is still active while mine isn't - so why would he create an account in my name if he had his own account working?
I dont see any alarm bell on it sorry. I always prove my identity in documents uploaded, KYC photos and even video meeting.

I'm only asking for evidences or a neutral 3rd entity on it regulating it and cheking who is saying what.

[holydarkness]

That is simply not true. I asked for my son help to translate, once the meeting would be in english - just that. I asked the meeting to be in my language and they denied it. Also they didn't provide any translator for myself and they agree with that.
BC.Game is accusing me so I require them to show evidences. I'm the victim of the accusation, so they should proof their point of view with evidences.
They omissed all the questions I was able to answer correctly. This is why I suggested to have this meeting with a 3rd party present to judge it.

I'm not clueless about my account, don't be fool or bias! I provided a lot of information! I don't know what my son tells or not to them - because I dont speak english - so I can't be responsible for that. Get me someone that speaks my language and I don't need anyone to help me saying how do I play on crush or bigwin, or to deposit. Now, dont ask me things about bonus or vip because im not familiar with that.

Isn't 90.000 USD worth of a public trial? or a 3rd entity present on it? and an official translator? In my understanding I answered all the questions.

So concluding BC.Game can stop everyone account saying the very same they said to me without showing any evidence and you will be happy with this, is it?
What if it were you? what else can I do?

What part of terms tells that the player need to study their terms IN ENGLISH and all their features to do an exam?

First, regarding English, just to confirm, all of this fluency of yours, down to the grammar and the use of tenses, it's because you use a translation service? To translate from Tamil to English? You don't speak English at all, have near zero proficiency in that language?

Second, regarding what else can you do, I wanted to say something about lawyer and multi-acc, but what I wanted to say was very nicely conveyed by Lakai01 and I can't say it better.

Third, regarding clueless about account and I can't believe we circled back to this but... actually, up to this second, you can't even describe to me what situation you were during that initial KYC. And no, I'm not only talking about the "under duress" situation, I'm talking about this:

[...]
Well, OP, can you at least tell us something, anything about the photo? The color of your clothes? What background you were in? A blank white wall of your living room? Blue wall as you're in your bedroom? A cafe?

So far, you can't even describe anything about that KYC, showing cluelessness about yourself, deflecting the questions by asking other things, conveniently keep missing details of that "duress", and instead you demanded to see the photo yourself. Why? Because you don't know how it looks like?

I believe you can answer them now? Given you've get in touch with the woman whose identity being used as your KYC? I believe she'll remember at least what's the background and where was she when she's forced to undergo that KYC, because people who did their KYC tends to at least remember --even the faintest hint-- of the situation revolving their KYC, like the room they're in. Hell, I can even perfectly recall the situation I was in during a KYC I did back in 2018.

This part is basically rhetorical at this point.

[Joana226]

My english is very limited yes.  How would help describing anything can you explain me?
That photo was 5 months ago and no, I don't remember in which wall was it neither what colors I was wearing. I already proof I exist. Why is it relevant for?
I'm not in touch with any woman but my little daughter. I'm the only woman here.

Why don't you ask a single proof from cassino? Can you be neutral?

I asked cassino to mention what rule of their terms I violated, is it too hard to reply? I also gave permission to them to publish the KYC video or photo. Did you realize you might be wrong and they aren't showing it because they haven't reason?

[AHOYBRAUSE]

My english is very limited yes.  How would help describing anything can you explain me?
That photo was 5 months ago and no, I don't remember in which wall was it neither what colors I was wearing. I already proof I exist. Why is it relevant for?
I'm not in touch with any woman but my little daughter. I'm the only woman here.

Why don't you ask a single proof from cassino? Can you be neutral?

I asked cassino to mention what rule of their terms I violated, is it too hard to reply? I also gave permission to them to publish the KYC video or photo. Did you realize you might be wrong and they aren't showing it because they haven't reason?

Now his "translation tool“ is suddenly misspelling casino as well, hilarious. What a try hard this clown is. If he actually believes he can convince anybody here ?
I mean, he looks smart doing the intentional grammar mistakes, but the execution is just too pathetic and inconsistent.
And the way he acts now that the evidence is overwhelming, he did the exact same thing in his gambling addiction scam accusation thread he published under ghostigura2. Once the jig was up he referred to rules and whatever that are explained bad ( now in this case there is no translation and such).
In this thread he did the blackmailing by threatening with a lawyer as well, nothing more than hot air .

You know why he wants bc to publish the picture/call? Because he wants them to violate the law. Posting this in a public forum would be against their license which protects player’s privacy. Even if he gave consent it’s a violation, and he knows for damn sure.
He wants to keep every possibility open to blackmail them.

[holydarkness]

My english is very limited yes.  How would help describing anything can you explain me?

Simple, I just needed your confirmation that you're very limited in English, that you needed the help of google translate to string these posts, to cross the Ts and dot the Is.

Why? Here:

imo

wtv

Interesting isn't it?

Do you mind to tell us what's the exact prompt you wrote in Tamil in Google translate that it translated it into English, in abbreviation? I've never know Google translate deliberately abbreviating a translation. Unless, it's you the one who manually pressed backspace on "in my opinion" and replace it. But why?

If we take that you're the one who manually change it, I personally think it'll be quite dangerous to toy with a translation of a language that I am very limited at, lest it change the meaning, especially since it doesn't bring any added benefit.

So, which one is it? You're poor in English that you can't understand the interview and had to rely to your son to translate, or were you proficient enough to edit a translation, or better yet, string those words and sentences on this whole thread yourself?

Talking about stringing words, I can't help but recall this:

Personally, I don't see merit in dissecting the Mona Lisa painting in this context;

It's specifically ingrained into my mind because I find it so nicely written, so beautifully stringed use of metaphor... that I intended to borrow it for future use. Such phrase come from someone who barely understand English? I understand it's not a common expression? What's the prompt you use on Google translate or chatGPT again to bring this phrase into table?

And to think that those words come from someone or a translation and AI service who suddenly find it difficult to spell "casino", so abruptly that one may think she he they deliberately mistyped that to exagerrate the poor proficiency in English, don't you agree there's more than meet the eye? Unless you're saying google translate and chatGPT suddenly worked poorly after nine pages of perfectly spelling "casino" for you?

That photo was 5 months ago and no, I don't remember in which wall was it neither what colors I was wearing. I already proof I exist. Why is it relevant for?

It's not. I've told you, at this point it's basically rhetorical.

I'm not in touch with any woman but my little daughter. I'm the only woman here.

Why don't you ask a single proof from cassino? Can you be neutral?

Umm... I am neutral. Why do I asked you more than I asked BC? Not sure, maybe because so far you're acting more suspicious than the casino?

I asked cassino to mention what rule of their terms I violated, is it too hard to reply? I also gave permission to them to publish the KYC video or photo. Did you realize you might be wrong and they aren't showing it because they haven't reason?

Why don't you? You previously said you'll record the session to serve as evidence in court. You didn't? Or was it just an attempt to threat BC, that you drag their ass to the court if they didn't settle? Hmm... it reminds me of someone, relying on threats and extortion.

I believe we can all agree that this case is as good as resolved and the bad actor on this case is very evident, unless anyone believe otherwise?


Edit: AHOYBRAUSE, stop stealing my words, LOL. We've been thinking alike and noticing similar things like...way too a lot on this case.

[Joana226]

It isn't resolved to me. So I'm not closing any topic. Only people here defending BC is those with BC signatures and you

[AHOYBRAUSE]

It isn't resolved to me. So I'm not closing any topic. Only people here defending BC is those with BC signatures and you

IMH I think you are exaggerating.
WTV you mean with this I really don't understand.  
You should answer holydarkness's questions about your sudden loss of English and/or the use of imo/wtv.
Even I, and I think my English is quite ok, never use imo or wtv. I even had to google wtv just now, so I can use it.  

Edit: AHOYBRAUSE, stop stealing my words, LOL. We've been thinking alike and noticing similar things like...way too a lot on this case.

I think we bought our bullshit detector at the same shop.

[holydarkness]

It isn't resolved to me. So I'm not closing any topic. Only people here defending BC is those with BC signatures and you

Oh, no. No, no, no. Nooo...

Please, by all means, me thinking that it's resolved and the truth has been revealed doesn't necessarily mean you need to stop posting or closing this thread. In fact, please keep posting, do what you threaten you'll do,

I'm not afraid of them anymore. I'll keep exposing it as long as I live, and I'll keep this thread alive to remember everyone to be aware of this scammers

Keep on writing and keep this thread [and your other ones] alive. It helped me a lot in studying your writing quirk, I can probably [or... hopefully] identify your next other account easier with the ever-growing list of your quirk. As I keep on reading your posts, I found and noticed more and more similarities between them.

As the old proverb said, one can probably a coincidence, but two? Three? I've find others aside from the "or wtv", so please, keep on. Aren't you curious how many uncanny similarities I've already noticed between the accounts? Three? Four, maybe? More?

And no, this is not sarcasm, I actually really hope you'll keep writing.

Edit: oh, just you won't think I'm just bluffing, here:

aswell. [...] aswell.

aswell

aswell

aswell

aswell.

aswell

I mean, I can understand if ghostingura2 a.k.a. SimpleMachin34 misused the word. FYI: "aswell" is not a correct English word ^{[1] [2]}, he probably thought the word is a valid English word. But you? How does Google translate misspelled the same word being used by ghostingura2?

Need more? Nahh, let me keep the list for myself so you can't use it against the forum to avoid us identifying you on your next account.

[Lakai01]

It isn't resolved to me. So I'm not closing any topic. Only people here defending BC is those with BC signatures and you

I can only speak for myself now, but I think the same applies to other people here with senior+ accounts:
You want to be able to represent the respective company you advertise with via your signature with a clear conscience. So if there is the slightest suspicion that, for example, a casino (or in the past, especially a mixer) is scamming customers, as a signature holder you take a very close look and, if the worst comes to the worst, you immediately take off your signature.

That's why many BC.Game signature holders also follow the thread here. If it turns out that BC.Game is actually cheating its customers, almost all participants would probably drop their signatures immediately. Thank goodness this is not the case and your attempt to accuse BC.Game of scam also failed.

For me, this was the last post in this thread, there is nothing more to say from my point of view.

[BitcoinGirl.Club]

the person in the video call was not the account holder

If it was true, I wouldn't argue neither requesting everything. But it isn't true.

Ask them to make a call with a language where the customer is main language, or allow her to use google translator etc.
And ask normal things, the things that the person needs to know while using the website:
how to deposit
how to play
how to withdraw
what were the deposit methods used
how long I have been with my account closed
what was last game played?

even they could reopen the account and ask me to play the usual games... now asking for vip program? cashback schedules? is it a requirement to know about how that works? those aren't basic things.
My winnings came from my deposits and my plays, not any bonus, I don't know how does it works as I never used it.

If you are not happy with the decision then make a complain to BC's license provider. If you are not happy with the decision of the license provider then find a good lawyer, file a case against BC and their license provider. I think there are many law farm who works in the condition of no win no fee. $90,000 is a good amount of money to receive a good reward for your lawyer if they can win the case for you.

[Joana226]

the person in the video call was not the account holder

If it was true, I wouldn't argue neither requesting everything. But it isn't true.

Ask them to make a call with a language where the customer is main language, or allow her to use google translator etc.
And ask normal things, the things that the person needs to know while using the website:
how to deposit
how to play
how to withdraw
what were the deposit methods used
how long I have been with my account closed
what was last game played?

even they could reopen the account and ask me to play the usual games... now asking for vip program? cashback schedules? is it a requirement to know about how that works? those aren't basic things.
My winnings came from my deposits and my plays, not any bonus, I don't know how does it works as I never used it.

If you are not happy with the decision then make a complain to BC's license provider. If you are not happy with the decision of the license provider then find a good lawyer, file a case against BC and their license provider. I think there are many law farm who works in the condition of no win no fee. $90,000 is a good amount of money to receive a good reward for your lawyer if they can win the case for you.

Thanks! I sent you private message.

[holydarkness]

the person in the video call was not the account holder

If it was true, I wouldn't argue neither requesting everything. But it isn't true.

Ask them to make a call with a language where the customer is main language, or allow her to use google translator etc.
And ask normal things, the things that the person needs to know while using the website:
how to deposit
how to play
how to withdraw
what were the deposit methods used
how long I have been with my account closed
what was last game played?

even they could reopen the account and ask me to play the usual games... now asking for vip program? cashback schedules? is it a requirement to know about how that works? those aren't basic things.
My winnings came from my deposits and my plays, not any bonus, I don't know how does it works as I never used it.

If you are not happy with the decision then make a complain to BC's license provider. If you are not happy with the decision of the license provider then find a good lawyer, file a case against BC and their license provider. I think there are many law farm who works in the condition of no win no fee. $90,000 is a good amount of money to receive a good reward for your lawyer if they can win the case for you.

He has made [or claimed to be] a plan to file a lawsuit against BC before he did the video call, the first one, refused to attend the video verification because the invitation was not [according to his lawyer] written formally in a way that has weight in court-room, somehow missing the fact that it actually did. He also said he'll make a recording of the session as part of evidence in court, in case BC played funny, which he also somehow did not. It strongly point to a possibility that the whole lawsuit thing is a threat just to scare BC to pay him without having to undergo the KYC, because he knew he'll lose if it got to the point of video verification.

In case you missed this, OP is a suspected prolific abuser and extortionist. He previously weaponized his "gambling addiction" to force Rollbit to pay him because their system failed to exclude his alt-account. Succeeded with that, he disposed the SimpleMachin34 account, made a complaint against BC under ghostingura2, for a missing bets, that when the case was paid by BC, escalated another one, on the very same thread, saying that he can't counter-bet because they took a little while to settle.

Upon further investigation and it's made known by AHOYBRAUSE that he's SimpleMachin34 with other account, and that he had a gambling addiction, he tried to pull a stunt requiring BC to take responsibility for not blocking him due to the addiction.

Simultaneously, he made this complaint with this account for this case, which BC found out that the KYC made for this account has no credibility and that the ID being used are very highly likely someone else's. Judging from his history, I am strongly believe he has several accounts in BC, got banned for one or two reason, and tried to use this account to circumvent it. The connection between Joana226, ghostingura2, and SimpleMachin34 are through the inconsistencies of English proficiency of Joana226, the attempt to mislead people by deliberately [and so abruptly] losing his grammar fluency, and the uncanny writing quirk shared between the accounts [please read my post number #167 and #170 on this thread, as well as post #704 on this thread].

In fact... has he sent you that PM? I believe it's roughly about him and his attempt to get a support and/or to twist yet another story?

OP, I challenged you, do you dare enough to give permission to BitcoinGirl.Club to publish what you wrote to him publicly?

I am sorry, I usually will not challenge someone to do such a violation to anyone's privacy and approach cases with level-headedness, but this particular user with his disgusting history across platforms really irk me.

I've been closely monitoring his account activity since my last post [and by closely, I mean really closely, several times every time I am online, coming back to his page right after every post I made] and I noticed he's never going back online upon realizing that his nefarious agenda failed miserably, that everybody can see through his facade, and that I kindly inform him that the more he post, the more I can learn about his writing style to help me identify his other account in future case. I believe he's been monitoring this thread as a guest or through his yet another account, and only jumped when he saw he get a chance to manipulate someone else... not knowing that the user he tried to manipulate is a seasoned user of the forum.

[JollyGood]

In my opinion, the lawsuit claim should never have been made unless he was really willing to do it. Clearly, he was calling their bluff and it did not work.

I can only state from experience that I do get very disappointed when reading claim about how the alleged victim of a current scam has wagered x$million on various casino/gaming sites yet they do not prove anything. Having said that, just because it could be proved someone has wagered $13 million it does not mean it provides evidence they are or are not telling the truth on this occasion.

The OP has the option to complain to the Curacao licence authority (if he has not already done it) but what I would like the OP is this now he is aware BC Game will not give him the $90,000 he is claiming, apart from posting here with his complaint what exactly will he do next?

Can I at least ask them to show evidences accordingly to their terms of service, of any failure from my side? We are talking about over $90.000 claim, so I'm not asking too much. More than "interpretations", physical evidences supported by their terms.

[CC: JollyGood]

It's actually explained by them in between-lines, and been explained to you by me [in form of educated theory] throughout the entire thread, sealed by BC.Game Support's report of the video call.

Initially, they suspected that your "mom" is performing KYC under duress, of which our suspicion gets stronger and stronger as the case and posts on this thread gets further and you show questionable traits, like the cluelessness of what "under duress" is about, that you basically has zero knowledge of your situation and surroundings when you took that KYC picture.

But, to be short, from BC side, and about what violation you did, they suspected you trying to circumvent a restriction they put on you [the son], be it account limitation, self exclusion, account ban, falsifying ID, and the likes, that your mom shows duress because she performed that KYC against her will, i.e. you forced her.

Bottom line,
What violation you did: a possible attempt to circumvent account limitation and providing fake KYC.
Physical evidence: the video call, where the "real player" [the mom] basically clueless about the game she's been playing for a while.
What terms in the ToS related to it: I have them safely stored for you in my gallery, but I believe it'll be best to start make that lawyer of yours useful. Here's the link to their ToS, I believe he can ventured a very-well-educated guess of what violation you did.

[Joana226]

Judging from his history, I am strongly believe he has several accounts in BC, got banned for one or two reason, and tried to use this account to circumvent it

Ask BC to verify that and you will see their answer about it. Check if there is any pattern on those accounts you mention. In that case, why would I be complaining about USD 90000 only 5 months later? Any thesis about this aswell?

OP, I challenged you, do you dare enough to give permission to BitcoinGirl.Club to publish what you wrote to him publicly?

Yes I accept your challenge.

I'm revisiting this thread after having any news about my case that is my goal to resolve. BC didn't answer some pending questions aswell and I'm waiting for they to do it.

[AHOYBRAUSE]

Judging from his history, I am strongly believe he has several accounts in BC, got banned for one or two reason, and tried to use this account to circumvent it

Ask BC to verify that and you will see their answer about it. Check if there is any pattern on those accounts you mention. In that case, why would I be complaining about USD 90000 only 5 months later? Any thesis about this aswell?

OP, I challenged you, do you dare enough to give permission to BitcoinGirl.Club to publish what you wrote to him publicly?

Yes I accept your challenge.

I'm revisiting this thread after having any news about my case that is my goal to resolve. BC didn't answer some pending questions aswell and I'm waiting for they to do it.

They (BC) won't and they don't have to answer any more questions from you.
All the facts are on the table, the jig is up, the fat lady has sung.

@ holydarkness: OP probably asked a high ranking member to defend his case in return for whatever. I had the exact same thought when I saw the "I sent you private message." post. Nobody would be stupid enough to actually do so.

By the way, funny how OP abandoned all his other scam accusation threads to focus on this one, hahaha.

Ah, and seems like his English has become better again over night. 
Please try to get a lawyer OP, they will laugh about this.

[JollyGood]

The OP has skipped past my post where I asked what he will do next after being made aware BC Game will not release this $90,000 he is claiming. They have disputed the identity of the account holder (and expressed other concerns) which made them arrive at that conclusion. As the OP is not willing to engage with me, I will unwatch this thread and no longer participate in discussion.

[holydarkness]

Judging from his history, I am strongly believe he has several accounts in BC, got banned for one or two reason, and tried to use this account to circumvent it

Ask BC to verify that and you will see their answer about it. Check if there is any pattern on those accounts you mention. In that case, why would I be complaining about USD 90000 only 5 months later? Any thesis about this aswell?

OP, I challenged you, do you dare enough to give permission to BitcoinGirl.Club to publish what you wrote to him publicly?

Yes I accept your challenge.

I'm revisiting this thread after having any news about my case that is my goal to resolve. BC didn't answer some pending questions aswell and I'm waiting for they to do it.

Interesting cherry picking, is it not? I raised so many points on my previous question, like the sudden drop of grammar, the existence of abbreviation through Google translate, your proficiency level, the real role of your son in the interview, the lawsuit you promised... ehm, threaten them that will loom over them, or... the extremely interesting similarities in error with ghostingura2 and SimpleMachin34, "aswell". Care to explain them all?

[...] @ holydarkness: OP probably asked a high ranking member to defend his case in return for whatever. I had the exact same thought when I saw the "I sent you private message." post. Nobody would be stupid enough to actually do so.

Figured that much, I assume he'll provide some misleading "facts" to high ranked and influential members in private to avoid people who's been following his cases from the beginning to correct those statements and provide a more accurate truth.

[BitcoinGirl.Club]

In fact... has he sent you that PM? I believe it's roughly about him and his attempt to get a support and/or to twist yet another story?

OP, I challenged you, do you dare enough to give permission to BitcoinGirl.Club to publish what you wrote to him publicly?

Yes, I received a PM from him and it's just a short one where he asked how to find those No Win No Fees law farms. I left him a response with my suggestions a few minutes ago before I discover your reply.

[AHOYBRAUSE]

In fact... has he sent you that PM? I believe it's roughly about him and his attempt to get a support and/or to twist yet another story?

OP, I challenged you, do you dare enough to give permission to BitcoinGirl.Club to publish what you wrote to him publicly?

Yes, I received a PM from him and it's just a short one where he asked how to find those No Win No Fees law farms. I left him a response with my suggestions a few minutes ago before I discover your reply.

If I was you I wouldn't give any advise to some con artist like this. Makes no sense to even help this guy. He is a confirmed bitcointalk multi accounter with at least 4 accounts, all making scam accusations for different bc.game accounts. -> blackmail artist
I guess when they only scam other sites it's not so bad, but once they scam forum members everybody is screaming and pointing fingers.
He should have at least 5 tags right now, only for the multi accounts in here already. Yet people give him attention because they don't care to read his trust and this thread.

He is lying from beginning to the end and still there are people here not reading/seeing the full context. 

[Timelord2067]

swaga https://bitcointalk.org/index.php?action=profile;u=2819139;dt has started a thread about BC - I'm already getting a feeling they *might* be yet another alt attempting to created FUD against BC.

[AHOYBRAUSE]

swaga https://bitcointalk.org/index.php?action=profile;u=2819139;dt has started a thread about BC - I'm already getting a feeling they *might* be yet another alt attempting to created FUD against BC.

Yeah I followed this thread as well.
It was strange he called it a scam when first of all he didn't lose any money and second it's just a bug in one of their original games.

The bug is reported now ( for quite some days now ) and hopefully they take care of it. They could do this a little faster though.

But I don't really think he is connected to this person here, but of course you never know. Might me just a small part in this smear campaign. Funny also that ghostingura2 aka OP also commented in this thread.

[Timelord2067]

Funny also that ghostingura2 aka OP also commented in this thread.

Via https://ninjastic.space/

ghostingura2



SimpleMachin34



Joana226



All three post in the week of the 28th of August then resume posting just recently.  (but they claim they are not alts)

[holydarkness]

In fact... has he sent you that PM? I believe it's roughly about him and his attempt to get a support and/or to twist yet another story?

OP, I challenged you, do you dare enough to give permission to BitcoinGirl.Club to publish what you wrote to him publicly?

Yes, I received a PM from him and it's just a short one where he asked how to find those No Win No Fees law farms. I left him a response with my suggestions a few minutes ago before I discover your reply.

Thank you for adding more context and actually adds the growing list of OP's inconsistencies.

OP, I take that you actually don't have any contact with a law firm, and Roeloef Bijkerk is another bluff, an attempt to threaten BC and keep them from performing the video verification, because you know you'll fail if you do, as well as to buy more time to get in touch with the unfortunate woman whose identity you use? Because if you have... I wonder why else you need a lawyer with no-win-no-pay basis when you already have one?

If Bijkerk is just a bluff, it ironically goes consistent with all of those slips you made, though. The "advise" that their PM [a written statement] has no weight, the sarcasm that can be used as a statement against yourself, the epic fail to record the damning evidence.

I wonder what will a lawyer think and say if they know someone uses their name without their permission, to cover your muddy traces... and to threaten "someone else", to say the least.

swaga https://bitcointalk.org/index.php?action=profile;u=2819139;dt has started a thread about BC - I'm already getting a feeling they *might* be yet another alt attempting to created FUD against BC.

I don't think swaga is their alt. The cluster and him have some differences; swaga is a script seller, while simpleghostingjoana is a pure gambler with a condition. I can't see this two background works together. Also, they don't seems to share a quirk.

[Side note: you might want to read this other quirk shared between simple-ghosting-joana that I found, amongst other, it kinda seal the connection between them three, IMO]

[Timelord2067]

Yeh I did see that post - I'm sure you will agree sometimes it isn't the wallet address that trip up scammers, rather it's the pattern of their behaviour.

Code:

cassino

Ninja website had 52M uses - I may not have used their search function properly though.

[holydarkness]

Yeh I did see that post - I'm sure you will agree sometimes it isn't the wallet address that trip up scammers, rather it's the pattern of their behaviour.

Code:

cassino

Ninja website had 52M uses - I may not have used their search function properly though.

I might understand what you try to say and point out by "cassino", but that's actually joana226's [poor] attempt to mislead people and convince them that his English is bad. Which quite ironic, because he just create an inconsistency with his previous narrative, that the posts made here were by the helps of google translate and chatGPT, and those two will not create such an error [unless OP deliberately edit the translation].

That word though, is not his writing quirk. As such, it is not shared between the accounts. 288 users use the word so far, and only Joana226 from the cluster use that typo, deliberately.

[AHOYBRAUSE]

Yeh I did see that post - I'm sure you will agree sometimes it isn't the wallet address that trip up scammers, rather it's the pattern of their behaviour.

Code:

cassino

Ninja website had 52M uses - I may not have used their search function properly though.

I am certain I just found another one of his accounts.

https://bitcointalk.org/index.php?action=profile;u=3350189

Same pattern, account created in 2021, complaining about 1xbit until middle of September 2021 -> inactive until March 5th 2024 and creating a scam accusation thread against BC, unfortunately he got paid. 

[holydarkness]

Yeh I did see that post - I'm sure you will agree sometimes it isn't the wallet address that trip up scammers, rather it's the pattern of their behaviour.

Code:

cassino

Ninja website had 52M uses - I may not have used their search function properly though.

I am certain I just found another one of his accounts.

https://bitcointalk.org/index.php?action=profile;u=3350189

Same pattern, account created in 2021, complaining about 1xbit until middle of September 2021 -> inactive until March 5th 2024 and creating a scam accusation thread against BC, unfortunately he got paid. 

And his account got permanently locked after the payment, so even if he is not part of this cluster, I believe based on claim on the other thread [that he can replicate a bug] shows that he have other account, or perhaps he was just trying to stir the pot by making false statement.

I've asked BC to look into his details, see if they can reverse-check the details and fingerprints of his account to another ones on BC.

[Timelord2067]

swaga 4/23/2023 10:59:15 AM    password changed

sanalexios 4/20/2023 5:02:23 PM    woke up

Fairly close dates. Alarm bells should have gone off when ghostingura2 joined the conversation