[SCAM] BC Game closed account with my winnings! >$90.000

[Blossom15]

Therefore, we cannot proceed with the claims or requests made in this complaint as it fails to meet our verification standards.

Thanks for the update. I guess we'll wait for the OP's side of the event, but if they don't, then that's that.

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[Joana226]

Did you still see any threat signals? I believe that was the reason why it was stopped.

There isn't much more to add. Next time you should add a translator so it would be better for both sides.
If you aren't paying the winnings it will be resolved in other levels.

[AHOYBRAUSE]

Did you still see any threat signals? I believe that was the reason why it was stopped.

There isn't much more to add. Next time you should add a translator so it would be better for both sides.
If you aren't paying the winnings it will be resolved in other levels.

Keep making a fool of yourself.   
A translator, lol. I thought YOU played and won?
Starting post: "I've been playing on in a short time. I won 10 to 20 lakh rs at a time and withdrew, there were never any problems, I made large deposits and everything was fine."

Your English seems fine to me.

Anyway, all your lies are exposed, now suck it up and bounce, and take your several alt accounts with you.
Also, why didn't you add your "lawyer" to the call? 

And, I want to add again that I advised them to deal with this by making a verification call and ask questions an actor (that's what your ID stand-in did, acting) could not answer because she never used the account. Just because I like to expose people like OP. You are welcome.

Because of people like OP casinos are overly careful sometimes which makes it hard for honest players to get their money fast.
Let that sink in.

[Lakai01]

[...]

Thanks for the summary BC.Game. So your initial suspicion that there was KYC abuse here was justified and OP's accusations have thus vanished into thin air ...

Did you still see any threat signals? I believe that was the reason why it was stopped.

There isn't much more to add. Next time you should add a translator so it would be better for both sides.
If you aren't paying the winnings it will be resolved in other levels.

It would be easier if you accepted defeat and at least apologized for the false accusations against BC.Game.

[Joana226]

My question to BC Game Support:

What would happen if I deposited the $99000 and lost all in the very same game?
Or you are only voiding the won bets on this scenario?

Would you void the lost bets aswell? Please answer this. Thanks

[AHOYBRAUSE]

My question to BC Game Support:

What would happen if I deposited the $99000 and lost all in the very same game?
Or you are only voiding the won bets on this scenario?

Would you void the lost bets aswell? Please answer this. Thanks

Same stupid questions he is asking with his alt account ghostingura2 in his other "scam" accusation against bc.
Bet next you will ask for your deposits back because of you gambling addiction.

Just found another connection between these accounts. ghostingura2 = SimpleMachin34 was already confirmed weeks ago in the reputation section.
But too bad they make the same posts all the time.



So weak...




HAHAHA.
So now we already have 4 accounts confirmed (blossom might be a 5th or he just loves scammers), 3 of them made scam accusation threads against bc and 1 was lucky enough to basically steal 1000$ from them, but lost it back anyway.
I wonder how many more accounts he has here and/or at bc.

[holydarkness]

Did you still see any threat signals? I believe that was the reason why it was stopped.

The account freezing due to threat signals, or "under duress" according to their term, as previously and repetitively being mentioned, is a concern that the person conducting the KYC [with current info from recent development] is the mother, against her will, to facilitate the son's [or someone else's] attempt to multi-acc abuse. Which kinda proven by the video call, as she has zero clue of her own account

There isn't much more to add. Next time you should add a translator so it would be better for both sides.
If you aren't paying the winnings it will be resolved in other levels.

Casinos are most likely uses someone who speak the language of the user to conduct their video KYC. There was an instance where a video verification needed to be scheduled for days because the user speak a language that's only one staff speak of.  Just to give you a better picture the length a casino take to facilitate and validate a video verification.

Yes, maybe the one speak to you uses English [I'm asking BC's confirmation below] but we can almost certain that a staff speaking the language is present during the session, to help with difficulties and/or to simply verify if there's a foul play being involved during the KYC verification, much like what happened to your session.


BC.Game Support, is the language being used is OP's local language or English? I assume correctly that your staff speaking the language of OP is present? And they can vouch from his understanding of the dialog happened between OP and her... son is simply not translating her what's being asked, but rather prompting her to answer things and guided het to answer about details that's heavily related to the account?

[BitcoinGirl.Club]

Once again, BC did not request any extra documents, KYC, or a video call during those five months - their position always was to hide and spam the same answer. Do you understand? They were absent, and all I received were repeated emails similar to the one I previously shared.

BC responded because you were smart enough to create a good support for you in this forum. They felt the pressure and decided to take you seriously. This is the power of this community.

Anyway, it seems the case is done?

[Wapfika]

My question to BC Game Support:

What would happen if I deposited the $99000 and lost all in the very same game?
Or you are only voiding the won bets on this scenario?

Would you void the lost bets aswell? Please answer this. Thanks

Asking a rhetorical question will not gonna improve your case. BC will only accept all the bets that are done in a fair way regardless of the result. There’s a lot of player on BC that is natural high roller that is not encountering any problem which means that if your assumption is correct then you can see tons of scam accusation against them here with same narrative as yours.

Your account background makes it very hard to believe on your side now that many new account with previous violation on the casino exists.BC will easily solve your case if it’s a genuinely game play because they already have a history of resolving all their pending issue here in the forum.

[Joana226]

Did you still see any threat signals? I believe that was the reason why it was stopped.

The account freezing due to threat signals, or "under duress" according to their term, as previously and repetitively being mentioned, is a concern that the person conducting the KYC [with current info from recent development] is the mother, against her will, to facilitate the son's [or someone else's] attempt to multi-acc abuse. Which kinda proven by the video call, as she has zero clue of her own account

There isn't much more to add. Next time you should add a translator so it would be better for both sides.
If you aren't paying the winnings it will be resolved in other levels.

Casinos are most likely uses someone who speak the language of the user to conduct their video KYC. There was an instance where a video verification needed to be scheduled for days because the user speak a language that's only one staff speak of.  Just to give you a better picture the length a casino take to facilitate and validate a video verification.

Yes, maybe the one speak to you uses English [I'm asking BC's confirmation below] but we can almost certain that a staff speaking the language is present during the session, to help with difficulties and/or to simply verify if there's a foul play being involved during the KYC verification, much like what happened to your session.


BC.Game Support, is the language being used is OP's local language or English? I assume correctly that your staff speaking the language of OP is present? And they can vouch from his understanding of the dialog happened between OP and her... son is simply not translating her what's being asked, but rather prompting her to answer things and guided het to answer about details that's heavily related to the account?

as she has zero clue of her own account

This isn't true.

Their used term was under threat aswell:

The photo shows that she did the KYC under threat

So now it seems all the players to be legit need to know all about VIP levels, cashback timing and others, how is that written in Terms and Conditions can I read it?
I'm not english fluent and I use the help of google translator and chat gpt to write it.

Casinos are most likely uses someone who speak the language of the user to conduct their video KYC

It would be good.

[AHOYBRAUSE]

snip this nonsense

Nobody cares what you have to say anymore ghostingura2 aka SimpleMachin34 aka twentyon3x aka Joana226.

https://bitcointalk.org/index.php?action=profile;u=3487848
https://bitcointalk.org/index.php?action=profile;u=3615136
https://bitcointalk.org/index.php?action=profile;u=3240643


You violated their terms with countless accounts.
It's all proven and for everybody to see. You are so bad, can't even hide the multi accounting here in this forum. 
I wonder how many accounts and scam accusations you already had here, the whining because of 1xbet not included.

Now he is even pretending not being fluent in English, hahaha. Before writing perfect English and insulting with all his other accounts though.
You tried to cheat the system, it failed. Now move on to your next project and hopefully fail again. Wish you all the worst.

At least now we have proof your addiction story is total bullshxt as well, just as I said many week ago already. Shame on you.

[JollyGood]

Edit: Additionally, the individual prompting the user in the video call (self-identified as the son) has documents linked to another ID on our platform (ID: 25022188), with KYC-supported documents belonging to a different user. It is reasonable to infer that the individual operating these accounts is indeed the son, who has previously submitted misleading information and incorrect KYC details twice.

I think your reply makes clear the issue is closed (except any multiple associated accounts you could be investigating).

As far as you are concerned, the female on camera had no idea about any functionality of either the website or the games that are available therefore was not the account holder.

Furthermore, the person translating and prompting that claimed to be the son, is already registered as a customer. With all this evidence collated, according to BC Game terms and conditions the verification process failed therefore the claim cannot proceed.

Did you still see any threat signals? I believe that was the reason why it was stopped.

There isn't much more to add. Next time you should add a translator so it would be better for both sides.
If you aren't paying the winnings it will be resolved in other levels.

A question needs to be put to you. Now that BC Game have stated you failed the account verification process, they will not release any funds therefore what will you do next?

My question to BC Game Support:

What would happen if I deposited the $99000 and lost all in the very same game?
Or you are only voiding the won bets on this scenario?

Would you void the lost bets aswell? Please answer this. Thanks

It is only fair for BC Game to answer your question but having said that they will probably not change their decision unless there is new compelling information.

[holydarkness]

Thanks for the update. I guess we'll wait for the OP's side of the event, but if they don't, then that's that.

Oh wow, did you hurt your shin? Or you slipped and broke your nose hitting floor, perhaps? No? I'm glad. You know, it's quite dangerous to run and jumped ship that fast. Be careful next time, do it carefully and --if you can-- with much grace.

[...]
Anyway, it seems the case is done?

Done from BC's side. I believe after confirming my last query to them, whether there is a staff speaking her language being present at the session and informed the security team that the discussion between her and her son was not a simple translating what's asked, but rather leading her to answer details about "her account" [one that she should have a very intimate knowledge of], BC has full right to leave this case and not attending to OP's demands anymore, as it's proven that OP indeed abuses their system.

After their answer, if it's clear and explaining enough, I think the community can agree that this one can be marked as resolved.

[Joana226]

Thanks for the update. I guess we'll wait for the OP's side of the event, but if they don't, then that's that.

Oh wow, did you hurt your shin? Or you slipped and broke your nose hitting floor, perhaps? No? I'm glad. You know, it's quite dangerous to run and jumped ship that fast. Be careful next time, do it carefully and --if you can-- with much grace.

[...]
Anyway, it seems the case is done?

Done from BC's side. I believe after confirming my last query to them, whether there is a staff speaking her language being present at the session and informed the security team that the discussion between her and her son was not a simple translating what's asked, but rather leading her to answer details about "her account" [one that she should have a very intimate knowledge of], BC has full right to leave this case and not attending to OP's demands anymore, as it's proven that OP indeed abuses their system.

After their answer, if it's clear and explaining enough, I think the community can agree that this one can be marked as resolved.

Can I at least ask them to show evidences accordingly to their terms of service, of any failure from my side? We are talking about over $90.000 claim, so I'm not asking too much. More than "interpretations", physical evidences supported by their terms.

[ScamViruS]

Can I at least ask them to show evidences accordingly to their terms of service, of any failure from my side? We are talking about over $90.000 claim, so I'm not asking too much. More than "interpretations", physical evidences supported by their terms.

BC.Game has already decided their decision on this case, the charges they filed against you make it clear that you violated their ToS, until you can provide any proper information against their charges then it's a settled case. The community agrees with BC.Game's decision, because BC.Game has enough evidence that your claim fails. Now nothing depends on what you expect, a decision has come and explain whether you have any evidence against the allegations made against you in that decision or else your claim will fail.

[JollyGood]

I cannot speak for others but as far as my own personal opinion is concerned, you can ask them (or any casino/gaming website) for any information related to your account but by now you should have been told the specific reasons BC Game have taken the view that they have. You are right, $90,000 is a lot of money but you have failed their verification process as posts today about them concluding the person in the video call was not the account holder, that also was a reason.

From what can be seen, I think the video call demonstrated to BC Game there is something wrong with the account therefore they will not release the funds but you can ask them for evidence of where you breached the terms and conditions. Will you try to debunk each of their conclusions?

Can I at least ask them to show evidences accordingly to their terms of service, of any failure from my side? We are talking about over $90.000 claim, so I'm not asking too much. More than "interpretations", physical evidences supported by their terms.

[Joana226]

the person in the video call was not the account holder

If it was true, I wouldn't argue neither requesting everything. But it isn't true.

Ask them to make a call with a language where the customer is main language, or allow her to use google translator etc.
And ask normal things, the things that the person needs to know while using the website:
how to deposit
how to play
how to withdraw
what were the deposit methods used
how long I have been with my account closed
what was last game played?

even they could reopen the account and ask me to play the usual games... now asking for vip program? cashback schedules? is it a requirement to know about how that works? those aren't basic things.
My winnings came from my deposits and my plays, not any bonus, I don't know how does it works as I never used it.

[Woodie]

even they could reopen the account and ask me to play the usual games... now asking for vip program? cashback schedules? is it a requirement to know about how that works? those aren't basic things.
My winnings came from my deposits and my plays, not any bonus, I don't know how does it works as I never used it.

I want to take a neutral stand here and still give @Joana226 the benefit of the doubt!

Personally if I was asked about any other sportsbook or casino am registered with about their incentive features and the alike, I don't think I would be able to answer because I don't take advantage of them, unless I do then they have the right to ask questions related to this.

Secondly, if a translator was available I don't understand why the son got in the picture, which also puts Joana226 in a bad position and saying there is a language barrier doesn't sit well here as your English is above average !

Lastly, just to be deliberate...@BC.game were any questions relating to deposits,games played, coins used asked just to ensure this is the account holder you having the KYC interview with because these are the basic questions that really need to be asked, unless they avoided the most obvious questions as they might suspect user rehearsed this part, hence the extra questions otherwise $90K is alot of money and hope something can be worked out to close this chapter.
**Once revised all accounts including family linked accounts should all be closed/banned to end the business relationship**

[AHOYBRAUSE]

even they could reopen the account and ask me to play the usual games... now asking for vip program? cashback schedules? is it a requirement to know about how that works? those aren't basic things.
My winnings came from my deposits and my plays, not any bonus, I don't know how does it works as I never used it.

I want to take a neutral stand here and still give @Joana226 the benefit of the doubt!

Personally if I was asked about any other sportsbook or casino am registered with about their incentive features and the alike, I don't think I would be able to answer because I don't take advantage of them, unless I do then they have the right to ask questions related to this.

Secondly, if a translator was available I don't understand why the son got in the picture, which also puts Joana226 in a bad position and saying there is a language barrier doesn't sit well here as your English is above average !

Lastly, just to be deliberate...@BC.game were any questions relating to deposits,games played, coins used asked just to ensure this is the account holder you having the KYC interview with because these are the basic questions that really need to be asked, unless they avoided the most obvious questions as they might suspect user rehearsed this part, hence the extra questions otherwise $90K is alot of money and hope something can be worked out to close this chapter.
**Once revised all accounts including family linked accounts should all be closed/banned to end the business relationship**

What benefit of a doubt?
This person CLEARLY is ghostigura2, who had another scam accusation thread here in this forum for his other account at bc. And he even got paid 1000$ and then lost it again and made the next scam accusation because of his gambling addiction.
Look at the connections of the accounts, only a blind person would not see it.

https://bitcointalk.org/index.php?topic=5394559.msg63839558#msg63839558

You guys should stop giving this person any reason to continue his scam, really.

[Joana226]

This is my only account. Once again I always provided all the required documents and my KYC was completely before the big win.

I was ready to meet BC in video, against all your "bets", and I'm ready to meet them again if it would be required. I proof I exist, and I'm the same person that played on BC casino.

As suggested by someone I'm fine meeting BC and someone else neutral from BitcoinTalk if needed.

The questions made from BC were very technical and despiting of maybe answering incompletely or wrong to some of them, they forgot to mention all the questions I answered well and straight.
In case they forgot, I don't play in their site for 5 months aswell. Having someone speak my native language would certainly be beneficial, as it would eliminate the significant language barrier present in this situation.

So in 1st occasion my withdraws were blocked due to my kyc photo was under threat.
Now, 2nd occasion I'm blocked no more because I'm under threat, but because I missed some technical questions about features I never used, in a casino that I don't login for 5 months, talking on a foreign language.

I believe it is a wrong decision.