thebloodmaster
Newbie
Offline
Activity: 70
Merit: 0
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November 26, 2024, 05:59:47 AM |
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care same owner as cryptorino and betpanda those guys stole me 2500$ closing my account and seizing my funds without a reason
op give me my funds
Why it seems that you are experiencing a lot of issues in many gambling sites? are you not violating any of their terms? cuz im a winning sports bettor who bets big ammounts
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Bitinity
Legendary
Offline
Activity: 3458
Merit: 1334
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November 29, 2024, 03:29:03 PM |
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Hello casinopunkz, Is there something wrong with your weekly tournament leaderboard? I was on 2nd position yesterday with 77x, just checked again few minutes ago but I'm no longer on the leaderboard. Yesterday there were 4 users on the leaderboard but now, there are 2 only. Any reason why did you remove 2 users (including me) from the leaderboard? Below is the proof of my 77x bet which made me on the leaderboard since 2 days ago:  And below is the current leaderboard but unfortunately I have no screenshot of yesterday's leaderboard as I won one of the previous reward so I believe there will be no issue at all. But I remember that the 3rd position (under me) was with 50+ multiplier which is also removed. 
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CasinoPunkz (OP)
Copper Member
Newbie
Offline
Activity: 14
Merit: 1
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November 30, 2024, 04:04:38 PM |
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Hello casinopunkz, Is there something wrong with your weekly tournament leaderboard? I was on 2nd position yesterday with 77x, just checked again few minutes ago but I'm no longer on the leaderboard. Yesterday there were 4 users on the leaderboard but now, there are 2 only. Any reason why did you remove 2 users (including me) from the leaderboard? Below is the proof of my 77x bet which made me on the leaderboard since 2 days ago:  And below is the current leaderboard but unfortunately I have no screenshot of yesterday's leaderboard as I won one of the previous reward so I believe there will be no issue at all. But I remember that the 3rd position (under me) was with 50+ multiplier which is also removed.  Hey Thank you for bringing this to our attention. You were absolutely right, and the issue has now been resolved. We sincerely apologize for the inconvenience and truly appreciate your feedback and attention to detail.
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xLays
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November 30, 2024, 11:48:58 PM |
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I feel bad I didn’t know about the ongoing multiplier tournament on the site. I played in this casino and noticed that there are only a few games I can play since most games, like Evolution and Pragmatic are blocked in my country.
It was a good experience, and I even managed to get a x220 multiplier on Solar Queen. However, since I was hunting for a higher multiplier for the contest in games and rounds, I ended up losing it all.
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Bitinity
Legendary
Offline
Activity: 3458
Merit: 1334
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December 01, 2024, 05:25:42 AM Last edit: December 01, 2024, 08:27:26 AM by Bitinity |
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Hey Thank you for bringing this to our attention. You were absolutely right, and the issue has now been resolved. We sincerely apologize for the inconvenience and truly appreciate your feedback and attention to detail. Thank you for fixing it before the end of the tournament as I'm a bit worrying if you do not read my post on time, but I think you will also fix it although if you notice my post after the tournament end. By the way I see you have new tournament with €12,500 prizepool, €10k for wager race and the other €2500 for raffle. The reward breakdown for the wager race is clear but for the raffle is still confusing for me because I see #1 250 only for the raffle. Does it mean that there will be 10 winners for the raffle @€250 each? Edit: found it on the terms of the tournament, yes it is €250 each for 10 raffle winners.
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Beparanf
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December 01, 2024, 12:39:21 PM |
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@Casinopunkz, I’m experiencing lag or delays on your slot games despite I have high speed internet and tried same game on other casino. Only on your casino makes every spin delay result especially the turbo mode that sometimes force me to reload the page. I don’t have any problem on other games like live games. Only slot gives me this inconvenience of slow loading per spin which is bothering me when hunting multiplier for the contest. Btw got the 2nd place on the weekly multiplier contest by hitting x110. 
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oant
Newbie
Offline
Activity: 12
Merit: 0
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December 02, 2024, 10:29:02 PM |
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Your casino seems nice aesthetically, but a few problems:
- You have 'Instant' in your website name, but my withdraw has been pending for the last 4 hours - You mention '24/7' live chat, but for the last 4 hours the chat has been unavailable - Same as user above, there's lag in all slots
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Bitinity
Legendary
Offline
Activity: 3458
Merit: 1334
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December 03, 2024, 05:35:21 AM |
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- You have 'Instant' in your website name, but my withdraw has been pending for the last 4 hours
I am not sure where do they claim the "instant" thing but their withdrawal seems to be processed manually and may take up to 24 hours imho. I have made 2x withdrawal and all were processed within 12 hours in average. - Same as user above, there's lag in all slots
I thought it was my only problem but seems that the issue is on the site since there are at least 3 users now who are reporting about the lag on the slot games. It loads slower than most other casinos, maybe they need to upgrade their server to make it better. Currently they have not many users but the lag make players feel uncomfortable, how if there are hundreds or even thousands active players? The lag will be worse than the recent lag.
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oant
Newbie
Offline
Activity: 12
Merit: 0
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December 03, 2024, 07:52:03 AM |
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The website name is 'Casinopunkz.io - Anonymous and instant crypto casino', it doesn't specifically say instant withdrawals, but i've used dozens casino and I'd tend to think that word is basically only used in regards to withdrawals. If it's going to be processed within today it'll be okay anyway, but the really bad thing is the complete lack of support. I haven't even received a ticket confirmation email in over 12 hours
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Slow death
Legendary
Offline
Activity: 3430
Merit: 1133
Leading Crypto Sports Betting & Casino Platform
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December 03, 2024, 10:09:11 AM |
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The website name is 'Casinopunkz.io - Anonymous and instant crypto casino', it doesn't specifically say instant withdrawals, but i've used dozens casino and I'd tend to think that word is basically only used in regards to withdrawals. If it's going to be processed within today it'll be okay anyway, but the really bad thing is the complete lack of support. I haven't even received a ticket confirmation email in over 12 hours
One of the things that makes me not use many casinos, is that in addition to some becoming scams, others that are honest have problems with not being quick when processing withdrawals. There was a time when I used a certain casino, I played and won and when it was time to withdraw $30, they took many hours. Since that day I have not used the casino again, because it does not make sense that when depositing money it arrives quickly, but when withdrawing money it is not as fast. Regarding this casino, they may have this negative side of being slow when withdrawing money, but they have the positive side that they are not asking for KYC.
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arwin100
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December 03, 2024, 10:13:35 AM |
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The website name is 'Casinopunkz.io - Anonymous and instant crypto casino', it doesn't specifically say instant withdrawals, but i've used dozens casino and I'd tend to think that word is basically only used in regards to withdrawals. If it's going to be processed within today it'll be okay anyway, but the really bad thing is the complete lack of support. I haven't even received a ticket confirmation email in over 12 hours
One of the things that makes me not use many casinos, is that in addition to some becoming scams, others that are honest have problems with not being quick when processing withdrawals. There was a time when I used a certain casino, I played and won and when it was time to withdraw $30, they took many hours. Since that day I have not used the casino again, because it does not make sense that when depositing money it arrives quickly, but when withdrawing money it is not as fast. Regarding this casino, they may have this negative side of being slow when withdrawing money, but they have the positive side that they are not asking for KYC. Well they need to look at this situation if they want to get the trust of people. having this instant withdrawal feature always impress gamblers compare if they do those things manually. Experience a casino who do that manual withdrawals and feel suspicious about those process they do. Now the casino turn scam and never tried to gamble on a casino which doesn't process their withdrawals automatically. For now KYC is not a concern for people since I think majority know that its normal for new casino not to ask KYC, but people need to be aware that once this casino became a big player in the market and have lots of costumer for sure that they will be forced to implement this since maybe regulators would provably ask them to do that thing.
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oant
Newbie
Offline
Activity: 12
Merit: 0
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December 03, 2024, 12:13:48 PM |
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After almost 24 hours no sign of my withdrawal or any email from support. I checked a bunch of times since yesterday and live chat has never been available.
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xLays
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December 03, 2024, 02:18:25 PM |
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Similar to what other users say, I also experience lag or delays when playing slots. I can't share about withdrawal since I didn't have done one. Anyway, I just want to bump this contest sponsored by Casinopunkz: https://bitcointalk.org/index.php?topic=5520684There are only 3 days left to hunt for your highest slot multiplier. Currently, only 3 participants, including me, have submitted their entries, but I’m sure more participants will join before it ends. See your entries there. Good luck.
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Russlenat
Legendary
Offline
Activity: 3206
Merit: 1035
Want to run a signature campaign? msg Little Mouse
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December 03, 2024, 02:24:27 PM |
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After almost 24 hours no sign of my withdrawal or any email from support. I checked a bunch of times since yesterday and live chat has never been available.
There was a similar issue raised by someone here - Casinopunkz Withdrawal Pending. But since the OP is active and running a campaign, I’m confident this matter will be resolved soon. Just be patient as most casinos typically process withdrawals within a 24-hour timeframe.
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Wapfika
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December 03, 2024, 02:34:09 PM |
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…
One of the things that makes me not use many casinos, is that in addition to some becoming scams, others that are honest have problems with not being quick when processing withdrawals. There was a time when I used a certain casino, I played and won and when it was time to withdraw $30, they took many hours. Since that day I have not used the casino again, because it does not make sense that when depositing money it arrives quickly, but when withdrawing money it is not as fast. Regarding this casino, they may have this negative side of being slow when withdrawing money, but they have the positive side that they are not asking for KYC. Typical problem of new casino that offers generous promotion and tournaments. I just check the casino and they have a very good prize pool with their contest and tournament while only few users is just active on betting. My speculation about this casino is they are relatively new that’s why they have under employment to monitor the casino 24/7. They implement also a manual approval for withdrawal for safety purposes to avoid potential on their promotions while they are still inactive since they can’t cover the casino most of the time. Let’s give them some time to adjust and I really they will since they already have a good start with their marketing.
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oant
Newbie
Offline
Activity: 12
Merit: 0
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December 03, 2024, 02:37:34 PM |
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Similar to what other users say, I also experience lag or delays when playing slots. I can't share about withdrawal since I didn't have done one. Anyway, I just want to bump this contest sponsored by Casinopunkz: https://bitcointalk.org/index.php?topic=5520684There are only 3 days left to hunt for your highest slot multiplier. Currently, only 3 participants, including me, have submitted their entries, but I’m sure more participants will join before it ends. See your entries there. Good luck. Nice, i submitted a x1152 After almost 24 hours no sign of my withdrawal or any email from support. I checked a bunch of times since yesterday and live chat has never been available.
There was a similar issue raised by someone here - Casinopunkz Withdrawal Pending. But since the OP is active and running a campaign, I’m confident this matter will be resolved soon. Just be patient as most casinos typically process withdrawals within a 24-hour timeframe. Hopefully.
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panjul07
Legendary
Offline
Activity: 3892
Merit: 1383
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December 03, 2024, 03:21:33 PM |
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-snip-
Looking at your big win, I guess that your withdrawal request is more than $10k? Am I right? If it is correct, then it must be related to the terms of this casino where players are allowed to withdraw maximum 5000EUR per day. You need to contact support in order to increase the limit, but since you told us that there is a bit lack of communication with the support so there is only one thing you can do (waiting). Perhaps your withdrawal will be cancelled due to exceeding the daily withdrawal limit (if my guess is correct about your withdrawal amount) and they will ask you to create new request that no more than the limit.
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oant
Newbie
Offline
Activity: 12
Merit: 0
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December 03, 2024, 03:30:01 PM |
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-snip-
Looking at your big win, I guess that your withdrawal request is more than $10k? Am I right? If it is correct, then it must be related to the terms of this casino where players are allowed to withdraw maximum 5000EUR per day. You need to contact support in order to increase the limit, but since you told us that there is a bit lack of communication with the support so there is only one thing you can do (waiting). Perhaps your withdrawal will be cancelled due to exceeding the daily withdrawal limit (if my guess is correct about your withdrawal amount) and they will ask you to create new request that no more than the limit. Didn't see those terms, not a good look to have limits like that. No they haven't answered any support email. At this point I don't know if it's better to cancel the withdraw and make a new one within the limit or not. That part of the ToS mentions it is because of security reasons in case of an account breach (...), so they could just answer any of the emails I sent confirming it's me.
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Queentoshi
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December 03, 2024, 03:54:34 PM |
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You need to contact support in order to increase the limit, but since you told us that there is a bit lack of communication with the support so there is only one thing you can do (waiting).
It can be very discouraging for many gamblers to have to wait for response from support when they have issues, but that's an inevitable action to take if you really want serious issues resolved. On Issues, some casino's are very quick with how they respond and handle complaints because the management invested properly into a goodservice team to sort complains quickly. Some casinos are still limited in that aspect, and they workload is too much for the available service team that can handle those sort of complains, so response time is longer. Casinopunkz is maybe troubled with this challenge, and something they are working on, things will improve with time.
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Agbe
Legendary
Offline
Activity: 1302
Merit: 1415
Leading Crypto Sports Betting & Casino Platform
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December 03, 2024, 04:48:48 PM |
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Your casino seems nice aesthetically, but a few problems:
- You have 'Instant' in your website name, but my withdraw has been pending for the last 4 hours - You mention '24/7' live chat, but for the last 4 hours the chat has been unavailable - Same as user above, there's lag in all slots
4 hours to wait is not a problem. There might be network problem or it is congestion of the transaction. There are sometimes we wait for 24hours for transaction to confirm. Mostly when we doing internal transfer from exchange to exchange which is in normal days when network is good and there is no congestion, it is just within 5 minutes interval, we have received the coins. So I still huge you to wait patiently if you have not received it till now and can only lay the complain tomorrow. I just checked the website and see if what you said is in the website but it is not. There is no where I saw instant withdrawal in the casino. But the livechat button ✅ is not clicking I don't know if they have another link on that but you can only send message to the live support customer service. But I must recommend this casino on the registration. It is one of the best in the forum. It is purely decentralized system of casino which do not require any information from you but only the email with password. No requirement of username.
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