Punkz.com | Anonymous Crypto Casino | Sportsbook | No KYC | 100% Welcome Bonus

[panjul07]

https://postimg.cc/xkv78Lt5
I've been trying to withdraw money from the Punkz website for 4 days without making any winnings, and they just won't release my withdrawal. I've already tried contacting support, sending emails, and nothing so far.

Beware. $150 is a very small amount.

How much is your deposit and how much you have wagered before you tried to withdraw? Since you do not give any other information about the case, I guess is that it is about 1x wager requirement to withdraw your money.
As shown in the screenshot, some withdrawals requests are cancelled, are they cancelled by the system or you cancelled it yourself (maybe because you are not patient enough to wait)?
Of course $150 is small amount only and I believe there are many users especially from this forum who have successfully withdrawn much bigger amount without any issue.
What the live support say to you, is there any reason given why your withdrawal is not processed?

[luiz3002]

https://postimg.cc/xkv78Lt5
I've been trying to withdraw money from the Punkz website for 4 days without making any winnings, and they just won't release my withdrawal. I've already tried contacting support, sending emails, and nothing so far.

Beware. $150 is a very small amount.

How much is your deposit and how much you have wagered before you tried to withdraw? Since you do not give any other information about the case, I guess is that it is about 1x wager requirement to withdraw your money.
As shown in the screenshot, some withdrawals requests are cancelled, are they cancelled by the system or you cancelled it yourself (maybe because you are not patient enough to wait)?
Of course $150 is small amount only and I believe there are many users especially from this forum who have successfully withdrawn much bigger amount without any issue.
What the live support say to you, is there any reason given why your withdrawal is not processed?

Support says it will only be reviewed and processed...

Deposit was 0.7

No bonus added, only sports betting.

I'm not giving any information because they don't give me any feedback, they just stall.

All cancellations were made by me.

Looking to split the amount, for a successful withdrawal attempt.

[khaled0111]

^^
Based on the screenshot you have shared, it does indeed seem that you were trying to withdraw part of your balance. However, from the same screenshot, we can see that most of your withdrawal requests were canceled/rejected.
Panjul’s request is reasonable as you need to provide more details and explain why the previous withdrawal requests were canceled/rejected. Did you cancel them yourself orr were they rejected by Punkz?
Deposit was 0.7! 0.7 what?
If you are not willing to give more information then I don’t know how we can help you!

[luiz3002]

^^
Based on the screenshot you have shared, it does indeed seem that you were trying to withdraw part of your balance. However, from the same screenshot, we can see that most of your withdrawal requests were canceled/rejected.
Panjul’s request is reasonable as you need to provide more details and explain why the previous withdrawal requests were canceled/rejected. Did you cancel them yourself orr were they rejected by Punkz?
Deposit was 0.7! 0.7 what?
If you are not willing to give more information then I don’t know how we can help you!

Withdrawals are all in SOL (Single Soles).

It's understood that it was 0.7 SOL. I myself canceled and redid the withdrawals.

They just say it will be analyzed and processed. It's been 4 days.

[Pmalek]

I've been trying to withdraw money from the Punkz website for 4 days without making any winnings, and they just won't release my withdrawal. I've already tried contacting support, sending emails, and nothing so far.

There is obviously a reason why your withdrawals are being cancelled.

When you say that you have been trying to withdraw "without making and winnings", what exactly does that mean? Did you deposit a sum of money, wagered some of it, and now you want to withdraw the rest? You have to understand that you can't do that. Online casinos require that you wager the entire deposit at least once. So, if you deposited $100, you have to bet that $100. You can't bet $30 or $50 and ask to withdraw the rest. Unless, of course, you are at a casino that has a 0.5x or similar wagering requirement.

The amount you are trying to withdraw also has to be the same or higher as the minimum withdrawal limit in that (crypto) currency.

[ultrloa]

I've been trying to withdraw money from the Punkz website for 4 days without making any winnings, and they just won't release my withdrawal. I've already tried contacting support, sending emails, and nothing so far.

There is obviously a reason why your withdrawals are being cancelled.

When you say that you have been trying to withdraw "without making and winnings", what exactly does that mean? Did you deposit a sum of money, wagered some of it, and now you want to withdraw the rest? You have to understand that you can't do that. Online casinos require that you wager the entire deposit at least once. So, if you deposited $100, you have to bet that $100. You can't bet $30 or $50 and ask to withdraw the rest. Unless, of course, you are at a casino that has a 0.5x or similar wagering requirement.

The amount you are trying to withdraw also has to be the same or higher as the minimum withdrawal limit in that (crypto) currency.

Maybe he didn't read this on their TOS.

Code:

All deposits must be wagered at least once (1x) before you are able to withdraw any deposited funds.

He can simply read the No.3 Deposit about this situation happening to him https://punkz.com/en/page-detail/terms-and-conditions

If he didn't fail to read the TOS for sure he won't post such claims. Then will just try to hit the wager requirements to withdraw the money he deposited here. Almost all casinos implement this to fight any AML fraud and other illegal concerns.

[SeriouslyGiveaway]

Maybe he didn't read this on their TOS.

It's a most possible reason.

Code:

All deposits must be wagered at least once (1x) before you are able to withdraw any deposited funds.

He can simply read the No.3 Deposit about this situation happening to him https://punkz.com/en/page-detail/terms-and-conditions

If he didn't fail to read the TOS for sure he won't post such claims. Then will just try to hit the wager requirements to withdraw the money he deposited here. Almost all casinos implement this to fight any AML fraud and other illegal concerns.

The 1x wagerering requirement is very basic condition. That term is helpful for cryptocurrency online casinos avoiding exploitation of bad users who can use their casinos as places for money laundering.

If they don't have that term, money laundering can be done easily by criminals, by funding their accounts and withdrawing money immediately after that without any bet, without any benefit for the casino. Surely the main purpose is not to get any benefit from user fund but to avoid legal issues with governments and regulators by don't obey AML.

[panjul07]

I've been trying to withdraw money from the Punkz website for 4 days without making any winnings, and they just won't release my withdrawal. I've already tried contacting support, sending emails, and nothing so far.

There is obviously a reason why your withdrawals are being cancelled.

When you say that you have been trying to withdraw "without making and winnings", what exactly does that mean? Did you deposit a sum of money, wagered some of it, and now you want to withdraw the rest? You have to understand that you can't do that. Online casinos require that you wager the entire deposit at least once. So, if you deposited $100, you have to bet that $100. You can't bet $30 or $50 and ask to withdraw the rest. Unless, of course, you are at a casino that has a 0.5x or similar wagering requirement.

The amount you are trying to withdraw also has to be the same or higher as the minimum withdrawal limit in that (crypto) currency.

He has confirmed that he cancelled the withdrawal himself, not punkz who cancelled the withdraw.
What I understand with what he says "without making any winnings", seems that it is as what your example  (deposit-place few bets but wager less than his deposit-withdraw).
High likely it is all about 1x wager requirement on deposit which may make his withdrawal is being checked first before punkz release it.
At the time punkz check it, he is impatient why it takes long time so he cancelled his own withdrawal request then trying to do new withdrawal request (he did it repeatedly).

[Mahdirakib]

~ No bonus added, only sports betting.
I'm not giving any information because they don't give me any feedback, they just stall.
All cancellations were made by me.
Looking to split the amount, for a successful withdrawal attempt.

Splitting won't work here as you are trying to withdraw a small amount. You are making the investigation process longer by requesting a new withdrawal after cancelling the previous one. You should show some patience here. Most probably they are doing an investigation into those sports events in which you have placed your bets. In the meantime, they may ask you to complete the KYC verification before processing your withdrawal if they find anything suspicious on those sports event in which you placed your bets.

[luiz3002]

~ No bonus added, only sports betting.
I'm not giving any information because they don't give me any feedback, they just stall.
All cancellations were made by me.
Looking to split the amount, for a successful withdrawal attempt.

Splitting won't work here as you are trying to withdraw a small amount. You are making the investigation process longer by requesting a new withdrawal after cancelling the previous one. You should show some patience here. Most probably they are doing an investigation into those sports events in which you have placed your bets. In the meantime, they may ask you to complete the KYC verification before processing your withdrawal if they find anything suspicious on those sports event in which you placed your bets.

Guys, I'm a veteran player.
I participate in many of your casinos, by the way.

Punkz is just holding onto the money.

I've already done the 1x rollover, I check my email every day and haven't received any kind of verification. The only explanation from support is that it's in the verification process and will be processed in 5 days.

All withdrawals have been cancelled on my end due to the delay, trying either small amounts or different wallets to see if this nonsense ever ends.

[hopenotlate]

Surprised to read this as I deposited and withdrew several times from Punks without any problems and without having to submit my identity, just few hundreds bucks each to be clear, so it is unespected to me; it is also true that my experience dates back to a couple of months ago when they still were named CasinoPunkz but beside rebranding to Punkz nothing changed in terms of ownership and management as far as I know.

Please keep us informed on how things will evolve

[Pmalek]

Guys, I'm a veteran player.
I participate in many of your casinos, by the way.

Punkz is just holding onto the money.

I've already done the 1x rollover, I check my email every day and haven't received any kind of verification. The only explanation from support is that it's in the verification process and will be processed in 5 days.

All withdrawals have been cancelled on my end due to the delay, trying either small amounts or different wallets to see if this nonsense ever ends.

Why don't you give them the time they need to verify and check whatever they or their sports betting provider is checking without cancelling the withdrawals? It seems to me that you are just delaying the inevitable. The inevitable being that your bets need a more thorough investigation for some reason. Let them do their thing and get back to you when the process has finished. Cancelling the withdrawal requests obviously doesn't do anything except prolonging the process. 

[bitmover]

~ No bonus added, only sports betting.
I'm not giving any information because they don't give me any feedback, they just stall.
All cancellations were made by me.
Looking to split the amount, for a successful withdrawal attempt.

Splitting won't work here as you are trying to withdraw a small amount. You are making the investigation process longer by requesting a new withdrawal after cancelling the previous one. You should show some patience here. Most probably they are doing an investigation into those sports events in which you have placed your bets. In the meantime, they may ask you to complete the KYC verification before processing your withdrawal if they find anything suspicious on those sports event in which you placed your bets.

Guys, I'm a veteran player.
I participate in many of your casinos, by the way.

Punkz is just holding onto the money.

I've already done the 1x rollover, I check my email every day and haven't received any kind of verification. The only explanation from support is that it's in the verification process and will be processed in 5 days.

All withdrawals have been cancelled on my end due to the delay, trying either small amounts or different wallets to see if this nonsense ever ends.

I think 5 days is a pretty reasonable time to wait for a solution.

In the meantime, you should open an scam accusation here:
https://bitcointalk.org/index.php?board=83.0

Open a thread there, add all your documentation and proofs about your claim  (such as screen shots, terms of services, e-mails, all you have).

People will assist you, and even tag the punkz account with -1 Trust if that is the case.

Also, paste the link of the new scam accusation here;

[Mahdirakib]

All withdrawals have been cancelled on my end due to the delay, trying either small amounts or different wallets to see if this nonsense ever ends.

There will obviously be some updates to your situation. It would be better to leave it as it is by requesting a withdrawal instead of canceling it and requesting a new withdrawal.

I think 5 days is a pretty reasonable time to wait for a solution.

Yep, it is reasonable there. This type of investigation always takes some time to complete. But the user deserves to get some response and updates from Punkz support.

[Beparanf]

Guys, I'm a veteran player.
I participate in many of your casinos, by the way.

Punkz is just holding onto the money.

I've already done the 1x rollover, I check my email every day and haven't received any kind of verification. The only explanation from support is that it's in the verification process and will be processed in 5 days.

All withdrawals have been cancelled on my end due to the delay, trying either small amounts or different wallets to see if this nonsense ever ends.

I believe waiting for the investigation to conclude is your only choice here. If you are confident that you didn’t then you can rest assured that you can withdraw your funds.

They gave you a time frame and punkz support usually very helpful at least on my experience because she keep approving my pending withdrawal whenever I chat them to process it quickly.

Just keep us updated once they already released a conclusion.

[SquirrelJulietGarden]

I believe waiting for the investigation to conclude is your only choice here. If you are confident that you didn’t then you can rest assured that you can withdraw your funds.

They gave you a time frame and punkz support usually very helpful at least on my experience because she keep approving my pending withdrawal whenever I chat them to process it quickly

Things related to money easily make people panic and fearful, it's very human instinct. Punkz has their good business and they also have very good reputation in this forum, so I believe that this user case is similar with the other cases, will be resolved well by Punkz.

It's only responsibility of the user with his activities at Punkz without breaking terms of Punkz's service. The user can say something while we will need to wait for investigation completion and support result from Punkz in coming days. It's not easy to read only the user's posts and make any conclucsion which will be very biased.

Meanwhile the user must stay calm, and avoid any extreme reactions against Punkz before any next reply from Punkz.

[DeeppRockk]

I believe waiting for the investigation to conclude is your only choice here. If you are confident that you didn’t then you can rest assured that you can withdraw your funds.

They gave you a time frame and punkz support usually very helpful at least on my experience because she keep approving my pending withdrawal whenever I chat them to process it quickly

Things related to money easily make people panic and fearful, it's very human instinct. Punkz has their good business and they also have very good reputation in this forum, so I believe that this user case is similar with the other cases, will be resolved well by Punkz.

It's only responsibility of the user with his activities at Punkz without breaking terms of Punkz's service. The user can say something while we will need to wait for investigation completion and support result from Punkz in coming days. It's not easy to read only the user's posts and make any conclucsion which will be very biased.

Meanwhile the user must stay calm, and avoid any extreme reactions against Punkz before any next reply from Punkz.

I get where you're coming from SquirrelJulietGarden, and it's true that most issues do get sorted. That said, I’ve encountered plenty of situations where users hit snags because they didn’t fully grasp the withdrawal terms - especially the bonus playthrough requirements. It’s pretty common for delays to occur if, say, you've claimed a bonus and haven’t met the wagering criteria.
Always worth double-checking those T&Cs before expecting a payout.