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[hd49728]

I think the marketing strategy some casino used to lure customer more to their casino is these free bonuses, you would be suprised how it works but human and gamblers as a whole have a way to go about their greed and ego sometimes they get traps in all these free bonuses and turn out to game more on the casino. Every gambler is searching for an atmosphere where they will feel they have an edge over and making yours similar to what they are looking for will give an advantage.

People have their minds to read, assess information including any marketing program, and .are their decisions to join or ignore a program. It is not like a gambling site tries to lure or set up traps to get money from users.

Users are free to consider carefully on how good a marketing program is as well as how they can manage their gambling activities for meeting criteria of a program and enjoy given benefit from it. If they are not experienced enough, the company can not force any people joining so no reason to blame anything.

Even a very good investment asset like Bitcoin that has absolutely amazing ROI over many years, there are still many people lose money in Bitcoin market. However let's be clear that it is not responsibility of Bitcoin on loss of any market participants.

[ultrloa]

Also, I believe that many players are only looking for free bonuses and don’t actually intend to play on the platform. Our hosts want to determine whether customers are likely to be loyal or are just here to take advantage of the bonuses.

You are missing the point here. On one hand, what you said is true about many players just looking for free bonuses. On the other hand, your team is chasing away legit customers by asking them too many questions.

Maybe they better follow those casinos who give bonuses without giving asking to much conditions. Since if they became so strict toward giving bonuses and ask to much requirements on it then maybe this could disappoint their gambler then could be the reason that they would just play by using the bonus they get and leave after that.

What better thing to do is they focus on finding more ways to attract people and increase more their exposure.

For sure there are lots of ideas in this forum and if they know how to market well plus make sure that their gambler is satisfied with their overall experience on their casino then provably that this is the reason on why gamblers would choose to stay on their platform.

[betboltxbt]

How about my withdrawal block on my account? I still have not heard an update.....waiting a total of 4 weeks now!!!
The other user on here already got his situation solved, why not me too? It is not about a lot of money, my deposit was 30mbtc and my current balance 47mbtc, I only won 17mbtc! If you are gonna take so long to solve a case for that amount, then it is not a good impression to make for your other customers! Do you want to become big or not??

I still have the complaint on Casino Guru open, ofcourse that one will be closed if you can finally unblock the withdrawal option on my account.

Hello LesHeyndrickx!

I apologize for the inconvenience again. I have been following up with the team regarding your case and I am afraid, I did not received any update yet. Since you have created a complaint on Casino guru, I guess you would get some reply there and get it resolved. Meanwhile, I am still in contact with my team and pushing them for a resolution.

Thanks for understanding LesHeyndrickx.

[Fortify]

Sounds simple but actually it is not that simple because I tried it myself sometime ago and never received any welcome offer from your side till now.
The first response from your side was even taking too long time (almost 48H) if I remember it correctly and too many Chit-chat from the VIP host that I do not think is important to be asked because the main idea of this program should be the priority instead of asking too much unimportant thing.
You should make it faster and simpler for the process of the VIP transfer program if you want to attract VIP players from other casinos.

Sorry to hear that you were not satisfied with the process. I understand that it may seem unnecessary to you, but our VIP host wants to ensure we know our customers well and understand their interests. It’s important to get to know the customer in order to offer personalized deals.

Also, I believe that many players are only looking for free bonuses and don’t actually intend to play on the platform. Our hosts want to determine whether customers are likely to be loyal or are just here to take advantage of the bonuses.

I hope you understand.

At first I was a bit apprehensive about your response after someone quoted the middle sentence in that message, but it's a fair comment - you want VIP players who are actually going to spend money, not just squeeze a little bit of extra juice out of an old account that they played years ago. Some people find indepth questioning or trying to socialize hard though, which might be one reason they've turned to online betting because they are seeking minimal interaction. It's a hard balance between asking all the necessary questions up front (how much do you spend weekly? when was the last time you bet? what's your favorite game type?) and trying to capture people into the program by presenting it as a quick transfer process. Maybe just soften your response, as a casino I'm sure you're well aware that sometimes people like to test the water before diving in, so a few free bets.. akin to the welcome bonuses you probably offer already, can be good for growing your customer base long term

[Pumared]

I think the marketing strategy some casino used to lure customer more to their casino is these free bonuses, you would be suprised how it works but human and gamblers as a whole have a way to go about their greed and ego sometimes they get traps in all these free bonuses and turn out to game more on the casino. Every gambler is searching for an atmosphere where they will feel they have an edge over and making yours similar to what they are looking for will give an advantage.

People have their minds to read, assess information including any marketing program, and .are their decisions to join or ignore a program. It is not like a gambling site tries to lure or set up traps to get money from users.

Users are free to consider carefully on how good a marketing program is as well as how they can manage their gambling activities for meeting criteria of a program and enjoy given benefit from it. If they are not experienced enough, the company can not force any people joining so no reason to blame anything.

Even a very good investment asset like Bitcoin that has absolutely amazing ROI over many years, there are still many people lose money in Bitcoin market. However let's be clear that it is not responsibility of Bitcoin on loss of any market participants.

Your statement was perfect and the example was even better. If users want to avoid many of the problems they face, they would just need to read the rules for everything. This would avoid many problems and headaches.

[betboltxbt]

At first I was a bit apprehensive about your response after someone quoted the middle sentence in that message, but it's a fair comment - you want VIP players who are actually going to spend money, not just squeeze a little bit of extra juice out of an old account that they played years ago. Some people find indepth questioning or trying to socialize hard though, which might be one reason they've turned to online betting because they are seeking minimal interaction. It's a hard balance between asking all the necessary questions up front (how much do you spend weekly? when was the last time you bet? what's your favorite game type?) and trying to capture people into the program by presenting it as a quick transfer process. Maybe just soften your response, as a casino I'm sure you're well aware that sometimes people like to test the water before diving in, so a few free bets.. akin to the welcome bonuses you probably offer already, can be good for growing your customer base long term

Thank you, Fortify!
I understand your point. I am not an expert in this section. We have a dedicated team to handle VIP customers, and I believe they are experienced and know how to handle the customers. Of course, improvement suggestions are always welcome. I won't mind forwarding the suggestions to the team even though the team members are watching this thread regularly.

I hope you understand the concerns which I mentioned in the last post. The team just want to make sure we are choosing the right players and understand their type before sending them some personalized bonuses.

Regards!

[the rise]

I want to join the highest digger contest for the second week, but I haven't received the prize yet, maybe after I receive the prize I will continue to join the second week's contest, by the way when will it be distributed?

[r_victory]

I like trying new games, and BetBolt has some great ones, in addition to the most popular ones. I found LokiLoot to be quite addictive and it has an attractive look. I plan to spend my holidays here where I live, gambling on it. Not only that, but I hope to make a profit.

Regarding the referral program, is there a limit to how much I can earn?

If I want to promote it on my website (still under development), is there any promotional material we can use, such as banners?

[Pumared]

I like trying new games, and BetBolt has some great ones, in addition to the most popular ones. I found LokiLoot to be quite addictive and it has an attractive look. I plan to spend my holidays here where I live, gambling on it. Not only that, but I hope to make a profit.

Regarding the referral program, is there a limit to how much I can earn?

If I want to promote it on my website (still under development), is there any promotional material we can use, such as banners?

It's interesting to see the possibility of participating in the multiplier contest. I believe that, since you'll be staying for a long time, it would be interesting to see if there are new active contests. That way you can earn even more.

[OcTradism]

It's interesting to see the possibility of participating in the multiplier contest. I believe that, since you'll be staying for a long time, it would be interesting to see if there are new active contests. That way you can earn even more.

It depends on how you can manage risk, capital and time, and please let me emphasize importance of time management too. You need time to be informed about contests but you can not stop here, and you must spend your time for reading contest terms very carefully.

Assume you can have enough or even abundant capital for gambling and gambling contests, if you can not manage time properly, you will take more risk and more likely to lose money through participating in contests carelessly.

[suzanne5223]

I think the marketing strategy some casino used to lure customer more to their casino is these free bonuses, you would be suprised how it works but human and gamblers as a whole have a way to go about their greed and ego sometimes they get traps in all these free bonuses and turn out to game more on the casino. Every gambler is searching for an atmosphere where they will feel they have an edge over and making yours similar to what they are looking for will give an advantage.

People have their minds to read, assess information including any marketing program, and .are their decisions to join or ignore a program. It is not like a gambling site tries to lure or set up traps to get money from users.

Users are free to consider carefully on how good a marketing program is as well as how they can manage their gambling activities for meeting criteria of a program and enjoy given benefit from it. If they are not experienced enough, the company can not force any people joining so no reason to blame anything.

Even a very good investment asset like Bitcoin that has absolutely amazing ROI over many years, there are still many people lose money in Bitcoin market. However let's be clear that it is not responsibility of Bitcoin on loss of any market participants.

I support what you said about users been free to consider their decision carefully before they participate in a certain bonus event, since every bonus event havee it rules and regulations which are always stated clearly.
The area of casino using the bonus event to lure gamblers is what I dont agree with because one of the criteria most gamblers always look at before using a casino is if the constantly have bonus event, so when a casino gives gamblers what they want that shouldnt be consider as a means lure them in unless if the provided rules for the bonus is unfair.

[Pumared]

It's interesting to see the possibility of participating in the multiplier contest. I believe that, since you'll be staying for a long time, it would be interesting to see if there are new active contests. That way you can earn even more.

It depends on how you can manage risk, capital and time, and please let me emphasize importance of time management too. You need time to be informed about contests but you can not stop here, and you must spend your time for reading contest terms very carefully.

Assume you can have enough or even abundant capital for gambling and gambling contests, if you can not manage time properly, you will take more risk and more likely to lose money through participating in contests carelessly.

Yes, just as trying to get a multiplier that is high enough to compete takes time, it is also important to read and be aware of all the casino promotions. Just watch this topic and follow Betbolt on social media and you will be aware of all the contests.

[LesHeyndrickx]

And again 2 more days passed with no solution to my blocked withdrawal problem...... now exactly 1 full month of zero replies from livechat, zero replies on email, and zero updates here.

I am so sick of this situation!!!

Betbolt, I am giving you 5 more days to finally lift the withdrawal restriction from my account and if it still is not lifted then I see no other option than to open an official scam accusation. I have already asked around a bit and found multiple people who are willing to support my scam accusation should it have to come that far.

Do you really want to risk having a big scam warning banner above your thread for just a tiny 17mbtc?

Hope you can avoid me having to do this.

[AHOYBRAUSE]

And again 2 more days passed with no solution to my blocked withdrawal problem...... now exactly 1 full month of zero replies from livechat, zero replies on email, and zero updates here.

I am so sick of this situation!!!

Betbolt, I am giving you 5 more days to finally lift the withdrawal restriction from my account and if it still is not lifted then I see no other option than to open an official scam accusation. I have already asked around a bit and found multiple people who are willing to support my scam accusation should it have to come that far.

Do you really want to risk having a big scam warning banner above your thread for just a tiny 17mbtc?

Hope you can avoid me having to do this.

A scam accusation would only help you if at least 3 DT members support it. And I doubt you, as a newbie, were able to find 3 of those members to support a case they don't know much about.
But anyway, I understand your frustration and I agree a solution must be found asap. @betboltxbt already replied to your post and I don't think he can't do much about it but forwarding it to the people that are in charge. Nevertheless, he situation should be addressed properly. Suspending an account is one thing but the player should at least know why and what he could/should do about it next.
The amount is really not worth the stress (for both sides) so maybe handle this case with priority so everybody can move on.

[betboltxbt]

And again 2 more days passed with no solution to my blocked withdrawal problem...... now exactly 1 full month of zero replies from livechat, zero replies on email, and zero updates here.

I am so sick of this situation!!!

Hey There LesHeyndrickx!

I am happy to inform you that withdrawal has been enabled for your account. We would like to inform user @sanechka that your withdrawal has been enabled as well. Once again, we apologize for the inconvenience and thank you for your patience. I have been in touch with the team and have waited for the update for a while. Thanks for being patient with the issues.

[LesHeyndrickx]

And again 2 more days passed with no solution to my blocked withdrawal problem...... now exactly 1 full month of zero replies from livechat, zero replies on email, and zero updates here.

I am so sick of this situation!!!

Hey There LesHeyndrickx!

I am happy to inform you that withdrawal has been enabled for your account. We would like to inform user @sanechka that your withdrawal has been enabled as well. Once again, we apologize for the inconvenience and thank you for your patience. I have been in touch with the team and have waited for the update for a while. Thanks for being patient with the issues.

Well finally......although it's pretty sad that you needed the pressure of a scam accusation to finally make this decision. For sure I won't play at Betbolt anymore, my pleasure has been spoiled already. Payout requested, once it's processed I will update the CasinoGuru thread. But this whole situaion cost me a lot of time and effort and that should not have been neccessary.

[AHOYBRAUSE]

And again 2 more days passed with no solution to my blocked withdrawal problem...... now exactly 1 full month of zero replies from livechat, zero replies on email, and zero updates here.

I am so sick of this situation!!!

Hey There LesHeyndrickx!

I am happy to inform you that withdrawal has been enabled for your account. We would like to inform user @sanechka that your withdrawal has been enabled as well. Once again, we apologize for the inconvenience and thank you for your patience. I have been in touch with the team and have waited for the update for a while. Thanks for being patient with the issues.

Well finally......although it's pretty sad that you needed the pressure of a scam accusation to finally make this decision. For sure I won't play at Betbolt anymore, my pleasure has been spoiled already. Payout requested, once it's processed I will update the CasinoGuru thread. But this whole situaion cost me a lot of time and effort and that should not have been neccessary.

Hmm, you get it resolved and yet you keep complaining instead of just saying thanks and move on. Your scam accusation threat was not the reason this got resolved, it just took time. And like i said, your amount was so low, you really believe a casino would scam a customer for this?? Maybe think again. GL somewhere else.

[Bitinity]

Hmm, you get it resolved and yet you keep complaining instead of just saying thanks and move on. Your scam accusation threat was not the reason this got resolved, it just took time. And like i said, your amount was so low, you really believe a casino would scam a customer for this?? Maybe think again. GL somewhere else.

I can understand how he feels as it is a disappointment due to the long waiting of his small withdrawal. Maybe other users including me will feel the same and act the same like him because a month waiting for a small withdrawal + no reply at all from the casino make it worst. Although there is no good reason for a casino to scam just for such a small amount of money but this experience may affect other potential players to play in betbolt. Logically, if a small withdrawl may take a month to be processed without a clear reason, it may also happen for bigger withdrawal amount. Betbolt need to have better service and communication with players regardless how much money involved in the issue.

[AHOYBRAUSE]

Hmm, you get it resolved and yet you keep complaining instead of just saying thanks and move on. Your scam accusation threat was not the reason this got resolved, it just took time. And like i said, your amount was so low, you really believe a casino would scam a customer for this?? Maybe think again. GL somewhere else.

I can understand how he feels as it is a disappointment due to the long waiting of his small withdrawal. Maybe other users including me will feel the same and act the same like him because a month waiting for a small withdrawal + no reply at all from the casino make it worst. Although there is no good reason for a casino to scam just for such a small amount of money but this experience may affect other potential players to play in betbolt. Logically, if a small withdrawl may take a month to be processed without a clear reason, it may also happen for bigger withdrawal amount. Betbolt need to have better service and communication with players regardless how much money involved in the issue.

I understand what you mean, totally. But still OP is not at fault here since he is just managing the ANN thread, and he replied and also played a part in settling this (by forwarding it). So I thought a thank you would be something one could say.
Also, looking at the posting history of the player it's not like he never had any problems at other sites. Only in the last month he complained about issues at whale and blackjack.fun. Sure it's minor problems but still there is a history. Anyway, glad it got resolved, he hopefully gets his money and the case is closed.

[asyakashi]

In order to get a satisfactory answer and user approach, the founder of betbolt should at least give a response here, because sometimes the representative only gives information obtained from above, if the founder of betbolt comes here once in a while, he will definitely get a better impression with his users.