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[MusaMohamed]

I’m stepping back from the heat to give credit where it’s due. I previously criticized Toshi.bet here, but I must praise the recent improvements. Since yesterday, they finally blocked the 'one-click' registration for new accounts from restricted areas, a much-needed layer of protection for players like me.

It’s just a shame I wasn’t 'lucky' enough to use the platform only after these safety measures were implemented. My only major criticism now is the lack of direct communication; they still ignore my emails and chat, leaving me entirely dependent on third-party mediation to get a response.

Your post seems like you want to register another account or try to test their system one more time without need of actual register a new account. If your intention is the first one, it's bad that you wanted to have self-exclusion but still want to register new account and repeat your mistake again.

If I understand well, self-exclusion is between the casino and the user, it has nothing relaed to the casino's restricted areas at all. You likely misunderstood the diference between user self-exclusion and a casino restriction area list. Self exclusion is for people and users who are from allowed areas (not restricted areas) but no longer want to use the casino with reasons like gambling addiction.

[SmartGold01]

If I am not mistakenly I have told you before to stick to their scam accusation thread and never to keep bugging their Ann thread as that is the only way where you would keep drawing their attention and not here.

You are wrong. Victims would post their problem on an announcement thread; this is also the purpose of an announcement thread where gamblers will engage to improve the gambling platform and share issues as well.

For your sake I also quoted holydarkness to make sure that user intervene in your case, and I also read clearly from his post were said that you should be that patient and desist from cause fud here on their ANN thread as it makes no sense. Even their representatives has clearly stated it to you that everything has been resolves and you still come ahead making post here disrupting things.

This isn't FUD at all; he made a mistake and wants to solve it with the support team. Once people don't get enough support, then people come on the forum. It's true he should be patient since it's his mistakes that make a deposit on self-excluded accounts.

Again, after knowing that you are seeking for self-exclusion what makes you on Earth you went ahead to make addition deposit knowing too well that you have requested for a closure of your gambling account?

Yes, this would be debatable. Victims ignoring his responsibilities and blaming the platform. Doesn't mean he couldn't make a post here about his problem. If Toshibet terms don't allow making deposits on self-excluded accounts, then they could ignore the deposit according to the terms. From humanity, I would advise refunding the deposited amount to the sender.

What if the account in question has been disabled and op do no longer have access to the account anymore?
This shows how impatient He could be. To be frank, I wouldn't advised anyone to go request for Self-Exclusion at same time making deposit to the gambling site. However, I am not against him lodging his complaint here but he should be that patient waiting for the team to get him responses before posting again. At least it would be fine when they respond before posting more as they are no longer responding to him.

[Kelvinid]

I’m stepping back from the heat to give credit where it’s due. I previously criticized Toshi.bet here, but I must praise the recent improvements. Since yesterday, they finally blocked the 'one-click' registration for new accounts from restricted areas, a much-needed layer of protection for players like me.

It’s just a shame I wasn’t 'lucky' enough to use the platform only after these safety measures were implemented. My only major criticism now is the lack of direct communication; they still ignore my emails and chat, leaving me entirely dependent on third-party mediation to get a response.

Your post seems like you want to register another account or try to test their system one more time without need of actual register a new account. If your intention is the first one, it's bad that you wanted to have self-exclusion but still want to register new account and repeat your mistake again.

Now this person is telling the truth, but then, he still blames the casinos for not getting his money. Sad to say, but some people want to abuse the system despite knowing that it is wrong. I think it is enough. It is too much that we need to destroy the reputation of the casino for our own personal gain. I hope everyone should bear responsibility for their actions and accept the consequences rather than throwing it away and making the casino suffer for their mistakes.

[MusaMohamed]

Now this person is telling the truth, but then, he still blames the casinos for not getting his money. Sad to say, but some people want to abuse the system despite knowing that it is wrong. I think it is enough. It is too much that we need to destroy the reputation of the casino for our own personal gain. I hope everyone should bear responsibility for their actions and accept the consequences rather than throwing it away and making the casino suffer for their mistakes.

His post, with me, is like finalizing his case and I will no longer reply him about that. With me, it's clear enough and shows me that Toshi did good moderation on that case, nothing wrong from Toshi side.

I guess the user will continue complaining about it, not likely to get his money - it's actually what he bet and loss, not responsibility of Toshi to refund him. Another reason that is likely his main reason, is making noise as he believes that it is like his revenge for attempt of damaging Toshi's reputation. It's his wrong belief while in fact he was wrong with his bet actions, and Toshi was right so their reputation will remain intact.

[SmartGold01]

I’m stepping back from the heat to give credit where it’s due. I previously criticized Toshi.bet here, but I must praise the recent improvements. Since yesterday, they finally blocked the 'one-click' registration for new accounts from restricted areas, a much-needed layer of protection for players like me.

It’s just a shame I wasn’t 'lucky' enough to use the platform only after these safety measures were implemented. My only major criticism now is the lack of direct communication; they still ignore my emails and chat, leaving me entirely dependent on third-party mediation to get a response.

I hope they act as fast on my refund for the secondary account as they did on fixing their registration system.

I didn't see any need to compromise the system as you could find it more difficult to scale the system truly as they already has a tools that could easily fetch and detects out account that are actually using a single internet protocol.
As a friendly advice to you, just make sure you didn't have multiple account created on this same gambling site not to face additional issues in time to come because it would affects you the more.

[colinistheman]

How is the last match of Round 24 going to be?

Sunderland are the only team in the Premier League who are yet to face defeat at home, and their home record is also quite strong.
On the other hand, Burnley are not in good shape, they have not seen a win in a few consecutive matches,
and their legs start shaking whenever they go to on Away match


Toshi.bet is offering 5 odds for Burnley. And the odds for Sunderland to win are 1.75

In my opinion, although the defense of both teams has shown a bit of a weak sign lately,
Sunderland is much ahead of Burnley in the head to head record.
Therefore, I have picked 1.75 odds for this match Good luck

BetID: https://toshi.bet/?shareBet=STZ9zhhW

[khaled0111]

Again, after knowing that you are seeking for self-exclusion what makes you on Earth you went ahead to make addition deposit knowing too well that you have requested for a closure of your gambling account?

I don’t think we should blame him for making more deposits or continuing to play at the casino even after requesting self exclusion.
He is clearly a gambling addict (which is the reasn why he asked for self exclusion), so he can’t control himself and him continuing to play is expected (that’s what addicts do).
Any responsible gambling compliant casino should immediately close the user’s account after receiving a self exclusion request or after noticing any signs of gambling addiction.

[Smartprofit]

Again, after knowing that you are seeking for self-exclusion what makes you on Earth you went ahead to make addition deposit knowing too well that you have requested for a closure of your gambling account?

I don’t think we should blame him for making more deposits or continuing to play at the casino even after requesting self exclusion.
He is clearly a gambling addict (which is the reasn why he asked for self exclusion), so he can’t control himself and him continuing to play is expected (that’s what addicts do).
Any responsible gambling compliant casino should immediately close the user’s account after receiving a self exclusion request or after noticing any signs of gambling addiction.

It seems to me that this player is behaving very erratically and inconsistently. 🤷 Yes, it's possible this is due to his psychological instability and gambling addiction. I wish him luck in solving all his problems!

In any case, he himself admits that the online casino is responding quickly and improving its player communication system (the security system related to self-exclusion requests has been improved). And this, in my opinion, is the most important thing! The feedback system allows us to improve. To become better. This applies to both individuals and organizations.

[Catchedfis]

Again, after knowing that you are seeking for self-exclusion what makes you on Earth you went ahead to make addition deposit knowing too well that you have requested for a closure of your gambling account?

I don’t think we should blame him for making more deposits or continuing to play at the casino even after requesting self exclusion.
He is clearly a gambling addict (which is the reasn why he asked for self exclusion), so he can’t control himself and him continuing to play is expected (that’s what addicts do).
Any responsible gambling compliant casino should immediately close the user’s account after receiving a self exclusion request or after noticing any signs of gambling addiction.

It seems to me that this player is behaving very erratically and inconsistently. 🤷 Yes, it's possible this is due to his psychological instability and gambling addiction. I wish him luck in solving all his problems!

In any case, he himself admits that the online casino is responding quickly and improving its player communication system (the security system related to self-exclusion requests has been improved). And this, in my opinion, is the most important thing! The feedback system allows us to improve. To become better. This applies to both individuals and organizations.

Talking about improving, I just logged in, in my main account and I noticed they released a new sportsbook page.
Lol guess what... My account is allowed to bet in there.

To prove my account was restricted on casino and sports (on oldsportsbook page), I made screen recordings.
Yes I came here because they still refuse to reply any of my emails even on chat.
They seems to not protect the addicted players like me since they allow not only to register new accounts it seems, but also to bet in the self excluded account (yes it happened right now... MJ can talk about it).
I shared the videos evidence with @holydarkness

Once again do not trust in their RG please. If you have health issues DO NOT RELY ON TOSHI.BET to apply any sort of limits!
They should change RG to Irresponsibly Gambling protection instead.

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That error of "sports betting is only available in certain countries" is their "withdraw mode only" working.
Fortunately to me I'm doing my medication rn and I haven't funds to play otherwise i would be an easy victim again.

[Catchedfis]

​To the users defending Toshi.bet and those wearing their banner:
​

• Exposing the Lies: I am here to deconstruct the lies told by MJ. He claimed this matter was resolved on Telegram, which is categorically false. He also claimed they don't have a "withdraw only" mode, but even users like @little_mouse can confirm that is a lie—it's a tool they use selectively.
• Ignored Pleas: On January 9th, they denied my direct request to limit my account after I explicitly stated my addiction. Since December, they have ignored every single email I sent regarding my situation. Their silence for weeks on this thread is their only response because they have no defense.
• To the Campaigners: To those of you carrying the Toshi.bet banner for money: I invite you to read the complaints on Trustpilot and look at how MJ operates, ignoring every piece of evidence exposed here.
• A Moral Question: Ask yourselves if the dollars you receive are worth the cost of ruining the life of someone who trusted Toshi.bet to protect them from addiction when they needed it most.

​I will not stay silent while my family suffers because a casino chose to profit from a self-identified addict instead of following its own rules.