FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting

[Lucky7btc]

Not to mention a long history of paying players to post nice stuff about them.  ( chris200x9 and marlboroza most recently it seems )

Fuck off twitchy they didn't pay me to post this, they payed me to wear signature. As the matter of fact that post didn't count for my signature and it won't either help me or not help me to get signature payment with or without writing it nor bonus or whatever you think i am getting. Jesus.

I have every right to my opinion, I could simply step aside or create new account to say this but i didn't, OK?
If i don't have problem with this rule it doesn't mean someone won't have problem with it and I certainly won't call them idiots or whatever like some people here are doing.
Why do you think i don't complain to their support about certain things? I am player too.

Please, go to pokerstars, largest poker site in the world with 100000 players online and read their ToS and you will see that they have wagering requirement too.. You can't deposit money there and withdraw it without rollover no matter what, after all why would someone  deposit money to casino and not gamble? (c/p from pokerstars ToS  only funds that have been wagered on your account will become available for withdrawal).

If you make deposit 50$ why do you want to withdraw 25$? Why not deposit 25$ in first place? Lots of folks here are complaining when someone say "gamble only what you can afford to lose" because it is said million times, something obvious, repetitive, it seems to me that lots of people still don't know meaning of these words!

Quit fucking lying... Any casino or poker room are required to close a person account whenever a player declares they have a gambling problem. You are nothing put a paid shill on here and making dumb statements that makes no sense. Go into a live casino and tell them you have a gambling problem. They will not serve you. All FJ is doing is trying to justify allowing a person to gambling even after he told them he had a problem, regardless if he did or didn't. His account should have been CLOSED PERIOD!!! Its idiots like yourself who shill for them that have no business posting on matter like this. You and that nappy Natalie are totally clueless...

[1715311665]

1715311665

[trablon]

It was great experience for me to play on this website..

[marlboroza]

As I said

I could simply step aside or create new account to say this

You are nothing put a paid shill on here

I certainly won't call them idiots or whatever like some people here are doing.

Its idiots like yourself

Putting you on ignore. But:

Now lucky7btc, can you explain why MrMysley has the same type of writing as you do?
Can you explain how is that you were first person to respond to his/her post, you have 3 days inactive period and first post was immediately after his?:

Only 20 minutes after his complain?
Trying to find holes in ToS and spreading FUD again perhaps?

[TwitchySeal]

Please, go to pokerstars, largest poker site in the world with 100000 players online and read their ToS and you will see that they have wagering requirement too.. You can't deposit money there and withdraw it without rollover no matter what, after all why would someone  deposit money to casino and not gamble? (c/p from pokerstars ToS  only funds that have been wagered on your account will become available for withdrawal).

If a pokerstars player requests their account to be closed because of a gambling problem, the account is closed - permanently.  No exceptions.  I'm sure the funds would be returned to the player (since that's the most reasonable thing to do) - but if they weren't - they would be donated to a problem gambling organization ( like http://www.gamcare.org.uk/ ).  

Both of these resolutions would be more responsible than allowing/encouraging the player who claims to have a gambling problem to continue to gamble.

[SlarkBoy]

I hope you process my withdrawal ASAP. This is just a few live casino games. not hundreds. I'm sure the review process will be fast.


=================

edit:

completed! wow! really fast! awesome

[psylence]

Definately DO NOT DEPOSIT here. They won't process your withdrawal until you have wagered 5 TIMES YOUR DEPOSIT! And that's not including any bonuses. Sure it is in there terms and conditions but I can tell you only around 2% of people read TOS on websites, just because they put something in there doesn't mean it's right. For people supporting that idea what if they put in the TOS that they could just keep all your money and never pay you out - it would still be fine because it's in their TOS? I've played on around 10 sites that accept bitcoin and never seen this, also their customer service was rude and abrupt. WORST EVER I HAVE SEEN. The supporter above most likely staff anyway.

[jamyr]

Please, go to pokerstars, largest poker site in the world with 100000 players online and read their ToS and you will see that they have wagering requirement too.. You can't deposit money there and withdraw it without rollover no matter what, after all why would someone  deposit money to casino and not gamble? (c/p from pokerstars ToS  only funds that have been wagered on your account will become available for withdrawal).

If a pokerstars player requests their account to be closed because of a gambling problem, the account is closed - permanently.  No exceptions.  I'm sure the funds would be returned to the player (since that's the most reasonable thing to do) - but if they weren't - they would be donated to a problem gambling organization ( like http://www.gamcare.org.uk/ ).  

Both of these resolutions would be more responsible than allowing/encouraging the player who claims to have a gambling problem to continue to gamble.

Yup. If a gambler opt to be banned from a site/establishment/gambling-house/casino, it is a permanent thing and funds can either be refunded to family of the gambler or the gambler himself so long as he is not able to use it to gamble again. For example, if he is in a facility.

[marlboroza]

Both of these resolutions would be more responsible than allowing/encouraging the player who claims to have a gambling problem to continue to gamble.

Ok, but this player came to casino, didn't activate bonus, didn't read ToS - which i don't believe(i already stated why) tried to withraw and after all that he said he has gambling problem? Ok, never mind, I have my own opinion on this case - don't blame me for that. I wasn't speaking in general, i was speaking for his case only and what he was trying to pull here.

I'm sure the funds would be returned to the player (since that's the most reasonable thing to do) - but if they weren't - they would be donated to a problem gambling organization

Maybe to allow players to withdraw only deposited money(player pays fee) before they close account and remaining money(if player win something) to use as donation for a problem gambling organization?
Btw, i talked to support about 5X rule a month ago, so it is not 2 days new rule.
I am sure they will do something about the whole thing.

[panjul07]

So it is confirmed already about players need to wager x5 of their deposit in order to withdraw? Is is affecting deposit bonus? I mean if I take a deposit bonus which has 40x rollover then I need to complete both x5 on my initial deposit + x40 of the bonus? 

[TwitchySeal]

Both of these resolutions would be more responsible than allowing/encouraging the player who claims to have a gambling problem to continue to gamble.

Ok, but this player came to casino, didn't activate bonus, didn't read ToS - which i don't believe(i already stated why) tried to withraw and after all that he said he has gambling problem? Ok, never mind, I have my own opinion on this case - don't blame me for that. I wasn't speaking in general, i was speaking for his case only and what he was trying to pull here.

I'm sure the funds would be returned to the player (since that's the most reasonable thing to do) - but if they weren't - they would be donated to a problem gambling organization

Maybe to allow players to withdraw only deposited money(player pays fee) before they close account and remaining money(if player win something) to use as donation for a problem gambling organization?
Btw, i talked to support about 5X rule a month ago, so it is not 2 days new rule.
I am sure they will do something about the whole thing.

All things considered, Fortune Jack telling a player who claimed to have a gambling problem that they had to gamble their deposit 5 times or surrender their funds really isn't that big of a deal.

Most of the bullshit they have pulled over the past couple years is much worse.

You should do more research, just check out the references in their negative feedback.  Really no excuse, other than ignorance I suppose, to justify promoting a site like FJ.   

[FJscammedme]

Hello, MrMisley

My name is Natalie and I am the current community manager and a representative for FortuneJack casino here at Btalk.
Very sorry to hear about your recent experience, but kindly restrain yourself from making false accusations using a conversation with our support, which is out of context and does not tell the whole story.
Let me explain to the other forum members what has happened.
MrMisley has contacted us asking help about their first deposit bonus, which he did not get because he did not activate it on time, this was explained to him in details. Even after we checked with our dev team he kept saying that he did activate the bonus, which is not true, thus he became upset and decided to take back the funds he has deposited.
Unfortunately to him, we no longer allow withdrawals without 5x wagering, which is legit as we pay all transaction fees for our players from our end. This was also explained as you already see in the conversation above.
In addition, if anyone is interested, we can provie proof, screenshots, that bonus was not active + chat conversation with the bettor above.
We care about our bettors, thus we do have Responsible Gambling section included on our main page - https://fortunejack.com/help/responsible_gambling
Gambling Addiction is not something to make fun of and we do understand that, but it can not be a false reason to trick FortuneJack into being a charity organization.

Also, Blockchayne

Kindly, stop spreading this website of yours which you were willing to sell for 1 BTC everywhere.
You have deposited and played willingly, we are not responsible for your loss, if there were no technical issues with the sessions you have played and there were truly none.
There is literally zero proof in anything you post.

Yours in gambling,
FortuneJack Team

I was forced to play there even after I told your CS numerous of times I didn't want to play there, and I had a gambling problem. Please feel free to post the entire chat log so everyone can see word for word. Your CS continued to reverse my withdrawal insisting that I must wager it 5X which is roguish. To top it off your CS lied to me by saying the system wouldn't allow him to process a withdrawal that wasn't wagered 5X. But after losing 75% of my deposit and not even coming close to 5X wager your CS processed my withdrawal. I hope everyone sees how shady this outfit is and shame on you Natalie for not doing the right thing here!

[veleten]

Hello, MrMisley

My name is Natalie and I am the current community manager and a representative for FortuneJack casino here at Btalk.
Very sorry to hear about your recent experience, but kindly restrain yourself from making false accusations using a conversation with our support, which is out of context and does not tell the whole story.
Let me explain to the other forum members what has happened.
MrMisley has contacted us asking help about their first deposit bonus, which he did not get because he did not activate it on time, this was explained to him in details. Even after we checked with our dev team he kept saying that he did activate the bonus, which is not true, thus he became upset and decided to take back the funds he has deposited.
Unfortunately to him, we no longer allow withdrawals without 5x wagering, which is legit as we pay all transaction fees for our players from our end. This was also explained as you already see in the conversation above.
In addition, if anyone is interested, we can provie proof, screenshots, that bonus was not active + chat conversation with the bettor above.
We care about our bettors, thus we do have Responsible Gambling section included on our main page - https://fortunejack.com/help/responsible_gambling
Gambling Addiction is not something to make fun of and we do understand that, but it can not be a false reason to trick FortuneJack into being a charity organization.

Also, Blockchayne

Kindly, stop spreading this website of yours which you were willing to sell for 1 BTC everywhere.
You have deposited and played willingly, we are not responsible for your loss, if there were no technical issues with the sessions you have played and there were truly none.
There is literally zero proof in anything you post.

Yours in gambling,
FortuneJack Team

I was forced to play there even after I told your CS numerous of times I didn't want to play there, and I had a gambling problem. Please feel free to post the entire chat log so everyone can see word for word. Your CS continued to reverse my withdrawal insisting that I must wager it 5X which is roguish. To top it off your CS lied to me by saying the system wouldn't allow him to process a withdrawal that wasn't wagered 5X. But after losing 75% of my deposit and not even coming close to 5X wager your CS processed my withdrawal. I hope everyone sees how shady this outfit is and shame on you Natalie for not doing the right thing here!

if it is true,this is very shady behaviour to put it mildly
if I were you,I would open scam accusation in the appropriate forum section
more evidence will be required than just a copy paste of a support letter,though
but in general,this 5x rollover thing is nothing good,gamblers should think twice before gambling at FJ

[Postlegend]

Hello, MrMisley

My name is Natalie and I am the current community manager and a representative for FortuneJack casino here at Btalk.
Very sorry to hear about your recent experience, but kindly restrain yourself from making false accusations using a conversation with our support, which is out of context and does not tell the whole story.
Let me explain to the other forum members what has happened.
MrMisley has contacted us asking help about their first deposit bonus, which he did not get because he did not activate it on time, this was explained to him in details. Even after we checked with our dev team he kept saying that he did activate the bonus, which is not true, thus he became upset and decided to take back the funds he has deposited.
Unfortunately to him, we no longer allow withdrawals without 5x wagering, which is legit as we pay all transaction fees for our players from our end. This was also explained as you already see in the conversation above.
In addition, if anyone is interested, we can provie proof, screenshots, that bonus was not active + chat conversation with the bettor above.
We care about our bettors, thus we do have Responsible Gambling section included on our main page - https://fortunejack.com/help/responsible_gambling
Gambling Addiction is not something to make fun of and we do understand that, but it can not be a false reason to trick FortuneJack into being a charity organization.

Also, Blockchayne

Kindly, stop spreading this website of yours which you were willing to sell for 1 BTC everywhere.
You have deposited and played willingly, we are not responsible for your loss, if there were no technical issues with the sessions you have played and there were truly none.
There is literally zero proof in anything you post.

Yours in gambling,
FortuneJack Team

I was forced to play there even after I told your CS numerous of times I didn't want to play there, and I had a gambling problem. Please feel free to post the entire chat log so everyone can see word for word. Your CS continued to reverse my withdrawal insisting that I must wager it 5X which is roguish. To top it off your CS lied to me by saying the system wouldn't allow him to process a withdrawal that wasn't wagered 5X. But after losing 75% of my deposit and not even coming close to 5X wager your CS processed my withdrawal. I hope everyone sees how shady this outfit is and shame on you Natalie for not doing the right thing here!

if it is true,this is very shady behaviour to put it mildly
if I were you,I would open scam accusation in the appropriate forum section
more evidence will be required than just a copy paste of a support letter,though
but in general,this 5x rollover thing is nothing good,gamblers should think twice before gambling at FJ

That does make me rethink gambling in FJ, this makes it seem like a shady site. However, I do like it's high speed bets, which can't be matched in most websites....so hard to decide.

[FortuneJack]

Hello, everyone

We have made a ONE-TIME exception and MrMisley has been refunded because there happened to be an overall misunderstanding from both sides.
We do not reverse the opinion that they were lying to our support representative about their gambling addiction right after they lied about activating the 1st deposit bonus, when they clearly did not, as they did not meet the rules stated for its activation.
As it has already been said before, gambling addiction is something we are aware and serious about, it should never be a false reason to go around our rules clearly stated under the T&Cs page, which must be respected if one decides to accept them from the beginning, same behaviour will not be tolerated twice.
MrMisley, you were able to finally withdraw, because your withdrawal request was declined several times and by our request, our tech team manually altered the system for you separately to be able to go around 5x wagering rule. By the time this happened, unfortunately, you had already lost part of the amount. Our tech team still managed to alter the system before you lost all of your funds.
Support team will be waiting for MrMisley to withdraw their refund amount from us and the account will be permanently closed.

About 5x wagering rule, it has been there for months already, it is not understandable why it is a problem now, all of a sudden when it was not from the beginning. 5x wagering requirement is not roguish or too high and will stay as our rule to protect FortuneJack of money laundering.

Thank you for your support and suggestions everyone.

Kind Regards,
FortuneJack Team
 
 

[poplolnman]

Hello, everyone

We have made a ONE-TIME exception and MrMisley has been refunded because there happened to be an overall misunderstanding from both sides.
We do not reverse the opinion that they were lying to our support representative about their gambling addiction right after they lied about activating the 1st deposit bonus, when they clearly did not, as they did not meet the rules stated for its activation.
As it has already been said before, gambling addiction is something we are aware and serious about, it should never be a false reason to go around our rules clearly stated under the T&Cs page, which must be respected if one decides to accept them from the beginning, same behaviour will not be tolerated twice.
MrMisley, you were able to finally withdraw, because your withdrawal request was declined several times and by our request, our tech team manually altered the system for you separately to be able to go around 5x wagering rule. By the time this happened, unfortunately, you had already lost part of the amount. Our tech team still managed to alter the system before you lost all of your funds.
Support team will be waiting for MrMisley to withdraw their refund amount from us and the account will be permanently closed.

About 5x wagering rule, it has been there for months already, it is not understandable why it is a problem now, all of a sudden when it was not from the beginning. 5x wagering requirement is not roguish or too high and will stay as our rule to protect FortuneJack of money laundering.

Thank you for your support and suggestions everyone.

Kind Regards,
FortuneJack Team
 
 

it's just a classic excuse for those people who deposited their bitcoin into a casino and decide to cash them out without play a single bet/game. the motive are money laundering ( it's my wild opinion based on the worst scenario ) , and ithink you doing what it's necessary to do fj by making that rules. however you have decided to be positive thinking or whatever it is called to accept his excuse having gambling problem and refunded the coins. not fair enough but it's a wise one.

[Bitinity]

About 5x wagering rule, it has been there for months already, it is not understandable why it is a problem now, all of a sudden when it was not from the beginning. 5x wagering requirement is not roguish or too high and will stay as our rule to protect FortuneJack of money laundering.

As a player I would like to suggest you to consider about this rule again, maybe for you x5 is not that high but for some players it might be so high. I know the reason is to avoid money laundering, but I think you also need to think about your loyal players. I just dont want to see you lose your loyal players or new players who want to sign up because of this requirement. Hope you reconsider it, thanks.

[FortuneJack]

About 5x wagering rule, it has been there for months already, it is not understandable why it is a problem now, all of a sudden when it was not from the beginning. 5x wagering requirement is not roguish or too high and will stay as our rule to protect FortuneJack of money laundering.

As a player I would like to suggest you to consider about this rule again, maybe for you x5 is not that high but for some players it might be so high. I know the reason is to avoid money laundering, but I think you also need to think about your loyal players. I just dont want to see you lose your loyal players or new players who want to sign up because of this requirement. Hope you reconsider it, thanks.

We are working on it, it will be reworked and hopefully lowered to the point which will be acceptable for our bettors.

[shield132]

Hello, everyone

We have made a ONE-TIME exception and MrMisley has been refunded because there happened to be an overall misunderstanding from both sides.
We do not reverse the opinion that they were lying to our support representative about their gambling addiction right after they lied about activating the 1st deposit bonus, when they clearly did not, as they did not meet the rules stated for its activation.
As it has already been said before, gambling addiction is something we are aware and serious about, it should never be a false reason to go around our rules clearly stated under the T&Cs page, which must be respected if one decides to accept them from the beginning, same behaviour will not be tolerated twice.
MrMisley, you were able to finally withdraw, because your withdrawal request was declined several times and by our request, our tech team manually altered the system for you separately to be able to go around 5x wagering rule. By the time this happened, unfortunately, you had already lost part of the amount. Our tech team still managed to alter the system before you lost all of your funds.
Support team will be waiting for MrMisley to withdraw their refund amount from us and the account will be permanently closed.

About 5x wagering rule, it has been there for months already, it is not understandable why it is a problem now, all of a sudden when it was not from the beginning. 5x wagering requirement is not roguish or too high and will stay as our rule to protect FortuneJack of money laundering.

Thank you for your support and suggestions everyone.

Kind Regards,
FortuneJack Team
 
 

I got information about this 1 months ago because of scam accusation thread here. Do you really want us to believe that 5x wagering is because to get rid of money laundering? Well, then what about to lower it to x3? I think it will be much fair than 5x. What if I deposited 0.5btc, lost 0.1 and want to withdraw my 0.4btc? Seems you don't want this, you want from gamblers to lost whole amount of bitcoin. Yes there is a chanse that maybe player will win but what if I don't want to risk and get bitcoins back? It seems like when you deposit, there is no way to get money back if without wagering and usually losing of btc.
Yes your withdraw system has many positive sides and whole website is good but 5x withdraw? Let's lower it.

[panjul07]

Hello, everyone

We have made a ONE-TIME exception and MrMisley has been refunded because there happened to be an overall misunderstanding from both sides.
We do not reverse the opinion that they were lying to our support representative about their gambling addiction right after they lied about activating the 1st deposit bonus, when they clearly did not, as they did not meet the rules stated for its activation.
As it has already been said before, gambling addiction is something we are aware and serious about, it should never be a false reason to go around our rules clearly stated under the T&Cs page, which must be respected if one decides to accept them from the beginning, same behaviour will not be tolerated twice.
MrMisley, you were able to finally withdraw, because your withdrawal request was declined several times and by our request, our tech team manually altered the system for you separately to be able to go around 5x wagering rule. By the time this happened, unfortunately, you had already lost part of the amount. Our tech team still managed to alter the system before you lost all of your funds.
Support team will be waiting for MrMisley to withdraw their refund amount from us and the account will be permanently closed.

About 5x wagering rule, it has been there for months already, it is not understandable why it is a problem now, all of a sudden when it was not from the beginning. 5x wagering requirement is not roguish or too high and will stay as our rule to protect FortuneJack of money laundering.

Thank you for your support and suggestions everyone.

Kind Regards,
FortuneJack Team

I got information about this 1 months ago because of scam accusation thread here. Do you really want us to believe that 5x wagering is because to get rid of money laundering? Well, then what about to lower it to x3? I think it will be much fair than 5x. What if I deposited 0.5btc, lost 0.1 and want to withdraw my 0.4btc? Seems you don't want this, you want from gamblers to lost whole amount of bitcoin. Yes there is a chanse that maybe player will win but what if I don't want to risk and get bitcoins back? It seems like when you deposit, there is no way to get money back if without wagering and usually losing of btc.
Yes your withdraw system has many positive sides and whole website is good but 5x withdraw? Let's lower it.

I do not even think it should be lowered to x3 but they should remove it away, there are many gambling sites also does not want to be used as a money laundering place but most of them does not ask this rule. If someone want to do a money laundry then he will use mixing service instead of using gambling sites.
Wagering requirement on deposit also means that players are not allowed to win earlier. Lets say I deposit 0.05btc then play slots game and win big in first few spins, so I will be forced to wager more while actually I want to withdraw it immediately. They should really find a better way if their main focus is to avoid money laundering. 

[FortuneJack]

Thank you for your input everyone, wagering requirement will be lowered down to x2 soon and as soon as the change will be done all FortuneJack users will receive a notification through their FJ account messages.