jaxxproblems
Newbie
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Activity: 12
Merit: 0
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November 09, 2017, 03:34:35 PM |
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Been waiting on a withdraw.. normally they are instant or close to it, but this time it is stuck pending. It is a small withdraw. Can you please process?
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lite
Legendary
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Activity: 1400
Merit: 1009
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November 09, 2017, 03:54:50 PM |
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We were up and now still experiencing some minor problems its really independent of us reasons, one of the servers we rely on has trouble in western Europe. Looks like site is still experiencing some down time, I am trying to access site from asian country and it is just loading despite my high speed internet. And after trying to connect for few minutes I am getting following error; Error reference number: 504 Cloudflare Location: Singapore Didn't try to visit FJ today but now I just checked and can access it without problems. I can only see that error when I try to enter website with mobile but after refresh m.fortunejack.com loads without problems, it needs 2 try. On another hand it works well as for now. Sorry for sone lazyness to check and I'll ask here if it's not problem: do you have again 2x wager for withdraw? And can I play now poker here? (Can't check now) If not, when will it be?According to t&c 2x wagering is still applicable before one can withdraw and no poker can't be played. it's been down for improvement for a long time, i don't know when it'll be available, maybe natalie knows?
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dustboy
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November 09, 2017, 04:16:10 PM |
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Been waiting on a withdraw.. normally they are instant or close to it, but this time it is stuck pending. It is a small withdraw. Can you please process?
It could be related to the 2x wagering requirement before you are able to request withdrawal. If you feel that you have met the wagering requirement then it must be something wrong with the system (maybe because they are doing improvement). Have you asked about it with the live support? Usually the support is fast in answering about withdrawal issue.
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piloder
Legendary
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Activity: 966
Merit: 1006
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November 09, 2017, 04:23:40 PM |
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Been waiting on a withdraw.. normally they are instant or close to it, but this time it is stuck pending. It is a small withdraw. Can you please process?
Not all withdrawals are processed instantly, some might go through manual verification regardless of amount so delay can be on both small one and big one. Also if you are trying to withdraw to new bitcoin address than you have to approve that withdrawal via email. Check email from fortunejack regarding payment, they will ask to reply with yes I have made than request on that same message so that they can make sure you are the real owner who requested payout. Check you inbox....
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Hhampuz
Legendary
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Activity: 3024
Merit: 6168
Meh.
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November 09, 2017, 06:50:39 PM |
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I experienced some issues at your site the other day that eventually let me to not get a 0.15 BTC or more profit. I was playing Live Sic Bo and hade placed a few bets on 17 (pays out x50) and on double 6, 6+5, 6+4 and one a single 6 showing up. Once the dices rolled there was an issue with one of them being up against the dome and the dealer could not clarify what number was the valid one so as such she called in a second dealer who would "reset" the round and start it over. Alright I thought and didn't get a refund of my bet so I figured my bet was staying on the same for the next roll as the previous one was considered "null and void". To my great happiness 17 came up, two sixes and a 5. I just made bank I thought (Believe I'd get more than 0.15 BTC) but no profits were given out to me. A few seconds later I received my previous initial bet back.. I was extremely confused and a bit sad about that fact as I did feel a little bit cheated. After reading up on some Sic Bo rules there seems to be a consensus that if a round is considered altered or having issues all bets will stay for the next roll.. but apparently not at your Live Sic Bo game? Would like to get some clarification to this issue, that's all. Thank you
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Kayaman85
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November 09, 2017, 07:52:39 PM |
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Are bonuses working yet?
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supernocturnal
Jr. Member
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Activity: 67
Merit: 1
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November 10, 2017, 12:41:04 AM |
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My deposit still not shown.sigh... Please follow up this issue mate, it been few hours since i send it to my depo address.
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BlockEye
Legendary
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Activity: 1148
Merit: 1097
Bounty Mngr & Article Writer https://goo.gl/p4Agsh
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November 10, 2017, 01:16:56 AM |
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My deposit still not shown.sigh... Please follow up this issue mate, it been few hours since i send it to my depo address. How many confirmations does your transaction have? Will you mind if you post here your TXID, Maybe you put small fee on your transaction, But I personally experience too that situation on FJ, But it is my fault for lowering transaction based on the suggested fee. Just wait because it will surely come, Mylongest waiting for my deposit on FJ is about 8hrs but still it credited at the end.
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Kayaman85
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November 10, 2017, 06:23:04 AM |
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YAY now that segwit2x isnt going to happen maybe they will finally fix the bonuses now! WOOT! Sure hope so. FJ THE FORK ISNT HAPPENING YOU CAN GIVE US OUR BONUSES NOW! WE KNOW THAT IS WHY YOU HAVENT LET US USE THE BONUSES YET NOW COME ON LETS GET THESE BONUSES BACK ONLINE!!! WEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE!!!!! lol.
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FortuneJack (OP)
Legendary
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Activity: 2387
Merit: 1209
www.fortunejack.com
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November 10, 2017, 06:50:46 AM |
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We are back again, sincerely sorry for technical issues, but the server we rely on in Stuttgart had issues and that caused problems on our website as well.
All good now, you can play.
I apologise for not being able to give an exact date when bonuses will be available again. But can assure you, our developer's team work hard to make it happen, hopefully very soon!
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Kayaman85
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November 10, 2017, 06:57:20 AM |
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Well, hopefully Fortunejack hooks us up with EXTRA bonuses for having to deal with this inconvenience...That would be kool... The drawing still hasnt happened yet? halloween drawing?
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FortuneJack (OP)
Legendary
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Activity: 2387
Merit: 1209
www.fortunejack.com
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November 10, 2017, 10:54:14 AM |
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Well, hopefully Fortunejack hooks us up with EXTRA bonuses for having to deal with this inconvenience...That would be kool... The drawing still hasnt happened yet? halloween drawing? Sure Kayaman85, there will be an appreciation bonus for our bitcointalk community as soon as the problem is resolved
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veleten
Legendary
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Activity: 2016
Merit: 1107
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November 10, 2017, 11:00:44 AM |
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uh,expirienced so so many instances of bad connection (or I thought so) till I read the topic and realised the 504 error I was getting was the site's problem,not my ISP or VPN it was working but when I would switch to VPN it stopped working and then it didn't work when I connected through without VPN I wonder is the wagering requirement of 2x the wager work if I play dice only?
from your TOC:
"Wagering requirements can be met by playing on slots, casino games and live games. does the dice count as a casino game?
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FortuneJack (OP)
Legendary
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Activity: 2387
Merit: 1209
www.fortunejack.com
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November 10, 2017, 11:42:22 AM |
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uh,expirienced so so many instances of bad connection (or I thought so) till I read the topic and realised the 504 error I was getting was the site's problem,not my ISP or VPN it was working but when I would switch to VPN it stopped working and then it didn't work when I connected through without VPN I wonder is the wagering requirement of 2x the wager work if I play dice only?
from your TOC:
"Wagering requirements can be met by playing on slots, casino games and live games. does the dice count as a casino game?
Hi Veleten, according to our TOC wagering requirements doesn't work on dice only : )
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Hhampuz
Legendary
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Activity: 3024
Merit: 6168
Meh.
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November 10, 2017, 11:50:52 AM |
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Would you mind responding to my issue @FortuneJack? Would be nice to get some clarification..
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FortuneJack (OP)
Legendary
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Activity: 2387
Merit: 1209
www.fortunejack.com
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November 10, 2017, 12:30:10 PM |
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Would you mind responding to my issue @FortuneJack? Would be nice to get some clarification..
Hi Hhampuz, can you contact our support team with this issue? They asked to redirect you to them
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FortuneJack (OP)
Legendary
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Activity: 2387
Merit: 1209
www.fortunejack.com
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November 10, 2017, 12:32:25 PM |
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Hi iluvbitcoins, we are absolutely aware of this cases and working to improve it. We are trying to contact bestbitcoinpoker, but having no answer literary. Maybe I can ask our bitcointalk community for assistance? we will highly appreciate if you have any contact details of the manager of this website.
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iluvbitcoins
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Activity: 2198
Merit: 1150
Freedom&Honor
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November 10, 2017, 12:45:27 PM |
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Hi iluvbitcoins, we are absolutely aware of this cases and working to improve it. We are trying to contact bestbitcoinpoker, but having no answer literary. Maybe I can ask our bitcointalk community for assistance? we will highly appreciate if you have any contact details of the manager of this website. Not really. This is the only contact I found elmar.koberg@gmx.chBut I believe you have found that one too if you tried contacting them :/ EDIT: Actually, there's a phone number, I'll send it to you via PM.
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Looking for a signature campaign.
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Kayaman85
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November 10, 2017, 02:29:53 PM |
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YAY BONUS IS WORKING! I KNEW IT WOULD WORK SOON SINCE THE FORK ISNT HAPPENIN ANYMORE!!! LOL
When is the halloween drawing guna happen?
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