cazkooo
Legendary
Offline
Activity: 1540
Merit: 1013
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December 03, 2017, 04:08:58 PM |
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IDK it looks like that user is a billionaire or something cause his last active was 3 days while he has an active scam accusation for over 100K$ and he ain't even active for it Some people have more important stuff to do instead of checking the accusation thread every minutes. There is nothing that he can do anyway, if fortunejack asked him to wait then the only thing left is to wait. Forcing or being active in the thread wont help anything. If there is nothing wrong then he will get it, I withdrawed few times from them and won without any issue in the past
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Bitinity
Legendary
Offline
Activity: 3178
Merit: 1315
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December 04, 2017, 08:02:25 AM |
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Also it would be nice if you could allow users to withdraw less than 82$, you can always add fee payed by users for withdrawals which are under 0.01BTC.
Good news for us, they have just lowered the minimum withdraw to 0.002btc or equivalent in other coins. Good news to the affiliate program as well because the minimum cash out is also lowered to 0.02 btc. Thanks for fortunejack for listening user's feedback/suggestion. Hope these changes will bring your old players (who left because of the high minimum withdraw) back to play at Fortunejack. I'm happy it has been lowered, now i can withdraw the 40 mBTC that i have in my affiliate account. thank you fj for lowering the minimums. Me too, I requested for withdrawal of my affiliate earning few hours ago but it is still pending now. Anyone knows how long it will be processed because it is my first time requesting withdrawal with the new affiliate program? Hope it wont take too long time, I'll wait patiently
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bitjamz
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December 04, 2017, 08:13:15 AM |
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Also it would be nice if you could allow users to withdraw less than 82$, you can always add fee payed by users for withdrawals which are under 0.01BTC.
Good news for us, they have just lowered the minimum withdraw to 0.002btc or equivalent in other coins. Good news to the affiliate program as well because the minimum cash out is also lowered to 0.02 btc. Thanks for fortunejack for listening user's feedback/suggestion. Hope these changes will bring your old players (who left because of the high minimum withdraw) back to play at Fortunejack. I'm happy it has been lowered, now i can withdraw the 40 mBTC that i have in my affiliate account. thank you fj for lowering the minimums. Me too, I requested for withdrawal of my affiliate earning few hours ago but it is still pending now. Anyone knows how long it will be processed because it is my first time requesting withdrawal with the new affiliate program? Hope it wont take too long time, I'll wait patiently usually it takes 1 day to approve the affiliate payment
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Theb
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December 04, 2017, 08:17:18 AM |
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IDK it looks like that user is a billionaire or something cause his last active was 3 days while he has an active scam accusation for over 100K$ and he ain't even active for it Some people have more important stuff to do instead of checking the accusation thread every minutes. There is nothing that he can do anyway, if fortunejack asked him to wait then the only thing left is to wait. Forcing or being active in the thread wont help anything. If there is nothing wrong then he will get it, I withdrawed few times from them and won without any issue in the past You have it right they still have an active "accusation" and that accusation is still currently being handled by FortuneJack and all they asked for the players is to understand their side of the story as currently their fraud control system is not working properly. Also we need to understand that Sir David is new to his job and what he is doing is currently out of his control as his job is community manager not a tech support, so you really need to appreciate that he is helping him right now. Not being active for 3 days does not mean that he is not solving the problem he might be busy with some other things.
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FortuneJack (OP)
Legendary
Offline
Activity: 2382
Merit: 1208
www.fortunejack.com
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December 04, 2017, 09:09:13 AM |
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We are surprised and shocked with accusations from users so obviously posting from anonymous accounts, but sadly there is nothing we can do. We just can continue working on our product and improve it till we reach perfection.
Dear Erkan, I am sorry for this taking so long, I have posted in the thread you opened as well. Have sent another inquiry to our fraud team about your case and will keep you posted with updates.
Therefore, we also have good news as well. In this weeks survey promotion, masssiveeeeeee freeee spiiiiinsss were on giveaways for our dear users, some of them used the chance and got rewards. posting names here, if you find yourself, give us a shout, check mail and tell how much you netted:
beherenow kcayias arzane Cuongy mojopine gforgundwn dejavu777 EpicBE Arudolph faust57 Ole_garh suthep not eooe dutchstargtr Dycesickle aaron16 hanvee yui50 yungmishkalord Gortm etreyes011 methodist BACKOFF Kapar7 Mojo aquem jay2 devasters cosminraduta tebexana jhcmtg85 Majklmen turk4lifee Krownpower shenrockk2 Capri1984 Bbboomer Oleg17486 opolkao212 fedbit DogeBoti Jaminkens Goldwin boonroonru Sheu7717 Claushies fatalflamer viananda2525 Bupple StackTaxer GoldenG jcoiner
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lite
Legendary
Offline
Activity: 1400
Merit: 1009
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December 04, 2017, 11:44:52 AM |
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Also it would be nice if you could allow users to withdraw less than 82$, you can always add fee payed by users for withdrawals which are under 0.01BTC.
Good news for us, they have just lowered the minimum withdraw to 0.002btc or equivalent in other coins. Good news to the affiliate program as well because the minimum cash out is also lowered to 0.02 btc. Thanks for fortunejack for listening user's feedback/suggestion. Hope these changes will bring your old players (who left because of the high minimum withdraw) back to play at Fortunejack. I'm happy it has been lowered, now i can withdraw the 40 mBTC that i have in my affiliate account. thank you fj for lowering the minimums. Me too, I requested for withdrawal of my affiliate earning few hours ago but it is still pending now. Anyone knows how long it will be processed because it is my first time requesting withdrawal with the new affiliate program? Hope it wont take too long time, I'll wait patiently usually it takes 1 day to approve the affiliate payment Ah, okay. thanks for the info. it would be nice if affiliate income were to be transferred automatically(whenever minimum threshold has been reached) to FJ account(like it used to be earlier). anyways i can wait for a day.
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marlboroza
Legendary
Offline
Activity: 1932
Merit: 2272
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December 04, 2017, 05:15:20 PM |
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Therefore, we also have good news as well. In this weeks survey promotion, masssiveeeeeee freeee spiiiiinsss were on giveaways for our dear users, some of them used the chance and got rewards. posting names here, if you find yourself, give us a shout, check mail and tell how much you netted
Well, i won 0,2mBTC from free spins and failed to wager it Thanks for free spins
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poplolnman
Legendary
Offline
Activity: 1442
Merit: 1008
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December 05, 2017, 02:51:33 AM |
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Dear Erkan,
As I have found out, your withdrawal has been sent for further investigation to our fraud department. I am sure, everything is fine and you will get your withdrawal soon, this is a standard procedure to ensure the fairness of the transaction.
Cheers!
Standard to take a month? It shouldn't take that long to check an account. Even a blood test result from a laboratory takes less than that! This kind of behaviour is why I stopped playing at FJ, For FJ to come out with a statement like that, Shows how poor their customer handling is. Too bad, they had all my favorite games and I was lucky playing there. I hope the focus moves towards a better treatment of players that's true , we do respect and understand but a security measure shouldn't take that long time. 1 month without prior notice to the player , wasn't really a good way to keep your players in convenience. i would also suggest to fix this kind security measure into equally beneficial. you do process everything faster but of course carefully and we would continue to play gladly with bigger amount maybe next time. Yes, we absolutely agree, and this usually doesn't take this long at all! We have been testing new fraud control system for around past two months and transaction period to the whole new system, which is one of the backbones of successful online casino turned out to be a little hard. But we are on it now, user should receive his funds shortly and in future security check will be much more effective and fast i wish erkans could confirm he have receieved full amount soon. it's crazy when the price of bitcoin move up and you realize that your money are stuck somewhere and see the price get dropped of course customers has a right to blame a slow service from you fj. but yeah considering there is a transition from fj security system with the new one , erkans should be wise to wait a little more time , at least fj has stated and responded about this matter publicly. fj won't go anywhere. and sorry i just try to be not one sided considering i'm wearing fj ads in my signature that i supposed to support them. goodluck to both of you erkans and fj.
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I'm in 400,000 euros debt , dont help me , i rather die
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FortuneJack (OP)
Legendary
Offline
Activity: 2382
Merit: 1208
www.fortunejack.com
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December 05, 2017, 07:21:25 AM |
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EXCLUSIVE 100% UP TO 250 mBTC DEPOSIT BONUS + 50 FREE SPINS
For Bitcointalk.com community members only!
In order to receive an exclusive bonus at FortuneJack, you will need to activate the bonus before making a deposit. Head to the “My Account” page, click on “I have a bonus code” and enter the Bonus Code: FJBTCTALK before you make the deposit.
For the best deal use FortuneJack 5 BTC Welcome Offer before activating you EXCLUSIVE Bonus!
Terms and Conditions 1. All bitcointalk.com community members are eligible to receive the exclusive 100% up to 250 mBTC + 50 Free Spins deposit bonus at FortuneJack. 2. Promotional period: December 4th, 2017 – December 17th 2017. 3. The minimum amount that can be deposited in order to claim a deposit bonus is 0.002 BTC. 4. The bonus will be valid for 14 days after activation. 5. 25 free spins are granted per day, for 2 days in total. 6. First set of free spins will added to a player’s account at 00:01 BST after the deposit amount is wagered x1. All free spins must be used by 23:59 BST on the day they were issued. 7. General bonus terms and conditions apply.
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simplejg
Member
Offline
Activity: 195
Merit: 10
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December 05, 2017, 12:21:08 PM |
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"bettors informed and our progress transparent."
Your "fortunejack" promotion is anything but transparent and is a complete sham. Your support staff is also very rude. Just my 2 cents.
Just wanted to reiterate my feelings about the "LuckyJack"* promotion (mistyped as "fortunejack promotion" in my original post.) My name was drawn a few months back at a time when I was completely unaware that said "LuckyJack" promotion was even going on, so I unfortunately didn't end up clicking the "Try Luck" button on that day - I was made aware of the promotion and the fact that my name was drawn in an email of "today's winners" that Fortunejack had sent me in the early AM the following morning (FJ server time.) I attempted to plead my case in the hopes of FJ still allowing me to claim my win (100mbtc), even went so far as to submit a complain on AskGamblers, but I was only met with rude responses from the so-called "Community Manager" aka Natalie, as well as FJ's live chat reps and I was ultimately denied. I felt that I had a pretty good argument and made several valid points, yet from the very beginning, FJ treated me like utter garbage - as though I had somehow been attempting to "scam" them in some way. Link to the complaint I had submitted on askgamblers: https://www.askgamblers.com/casino-complaints/refusing-to-pay-luckyjack-winner-citing-undisclosed-termsI never really had any other issues with FJ in the limited amount of time I had played there, but it's because of the whole LuckyJack ordeal I went through and the terrible treatment I received, that I likely will never play at FJ again.
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FortuneJack (OP)
Legendary
Offline
Activity: 2382
Merit: 1208
www.fortunejack.com
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December 05, 2017, 01:09:18 PM |
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"bettors informed and our progress transparent."
Your "fortunejack" promotion is anything but transparent and is a complete sham. Your support staff is also very rude. Just my 2 cents.
Just wanted to reiterate my feelings about the "LuckyJack"* promotion (mistyped as "fortunejack promotion" in my original post.) My name was drawn a few months back at a time when I was completely unaware that said "LuckyJack" promotion was even going on, so I unfortunately didn't end up clicking the "Try Luck" button on that day - I was made aware of the promotion and the fact that my name was drawn in an email of "today's winners" that Fortunejack had sent me in the early AM the following morning (FJ server time.) I attempted to plead my case in the hopes of FJ still allowing me to claim my win (100mbtc), even went so far as to submit a complain on AskGamblers, but I was only met with rude responses from the so-called "Community Manager" aka Natalie, as well as FJ's live chat reps and I was ultimately denied. I felt that I had a pretty good argument and made several valid points, yet from the very beginning, FJ treated me like utter garbage - as though I had somehow been attempting to "scam" them in some way. Link to the complaint I had submitted on askgamblers: https://www.askgamblers.com/casino-complaints/refusing-to-pay-luckyjack-winner-citing-undisclosed-termsI never really had any other issues with FJ in the limited amount of time I had played there, but it's because of the whole LuckyJack ordeal I went through and the terrible treatment I received, that I likely will never play at FJ again. Hi simpejg, Now David here, known as mister friendly and polite across all digital communities from btctalk to askgambler or reddit or any dark and bright corner of the internet ) As I saw askgambler reviewed the complain and decided it was resolved, but I can feel you were not satisfied with answers. So I am here to discuss, talk, chit-chat about our product and your experience, give me a buzz in pm anytime. Cheers.
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angrybirdy
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December 05, 2017, 01:47:35 PM |
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We are surprised and shocked with accusations from users so obviously posting from anonymous accounts, but sadly there is nothing we can do. We just can continue working on our product and improve it till we reach perfection.
Dear Erkan, I am sorry for this taking so long, I have posted in the thread you opened as well. Have sent another inquiry to our fraud team about your case and will keep you posted with updates.
Therefore, we also have good news as well. In this weeks survey promotion, masssiveeeeeee freeee spiiiiinsss were on giveaways for our dear users, some of them used the chance and got rewards. posting names here, if you find yourself, give us a shout, check mail and tell how much you netted:
beherenow kcayias arzane Cuongy mojopine gforgundwn dejavu777 EpicBE Arudolph faust57 Ole_garh suthep not eooe dutchstargtr Dycesickle aaron16 hanvee yui50 yungmishkalord Gortm etreyes011 methodist BACKOFF Kapar7 Mojo aquem jay2 devasters cosminraduta tebexana jhcmtg85 Majklmen turk4lifee Krownpower shenrockk2 Capri1984 Bbboomer Oleg17486 opolkao212 fedbit DogeBoti Jaminkens Goldwin boonroonru Sheu7717 Claushies fatalflamer viananda2525 Bupple StackTaxer GoldenG jcoiner
Way to go Natalie, good job in keeping in touch with Erkan and hopefully his issue will be resolved soon. Congrats to these winners for some free spins. I could do with a few free once but I guess I am not that lucky.
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Bitinity
Legendary
Offline
Activity: 3178
Merit: 1315
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December 06, 2017, 04:05:53 AM |
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We are surprised and shocked with accusations from users so obviously posting from anonymous accounts, but sadly there is nothing we can do. We just can continue working on our product and improve it till we reach perfection.
Dear Erkan, I am sorry for this taking so long, I have posted in the thread you opened as well. Have sent another inquiry to our fraud team about your case and will keep you posted with updates.
Therefore, we also have good news as well. In this weeks survey promotion, masssiveeeeeee freeee spiiiiinsss were on giveaways for our dear users, some of them used the chance and got rewards. posting names here, if you find yourself, give us a shout, check mail and tell how much you netted:
Way to go Natalie, good job in keeping in touch with Erkan and hopefully his issue will be resolved soon. Congrats to these winners for some free spins. I could do with a few free once but I guess I am not that lucky. It is not Natalie anymore mate, the new Fortunejack representative is David. I did not know about the massive free spins survey promo, was it surprise promo for active players who are online at the time of the promo? Anyway congrats to anyone who got the free spins and hopefully some of you won decent amount from it
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marlboroza
Legendary
Offline
Activity: 1932
Merit: 2272
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December 06, 2017, 02:02:20 PM Last edit: December 06, 2017, 04:34:00 PM by marlboroza |
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It is not Natalie anymore mate, the new Fortunejack representative is David. I did not know about the massive free spins survey promo, was it surprise promo for active players who are online at the time of the promo? Anyway congrats to anyone who got the free spins and hopefully some of you won decent amount from it Yeah, i opened site and live support contacted me to do survey for free spins. I didn't even log in.
@David what is FJ's opinion on lowering coin denomination? Some slots have minimum bet of 0.50mBTC which is 6.5$ per spin and lots of them have 2-3$ minimum bet, which is making them useless for small players.
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piloder
Legendary
Offline
Activity: 966
Merit: 1006
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December 06, 2017, 07:00:41 PM |
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Just seen a message about change in terms & condition on my fortunejack account and thought it will be worth to post it here too... Please be informed that from 1st of December 2017 minimum requirements for deposit bonus and withdrawal amount are decreased: The minimum amount that can be deposited in order to claim a deposit bonus is 0.002 BTC. Minimum withdrawal amount is 0.002 BTC or its equivalent in other currencies. Quite positive changes...However wagering requirement for withdrawal is still there Wagering requirements apply before any deposit made on Member Account can be withdrawn. The deposit amount must be turned over 2 times before your withdrawal request will be approved. Wagering requirements can be met by playing on slots, casino games and live games.
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BTCevo
Legendary
Offline
Activity: 1834
Merit: 1008
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December 06, 2017, 11:13:27 PM |
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We are surprised and shocked with accusations from users so obviously posting from anonymous accounts, but sadly there is nothing we can do. We just can continue working on our product and improve it till we reach perfection.
Dear Erkan, I am sorry for this taking so long, I have posted in the thread you opened as well. Have sent another inquiry to our fraud team about your case and will keep you posted with updates.
Therefore, we also have good news as well. In this weeks survey promotion, masssiveeeeeee freeee spiiiiinsss were on giveaways for our dear users, some of them used the chance and got rewards. posting names here, if you find yourself, give us a shout, check mail and tell how much you netted:
Way to go Natalie, good job in keeping in touch with Erkan and hopefully his issue will be resolved soon. Congrats to these winners for some free spins. I could do with a few free once but I guess I am not that lucky. It is not Natalie anymore mate, the new Fortunejack representative is David. I did not know about the massive free spins survey promo, was it surprise promo for active players who are online at the time of the promo? Anyway congrats to anyone who got the free spins and hopefully some of you won decent amount from it Anyway, I do not think that it will be easily to claimed your winning from those freespins, there must be some wagered amount needed to get those amount that you won. What you need to do here is to have some super lucky charm when you roll it because there is not enough freespins to let you keep on winning unless you are very lucky and hit big. Anyway congrats to the winners
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shield132
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December 06, 2017, 11:59:34 PM |
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It is not Natalie anymore mate, the new Fortunejack representative is David. I did not know about the massive free spins survey promo, was it surprise promo for active players who are online at the time of the promo? Anyway congrats to anyone who got the free spins and hopefully some of you won decent amount from it Yeah, i opened site and live support contacted me to do survey for free spins. I didn't even log in.
@David what is FJ's opinion on lowering coin denomination? Some slots have minimum bet of 0.50mBTC which is 6.5$ per spin and lots of them have 2-3$ minimum bet, which is making them useless for small players. Agreed, min bet must be lower, I think 0.10$ will be great for all kind of players. Has anyone had problems on free spins these last times? I know they had very bad free spin promotion 5-6 months ago because I had a lot of problem in receiving of it (I did everything under terms, I had to receive free spins when I would deposit some fixed amount or more bitcoin). If it's fixed, I would deposit and play. Also will there be available poker soon?
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angrybirdy
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December 07, 2017, 03:43:24 AM |
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It is not Natalie anymore mate, the new Fortunejack representative is David. I did not know about the massive free spins survey promo, was it surprise promo for active players who are online at the time of the promo? Anyway congrats to anyone who got the free spins and hopefully some of you won decent amount from it Yeah, i opened site and live support contacted me to do survey for free spins. I didn't even log in.
@David what is FJ's opinion on lowering coin denomination? Some slots have minimum bet of 0.50mBTC which is 6.5$ per spin and lots of them have 2-3$ minimum bet, which is making them useless for small players. Agreed, min bet must be lower, I think 0.10$ will be great for all kind of players. Has anyone had problems on free spins these last times? I know they had very bad free spin promotion 5-6 months ago because I had a lot of problem in receiving of it (I did everything under terms, I had to receive free spins when I would deposit some fixed amount or more bitcoin). If it's fixed, I would deposit and play. Also will there be available poker soon? I think that $0.1 USD is very low. They can atleast have $.3 min per line on slots. Regarding the free spins I never have encountered any problem claiming bonus from them whenever I am entitled to do so.
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oHnK
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December 07, 2017, 05:20:02 AM |
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It is not Natalie anymore mate, the new Fortunejack representative is David. I did not know about the massive free spins survey promo, was it surprise promo for active players who are online at the time of the promo? Anyway congrats to anyone who got the free spins and hopefully some of you won decent amount from it Yeah, i opened site and live support contacted me to do survey for free spins. I didn't even log in.
@David what is FJ's opinion on lowering coin denomination? Some slots have minimum bet of 0.50mBTC which is 6.5$ per spin and lots of them have 2-3$ minimum bet, which is making them useless for small players. Agreed, min bet must be lower, I think 0.10$ will be great for all kind of players. Has anyone had problems on free spins these last times? I know they had very bad free spin promotion 5-6 months ago because I had a lot of problem in receiving of it (I did everything under terms, I had to receive free spins when I would deposit some fixed amount or more bitcoin). If it's fixed, I would deposit and play. Also will there be available poker soon? I think that $0.1 USD is very low. They can atleast have $.3 min per line on slots. Regarding the free spins I never have encountered any problem claiming bonus from them whenever I am entitled to do so. The problem is not with fortunejack but it is with bitcoin price that keep getting higher and higher. We have now hit another all time high and if this continue, even if they lower the minimum bet it will still keep increasing because of the price. For now we can only hope that bitcoin stabilize so fortunejack could make a decision to keep it as it is or to lower it
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FortuneJack (OP)
Legendary
Offline
Activity: 2382
Merit: 1208
www.fortunejack.com
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December 07, 2017, 07:07:07 AM |
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Here I will announce some updates we initiated after requests of our community here and in social media:
Minimal deposit requirement for bonus has been lowered down to 0.002 BTC
Minimal withdrawal has been reduced to 0.002 BTC as well
I think you guys got the point about lowering coin denomination, let's see how this can develop.
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