rexxarofmoknathal
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
July 28, 2019, 05:22:42 PM |
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This site is a complete scam. I deposited 0.75 BTC to play roulette, non of their games would load (see screenshots below). I figured oh well, I'll just cashout and play somewhere else. ![](https://ip.bitcointalk.org/?u=https%3A%2F%2Fcdn1.imggmi.com%2Fuploads%2F2019%2F7%2F28%2F9c41f5422de5b792d3257d3a1dc76442-full.png&t=665&c=TDSaSJH2ai_RfQ) ![](https://ip.bitcointalk.org/?u=https%3A%2F%2Fcdn1.imggmi.com%2Fuploads%2F2019%2F7%2F28%2Fb5125e7270568f46bbf4f72f5e3757aa-full.png&t=665&c=S27tHZu2xO1oKw) The support team said my withdrawal won't be approved as I need to play 2x my deposit... which is impossible, as I can't play any games. We need governance on these shady operators; FortuneJack has the worst customer support around. You play the game you get played. At least that's how I like to think about this industry. Of course, some providers appear at first to be nice but if you have that motto in mind you can always expect the worst. About your specific situation, its annoying - I understand the frustration but they did seem to have specified it somewhere in their policy terms. I hope it works out well in the end.
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ralle14
Legendary
Offline
Activity: 3304
Merit: 1906
Shuffle.com
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July 28, 2019, 05:36:23 PM |
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This site is a complete scam. I deposited 0.75 BTC to play roulette, non of their games would load (see screenshots below). I figured oh well, I'll just cashout and play somewhere else.
The support team said my withdrawal won't be approved as I need to play 2x my deposit... which is impossible, as I can't play any games.
We need governance on these shady operators; FortuneJack has the worst customer support around.
I see this isn't your first time playing on fortunejack, have you played with their live roulette before? If yes, it could be a browser problem. An alternative solution in unlocking the wager requirement is to bet on sports. There seems to be a lower wager requirement(in total) as this was the exact line from their terms. Wagering requirements apply before any deposit made on Member Account can be withdrawn. On Slots, Casino Games and Live games the deposit amount must be turned over 2 times before your withdrawal request will be approved. On Sportsbook you have to make at least one bet with stake minimum 50 Percent of your deposit, before your withdrawal request will be approved. For Example: Deposit=100 mBTC, you have to bet minimum 50mBTC on any position you can choose on Fortunejack sportsbook.
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eaLiTy
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
July 28, 2019, 08:05:18 PM |
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This site is a complete scam. I deposited 0.75 BTC to play roulette, non of their games would load (see screenshots below). I figured oh well, I'll just cashout and play somewhere else. The support team said my withdrawal won't be approved as I need to play 2x my deposit... which is impossible, as I can't play any games. We need governance on these shady operators; FortuneJack has the worst customer support around.
I do understand you situation here, you deposited the coins to play the game but the games are not loading, most of the times it is because of browser issues and hopefully the support team would sort these issues by giving you proper guidance, even i had some issues with some of the sites when i was using another browser which was unable to load the javascript and thus the entire website, i understand why the website is not allowing you to withdraw the coins, they might think that you just deposited to wash the trail of the coins.
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Pmalek
Legendary
Offline
Activity: 2884
Merit: 7443
Playgram - The Telegram Casino
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
July 29, 2019, 09:33:29 AM |
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This site is a complete scam. I deposited 0.75 BTC to play roulette, non of their games would load (see screenshots below). I figured oh well, I'll just cashout and play somewhere else. If the games don't load it is a problem on your end. Which browsers are you using, are they up to date? Have you enabled flash for the site? Is your internet connection fast enough? Of course you need to turn over the deposited funds before making a withdrawal. That is nothing new in the casino industry. What are the requirements for making a withdrawal?
Firstly, verifying your account via email. If your last deposit amount is equal to or greater than 0.3 BTC (or equivalent in other currencies) you have to turn over your deposit amount at least once, and the amount of the withdrawal should be at least 0.004 BTC (or its equivalent in other currencies). From FJ FAQ page > https://fortunejack.freshdesk.com/support/solutions/articles/31000146400-what-are-the-requirements-for-making-a-withdrawal-
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DaveF
Legendary
Offline
Activity: 3598
Merit: 6580
Crypto Swap Exchange
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
July 29, 2019, 11:54:49 AM |
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I played here about 3 or 4 years ago and then generally stopped online gaming. No real reason just my interest wandered elsewhere. Decided to come back since I have been poking around the gambling section again and can say *you still are one of the better casinos to play at*. However, 2 things come to mind. 1) Get away from the flash games. I know there are a lot of people who don't like flash and don't have it installed. 2) Please get away from having so many tracking links (google / yandex / etc) I have them all blocked using a pi-hole ( https://pi-hole.net/ )and the amount of stuff it blocks coming off your site that it blocks is huge. Now, you are not the only site who does this and I will be posting in their threads too in the coming days about it. I just wanted to put it out there. -Dave
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Betwrong
Legendary
Offline
Activity: 3402
Merit: 2217
I stand with Ukraine.
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July 30, 2019, 10:02:54 AM |
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This site is a complete scam. I deposited 0.75 BTC to play roulette, non of their games would load (see screenshots below). I figured oh well, I'll just cashout and play somewhere else. ![](https://ip.bitcointalk.org/?u=https%3A%2F%2Fcdn1.imggmi.com%2Fuploads%2F2019%2F7%2F28%2F9c41f5422de5b792d3257d3a1dc76442-full.png&t=665&c=TDSaSJH2ai_RfQ) ![](https://ip.bitcointalk.org/?u=https%3A%2F%2Fcdn1.imggmi.com%2Fuploads%2F2019%2F7%2F28%2Fb5125e7270568f46bbf4f72f5e3757aa-full.png&t=665&c=S27tHZu2xO1oKw) The support team said my withdrawal won't be approved as I need to play 2x my deposit... which is impossible, as I can't play any games. We need governance on these shady operators; FortuneJack has the worst customer support around. First off, don't worry. FortuneJack is a legit site(check out their reputation on this forum), and they are definitely not going to rob you. If your account is secure, your money is not going anywhere. Try different browsers, and please update us on your progress.
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BTCevo
Legendary
Offline
Activity: 1834
Merit: 1008
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July 30, 2019, 01:14:12 PM |
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This site is a complete scam. I deposited 0.75 BTC to play roulette, non of their games would load (see screenshots below). I figured oh well, I'll just cashout and play somewhere else. ![](https://ip.bitcointalk.org/?u=https%3A%2F%2Fcdn1.imggmi.com%2Fuploads%2F2019%2F7%2F28%2F9c41f5422de5b792d3257d3a1dc76442-full.png&t=665&c=TDSaSJH2ai_RfQ) ![](https://ip.bitcointalk.org/?u=https%3A%2F%2Fcdn1.imggmi.com%2Fuploads%2F2019%2F7%2F28%2Fb5125e7270568f46bbf4f72f5e3757aa-full.png&t=665&c=S27tHZu2xO1oKw) The support team said my withdrawal won't be approved as I need to play 2x my deposit... which is impossible, as I can't play any games. We need governance on these shady operators; FortuneJack has the worst customer support around. First of all, I would like to say that if you can probably fix your problems then it would be fine because wagering 2x of your deposit will never been so hard. They make this term in case to prevent players mix addresses there before they make a withdrawal, because you know FJ never ask for fee to withdraw. This is one of the reason they made this term but if you are saying they scamming you just because the game wont load, I do not really think it is make sense. Try to ask for their opinion on fixing your loading problem. I believe they will help you out
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Bitinity
Legendary
Offline
Activity: 3178
Merit: 1314
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
August 01, 2019, 05:09:34 PM |
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Anyone playing recently? I think it old issue is coming back, it forces logged out automatically after several minutes of playing. I tried with two different browsers but stays the same, I have cleared cookies and caches as well but it does not affect. It is not the first time I face this kind of issue but I have never heard clear explanation regarding this automatically logged out during playing.
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SyGambler
Legendary
Offline
Activity: 2436
Merit: 1804
guess who's back
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August 01, 2019, 11:44:55 PM |
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Anyone playing recently? I think it old issue is coming back, it forces logged out automatically after several minutes of playing. I tried with two different browsers but stays the same, I have cleared cookies and caches as well but it does not affect. It is not the first time I face this kind of issue but I have never heard clear explanation regarding this automatically logged out during playing.
this happens with me a lot , not only in FJ but in many other sites as well but that's due to my shitty internet provider , my internet keeps getting connected and disconnected every time it connects back the site will log me out since the IP will change , so it meant to secure my account but it's annoying probably you have the same thing ? cause last week I left the town and got better connection , all was good and it didn't happen again
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ThePatient
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
August 02, 2019, 01:24:49 AM |
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If one were to have requested a permanent self ban months ago, which was obliged and stated that it was irreversible, would one then be able to create a new account now or will that be a problem with the T&C? If one were to then withdrawal from this new account would it be flagged or something and not allowed through orrr?
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ralle14
Legendary
Offline
Activity: 3304
Merit: 1906
Shuffle.com
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
August 02, 2019, 05:04:54 AM |
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If one were to have requested a permanent self ban months ago, which was obliged and stated that it was irreversible, would one then be able to create a new account now or will that be a problem with the T&C? If one were to then withdrawal from this new account would it be flagged or something and not allowed through orrr?
Your withdrawal will be blocked if you try to create a new account, many gambling sites are quick in blocking accounts when someone has more than one account. There was an old case where one user asked to be self excluded permanently from fortunejack but was still able to gamble because they unlocked his account upon request.
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Juggy777
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
August 02, 2019, 07:32:55 AM |
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If one were to have requested a permanent self ban months ago, which was obliged and stated that it was irreversible, would one then be able to create a new account now or will that be a problem with the T&C? If one were to then withdrawal from this new account would it be flagged or something and not allowed through orrr?
It will definitely create a problem for that user as thier system, would consider the second account an alt of the first one and eventually it’ll be banned. In the meantime if that user was to deposit funds and win, then too he would not get paid by FJ for breaking their policies. I’m not sure if one can ask the support staff to delete his old account and allow him to use their new account on FJ, you can inquire this with their support staff.
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hd49728
Legendary
Offline
Activity: 2212
Merit: 1084
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August 03, 2019, 06:23:12 AM |
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It will definitely create a problem for that user as thier system, would consider the second account an alt of the first one and eventually it’ll be banned. In the meantime if that user was to deposit funds and win, then too he would not get paid by FJ for breaking their policies. I’m not sure if one can ask the support staff to delete his old account and allow him to use their new account on FJ, you can inquire this with their support staff.
It will result in lots of drama that site's owners don't want to see for sure. It is same things as we have in the forum. Someone can quit, stop using their accounts in the forum, delete all of their past posts, except threads; or moderators can nuke those accounts, but accounts are unable to delete in the forum. There are some limited accounts were changed usernames, but nowadays, such things hardly to accept by admins. All of them for site's security and preventive methods to out of drama.
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Bitinity
Legendary
Offline
Activity: 3178
Merit: 1314
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
August 03, 2019, 09:07:23 AM |
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Anyone playing recently? I think it old issue is coming back, it forces logged out automatically after several minutes of playing. I tried with two different browsers but stays the same, I have cleared cookies and caches as well but it does not affect. It is not the first time I face this kind of issue but I have never heard clear explanation regarding this automatically logged out during playing.
this happens with me a lot , not only in FJ but in many other sites as well but that's due to my shitty internet provider , my internet keeps getting connected and disconnected every time it connects back the site will log me out since the IP will change , so it meant to secure my account but it's annoying probably you have the same thing ? cause last week I left the town and got better connection , all was good and it didn't happen again I thought it was about internet connection I did try other several sites like sportsbet and bitcasino but everything is OK on that sites with the internet connection I have but at the same time I faced the issue at Fortunejack, so I do not think that it is due to internet connection as I believe my internet is stable enough. Anyway, the issue gone after around 5-6 times forced log out.
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SyGambler
Legendary
Offline
Activity: 2436
Merit: 1804
guess who's back
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August 04, 2019, 03:14:51 PM |
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I thought it was about internet connection I did try other several sites like sportsbet and bitcasino but everything is OK on that sites with the internet connection I have but at the same time I faced the issue at Fortunejack, so I do not think that it is due to internet connection as I believe my internet is stable enough. Anyway, the issue gone after around 5-6 times forced log out.
sportsbet don't log me out as well even if I change my IP or use a VPN so you can't know from it you can try logging in with Fortunejack , Betcoin and Bitcoinrush , if this thing happens with you in all of these sites at the same time then it's your connection for sure these sites log you out once they see a change in your IP now I have a stable connection and been logged in for like 4 hours without any problem , but when I'm in my other house where the connection isn't stable it keeps log me out
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BTCevo
Legendary
Offline
Activity: 1834
Merit: 1008
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
August 06, 2019, 01:33:24 PM |
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Anyone playing recently? I think it old issue is coming back, it forces logged out automatically after several minutes of playing. I tried with two different browsers but stays the same, I have cleared cookies and caches as well but it does not affect. It is not the first time I face this kind of issue but I have never heard clear explanation regarding this automatically logged out during playing.
I do play here on their slots games. I face once of this thing when I do nothing for period of time then the games will auto ask me to relog but when I keep on playing it and clicking it again and again, this meesage does not pop out and let me do the bet as long as I want. So if you guys say about the connection problem then I do not agree on because I also get this problem. So when I feel that I will be gone more than 30 mins, then it is better to refresh or relog again to stop this problem from happening
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fortnitride
Newbie
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Activity: 4
Merit: 0
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August 07, 2019, 04:30:48 PM |
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hi. I previously had an account with fortune-jack (2+ years ago) now I wished to login and it said account inactive contact support. I asked to support and it said that my old account can't be revoked so I should create a new one. I asked that would it be considered as multi-accounting? to which the support said that since the account was already dormant and I am creating a new account after my old account was inactive.. it wouldn't be considered as multi-accounting. just writing here for confirmation. please confirm.
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Bitinity
Legendary
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Activity: 3178
Merit: 1314
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
August 07, 2019, 07:13:52 PM |
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hi. I previously had an account with fortune-jack (2+ years ago) now I wished to login and it said account inactive contact support. I asked to support and it said that my old account can't be revoked so I should create a new one. I asked that would it be considered as multi-accounting? to which the support said that since the account was already dormant and I am creating a new account after my old account was inactive.. it wouldn't be considered as multi-accounting. just writing here for confirmation. please confirm.
If the live support says that it is not considered as multi accounting then you are fine to go with the new account. Didn't you save the conversation with the live support or make a screenshot of it? If no, I do not think you need to be worry about it as I believe they wont call you as multi-account players as live support has said so. If you need to make sure about it more, then re-ask it and save the conversation or take a screenshot for future references just in case it will be needed but I hope it wont be a problem in the future.
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adaseb
Legendary
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Activity: 3864
Merit: 1732
Up to 300% + 200 FS deposit bonuses
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August 08, 2019, 05:48:07 AM |
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hi. I previously had an account with fortune-jack (2+ years ago) now I wished to login and it said account inactive contact support. I asked to support and it said that my old account can't be revoked so I should create a new one. I asked that would it be considered as multi-accounting? to which the support said that since the account was already dormant and I am creating a new account after my old account was inactive.. it wouldn't be considered as multi-accounting. just writing here for confirmation. please confirm.
Many bitcoin casinos and exchanges do this these days. This is generally usually done with an old inactive account and especially if the account doesn't have a balance on it. They started doing this because there was many people who got their username's, passwords's, emails, etc leaked from some hacked website like Bitmain a few years back and people re-use the same username/email and password so alot of hackers try and access people's accounts, so to prevent any issues many sites might make an account inactive if there is no activity after a certain time and if there is no balance on it. Since you asked support and they told you to create a new account then you won't have an issue. I was in a similar situation as yourself and had to make a new account because I lost my 2FA and support looked into it, the account had no balance and told me to just create a new account.
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FortuneJack (OP)
Legendary
Offline
Activity: 2377
Merit: 1207
www.fortunejack.com
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August 09, 2019, 12:01:51 PM |
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Hi Dear Friends and Community,
You all already know, how much we love football and moreover, how much we love English Premier League. Jackmate is not a new word to hear for you, as well. Football Season starting and finally, we can offer you new Jackmate - another free-to-play, free-to-join, prediction game, that gives you a chance to win 1 Bitcoin for every Premier League Matchday, through the season 2019-2020. Its super easy to play, you should enter Jackmate Website and cast predictions for 7 matches given. If all your predictions are right, you win 1 Bitcoin.
But that is not all! if you predict 6 Goalscorers right, prize will be worth of 50mBTC free bet on our sportsbook, if your correct predictions are 5 - you get 30mBTC free bet.
We wish you all great luck. Note: If you are not registered on FortuneJack yet, its fine. Registration is free, easy and we do not require any sensitive data.
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