BetBTC (OP)
Legendary
Offline
Activity: 2014
Merit: 1028
BetBTC.co | Sports Betting | Instant Payments
|
|
April 30, 2021, 10:05:21 PM |
|
i just wondering if you will update your Blackjack Game on your website?
Can you please let us know some improvement suggestions? Do you have issues playing on current version? Feedback is always highly appreciated! 👍 sometimes when i play the balance always got update first while the card still loading to open Thanks for the followup, we'll look into it 👍 BetBTC: I like using your site, as evidenced by all of the money I have given you over the past 3 months. I'm a big loser, and you should want to retain me.
That said, I am BEYOND disappointed in the lack of support. I've submitted 3+ tickets using your system. I've voiced complaints on here via PM and in the thread. I check your profile every day and see that you log in multiple times per day. So the fact that my questions and complaints have gone unaddressed - while contests are being delivered & maintained - makes me very upset. Hello, We're sorry to see that you are having some issues. Regarding the question you have posted few weeks ago back in this thread, we have already replied you. Unfortunately there's nothing more we can do about it. Users are responsible to check their account / my bets, and ensure that success popup is shown. The mere fact that the account funds are temporarily unavailable doesn't mean the bets were accepted. Regarding any additional issue(s) you may have, please send us a private message containing all other issues so we can have a look and get back to you with clarification(s) Best regards, BetBTC
|
|
|
|
jacksonstreet90
Newbie
Offline
Activity: 44
Merit: 0
|
|
May 01, 2021, 04:06:18 AM |
|
i just wondering if you will update your Blackjack Game on your website?
Can you please let us know some improvement suggestions? Do you have issues playing on current version? Feedback is always highly appreciated! 👍 sometimes when i play the balance always got update first while the card still loading to open Thanks for the followup, we'll look into it 👍 BetBTC: I like using your site, as evidenced by all of the money I have given you over the past 3 months. I'm a big loser, and you should want to retain me.
That said, I am BEYOND disappointed in the lack of support. I've submitted 3+ tickets using your system. I've voiced complaints on here via PM and in the thread. I check your profile every day and see that you log in multiple times per day. So the fact that my questions and complaints have gone unaddressed - while contests are being delivered & maintained - makes me very upset. Hello, We're sorry to see that you are having some issues. Regarding the question you have posted few weeks ago back in this thread, we have already replied you. Unfortunately there's nothing more we can do about it. Users are responsible to check their account / my bets, and ensure that success popup is shown. The mere fact that the account funds are temporarily unavailable doesn't mean the bets were accepted. Regarding any additional issue(s) you may have, please send us a private message containing all other issues so we can have a look and get back to you with clarification(s) Best regards, BetBTC I have sent you multiple tickets about a missing bonus. I also have a PM sent to you that's over 3 weeks old that wasn't addressed. The fact that you don't offer live support - or any FAQ's about live betting - is problematic. Look, if you hold my balance, there is NO WAY of knowing whether your system accepted the bet. I know how to check my pending bets and did so plenty of times. The bet wasn't accepted, obviously, but the fact that your system held my funds made me think that it was POSSIBLE that you did have the bet booked. Because of this, I decided to hedge bet the other side of the match. Lost the hedge, and would have won the original bet (where i did RISK my money, and it was HELD by you for over an hour during an event that was taking place). If you were a customer like me, and you submitted a bet and the funds were taken and held (and not immediately returned), what would you do? There's no way for me to be sure that you would or wouldn't honor the bet. Can you check your logs to see what happened with this specific bet and see why you held the funds but didn't honor the bet? There is no information on your site that indicates there may be some instances where funds are held but the bet isn't booked, so I erred on the side of caution and hedged the bet.. Further, the fact that you give yourself THIRTY SECONDS to accept a bet is egregious. There are so many things that can happen in 30 seconds. It takes you milliseconds to check to see if the odds that you are offering are still valid (I assume you check against Bet365 or some other well-known provider). But, in that 30 seconds, you have the luxury of seeing what happens in the match. If it's something in the bettors favor, the bet gets rejected. If it's something in your favor, you take the bet. I have had several instances where I submitted a live bet, got the 'processing for up to 30 seconds' note, and then saw the odds change while my bet was still processing. If the odds changed in my favor (i.e. I bet +110 and the odds changed to +120 before my bet was confirmed), the bet gets accepted at the original odds. If something happens that would swing the odds the other way (i.e. I bet +110, and something good happens for me in the match and the odds change to -200), then you reject the bet. So you have 30 seconds to essentially freeroll your customers. This is an issue.
|
|
|
|
jacksonstreet90
Newbie
Offline
Activity: 44
Merit: 0
|
|
May 06, 2021, 05:02:48 AM Last edit: May 06, 2021, 05:20:02 AM by jacksonstreet90 |
|
Is there something happening with withdrawals right now? Both attempts I've made today went to 'pending', whereas they are usually processed instantly. The first one was processed about 10 minutes after the request, but the 2nd one has been in a pending state for over an hour. The ID is bad28f3b.
Thanks in advance.
|
|
|
|
Maasdamer
Member
Offline
Activity: 622
Merit: 36
|
|
May 06, 2021, 05:11:10 AM |
|
Is there something happening with withdrawals right now? Both attempts I've made today went to 'pending', whereas they are usually processed instantly.
Thanks in advance.
So much for "★BetBTC★ Sportsbook | Bitcoin Sports Betting | Since 2014 | Instant Withdrawals" After all I have read here, seems like yet another book to avoid.
|
|
|
|
jacksonstreet90
Newbie
Offline
Activity: 44
Merit: 0
|
|
May 06, 2021, 05:17:21 AM Last edit: May 06, 2021, 05:34:49 AM by jacksonstreet90 |
|
Is there something happening with withdrawals right now? Both attempts I've made today went to 'pending', whereas they are usually processed instantly.
Thanks in advance.
So much for "★BetBTC★ Sportsbook | Bitcoin Sports Betting | Since 2014 | Instant Withdrawals" After all I have read here, seems like yet another book to avoid. I wouldn't say that at all. They have been very reliable. 99% of my withdrawals have been instant. They may have something going on with the system right now or may be checking things manually. This is a good book for recreational players. My main complaint with this book is the lack of a dedicated support agent. We have to come here and usually wait hours/days to get a response. I also don't love the live betting platform where they have 30 seconds to decide whether to accept a bet or not, but I've learned to live with it.
|
|
|
|
BetBTC (OP)
Legendary
Offline
Activity: 2014
Merit: 1028
BetBTC.co | Sports Betting | Instant Payments
|
|
May 06, 2021, 10:08:03 AM |
|
Is there something happening with withdrawals right now? Both attempts I've made today went to 'pending', whereas they are usually processed instantly.
Thanks in advance.
So much for "★BetBTC★ Sportsbook | Bitcoin Sports Betting | Since 2014 | Instant Withdrawals" After all I have read here, seems like yet another book to avoid. I wouldn't say that at all. They have been very reliable. 99% of my withdrawals have been instant. They may have something going on with the system right now or may be checking things manually. This is a good book for recreational players. My main complaint with this book is the lack of a dedicated support agent. We have to come here and usually wait hours/days to get a response. I also don't love the live betting platform where they have 30 seconds to decide whether to accept a bet or not, but I've learned to live with it. Hello, Please note that you inputed an invalid bitcoin address and that is the reason why they weren't paid instantly. (check pm) We have correct it on both withdraals, and both your withdrawals were processed. (the first few minutes after requested, and the other just now - both manually) Best regards, BetBTC
|
|
|
|
jacksonstreet90
Newbie
Offline
Activity: 44
Merit: 0
|
|
May 07, 2021, 12:36:52 PM |
|
Is there something happening with withdrawals right now? Both attempts I've made today went to 'pending', whereas they are usually processed instantly.
Thanks in advance.
So much for "★BetBTC★ Sportsbook | Bitcoin Sports Betting | Since 2014 | Instant Withdrawals" After all I have read here, seems like yet another book to avoid. I wouldn't say that at all. They have been very reliable. 99% of my withdrawals have been instant. They may have something going on with the system right now or may be checking things manually. This is a good book for recreational players. My main complaint with this book is the lack of a dedicated support agent. We have to come here and usually wait hours/days to get a response. I also don't love the live betting platform where they have 30 seconds to decide whether to accept a bet or not, but I've learned to live with it. Hello, Please note that you inputed an invalid bitcoin address and that is the reason why they weren't paid instantly. (check pm) We have correct it on both withdraals, and both your withdrawals were processed. (the first few minutes after requested, and the other just now - both manually) Best regards, BetBTC Thanks again for fixing this. I still have a couple of PM's which have still not been addressed. Can you please acknowledge those?
|
|
|
|
jacksonstreet90
Newbie
Offline
Activity: 44
Merit: 0
|
|
May 11, 2021, 03:25:57 PM |
|
Is there something happening with withdrawals right now? Both attempts I've made today went to 'pending', whereas they are usually processed instantly.
Thanks in advance.
So much for "★BetBTC★ Sportsbook | Bitcoin Sports Betting | Since 2014 | Instant Withdrawals" After all I have read here, seems like yet another book to avoid. I wouldn't say that at all. They have been very reliable. 99% of my withdrawals have been instant. They may have something going on with the system right now or may be checking things manually. This is a good book for recreational players. My main complaint with this book is the lack of a dedicated support agent. We have to come here and usually wait hours/days to get a response. I also don't love the live betting platform where they have 30 seconds to decide whether to accept a bet or not, but I've learned to live with it. Hello, Please note that you inputed an invalid bitcoin address and that is the reason why they weren't paid instantly. (check pm) We have correct it on both withdraals, and both your withdrawals were processed. (the first few minutes after requested, and the other just now - both manually) Best regards, BetBTC Thanks again for fixing this. I still have a couple of PM's which have still not been addressed. Can you please acknowledge those? Hi - could you please chime in here? THere are multiple people looking for answers in this thread, and in your contest threads. Is there a better avenue that we should be using for support? You may know this, but your ticketing system on your website is either not functioning correctly, or being completely ignored. I have several tickets that are over 2 months old that were never addressed. This is beyond frustrating!
|
|
|
|
Russlenat
|
|
June 02, 2021, 02:44:42 AM |
|
Is anyone else seeing this? Does nobody play here?
I'm using the site, but please be more patient, OP has not been online for 3 days, once the account is online, we should see some reply. https://bitcointalk.org/index.php?action=profile;u=253453 (check the account, last active May 30, 2021, 01:37:23 AM)
|
|
|
|
zanezane
Full Member
Offline
Activity: 868
Merit: 150
★Bitvest.io★ Play Plinko or Invest!
|
|
June 02, 2021, 06:31:23 AM |
|
I would also do the same, we have been too impatient as years go by and technology gets faster and more convenient so 3 days feels like eternity. Hopefully, OP is going to show up because there is a lot of worries involved.
|
|
|
|
Russlenat
|
|
June 03, 2021, 09:13:12 PM |
|
I would also do the same, we have been too impatient as years go by and technology gets faster and more convenient so 3 days feels like eternity. Hopefully, OP is going to show up because there is a lot of worries involved. You guys have obviously not read the thread, which is okay because it's long - but you're lacking the appropriate context. I've been asking these questions for 3 months now. I've submitted 8 tickets through the website. I've submitted 7 PM's. This is dating back to March. NO RESPONSE. I invite you to read the last few pages of the thread, and look at all of the times I asked the OP to chime in or take a look at my PM's. Instead, OP answered some other users' questions, and participated in the '7x win streak promo' thread --- where, by the way, I had posted multiple times trying to get his attention. Also, I check the OP's profile every day, and there are many days when they get online and just don't contribute to the thread. Sorry for that, I didn't read your previous post, and yeah you are right, OP was online but there was no response here. The account was last active was on June 2, 2021, just 2 days ago and they have not responded in this thread where they usually do.
|
|
|
|
jacksonstreet90
Newbie
Offline
Activity: 44
Merit: 0
|
|
June 05, 2021, 02:37:29 AM |
|
I would also do the same, we have been too impatient as years go by and technology gets faster and more convenient so 3 days feels like eternity. Hopefully, OP is going to show up because there is a lot of worries involved. You guys have obviously not read the thread, which is okay because it's long - but you're lacking the appropriate context. I've been asking these questions for 3 months now. I've submitted 8 tickets through the website. I've submitted 7 PM's. This is dating back to March. NO RESPONSE. I invite you to read the last few pages of the thread, and look at all of the times I asked the OP to chime in or take a look at my PM's. Instead, OP answered some other users' questions, and participated in the '7x win streak promo' thread --- where, by the way, I had posted multiple times trying to get his attention. Also, I check the OP's profile every day, and there are many days when they get online and just don't contribute to the thread. Sorry for that, I didn't read your previous post, and yeah you are right, OP was online but there was no response here. The account was last active was on June 2, 2021, just 2 days ago and they have not responded in this thread where they usually do. Just an update that BetBTC contacted me directly to address my issues, and all is good now. Thank you BetBTC.
|
|
|
|
Russlenat
|
|
June 05, 2021, 02:21:58 PM |
|
I would also do the same, we have been too impatient as years go by and technology gets faster and more convenient so 3 days feels like eternity. Hopefully, OP is going to show up because there is a lot of worries involved. You guys have obviously not read the thread, which is okay because it's long - but you're lacking the appropriate context. I've been asking these questions for 3 months now. I've submitted 8 tickets through the website. I've submitted 7 PM's. This is dating back to March. NO RESPONSE. I invite you to read the last few pages of the thread, and look at all of the times I asked the OP to chime in or take a look at my PM's. Instead, OP answered some other users' questions, and participated in the '7x win streak promo' thread --- where, by the way, I had posted multiple times trying to get his attention. Also, I check the OP's profile every day, and there are many days when they get online and just don't contribute to the thread. Sorry for that, I didn't read your previous post, and yeah you are right, OP was online but there was no response here. The account was last active was on June 2, 2021, just 2 days ago and they have not responded in this thread where they usually do. Just an update that BetBTC contacted me directly to address my issues, and all is good now. Thank you BetBTC. Good to hear that, your concern being posted here really help you to solve your problem. Just don't hesitate to post here, for sure this casino platform will continue to take care of their reputation.
|
|
|
|
Dumblefty24
Newbie
Offline
Activity: 46
Merit: 0
|
|
June 08, 2021, 10:35:31 AM Last edit: June 08, 2021, 03:28:38 PM by Dumblefty24 |
|
hello, can you push this withdrawal? 5a2fab3a
Put it in yesterday, usually instant. Nothing yet, still pending in account. TY
|
|
|
|
BetBTC (OP)
Legendary
Offline
Activity: 2014
Merit: 1028
BetBTC.co | Sports Betting | Instant Payments
|
|
June 09, 2021, 12:29:29 PM |
|
hello, can you push this withdrawal? 5a2fab3a
Put it in yesterday, usually instant. Nothing yet, still pending in account. TY
We had some issues yesterday with the instant withdrawal system, but everything was already resolved! Apologize for the inconvenience 🙏🏼
|
|
|
|
Sanitough
|
|
June 18, 2021, 01:24:25 PM |
|
Reminder to anyone who is considering joining this site: Do not play here if:
1) you want to bet live 2) you want to bet more than .001 BTC (1mbtc) on any league/sport other than the big ones (MLB, NBA, NFL, Large soccer leagues, Big tennis tournaments) 3) you want to bet parlays 4) you desire live support 5) you desire support which answers your questions within a reasonable timeframe
Well noted, thank you for sharing your experience. I have played on this site before actually but I still believe they are a legit gambling site. Maybe the feature you are looking for is not available on this site, you can always choose to play with another site if you like to satisfy your wants.
|
|
|
|
wedgy2k
|
|
June 25, 2021, 09:11:40 AM |
|
Reminder to anyone who is considering joining this site: Do not play here if:
1) you want to bet live 2) you want to bet more than .001 BTC (1mbtc) on any league/sport other than the big ones (MLB, NBA, NFL, Large soccer leagues, Big tennis tournaments) 3) you want to bet parlays 4) you desire live support 5) you desire support which answers your questions within a reasonable timeframe
Sorry to hear about your issues But I will express my dealings with BetBTC (as I'm happy with them and continue to bet with them) I mainly bet on Football (Soccer) and Golf I'm not a big punter, max bet for me is usually 3mBTC, min 1mBTC. For Football and Golf - I've found BetBTC's odds to be very competitive I place acca's (Parlay's) on football matches - up to 6 teams, with no issues and am impressed by how low down the leagues they offer I've bet on numerous live football matches in running (goal totals and or winner) with no issues Sadly I cannot place a BTTS acca - acca's OK for over 2.5 goals acca'sI place acca's (Parlay's) on individual 18 hole golf matches - Normally doubles x2 and trebles x3, with no issues I love that a tie is a refund not a loss and the acca is still alive Sadly no E/W or T5 / T10 or T20 markets and the winner market is a match bet v the fieldI've had no issues depositing / withdrawing or being paid out for winners in a timely fashion (and the Wizard competitions they were running - paid out fully for every winner I had) I like the simple yet responsive web site and it looks ok on smartphone too Login secured by google authenticator is a + I probably use BetBTC 7/8 times per week and currently will continue to do so Hopefully they will resolve your issues?
|
|
|
|
SenseiBitcoin
Newbie
Offline
Activity: 10
Merit: 0
|
|
June 26, 2021, 05:43:00 AM |
|
Hello Jacksonstreet90
I read your messages on betbtc and I share them.
A lot of bet on live, horrible.... Impossible to make parlays on live too So bye bye BETBTC
You seem to have a great experience with bookmakers.
Could you tell me which one you enjoy and who are safe for you ?
On my side I'm on Betnomi and Betfury for football
|
|
|
|
SenseiBitcoin
Newbie
Offline
Activity: 10
Merit: 0
|
|
June 26, 2021, 04:18:57 PM |
|
Thanks Jacksonstreet90 !
Cloudbet i have a account ok Betcoin ag too but i prefer bet on stable coins but betcoin ag dont offer that
Nitrogen i love this site but the odds on over ( type of my favorite bet ) is not high and choice limited.
Possible to speak on PM ? Where write on the betbtc profile ?
See you
|
|
|
|
ratas
Member
Offline
Activity: 253
Merit: 16
|
|
July 15, 2021, 11:16:27 AM |
|
No action here
still paying ?
|
|
|
|
|