Still waiting to get the high fees resolved. I had a friend who was charged similar amounts for the fees but today he received a refund for the high fees that was charged.
Also been charged a high fees around 0.0004 multiple times when the blockchain was only 0.0001.
They are already established and hence dont care much about supporting free users.
That is a stupid explanation. What do you mean by a free user ? One of my friends who had this resolved was refunded which points to the fact about the error being on their part. Their FAQ also says that fees is charged based on the bitcoin network and the fees has been 0.0001 in cases I have been charged 0.0011.
1. I did not say they wont solve your problem. I said they dont care about you. That means your problem is not a priority for them as they are already established. Check https://localbitcoins.com/fees
. They have more interest in 'Custom Work'.
Custom work, such as research of possible external problems: 200 eur/hour, paid with Bitcoin by the current rate. Minimum billable amount 100 eur.
2. 0.0011 BTC is not abnormal. It depends on your Tx size. If you post your Tx ID, we can see more details of it.