Xian01
Legendary
 Offline
Activity: 1652
Merit: 1067
Christian Antkow
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March 16, 2015, 07:50:19 AM |
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That is some serious BS service there Xian01.
Has Yoshi been informed and have you got any relief?
No. Didn't pursue the issue any further after rage-deleting the ticket. Too irritated with Bitmain to deal with them right now. I'm really torn on doing any more business with them moving forward. Wrote them a particularly blunt PM over their pricing shenanigans and should probably just leave it at that. Love my two B1 S5's, but damn have Bitmain's business practices taken a turn for the worse since then  Was hoping to pick up two more at $320 when they launched to tinker with different fans, but then, well... the shenanigans happened. I'm waiting for the seemingly inevitable day when they go full KNC or Bitfury... </curmudgeonly-rant> |
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Bicknellski
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March 16, 2015, 08:30:52 AM |
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That is some serious BS service there Xian01.
Has Yoshi been informed and have you got any relief?
No. Didn't pursue the issue any further after rage-deleting the ticket. Too irritated with Bitmain to deal with them right now. I'm really torn on doing any more business with them moving forward. Wrote them a particularly blunt PM over their pricing shenanigans and should probably just leave it at that. Love my two B1 S5's, but damn have Bitmain's business practices taken a turn for the worse since then Was hoping to pick up two more at $320 when they launched to tinker with different fans, but then, well... the shenanigans happened. I'm waiting for the seemingly inevitable day when they go full KNC or Bitfury... </curmudgeonly-rant> Crystal Ball... I see some sort of quick resolution to your problem. Doesn't help what has happened and the damage it has done to the Bitmain name. |
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Digitalmocking
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March 16, 2015, 11:07:53 AM |
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They're still having payment processing issues, but support did respond quickly about my order and said it would be processed by hand.
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MyRig
Donator
Hero Member
Offline
Activity: 792
Merit: 510
support@myrig.com
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March 16, 2015, 12:42:16 PM |
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Yes, we are manually catching up the unconfirmed orders. If the payment shows in the BlockChian, your order is secure. Please wait for us to catch up to it.
thank you
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Antminer & DragonMint Repair E-mail: support@myrig.com T: @MyRig_com Return Address: MyRig 3700 Quebec Street, Unit 100-239, Denver, Colorado 80207, USA |
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Prelude
Legendary
Offline
Activity: 1596
Merit: 1000
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March 16, 2015, 01:54:11 PM |
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Yes, we are manually catching up the unconfirmed orders. If the payment shows in the BlockChian, your order is secure. Please wait for us to catch up to it.
thank you
Can you go over to the S4 thread and answer my question please? |
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Xian01
Legendary
Offline
Activity: 1652
Merit: 1067
Christian Antkow
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March 16, 2015, 03:23:54 PM
Last edit: March 16, 2015, 05:10:53 PM by Xian01 |
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I see some sort of quick resolution to your problem. Doesn't help what has happened and the damage it has done to the Bitmain name.
BitmainWarranty was nice enough to reach out via PM, and asked me to provide a PDF of the order to Yoshi (areyoufuckingserious?!yeahletmejumpthroughmorehoops) to resolve the order at $320 per unit. Too little too late at this point, TBH.  EDIT: FWIW, it was order 00120150309145955326seiP366P067D |
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bgibso01
Legendary
Offline
Activity: 1218
Merit: 1001
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March 16, 2015, 04:18:32 PM |
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Just tried to create a support ticket for the 3rd time. Love that it tells me to contact support Bitmain, would you check on order 00120150312162546778V6qHj1G20656. Thanks, B. |
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MyRig
Donator
Hero Member
Offline
Activity: 792
Merit: 510
support@myrig.com
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March 16, 2015, 06:28:23 PM |
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Sales team was notified of your Order ID: 00120150312162546778V6qHj1G20656
Please wait for 24-48 hours to manually modify the status!
If the blockchain shows it was paid, your BTC is good!
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Antminer & DragonMint Repair E-mail: support@myrig.com T: @MyRig_com Return Address: MyRig 3700 Quebec Street, Unit 100-239, Denver, Colorado 80207, USA |
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IYFTech
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March 16, 2015, 09:40:18 PM |
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.....to resolve the order at $320 per unit.
I would have considered buying a few at that price - but not now. I missed the few seconds before they went up......   |
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Sem
Member
Offline
Activity: 93
Merit: 10
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March 16, 2015, 11:54:28 PM |
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to BITMAIN
Do you selling chips? I'm interested to buy bm1384.
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MyRig
Donator
Hero Member
Offline
Activity: 792
Merit: 510
support@myrig.com
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March 17, 2015, 04:19:10 AM |
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Antminer & DragonMint Repair E-mail: support@myrig.com T: @MyRig_com Return Address: MyRig 3700 Quebec Street, Unit 100-239, Denver, Colorado 80207, USA |
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nexus99
Legendary
Offline
Activity: 910
Merit: 1000
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March 17, 2015, 04:36:08 AM |
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Isn't the warranty return address the same address as Minersource?
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Unacceptable
Legendary
Offline
Activity: 2212
Merit: 1001
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March 17, 2015, 04:40:08 AM |
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Isn't the warranty return address the same address as Minersource?
Better not be,you'll be sending a miner to a "blackhole"  |
"If you run into an asshole in the morning, you ran into an asshole. If you run into assholes all day long, you are the asshole." -Raylan Givens Got GOXXED ?? https://www.youtube.com/watch?v=9KiqRpPiJAU&feature=youtu.be"An ASIC being late is perfectly normal, predictable, and legal..."Hashfast & BFL slogan |
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ThatsMe
Newbie
Offline
Activity: 44
Merit: 0
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March 17, 2015, 04:58:08 AM |
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Seriously? I have lost all respect for bitmain as a company. Is it being run by a bunch of guys in high school? No, really I want to know. Go to a local business school and ask one of the professors if emoticons are a proper form of communication for a business. If you want to emoticon text messages to your friends until you wear out your phone, go ahead no one cares what you and your friends do. This is a business. Can you please start treating it like one? |
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sidehack
Legendary
Offline
Activity: 3318
Merit: 1848
Curmudgeonly hardware guy
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March 17, 2015, 05:04:24 AM |
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Email Janet ( Janet.Zhao@bitmain.com) about chip purchases. She's dealt with me professionally so far, and I don't think I've seen any emoticons. Just actual answers to questions. |
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Digitalmocking
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March 17, 2015, 05:22:45 AM |
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Seriously? I have lost all respect for bitmain as a company. Is it being run by a bunch of guys in high school? No, really I want to know. Go to a local business school and ask one of the professors if emoticons are a proper form of communication for a business. If you want to emoticon text messages to your friends until you wear out your phone, go ahead no one cares what you and your friends do. This is a business. Can you please start treating it like one? Cultural differences |
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Bicknellski
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March 17, 2015, 05:37:05 AM |
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Isn't the warranty return address the same address as Minersource?
Better not be,you'll be sending a miner to a "blackhole" No it is not. They were both located in the same complex if I am not mistaken until minersource ran off with peoples money and miners. If you want to track down minersource then go to oregonminer they know where Matt Carson is. |
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opentoe
Legendary
Offline
Activity: 1274
Merit: 1000
Personal text my ass....
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March 17, 2015, 05:43:59 AM |
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@Ilan123, I put 2 delta fans on and it is rather quite now, running at 54-56c with an RPM at 2880 for both fans when I last looked. I don't have the P/N with me right now though. My SP20's are about 70db and the S5 about 60db with the new fans. It was louder than my other units before the change but I did not take a reading. Others have the stock db level from the S5 units here though. I will get particulars later like ambient room temp and the P/N for the fans later today.
Fan: Delta AFC1212DE, 12vdc, 1.6A, 3900 RPM, 192.96CFM, 51 dBA, 120mm x120mm x 38mm or equivalent. These came out of some old Dell desktops, Dell P/N: Y4574. Right now room temp 26.1C, blades at 57-55 with the fans at 3K and 3120. Here is a video with the delta fans installed on the S5. I am using my SP20s for reference. This video was taken with my phone. http://vid1284.photobucket.com/albums/a568/rponce454/MINER%20SOUND-Small_zpsyi3zjhtk.mp4 |
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dogie
Legendary
Offline
Activity: 1666
Merit: 1183
dogiecoin.com
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March 17, 2015, 11:46:21 AM |
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Isn't the warranty return address the same address as Minersource?
Better not be,you'll be sending a miner to a "blackhole" No it is not. They were both located in the same complex if I am not mistaken until minersource ran off with peoples money and miners. That is correct, it just is / was a coincidence they were in the same complex / business park thing. |
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cathoderay
Sr. Member
Offline
Activity: 379
Merit: 250
Welcome to dogietalk.bs
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March 17, 2015, 11:53:03 AM |
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...it just is / was a coincidence they were in the same complex / business park thing.
If you seriously think that, you're even more stupid than you make out.........  |
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