philipma1957
Legendary
 Online
Activity: 4116
Merit: 7851
'The right to privacy matters'
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March 20, 2015, 04:33:44 PM |
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@bond007taz We are very sorry for your inconvenience. Staffs are working 24/7 to clear these stuck orders while under the heavy Ddos attack. The attack has nothing to do with the actual transactional data. Your order will be manually confirmed in order it was received, However, please be patient with us for a bit longer. We do expect this attack to last for a few more days. It may show as Expired or Unpaid. If it is showing PAID on the blockchain.info you are GOOD TO GO!! Just shoot us an email to info@bitmaintech.com with your ORDER ID & Payment Address and you will be contacted in the next few days. (Also it is a late night weekend in Beijing at the moment) The miner shipping will start as schedule on March 30th or sooner. Currently, the site is back up & running again just now!  I am concerned that bitmain has my coin but havent responded with a confirmation that I paid (even though my payment shows it went in 5 minutes after I ordered it) - does this mean they are going to take my money and not give me the product I ordered?
I keep sending emails to info@bitmaintech.com and they said they need engineers to fix the issue but they haven't said my order is confirmed if you have proof of order number and the tx id you should be okay. Bitmaintech is close to perfect on sending paid for gear to the buyer that paid for it. |
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"There should not be any signed int. If you've found a signed int
somewhere, please tell me (within the next 25 years please) and I'll
change it to unsigned int." -- Satoshi
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coinits
Legendary
 Offline
Activity: 1582
Merit: 1019
011110000110110101110010
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March 20, 2015, 04:38:17 PM |
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@bond007taz We are very sorry for your inconvenience. Staffs are working 24/7 to clear these stuck orders while under the heavy Ddos attack. The attack has nothing to do with the actual transactional data. Your order will be manually confirmed in order it was received, However, please be patient with us for a bit longer. We do expect this attack to last for a few more days. It may show as Expired or Unpaid. If it is showing PAID on the blockchain.info you are GOOD TO GO!! Just shoot us an email to info@bitmaintech.com with your ORDER ID & Payment Address and you will be contacted in the next few days. (Also it is a late night weekend in Beijing at the moment) The miner shipping will start as schedule on March 30th or sooner. Currently, the site is back up & running again just now! I am concerned that bitmain has my coin but havent responded with a confirmation that I paid (even though my payment shows it went in 5 minutes after I ordered it) - does this mean they are going to take my money and not give me the product I ordered?
I keep sending emails to info@bitmaintech.com and they said they need engineers to fix the issue but they haven't said my order is confirmed if you have proof of order number and the tx id you should be okay. Bitmaintech is close to perfect on sending paid for gear to the buyer that paid for it. It has been over a week for me and no update yet. Still shows that I have not paid. With their announcement that they are almost sold out of this batch, I am worried that they may sell more then they have with all of the missing details on orders. BITMAIN how much longer until records are updated? Thank you. |
Jump you fuckers! | The thing about smart motherfuckers is they sound like crazy motherfuckers to dumb motherfuckers. | My sig space for rent for 0.01 btc per week.
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opentoe
Legendary
Offline
Activity: 1274
Merit: 1000
Personal text my ass....
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March 20, 2015, 04:48:48 PM |
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Possible bug in firmware. A critical one.
I had my pool drop out on me, they were having problems and I was disconnected, so the miner wasn't hashing. The fan slowed down to almost like 100-200 RPMs but the temperature kept rising. The fan NEEDS to keep running to keep the ASIC chips cools weather hashing or not it seems. Temps went up to 75-80 so I turned them off right away to let them cool. Bitmain, you need to review the firmware so that when the rig gets disconnected from the pool it doesn't disrupt the fan speed to keeping the chips cool. If I wasn't home and didn't hear the beeping sound I'm wondering how high that temperature could of went to. I actually felt the heat if I put my hand over the miner. It can't just be ambient temps, because these chips cool really quickly...so something else is going on here. If you want to try and test, pull your ethernet cable out and see if your fan stops or slows down and watch your temps closely.
Once I re-established a connection, everything looks good. Any ideas on this? We don't want burnt up miners, right?
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Digitalmocking
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March 20, 2015, 05:02:27 PM |
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@bond007taz We are very sorry for your inconvenience. Staffs are working 24/7 to clear these stuck orders while under the heavy Ddos attack. The attack has nothing to do with the actual transactional data. Your order will be manually confirmed in order it was received, However, please be patient with us for a bit longer. We do expect this attack to last for a few more days. It may show as Expired or Unpaid. If it is showing PAID on the blockchain.info you are GOOD TO GO!! Just shoot us an email to info@bitmaintech.com with your ORDER ID & Payment Address and you will be contacted in the next few days. (Also it is a late night weekend in Beijing at the moment) The miner shipping will start as schedule on March 30th or sooner. Currently, the site is back up & running again just now! I am concerned that bitmain has my coin but havent responded with a confirmation that I paid (even though my payment shows it went in 5 minutes after I ordered it) - does this mean they are going to take my money and not give me the product I ordered?
I keep sending emails to info@bitmaintech.com and they said they need engineers to fix the issue but they haven't said my order is confirmed if you have proof of order number and the tx id you should be okay. Bitmaintech is close to perfect on sending paid for gear to the buyer that paid for it. It has been over a week for me and no update yet. Still shows that I have not paid. With their announcement that they are almost sold out of this batch, I am worried that they may sell more then they have with all of the missing details on orders. BITMAIN how much longer until records are updated? Thank you. Same here, I placed another order yesterday and same thing is still happening. Support has confirmed payment in email for my first order, but I'd feel better seeing it in my account page updated. |
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sashapatrick
Newbie
Offline
Activity: 5
Merit: 0
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March 20, 2015, 05:11:08 PM |
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Also interested in two "S5" coupons, so if anyone have them... ULTRA THANKS! my User ID: sashapatrick |
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wpgdeez
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March 20, 2015, 05:13:48 PM |
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Let the Bitmain begging commence.
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coinits
Legendary
Offline
Activity: 1582
Merit: 1019
011110000110110101110010
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March 20, 2015, 05:28:11 PM |
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Possible bug in firmware. A critical one.
I had my pool drop out on me, they were having problems and I was disconnected, so the miner wasn't hashing. The fan slowed down to almost like 100-200 RPMs but the temperature kept rising. The fan NEEDS to keep running to keep the ASIC chips cools weather hashing or not it seems. Temps went up to 75-80 so I turned them off right away to let them cool. Bitmain, you need to review the firmware so that when the rig gets disconnected from the pool it doesn't disrupt the fan speed to keeping the chips cool. If I wasn't home and didn't hear the beeping sound I'm wondering how high that temperature could of went to. I actually felt the heat if I put my hand over the miner. It can't just be ambient temps, because these chips cool really quickly...so something else is going on here. If you want to try and test, pull your ethernet cable out and see if your fan stops or slows down and watch your temps closely.
Once I re-established a connection, everything looks good. Any ideas on this? We don't want burnt up miners, right?
You can configure it to shut off at 80 C but yeah it would be nice to have a control from the GUI. |
Jump you fuckers! | The thing about smart motherfuckers is they sound like crazy motherfuckers to dumb motherfuckers. | My sig space for rent for 0.01 btc per week.
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dogie
Legendary
Offline
Activity: 1666
Merit: 1183
dogiecoin.com
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March 20, 2015, 05:29:57 PM |
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I'm wondering how high that temperature could of went to.
80c. What fans you running? |
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philipma1957
Legendary
Online
Activity: 4116
Merit: 7851
'The right to privacy matters'
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March 20, 2015, 05:36:52 PM |
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Also interested in two "S5" coupons, so if anyone have them... ULTRA THANKS! my User ID: sashapatrick you me and 4 or 5 others are asking for them. I don't think anyone has them. |
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HolgerDansk
Member
Offline
Activity: 68
Merit: 10
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March 20, 2015, 05:48:31 PM |
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Possible bug in firmware. A critical one.
I had my pool drop out on me, they were having problems and I was disconnected, so the miner wasn't hashing. The fan slowed down to almost like 100-200 RPMs but the temperature kept rising. The fan NEEDS to keep running to keep the ASIC chips cools weather hashing or not it seems. Temps went up to 75-80 so I turned them off right away to let them cool. Bitmain, you need to review the firmware so that when the rig gets disconnected from the pool it doesn't disrupt the fan speed to keeping the chips cool. If I wasn't home and didn't hear the beeping sound I'm wondering how high that temperature could of went to. I actually felt the heat if I put my hand over the miner. It can't just be ambient temps, because these chips cool really quickly...so something else is going on here. If you want to try and test, pull your ethernet cable out and see if your fan stops or slows down and watch your temps closely.
Once I re-established a connection, everything looks good. Any ideas on this? We don't want burnt up miners, right?
You can configure it to shut off at 80 C but yeah it would be nice to have a control from the GUI. I wish some others would test this. I had this same type of thing happen about 6 weeks ago. The firmware safety net of 80C shutdown did NOT work (yes, mine is checked). When I saw it, one blade was up to 106C. I mentioned this before, here, but with the Chinese New Year timing, I'm guessing it didn't fall on any ears at Bitmain. |
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handytxg
Member
Offline
Activity: 111
Merit: 10
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March 20, 2015, 05:49:30 PM |
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@bond007taz We are very sorry for your inconvenience. Staffs are working 24/7 to clear these stuck orders while under the heavy Ddos attack. The attack has nothing to do with the actual transactional data. Your order will be manually confirmed in order it was received, However, please be patient with us for a bit longer. We do expect this attack to last for a few more days. It may show as Expired or Unpaid. If it is showing PAID on the blockchain.info you are GOOD TO GO!! Just shoot us an email to info@bitmaintech.com with your ORDER ID & Payment Address and you will be contacted in the next few days. (Also it is a late night weekend in Beijing at the moment) The miner shipping will start as schedule on March 30th or sooner. Currently, the site is back up & running again just now! I am concerned that bitmain has my coin but havent responded with a confirmation that I paid (even though my payment shows it went in 5 minutes after I ordered it) - does this mean they are going to take my money and not give me the product I ordered?
I keep sending emails to info@bitmaintech.com and they said they need engineers to fix the issue but they haven't said my order is confirmed if you have proof of order number and the tx id you should be okay. Bitmaintech is close to perfect on sending paid for gear to the buyer that paid for it. It has been over a week for me and no update yet. Still shows that I have not paid. With their announcement that they are almost sold out of this batch, I am worried that they may sell more then they have with all of the missing details on orders. BITMAIN how much longer until records are updated? Thank you. Same here, I placed another order yesterday and same thing is still happening. Support has confirmed payment in email for my first order, but I'd feel better seeing it in my account page updated. I have same problem. My 2015-03-13 order still expired. Have sent them email, said it will be fixed manually, a week later still expired. |
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sashapatrick
Newbie
Offline
Activity: 5
Merit: 0
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March 20, 2015, 05:50:56 PM |
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Also interested in two "S5" coupons, so if anyone have them... ULTRA THANKS! my User ID: sashapatrick you me and 4 or 5 others are asking for them. I don't think anyone has them. You right, but... hope dies last. P.S. Same problem with my order "Marked expired". Message from Bitmain "Hi, We've got the payment and will fix the order manually later, no worries.". |
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ZymurBits
Member
Offline
Activity: 89
Merit: 10
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March 20, 2015, 05:56:58 PM |
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Also interested in two "S5" coupons, so if anyone have them... ULTRA THANKS! my User ID: sashapatrick you me and 4 or 5 others are asking for them. I don't think anyone has them. You right, but... hope dies last. P.S. Same problem with my order "Marked expired". Message from Bitmain "Hi, We've got the payment and will fix the order manually later, no worries.". Never hurts to ask though. I'm sure there is some kind soul that would like to donate to User ID: ZymurBits.  |
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coinits
Legendary
Offline
Activity: 1582
Merit: 1019
011110000110110101110010
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March 20, 2015, 06:53:16 PM |
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Possible bug in firmware. A critical one.
I had my pool drop out on me, they were having problems and I was disconnected, so the miner wasn't hashing. The fan slowed down to almost like 100-200 RPMs but the temperature kept rising. The fan NEEDS to keep running to keep the ASIC chips cools weather hashing or not it seems. Temps went up to 75-80 so I turned them off right away to let them cool. Bitmain, you need to review the firmware so that when the rig gets disconnected from the pool it doesn't disrupt the fan speed to keeping the chips cool. If I wasn't home and didn't hear the beeping sound I'm wondering how high that temperature could of went to. I actually felt the heat if I put my hand over the miner. It can't just be ambient temps, because these chips cool really quickly...so something else is going on here. If you want to try and test, pull your ethernet cable out and see if your fan stops or slows down and watch your temps closely.
Once I re-established a connection, everything looks good. Any ideas on this? We don't want burnt up miners, right?
You can configure it to shut off at 80 C but yeah it would be nice to have a control from the GUI. I wish some others would test this. I had this same type of thing happen about 6 weeks ago. The firmware safety net of 80C shutdown did NOT work (yes, mine is checked). When I saw it, one blade was up to 106C. I mentioned this before, here, but with the Chinese New Year timing, I'm guessing it didn't fall on any ears at Bitmain. If true a major fire hazard. BITMAIN can you confirm that the 800 C shut off works. I will be operating my miners remotely in the coming weeks and need to make sure that safeguards work so my house does not burn down. |
Jump you fuckers! | The thing about smart motherfuckers is they sound like crazy motherfuckers to dumb motherfuckers. | My sig space for rent for 0.01 btc per week.
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opentoe
Legendary
Offline
Activity: 1274
Merit: 1000
Personal text my ass....
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March 20, 2015, 07:04:01 PM |
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I'm wondering how high that temperature could of went to.
80c. What fans you running? All stock. And I just read other's are having the same problem. Temps over 80c and keep climbing. Not good. If I wasn't home I'd have two toasters. Remember, they weren't mining or even connected to the pool at this point. The temps just started rising past 80c without shutting down. The firmware seems not to shut the rig down when it is over 80c. That really needs to be fixed. |
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sriyadi
Newbie
Offline
Activity: 9
Merit: 0
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March 20, 2015, 07:06:13 PM |
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@bond007taz We are very sorry for your inconvenience. Staffs are working 24/7 to clear these stuck orders while under the heavy Ddos attack. The attack has nothing to do with the actual transactional data. Your order will be manually confirmed in order it was received, However, please be patient with us for a bit longer. We do expect this attack to last for a few more days. It may show as Expired or Unpaid. If it is showing PAID on the blockchain.info you are GOOD TO GO!! Just shoot us an email to info@bitmaintech.com with your ORDER ID & Payment Address and you will be contacted in the next few days. (Also it is a late night weekend in Beijing at the moment) The miner shipping will start as schedule on March 30th or sooner. Currently, the site is back up & running again just now! I am concerned that bitmain has my coin but havent responded with a confirmation that I paid (even though my payment shows it went in 5 minutes after I ordered it) - does this mean they are going to take my money and not give me the product I ordered?
I keep sending emails to info@bitmaintech.com and they said they need engineers to fix the issue but they haven't said my order is confirmed if you have proof of order number and the tx id you should be okay. Bitmaintech is close to perfect on sending paid for gear to the buyer that paid for it. It has been over a week for me and no update yet. Still shows that I have not paid. With their announcement that they are almost sold out of this batch, I am worried that they may sell more then they have with all of the missing details on orders. BITMAIN how much longer until records are updated? Thank you. Same here, I placed another order yesterday and same thing is still happening. Support has confirmed payment in email for my first order, but I'd feel better seeing it in my account page updated. I have same problem. My 2015-03-13 order still expired. Have sent them email, said it will be fixed manually, a week later still expired. I am also the same problem . payment in full , but still " marked expired ". Bitmain not fix this problem. |
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dogie
Legendary
Offline
Activity: 1666
Merit: 1183
dogiecoin.com
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March 20, 2015, 08:30:12 PM |
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I'm wondering how high that temperature could of went to.
80c. What fans you running? All stock. And I just read other's are having the same problem. Temps over 80c and keep climbing. Not good. If I wasn't home I'd have two toasters. Remember, they weren't mining or even connected to the pool at this point. The temps just started rising past 80c without shutting down. The firmware seems not to shut the rig down when it is over 80c. That really needs to be fixed. Well that goes against everything I've tested, pulled the ethernet and nothing exciting happens. And I've previously tested the 80C limit, it 'freezes' and stops mining. |
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dogie
Legendary
Offline
Activity: 1666
Merit: 1183
dogiecoin.com
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March 20, 2015, 08:30:49 PM |
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I am also the same problem .
payment in full , but still " marked expired ". Bitmain not fix this problem.
Orders don't need to be marked as paid to be accepted, that's an automated system. If bitmain is emailing you saying your order is fine, its fine. |
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soy
Legendary
Offline
Activity: 1428
Merit: 1013
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March 20, 2015, 08:41:00 PM |
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@bond007taz We are very sorry for your inconvenience. Staffs are working 24/7 to clear these stuck orders while under the heavy Ddos attack. The attack has nothing to do with the actual transactional data. Your order will be manually confirmed in order it was received, However, please be patient with us for a bit longer. We do expect this attack to last for a few more days. It may show as Expired or Unpaid. If it is showing PAID on the blockchain.info you are GOOD TO GO!! Just shoot us an email to info@bitmaintech.com with your ORDER ID & Payment Address and you will be contacted in the next few days. (Also it is a late night weekend in Beijing at the moment) The miner shipping will start as schedule on March 30th or sooner. Currently, the site is back up & running again just now! I am concerned that bitmain has my coin but havent responded with a confirmation that I paid (even though my payment shows it went in 5 minutes after I ordered it) - does this mean they are going to take my money and not give me the product I ordered?
I keep sending emails to info@bitmaintech.com and they said they need engineers to fix the issue but they haven't said my order is confirmed if you have proof of order number and the tx id you should be okay. Bitmaintech is close to perfect on sending paid for gear to the buyer that paid for it. It has been over a week for me and no update yet. Still shows that I have not paid. With their announcement that they are almost sold out of this batch, I am worried that they may sell more then they have with all of the missing details on orders. BITMAIN how much longer until records are updated? Thank you. Same here. |
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soy
Legendary
Offline
Activity: 1428
Merit: 1013
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March 20, 2015, 08:45:21 PM
Last edit: March 20, 2015, 10:17:15 PM by soy |
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I am also the same problem .
payment in full , but still " marked expired ". Bitmain not fix this problem.
Orders don't need to be marked as paid to be accepted, that's an automated system. If bitmain is emailing you saying your order is fine, its fine. Got the 'ya got an hour' message from Bitmain. Sent the BTC from Coinbase 2 minutes later. Never got a reply, btc is paid, got automated replies to my request for the expired to be updated. |
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