If you gamble and win with signature reward - prize will be taken off, if you gamble with signature lose - they will send signature reward anyway. "This is how we are dealing with the cases. " But I would say that this must be BitLucy personal expenses, not my balance should be dependable from users that lost. My balance should not be used to cover platform losses.
Anyway, I would get poor if I dont get these 30$. Let it be the cost of BitLucy reputation. Good luck to them.
Bitlucy is not using your money for personal expense. You can not make your assumption like this. Let me get the conversation you had with security email: Since the signature payment was sent to your address directly, the balance of the account was taken off. But since you have used the same money that was taken off and made some with the taken off money, we are considering it void. I hope it makes sense to you.
Please enjoy playing with our new site. But if I have lost bets, that I have made with signature campaign rewards, then you would not have sent it to my account directly. Right ? What is the differenc We have paid those users who lost all the money that was sent to their account. There are exactly two cases like this. Technically they do not get any money since they lost, but we did not care. This is how we are dealing with the cases.
I hope you understand our side too. "We have paid those users who lost all the money that was sent to their account." - this is called your personal expenses. My balance should not be dependable from users that has lost their signature rewards.
Ok, I got your point. I wish you good luck and have a nice day. To prevent multi account abuse the management made a decision. I would really like to see those users who got paid even after losing all the money they had in their balance. But yeah we can not ask people to shill for us. We were dealing with over 20k users. Post your BTC address, I will send you $30. Case close! |
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Also when I registered my new account, I tried to input my contact number but there wasn't enough space. I am supposed to input a 10 digit number but I only managed to type 9 numbers.
I will move it forward to the dev team. By the way, we are still working on the pages. Have not put the contents yet. I am expecting them to be placed in a day or two. |
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I just wanted to remind that Bitlucy held a "Bitcoin Pizza Day" contest on the Games and Rounds thread with a sizeable prize pool of 10k USD, however this contest didn't last long it only ended today 23:59 UTC a very short contest.
Yes because it's Pizza Day, we wanted this day to be special :-) We are working on a calendar to celebrate the special days for Bitcoin and it's community. So, we will have contest, tournaments, special promotion all the time.  Here is another promotion which will last till 29th so you have plenty of times for it. Please visit: https://bitlucy.com/promotions/95736The qualified games are: Mega Bunny HyperwaysTM Dolphins Dream Piggy Bjorn Summer Jam Lucky Coins Nefertitis Nile Wolf Hunt African Sunset Royal Gems Money Farm 2 55,000 will be distributed among 300 players, it's BIG! |
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Happy Pizza Day to all! What are your plans for bitcoin pizza day this year?
 Well not able to send pizza to everyone but a $10,000 price pool from Bitlucy may make the day for Pizza Lovers who loves casino games :-D At Bitlucy, this is how we are celebrating the Pizza day. |
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 There are few questions about can not log in. Although when you reach out to our support they are clearing it however FYI all data on the site has gone through a full reset, we kept backup of course. If you had an account with old site then you will need to create a new account. Please use the same email address you had with the old site. It will help us to forward your existing balance. Reach out to customer support for more info. |
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We have a better avatar. Please use it instead of the old one. Thanks |
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BitLucy.com is re-launching the signature campaign but this time we came with better plan. This is a Signature and Avatar campaign. We are looking a total of 45 participants. 25 Sr+ members for signature campaign and 20 Sr+ members for Avatar campaign.
Signature campaign requires to wear: Signature + Avatar + Personal Text
Avatar campaign requires to wear: Avatar + Personal Text
The campaign will be effective from Thursday. You will be credited your payment directly to your bitcoin wallet. Bump at the top! Good luck everyone. Cheers, |
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Sorry it took us longer than we have expected. We had have a soft launch yesterday and today we are still working. There are many works that need to be done however the site is functional in terms of placing bets and playing games etc. Registration, email verification, Deposits, placing bets, slots, playing in live casino, withdrawal - all works fine. Things we are working on are (not all listed but few): Contents for pages like Responsible Gaming, betting Rules, Terms & Conditions, Privacy Policy, About Us, Contact Us and many more. In the process of adding Multi Languages The site requires phone number which helps us to reduce abuse of the promotions we will have. We are adding more country codes. In future we may disable it. Working on promotion page. Still not up to the mark. Social links yet to be activated. And many more changes. Thanks for your patience. Please turn on your notification for all latest updates about us. I will make an announcement post once we have everything sorted. PS: ANN design updated too to serve the new look of our website. More PS: We are redesigning the signature campaign and due to launch once the site is complete. |
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We are going for a massive update in few hours. It's a complete makeover and everything expected to be fully working. For this reason the site will be in maintenance mode with all activities suspended on the site. We are expecting to be back on Tuesday. If anyone needs to reach support then you can do it by contacting support@bitlucy.comSorry for any inconvenience. PS: We are also expanding as well and hiring more employees. Please contact my Telegram if you are interested. Edit: OP updated: https://bitcointalk.org/index.php?topic=5395791.0 |
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When trying to send it says following:  Any suggestion from anyone would be nice. Trying to reach out their support is wast of time to be honest. Cheers, |
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We are indeed legging behind.
All no deposit bonuses are closed from last few days.
We will reactive the bonuses but it will take time.
We still have deposit issue, withdrawal issues.
The are many more updates to come which I will share once we have everything in order.
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We have deducted the amounts from the site. Few users have already used their balance to place bets LOL.
Anyway, we will relaunch the campaign soon. Right now we are fixing a lot of issues which are legging us behind from last a week.
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Update: Need 1 live support staff. 5 days a week. UTC time 00:00 to 08:00, Tuesday to Saturday. Extra shift available. $100/w. Please apply if this is fine with you.
Telegram : @Royse777 Update: It's taken. Cheers, |
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All signature participants except Ulven, danadc should receive their payments. 929e388a5576cbcbb15d8a358f59034feb4e27379c851d548d10701026f3782e danadc, I need you to give me a correct format address. Not sure why Electrum is not taking your address, I really did not check the reason too. Super busy to be honest. Ulven, please drop me an address so that I can pay you too. I will do both together. Note: I am really sorry to all of you for all these delays. We never thought that we will fall into so many crisis with this project but we are handling one by one. I had no idea that it is so difficult to work with a big startup but yes I am learning every day. So do the entire team. Cheers, |
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Unfortunately I have to pause this campaign right now. Any eligible posts made till midnight yesterday will be counted for the running week. You are free to remove signature now.
Give me 24 hours from this post to sort out your payments. I am requesting to post your BTC address. This is a backup plan just in case we miss 24 hours time frame and in that case you will get paid directly to your wallet and any withdrawals in the system will be removed.
As per the CEO, they have had massive abuse on the no deposit bonus. From 3.5k users to over 21k users in just one day. Over 400 withdrawals and almost all of them are abusing with multi accounting. We have whitelisted many users and all signature campaign participants are on the whitelist too.
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cryptokarthik, Bobrox, morocazinaaa, cpj5991, priestos - all got 7 Euro no deposit bonus. Please consider a few requirements before using the bonus: 1. 30x wager requirement 2. Pragmatic Slots only ( NO LIVE GAMES). 3. You are only allowed to claim this bonus once. 4. No Multiple Accounts 5. Join our telegram channel : https://t.me/bitlucyYou can not use any other provider or in any sports until 30x wager is completed. Maximum profit 500 EURO For more details please read our bonus policy page: https://bitlucy.com/page/bonus_policySince my winning amount not yet credited in my account, but it should be appeared $72 and got splitted $47 for bonus and $25 for signature payment. But my winning amount not yet credited until now, that's why it's shown only $25 at the moment. I have asked this issue on the live support, but he said I need to wait for 12 hours, now it's already 12 hours and still ask to me to wait little longer.
The bet was placed using bonus. Either the bonus expired or you have cancelled it intentionally and bonus became zero. I will check with the provider and will let you know soon. Edit: Username saaha88 received bonus too. Edit: Username Askkarri3383 received bonus. |
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I do have some question for this casino.. I had made out $20 on that free $10 im sure im not totally busted but why my balance shows $0? Where are those bonus amount go?
This is something to do with bonus cancellation. Users accidentally do it or sometimes intentionally do it when they want to claim another bonus.I am sure in your case it happened accidentally. Here you will get details: https://bitlucy.com/page/bonus_policyUnfortunately, this bonus thing just took all energy from us. We are suffering the headache for it since last two days. We have requested the provider to have a warning tool tip before cancelling a bonus. So this will help users to know that they are actually cancelling it and will reduce accidental cancellation of bonus. When a user cancel a bonus it shows "Withdraw" in the Type field of the payment history page. This becomes confusing for users and sometimes to us too. So we have requested the provider to change it to "Bonus Cancel" so that we understand it better.
Some users suggested to allow bonus for certain rank of users. keeping it in mind, we have decided to allow bitcointalk bonus only to the accounts which is at least one month old. So, no fresh account anymore.
I wish I would address everyone one by one but honestly speaking I am really tired after the long day. We really wish the payment processor will be done tomorrow. Several times we were very close to finish it but one gets fix then another comes. It took a whole freaking week for the payment processor team to notice that there were some case sensitive issue in API call. After a long day all gone to sleep. Tomorrow will be a new day and we are expecting we will be completely done tomorrow. We are still doing payments manually by the way. So anyone legitimately was not able to withdraw their money please reach out to support and ask their assistant. They will give their best. Tomorrow if needed I will make a spreadsheet to take your requests and I will personally take care of your issues. That's all from me today. Looking forward to a better day tomorrow.
PS: Rest assure, I would like to say that there are no intention in the team not to pay the users, every single legit win is getting paid, every single legit withdrawals are getting settled - it's just taking extra time from us. We are still new and learning things as we are moving. Every day we are experiencing many new things and taking lessons from it. Thanks for being with us. |
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Spreadsheet updated for Round1. Eligible users will get paid tomorrow in their accounts. Good job guys. We have 1xLegendary, 4xMember open slots. I will prefer users from Meta, scam accusations and reputation sections. All eligible participants has been paid to their accounts. Please check and make request of withdrawals if you want to. It should say manual withdrawal, please do so. If you face any difficulties then please post here. I will select participants for empty slot tomorrow. |
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