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561  Other / New forum software / Will Position and Usernames be transferred to the new forum? on: December 19, 2015, 01:01:47 AM
Will position status and usernames be transferred to the new forum? Or will everything be reset?
562  Economy / Gambling discussion / Re: NBA 2015-16 Regular Season Discussion on: December 19, 2015, 12:41:24 AM
Tonight I'll give surprise money line bets, if you like it you can pick and play. Only pick one bet, because they have risks.

Atlanta @ Boston - Atlanta @ 2.36
Detroit @ Chicago - Detroit @ 2.66
Toronto @ Miami - Toronto @ 2.5
Sacramento @ Minnesota - Minnesota @ 2.14

My favorite is the Atlanta play. Seen a lot of people on the Celtics today. Great value too with the underdog
563  Economy / Gambling / Re: NitrogenSports.eu ❄ Nitrogen Christmas Special ❄ Sports ✔ Dice ✔ BJ ✔ Poker on: December 18, 2015, 08:09:44 PM
The 1st Nitrogen Christmas promotion is running for the next 3 hours!



Check out the Nitrogen Christmas blog page for the promotion details

The Future of Betting

I might not appreciate your chat moderation, but your promotions are on point! 

Merry Christmas  Cheesy
564  Economy / Gambling discussion / Re: NBA 2015-16 Regular Season Discussion on: December 18, 2015, 07:58:01 PM
The Christmas slate of games looks amazing. I can't wait to see the Warriors and Cavaliers matchup. OKC and Cavs was a good one but I think Cavs/Warriors will be even better...with Warriors coming out on top of course  Grin

That being said, I like Warriors to cover the spread tonight in a revenge type game. Bucks have given them the only loss this season and can see the Warriors not letting up the whole game and winning by 30-40 points.
565  Economy / Gambling / Re: Nitrogen Dice 🎲 | ✔ Progressive Jackpot ✔ Provably Fair ✔ Best Customer Support on: December 17, 2015, 03:40:59 AM

Hey Kosh,

In certain situations, our chat moderators will have to use their own discretion when banning users for violating chat rules. We have standardized the ban times and rules in chat, however, not all offenses in chat are clear cut. When we receive a complaint from a user regarding chat bans, our support staff will review the chat logs to ensure the chat mods were consistent with their ban times and punishments. I would also like to explain that our customer support staff are separate from our chat mods. They not able to use their own discretion when helping our users with wagering services.

If you have any additional questions/concerns regarding chat ban times, feel free to PM or email me.
Calvin

Haha even in this thread you can't keep consistency with having one person replying to my comments. You have multiple people controlling one forum account and giving different suggestions or opinions. You haven't added anything that Jenny hasn't already said. In fact you contradicted yourself.  You have standardized rules but offenses aren't clear cut? You review chat complaints to see if they are consistent with ban times/punishments but if there aren't clear cut offenses, how can there be consistency?

I'm very well aware that customer support are different from chat mods. Infinity was the customer support individual that I tried to talk to in chat but was ignored continuously. There was no chat mod situation.

Quote
They not able to use their own discretion when helping our users with wagering services.

Not sure what you're saying here.

Hey Koshgel,

I'm sorry - we do have to have multiple people working in Support and in Marketing. Not everyone can be available via site chat or here on the forum all of the time. Of course, we agree with you that it would be ideal to have one person handle an issue all the way through. However, without increasing our response times, I'm not sure that's possible. If you'd like to speak to Calvin or I only and directly, the best way to reach us is via email at marketing@nitrogensports.eu.

If you feel that you were banned unfairly, talking to Support is the right way to bring that to our attention. As Calvin mentioned, chat logs are reviewed. We do have standardized ban times. That said, in chat especially things can get messy; the mods do the best they can.

I hope this helps to clarify!

Jenny

Don't think I mentioned anything being wrong with response times. I have no issue waiting for resolution. I never asked for one person to handle everything or for any person to be on the forum all the time. That would be ridiculous. Not sure where you're getting that from.

But you described the situation in chat accurately; it's messy. The entire point of my posts was that there be consistency with this mess. For that to work there needs to be better management, but that is beyond me and don't really know who to talk to about that.

I appreciate your forum responses Jenny but don't think we'll see eye to eye on this issue.
566  Economy / Gambling discussion / Re: NBA 2015-16 Regular Season Discussion on: December 17, 2015, 12:11:27 AM
For the early games of the evening I like the Orlando Magic to beat the Hornets.

For the heavy favorites, OKC, Warriors, Spurs seem like safe picks
567  Economy / Gambling / Re: Nitrogen Dice 🎲 | ✔ Progressive Jackpot ✔ Provably Fair ✔ Best Customer Support on: December 17, 2015, 12:03:51 AM
Hey Kosh,

I'm really sorry to hear that you're still having trouble with Support. If you have any questions about the chat rules, or our standard policies, please email support@nitrogensports.eu, or marketing@nitrogensports.eu.

You can also view all of the provably fair information for Nitrogen Dice on the site here under the Provably Fair tab. Our provably fair methods are standard in the industry and are actually the same as some industry leaders.

We care a lot about being a trusted community. I really appreciate your feedback.

Jenny

The problem is you only want to receive feedback in private and never improve upon the deficiencies. That's shady at best to throw everything on the backburner. Maybe the forum support should get on the same page as the customer support on Nitrogen.

Directbet

LuckyBTC

FortuneJack


The above are all Casino options which are superior to Nitrogen. I encourage anyone who reads this to try out those Casinos before throwing it away at Nitrogen.

Hey Kosh,

I'm sorry, I didn't mean to make it sound like we only want feedback in private. I just meant that if you have questions about specific policies, emailing Support is usually the best way to have them answered. We take all feedback (given publically and privately) incredibly seriously.

Jenny

I had an issue yesterday and went through the support ticket system as suggested. The person who responded (Paul/Goku) told me that all decisions are at the discretion of the customer support person who made the decision. How can there be any consistency when punishments are subjective and open to bias?

Hey Kosh,

In certain situations, our chat moderators will have to use their own discretion when banning users for violating chat rules. We have standardized the ban times and rules in chat, however, not all offenses in chat are clear cut. When we receive a complaint from a user regarding chat bans, our support staff will review the chat logs to ensure the chat mods were consistent with their ban times and punishments. I would also like to explain that our customer support staff are separate from our chat mods. They not able to use their own discretion when helping our users with wagering services.

If you have any additional questions/concerns regarding chat ban times, feel free to PM or email me.
Calvin

Haha even in this thread you can't keep consistency with having one person replying to my comments. You have multiple people controlling one forum account and giving different suggestions or opinions. You haven't added anything that Jenny hasn't already said. In fact you contradicted yourself.  You have standardized rules but offenses aren't clear cut? You review chat complaints to see if they are consistent with ban times/punishments but if there aren't clear cut offenses, how can there be consistency?

I'm very well aware that customer support are different from chat mods. Infinity was the customer support individual that I tried to talk to in chat but was ignored continuously. There was no chat mod situation.

Quote
They not able to use their own discretion when helping our users with wagering services.

Not sure what you're saying here.
568  Economy / Gambling discussion / Re: NBA 2015-16 Regular Season Discussion on: December 16, 2015, 10:53:24 AM
Lebron went full beast mode in the second half of the Cavs/Celtics game. They looked really strong while Celtics were completely out of sorts. Looked like a close game up until that third quarter.

Lakers also looked really good today for some reason. They trashed the Bucks through the whole game.
569  Economy / Gambling discussion / Re: Portuguese League Prediction Thread (Primeira Liga) on: December 16, 2015, 02:31:09 AM
U. Madeira 0 - 0 Benfica is current standings after 33 minutes play but I will still prefer to go for moneyline Benfica @1.52.It seems to me fair enough odd for such a team and is still very attractive.

Benfica only managed 4 shots with none being on goal in the first half. That's attractive football?

This match has been begging for a draw since the beginning.

I saw 16 shots and shots on goals 2 Ball Possession 32/68 of these statistics is not bad Benfica only disadvantaged
U. Madeira also played quite well managed to make 5 corner kicks it indicates they do attack

Those are full game statistics. I was talking about the first half. Benfica is superior but Madeira has only had 6 goals scored on them all year at home. I would have expected Benfica to squeak by with a late goal but a draw is not very surprising either.
570  Economy / Currency exchange / Sold on: December 16, 2015, 12:28:56 AM
Looking for an easy transfer of $80 through AMEX Serve for 0.165 BTC

Message me or post here if interested
571  Economy / Games and rounds / Re: DirectBet Basketball Prediction Game *** Win Free Bets ! *** Free to Enter ! on: December 15, 2015, 11:43:07 PM
Boston Celtics beat the Cleveland Cavaliers

Score: Celtics 102 - 95 Cavaliers
572  Economy / Gambling / Re: Nitrogen Dice 🎲 | ✔ Progressive Jackpot ✔ Provably Fair ✔ Best Customer Support on: December 15, 2015, 11:19:07 PM
Hey Kosh,

I'm really sorry to hear that you're still having trouble with Support. If you have any questions about the chat rules, or our standard policies, please email support@nitrogensports.eu, or marketing@nitrogensports.eu.

You can also view all of the provably fair information for Nitrogen Dice on the site here under the Provably Fair tab. Our provably fair methods are standard in the industry and are actually the same as some industry leaders.

We care a lot about being a trusted community. I really appreciate your feedback.

Jenny

The problem is you only want to receive feedback in private and never improve upon the deficiencies. That's shady at best to throw everything on the backburner. Maybe the forum support should get on the same page as the customer support on Nitrogen.

Directbet

LuckyBTC

FortuneJack


The above are all Casino options which are superior to Nitrogen. I encourage anyone who reads this to try out those Casinos before throwing it away at Nitrogen.

Hey Kosh,

I'm sorry, I didn't mean to make it sound like we only want feedback in private. I just meant that if you have questions about specific policies, emailing Support is usually the best way to have them answered. We take all feedback (given publically and privately) incredibly seriously.

Jenny

I had an issue yesterday and went through the support ticket system as suggested. The person who responded (Paul/Goku) told me that all decisions are at the discretion of the customer support person who made the decision. How can there be any consistency when punishments are subjective and open to bias?
573  Economy / Scam Accusations / Re: [b]WARNING: Ninjahitoko is a scammer! [/b] on: December 15, 2015, 11:10:28 PM
If you used your credit card, it will be really easy to get it chargebacked. If you had paypal funds it may get a bit more complicated.

He most likely wanted that 24 hours so he could cash out the funds before his account went red. He'll probably get away with the money but hopefully you can get yours back.
574  Economy / Gambling discussion / Re: Portuguese League Prediction Thread (Primeira Liga) on: December 15, 2015, 10:37:43 PM
U. Madeira 0 - 0 Benfica is current standings after 33 minutes play but I will still prefer to go for moneyline Benfica @1.52.It seems to me fair enough odd for such a team and is still very attractive.

Benfica only managed 4 shots with none being on goal in the first half. That's attractive football?

This match has been begging for a draw since the beginning.
575  Economy / Gambling / Re: Nitrogen Dice 🎲 | ✔ Progressive Jackpot ✔ Provably Fair ✔ Best Customer Support on: December 15, 2015, 10:34:50 PM
Best customer support  Grin  Grin

That's a joke right?

You might have the worst support considering all your customer support can't get on the same page and arbitrarily enforces rules at will.

By the way the Casino here is TERRIBLE

Play here if you want to lose. Dice and Blackjack are sinks and the poker rake is crazy.

Nitrogen is decent at sports bets and that's it.

Hey Kosh,

I'm really sorry to hear that you're still having trouble with Support. If you have any questions about the chat rules, or our standard policies, please email support@nitrogensports.eu, or marketing@nitrogensports.eu.

You can also view all of the provably fair information for Nitrogen Dice on the site here under the Provably Fair tab. Our provably fair methods are standard in the industry and are actually the same as some industry leaders.

We care a lot about being a trusted community. I really appreciate your feedback.

Jenny

The problem is you only want to receive feedback in private and never improve upon the deficiencies. That's shady at best to throw everything on the backburner. Maybe the forum support should get on the same page as the customer support on Nitrogen.

Directbet

LuckyBTC

FortuneJack


The above are all Casino options which are superior to Nitrogen. I encourage anyone who reads this to try out those Casinos before throwing it away at Nitrogen.
576  Economy / Gambling discussion / Re: NBA 2015-16 Regular Season Discussion on: December 15, 2015, 09:41:09 PM
Cavaliers/Celtics line is pretty interesting. Public seems to be favoring Cleveland but line is still moving down. Celtics are a strong team and have a good chance of beating Cavs straight up.

Bucks/Lakers seems like it will be a close game as well. The Lakers +4 seems okay too.
577  Economy / Gambling discussion / Re: Portuguese League Prediction Thread (Primeira Liga) on: December 15, 2015, 09:25:50 PM
Madeira seems to be stronger at home and doesn't concede nearly as many goals as when they are away.

Thinking benefica wins this late by one goal.

First half Madeira +0.5 seems like a strong play
578  Economy / Gambling / Re: LuckyBTCCasino.com - Provably Fair - HTML5 Mobile games on: December 15, 2015, 07:47:37 PM
Is there any plan to add BTC addresses to accounts so we can send the Bitcoin straight to the site instead of through a third party? It creates a small additional hassle and is a bit time consuming
579  Economy / Gambling / Re: Nitrogen Dice 🎲 | ✔ Progressive Jackpot ✔ Provably Fair ✔ Best Customer Support on: December 15, 2015, 07:43:47 PM
Best customer support  Grin  Grin

That's a joke right?

You might have the worst support considering all your customer support can't get on the same page and arbitrarily enforces rules at will.

By the way the Casino here is TERRIBLE

Play here if you want to lose. Dice and Blackjack are sinks and the poker rake is crazy.

Nitrogen is decent at sports bets and that's it.
580  Economy / Gambling / Re: To Hit or Not to Hit -BlackJack! on: December 13, 2015, 10:21:36 PM
This is about 16 against a 10 or A.  Where I play they don't allow to surrender, so I have to hit or stay on a 16 against a 10 or A.

I've been hitting my 16s because others suggest you have the best odds hitting, but recently I read an article online, what he wrote made sense so now I'm a bit confused. He says to never hit on a 16 because if you hit on a 16 you'll win 25.23% of the time, bust 69.31% of the time, and push 5.46% of the time for a net loss of 44.08% of the time. If you stand on 16 you win 29.01% of the time, and lose 70.99% of the time for a net loss of 41.98%. So by standing on 16 instead of taking a hit, you cut your losses by 2.1%

What do you guys say?

The page http://wizardofodds.com/games/blackjack/strategy/4-decks/ shows the best action you can do in Blackjack. I don't have the knowledge to verify it, but according to it, you should hit if dealer stands on Soft 17 and you should stand if dealer hits on soft 17.

Wizardofodds does a great job of breaking down the odds for every Casino game.  The thing with Blackjack is that there are many variations of the rules which gives different advantages to the House and the player.

My personal rule is that for each session I sit down for Blackjack I will hit every time I see 6 vs 7/8/9/10/A or stay every time I see the Dealer showing a higher card. If you switch back and forth between hitting or staying, you will cause more detriment to your bankroll.
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