marcotheminer
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Activity: 2072
Merit: 1049
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September 01, 2015, 03:45:04 PM |
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Not sure whether there is any representative of Bit-X on this thread but if so.....
a) How do one obtain the increased verification [Approved by partner bank], I already have the basic verification but what needs to be done in order to get to the next step?
b) Is there a way to increase the limits beyond the 'Approved by partner bank' i.e. increase the limit amounts?
I'm able to answer most questions on behalf of Bit-X. To increase your verification to 'approved by partner bank' click on 'Raise Limits' in your debit card dashboard in your balance page. You'll be prompted to fill in a questionnaire. You will have to contact support if you're interested in even larger limits (once the previous step has been completed).
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marcotheminer
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Activity: 2072
Merit: 1049
┴puoʎǝq ʞool┴
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
September 01, 2015, 03:46:48 PM |
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What exchange rate BTC/USD is taken to the card transaction in bit-x. I was cheated many times by bit-x, is this problem solved now?
The market exchange rate is used for transactions. For example BTC/USD: https://bit-x.com/stats/orderbook/BTCUSD (looking at the buy side) In what way were you cheated by Bit-X, could you please provide some more details?
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grzem
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
September 01, 2015, 03:52:31 PM |
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What exchange rate BTC/USD is taken to the card transaction in bit-x. I was cheated many times by bit-x, is this problem solved now?
The market exchange rate is used for transactions. For example BTC/USD: https://bit-x.com/stats/orderbook/BTCUSD (looking at the buy side) In what way were you cheated by Bit-X, could you please provide some more details? Simply in my cases, rate wasn't taken from orderbook, was few percent lower. I've created support ticket, which is not solved since a month.
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marcotheminer
Legendary
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Activity: 2072
Merit: 1049
┴puoʎǝq ʞool┴
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
September 01, 2015, 03:55:17 PM |
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What exchange rate BTC/USD is taken to the card transaction in bit-x. I was cheated many times by bit-x, is this problem solved now?
The market exchange rate is used for transactions. For example BTC/USD: https://bit-x.com/stats/orderbook/BTCUSD (looking at the buy side) In what way were you cheated by Bit-X, could you please provide some more details? Simply in my cases, rate wasn't taken from orderbook, was few percent lower. I've created support ticket, which is not solved since a month. I'll send you a PM so we can sort this out. ![Smiley](https://bitcointalk.org/Smileys/default/smiley.gif)
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grzem
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
September 01, 2015, 04:05:13 PM |
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[ I'll send you a PM so we can sort this out. ![Smiley](https://bitcointalk.org/Smileys/default/smiley.gif) Hoped that you should know about problem, and that now problem is fixed.
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grzem
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
September 01, 2015, 04:39:47 PM |
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The market exchange rate is used for transactions. For example BTC/USD: https://bit-x.com/stats/orderbook/BTCUSD (looking at the buy side) In what way were you cheated by Bit-X, could you please provide some more details? 1. Did you use nanocard? 2. Have you checked rate? 3. Have you checked rate with the market?
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RustyNomad
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
September 01, 2015, 04:47:11 PM |
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Not sure whether there is any representative of Bit-X on this thread but if so.....
a) How do one obtain the increased verification [Approved by partner bank], I already have the basic verification but what needs to be done in order to get to the next step?
b) Is there a way to increase the limits beyond the 'Approved by partner bank' i.e. increase the limit amounts?
I'm able to answer most questions on behalf of Bit-X. To increase your verification to 'approved by partner bank' click on 'Raise Limits' in your debit card dashboard in your balance page. You'll be prompted to fill in a questionnaire. You will have to contact support if you're interested in even larger limits (once the previous step has been completed). Thanks for the reply marco, Not sure if you know but do you think they will adjust their fees in future? Currently the Bit-X card is quite a bit more expensive compared to others and that is mostly due to the additional 1% bank fee and the additional 0.002 btc per POS purchase. If the price of bitcoin increases it will just become more expensive due to the 0.002 fee.
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marcotheminer
Legendary
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Activity: 2072
Merit: 1049
┴puoʎǝq ʞool┴
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
September 01, 2015, 04:54:30 PM |
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[ I'll send you a PM so we can sort this out. ![Smiley](https://bitcointalk.org/Smileys/default/smiley.gif) Hoped that you should know about problem, and that now problem is fixed. It shouldn't have been an issue in the first place! The market exchange rate is used for transactions. For example BTC/USD: https://bit-x.com/stats/orderbook/BTCUSD (looking at the buy side) In what way were you cheated by Bit-X, could you please provide some more details? 1. Did you use nanocard? 2. Have you checked rate? 3. Have you checked rate with the market? Yes to all 3 questions. The latter 2, I did a few months ago.
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marcotheminer
Legendary
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Activity: 2072
Merit: 1049
┴puoʎǝq ʞool┴
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
September 01, 2015, 04:56:06 PM |
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Not sure whether there is any representative of Bit-X on this thread but if so.....
a) How do one obtain the increased verification [Approved by partner bank], I already have the basic verification but what needs to be done in order to get to the next step?
b) Is there a way to increase the limits beyond the 'Approved by partner bank' i.e. increase the limit amounts?
I'm able to answer most questions on behalf of Bit-X. To increase your verification to 'approved by partner bank' click on 'Raise Limits' in your debit card dashboard in your balance page. You'll be prompted to fill in a questionnaire. You will have to contact support if you're interested in even larger limits (once the previous step has been completed). Thanks for the reply marco, Not sure if you know but do you think they will adjust their fees in future? Currently the Bit-X card is quite a bit more expensive compared to others and that is mostly due to the additional 1% bank fee and the additional 0.002 btc per POS purchase. If the price of bitcoin increases it will just become more expensive due to the 0.002 fee. They adjusted them a month or so ago (0.02 BTC to 0.01 BTC for ATM transactions and 0.005 BTC to 0.002 BTC for POS transactions). Rest assured that if the price of Bitcoin were to increase very quickly, Bit-X would surely reconsider the fees.
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grzem
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
September 04, 2015, 06:53:40 AM |
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[ I'll send you a PM so we can sort this out. ![Smiley](https://bitcointalk.org/Smileys/default/smiley.gif) Hoped that you should know about problem, and that now problem is fixed. It shouldn't have been an issue in the first place! Can you answer once again what exchange rate is taken? Did you find out?
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smith coins
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
September 04, 2015, 01:25:12 PM |
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@marcotheminer may i ask you something: If i order the debit card is there any e-banking to control the funds and to make transfer from this card to my local debit cards, is this possible? and what fees will be applied?
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RustyNomad
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
September 04, 2015, 01:30:44 PM |
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@marcotheminer may i ask you something: If i order the debit card is there any e-banking to control the funds and to make transfer from this card to my local debit cards, is this possible? and what fees will be applied?
I have a card and there is none that I know off unless I missed something. The card is linked to your accounts at Bit-X and you must just ensure that you have the required funds in those accounts. If you want to take funds out you either need to go to an ATM and or withdraw from those accounts at Bit-X to another wallet or an exchange where you can cash out to your bank. There is no transfer to other banks/accounts/cards etc..
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smith coins
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
September 04, 2015, 01:33:32 PM |
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@marcotheminer may i ask you something: If i order the debit card is there any e-banking to control the funds and to make transfer from this card to my local debit cards, is this possible? and what fees will be applied?
I have a card and there is none that I know off unless I missed something. The card is linked to your accounts at Bit-X and you must just ensure that you have the required funds in those accounts. If you want to take funds out you either need to go to an ATM and or withdraw from those accounts at Bit-X to another wallet or an exchange where you can cash out to your bank. There is no transfer to other banks/accounts/cards etc.. Thank you for sharing your experience, but it's a bit an extra work to withdraw the money and then go to the bank to deposit. So making a transfer online like e-banking is easier and better. Will wait for the marcotheminer response.
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marcotheminer
Legendary
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Activity: 2072
Merit: 1049
┴puoʎǝq ʞool┴
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September 06, 2015, 02:15:44 PM |
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@marcotheminer may i ask you something: If i order the debit card is there any e-banking to control the funds and to make transfer from this card to my local debit cards, is this possible? and what fees will be applied?
I'm not sure what you mean. You can use the card online. Transfers to your local debit card can be done but not through the Bit-X debit card, but through the fiat withdrawal method.
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marcotheminer
Legendary
Offline
Activity: 2072
Merit: 1049
┴puoʎǝq ʞool┴
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September 06, 2015, 02:16:36 PM |
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I just got a text message with a confirmation code to login to my account, but I didn't try to login. Somehow they got hold of my (randomly 30 character generated) password. Is there anything I can do to see who tried to login? Already changed my password.
EDIT: I just checked the history page and there is no login attempt visible (except my own). Very very strange.
Another user encountered the same thing not long ago. I've let the team know and will get back to you as soon as possible.
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smith coins
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
September 06, 2015, 02:21:33 PM |
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@marcotheminer may i ask you something: If i order the debit card is there any e-banking to control the funds and to make transfer from this card to my local debit cards, is this possible? and what fees will be applied?
I'm not sure what you mean. You can use the card online. Transfers to your local debit card can be done but not through the Bit-X debit card, but through the fiat withdrawal method. You just answered what i meant, thank you, i meant to transfer directly from bit-x debit card to another debit/credit card without going to ATM to withdraw in cash but seems that is not possible. Thank you.
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unso
Newbie
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Activity: 34
Merit: 0
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September 06, 2015, 02:46:55 PM |
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I just got a text message with a confirmation code to login to my account, but I didn't try to login. Somehow they got hold of my (randomly 30 character generated) password. Is there anything I can do to see who tried to login? Already changed my password.
EDIT: I just checked the history page and there is no login attempt visible (except my own). Very very strange.
Same here...
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marcotheminer
Legendary
Offline
Activity: 2072
Merit: 1049
┴puoʎǝq ʞool┴
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
September 06, 2015, 07:24:12 PM |
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I just got a text message with a confirmation code to login to my account, but I didn't try to login. Somehow they got hold of my (randomly 30 character generated) password. Is there anything I can do to see who tried to login? Already changed my password.
EDIT: I just checked the history page and there is no login attempt visible (except my own). Very very strange.
The 'issue' was just an undelivered message from several months ago finally being delivered by the SMS provider. No security issue or any other issue, so no need to be alarmed! Hope that clears up the confusion. ![Smiley](https://bitcointalk.org/Smileys/default/smiley.gif)
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Elwar
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Viva Ut Vivas
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September 08, 2015, 11:47:47 AM |
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Do you have to call to activate this card? I tried to use it at a restaurant and it did not go through.
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First seastead company actually selling sea homes: Ocean Builders https://ocean.builders Of course we accept bitcoin.
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marcotheminer
Legendary
Offline
Activity: 2072
Merit: 1049
┴puoʎǝq ʞool┴
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September 08, 2015, 04:09:46 PM |
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Do you have to call to activate this card? I tried to use it at a restaurant and it did not go through.
No need to call. Just add a card and it should say "Activate, DD.MM.YYY" under "Status". Make sure your settings allow the card to be used by clicking the cog button next to "Raise Limits".
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