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[adaseb]

Has anybody ever been asked to verify their Bitsler account with passport? ???Has anybody ever been asked to verify their Bitsler account with passport?

Never heard any bitsler's players complain about verifying account with passport, do they ask you to do so? If yes, any reasons why they asks you to verify your account but if no, why do you ask it?

First time I heard such thing. Where did you get it from? And is your account been locked ? Because even if you register it in the first place they wouldn't be asking your personal information. What you are asking for might be from a phishing site or something. My tip is for you not to disclose any information as gambling sites are not like exchanges which you need to be identified with.

Most likely the original poster is asking if he will need to KYC his identity like most of the exchanges are already doing.

I am pretty sure so far Bitsler is not KYC/AML regulations because it's crypto in and crypto out.

If they dealt with US fiat funds then they would have to ask for ID and passports

[MoneroWorld]

They (Gustavo) did actually asked me for personal information and passport, because of "suspicious behavior".

Suspicious behavior according to him is not wagering enough. I have made large deposit, made small win, tried to withdraw. My withdrawal request was declined.

Once I sent a ticket, he asked for my name and where I live, because he suspected that I'm "mixing" or "money laundering". I have spent a few days sending him proofs of where funds came from...even offered my user/pass on other site and my wallet file, so he can trace where funds came from.  He insisted on my name and country. I told Vladimir from Russia (which is not truth) and then I got request for passport.

In the end, the last option he gave me is to send funds back to address from which deposit came. Now, the issue was, the deposit came from shared wallet - I have moved funds from YoloDice to Bitsler. And address from which deposit arrived was not under my control.

Luckily, admin of Yolodice was quick and ready to help, so once Bitsler sent my deposit back to YoloDice's BTC address, YoloDice admin returned funds to my account and I have recovered my money.

Never again coming back to Bitsler.

I'm not a criminal, my BTC is not illegal, but I respect my privacy and I refuse to provide my real life identity and PASSPORT (by email) to ANONYMOUS administrator of gambling site!


Conclusion: My issue with Bitsler was solved thanks to YoloDice support.

[shield132]

They (Gustavo) did actually asked me for personal information and passport, because of "suspicious behavior".

Suspicious behavior according to him is not wagering enough. I have made large deposit, made small win, tried to withdraw. My withdrawal request was declined.

Once I sent a ticket, he asked for my name and where I live, because he suspected that I'm "mixing" or "money laundering". I have spent a few days sending him proofs of where funds came from...even offered my user/pass on other site and my wallet file, so he can trace where funds came from.  He insisted on my name and country. I told Vladimir from Russia (which is not truth) and then I got request for passport.

In the end, the last option he gave me is to send funds back to address from which deposit came. Now, the issue was, the deposit came from shared wallet - I have moved funds from YoloDice to Bitsler. And address from which deposit arrived was not under my control.

Luckily, admin of Yolodice was quick and ready to help, so once Bitsler sent my deposit back to YoloDice's BTC address, YoloDice admin returned funds to my account and I have recovered my money.

Never again coming back to Bitsler.

I'm not a criminal, my BTC is not illegal, but I respect my privacy and I refuse to provide my real life identity and PASSPORT (by email) to ANONYMOUS administrator of gambling site!


Conclusion: My issue with Bitsler was solved thanks to YoloDice support.

You are the first who says bitsler requested them identify and pictures of id (at least I have never heared similar request from bitsler). Congrats that your issue is solved.
Hope admin of yolodice or bitsler will come here and confirm this fact too.
Man ar you new on bitsler too? Just ask.

[White-Grey-Black]

They (Gustavo) did actually asked me for personal information and passport, because of "suspicious behavior".

Suspicious behavior according to him is not wagering enough. I have made large deposit, made small win, tried to withdraw. My withdrawal request was declined.

Once I sent a ticket, he asked for my name and where I live, because he suspected that I'm "mixing" or "money laundering". I have spent a few days sending him proofs of where funds came from...even offered my user/pass on other site and my wallet file, so he can trace where funds came from.  He insisted on my name and country. I told Vladimir from Russia (which is not truth) and then I got request for passport.

In the end, the last option he gave me is to send funds back to address from which deposit came. Now, the issue was, the deposit came from shared wallet - I have moved funds from YoloDice to Bitsler. And address from which deposit arrived was not under my control.

Luckily, admin of Yolodice was quick and ready to help, so once Bitsler sent my deposit back to YoloDice's BTC address, YoloDice admin returned funds to my account and I have recovered my money.

Never again coming back to Bitsler.

I'm not a criminal, my BTC is not illegal, but I respect my privacy and I refuse to provide my real life identity and PASSPORT (by email) to ANONYMOUS administrator of gambling site!


Conclusion: My issue with Bitsler was solved thanks to YoloDice support.

I don't know why they considered not having enough wagering as a suspicious activity. it's up to the player when to stop the game and when to withdraw. it's pretty obvious that if you have big bankroll you could easily win small amounts. If your intention is to mix the coins then probably you won't send coins from YD. even if your intention is to mix the coins I don't know why you need to provide your KYC( passport as a proof).

There exist so many casinos here in bitcointalk never seen any admin asking users for the passport as a proof.

yeah, you're lucky, YD admin is very cool and he really tries to understand the situations and help out people.

admins can hope for players to bust coins but it is not a good decision to halt withdraw and ask passport as a proof just because he made a big deposit and won a small amount.

Do they really bother about "where does his deposit come from" just in case if he lost all his deposit ?? ( do they refund back to the actual address)??

[ethan_nx]

You are the first who says bitsler requested them identify and pictures of id (at least I have never heared similar request from bitsler). Congrats that your issue is solved.
Hope admin of yolodice or bitsler will come here and confirm this fact too.
Man ar you new on bitsler too? Just ask.

Hi,

I can confirm this indeed happened, at least AFAIK. I accepted the "reversed" transaction and credited it back to MoneroWorld. I have no idea why admins at Bitstler did this, but every site has their own policies. I just think it would be better if users were informed about any KYC-like policy before they deposit.

This story shows how important it is to not transfer coins directly between sites, but use your own wallet. Better safe than sorry :-) But I am glad we were able to fix it this time!

Cheers!
Ethan (admin of YOLOdice)

[BitGamer899]

You are the first who says bitsler requested them identify and pictures of id (at least I have never heared similar request from bitsler). Congrats that your issue is solved.
Hope admin of yolodice or bitsler will come here and confirm this fact too.
Man ar you new on bitsler too? Just ask.

Hi,

I can confirm this indeed happened, at least AFAIK. I accepted the "reversed" transaction and credited it back to MoneroWorld. I have no idea why admins at Bitstler did this, but every site has their own policies. I just think it would be better if users were informed about any KYC-like policy before they deposit.

This story shows how important it is to not transfer coins directly between sites, but use your own wallet. Better safe than sorry :-) But I am glad we were able to fix it this time!

Cheers!
Ethan (admin of YOLOdice)

    wow thats really bad for bitsler , why would they care where the btc came from? This is why i never play at bitsler, and every time i deposit there i have to wait til admin wakes up and process it ! I stopped playing at bitsler long time  ago (6 months) and good thing there are real time heroes like Ethan_nx who was willing to help out this guy! Good job Yolodice!! Keep it up!

[chris200x9]

You are the first who says bitsler requested them identify and pictures of id (at least I have never heared similar request from bitsler). Congrats that your issue is solved.
Hope admin of yolodice or bitsler will come here and confirm this fact too.
Man ar you new on bitsler too? Just ask.

Hi,

I can confirm this indeed happened, at least AFAIK. I accepted the "reversed" transaction and credited it back to MoneroWorld. I have no idea why admins at Bitstler did this, but every site has their own policies. I just think it would be better if users were informed about any KYC-like policy before they deposit.

This story shows how important it is to not transfer coins directly between sites, but use your own wallet. Better safe than sorry :-) But I am glad we were able to fix it this time!

Cheers!
Ethan (admin of YOLOdice)

But you did a good thing by helping the OP.

We use these cryptos to gamble not to identify yourself but if gambling sites start asking ID proofs then no point in using crypto to gamble.

Many people don't want to waste money in transaction fee so they will try to send directly from one site to another site and also they can avoid one extra transaction time. But it is a good lesson for everyone first to withdraw our coins to our personal wallet before sending to another service.

[adaseb]

You are the first who says bitsler requested them identify and pictures of id (at least I have never heared similar request from bitsler). Congrats that your issue is solved.
Hope admin of yolodice or bitsler will come here and confirm this fact too.
Man ar you new on bitsler too? Just ask.

Hi,

I can confirm this indeed happened, at least AFAIK. I accepted the "reversed" transaction and credited it back to MoneroWorld. I have no idea why admins at Bitstler did this, but every site has their own policies. I just think it would be better if users were informed about any KYC-like policy before they deposit.

This story shows how important it is to not transfer coins directly between sites, but use your own wallet. Better safe than sorry :-) But I am glad we were able to fix it this time!

Cheers!
Ethan (admin of YOLOdice)

But you did a good thing by helping the OP.

We use these cryptos to gamble not to identify yourself but if gambling sites start asking ID proofs then no point in using crypto to gamble.

Many people don't want to waste money in transaction fee so they will try to send directly from one site to another site and also they can avoid one extra transaction time. But it is a good lesson for everyone first to withdraw our coins to our personal wallet before sending to another service.

I keep reading about these issues happening pretty much on many different services and exchanges.

I see 3 ways why his withdraw was flagged.

First one being his country of residence.

Second being a large deposit

Third being no betting activity and withdrawing right away which leads to some type of Bitcoin mixer


Hence probably why they didn't have issues sending back to the originating deposit address

[emberbekas]

They (Gustavo) did actually asked me for personal information and passport, because of "suspicious behavior".

Suspicious behavior according to him is not wagering enough. I have made large deposit, made small win, tried to withdraw. My withdrawal request was declined.

Once I sent a ticket, he asked for my name and where I live, because he suspected that I'm "mixing" or "money laundering". I have spent a few days sending him proofs of where funds came from...even offered my user/pass on other site and my wallet file, so he can trace where funds came from.  He insisted on my name and country. I told Vladimir from Russia (which is not truth) and then I got request for passport.

In the end, the last option he gave me is to send funds back to address from which deposit came. Now, the issue was, the deposit came from shared wallet - I have moved funds from YoloDice to Bitsler. And address from which deposit arrived was not under my control.

Luckily, admin of Yolodice was quick and ready to help, so once Bitsler sent my deposit back to YoloDice's BTC address, YoloDice admin returned funds to my account and I have recovered my money.

Never again coming back to Bitsler.

I'm not a criminal, my BTC is not illegal, but I respect my privacy and I refuse to provide my real life identity and PASSPORT (by email) to ANONYMOUS administrator of gambling site!


Conclusion: My issue with Bitsler was solved thanks to YoloDice support.

The question is, how did you get your small win? Does it make sense or not. For example, if you deposit 1 BTC and then you did all in at 98% to get a small win, I think the casino owner will not complicate your withdrawal, because your wager amounts will make sense. But if you deposit 1 BTC and play with just 10k or 100k satoshi once or twice and then withdrew back your entire balance, it will definitely be a suspicious behavior.

[BreakingBAD]

I am on Bitsler for a month and usually betting low, awesome site.

[Baryom]

You are the first who says bitsler requested them identify and pictures of id (at least I have never heared similar request from bitsler). Congrats that your issue is solved.
Hope admin of yolodice or bitsler will come here and confirm this fact too.
Man ar you new on bitsler too? Just ask.

Hi,

I can confirm this indeed happened, at least AFAIK. I accepted the "reversed" transaction and credited it back to MoneroWorld. I have no idea why admins at Bitstler did this, but every site has their own policies. I just think it would be better if users were informed about any KYC-like policy before they deposit.

This story shows how important it is to not transfer coins directly between sites, but use your own wallet. Better safe than sorry :-) But I am glad we were able to fix it this time!

Cheers!
Ethan (admin of YOLOdice)

Hello,

The player in question deposited and tried to withdraw instantly after doing a single bet only.
That's a suspicious behavior that is shared with others usually trying to mix coins (which isn't allowed on our site seeing as though it's a criminal offense).
Checking the user's identity and sending back the money to the sending address is the only way to return the money to this player IF said' player wants the deposit sent to a different address, other than what was initially used.
If the user accepted the deposit being sent back to the original address, we wouldn't need to ask, nor require any additional information.

Cheers,

[veleten]

to be fair,nobody creates much fuss when fortunejack,for example, introduces the minimum wagered before you can withdraw
they say too many people deposit large sums of money and then withdraw them ,paying only tx and withdrawal fees
using gambling sites as a "free" bitcoin mixer is not new,but most of the whales would not bother mixing their coins this way
but if a player registers,deposits big,then withdraws instantly then there is something fishy from  admin's point of view for sure
and yeah,do not do cross gambling sites/exchanges deposit,boys

[adaseb]

You are the first who says bitsler requested them identify and pictures of id (at least I have never heared similar request from bitsler). Congrats that your issue is solved.
Hope admin of yolodice or bitsler will come here and confirm this fact too.
Man ar you new on bitsler too? Just ask.

Hi,

I can confirm this indeed happened, at least AFAIK. I accepted the "reversed" transaction and credited it back to MoneroWorld. I have no idea why admins at Bitstler did this, but every site has their own policies. I just think it would be better if users were informed about any KYC-like policy before they deposit.

This story shows how important it is to not transfer coins directly between sites, but use your own wallet. Better safe than sorry :-) But I am glad we were able to fix it this time!

Cheers!
Ethan (admin of YOLOdice)

Hello,

The player in question deposited and tried to withdraw instantly after doing a single bet only.
That's a suspicious behavior that is shared with others usually trying to mix coins (which isn't allowed on our site seeing as though it's a criminal offense).
Checking the user's identity and sending back the money to the sending address is the only way to return the money to this player IF said' player wants the deposit sent to a different address, other than what was initially used.
If the user accepted the deposit being sent back to the original address, we wouldn't need to ask, nor require any additional information.

Cheers,

So when you notice this kind of behavior and get the withdraw flagged. You need the passport and ID just for liability reasons?

Say someone hacked some exchange and those funds were sent to your site and you instatnely let them withdraw to another address, you would be liable since the stolen funds ended up on your exchange?

[shield132]

You are the first who says bitsler requested them identify and pictures of id (at least I have never heared similar request from bitsler). Congrats that your issue is solved.
Hope admin of yolodice or bitsler will come here and confirm this fact too.
Man ar you new on bitsler too? Just ask.

Hi,

I can confirm this indeed happened, at least AFAIK. I accepted the "reversed" transaction and credited it back to MoneroWorld. I have no idea why admins at Bitstler did this, but every site has their own policies. I just think it would be better if users were informed about any KYC-like policy before they deposit.

This story shows how important it is to not transfer coins directly between sites, but use your own wallet. Better safe than sorry :-) But I am glad we were able to fix it this time!

Cheers!
Ethan (admin of YOLOdice)

    wow thats really bad for bitsler , why would they care where the btc came from? This is why i never play at bitsler, and every time i deposit there i have to wait til admin wakes up and process it ! I stopped playing at bitsler long time  ago (6 months) and good thing there are real time heroes like Ethan_nx who was willing to help out this guy! Good job Yolodice!! Keep it up!

Oh please don't make ethan a new marvel superhero. Yes, he did a great job for that user but also at the same time Baryom explained the reason of all these. Player just deposited, made single bet and withdrew to another adress. If you were a owner of website, wouldn't you doubt? Btw was anyone scammed? Bitsler was ok to return btc to the adress from where bitcoins were deposited.
I think this task needs full stop, everything is solved and clear.

[jamyr]

You are the first who says bitsler requested them identify and pictures of id (at least I have never heared similar request from bitsler). Congrats that your issue is solved.
Hope admin of yolodice or bitsler will come here and confirm this fact too.
Man ar you new on bitsler too? Just ask.

Hi,

I can confirm this indeed happened, at least AFAIK. I accepted the "reversed" transaction and credited it back to MoneroWorld. I have no idea why admins at Bitstler did this, but every site has their own policies. I just think it would be better if users were informed about any KYC-like policy before they deposit.

This story shows how important it is to not transfer coins directly between sites, but use your own wallet. Better safe than sorry :-) But I am glad we were able to fix it this time!

Cheers!
Ethan (admin of YOLOdice)

But you did a good thing by helping the OP.

We use these cryptos to gamble not to identify yourself but if gambling sites start asking ID proofs then no point in using crypto to gamble.

Many people don't want to waste money in transaction fee so they will try to send directly from one site to another site and also they can avoid one extra transaction time. But it is a good lesson for everyone first to withdraw our coins to our personal wallet before sending to another service.

I agree that most people who plays from site-to-site, sometimes just directly deposit from a gambling site to another to save fees and time. Kudos to ethan_nx for being cooperative to the players problem but we can't blame bitsler for flagging "suspicious" activity and they did what is the best, to reverse the transaction and send it back to the address it came from.

I just don't think it is the best decision to ask for ID's in whatever circumstance since we are in the crypto-world.

[chris200x9]

I just don't think it is the best decision to ask for ID's in whatever circumstance since we are in the crypto-world.

Yes, I too didn't expect this kind of requirement from Bitsler because I like this site very much and the way Admin promote this site.

I think he should come up with some guidelines to avoid in future asking for personal information to release the funds.

[@ltra]

I just don't think it is the best decision to ask for ID's in whatever circumstance since we are in the crypto-world.

Yes, I too didn't expect this kind of requirement from Bitsler because I like this site very much and the way Admin promote this site.

I think he should come up with some guidelines to avoid in future asking for personal information to release the funds.

It was just a deposit on which they were asking for ID. If they suspect something strange they should found more about from where it was withdrew before asking for ID. Well he didn't cheated or scammed anything. Privacy is the thing for which people gamble online, it shouldn't be breached.

[emberbekas]

I just don't think it is the best decision to ask for ID's in whatever circumstance since we are in the crypto-world.

Yes, I too didn't expect this kind of requirement from Bitsler because I like this site very much and the way Admin promote this site.

I think he should come up with some guidelines to avoid in future asking for personal information to release the funds.

Everyone doesn't want to send their personal ID to the casino, yes that's right! But in very rare circumstances, such a thing will be needed because not all people will do good and obey the rules. One thing is for sure, if we do not do something bad / break the rules, we don't need to worry. Such policy  will be applied to "special users" only and I think most casino will do the same thing if they faced bad conditions regarding their users.

[adaseb]

I just don't think it is the best decision to ask for ID's in whatever circumstance since we are in the crypto-world.

Yes, I too didn't expect this kind of requirement from Bitsler because I like this site very much and the way Admin promote this site.

I think he should come up with some guidelines to avoid in future asking for personal information to release the funds.

They cannot state what is the limit for a deposit to get flagged because people would just deposit a satishi less than that to get away with it.

Most exchanges and banks do this also. If you deposit over a certain limit, they will want verification where the funds came from. And they will never state this limit for obvious reasons

[MinerHQ]

They cannot state what is the limit for a deposit to get flagged because people would just deposit a satishi less than that to get away with it.

Most exchanges and banks do this also. If you deposit over a certain limit, they will want verification where the funds came from. And they will never state this limit for obvious reasons

It is gambling site, not a bank and currently, I don't think that anywhere their say that in certain cases users may need to disclose their identity. I think in that case they suspected user is using their exchange for mixing coins, not to verify how the user got those coins.