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Author Topic: Wirex- Bitcoin Debit Card | Buy Bitcoin | Mobile Banking | Send Money  (Read 69603 times)
teukka79
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May 12, 2017, 11:43:58 AM
 #461

i made purchase on amazon.co.uk then i got charged in 9th may for all items i ordered then two days later i got mail from amazon.co.uk that my payment has been declined. then next day i got charged some more and now i have payed more than what my order cost. what a mess  Angry

just buy amazon vouchers for bitcoin, why do you need card for that...

i do other payments as well not only on amazon but thanks for the tip.
eduBTC
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May 13, 2017, 09:39:23 PM
 #462

@Wirex:

Please can you implement that user can generate new BTC-adresses for every transaktion to Wirex?
Its standard in the BTC-world to use new addresses for every transaktion.

Z80
Just use another wallet, with better features and lower fees (wirex charges 20%)
Wirex (OP)
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May 15, 2017, 05:28:59 PM
 #463

I have several tickets open with Wirex since May 1. No response so far. One exchange is stuck in pending state and I can't access neither my BTC nor EUR balance. I wonder if there's something suspicious going on there? Their service is getting worse and worse. I'm with them for about 3 years already and I haven't had a single hassle-free transaction. Either connection error or some other issues. Can't be relied upon at all.

Hello friend. Are you still experiencing any issue with the platform? Please send me your support ticket number so I can track the issue

Wirex — crypto-friendly currency accounts, VISA debit cards, bitcoin wallet, and now PCI DSS certified.
maltrox
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May 16, 2017, 01:37:55 AM
 #464

Watch Out guys. Wirex Mastercards suddenly blocked!!!

They are migrating to Visa, but they've just suddenly cut loading Marstercards without prior announces.
marty123
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May 16, 2017, 09:50:07 AM
 #465

Why this insane exchange rate

1728$ is actual btc rate at 9:47 am forum time

1364$ is wirex btc exchange rate

27% markup, is this not fair?

we are losing 1/3 rd of our Bitcoin withdrawal.

Can you guys please fix this today. Please do not charge from us your customers more than 5 to 10%.
eduBTC
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May 16, 2017, 10:43:44 AM
 #466

Why this insane exchange rate

1728$ is actual btc rate at 9:47 am forum time

1364$ is wirex btc exchange rate

27% markup, is this not fair?

we are losing 1/3 rd of our Bitcoin withdrawal.

Can you guys please fix this today. Please do not charge from us your customers more than 5 to 10%.
They are doing this now for a month, nothing will stop them now. There is no mercy from them. Just order another debit card.
asc80
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May 16, 2017, 01:15:06 PM
 #467

It seems Wirex VISA cards are being declined too. What is going on?
asc80
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May 16, 2017, 01:50:29 PM
 #468

Eventually, the transaction passed through, but it's a bit worrisome.
marty123
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May 16, 2017, 02:03:35 PM
 #469

One error after another keeps happening in your website, just before few minutes i saw that markup has been reduced to 10% from 27%

and now i am not able to login, it goes to 2fa step and then i get this error





and this error




Please fix all these bugs and let the users have a good and seamless experience.
Jeremycoin
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May 16, 2017, 02:14:38 PM
 #470

Did anyone of you also get this email?


I think it's actually nice of Wirex to give a free charge for the card replacement, and including the free delivery Grin

faucet used to be profitable
asc80
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May 16, 2017, 02:19:59 PM
 #471

Why this insane exchange rate

1728$ is actual btc rate at 9:47 am forum time

1364$ is wirex btc exchange rate

27% markup, is this not fair?

we are losing 1/3 rd of our Bitcoin withdrawal.

Can you guys please fix this today. Please do not charge from us your customers more than 5 to 10%.

How much BTC were you going to sell? They say exchange rate adjusts depending on the amount.
marty123
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May 16, 2017, 02:44:37 PM
 #472

Why this insane exchange rate

1728$ is actual btc rate at 9:47 am forum time

1364$ is wirex btc exchange rate

27% markup, is this not fair?

we are losing 1/3 rd of our Bitcoin withdrawal.

Can you guys please fix this today. Please do not charge from us your customers more than 5 to 10%.

How much BTC were you going to sell? They say exchange rate adjusts depending on the amount.

It was about 100$.



Now i am not able to login. Anyone with  two factor authentication enabled able to login now?
BitMaxz
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May 16, 2017, 05:45:32 PM
 #473

Hi Wirex Let me ask if it is possible the virtual card of wirex can be link in paypal and withdraw funds from paypal?
What the rates of exchanging my paypal funds into bitcoin..
I was looking by many months about working crypto virtual card that can exchange my paypal funds..

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gustavowirex
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May 16, 2017, 06:00:54 PM
 #474

I use wirexapp for almost one year, since they were called E-coin and they always had a shitty service but always had the necessary to use it. Today I am done, I will clear how exactly this company is scamming people.


Pictures were took in the time of the thread.

Evidence #1: Money disappeard from my Plastic Master Card which I had $10 USD without using for some weeks, then it got reduced to $0.81
https://gyazo.com/fb3e528dce15a79d2dfda7afa811324c
In the evidence also are not showing my last transactions with the card (this got cleared so I can not claim how it disappeared)


Evidence #2: Their ridiculous rates for BTC/USD card its almost 30%. Here is a gif when today price is $1756 www.preev.com rates and wirex claims $1747.49 which is good, but when we proceed the trade
it converts into 30% less, nice scam WIREX, good job.

https://gyazo.com/c94bc6f2f53351294a43e95d14a2944e

Paying 0.007384 BTC which is worth $13 USD in preev right now:
https://gyazo.com/81bd7e409baf20bd9645c77322f2ae8d
I will get $10 in the card.
This is 30% fees

Evidence #:
I withdrawn money to the visa card TWO WEEKS AGO:
https://gyazo.com/6a9b8bdca326aa3f11ae14c33cbe2722

Funds disappeared in the air, paypal obviously sent the money as is not the first time I withdraw money there, but e-coin ignores my tickets for two weeks. And yes my account is verified.


Guys, I will swap to other services and I dont get involved with a company that threats their customers like idiots, they are scamming us and we continue using their services.


I sent a ticket in order to close my account with them, they can keep my $56 USD which are locked somewhere, I thank to god is not more than that.


#E-COIN SCAMMERS
#WIREXAPP SCAMMERS.
marty123
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May 17, 2017, 02:06:54 PM
 #475

Now Wirex is working fine for me.

I am waiting for the dhl tracking number for the new visa card i had ordered yesterday.
gustavowirex
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May 17, 2017, 05:12:08 PM
 #476

Now Wirex is working fine for me.

I am waiting for the dhl tracking number for the new visa card i had ordered yesterday.
If you are fine paying 30% per exchange, and money disappear from your account randomly, and if you need help you have to wait weeks, then have fun my friend

Wirex scammers.
marty123
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May 17, 2017, 06:36:00 PM
 #477

Wirex should also offer competitive rates to the competition, if it does not give rates on par or better than its competitors Uquid, Advcash, Xapo , cryptopay etc etc, wirex customers will switch to better rate debit card.
sergeykapavlenko
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May 18, 2017, 09:00:05 AM
 #478

https://gyazo.com/cf75fa87547bfdb3651e5a42e2011ca9 189usd


I withdrew money from PayPal on May 9th. Money did not come to the card for today. The transaction is completed in the paypal. I opened the ticket on wirex(107202 103629 108061) but no one answers me. The paypal support says that they sent money, and for their part they did everything. It's not the first time I've had withdraw money, it was good before that.
My money was stolen by wirex? Or how many time i must wait for them?

sorry for my English(
httpster
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May 18, 2017, 09:23:35 AM
 #479

https://gyazo.com/cf75fa87547bfdb3651e5a42e2011ca9 189usd


I withdrew money from PayPal on May 9th. Money did not come to the card for today. The transaction is completed in the paypal. I opened the ticket on wirex(107202 103629 108061) but no one answers me. The paypal support says that they sent money, and for their part they did everything. It's not the first time I've had withdraw money, it was good before that.
My money was stolen by wirex? Or how many time i must wait for them?

sorry for my English(

You have to mail Wirex support to manually fix your balance and send them paypal transaction information (usually just copy info from paypal's email you got), it is not automatic. Strange, I know. Also, do not use word "paypal" anywhere in mail subject or body when mailing wirex support as system will automatically close your ticket - change to "pay-pal" or something.

Good luck.
sergeykapavlenko
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May 18, 2017, 10:14:45 AM
 #480




You have to mail Wirex support to manually fix your balance and send them paypal transaction information (usually just copy info from paypal's email you got), it is not automatic. Strange, I know. Also, do not use word "paypal" anywhere in mail subject or body when mailing wirex support as system will automatically close your ticket - change to "pay-pal" or something.

Good luck.
Thank you, I wrote them again. Last time I saw a transaction in history but the balance was empty. But i do not have this transaction in my card's history now. Support does not answer me(
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