Get-Paid.com
|
|
December 14, 2017, 09:12:54 PM Last edit: December 15, 2017, 03:12:12 AM by Get-Paid.com |
|
957bde2fae79 - we sent NEM and it showed "Waiting for Payment" - contacted Changelly - they replied within hours and fixed it.
That's GOOD support unlike trading platforms (e.g. Bitfinex) that don't reply to emails.
Thanks Changelly!
|
|
|
|
jt101jt101
Newbie
Offline
Activity: 33
Merit: 0
|
|
December 15, 2017, 04:10:38 AM |
|
i found this while googling & i notice their rates (ref purpose from btc to bch) are far better than shapeshift. can i safely say this is currently the best exchange? can someone suggest if this is not the BEST! tks in advance
|
|
|
|
Goosus
Newbie
Offline
Activity: 6
Merit: 0
|
|
December 15, 2017, 03:02:59 PM |
|
957bde2fae79 - we sent NEM and it showed "Waiting for Payment" - contacted Changelly - they replied within hours and fixed it.
That's GOOD support unlike trading platforms (e.g. Bitfinex) that don't reply to emails.
Thanks Changelly!
AHAHAHAHHAAH Check this guys name. Ask literally anyone (apart from this guy) how long their support takes to get back to you and you will know this is not correct.... Notice how Changelly disappeared from this thread? They are exit scamming doing selective payouts, my guess is they got hacked and are trying to recover before word gets out. They have had my Ripple sitting in their wallet, clearly visible, for over 4 days now. DO NOT USE THEM. THEY ARE INCORPORATED IN PANAMA AND YOU CAN DO SFA ABOUT THEM SCAMMING YOU TOO!
|
|
|
|
WalterK
Newbie
Offline
Activity: 21
Merit: 0
|
|
December 16, 2017, 01:16:45 AM |
|
I Use the coinomi wallet and mostly exchange using shapeshift. Never had to wait for an hour or even more like with changelly. This is already the third time I exchange coins that they are taking far too long. Now it's been over 3hours since they received my coins, the first time I even had to wait a couple of days. Having troubles is something that can always happen but not like this. Right now I'm losing money because I can't use my coins because changelly is'nt such an instant exchange after all. I get that bitcoin and ether are having slow transactions but I'm not converting either of them.
U Guys really need to fix this or people are going to stop trusting your exchange.
Hope my transaction arrives shortly!
|
|
|
|
jjacob
Legendary
Offline
Activity: 1554
Merit: 1026
★Nitrogensports.eu★
|
|
December 17, 2017, 06:08:47 PM |
|
After all these years in the cryptoworld, I seem to have walked right into this with my eyes closed. Changelly - My transaction a9a5f964a27d has peen pending for 8+ days, after the funds reached your wallet.At least they seem to respond on twitter. They seem to have blocked comments on reddit. They seem to be trying to clear the small value transactions, while leaving the big ones open. Goosus, please let us know if your issue gets resolved.
|
|
|
|
jt101jt101
Newbie
Offline
Activity: 33
Merit: 0
|
|
December 18, 2017, 12:50:54 AM |
|
i have not used changelly so far am trying to find out more over here. so far heard abt "minergate + missing coin + bytecoin" but i hope changelly is different. keeping an eye on this thread now. any alternative will be appreciated, tks
|
|
|
|
WalterK
Newbie
Offline
Activity: 21
Merit: 0
|
|
December 18, 2017, 07:09:15 AM |
|
Although it took them a while my last pending transaction was also transfered. The high interest in crypto's seems to have it's toll on a lot of services. I hope Changelly will expand it's team according to marketdemand because it will be booming from now! I have lost some money due to the long transactiontimes which is a pitty! For now I will keep using changelly.
|
|
|
|
jjacob
Legendary
Offline
Activity: 1554
Merit: 1026
★Nitrogensports.eu★
|
|
December 18, 2017, 07:04:04 PM |
|
Although it took them a while my last pending transaction was also transfered. The high interest in crypto's seems to have it's toll on a lot of services. I hope Changelly will expand it's team according to marketdemand because it will be booming from now! I have lost some money due to the long transactiontimes which is a pitty! For now I will keep using changelly.
A lot of services have been affected by the rapid increase in crypto volumes, but at least they keep their users updated. Changelly seems to be going to the other extreme, censoring users comments on reddit and maintaining a stoic silence. Plus they seem to be selectively clearing transactions. No wonder people are worried.
|
|
|
|
rv_artist
Newbie
Offline
Activity: 9
Merit: 0
|
|
December 18, 2017, 08:47:32 PM Last edit: December 19, 2017, 07:34:22 AM by rv_artist |
|
everything is super! I have no complaints! the money finally came!
|
|
|
|
Changelly (OP)
Member
Offline
Activity: 163
Merit: 11
Supersonic swaps for your digital assets
|
|
December 18, 2017, 11:13:01 PM Last edit: December 18, 2017, 11:42:51 PM by Changelly |
|
Dear Customers, our deeply apologies for such a long delay. We are overwhelmed in support. Amount 10 BTC Money received 07 Dec 2017, 18:29:34 Fee 2,838.313911 XEM Exchange rate 1 BTC = 56,645.675214 XEM
Transaction # be0c37671032 ======================
Funds has been sent again to your NEM/XEM wallet. Please, check the balance! After all these years in the cryptoworld, I seem to have walked right into this with my eyes closed. Changelly - My transaction a9a5f964a27d has peen pending for 8+ days, after the funds reached your wallet.
We've upgraded our Byteball wallet and resent funds. TX seems to be confirmed.
|
|
|
|
Changelly is a non-custodial instant cryptocurrency exchange. We act as an intermediary between crypto exchanges and users, offering access to 150+ cryptocurrencies. The company mission is making exchange process effortless for everyone who wants to invest in cryptocurrency. Operating since 2015, the platform and its mobile app attract over a million visitors monthly who enjoy high limits, fast transactions, and 24/7 live support.
Changelly offers its API and a customizable payment widget to any crypto service that wishes to broaden its audience and implement new exchange options. The platform also provides its Affiliate program with a 50% revenue share mechanism.
Changelly partners with Exodus, Binance, BRD, Coinpayments, Binance, Coinomi, Huobi Wallet and other well-known players in the crypto industry
We offer you an intuitive interface, the best exchange rates and secure transactions. We aspire to establish mutual trust with our clients; thereof we don’t have any hidden or unreasonable fees. We always charge only 0.5% fee for crypto-to-crypto transactions and that’s it, full stop.
|
|
|
Changelly (OP)
Member
Offline
Activity: 163
Merit: 11
Supersonic swaps for your digital assets
|
|
December 18, 2017, 11:16:25 PM |
|
Dear Customers, due to the demand that increased 4 times for the last weeks, our support team is clogged. Bitcoin and Ethereum blockchains are always overloaded, exchange partners stuck the orders under the extremely high load, etc.. We are working to expand our team, but hiring and educational processes take time. We pledge to reply to your queries in 72h on avg. We highly appreciate your patience and value your time! We suggest you not to duplicate tickets and provide hashes and TX id's in a plain text. We are able to answer at support@changelly.com only, as we are checking social networks occasionally. Thank you for the trust and hope for your patience!
|
|
|
|
Changelly is a non-custodial instant cryptocurrency exchange. We act as an intermediary between crypto exchanges and users, offering access to 150+ cryptocurrencies. The company mission is making exchange process effortless for everyone who wants to invest in cryptocurrency. Operating since 2015, the platform and its mobile app attract over a million visitors monthly who enjoy high limits, fast transactions, and 24/7 live support.
Changelly offers its API and a customizable payment widget to any crypto service that wishes to broaden its audience and implement new exchange options. The platform also provides its Affiliate program with a 50% revenue share mechanism.
Changelly partners with Exodus, Binance, BRD, Coinpayments, Binance, Coinomi, Huobi Wallet and other well-known players in the crypto industry
We offer you an intuitive interface, the best exchange rates and secure transactions. We aspire to establish mutual trust with our clients; thereof we don’t have any hidden or unreasonable fees. We always charge only 0.5% fee for crypto-to-crypto transactions and that’s it, full stop.
|
|
|
scayli0
Newbie
Offline
Activity: 2
Merit: 0
|
|
December 18, 2017, 11:20:46 PM |
|
I sent ltc to exchange pivx on changelly. After waiting exchange for 1 hours it said sorry transaction failed. I'm trying to reach support center but no answer. There is an option for refunding on shapeshift, but I can't refund my ltc on changelly. Did I loose my ltc? How can I refund it?
date I sent my ltc: 15 Dec 2017 Transaction # dec371d198bf
|
|
|
|
rv_artist
Newbie
Offline
Activity: 9
Merit: 0
|
|
December 19, 2017, 07:33:55 AM |
|
everything is super! I have no complaints! the money finally came!
|
|
|
|
jjacob
Legendary
Offline
Activity: 1554
Merit: 1026
★Nitrogensports.eu★
|
|
December 19, 2017, 08:28:05 AM |
|
I confirm that the transaction was completed. Goosus, I hope your issue gets sorted too. Changelly could do a better job of managing their tickets and complaints, but it seems legit now.
|
|
|
|
jt101jt101
Newbie
Offline
Activity: 33
Merit: 0
|
|
December 19, 2017, 08:39:01 AM Last edit: December 19, 2017, 12:47:22 PM by jt101jt101 |
|
i've decided to try changelly around 3 hours ago after paid btc with 14 confirmation i still cannot get my exchanged coin. worse of all the rates keeps changing at the site moving up & down as i'm writing. i would assume when i does go through i will never get that better rates when i initiated the exchange. i should hv listen to some of the negative comments posted here. i hv many transactions with shapeshift without much delay at most is less than 1 hour after payment by btc even with less confirmation i still get my exchanged coins. i don't think i will ever use them again. why? because you will never get that good rates by the time exchange concluded. btw my transaction isstill in exchange mode not sure how long before i get my coins will update here when i get them *UPDATE* : finally transaction was successful quantity is exactly what i get at point of transaction but after 6 hours later, anyway thanks Changelly appreciated it
|
|
|
|
Ahto_paine
Newbie
Offline
Activity: 3
Merit: 0
|
|
December 19, 2017, 08:51:08 AM |
|
Waiting for payment 07 Dec 2017, 12:37:30 xxx USD 1 USD = 2.84070796 XRP
STILL WAITING!! Transaction ID: 7c0d1e8450b5
INDACOIN told they reseived money 7 dec. Solve this please!!
|
|
|
|
Mikhail74ico
Newbie
Offline
Activity: 1
Merit: 0
|
|
December 19, 2017, 10:11:46 AM |
|
Have problems with exchanging BTC to BCH. I wait more then 3 hours and the price is always changing. 4325a43369e5DETAILS Here is my exchanging I'd. Please check!
|
|
|
|
crypto12345
Newbie
Offline
Activity: 1
Merit: 0
|
|
December 19, 2017, 10:26:50 AM Last edit: December 19, 2017, 12:51:27 PM by crypto12345 |
|
Hi, I changed 0.52883611 bitcoins for 2,574.84471909 TenX PAY yesterday. The transaction id ad66d780dad4 The transaction is marked as completed at Changelly, but I didn't recieve the tokens on my address 0x0E5d65Cd8F117BF87CA59A597441b50e4F423Da3 https://etherscan.io/token/0xb97048628db6b661d4c2aa833e95dbe1a905b280?a=0x0e5d65cd8f117bf87ca59a597441b50e4f423da3Here's the transaction link https://etherscan.io/tx/0xae78f9382cf63ac4b1b88e692df1f12fd9d725567a9f1762c3836510f6842fd6The transaction failed, I would like you to send the tokens to the same address. Below is my transaction info: Transaction # ad66d780dad4 Input transaction hash 98f3f3bb2ce9de1a52707c4efd0260ce7f7c66f9a34975dd08edb5c9b18b039a Amount 0.52883611 BTC Money received 18 Dec 2017, 22:35:27 Fee 12.94896843 PAY Exchange rate 1 BTC = 4,893.35653967 PAY Receiver 0x0E5d65Cd8F117BF87CA59A597441b50e4F423Da3 Output transaction hash 0xae78f9382cf63ac4b1b88e692df1f12fd9d725567a9f1762c3836510f6842fd6 Amount 2,574.84471909 PAY Money sent 19 Dec 2017, 03:12:01
|
|
|
|
Ahto_paine
Newbie
Offline
Activity: 3
Merit: 0
|
|
December 19, 2017, 07:15:14 PM |
|
Waiting for payment 07 Dec 2017, 12:37:30 xxx USD 1 USD = 2.84070796 XRP
STILL WAITING!! Transaction ID: 7c0d1e8450b5
INDACOIN told they reseived money 7 dec. Solve this please!!
And posting aroud the net helped... Now Indacoin mailed: "Hi, We have checked your transactions and there was a technical error on our side during the funds being sent out. We are really sorry for this inconvenience, the funds will be sent again shortly and it the status on Changelly will update. Here is a 5% discount coupon for the trouble" Yeah...5% discount 1 USD = 0.96542503 XRP exchange rate! when i make payment rate is something else. XRP:s are wallet now, but i find diffrent place to buy cryptos.
|
|
|
|
BitcoinPlusBus
Legendary
Offline
Activity: 1484
Merit: 1032
|
|
December 20, 2017, 10:07:53 AM |
|
Hello Changelly team We emailed you a couple of times before about getting Bitcoinplus [XBC] listed but haven't had much feedback yet?You can reach me here via pm or any other team member off the thread or contactus@bitcoinplus.org
|
|
|
|
|