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Author Topic: Changelly.com - instant exchange. VISA/Mastercard accepted.  (Read 27247 times)
Changelly
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April 12, 2016, 08:38:20 PM
Merited by Financisto (1)
#1

Welcome to Changelly - the smoothest crypto currency exchange!

https://changelly.com/

Changelly is a popular cryptocurrency exchange providing the ability to instantly and seamlessly exchange over 100 altcoins at the best market rate or buy them using a bank card.

Operating since 2015, Changelly has attracted over 2M registered users from around the world. Currently, the service processes more than 15K transactions weekly with a monthly turnover of around 60K BTC.

Changelly offers its API and a customizable payment widget for any crypto service that wishes to increase its turnover. The exchange provides its Affiliate program with a quite appealing revenue share mechanism. Changelly is a partner with Jaxx, Coinmarketcap, Breadwallet, Mycelium, Coinpayments, Uquid debit card, Coinomi, and other prominent companies.

Supported coins
BTC / ETH / ETC / LSK / MAID / XLM / LTC / NAV / POT / XMR / AMP / NXT / DASH / RADS / BCH / AEON / NBT / FCN / QCN / XEM / DOGE / SBD / NOAH / XRP / STRAT / LBRY and 80+ coins.

Advantages
  • Comprehensive and handy interface
  • Visa/Mastercard worldwide payments supported
  • No amount restrictions for crypto-crypto transactions
  • Just 0.5 % fee for crypto-crypto exchanges

Links

Join our community and follow us on:

We're always pleased to answer your questions at support@changelly.com


https://Changelly.com - instant cryptocurrency exchange!
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April 14, 2016, 09:16:58 PM
#2

Hey all!

I am from MinerGate team. We are excited to launch Changelly because we believe that anybody should be able to experience the most of cryptocurrencies even without having extensive knowledge or years of expertise.
Following MinerGate's best traditions, Changelly welcomes crypto enthusiasts with any level of knowledge and gives you the best rates for Bitcoin and many altcoins, such as Ethereum, Nubits, Dash, Doge, Litecoin, Monero, Rads and many others.

Feel free to share your experience and thoughts here, looking forward to improving basing on our customers' wishes and becoming the best cryptocurrency exchange out there!



.GLOBAL DECENTRALIZED ADVERTISING EXCHANGE.

Token sale: MAY 21

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April 16, 2016, 12:31:55 AM
#3

Looks really good!
nice name, nice concept..wish you all the best!


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April 17, 2016, 12:05:00 PM
#4

I have tested, and must say, good job, simple and fast
Changelly
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April 21, 2016, 02:30:56 PM
#5

Looks really good!
nice name, nice concept..wish you all the best!




Thank you, we are doing our best!

https://Changelly.com - instant cryptocurrency exchange!
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April 21, 2016, 02:48:54 PM
#6

I have tested, and must say, good job, simple and fast

Great to know, thank you  Smiley

https://Changelly.com - instant cryptocurrency exchange!
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June 29, 2016, 01:42:10 PM
#7

Were happy to announce that Lisk is now on Changelly!

Buy/sell Lisk at the best rate: Changelly.com

Learn more about Lisk in our blog

https://Changelly.com - instant cryptocurrency exchange!
fortunecrypto
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June 30, 2016, 03:09:57 PM
#8

I have known this exchange way back when I am active mining on minergate,it's so easy to exchange your coin here but hopefully they can add more coins some of the coins that they are adding are of cryptonote algos..


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weiDex||.WHITEPAPER.|
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July 01, 2016, 02:26:26 PM
#9

I have known this exchange way back when I am active mining on minergate,it's so easy to exchange your coin here but hopefully they can add more coins some of the coins that they are adding are of cryptonote algos..

Thanks for your feedback! We have plans to add more alt coins!
What coins are most promising in your opinion?

https://Changelly.com - instant cryptocurrency exchange!
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July 01, 2016, 02:50:36 PM
#10

Hey all!

I am from MinerGate team. We are excited to launch Changelly because we believe that anybody should be able to experience the most of cryptocurrencies even without having extensive knowledge or years of expertise.
Following MinerGate's best traditions, Changelly welcomes crypto enthusiasts with any level of knowledge and gives you the best rates for Bitcoin and many altcoins, such as Ethereum, Nubits, Dash, Doge, Litecoin, Monero, Rads and many others.

Feel free to share your experience and thoughts here, looking forward to improving basing on our customers' wishes and becoming the best cryptocurrency exchange out there!




Really awesome platform for instant exchange of cryptocurrency. Find on minergate really appreciate. Good UI and UX along with strong security.

 Good Job....

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July 02, 2016, 01:05:47 PM
#11

Is their an option of adding more coins or only those mentioned in op
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July 02, 2016, 01:21:55 PM
#12

Is their an option of adding more coins or only those mentioned in op
We would love to add a coin too, at the exchange.
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July 28, 2016, 01:30:35 PM
#13

Dear users!
We're glad to announce that Ethereum classic is now available on Changelly.
You can buy and sell an unlimited amount of ETC at the best rates.

https://Changelly.com - instant cryptocurrency exchange!
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August 24, 2016, 06:54:31 PM
#14

Recently we have added STEEM and Steem dollar to our exchange service!
here is instruction how to Exchange STEEM/SBD to BTC/ETH/etc on Changelly.com

https://Changelly.com - instant cryptocurrency exchange!
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August 25, 2016, 09:30:33 AM
#15

I see your site yeah im very like your design there and this one Transfer from one wallet to another within seconds. It's that simple.

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September 15, 2016, 07:27:46 PM
#16

Guys, thanks for you positive feedback!

Ripple skyrocketed!
Changelly.com helps you to buy XRP instantly.
here is the short guide, how to:
https://changelly.com/blog/exchange-bitcoin-btc-ripple-xrp/

https://Changelly.com - instant cryptocurrency exchange!
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October 07, 2016, 12:27:09 AM
#17

What makes your exchange different from Shapeshift?  Why should I switch?   It seems you have most of the same coins.  Do you consider adding less popular coins?  I know Shapeshift is still yet to add back coins since the hack...  It would be great if you would add those coins!

Your website has a very nice polished appearance.  Great work with that.
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October 07, 2016, 05:19:08 AM
#18

just 0.5 % fee for all operations i will suggest some reduction in this your charges since you are just starting this exchange as this might make more people to join your site.
white label API for developers What do you mean by this?
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October 08, 2016, 12:33:24 PM
#19

I have known this exchange way back when I am active mining on minergate,it's so easy to exchange your coin here but hopefully they can add more coins some of the coins that they are adding are of cryptonote algos..


They have many coins for a new exchange. But the 0.5% rate is not as competitive, some exchanges go as low as 0.15%
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October 13, 2016, 10:31:12 PM
#20

Everything looking very nice,i just miss Gamecredits on Changelly.com.
I hope you can add Gamecredits too.

Much better then https://shapeshift.io  Grin

https://coinmarketcap.com/currencies/gamecredits/
https://bitcointalk.org/index.php?topic=1266597.0

Good Luck with your great instand Exchange ❤️

Best,
Gaben

You're right.I am crazy. But you know what else? I don't give a fuck.
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October 27, 2016, 03:04:26 PM
#21

Thank you for your kind words, guys!

You can instantly exchange almost any amount of supported coins. All rates are determined by a robot making bid/ask orders on the largest crypto trade platforms, like Bittrex, Poloniex etc. to propose a better rate.

What makes your exchange different from Shapeshift?  Why should I switch?   It seems you have most of the same coins.  Do you consider adding less popular coins?  I know Shapeshift is still yet to add back coins since the hack...  It would be great if you would add those coins!

Unlike ShapeShift, we haven't amount restrictions and offer specific coins at a better rate to exchange. Also we suppose that we have more intuitive interface. We saves users exchanges history, that makes process clearly for user, and help us to give better support if needed.

just 0.5 % fee for all operations i will suggest some reduction in this your charges since you are just starting this exchange as this might make more people to join your site.

Talking about commissions, it's important to mention that although the commission is little higher than traders have, we offer a fully automatized and easy exchange at profitable rates without amount restrictions. As a result, you exchange your cryptos in a cost-savvy way, especially when it comes to large transactions.

white label API for developers What do you mean by this?


We use an API to provide an instant exchange for payments in altcoins (like Decent ICO) and automatic conversions into a proper currency (like an official NEM/XEM wallet).
We offer a quick button which can be placed on a website for fast and easy conversions. The button is already placed on Coinmarketcap and Coingecko.

Everything looking very nice,i just miss Gamecredits on Changelly.com.
I hope you can add Gamecredits too.
Much better then https://shapeshift.io  Grin
Gaben, thank you! We're constantly looking for promising cryptocurrencies to support! We'll be happy to consider them at pro@changelly.com

Any suggestions or recommendations are welcome! We appreciate your opinion.

https://Changelly.com - instant cryptocurrency exchange!
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October 29, 2016, 12:43:02 AM
#22

We're proud to announce Zcash available on Changelly!
You can buy ZEC instantly for Bitcoin or Ethereum or any other crypto!


https://Changelly.com - instant cryptocurrency exchange!
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November 09, 2016, 05:34:52 AM
#23

Your instant crypto exchange is very nice. It's a true competitor to the famous SS.

Congratulations!

Suggestions: try to improve the offered liquidity so you can offer lower (and more competitive) spreads...

p.s. If money is an issue for upgrading that, you might raise some at places like www.bnktothefuture.com

Cheers.

a BitcoinTalk's Escrow Providers: Ranking & Blacklist a Brainwallet & Paper Wallet projects a If you think freedom matters, please help keeping these privacy projects alive (donating some coins): Tor a Tails a Qubes OS a Whonix a ProtonMail a Tutanota a VeraCrypt a PrivacyTools.io a
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November 09, 2016, 07:40:45 AM
#24

Keep up the good work by the way are you going to add ICN, PSB and ANTSHARES as well?
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November 13, 2016, 10:40:46 PM
#25

I had not used changelly until about a month ago I needed to convert my coins from minersgate. It was so fast and easy and didn't cost too much to fee is within reason unlike certain other places and my expierence was good. Very professional and well Woking system. Very fast. Within minutes my transactions were on their way to my bitcoin wallet. Great job guys keep it coming !
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November 14, 2016, 04:21:06 AM
#26

Your services looks amazing, I wish you best of luck.

In my personal opinion, the index page should be minimal and focused on the exchanging only (Keep the registration / login links active and make the footer small in 1-2 lines).


Do you host the coins on your own servers or you use an API / external service ?
I am asking this because I am seeking a reliable solution to allow my clients to deposit Altcoins on my websites and I suck at altcoins.

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November 15, 2016, 07:02:50 AM
#27

Hi,

I am just curious when $STRAT be available for your service.  Thanks.

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November 18, 2016, 03:13:48 AM
#28

i hope my problem for my transaction # 2fb0d78d0a30 can be resolved soon.

- edit = problem resolved - thank you
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November 19, 2016, 10:36:22 PM
#29

i hope my problem for my transaction # 2fb0d78d0a30 can be resolved soon.

- edit = problem resolved - thank you

See I told you they good and the solve problems very quickly. Certainly one of the best in the business.
Goof for you for finding them. Glad they could help you out.
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November 20, 2016, 05:02:23 PM
#30

Guys, thanks for your positive feedback! We are trying to do the best service for you. Of course, sometimes we have issues with your transactions - bloating blockchain, missed payment ID, too small amount for exchange, etc.. But we hope, Changelly support team helps you asap to be satisfied by our service.

As for new coins, we are looking for new promising on the market. Coins need to be listed on the top exchanges, like Poloniex and Bittrex, and have a regular exchanges turnover at least 50 BTC daily.

As for #Stratis, it was relaunched and available now on http://Changelly.com

Do you host the coins on your own servers or you use an API / external service ?
I am asking this because I am seeking a reliable solution to allow my clients to deposit Altcoins on my websites and I suck at altcoins.
We have our own liquidity, hosted on our servers.
Have a look at our alt coins payment button and widget:
https://changelly.com/payment-widget

https://Changelly.com - instant cryptocurrency exchange!
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January 27, 2017, 09:25:39 AM
#31

Hello,

Yesterday i made a transaction from XRP to NEM and by mistake i used your address instead of mine, this happened because on NEMS wallet app on the main page there was a transaction and an address i thought it was mine instead it was yours, yours because on the 17 Dec 2016, 18:32:58 (Transaction # fdbd0f7b673c) i exchanged 1LTC to NEM and that was the only transaction i had on my wallet, the address i used was NBLQ6P-E7Z5CV-ANJNXG-OR74UQ-LOJ2YM-GJJOZ4-YFAQ

On the transaction you can clearly see there is and error, check the sender and the receiver, basically the coins never went out of your account http://chain.nem.ninja/#/transfer/9b869ad5699e909a360950f7144db3fbe934d4fc6e4ada625f0bad3781c14f2a

I have contacted your staff and they cleary saw that this was the issue, the stated they would send me my nem coins to my address, but till now i have not seen any transaction, and checking your address http://chain.nem.ninja/#/account/NBLQ6PE7Z5CVANJNXGOR74UQLOJ2YMGJJOZ4YFAQ/0 the coins are still there
(screenshot http://www.awesomescreenshot.com/image/2106518/3cf1c48909a9063820a4b061e267ba16)

What i did notice though is that after the recent discussion with your support team, they edited the transaction on changelly history, changing the receiver address to mine which is not correct as before it was set to yours, i do not want to shout out anything but i would like you to investigate the case. Please check the hash and you can see that my address is not there, this is not professional.

http://www.awesomescreenshot.com/image/2106529/6cf5699de4df26cebf7f7ce5d0a52f0c

Screenshot of the chat





Waiting for your reply

Regards
Claudio

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cpozzer
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January 27, 2017, 11:56:45 AM
#32

Hello,

Yesterday i made a transaction from XRP to NEM and by mistake i used your address instead of mine, this happened because on NEMS wallet app on the main page there was a transaction and an address i thought it was mine instead it was yours, yours because on the 17 Dec 2016, 18:32:58 (Transaction # fdbd0f7b673c) i exchanged 1LTC to NEM and that was the only transaction i had on my wallet, the address i used was NBLQ6P-E7Z5CV-ANJNXG-OR74UQ-LOJ2YM-GJJOZ4-YFAQ

On the transaction you can clearly see there is and error, check the sender and the receiver, basically the coins never went out of your account http://chain.nem.ninja/#/transfer/9b869ad5699e909a360950f7144db3fbe934d4fc6e4ada625f0bad3781c14f2a

I have contacted your staff and they cleary saw that this was the issue, the stated they would send me my nem coins to my address, but till now i have not seen any transaction, and checking your address http://chain.nem.ninja/#/account/NBLQ6PE7Z5CVANJNXGOR74UQLOJ2YMGJJOZ4YFAQ/0 the coins are still there
(screenshot http://www.awesomescreenshot.com/image/2106518/3cf1c48909a9063820a4b061e267ba16)

What i did notice though is that after the recent discussion with your support team, they edited the transaction on changelly history, changing the receiver address to mine which is not correct as before it was set to yours, i do not want to shout out anything but i would like you to investigate the case. Please check the hash and you can see that my address is not there, this is not professional.

http://www.awesomescreenshot.com/image/2106529/6cf5699de4df26cebf7f7ce5d0a52f0c

Screenshot of the chat





Waiting for your reply

Regards
Claudio

Issue was solved promptly, very professional currency exchanger.

Thanks
Claudio

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January 27, 2017, 04:26:32 PM
#33

Glad to know it!

Hope, you'll stay satisfied with Changelly further! Smiley

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February 01, 2017, 02:57:29 PM
#34

Hi guys,

Can you add NAV Coin to your OP here in BTCTalk? I can't see it.

Also,

FluffyPony (Ricardo Spagni) said you guys are a Scam exchange

''Changelly is part of the BCN / HitBTC scam''

What is that about?

Thanks!

███████████████████
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February 01, 2017, 04:42:40 PM
#35

No offence but are you sure about the pricing ?








Meanwhile we work like mad monkeys to reduce the pricing https://www.buysomebitcoins.com/int/pricing

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February 01, 2017, 05:09:44 PM
#36

No offence but are you sure about the pricing ?








Meanwhile we work like mad monkeys to reduce the pricing https://www.buysomebitcoins.com/int/pricing

Their exchange rate is insane. I thought that is visual bug.
Changelly:
Code:
EXCHANGE RATE 1 USD = 0.00056372 BTC
with a maximum transfer of 50USD.
Preev:
Code:
EXCHANGE RATE 1 USD = 0.0010372 BTC

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February 02, 2017, 07:21:26 PM
#37

No offence but are you sure about the pricing ?




Meanwhile we work like mad monkeys to reduce the pricing https://www.buysomebitcoins.com/int/pricing

Their exchange rate is insane. I thought that is visual bug.
Changelly:
Code:
EXCHANGE RATE 1 USD = 0.00056372 BTC
with a maximum transfer of 50USD.
Preev:
Code:
EXCHANGE RATE 1 USD = 0.0010372 BTC


I suspect that exchange rate is because that's the Visa/Mastercard credit card rate, or simply the fiat to crypto rate, as I've just tried it and it shows the same massively bad rate.

However, if you check our the crypto to crypto rates, it's very competitive.

Let's see if OP can clarify.

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February 04, 2017, 09:23:51 PM
#38

No offence but are you sure about the pricing ?
Meanwhile we work like mad monkeys to reduce the pricing ..
I've checked your rates, 1 BTC = 1453 USD, it looks not so competitive, sorry
https://monosnap.com/file/6vWPVFyOi38dYAH2NLUcp6uSh1VUOc.png

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February 04, 2017, 09:30:56 PM
#39

Can you add NAV Coin to your OP here in BTCTalk? I can't see it.

Hi juguelio! We have updated the first page, thanks! Added NAVcoin to the list.
We are partners with NAVcoin team, providing our exchange API for their upcoming project on anonymous transactions. You may check their blog about our partnership:
https://medium.com/@michaeldouranos/how-all-altcoins-will-become-anonymous-b9a5b010fc4c

FluffyPony (Ricardo Spagni) said you guys are a Scam exchange

I can't say for Ricardo, it was along time ago. Now we have thousands satisfied Monero users, not even from Minergate. Many customers make really big 10-20 BTC transactions of buying Monero on Changelly. We don't store users deposits, just exchange them instantly. You may create BTC->XMR transaction and check our wallet address with more than 2300 BTC turnover. Payments are going everyday. Everything is transparent in blockchain. I hope this makes sense.

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February 04, 2017, 09:42:44 PM
#40


I suspect that exchange rate is because that's the Visa/Mastercard credit card rate, or simply the fiat to crypto rate, as I've just tried it and it shows the same massively bad rate.

However, if you check our the crypto to crypto rates, it's very competitive.

Let's see if OP can clarify.

Guys, thanks for your feedback! It helps us to become better. Changelly has started as an instant crypto-crypto exchanging service, we have very competitive rates and no amount restrictions, as you see. Fiat payments have been added recently, and we are still tuning the process. USD->Crypto exchange rates are looking much better now, I hope. We are working hard to provide the best rates for instant buying of any listed crypto. With fast and clear payment process for you. This month will be released a few great updates on fiat!

https://Changelly.com - instant cryptocurrency exchange!
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February 06, 2017, 07:40:30 PM
#41

No offence but are you sure about the pricing ?
Meanwhile we work like mad monkeys to reduce the pricing ..
I've checked your rates, 1 BTC = 1453 USD, it looks not so competitive, sorry
https://monosnap.com/file/6vWPVFyOi38dYAH2NLUcp6uSh1VUOc.png


Is it ? this is your thread and I have no intention to spoil it.

But to make thing clear, we still offer better rates than you.



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February 07, 2017, 11:39:21 AM
#42


I suspect that exchange rate is because that's the Visa/Mastercard credit card rate, or simply the fiat to crypto rate, as I've just tried it and it shows the same massively bad rate.

However, if you check our the crypto to crypto rates, it's very competitive.

Let's see if OP can clarify.

Guys, thanks for your feedback! It helps us to become better. Changelly has started as an instant crypto-crypto exchanging service, we have very competitive rates and no amount restrictions, as you see. Fiat payments have been added recently, and we are still tuning the process. USD->Crypto exchange rates are looking much better now, I hope. We are working hard to provide the best rates for instant buying of any listed crypto. With fast and clear payment process for you. This month will be released a few great updates on fiat!

Great to hear about these updates, OP. Yeah good to see the rates have improved for fiat to crypto and you may want to work on that more as that's really the entry point for most newcomers who won't ordinarily be able to get crypto any other way.

Your crypto to crypto rates aren't very far off what I can find in alternative sites so good on that.

You may want to update on how many confirmations needed before a deposit is reflected. Common question.

(previous minergate user here)

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February 11, 2017, 01:58:38 PM
#43


You may want to update on how many confirmations needed before a deposit is reflected. Common question.


Thanks, this make sense! We are working on transaction status page to show remaining confirmations, exchanging and withdraw progress, etc. That will make process much clear for you!

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February 13, 2017, 03:26:03 PM
#44

Good article:

https://cointelegraph.com/news/with-charlie-shrem-as-advisor-shangelly-is-set-to-outperform-shapeshift

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February 14, 2017, 06:36:44 AM
#45

Nice to see Changelly is getting more aggressive and competitive day after day.

That's good for the market, that's good for consumers!

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February 15, 2017, 09:13:59 AM
#46

Definitely a good article but if there are going to make their volume grow 5x this year...I would suggest a signature campaign to get the word out there\here.

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February 27, 2017, 06:31:01 PM
#47

Guys, we appreciate your feedback on article, much thanks! Charlie Shrem is a reputable and well know person on the market - the bitcoin pioneer! We are excited to work with Charlie for the last two months. He is helping us in partnership with many crypto businesses. Charlie said that he likes to promise less, but do more! So the 5x grows is our minimum plan for the next year.

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February 27, 2017, 06:46:53 PM
#48

You're doing fantastic job. Would you plz add byteball ? Byteball is a true & first DAG coin in the history of crypto. You may find more details about Byteball here : https://bitcointalk.org/index.php?topic=1608859

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February 27, 2017, 09:05:40 PM
#49

I am on this forum from more than one year but I heard about your exchange for the first time. there may be many other members on this forum who will not know about your exchange. To solve this issue many exchanges and other service providers often start an advertising signature campaign to aware everyone on this forum.

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ivy|..FACILITATING SECURE, TRANSPARENT...........
..
BUSINESS PAYMENTS ON A GLOBAL SCALE....

..─────────  ❱❱  WHITEPAPER  ❰❰  ─────────..
|
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February 28, 2017, 10:24:39 PM
#50

Hello,

Can you check this transaction d623c92b858c, its stating finished, but when you look into it you wont see the actual transaction details but it shows that its still pending. And i  havent yet received my eth.

Claudio

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February 28, 2017, 10:57:05 PM
#51

Hello,

Can you check this transaction d623c92b858c, its stating finished, but when you look into it you wont see the actual transaction details but it shows that its still pending. And i  havent yet received my eth.

Claudio

The system has updated and now i see the transaction details, just took some time.

Claudio

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March 01, 2017, 01:27:41 PM
#52

Hi folks,

I see the message that Changelly accepts Visa/MC, however I don't have a USD option in the pull-down menu.  There is a Euro option (#1 on the list).  Any insight?

Dr
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March 01, 2017, 07:19:42 PM
#53

You're doing fantastic job. Would you plz add byteball ? Byteball is a true & first DAG coin in the history of crypto. You may find more details about Byteball here : https://bitcointalk.org/index.php?topic=1608859
Hey, thanks! we are already in contact with Byteball team. Technology looks very promising. Hope we can add it soon!

I am on this forum from more than one year but I heard about your exchange for the first time. there may be many other members on this forum who will not know about your exchange. To solve this issue many exchanges and other service providers often start an advertising signature campaign to aware everyone on this forum.
That make sense! We are preparing to mass promotion campaign. Probably will also advert here.

Can you check this transaction d623c92b858c, its stating finished, but when you look into it you wont see the actual transaction details but it shows that its still pending. And i  havent yet received my eth.
The system has updated and now i see the transaction details, just took some time.
Claudio
Claudio, nice to hear! Usually transactions are processed in a few minutes, once we got confirmations of your payment in blockchain. In case of any issues please don't hesitate to contact our support@changelly.com team, they can help shorty. Hope you've been satisfied by our service!

I see the message that Changelly accepts Visa/MC, however I don't have a USD option in the pull-down menu.  There is a Euro option (#1 on the list).  Any insight?
Hey! Unfortunately, USD payments are temporary disabled due to our cards acquiring partner maintains update. Anyway you can calculate in EUR and pay with your USD bank card (or any other local currency worldwide), funds will be converted instantly with the low fee.

https://Changelly.com - instant cryptocurrency exchange!
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March 01, 2017, 09:41:40 PM
#54

True that you can purchase Euro, however I assume you get hit with another exchange rate from Euro to USD then to the coins?

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March 02, 2017, 11:17:48 PM
#55

I've had a transaction in limbo for a few hours and haven't heard from support yet - is it off hours?
The quoted 'processing' rate is also a good bit lower than what it was during estimate, will it re-adjust when it actually goes through?

Edit: They followed up with me, and it was the original rate as expected (minor fluctuations) - Waiting on the BTC to send due to withdrawal limits but thanks for the quick reply!

Edit 2: I woke up to the deposit this morning and a follow-up email overnight. The transaction was upwards of 50 BTC and is now completed, thank you!
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March 03, 2017, 07:44:20 PM
#56

Hi guys, I've made a transaction with you, sent eth, waiting for my xmr.
It's been over 4 hours and it's still at waiting processing.
I've sent a ticket also, tx ends with 78e2.
Could you check it please?
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March 04, 2017, 09:55:14 AM
#57

Hi i have made transaction of 2.01 BTC and wanted to exchange it to ETH,my payment was proccesed and verified 12h ago but i get message that they still wait for payment from my side and changelly dont send my ETH,my transaction #91d067b36178,their support is not working in weekends so i hope this ll speed up the process.

Just want to let you know that Changelly send my ETH,thay had problem with ETH wallet so now everything is ok.
Thx to fast response and solving problem.
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March 07, 2017, 05:41:12 AM
#58

Hi Changelly's team,

For your information, I've made a payment of US$50 on last Sunday to purchase US$50 value of MaidSafeCoin. However, after a long waiting (More than 24 hours), I only received 0.0000273 value of BTC, instead of 0.048904115 value of BTC to my MaidSafeCoin's address.

I've also print screened the payment proofs here:

http://prnt.sc/egyoxc (Transaction to Changelly)

http://prnt.sc/egyp79 (My MaidSafeCoin's address)

http://prnt.sc/egypie (Actual Value Received From Changelly)

http://prnt.sc/egypry (Actual Value Received From Changelly to my Maidsafecoin's address)

Please help me resolve this problem asap.

Thanks,
Patrick.
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March 08, 2017, 01:36:29 AM
#59

Hi Changelly's team,

For your information, I've made a payment of US$50 on last Sunday to purchase US$50 value of MaidSafeCoin. However, after a long waiting (More than 24 hours), I only received 0.0000273 value of BTC, instead of 0.048904115 value of BTC to my MaidSafeCoin's address.

Dear Patrick, can you please, request our support@changelly.com team to investigate your issue. As we see many transactions on your account. All of them seems to be finished correctly, you may check it at http://omniexplorer.info/ Translate all the details here should be the mess. And we are worry about your privacy. It's better to cut off all the payment screenshots here. As for processing time, bank cards payment may take time to verify your transaction to prevent fraud and risks of chargebacks. Unfortunately it's not a crypto, that we can exchange almost instantly after get confirmation in blockchain. Hope for your understanding. thanks!

https://Changelly.com - instant cryptocurrency exchange!
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March 16, 2017, 10:09:28 AM
#60

Hi Changelly's team,

For your information, I've made a payment of US$50 on last Sunday to purchase US$50 value of MaidSafeCoin. However, after a long waiting (More than 24 hours), I only received 0.0000273 value of BTC, instead of 0.048904115 value of BTC to my MaidSafeCoin's address.

Dear Patrick, can you please, request our support@changelly.com team to investigate your issue. As we see many transactions on your account. All of them seems to be finished correctly, you may check it at http://omniexplorer.info/ Translate all the details here should be the mess. And we are worry about your privacy. It's better to cut off all the payment screenshots here. As for processing time, bank cards payment may take time to verify your transaction to prevent fraud and risks of chargebacks. Unfortunately it's not a crypto, that we can exchange almost instantly after get confirmation in blockchain. Hope for your understanding. thanks!

Dear Changelly's team,

I received your email reply after a week I sent the complaint. Again, you told me that you sent the right amount to my MAID address. However, it seems that my MAID account is not received the right value.

Here's the conversation between me and Changelly's support team through emails:

Dear Patrick,

You've received 226 MAID to the wallet 16faVDEzDkrtoc2ZS2XNpwmk9ZzRnfKYMb. You can see the proof of that here: http://omnichest.info/lookuptx.aspx?txid=1e08443ad258d6bf505214ca7a923b7ceb3e16b2742b189053bc2af7e9f845be

Please, kindly check the MAID wallet.

The amount is equal to 0.03137352 BTC at the current rate.

Sincerely,
Changelly support team.

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On Wed, 15 Mar at 7:42 AM , patrick lim <patricklim82@gmail.com> wrote:
Hi Changelly's support team,

Here's the address that I received my MaidSafeCoin - 16faVDEzDkrtoc2ZS2XNpwmk9ZzRnfKYMb

Please kindly check it out for me, as the value is not right (only 0.0000273 BTC, which is equivalent to roughly $0.05 usd. I supposed to receive a value of $50, instead of $0.05)

Thanks,
Patrick Lim

On Tue, Mar 14, 2017 at 8:43 PM, Changelly <support@changelly.freshdesk.com> wrote:
Hi Patrick,

Sorry for the delayed answer. We're being overloaded this week.

This issue is quite strange. All our processes are automated, and the whole amount is sent to the address specified.

Could you provide the link on the blockchain from the first screenshot?

Thank you,
Changelly support team.

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On Wed, 8 Mar at 6:05 AM , patrick lim <patricklim82@gmail.com> wrote:


Here's the link for the picture: https://postimg.org/image/ljff2m1tr/

Changelly confirmed that they've sent a total value of US$50 MaidSafeCoin to my MAID address. The truth is - I never receive what they've claimed to send...

In this case, I don't know what to say anymore.... Let's the Bitcointalk community judge on it~
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March 17, 2017, 01:27:47 AM
#61




This issue was resolved, Changelly is a great service.  Highly recommend!



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March 17, 2017, 05:35:31 AM
#62

means in this site they provide bitcoin purchase or otherwise using a credit card? how much profit in the can if we use credit card purchases?
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March 17, 2017, 01:41:58 PM
#63

Hello, I placed a large transaction with changelly last night, totalling 30 BTC for Ethereum.  I received a support message saying that I should receive my coin at the address specified within 24 hours or less. The support confirmed that my BTC was successfully traded into Ethereum. It has now been 24 hours and I have yet to receive my Ethereum.  

I will provide my Changelly tx number to Changelly over PM.

Here is my Ethereum wallet that is currently empty:

https://etherscan.io/address/0x4F1cdc405b995fdF26B73406692fc06eF1f131B2


Dear gadsden76, our apologies for the delayed transaction, as are we under the high demand pressure from our customers. Your transaction is rather big, but being processed almost immediately, once we get confirmation of your BTC payment in blockchain. Unfortunately Ethereum wallet occasionally stuck sending money, as it's rather young technology. We've resent your ETH, please check your wallet address. Hope finally you've been satisfied by our service. thanks!

https://Changelly.com - instant cryptocurrency exchange!
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March 17, 2017, 03:24:17 PM
#64

Hello, I placed a large transaction with changelly last night, totalling 30 BTC for Ethereum.  I received a support message saying that I should receive my coin at the address specified within 24 hours or less. The support confirmed that my BTC was successfully traded into Ethereum. It has now been 24 hours and I have yet to receive my Ethereum.  

I will provide my Changelly tx number to Changelly over PM.

Here is my Ethereum wallet that is currently empty:

https://etherscan.io/address/0x4F1cdc405b995fdF26B73406692fc06eF1f131B2


Dear gadsden76, our apologies for the delayed transaction, as are we under the high demand pressure from our users. Your transaction is rather big, but being processed almost immediately, once we get confirmation of your BTC payment in blockchain. Unfortunately Ethereum wallet occasionally stuck sending money, as it's rather young technology. We've resent your ETH, please check your wallet address. Hope finally you've satisfied by our service. thanks!

Thank the Lord!!  I have been scammed by exchanges before, so I hope you can understand my worry! I have received my money, and you live up to your good reputation.  

You guys are great! Thank you so much! Cheesy Grin Grin Grin Grin  

Will do business with again.

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March 18, 2017, 02:53:06 PM
#65

Was wondering if you had considered adding GoldCoin to your repertoire?
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March 20, 2017, 07:43:20 PM
#66

Lately you guys are offering the worst service around, i have a pending transaction since 5 hours ago, becuase of your shit service i lost till now 3 cents per coin, so when are you gonna FUCKING FIX THIS ISSUE!

If you not able to provide a decent service then do not offer it!!!!!!

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March 20, 2017, 08:05:16 PM
#67

Lately you guys are offering the worst service around, i have a pending transaction since 5 hours ago, becuase of your shit service i lost till now 3 cents per coin, so when are you gonna FUCKING FIX THIS ISSUE!

If you not able to provide a decent service then do not offer it!!!!!!

First I was ecstatic to see Shapeshift getting some competition but until they get their act together I'll pass. And I reckon a lot of others will too. These reports are not looking good.
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March 20, 2017, 08:18:41 PM
#68

Lately you guys are offering the worst service around, i have a pending transaction since 5 hours ago, becuase of your shit service i lost till now 3 cents per coin, so when are you gonna FUCKING FIX THIS ISSUE!

If you not able to provide a decent service then do not offer it!!!!!!

First I was ecstatic to see Shapeshift getting some competition but until they get their act together I'll pass. And I reckon a lot of others will too. These reports are not looking good.

You are right, a friend of mine the other day waited nearly 48hrs for a reply from these people, at the begining i was very happy but now? I think this will be my last transaction with them.

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March 21, 2017, 02:04:19 AM
#69

Guys, or deeply apologies for the delays. Unfortunately our support team is heavily overloaded, due to very high demand from our customers. We have grown 10 times for the last week. Also our exchange partner Poloniex API sometimes is working very slow, that's why transactions maybe delayed occasionally. Most of the uncompleted transactions caused by our customers missing destination tags and messages id for Ripple, Steem and XEM exchanges. We've given for such issues the first priority and will process all them as soon as possible. Also we are going to increase our support team to improve service for you. In case of urgent support needed feel free to message us at https://twitter.com/Changelly_team Hope for your patience. Thanks!

https://Changelly.com - instant cryptocurrency exchange!
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March 21, 2017, 05:59:26 AM
#70

Guys, or deeply apologies for the delays. Unfortunately our support team is heavily overloaded, due to very high demand from our customers. We have grown 10 times for the last week. Also our exchange partner Poloniex API sometimes is working very slow, that's why transactions maybe delayed occasionally. Most of the uncompleted transactions caused by our customers missing destination tags and messages id for Ripple, Steem and XEM exchanges. We've given for such issues the first priority and will process all them as soon as possible. Also we are going to increase our support team to improve service for you. In case of urgent support needed feel free to message us at https://twitter.com/Changelly_team Hope for your patience. Thanks!

Ok, so if you are facing issues, why the FUCK are you ACCEPTING ORDERS! Just damn state on your page that there are issues and will be back once they have been fixed, huh! Is is so fucking difficult to understand???

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March 21, 2017, 06:01:33 AM
#71

Guys, or deeply apologies for the delays. Unfortunately our support team is heavily overloaded, due to very high demand from our customers. We have grown 10 times for the last week. Also our exchange partner Poloniex API sometimes is working very slow, that's why transactions maybe delayed occasionally. Most of the uncompleted transactions caused by our customers missing destination tags and messages id for Ripple, Steem and XEM exchanges. We've given for such issues the first priority and will process all them as soon as possible. Also we are going to increase our support team to improve service for you. In case of urgent support needed feel free to message us at https://twitter.com/Changelly_team Hope for your patience. Thanks!

And by the way i still havent heard from your support team, neither you have replied to a post on facebook (ya guys check there facebook wall, i doubt you would use their service)
So when am i gonna get my funds huh? Do i have to wait another 24hrs for god damn sake!!!

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March 21, 2017, 08:59:47 PM
#72

Guys, or deeply apologies for the delays. Unfortunately our support team is heavily overloaded, due to very high demand from our customers. We have grown 10 times for the last week. Also our exchange partner Poloniex API sometimes is working very slow, that's why transactions maybe delayed occasionally. Most of the uncompleted transactions caused by our customers missing destination tags and messages id for Ripple, Steem and XEM exchanges. We've given for such issues the first priority and will process all them as soon as possible. Also we are going to increase our support team to improve service for you. In case of urgent support needed feel free to message us at https://twitter.com/Changelly_team Hope for your patience. Thanks!

And by the way i still havent heard from your support team, neither you have replied to a post on facebook (ya guys check there facebook wall, i doubt you would use their service)
So when am i gonna get my funds huh? Do i have to wait another 24hrs for god damn sake!!!

 I eventually got my funds after 1 day, but at todays exchange rate, which was a total loss for me. Today i tried shapeshift and in 4 minutes i exchanged my coins! Sorry changelly, but till you dont improve your service im going somewhere else!

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March 22, 2017, 01:40:05 AM
#73

I eventually got my funds after 1 day, but at todays exchange rate, which was a total loss for me. Today i tried shapeshift and in 4 minutes i exchanged my coins! Sorry changelly, but till you dont improve your service im going somewhere else!
Dear cpozzer. Great to know, that your 1.5 XMR exchange finally was completed. In normal mode we process exchanges in a few minutes, once we get confirmation of your payment in blockchain. I know that many shapeshift users have experienced the same issues with delayed and failed transactions last week. Unfortunately it depends on our common exchange partner Poloniex, their API worked very slow due to extremely high demand of trading. We are working to improve our service to minimise such risks. In case of your issue we have sent you a compensation due to high rates fluctuation. Further to get help urgently it's better to message us directly on facebook or twitter and provide your transaction ID. Hope finally you've been satisfied by our support. Thanks!

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March 22, 2017, 06:13:21 AM
#74

I eventually got my funds after 1 day, but at todays exchange rate, which was a total loss for me. Today i tried shapeshift and in 4 minutes i exchanged my coins! Sorry changelly, but till you dont improve your service im going somewhere else!
Dear cpozzer. Great to know, that your 1.5 XMR exchange finally was completed. In normal mode we process exchanges in a few minutes, once we get confirmation of your payment in blockchain. I know that many shapeshift users have experienced the same issues with delayed and failed transactions last week. Unfortunately it depends on our common exchange partner Poloniex, their API worked very slow due to extremely high demand of trading. We are working to improve our service to minimise such risks. In case of your issue we have sent you a compensation due to high rates fluctuation. Further to get help urgently it's better to message us directly on facebook or twitter and provide your transaction ID. Hope finally you've been satisfied by our support. Thanks!

Hello,

I appreciate the fact that you sent me a compensation of 50 Coins to cover my previous loss and i confirm that i have received it, i hope you do improve your service because i really like it. But at the moment im stepping back with big transactions, i wouldn't like to have them pending for hours. A good thing would be to state somewhere on your page the actual time it would take to do a transaction, but of course you would have to do it in the terms you state. Not approx 5 to 30 min and then have to wait 4hrs. Like when u convert xmr to and other you state that it can take upto 2 hrs or whatever it is.

Anyway thanks again for the compensation, looking foward to use your service (once it works 100% perfect :-)

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gadsden76
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March 24, 2017, 05:04:59 PM
#75

Hello changelly,

I have used you service before and I have a short suggestion on one coin you could add to improve coverage: tether.

Adding Tether would allow customers to exchange volatile cryptocoins for a more stable asset, and would probably add alot of utility for your service.  Your competitor shapeshift already has tether, and it would be awesome if you could add it too.

Thanks!

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March 26, 2017, 07:14:03 AM
#76

Well, I wanted to sell XMR using Changelly and Minergate invoice and it's frozen since alsmot a day now. There was no response for my support ticket and to be honest I have no idea if I will get my coins back \-:
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March 26, 2017, 12:33:09 PM
#77

I have used you service before and I have a short suggestion on one coin you could add to improve coverage: tether.

Adding Tether would allow customers to exchange volatile cryptocoins for a more stable asset, and would probably add alot of utility for your service.  Your competitor shapeshift already has tether, and it would be awesome if you could add it too.
Hey! Nice to hear your feedback. We definitely have plans to add Tether on Changelly. Thanks for your suggestion!


Well, I wanted to sell XMR using Changelly and Minergate invoice and it's frozen since alsmot a day now. There was no response for my support ticket and to be honest I have no idea if I will get my coins back \-:
Hey! We usually respond on tickets in one business day and occasionally on weekends. We see that Monero exchanges are going properly. It seems the problem is on Minergate side, they didn't send funds to Changelly for exchange. In such case we suggest you to contact Minergate support team, they will provide your invoice withdrawal transaction or refund XMR to your account.

https://Changelly.com - instant cryptocurrency exchange!
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March 26, 2017, 02:44:41 PM
#78

Hey! We usually respond on tickets in one business day and occasionally on weekends. We see that Monero exchanges are going properly. It seems the problem is on Minergate side, they didn't send funds to Changelly for exchange. In such case we suggest you to contact Minergate support team, they will provide your invoice withdrawal transaction or refund XMR to your account.
Thanks for your response - I will do as advised than and post an update when I will have more information.
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March 27, 2017, 05:39:06 AM
#79

wtf?
1 BTC = 1,997.44327261 USD
I thought 1 BTC is like 1k$ now, not 2k$
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March 27, 2017, 06:04:31 AM
#80

wtf?
1 BTC = 1,997.44327261 USD
I thought 1 BTC is like 1k$ now, not 2k$
Ouch...

That's what I call a HUGE spread!

Maybe that's a temporary situation due to high BTC volatility times, high demand for BTC and few funds in BTC held by Changelly.

My suggestion: check their BTC spread again in a few hours...

edit: that might happen due to the recent (VERY) slow BTC tx confirmation times...

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March 27, 2017, 06:06:17 AM
#81

I can vouch for this project, i've used it and it works.

It might take some time for the exchange to actually be completed unlike shapeshift but really i don't mind waiting a few more minutes to get better rates. Usually you'll get rates that are 1-3% better than shapeshift's rates.

I've used this with Steem and it works perfectly because how fast the Steem blockchain is.

Keep it up Changelly! And I love the credit card option too, although i haven't used it myself. Although it seems like the rates are a bit... On the high side, i guess.














 

 

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March 27, 2017, 11:24:42 AM
#82

As promised an update - Minergate replied that it was an issue on their side and all the funds were returned.
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March 27, 2017, 01:55:25 PM
#83

Im also having problems with transaction # 5570dc5b9a7e

I sent 4.2 BTC on Friday but there is just the message "sorry! the payment was not received." Actually all my money is lost. No reaction from support afterwards. Sorry, but thats not the way you should treat your clients.
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March 27, 2017, 10:04:46 PM
#84

Hi, I am posting to report my positive experience with Changelly's customer service & with their integrity.

TL;DR, I made a mistake entering the "Destination ID" on Ripple payment to Changelly, and ~172 ETH (~$8,600 USD equivalent) got mis-directed and sent to an unknown Ether wallet. Within 1 hour I realized my mistake, within 3 hours I had a reply from Changelly support team, and within 24 hours Changelly had properly credited to me the entire ETH balance.

Aside: my Bitcoin Forum account reads as "brand new," but that's only because this is my first post. I registered this account in 2013, as is visible in my profile details.

---- The full details of the situation ------

Yesterday (Sunday, ~9:40AM PST)  I made a Changelly exchange transaction (#5cec9d2f9128) to convert 932,000 XRP --> ~172 ETH.

I then executed a Ripple payment from my wallet to Changelly, amount 932,000 XRP. I got Changelly's Ripple wallet address correct -- BUT, I mis-typed the Destination ID field for the payment. (A Ripple transaction "Destination ID" is not to be confused with using the wrong Ripple wallet address. The Destination ID is just an accounting / memo field, it is not part of the actual cryptographic Ripple wallet address. If you send a payment to the *wrong wallet address* there is nothing Changelly or any other service can do for you...)

Changelly's internal system uses the Destination ID field to credit incoming XRP payments to the correct exchange transaction. But because I swapped digits, my 932,000 XRP exchange was credit to *someone else's ETH wallet.*  

It took me about an hour to realize this & figure it out. Once I did, I got very concerned because I was missing ~$8,600 USD in funds, seemingly disappeared into some unknown Ether wallet.

I contacted Changelly both via email & on their Reddit forum (/r/changelly) and recevied a first response back within about 3 hours. The early responses seemed a little "weak" because they implied that since I made the error in the Ripple payment DestiationID field, it might not be possible to recover my funds. It is understandable that they might give such a response because people are making this kind of data entry mistake all the time, so they are constantly dealing with tracking down these transactions. Sometimes people send money to the wrong wallet address (nothing Changelly can do about that,) or sometimes the amounts are very small ($1, $5, $10, etc.) and it can take time to track down the error and see if it is even possible to correct it.

But $8,600 USD equivalent is not something I would just walk away from. I have an understanding of crypto wallets & the difference between a "Destination ID" accounting field and an actual wallet address.  I got *very* concerned and wrote one or two respectful but strongly-worded messages, expressing that I did not think it was reasonable for a customer's funds to disappear just because the DestinationID field was wrong. (The system should have other checks & balances to prevent this.)

My communications to Changelly included all the relevant info, including Changelly transaction ID, and my Ripple payment transaction hash, which is:

28B1144FE0C4E308B8BF657DD7E485AF07845768CB77FDB2E19B0280E478228C.

Within another hour or two they said they were looking into it & would get back to me.

5 hours after that I got a message from Changelly confirming that they *could* retrieve (or reimburse) the full amount of my missing funds. I replied to that message after another few hours, to double-confirm my ETH wallet payment address, and within about another +2 hours, the full amount of the ETH had been credited back to my account.

What a relief.
------

So, the take-away here is that Changelly's system for handling user data-entry errors & typos could use some improvement. But most important, they took responsibility for the situation, carefully reviewed my case, and returned all of my funds to me.

With appreciation to the Changelly team --

Gosmond
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March 28, 2017, 07:13:38 AM
#85

Im also having problems with transaction # 5570dc5b9a7e

I sent 4.2 BTC on Friday but there is just the message "sorry! the payment was not received." Actually all my money is lost. No reaction from support afterwards. Sorry, but thats not the way you should treat your clients.

Finally I got an answer now from support and the transfer was corrected so I got the complete amount. Thanks for this, but you should provide answers in shorter time.  Wink
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March 31, 2017, 01:11:37 AM
#86

Hi, Please refund transactions was not completed. Check your private message! Thanks!
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April 08, 2017, 04:44:58 PM
#87

Hello I am missing a large XMR deposit to ETH.
It hasn't shown up, I have sent you a private message with the details.

I tried it with a 1 XMR deposit it worked but I've been waiting all day for the large transaction it says awaiting payment.

I have sent you a private message with all the details.

Please help as soon as you can.

 Embarrassed
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April 08, 2017, 07:23:07 PM
#88

No reply to support tickets, reddit, private messages, direct tweets, comments on news articles, message to MinerGate.
Please someone help!  Huh Huh Huh Huh Cry
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April 09, 2017, 09:12:34 AM
#89

No reply to support tickets, reddit, private messages, direct tweets, comments on news articles, message to MinerGate.
Please someone help!  Huh Huh Huh Huh Cry

Just got a reply from support on Twitter and a reply on a post on Reddit. The twitter guy said he saw the transaction and asked if I wanted a refund or to convert it.
I said please go ahead and convert in my private message, but I think Twitter may have blocked me. If you are reading this please re-start and send ETH at the best rate to the original destination ETH address.
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April 09, 2017, 12:53:31 PM
#90

Update to everyone!

I got a reply from Twitter, although nothing yet from support my friend messaged me saying thanks for sending the funds.

So they have been sent and arrived. Not sure what caused the delay but Changelly is a legitimate service. This was a large sum of money in excess of $5000 and they did process it eventually. To those who called them a scam they are anything but that, perhaps support is a bit slow at weekend but they did deliver in the end when they could have easily have kept the money.

I would recommend and use them again.  Smiley Smiley Smiley Smiley Smiley Smiley
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April 10, 2017, 04:42:33 PM
#91

Hi,

I run an ecurrency exchanging business but recently began to explore the automated exchanging business after I started using changelly to buy cryptos.

I came across your instant exchange API at https://changelly.com/developers and I want to know if it is white label and if I need to share revenue with you. 

Secondly, I also saw your instant exchange widget and was wondering if I should use it instead. But if I decide to use it how do I handle logo issues as I would like the site to carry only my logo?

Thanks
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April 18, 2017, 07:40:28 AM
#92

Were happy to announce that Lisk is now on Changelly!

Buy/sell Lisk at the best rate: Changelly.com

Learn more about Lisk in our blog


Hi @Changelly.

Some guys in LISK Community are asking when do you plan to reactivate LISK?

Besides, just an other question... Any news About ARK and SHIFT listing ?


Thanks in advance for your kind reply
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April 19, 2017, 03:34:05 PM
#93

I discovered Changelly today and I liked it from the beginning. Very uncomplicated and easy to use as it seems to me. I think it is very anonymous and unregulated especeally if you want to change cryptocoin to cryptocoin. I will try it first times with smaller amounts and if everything works well Ill increase the amounts gradually. Since Im searching for a trustworthy Exchanger I found such as Cryptonator and Livecoin and  I like them too but at first I think Ill try it with Changelly and I hope Changelly proves to be safe and confident. If everything goes well I will stay with it Smiley
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April 19, 2017, 06:14:27 PM
#94

Now I have tested it. First I changed 0.1 bitcoins in Dash, than 0.5 Dash in XRM and last 1 Dash in XRM. Everything worked quickly, cleanly and without problems. In all transactions the coins were in minutes on my wallets and the fees are allways only 5%. Very fair! That's exactly what I was looking for Cool I think Im staying.  Smiley

Edith: 0,5% and not 5%! Sry.
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April 22, 2017, 06:30:57 PM
#95

I use Changelly to get alts coins for my portfolio thanks to their quick transfers I did like 6 to 8 transfers without problem but yesterday I tried transfering 2500 NLG to LTC but the transfer never processed. I did send a e-mail and they accepted the issue. But the exchange has still not happend yet.

Of course I update when the transfer got processed.

Update:

The transfer got processed fine today and they said sorry. The support work limited in the weekend that's why it took a bit. But they did a good exchange rate. I will turn this into a positive review. Most transactions do go quickly and this gulden transaction was part off the gulden wallet that caused a issue on their side for the NLG to not appear properly. So I can still recommand Changelly for fast transactions here. Thanks.

 
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April 29, 2017, 10:17:23 PM
#96

Thanks to the Changelly team for adding Byteball, highly appreciated!

https://twitter.com/cryptkeeperbtt/status/858440960535035905

Follow me on twitter for the latest news on bitcoin and altcoins and I'll follow you back the same day!
Byteball - Smart payments made simple
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May 01, 2017, 06:49:09 PM
#97

Does changelly currently have any plans to add gnosis?  Thanks!

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May 04, 2017, 01:50:50 PM
#98

Exchange rates:

1 BTC = 1,918.41002177 USD
1 BTC = 2,202.71594876 EUR


 Shocked Shocked Shocked
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May 05, 2017, 06:44:23 AM
#99

in changelly windows i key in to send 1.46btc convert to gnt. i have problem with my wallet and i key in 1.455btc and forgot to change in changelly exchange. will my transaction accept by changelly?
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May 05, 2017, 09:05:14 AM

Hope to see soon Creditbit CRB eth token there👍🏼
As you can see Charlie Shrem support Crb!

http://www.newsbtc.com/2017/04/26/charlie-shrem-invests-creditbit-major-exchanges-contemplate-adding-crb-trading-market/

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May 06, 2017, 06:06:13 AM

Hello alright?

I have a transaction that does not confirm, I received from Changelly, and it has already been sent to my BTC wallet, but has no confirmation, and I would like to know if it is normal to stay hours without any confirmation.

If it is not normal, what procedure should I take?

Follow the link for the transaction:
http://Https://blockchain.info/tx/ebc4a2a1f3a1b4885ead61e9105b0a2bc42490d5f550a0dbf04061711f7d16db

In this link you have more details of this transaction:
http://Https://live.blockcypher.com/btc/tx/ebc4a2a1f3a1b4885ead61e9105b0a2bc42490d5f550a0dbf04061711f7d16db/

Many thanks to anyone who helps me.
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May 06, 2017, 02:40:07 PM

Hi!

It seems my first experience wasn't much of success:)
I have forgotten attach a ID-message to transaction.

What shoult i do to fix this situation? Thank you!
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May 10, 2017, 09:34:09 AM

I have registered at Changelly and I want to buy some Bitcoins or Byteball and pay with VISA or Mastercard. How can I do that? It doesn't show the option in the menu so I can't select it. What can I do?

SKYWAY New Generation of world transport system
Over 400 Billion $ estimated value of intellectual property | At 10th stage of development | 1000% and more possible
Website | Video | Businessplan | Broschure | Register | Sign up & Invest now
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May 16, 2017, 01:59:47 AM

Can someone from changelly support please help me with transaction eeab04ce2b2d  I just wanted to exchange a little bit from BTC to LTC does it take a few hours?  Seems way too long.
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May 17, 2017, 08:21:06 AM

Hi, this is not instant you are not offering what customers are expecting,

you are systematically scamming the people I cant understand why I should wait more than 12 hours after the confirmation is done, if you can't offer the service just go offline do not scam everybody....

"This transaction was successful, and validated in ledger 29803893 on May 16, 2017 1:13 PM"

https://charts.ripple.com/#/transactions/5BF8F85D44F56DC2AA0A6B9724196042DFA799F0C61FC8521C80207D03E2BC78

but you still saying: Dear Customers, our exchange API partner Poloniex is experiencing issues! Transaction may be delayed up to a few hours, apologies. Rates are not fixed!

Transaction ID: c250b497dc64


What are you waiting for? the price of the currency to rise to a dollar? then sell to me for a dollar when i pay it for 30 cents..... this is called steal and is not the only problem i had whit you, i have a long list and im going to post them out all if you dont stop this scamm,

Also I will keep people update here about the ammount of ripples recived couse if you give to me for the price of 0,42$ when i buy them for less than 30 $ you will have a constant leak of bad reviews and bad post in all the coin forums, also I will open a legal process against your company in either my country or yours or both.


IN RESUME DO NOT TRUST THIS SCAMM WEB SITE THEY WILL HOLD YOUR MONEY UNTILL THEY CAN SCAMM YOU, OBVIOUSLY THEY DIDN'T DO THIS IN THE FIRST ONE THEY WAIT FOR BIGGER AMOUNTS.

PD I just hope you don't scamm all your miners from https://minergate.com/ too
changellyscam
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May 17, 2017, 08:35:32 AM

Can someone from changelly support please help me with transaction eeab04ce2b2d  I just wanted to exchange a little bit from BTC to LTC does it take a few hours?  Seems way too long.

can you tell us what happend ? did they help you? obviously they will give you the worst change rate for your LTC, right ?
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May 17, 2017, 08:36:04 AM

Hi, this is not instant you are not offering what customers are expecting,

you are systematically scamming the people I cant understand why I should wait more than 12 hours after the confirmation is done, if you can't offer the service just go offline do not scam everybody....

"This transaction was successful, and validated in ledger 29803893 on May 16, 2017 1:13 PM"

https://charts.ripple.com/#/transactions/5BF8F85D44F56DC2AA0A6B9724196042DFA799F0C61FC8521C80207D03E2BC78

but you still saying: Dear Customers, our exchange API partner Poloniex is experiencing issues! Transaction may be delayed up to a few hours, apologies. Rates are not fixed!

Transaction ID: c250b497dc64


What are you waiting for? the price of the currency to rise to a dollar? then sell to me for a dollar when i pay it for 30 cents..... this is called steal and is not the only problem i had whit you, i have a long list and im going to post them out all if you dont stop this scamm,

Also I will keep people update here about the ammount of ripples recived couse if you give to me for the price of 0,42$ when i buy them for less than 30 $ you will have a constant leak of bad reviews and bad post in all the coin forums, also I will open a legal process against your company in either my country or yours or both.


IN RESUME DO NOT TRUST THIS SCAMM WEB SITE THEY WILL HOLD YOUR MONEY UNTILL THEY CAN SCAMM YOU, OBVIOUSLY THEY DIDN'T DO THIS IN THE FIRST ONE THEY WAIT FOR BIGGER AMOUNTS.

PD I just hope you don't scamm all your miners from https://minergate.com/ too


If what you have mentioned is true, this is horrible. Please keep us updated about the progress.
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May 17, 2017, 09:24:34 AM

Still the same already near 24 hours this is disscousting.
Changelly
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May 18, 2017, 07:02:41 PM

"This transaction was successful, and validated in ledger 29803893 on May 16, 2017 1:13 PM"

https://charts.ripple.com/#/transactions/5BF8F85D44F56DC2AA0A6B9724196042DFA799F0C61FC8521C80207D03E2BC78

but you still saying: Dear Customers, our exchange API partner Poloniex is experiencing issues! Transaction may be delayed up to a few hours, apologies. Rates are not fixed!

Transaction ID: c250b497dc64

Dear, we apologies for your unpleasant experience. But we've notified you about possibility of the delay before payment. Trading on the highly volatile market is always risky. According to your transaction, it was finished properly, hope you've got funds! As for mentioned Ripple hash, it did't exist in our transactions history, unfortunately we don't know were did you find that.

Can someone from changelly support please help me with transaction eeab04ce2b2d  I just wanted to exchange a little bit from BTC to LTC does it take a few hours?  Seems way too long.
hey! we see your transaction was finished, hope you've got funds!

https://Changelly.com - instant cryptocurrency exchange!
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May 18, 2017, 07:05:15 PM

Dear customers, let us clarify. For the last few days many of you have experienced delays with exchange transactions. Our sincere apologies for that.
As you know our main exchange partner Poloniex is experiencing high pressure from traders and DDoS attacks. Unfortunately that is concerning all the market and our service as well. A few days ago Poloniex has increased anti DDoS protection for API requests, that was unexpectedly affected our integration, too. The problem was solved by their professional team. But they are still having issues with performance from time to time. Weve partially switched exchanges to Bittrex, but only Poloniex has the biggest order book on the market. We hope they will solve all the scalability issues soon!
Another issue is Bitcoin network overload, day to day its about 200.000 transactions need to be processed. Thats another reason for the delay. Unfortunately, not everything is under our control. We've alerted our customers about the possibility of delay and not fixing the rates before making payment. Trading on the highly volatile market is always risky!
Changelly opts for being transparent with customers. Due to dramatically increased user queries, our support team is being heavily overloaded. Anyway, we try to answer as fast as we can. Hope for your patience and understanding! Thanks.

https://Changelly.com - instant cryptocurrency exchange!
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May 19, 2017, 03:31:24 PM

Good morning, please advise on the status of transaction ID c15430b4010a-  as it has been 24 hours since the initiation of the transaction and i still see status as " waiting for payment" however my wallet sent the funds.
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May 22, 2017, 08:45:55 AM

@changelly pm sent

.          ■■       Bitcoin proof of stakeXBC
.          ■■ XBC      xbc  xbc  xbc  xbc  xbc
..                  Transfer bitcoinplus Anywhere in the World with your BitcoinPlus wallet
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May 22, 2017, 09:02:14 AM

Hi, this is not instant you are not offering what customers are expecting,

you are systematically scamming the people I cant understand why I should wait more than 12 hours after the confirmation is done, if you can't offer the service just go offline do not scam everybody....

"This transaction was successful, and validated in ledger 29803893 on May 16, 2017 1:13 PM"

https://charts.ripple.com/#/transactions/5BF8F85D44F56DC2AA0A6B9724196042DFA799F0C61FC8521C80207D03E2BC78

but you still saying: Dear Customers, our exchange API partner Poloniex is experiencing issues! Transaction may be delayed up to a few hours, apologies. Rates are not fixed!

Transaction ID: c250b497dc64


What are you waiting for? the price of the currency to rise to a dollar? then sell to me for a dollar when i pay it for 30 cents..... this is called steal and is not the only problem i had whit you, i have a long list and im going to post them out all if you dont stop this scamm,

Also I will keep people update here about the ammount of ripples recived couse if you give to me for the price of 0,42$ when i buy them for less than 30 $ you will have a constant leak of bad reviews and bad post in all the coin forums, also I will open a legal process against your company in either my country or yours or both.


IN RESUME DO NOT TRUST THIS SCAMM WEB SITE THEY WILL HOLD YOUR MONEY UNTILL THEY CAN SCAMM YOU, OBVIOUSLY THEY DIDN'T DO THIS IN THE FIRST ONE THEY WAIT FOR BIGGER AMOUNTS.

PD I just hope you don't scamm all your miners from https://minergate.com/ too


If what you have mentioned is true, this is horrible. Please keep us updated about the progress.
I hope this is not true, will be watching this topic.
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May 22, 2017, 10:08:53 PM

Happened to me too, i exchange 60 btc to 850+ Ethereum still not ethereum on my wallet and transfer is completed!

https://www.reddit.com/r/Changelly/comments/6cqg5q/changed_60_btc_to_850_ethereum_transfer_is/

i created 10 tickets no one is answer... 3 days already.
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May 24, 2017, 03:57:32 AM

Welcome to Changelly - the smoothest crypto currency exchange!

https://changelly.com/

Changelly is a project, created by a team of crypto enthusiasts from MinerGate. It is an intuitive crypto exchange where you can exchange your coins just in a few clicks!
Changelly is connected to the largest and trusted crypto exchanges, where it selects and suggests you the most profitable rate. We do support high volume transactions for crypto-crypto exchanging.
You can buy Bitcoin any listed coins for USD/EUR by Visa/Mastercard instantly.

Supported coins
BTC / ETH / ETC / LSK / MAID / FCT / LTC / NAV / POT / BCN / XRM / DOGE / AMP / NXT / DASH / DSH / RADS / XDN / AEON / NBT / FCN / QCN / XEM / STEEM / SBD / XRP / STRAT / LBRY

Advantages
  • Comprehensive and handy interface
  • Visa/Mastercard worldwide payments supported
  • No amount restrictions for crypto-crypto transactions
  • Just 0.5 % fee for crypto-crypto exchanges

Links

Join our community and follow us on:

We're always pleased to answer your questions at support@changelly.com


Changelly is a pretty good exchange actually. Shapeshift has way too many limits (only like 10 ETH at once)
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May 24, 2017, 04:51:00 AM

I cannot figure out how to buy using a CC.

Anyone have any tips?
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May 24, 2017, 04:25:06 PM

My transaction failed but I have been waiting for a refund and a response to the ticket for days now. This is the transaction ID: 04b71c6e75db
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May 25, 2017, 08:40:38 AM

I sent $2100 USDT to exchange for bitcoins on this site, transaction got stuck as unconfirmed for days even though I pay quite a high miner fee on my end? How is this even possible...
And sometimes when I search for the transaction on omniexplorer, it doesn't even exist.

Now it seems like they even changed their receiving address and said they never received anything... what kind of scam is this?

TXID: 2de9e2c3c3b6d99e6fa96b0f8803bc22a176a0b98992ef4d77812cd1dfc660d7
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May 25, 2017, 11:37:36 AM

I just started a big transaction of 75ETC to about 0.55BTC.

I'm documenting every step, in case it doesn't work out well.

I made a smaller transaction to test the service before, which took about an hour but worked out in the end.
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May 25, 2017, 01:02:50 PM

I just started a big transaction of 75ETC to about 0.55BTC.

I'm documenting every step, in case it doesn't work out well.

I made a smaller transaction to test the service before, which took about an hour but worked out in the end.

Transaction worked out, although it took more than an hour again.
But to be fair, they are also warning that transactions can take a long time due to difficulties.
They could certainly improve on that.

Also, the mining fee was a little low with 0.65273mBTC but it got in the next block.
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May 25, 2017, 04:15:08 PM

@changelly pm sent

.          ■■       Bitcoin proof of stakeXBC
.          ■■ XBC      xbc  xbc  xbc  xbc  xbc
..                  Transfer bitcoinplus Anywhere in the World with your BitcoinPlus wallet
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May 26, 2017, 11:31:44 AM

My transaction failed but I have been waiting for a refund and a response to the ticket for days now. This is the transaction ID: 04b71c6e75db

It's been 6 days now and still haven't heard back.
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May 27, 2017, 08:18:12 PM

Hi All,

I heard about Changelly through the advert on coinmarketcap.com,  I thought I'd give it a try. Unfortunately, I did not do my research ahead of time. Bcuz if I did, I would have found out just how buggy and screwed it has been for some users.

Let's just say so far the experience has been a nightmare. Angry

I wanted to exchange 46LTC for some BTC.
I went through the process, it told me to pay 46LTC to this address: LhnNyijgd6TS9vd4dbBBNL6XgWdAy374FK

So I did, and then after 3 days, my account finally showed the following:
--------------------------------------------------------------------------
Transaction # a8f0ce7cb963
Sorry! The payment was not received.

Transaction # a8f0ce7cb963
Sender   ??@getoutdoorgear.??
Amount   46 LTC
Receiver   1BGHUjiK2SSmXniSo9cdEBMbGfR2K4PQe5
Amount   0.51595165 BTC                               <-- I also never received my BTC
---------------------------------------------------------------------------
WTF Huh?  What do you mean payment not received. I sent the 46LTC

Looking at Minergate LTC blockchain logs,which Changelly is part of....it clearly shows that they received the 46 LTC.  And it shows I paid 46 LTC.
https://minergate.com/blockchain/ltc/transaction/4fb0ea53f8fc345726cecd3ceacd93da06979471d2e5c6a27dcdbe7dfdcef9b1

So, Changelly is telling me, they didn't receive the 46 LTC I sent. Which means I possibly got ripped off 46 LTC?
My LTC Wallet says otherwise. Transaction log shows:
Status: 0/unconfirmed
Date: 5/22/2017 17:45
To: Changelly 46 LTC to BTC LhnNyijgd6TS9vd4dbBBNL6XgWdAy374FK
Debit: -46.00 LTC
Transaction fee: -0.008 LTC
Net amount: -46.008 LTC
Transaction ID: 4fb0ea53f8fc345726cecd3ceacd93da06979471d2e5c6a27dcdbe7dfdcef9b1

Now looking at the LTC Block chain,  Changelly told me to pay 46LTC to LhnNyijgd6TS9vd4dbBBNL6XgWdAy374FK , and when you search for that address in the LTC Block chain you get the following:
http://explorer.litecoin.net/address/LhnNyijgd6TS9vd4dbBBNL6XgWdAy374FK           <-- Address not seen on network. WTF?

Anyway, if Changelly CEO is reading, this ...I hope you can get your tech guys to resolve this for me, bcuz it is after all about $1100 USD of LTC. 

For now I cannot recommend Changelly for crypto currency conversion to anyone, until I get my LTC or BTC back in my wallet. So, far the experience has not been good at all.   It has been 5 days and no one got back to me about, my specific transaction.




Fundamentals Of
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May 27, 2017, 08:25:15 PM

Hi All,

I heard about Changelly through the advert on coinmarketcap.com,  I thought I'd give it a try. Unfortunately, I did not do my research ahead of time. Bcuz if I did, I would have found out just how buggy and screwed it has been for some users.

Let's just say so far the experience has been a nightmare. Angry

I wanted to exchange 46LTC for some BTC.
I went through the process, it told me to pay 46LTC to this address: LhnNyijgd6TS9vd4dbBBNL6XgWdAy374FK

So I did, and then after 3 days, my account finally showed the following:
--------------------------------------------------------------------------
Transaction # a8f0ce7cb963
Sorry! The payment was not received.

Transaction # a8f0ce7cb963
Sender   ??@getoutdoorgear.??
Amount   46 LTC
Receiver   1BGHUjiK2SSmXniSo9cdEBMbGfR2K4PQe5
Amount   0.51595165 BTC                               <-- I also never received my BTC
---------------------------------------------------------------------------
WTF Huh?  What do you mean payment not received. I sent the 46LTC

Looking at Minergate LTC blockchain logs,which Changelly is part of....it clearly shows that they received the 46 LTC.  And it shows I paid 46 LTC.
https://minergate.com/blockchain/ltc/transaction/4fb0ea53f8fc345726cecd3ceacd93da06979471d2e5c6a27dcdbe7dfdcef9b1

So, Changelly is telling me, they didn't receive the 46 LTC I sent. Which means I possibly got ripped off 46 LTC?
My LTC Wallet says otherwise. Transaction log shows:
Status: 0/unconfirmed
Date: 5/22/2017 17:45
To: Changelly 46 LTC to BTC LhnNyijgd6TS9vd4dbBBNL6XgWdAy374FK
Debit: -46.00 LTC
Transaction fee: -0.008 LTC
Net amount: -46.008 LTC
Transaction ID: 4fb0ea53f8fc345726cecd3ceacd93da06979471d2e5c6a27dcdbe7dfdcef9b1

Now looking at the LTC Block chain,  Changelly told me to pay 46LTC to LhnNyijgd6TS9vd4dbBBNL6XgWdAy374FK , and when you search for that address in the LTC Block chain you get the following:
http://explorer.litecoin.net/address/LhnNyijgd6TS9vd4dbBBNL6XgWdAy374FK           <-- Address not seen on network. WTF?

Anyway, if Changelly CEO is reading, this ...I hope you can get your tech guys to resolve this for me, bcuz it is after all about $1100 USD of LTC. 

For now I cannot recommend Changelly for crypto currency conversion to anyone, until I get my LTC or BTC back in my wallet. So, far the experience has not been good at all.   It has been 5 days and no one got back to me about, my specific transaction.






After all the popularity of Changelly this happened to you. Ill tell my friends about this. I will be following and hopefully you will get back your money. Or maybe someone from Changelly gives some answers.

.▄███     ██████     ███▄
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May 27, 2017, 10:59:28 PM

My transaction failed but I have been waiting for a refund and a response to the ticket for days now. This is the transaction ID: 04b71c6e75db

It's been 6 days now and still haven't heard back.

Well I finally got a response today. They apologized for the delay and said I will receive my refund.
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May 28, 2017, 05:17:32 PM

Happened to me too, i exchange 60 btc to 850+ Ethereum still not ethereum on my wallet and transfer is completed!

https://www.reddit.com/r/Changelly/comments/6cqg5q/changed_60_btc_to_850_ethereum_transfer_is/
Hey! thanks for update on Reddit. Great, that finally you've got funds!

Hi All,

I wanted to exchange 46LTC for some BTC.
I went through the process, it told me to pay 46LTC to this address: LhnNyijgd6TS9vd4dbBBNL6XgWdAy374FK

So I did, and then after 3 days, my account finally showed the following:
--------------------------------------------------------------------------
Transaction # a8f0ce7cb963
Sorry! The payment was not received.

Dear, our apologies for the delayed answer. Unfortunately your payment doesn't exist in blockchain. That's why nothing happened on exchange. Please, contact your Litecoin wallet support to check payment.
http://explorer.litecoin.net/search?q=4fb0ea53f8fc345726cecd3ceacd93da06979471d2e5c6a27dcdbe7dfdcef9b1

I sent $2100 USDT to exchange for bitcoins on this site, transaction got stuck as unconfirmed for days even though I pay quite a high miner fee on my end? How is this even possible...
And sometimes when I search for the transaction on omniexplorer, it doesn't even exist.

Now it seems like they even changed their receiving address and said they never received anything... what kind of scam is this?

TXID: 2de9e2c3c3b6d99e6fa96b0f8803bc22a176a0b98992ef4d77812cd1dfc660d7
For the first step it seems was an issue with your Omni wallet. If you payment doesn't exist blockchain, we can't provide the exchange.
All the address pairs are reusable on Changelly. Once we receive your payment, we exchange it and send to the provided address from your initial request. We never have access to change addresses for the uncompleted exchange transactions. Chief compliance officer can do changes only in case of failed transaction by your support request from the proven email account. Anyway we are already on contact with you on twitter and going to provide investigation soon. But most probably you've got confused with the recipient address on your side, sorry.

Well I finally got a response today. They apologized for the delay and said I will receive my refund.
Thanks for update. You've mistaken with steemit recipient account name. That's why exchange was failed. We've fixed the address from your ticket request. You will get Steem soon! thanks for your patience!

https://Changelly.com - instant cryptocurrency exchange!
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May 29, 2017, 12:55:48 PM

Hello All. Sorry for my English. Help anybody about "Ghangelly" I cant find usd when I at home page. I need exchange usd to usdt but no usd no eur for change on the select.

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May 30, 2017, 10:12:26 AM

Hi! Please check this transaction.
TRANSACTION # 5d54c601014e Transaction is completed
WINGS -> ETH
2 days 12 hrs ago
Where ETH? Support not responding. What's wrong?
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May 30, 2017, 02:01:22 PM

Im searching changelly in google if it was legit site and I didn't know there was a thread here in bitcointalk since 2016 I will try to exchange some of my btc to altcoins,feedback later.

.THE ONE STOP SOLUTION FOR THE CRYPTO WORLD.
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Facebook   /  Twitter   /  Reddit   /  Medium   /  Youtube   /
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cryptofrog
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May 30, 2017, 04:52:47 PM

Hi All,

I heard about Changelly through the advert on coinmarketcap.com,  I thought I'd give it a try. Unfortunately, I did not do my research ahead of time. Bcuz if I did, I would have found out just how buggy and screwed it has been for some users.

Let's just say so far the experience has been a nightmare. Angry

I wanted to exchange 46LTC for some BTC.
I went through the process, it told me to pay 46LTC to this address: LhnNyijgd6TS9vd4dbBBNL6XgWdAy374FK

So I did, and then after 3 days, my account finally showed the following:
--------------------------------------------------------------------------
Transaction # a8f0ce7cb963
Sorry! The payment was not received.

Transaction # a8f0ce7cb963
Sender   ??@getoutdoorgear.??
Amount   46 LTC
Receiver   1BGHUjiK2SSmXniSo9cdEBMbGfR2K4PQe5
Amount   0.51595165 BTC                               <-- I also never received my BTC
---------------------------------------------------------------------------
WTF Huh?  What do you mean payment not received. I sent the 46LTC

Looking at Minergate LTC blockchain logs,which Changelly is part of....it clearly shows that they received the 46 LTC.  And it shows I paid 46 LTC.
https://minergate.com/blockchain/ltc/transaction/4fb0ea53f8fc345726cecd3ceacd93da06979471d2e5c6a27dcdbe7dfdcef9b1

So, Changelly is telling me, they didn't receive the 46 LTC I sent. Which means I possibly got ripped off 46 LTC?
My LTC Wallet says otherwise. Transaction log shows:
Status: 0/unconfirmed
Date: 5/22/2017 17:45
To: Changelly 46 LTC to BTC LhnNyijgd6TS9vd4dbBBNL6XgWdAy374FK
Debit: -46.00 LTC
Transaction fee: -0.008 LTC
Net amount: -46.008 LTC
Transaction ID: 4fb0ea53f8fc345726cecd3ceacd93da06979471d2e5c6a27dcdbe7dfdcef9b1

Now looking at the LTC Block chain,  Changelly told me to pay 46LTC to LhnNyijgd6TS9vd4dbBBNL6XgWdAy374FK , and when you search for that address in the LTC Block chain you get the following:
http://explorer.litecoin.net/address/LhnNyijgd6TS9vd4dbBBNL6XgWdAy374FK           <-- Address not seen on network. WTF?

Anyway, if Changelly CEO is reading, this ...I hope you can get your tech guys to resolve this for me, bcuz it is after all about $1100 USD of LTC. 

For now I cannot recommend Changelly for crypto currency conversion to anyone, until I get my LTC or BTC back in my wallet. So, far the experience has not been good at all.   It has been 5 days and no one got back to me about, my specific transaction.


So this is the reply I got back from Changelly:

Quote
Dear, our apologies for the delayed answer. Unfortunately your payment doesn't exist in blockchain. That's why nothing happened on exchange. Please, contact your Litecoin wallet support to check payment.
http://explorer.litecoin.net/search?q=4fb0ea53f8fc345726cecd3ceacd93da06979471d2e5c6a27dcdbe7dfdcef9b1

Absolute terrible, terrible support. So, basically what they are saying is:

1.  I paid 46 LTC to a Litecoin wallet address Changelly gave me, so I can convert to BTC
2.  For some reason, the LTC address Changelly system generated for the conversion process, doesn't exist in blockchain.  Who's fault is this?   Changelly's fault.
3.  Now that I have paid Changelly, based on LTC address they told me, the LTC Address now doesn't exist,  and Changelly cannot do anything about it.
4.  Now, they are saying it is NOT their problem, and I should contact Litecoin support to get my 46 LTC coins back in my wallet.

This absolutely the most terrible support ever. Changelly is a "joke", and they have "wash their hands" of their mistake, and passed the buck to their customers to resolve the issue.

"HELLLOOO Changelly", you gave me the LTC address (Changelly generated)  to send my 46LTC to, and that address was a "DUD". Why the HELL should I now, waste my time and effort to contact Litecoin Support to correct your "F@ck!ng" mistake??

Changelly support should be the one's who contact Litecoin support and say:

 "We f@cked up and generated a LTC address, and we told our customer to send his 46LTC to that address for a conversion process, and that LTC address is now faulty and doesn't exist in blockchain."

Instead, they Changelly wash their hands of this mistake, and tell the customer to resolve it.  Again, terrible , terrible support and I am still out 46LTC. 

So, to summarize:

My first time using Changelly has now been confirmed to be a horrendous nightmare. On top of Changelly's system being non-robust, unreliable and super buggy, Changelly's tech support seems to deny their wrong doing (bad LTC address generated), and they have passed the responsibility of retrieving the lost 46LTC to their customer.  Wow, amazing customer service, I say this with a lot of sarcasm.

Essentially they are saying: "Thank you for using our "buggy" system, the Litecoins you sent us our now in "LIMBO", it's not our fault, we do not want to clean this mess up.  Mr. Customer you clean it up, go and contact Litecoin.org support.

In conclusion: If you are reading this and you are new user,  I DO NOT RECOMMEND using Changelly simply based on the fact, that Changelly doesn't seem to accept responsibility for their systems problems, and does not admit to their fault.  Also , they are NOT willing to correct their mistakes when something goes wrong rather they pass the buck back to customers. 

@Changelly CEO

Please have in your support process, if you give a customer a "bad address" generated for sending crypto currency, and the transaction is in limbo, that you do
not tell the customer to contact crypto wallet support (litecoin.org).   Your company, your tech people should be the one's contacting crypto wallet suport (litecoin.org) and work with the crypto wallet support people to get things resolved, because at the end of the day, it was your system that generated the "bad address".   Not the customers fault, so don't tell the customer to waste their time and energy fixing your company's mistakes.

Please let me know if your tech support team is going to do anything for me. 









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May 30, 2017, 05:27:38 PM

Today I sent 0.224 ETH (0x317Fa22840d70ce3e514432674274D8F1f53327C) at 4:30 pm, in my account it was written that I would get 9.7 Stratis.

Changelly.com waited 4 hours and conducted a conversion on the current time. Changed the number of coins for Stratis by 8.7 and made a transaction. As a result, I lost money

I'm not recommend use this service

PoSToken - First PoS Token|Free Airdrop|No ICO
cursed13
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May 31, 2017, 02:03:17 PM

3 days 16 hrs ago

STEPS IN YOUR SITE:

1. Amounts
2. Enter the recipient's ETH address
MY ETH ADRESS 0x1d954d20Ad7112d1E2c2fC16ef64EFeFDbB4854F
3. Confirmation
4. Sending
Send XXX WINGS to the address below
The whole amount should be sent as one transaction
0xda9bdf5183f61a20b0e2dd2921711e942fed6792
5. Exchanging

Now ETH in 0xda9bdf5183f61a20b0e2dd2921711e942fed6792

They did not receive to my ETH adress: 0x1d954d20Ad7112d1E2c2fC16ef64EFeFDbB4854F
cursed13
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May 31, 2017, 02:50:58 PM

Changelly.com -- SCAM
Dont give them your money!!!!!!
ngin-x
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June 02, 2017, 02:13:19 PM

The exchange rate for all coins is more or less same as shapeshift but you guys charge as additional 0.5% whereas shapeshift takes no fee.

Shapeshift earns their fee by exchanging at lower than market rates. So that means you guys basically charge us twice. You take your cut by exchanging at lower than market rates and also adding an extra 0.5% on top of that.

I was shocked at how much I got ripped off after exchanging a few BTCs today. High BTC TX fees + low exchange rate + high exchange fees together makes this service a no-go for me. I suggest you include the fee in your exchange rate so as to be more transparent. Currently, it appears as if you are competitive with Shapeshift but in reality Shapeshift is way faster and cheaper.

Also, as others have already mentioned, your currency conversion speed is just too slow which results in serious losses due to downward price movement. Yesterday it took about an hour to convert some ETH to BTC. By the time conversion was finished, the rate slipped so much that I was in great loss.
crypto-base
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June 02, 2017, 05:36:05 PM

Hello Changelly,

I placed 5 larger Transactions to convert Bitcoin (BTC) to Ethereum (ETH) on May 31 as follows:

Tx #1:  31 May 2017, 17:13:32 - 31 May 2017, 17:18:18
Tx #2:  31 May 2017, 18:05:00 - 31 May 2017, 19:46:36
Tx #3:  31 May 2017, 18:05:00 - 31 May 2017, 18:39:19
Tx #4:  31 May 2017, 18:23:35 - 31 May 2017, 19:46:48
Tx #5:  31 May 2017, 18:23:38 - 31 May 2017, 19:46:52

The first Transaction had an amount of 10 BTC. The other Transactions have a value above 10 BTC and more info seems not relevant here at this Moment. I will send the changelly-transaction-references per PM, so that the full Information is accessible.

The Transactions #1 and #3 were successfull and confirmed in according to etherscan.io -- BUT --
the Transactions #2, #4, #5 were are not confirmed on the blockchain (according to etherscan.io and according to my wallet as well).
Even so the Transactions are not existing an OUTPUT TRANSACTION HASH was printed on the Progress/confirmation-Page. And it was labeled as successfull with the green check-mark, which is obviously wrong.

As an example I this OUTPUT TRANSACTION HASH from the last Transaction is not existing
https://etherscan.io/tx/0x165429d8d37fc55b260709f890d6edf72fb7b15409dd54b176c7443dbf734f56
>> As you can see it is not found.

I searched through this thread and found an entry that was quite similar:
https://bitcointalk.org/index.php?topic=1435275.msg18217585#msg18217585

I allready posted an request to Support@changelly.com but I didn't get any Response until now (2 Days!)
As stated before, I will send the changelly-transaction-references as PM.

## Please address this issue urgendly. ##

EDIT: Finally Changelly has RE-SEND the three failed transaction and I finally recieved the outstanding amount as ETH.
@Changelly: Thank you, for your reaction and the final settlement.
cursed13
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June 02, 2017, 06:05:32 PM

Hello Changelly,

I placed 5 larger Transactions to convert Bitcoin (BTC) to Ethereum (ETH) on May 31 as follows:

Tx #1:  31 May 2017, 17:13:32 - 31 May 2017, 17:18:18
Tx #2:  31 May 2017, 18:05:00 - 31 May 2017, 19:46:36
Tx #3:  31 May 2017, 18:05:00 - 31 May 2017, 18:39:19
Tx #4:  31 May 2017, 18:23:35 - 31 May 2017, 19:46:48
Tx #5:  31 May 2017, 18:23:38 - 31 May 2017, 19:46:52

The first Transaction had an amount of 10 BTC. The other Transactions have a value above 10 BTC and more info seems not relevant here at this Moment. I will send the changelly-transaction-references per PM, so that the full Information is accessible.

The Transactions #1 and #3 were successfull and confirmed in according to etherscan.io -- BUT --
the Transactions #2, #4, #5 were are not confirmed on the blockchain (according to etherscan.io and according to my wallet as well).
Even so the Transactions are not existing an OUTPUT TRANSACTION HASH was printed on the Progress/confirmation-Page. And it was labeled as successfull with the green check-mark, which is obviously wrong.

As an example I this OUTPUT TRANSACTION HASH from the last Transaction is not existing
https://etherscan.io/tx/0x165429d8d37fc55b260709f890d6edf72fb7b15409dd54b176c7443dbf734f56
>> As you can see it is not found.

I searched through this thread and found an entry that was quite similar:
https://bitcointalk.org/index.php?topic=1435275.msg18217585#msg18217585

I allready posted an request to Support@changelly.com but I didn't get any Response until now (2 Days!)
As stated before, I will send the changelly-transaction-references as PM.

## Please address this issue urgendly. ##


You lost your money like me. Don't Waste Your Time.
Support:

1. Your transaction was delayed due to the blockchain error occurred. But now it's finished, feel free to check!

2. All processes on Changelly are automated. Money is sent to the address indicated by a user.
Probably, you've encountered a phishing site.
Please tell us what browser are you using? Are there any plugins installed? Is your PC or Mac free of viruses?
Also, provide the url from your browser history.
crypto-base
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June 03, 2017, 11:28:33 PM

Dear support team,

you managed to resend transaction (4) and (5), I am glad I recieved the ether in my wallet.
Thank you.

--BUT--
transaction (2) failed too, as I wrote before.
This transaction is about 40 BTC.

OUTPUT TRANSACTION HASH of Transaction (2):
https://etherscan.io/tx/0xd583658b3940840a69a2bea0f563e815d1ecce3b76ece01e020d9f6bf461b96d
is still not existing and the amount of 40 BTC respectivly approx. 400 ETH are still missing on the target ETH address.


Please also resend this Transaction to finally settle this issue! Thank you.
As soon as the amount was successfully confirmed on the blockchain and recieved by my wallet I will comment this here.

EDIT: Finally Changelly has RE-SEND the transaction stated above and I finally recieved the outstanding amount as ETH.
Thank you, for the final settlement.
45systems
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June 04, 2017, 11:16:53 AM

Changelly.com is working ? i'm try buy USD - BCN but when click to Confirm & make payment button get this error.

Server unavailable
Please try again in a minute


Thanks any reply.
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June 05, 2017, 05:38:11 AM

Omg, thanks for the advice guys i was going to use changelly for all my cryptovalues.....
I had a suspect coz they are partner with minergate!
So actually the best exchange remain shapeshift?

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     ▓██████████▓▓▒░        ▒▒▓▓██████████
   ░███▓                               ▒███▒
  ░████               ▒▒▒               ████▒
 ░█████░           ░███████░            █████▒
 ██████░          ░██      ██▒          ██████
░██████░          ██       ██           ██████▒
▓██████           ██░ ░   ░██           ███████
▓██████         ████████████████        ███████
▓██████        █████████████████        ███████
░██████▒       ███████████████       ░██████▓
 ███████       █████████████████       ▓██████
 ░███████       ████████████████      ▓██████▒
  ▒███████▒       ░ ░     ░ ░       ░███████▒
   ░████████▒                     ▒████████▒
     ▓████████▓░               ░▓█████████
      ░██████████▓░          ▓██████████░
         ▓██████████▒     ▒██████████▓░
           ░▒██████████▒▓█████████▓░
                 ░▒▓▓▓▓▓▓▓▓▓▒▒░
Changelly
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June 05, 2017, 08:19:37 AM

STEPS IN YOUR SITE:

1. Amounts
2. Enter the recipient's ETH address
MY ETH ADRESS 0x1d954d20Ad7112d1E2c2fC16ef64EFeFDbB4854F
3. Confirmation
4. Sending
Send XXX WINGS to the address below
The whole amount should be sent as one transaction
0xda9bdf5183f61a20b0e2dd2921711e942fed6792
5. Exchanging

Now ETH in 0xda9bdf5183f61a20b0e2dd2921711e942fed6792

They did not receive to my ETH adress: 0x1d954d20Ad7112d1E2c2fC16ef64EFeFDbB4854F

2. All processes on Changelly are automated. Money is sent to the address indicated by a user.
Probably, you've encountered a phishing site.
Please tell us what browser are you using? Are there any plugins installed? Is your PC or Mac free of viruses?
Also, provide the url from your browser history.

Nobody from our support team has access to change any addresses for uncompleted transactions. The process is very simple and excluding issues by our side - it's working properly for about two years. We suggest you to check URL before processing, it should be only https://Changelly.com - it's safe and secure! Unfortunately internet, and especially blockchain area, is always full of scammers. We were asking you for additional information to help us investigate the issue to prevent possibility of fraud.

https://Changelly.com - instant cryptocurrency exchange!
Changelly
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June 05, 2017, 08:26:32 AM

Please have in your support process, if you give a customer a "bad address" generated for sending crypto currency, and the transaction is in limbo, that you do
not tell the customer to contact crypto wallet support (litecoin.org).   Your company, your tech people should be the one's contacting crypto wallet suport (litecoin.org) and work with the crypto wallet support people to get things resolved, because at the end of the day, it was your system that generated the "bad address".   Not the customers fault, so don't tell the customer to waste their time and energy fixing your company's mistakes.

Dear Customer, the address was given by our Litecoin wallet and it's correct. If you are familiar with Bitcoin-like blockchain explorers, address are never seen there, until someone not to send money for it. It seems your transaction didn't broadcast to network by your wallet, most probably it was out of sync at that moment. That's why your payment has never seen in the official Litecoin blockchain explorer and never processed by Changelly, sorry.
http://explorer.litecoin.net/search?q=4fb0ea53f8fc345726cecd3ceacd93da06979471d2e5c6a27dcdbe7dfdcef9b1

https://Changelly.com - instant cryptocurrency exchange!
Changelly
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June 05, 2017, 08:41:44 AM

The exchange rate for all coins is more or less same as shapeshift but you guys charge as additional 0.5% whereas shapeshift takes no fee.

Shapeshift earns their fee by exchanging at lower than market rates. So that means you guys basically charge us twice. You take your cut by exchanging at lower than market rates and also adding an extra 0.5% on top of that.

I was shocked at how much I got ripped off after exchanging a few BTCs today. High BTC TX fees + low exchange rate + high exchange fees together makes this service a no-go for me. I suggest you include the fee in your exchange rate so as to be more transparent. Currently, it appears as if you are competitive with Shapeshift but in reality Shapeshift is way faster and cheaper.

Also, as others have already mentioned, your currency conversion speed is just too slow which results in serious losses due to downward price movement. Yesterday it took about an hour to convert some ETH to BTC. By the time conversion was finished, the rate slipped so much that I was in great loss.
Dear Customer, we are sorry that you have unpleasure experience with Changelly. All the services are working under high pressure demand last weeks. We never promise the fix rates, but do guarantee that your funds were exchanged at the best available rate, once we get confirmation of your payment in blockchain. Unfortunately we depend on our exchange partners Poloniex and Bittrex, they are having issues last month, like massive DDoS attacks. As we know, ShapeShift is also trading with that partners and experiencing delays time to time. Trading on the high volatile market is always risky. We are always notifying you before payment, if we have issues with our exchange partners. As for commission, we take 0.5% fee for each exchange, we hope it's fair. As for bitcoin network fee, unfortunately it can be slightly high, as blockchain is always overloaded now days. If we setup low commission fee, transaction will take ages. Hope for your understanding!

https://Changelly.com - instant cryptocurrency exchange!
Changelly
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June 05, 2017, 08:43:30 AM

Dear support team,

you managed to resend transaction (4) and (5), I am glad I recieved the ether in my wallet.
Thank you.

--BUT--
transaction (2) failed too, as I wrote before.
This transaction is about 40 BTC.

OUTPUT TRANSACTION HASH of Transaction (2):
https://etherscan.io/tx/0xd583658b3940840a69a2bea0f563e815d1ecce3b76ece01e020d9f6bf461b96d
is still not existing and the amount of 40 BTC respectivly approx. 400 ETH are still missing on the target ETH address.

Please also resend this Transaction to finally settle this issue! Thank you.
As soon as the amount was successfully confirmed on the blockchain and recieved by my wallet I will comment this here.

Dear Customer, our apologies for the issue. Unfortunately sometimes under the high demand Ethereum wallet doesn't properly broadcast transactions to network. All the funds has been resent, hope you've got ether!

https://Changelly.com - instant cryptocurrency exchange!
Jeff Jefferson
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June 05, 2017, 10:29:51 AM

guys could you please add Basic Attention Token? Really would appreciate it. It's already on bittrex.


thank you
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June 06, 2017, 11:00:15 AM

Dear Crypto-Users, dear Changelly,

I am refering to my Posts #135 and #137 and Changelly replies #136 and #143:

Finally Changelly has RE-SEND the three failed transaction and I finally recieved the outstanding amount as ETH.
@Changelly: Thank you, for your reaction and the final settlement.

Obviously the automation-process is not as robust as desirable. Please consider to review this process to further improve it and make it as fault tollerant as possible.
BitcoinPlusBus
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June 06, 2017, 11:05:04 AM

Hope changelly is keeping an eye on Bitcoinplus [XBC]  Smiley


.          ■■       Bitcoin proof of stakeXBC
.          ■■ XBC      xbc  xbc  xbc  xbc  xbc
..                  Transfer bitcoinplus Anywhere in the World with your BitcoinPlus wallet
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June 06, 2017, 03:03:59 PM

Dear Crypto-Users, dear Changelly,

I am refering to my Posts #135 and #137 and Changelly replies #136 and #143:

Finally Changelly has RE-SEND the three failed transaction and I finally recieved the outstanding amount as ETH.
@Changelly: Thank you, for your reaction and the final settlement.

Obviously the automation-process is not as robust as desirable. Please consider to review this process to further improve it and make it as fault tollerant as possible.

Wow that's nice to know. It restores my faith in the service a little bit.

I actually stopped using Changelly after one guy complained here that he lost all his LTC coins during the currency conversion process. I would still like to know if anything can be done to recover his coins because I sure wouldn't want that to happen to me. I'm not rich, losing that many coins would be devastating to me.

Yes, the automation process should be made more fail-safe. All failed transactions should automatically revert the coins back to the sender's address without manual intervention. Shapeshift does this quite flawlessly.
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June 06, 2017, 05:32:19 PM

Dear Changelly, today removed BCN from the website ?

Why, and when available again ?
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June 07, 2017, 10:36:51 AM

Hello,

Please help me, I have a problem my transaction TRANSACTION # 35095195882a
with exchange ETH vs XDN.
It's stipulale : "Sorry! The transaction was not completed."  Embarrassed
Please help me
Thanks you for return, and your help.
zwngsfxrt
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June 09, 2017, 09:46:39 AM

hi i send coins to NBLQ6PE7Z5CVANJNXGOR74UQLOJ2YMGJJOZ4YFAQ
id: 6da5fd5bbf96
+150
id: 64f9b9596494
+100
tx hash:
77158770ba85e5e5973c8885df6bbefd700e15dab690fe18e8c0d989267d42f7
1c087913ebcbd0e86d886d56c3d29d70edef0e7f9f1f3b404cc95ef6c65efe2e
34838e99aa3918767337f5be6596ef1d73088285ebe8b852065a286e4b463400
a9ba777ba906f3cb0367e654a326f8cccb696711df6762a7fcb2cd149def04fb

my wallet NBIUHW-ZKHCMP-HS2DQZ-UZCRIZ-BWBC47-UZPSMV-KR3K

LASTMAIL:

Changelly
3. Juni (5 days ago)

an mich;

Hi Dominik,

Apologies for the delay.

We have accepted your request and have forwarded it to our technical specialists. We will get back to you as soon as possible.
Hope for your understanding.

Sincerely,
Changelly support team.

5days ago and i get any coin please help
ra_pl
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June 10, 2017, 03:55:19 PM

buy from USD / Mastercard / Visa it does not work
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June 10, 2017, 04:18:18 PM

I wrote two tickets about invalid USDT transaction, to 1DS5QbmwzdzoReVooGefiGwCDzXZ5EUoRt over a week ago. I didn't get any answer.
I tried to move USDT from my address but my Omnicore client seems to not recognize that there are any USDT on this address (it sees incoming 31k USDT transaction, but still don't allow to send any from this address).

Here is what probably happend in light of my own research: transaction wasn't send correctly in Omni system (probably due to not enough confirmed USDT's on Your address at the time of transaction), and is was deemed invalid by omni chain. Basically my address is empty :/. It also means You can (and should) resend it.

I didn't want to fill a scam accusation on forum yet and I hope it can be resolved...
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June 12, 2017, 01:43:21 PM

I exchanged $47000 worth of BTC for ETH and received no ETH and no BTC refund. Support is not responding.

Changelly, please refund my BTC to the sender address - I have already send it as a support request.

Transaction # 62bbc1c7dcf1
Input transaction hash   1be9740156c46faa22373bbd5ff130aa8ce18482be621a45003708ded0e56fe3
Amount   17 BTC
Money received   12 Jun 2017, 11:33:02
Fee   0.633480158100876834 ETH
Exchange rate   1 BTC = 7.437455 ETH
Receiver   0x1b15f88C51ae8F6AC32aB84EE090ccc581E8CB66
Amount   125.80455146207449 ETH

I will update this post when I get my money back.

update: I Got my ETH on the end.
The transaction I made changed it's status from failed to Completed.

So on the end, Changelly delivered.

That was some adrenaline...

Thanks Changelly.
zirt
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June 12, 2017, 05:21:21 PM

I exchanged $47000 worth of BTC for ETH and received no ETH and no BTC refund. Support is not responding.

Changelly, please refund my BTC to the sender address - I have already send it as a support request.

Transaction # 62bbc1c7dcf1
Input transaction hash   1be9740156c46faa22373bbd5ff130aa8ce18482be621a45003708ded0e56fe3
Amount   17 BTC
Money received   12 Jun 2017, 11:33:02
Fee   0.633480158100876834 ETH
Exchange rate   1 BTC = 7.437455 ETH
Receiver   0x1b15f88C51ae8F6AC32aB84EE090ccc581E8CB66
Amount   125.80455146207449 ETH

I will update this post when I get my money back.

Their idea is great, so is the website

But last reviews not good you should be careful...

I see they have links on coinmarketcap, icostats, ... but... beware... also look the first post, there is warning regarding this user...

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June 13, 2017, 09:40:48 AM

I've updated my post. Thankfully, after sending tweets, posting the above post and contacting support, Changelly delivered, on the end.

Thanks all.
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June 13, 2017, 09:56:37 AM

Glad for you
Can you tell us if support really did not answer and for how long?
Thanks
Many bad review... too bad the idea and website are great. I hope more good reviews!

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June 13, 2017, 10:02:55 AM

Glad for you
Can you tell us if support really did not answer and for how long?
Thanks
Many bad review... too bad the idea and website are great. I hope more good reviews!

Thank you so much.

The support responded on the second day, saying they apologize and that they resent the funds. Also told me to please update my post, so thankfully they still do care about their reputation, which is at least nice to see.

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June 13, 2017, 10:18:18 AM

@Changelly sent the team a few emails before but heard nothing back to date.Is there anything we can do to help speed up the process?

Rgds

~plusbus

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June 13, 2017, 10:28:50 PM

Hello changelly,

Why was USDT delisted?  Also, could you please add IOTA and PTOY after they get listed to Polo and Bittrex, respectively.  Thank you!

I gain insights from theoretical systems.
zirt
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June 14, 2017, 08:22:48 AM

Hi
Before going to Changelly I would like more reviews... most of the last 10 are complains..
Thanks ...!

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June 15, 2017, 02:05:17 PM

Lost bitcoins worth 400$ , Please refund the amount to bitcoin address or complete the exchange

TRANSACTION # 1D3390628257
INPUT TRANSACTION HASH   678d8a6da13a48482bcba487fc1f17ad3cf26e0e293ff41eebf0100fdf46b9a6
AMOUNT   0.181 BTC
MONEY RECEIVED   12 Jun 2017, 22:38:04
FEE       0.007830117343025223 ETH
EXCHANGE RATE   1 BTC = 7.21948611 ETH
RECEIVER   0x8B6372cff0D360c20Ee6e73378CA585D1FEf72b2
AMOUNT    1.3001933512620194 ETH

Edit : TRANSACTION COMPLETED!
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June 16, 2017, 05:51:19 PM

Transaction f592dc929061 I never confirmed this transaction but you still take my money and the final rate was not correct. It was 0.12ETH or 0.12.5ETH for 50 USD and finally you deliver 0.08ETH for 50USD

INPUT TRANSACTION HASH   a62da0aa6112970024d3677ec49e4c447640c8f43dab5b106ea25b274b3c95b4
AMOUNT   50 USD
MONEY RECEIVED   16 Jun 2017, 13:45:51
FEE   0.0008782549 ETH
EXCHANGE RATE   1 USD = 0.00174015 ETH
RECEIVER   0x55ede716720be3ff0742f620066d5fa658c3a86e
OUTPUT TRANSACTION HASH   0x538ac61a4f96bae12b87e424e1dc08b55a4429bc94695ba9652a05f0a39f2f4c
AMOUNT   0.0865727251 ETH

0x55ede716720be3ff0742f620066d5fa658c3a86e
cryptocoinex
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June 17, 2017, 12:23:07 AM

They are SCAMS.
I order 50$ worth of XRP and the promissed to deliver 155 XRP (that makes around 0.322$ for 1 XRP Changelly.com / kraken price 38.73$ for 155 XRP making 0.249$ for 1 XRP at market price).

Not only that they charge more then 0.07$ for each XRP, but they send me 122 XRP IN TOTAL....
That makes the price 0.409$ for each XRP.....

I talked with there payment processor and gave them 2 days to sort it out (they promissed 20% REFUND = 10$) and refund me atleaset 20%. That will make my order 40$ for 122 XRP = 0.327$ for each XRP....

If they don`t refund me i will go to my bank and report the transaction as goods not delivered (and they are really not delivered)...


DON`T EXCHANGE OR BUT FROM Changelly.com


INPUT TRANSACTION HASH   0769f607fc25e2be6c20c0812a1251a74520c4b6d693b96edfdf98d436fceb82
AMOUNT   50 USD
MONEY RECEIVED   17 Jun 2017, 01:18:02
FEE   0.62705372 XRP
EXCHANGE RATE   1 USD = 2.45997368 XRP
RECEIVER   rPChJpx1guFFCZG4YxFN48eZrDndUBw9uP
OUTPUT TRANSACTION HASH   1146B7E97B6DAF1758731750A6932F8A20BB0ECF573684F9B2264F0532A21762
AMOUNT   122.383691 XRP
MONEY SENT   17 Jun 2017, 01:39:43

Crypto Coinex ORG
xypos
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June 17, 2017, 12:30:29 AM

It is clear that this changelly is not a good exchanger to use right now. The rates they offer aren't that good compared to shapeshift anyways, except for maybe a 1-2% discount, but the product they deliver seems to be unsatisfactory. A lot of customers aren't satisfied with how their exchanges are going and although some are resolved the customers shouldn't have to go this far just to get what they were promised in the first place.

I've heard that Minergate is somehow related to the free wallet scam and is also related to Changelly... Can changelly please clear this up?














 

 

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assante92
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June 17, 2017, 07:06:35 AM

I received my stucked USDTs... Better late than never. Honestly it was the only case when I had a problem witch their system; anyway a lot of things to improve especially in the field of support response time.
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June 17, 2017, 07:12:57 PM

Why is the exchange process so slow? I mean it keeps going and going, sometimes takes half an hour or more and by that time the rate has drastically slipped. Lost quite a bit of money today due to the ridiculously slow exchange time. You guys really need to lock in the rates before exchange starts or else this service is not viable at all.
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June 23, 2017, 05:58:08 PM

could you guys please add antshares???
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June 24, 2017, 09:38:01 AM

Hello Changelly.com

Transaction # 46bcb0d0bbed
Sorry! The transaction was not completed.

Transaction # 46bcb0d0bbed
Input transaction hash   f871863f7431ac901e00571e3ff39e906c6e81e7629e6a54cadc77a9e0eb4605
Amount   0.001 BTC
Money received   24 Jun 2017, 09:28:57
Fee   5.42477876 DOGE
Exchange rate   1 BTC = 883,950.72708542 DOGE
Receiver   D5dgNyzBsPn9iZtUBEsZqdLLx3zE3YZjQB
Amount   879.53097345 DOGE

0.001btc exchange 879.53097345 DOGE
http://Https://blockchain.info/tx/f871863f7431ac901e00571e3ff39e906c6e81e7629e6a54cadc77a9e0eb4605
I have paid 0.001btc
I wait a day
Has not yet arrived
Changelly.com
Are you scam?
Even 0.001btc are reluctant to let me exchange 879.53097345 DOGE
0.001btc you may not feel it
But for me is a lot of money
I was very angry  Angry Angry Angry
Please deal as soon as possible
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June 26, 2017, 05:11:30 AM

Until today finally received
But the exchange rate changes
Originally should be 879.53097345 DOGE
Arrival is + 879.00000000
Although not much difference
But I waited for three days
If the exchange rate wanders more
I will lose more
Changelly.com has integrity
But hope can be improved Sad
Changelly
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June 26, 2017, 11:47:37 PM

Until today finally received
But the exchange rate changes
Originally should be 879.53097345 DOGE
Arrival is + 879.00000000
Although not much difference
But I waited for three days
If the exchange rate wanders more
I will lose more
Changelly.com has integrity
But hope can be improved Sad
Dear Customer, unfortunately amount to exchange was less than minimal allowed. That's why your transaction was failed. We have sent you DOGE manually, as we can't refund bitcoin due to network fee. Hope that's fair!

https://Changelly.com - instant cryptocurrency exchange!
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July 02, 2017, 03:46:31 AM

I agree. They should lock in the rates before exchange be made otherwise is not viable at all.

This Minergate is a scam. I tried to use and they "never received" my bitcoins! At least I deposited only 20$.

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July 03, 2017, 04:42:37 AM

Until today finally received
But the exchange rate changes
Originally should be 879.53097345 DOGE
Arrival is + 879.00000000
Although not much difference
But I waited for three days
If the exchange rate wanders more
I will lose more
Changelly.com has integrity
But hope can be improved Sad
Dear Customer, unfortunately amount to exchange was less than minimal allowed. That's why your transaction was failed. We have sent you DOGE manually, as we can't refund bitcoin due to network fee. Hope that's fair!


At present I have same issue with your company, Changelly, and it hasn't been resolved. It started since last week and I already feel scammed. Please, hasten up my transaction.

My transaction ID with Changelly is: 1BD8E3986A62

Blockchain info is:
https://blockchain.info/tx/5faae71e61de846dbaddb1201893dc633ac2ae654ceb4bc0c68d64c1c3a0bb86

Sent coin: 0.001btc
Expected coin: 965.01941747 dogecoins
Date of transaction: June 29.

EDITED: Matter resolved now and coins received. Thanks all



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July 04, 2017, 11:06:07 AM

Recently Changelly has received some fake reviews. I like to say that I have used this service multi times the last 3 weeks and there have been zero problems. So I can still highly recommand Changelly. Also their support is pretty quick if you mail them in the work days if there is a problem.  Don't worry using this service you are safe. Smiley
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July 04, 2017, 12:07:02 PM

After my initial transaction delay with Changelly was resolved I entered 4 more transactions with the company and all ended well. Two of those transactions were in exchange of 0.005btc and 0.004btc for dogecoins yesterday. The other two were 0.002btc and 0.007btc for Lisk exchanges today.

I am very happy how it all turned out. Looking forward to more dealings with Changelly. And if the company goes bad on me, I will not hesitate to speak out.


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