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Author Topic: Yobit Support  (Read 19632 times)
squatz1
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May 22, 2016, 11:24:58 PM
 #1

I recently emailed Yobit Support with no response, I have continued to send about 1 email a week, claiming the similar thing, with no response. Anybody else finding it difficult so contact them?




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May 22, 2016, 11:28:30 PM
 #2

I recently emailed Yobit Support with no response, I have continued to send about 1 email a week, claiming the similar thing, with no response. Anybody else finding it difficult so contact them?

Yobit support is really just like that since then.

From signature campaign queries, withdrawal problems etc. I used to have the same experience before and even also heard lot of complains about slow response from others as well.

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May 22, 2016, 11:30:52 PM
 #3

I recently emailed Yobit Support with no response, I have continued to send about 1 email a week, claiming the similar thing, with no response. Anybody else finding it difficult so contact them?
no other ways mate but if you can also address your problem to their own thread here you might got some ideas on how to resolved your issue sorry mate but it is how yobit deal with this.
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May 22, 2016, 11:31:30 PM
 #4

I recently emailed Yobit Support with no response, I have continued to send about 1 email a week, claiming the similar thing, with no response. Anybody else finding it difficult so contact them?
They respond to me well after the issue is dealt with,usually 3-4 weeks later.
This is common and one of the reasons they have lots of complaints on the forum.
Not sure why they do not hire more folks to deal with the issue,it would improve things for every one.

Very common,hope that answers your question.

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May 22, 2016, 11:33:30 PM
 #5

I recently emailed Yobit Support with no response, I have continued to send about 1 email a week, claiming the similar thing, with no response. Anybody else finding it difficult so contact them?
yobit support is a f*cking long time to get response, sometimes you need more than 1month to get reply.

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May 22, 2016, 11:34:36 PM
 #6

I recently emailed Yobit Support with no response, I have continued to send about 1 email a week, claiming the similar thing, with no response. Anybody else finding it difficult so contact them?
They respond to me well after the issue is dealt with,usually 3-4 weeks later.
This is common and one of the reasons they have lots of complaints on the forum.
Not sure why they do not hire more folks to deal with the issue,it would improve things for every one.

Very common,hope that answers your question.
Its less of a question and more of a personal issue, my authenticator app info got deleted and so i cannot sign into my obit account because of 2fa security. So i am stuck out  Huh so i need them to deactivate the 2fa on my account so i can access it. Very frustrating.




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May 22, 2016, 11:41:20 PM
 #7

in my opinion is the best yobit although he often slow to respond but problems can always be solved Smiley Smiley Smiley

 
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May 22, 2016, 11:42:56 PM
 #8

May sound crazy but give this guy a personal message,he seems to be more active due to accusation threads against Yobit but he might reply quicker and point you in the right direction. Worth a shot.

https://bitcointalk.org/index.php?action=profile;u=406594

Or try the trollbox,but I do not know if that will get any where,not sure how helpful they can be as chat mods.

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May 23, 2016, 12:04:30 AM
 #9

i had problems many times with Yobit ) they responded me after 4-7 days i hope they are sometimes lazy:)

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May 23, 2016, 12:09:42 AM
 #10


Its less of a question and more of a personal issue, my authenticator app info got deleted and so i cannot sign into my obit account because of 2fa security. So i am stuck out  Huh so i need them to deactivate the 2fa on my account so i can access it. Very frustrating.

Would like to quote here one of the good replies in your query but for more detailed thread you may look here. Kinda same situation in your part.

https://bitcointalk.org/index.php?topic=1456893.0

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May 23, 2016, 12:21:25 AM
 #11

You are not alone, I & many others are having problems with Yobit. They appear to be accepting deposits from users from many different coins then taking the wallets offline for no reason & keeping the coins. Withdrawals are also not appearing in users wallets.

Any attempt to get support either via their support (?) ticket system or via their account here on BCT are ignored.

Forget it - YoBit are scamming the community.

Check out their scam thead:  https://bitcointalk.org/index.php?topic=1461913.20

I recommend everyone remove their funds immediately & leave appropriate feedback on their trust profile here:

https://bitcointalk.org/index.php?action=trust;u=406594

You can also remove them from your trust rating by adding:

Code:
~YoBit

to your default trust box in settings. This will help ensure others don't get scammed/insulted by them.

Good luck.

PIA went evil: https://bitcointalk.org/index.php?topic=5203968.msg53160131#msg53160131 Unofficial & Uncensored SYSCOIN thread: https://bitcointalk.org/index.php?topic=4748031.0    Do not trust Yobit/HitBTC/BiteBTC/coinsbit/p2pb2b/Mercatox/C-cex/Poloniex/WEX/KuCoin/LiveCoin/TheRockTrading/Bitfinex/ADAB/Okex/TradeSatoshi/Gate.io/Changelly/Freewallet.org/crex24 scam exchanges or ICO's by known scammers like HashCoins/Ambisafe/Bountyhive - they WILL scam you! Use diligence & research. Buy coins, sell coins - don't invest in stupid shit. If your questions aren't answered - don't touch it.
harizen
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May 23, 2016, 12:36:37 AM
 #12

You are not alone, I & many others are having problems with Yobit. They appear to be accepting deposits from users from many different coins then taking the wallets offline for no reason & keeping the coins. Withdrawals are also not appearing in users wallets.

Any attempt to get support either via their support (?) ticket system or via their account here on BCT are ignored.

Forget it - YoBit are scamming the community.

Check out their scam thead:  https://bitcointalk.org/index.php?topic=1461913.20

I recommend everyone remove their funds immediately & leave appropriate feedback on their trust profile here:

https://bitcointalk.org/index.php?action=trust;u=406594

You can also remove them from your trust rating by adding:

Code:
~YoBit

to your default trust box in settings. This will help ensure others don't get scammed/insulted by them.

Good luck.

Better push them at the Scam Accusations section.

https://bitcointalk.org/index.php?board=83.0

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IconFirm
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May 23, 2016, 08:23:50 AM
 #13

Quoted for truth & posterity:

9 @ 1.25

YoBit - it's shocking & disgusting that you have no problem logging on to bid for advertising space here while continuing to ignore questions from your disgruntled customers both on BCT & on your site via support(?) tickets. Many, including myself, have had their deposits/withdrawals go missing & as you are ignoring your customers requests for help & support, it can only be assumed that you are using the stolen customer funds to pay for advertising here.

How about you start answering your customers concerns & provide support & explanations to them as to where their missing funds are going:

YoBit scam thread (1 of many):  https://bitcointalk.org/index.php?topic=1461913.20
YoBit (lack of) support thread:  https://bitcointalk.org/index.php?topic=1481722.msg14933996#msg14933996
Official YoBit thread:  https://bitcointalk.org/index.php?topic=914975.1300

It's sad & pathetic that your customers have to chase you around the forums in an effort to get answers - but if that's the only way to get a reply from YoBit, so be it.

@BCT: YoBit payments should be considered stolen goods - please refuse any further bids from YoBit until they return their customers missing funds.

Thank you.

PIA went evil: https://bitcointalk.org/index.php?topic=5203968.msg53160131#msg53160131 Unofficial & Uncensored SYSCOIN thread: https://bitcointalk.org/index.php?topic=4748031.0    Do not trust Yobit/HitBTC/BiteBTC/coinsbit/p2pb2b/Mercatox/C-cex/Poloniex/WEX/KuCoin/LiveCoin/TheRockTrading/Bitfinex/ADAB/Okex/TradeSatoshi/Gate.io/Changelly/Freewallet.org/crex24 scam exchanges or ICO's by known scammers like HashCoins/Ambisafe/Bountyhive - they WILL scam you! Use diligence & research. Buy coins, sell coins - don't invest in stupid shit. If your questions aren't answered - don't touch it.
squatz1
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May 23, 2016, 02:00:41 PM
 #14


Its less of a question and more of a personal issue, my authenticator app info got deleted and so i cannot sign into my obit account because of 2fa security. So i am stuck out  Huh so i need them to deactivate the 2fa on my account so i can access it. Very frustrating.

Would like to quote here one of the good replies in your query but for more detailed thread you may look here. Kinda same situation in your part.

https://bitcointalk.org/index.php?topic=1456893.0
Thats me on my original account haha




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May 23, 2016, 02:04:30 PM
 #15

i recently used their support and i was afraid since there are lots of posts thats says their support is slow but they answered my tickets within 24 hours maybe less than that.
In my opinion they are doing good Smiley
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May 23, 2016, 02:39:32 PM
 #16

I've experienced the same issue when I ask them something about signature campaign. they are always ignore questions about bitcointalk signature issue. like payment botton not working, account banned by moderator.
but when I submitted about yobit's other feature I got my ans very quick. so they are apparently ignoring bitcointalk users.
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May 24, 2016, 09:19:42 AM
 #17

I've experienced the same issue when I ask them something about signature campaign. they are always ignore questions about bitcointalk signature issue. like payment botton not working, account banned by moderator.
but when I submitted about yobit's other feature I got my ans very quick. so they are apparently ignoring bitcointalk users.

maybe we must use other yobit account where not linked with bitcointalk acc Roll Eyes

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May 24, 2016, 11:33:48 AM
 #18

this is the problem that anybody who uses YOBIT ever, will face. they are a bad service and you should face it. they don't even check their forum announcement or even their signature topic. they just care about adding new coins to their bad service to get some fee out of the trades.

Weak hands have been complaining about missing out ever since bitcoin was $1 and never buy the dip.
Whales are those who keep buying the dip.
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May 24, 2016, 01:32:18 PM
 #19

From what I heard, Yobit has probably the worst support ever in the cryptocurrency world. And with them trading Lisk IOUs to get some profit it only confirms to me they only care about money and nothing else,, that's why they hired the cheapest people for their support hence the bad performance.
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May 24, 2016, 02:55:35 PM
 #20

Contacting yobit support it takes 3 to 5 days and sometimes in a week. honestly yobit is the worst support but they are still legit..
And maybe only the owner of the site is running this trading site thats why yobit cant support all..

Solving blocks cant financially help you but it helps you to have a big dream in the future.
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