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Author Topic: MtGox withdrawal delays [Gathering]  (Read 877088 times)
virtualfaqs
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January 31, 2014, 06:57:05 PM
 #3161

I've had a request for a $1k USD withdrawal (wire to US checking acct) since Dec. 1, 2013. For awhile it sat in "pending" where it was cancelable . It has since disappeared from the pending and is now in no man's land. Obviously, no funds have been received. I transferred some coins out of Gox since I am getting very concerned with their business. The coin transfer hit instantaneously, which is good news, but as an international fiat business they are basically completely dead, IMO. FWIW.

Also, I know a JPY citizen so I'd be interested in buying here (e.g., coinbase) and selling there, IFF they actually are transferring money internally, which seems to be questionable. If anyone is getting JPY out it would be great if you could tell me which fincancial institution you could recommend.


Withdrawal: Pending is cancelable manually? Where is that option? I must have totally missed it.

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donk4u
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January 31, 2014, 07:01:44 PM
 #3162

I've had a request for a $1k USD withdrawal (wire to US checking acct) since Dec. 1, 2013. For awhile it sat in "pending" where it was cancelable . It has since disappeared from the pending and is now in no man's land. Obviously, no funds have been received. I transferred some coins out of Gox since I am getting very concerned with their business. The coin transfer hit instantaneously, which is good news, but as an international fiat business they are basically completely dead, IMO. FWIW.

Also, I know a JPY citizen so I'd be interested in buying here (e.g., coinbase) and selling there, IFF they actually are transferring money internally, which seems to be questionable. If anyone is getting JPY out it would be great if you could tell me which fincancial institution you could recommend.


Sorry man , quite honestly i know of no one in us who has recieved money to a us bank account in past few months. To other poster I was pretty calm until they sent me email they were reprocessing but didn't tell me when and I haven''t recieved it day 5. If they communicated  it would certainly help the situation as they created it.
Muhammad al-Hodl
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January 31, 2014, 07:02:24 PM
 #3163


Mark just showed up in my front yard in a helicopter and gave me all of the money he owed me.  He said that he was terribly sorry about the delay and though it was only right to commission the machine and pilot so that he could expedite making things right.  After the inconvenience I suffered he thought it was the right thing to do.  We also took a sight-seeing flight for 1/2 an hour.

Mt. Gox is the greatest!

donk4u
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January 31, 2014, 07:05:22 PM
 #3164

Lol at newb trollz
infoman
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January 31, 2014, 07:27:42 PM
 #3165

thanks for your shilling efforts newbie , please have gox send ya a little extra for your efforts you just happened to make a new account so could chill everyone down very nice. If they sent me an email maybe I wouldn't be uptight . I don't think thats too much to ask for after charging me 20 plus percent markup to get my mone off. Other exchanges at 788 but gox charged me   950 5 days later 1 email no withdrawl and i should be chill i see.

dude, I dont see what is your problem with me. I am no troll, came here to tell you there is hope to get your BTCs out. I am sorry if it is not for your taste.

I understand that you are stressed out, I gave up getting USD out long time ago as I heard it is nearly impossible, there is a reason mtgox has the values up to $930+, I guess they dont want people just transfer over cheap btc from bitstamp and make a quick buck selling on gox.

The only option I saw is getting out BTC, nice and simple.

It took me 4 days to get out 40% of the transfer, but I was happy as I actually hoped I lost all the coins. So I am here to tell you there is hope, if it is a problem for you, then I dont know what to say.

Would you feel better if I told you, you lost all your funds and that is it? only starving comes from now on? does it feel better? Im sure it does not.

Also, just think about for a second how bad it will be to the bitcoin community if mtgox goes down? that would drive down the prices for sure. Although, on second thought, I would just buy even more at stamp, so not too concerned. 
donk4u
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January 31, 2014, 07:29:21 PM
 #3166

So you saying my venting is going to drive gox out of buisness? The way they are conducting their buisness affairs more then sucks, if that causes them to shut down their own fault.  Fair enough on your other points.
infoman
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January 31, 2014, 07:35:21 PM
 #3167

So you saying my venting is going to drive gox out of buisness? Fair enough on your other points.

hmm, not sure about that, just came to mind when in the UK, Northern Rock went down because every one wanted to get the money out and they had no reserves.

I was thinking if a mass panic causes everyone to withdraw all the btc-s/usd in sudden, bad news spreads that gox is going down, etc, etc, it makes to the bbc news, so noone buys btc at gox any more (newbies) so gox will have no liquidity to pay us (you and me and everyone on the forum) back and this eventually will cause gox to go down.

from the other hand, if I dont get the remaining 60% of my coins soon, I will be on your side bro to sue them Wink


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January 31, 2014, 07:39:36 PM
 #3168

So you saying my venting is going to drive gox out of buisness? Fair enough on your other points.

hmm, not sure about that, just came to mind when in the UK, Northern Rock went down because every one wanted to get the money out and they had no reserves.

I was thinking if a mass panic causes everyone to withdraw all the btc-s/usd in sudden, bad news spreads that gox is going down, etc, etc, it makes to the bbc news, so noone buys btc at gox any more (newbies) so gox will have no liquidity to pay us (you and me and everyone on the forum) back and this eventually will cause gox to go down.

from the other hand, if I dont get the remaining 60% of my coins soon, I will be on your side bro to sue them Wink




lol sue a bankrupt company Wink If they send me an email reprocessing I expect the money to be there next day especially if other people are getting paid out. If it is automatically reprocessed to transferes that didn't go thru, then how are you getting yours and I haven't received  mine?
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January 31, 2014, 08:19:18 PM
 #3169

So you saying my venting is going to drive gox out of buisness? Fair enough on your other points.

hmm, not sure about that, just came to mind when in the UK, Northern Rock went down because every one wanted to get the money out and they had no reserves.

I was thinking if a mass panic causes everyone to withdraw all the btc-s/usd in sudden, bad news spreads that gox is going down, etc, etc, it makes to the bbc news, so noone buys btc at gox any more (newbies) so gox will have no liquidity to pay us (you and me and everyone on the forum) back and this eventually will cause gox to go down.

from the other hand, if I dont get the remaining 60% of my coins soon, I will be on your side bro to sue them Wink




lol sue a bankrupt company Wink If they send me an email reprocessing I expect the money to be there next day especially if other people are getting paid out. If it is automatically reprocessed to transferes that didn't go thru, then how are you getting yours and I haven't received  mine?

you tried to withdraw usd right? or btc?
usd is a whole different matter, I heard its nearly impossible to withdraw usd (see to avoid day trading between bitstamp and gox)

my btc withdraws arrived in order so far, so they might be processing it in chunks? not sure, I have no info on that.
can you cancel your usd / buy btc and get that out? still better to have something than nothing if the shit hits the fan.

ps: you can sue a recently bankrupt company, receivers just pile in the loss and you get some fraction if lucky.


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January 31, 2014, 08:48:34 PM
 #3170

Thank you for the email. We can see that your withdrawal is yet to be processed. The transactions are being re-issued automatically, however we will also escalate this to our developers and update you once the withdrawal is processed.

Best regards,

MtGox Team

got this in email ~hope alive?

dude don't jinx me  Mr infoman i cashed out to an online wallet not to savings and i bought btc 1.1 at a markup of 200 plus usd .  Not only did i pay 250 usd roughly for their markup i never got it even after I was assured being automatically processed. I got email above yesterday you got your coins and if they are being automatically reissued stands to reason i should have gotten mine since you got yours.  If you got paid I should have got paid someone obviously lied ~support.  

If you sue a bankrupt company you get nickles on the dollar if your lucky.
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January 31, 2014, 09:41:54 PM
 #3171

So you saying my venting is going to drive gox out of buisness? Fair enough on your other points.
hmm, not sure about that, just came to mind when in the UK, Northern Rock went down because every one wanted to get the money out and they had no reserves.

I was thinking if a mass panic causes everyone to withdraw all the btc-s/usd in sudden, bad news spreads that gox is going down, etc, etc, it makes to the bbc news, so noone buys btc at gox any more (newbies) so gox will have no liquidity to pay us (you and me and everyone on the forum) back and this eventually will cause gox to go down.

If Gox was honest, they'd have 100% of the assets entrusted to them. If they don't, they're crooks.
brucels99
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February 01, 2014, 03:03:46 AM
 #3172

My experience this week with MtGox - times are US CT:
Sunday, 1/26 at 1251am, Withdrew .425 Bitcoin from MtGox to Bitstamp
Sunday, 1/26 at 1131am, Opened support ticket with MtGox - complained that the withdrawal still was not showing up on the Blockchain
Sunday, 1/26 evening - In another Bitcoin Forum, I learned about how to look up my transaction on http://skanner.net/MtGox/mtgox_tx.php and it was listed as a Bad TX
Monday, 1/27 at 945pm - checked Skanner.net and my transaction no longer was listed
Monday, 1/27 at 948pm - received email from Bitstamp that my BTC arrived
Friday, 1/31 at 306pm - received email answer to my support ticket (Below) 

Jay, Feb 01 06:06:
Hi xxxxxxxxxx,
For the past few days some of our users have been suffering from Bitcoin Withdrawal delays where transactions could be stuck for several hours or days.
Please rest assured that this is only affecting a limited number of users and transactions, and that we are working hard on resolving this problem as soon as possible.
We ask for your patience and understanding as we work to resolve this issue and will continue to update you on this matter as the situation evolves.

Best regards,
MtGox Team

I am happy that my little amount of BTC was able to be transferred out and happy that MtGox actually answered my support ticket, but It will take a lot of explaining and possibly even a company buyout or management change for me to use MtGox.  Not communicating with customers is absolutely deplorable.
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February 01, 2014, 04:49:53 AM
 #3173

Thank you for the email. We can see that your withdrawal is yet to be processed. The transactions are being re-issued automatically, however we will also escalate this to our developers and update you once the withdrawal is processed.

Best regards,

MtGox Team

got this in email ~hope alive?

dude don't jinx me  Mr infoman i cashed out to an online wallet not to savings and i bought btc 1.1 at a markup of 200 plus usd .  Not only did i pay 250 usd roughly for their markup i never got it even after I was assured being automatically processed. I got email above yesterday you got your coins and if they are being automatically reissued stands to reason i should have gotten mine since you got yours.  If you got paid I should have got paid someone obviously lied ~support.  

If you sue a bankrupt company you get nickles on the dollar if your lucky.

ah, yeah, that does not make sense indeed. Hope your transfer goes through fine, did not want to jinx you for sure, also hope my remaining coins will arrive soon.
started checking my wallets hourly, haha, its quite addictive (and "slightly" annoying as well)
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February 01, 2014, 05:03:58 AM
 #3174

I have same problem. but i have still no bitcoins on my wallet. sorry for my English.
Support team no answer two days.

cryptog1
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February 01, 2014, 07:01:33 AM
 #3175

Can Japanese people withdraw money to their bank accounts at shortest time?

Residents of Japan can probably do it fastest. Since the new year however there has been a steady delay which I think is growing slowly longer. I submitted a withdrawal on the 5th and it took 8 business days. It seems like ones following have been 10b.d. or so. I submitted one on the 27th and obv will let people know when it goes through.

I made 2 JPY withdrawal requests last week, one on Tue, the other on Wed.
Since then, 8 and 7bd have passed respectively. I hope your 10b.d are right and I ll be able to get my JPY next week.
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February 01, 2014, 07:09:02 AM
 #3176

For JPY now 22 calendar days to be processed.


Is it an official statement from mtgox or do you speak based on your own experience?
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February 01, 2014, 10:17:52 AM
Last edit: February 01, 2014, 11:46:20 AM by cozytrade
 #3177

For JPY now 22 calendar days to be processed.


Is it an official statement from mtgox or do you speak based on your own experience?

My own actual data. Not JNB, with 1BTC equivalent JPY processed on 31/1. Still don't know factors of interval from the last withdrawal and amount.


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February 01, 2014, 11:38:46 AM
 #3178

For JPY now 22 calendar days to be processed.


Is it an official statement from mtgox or do you speak based on your own experience?

My own actual data. Not JNB, with 1BTC equivalent JPY processed on 13/1. Still don't know factors of interval from the last withdrawal and amount.



Tks. So you made the request around 24DEC13?
I have withdrawn several btcs worth of JPY.
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February 01, 2014, 12:59:02 PM
Last edit: February 01, 2014, 03:33:57 PM by donk4u
 #3179

My experience this week with MtGox - times are US CT:
Sunday, 1/26 at 1251am, Withdrew .425 Bitcoin from MtGox to Bitstamp
Sunday, 1/26 at 1131am, Opened support ticket with MtGox - complained that the withdrawal still was not showing up on the Blockchain
Sunday, 1/26 evening - In another Bitcoin Forum, I learned about how to look up my transaction on http://skanner.net/MtGox/mtgox_tx.php and it was listed as a Bad TX
Monday, 1/27 at 945pm - checked Skanner.net and my transaction no longer was listed
Monday, 1/27 at 948pm - received email from Bitstamp that my BTC arrived
Friday, 1/31 at 306pm - received email answer to my support ticket (Below)  

Jay, Feb 01 06:06:
Hi xxxxxxxxxx,
For the past few days some of our users have been suffering from Bitcoin Withdrawal delays where transactions could be stuck for several hours or days.
Please rest assured that this is only affecting a limited number of users and transactions, and that we are working hard on resolving this problem as soon as possible.
We ask for your patience and understanding as we work to resolve this issue and will continue to update you on this matter as the situation evolves.

Best regards,
MtGox Team

I am happy that my little amount of BTC was able to be transferred out and happy that MtGox actually answered my support ticket, but It will take a lot of explaining and possibly even a company buyout or management change for me to use MtGox.  Not communicating with customers is absolutely deplorable.

Based on this thread they are outright liars saying this is only happening to a number of users mt gox is broke classic ponzi scheme. Why are they not responding to users who are affected daily and ignoring resending the transactions after taking moneys out at 20 plus percent markup?

I have placed the newbie mtgox shill  infoman on ignore. I called fincen whom mt gox registered with spoke to some lady with dogs barking who told me very dangerous to deal with bitcoins as supports illegal activities lol so why are they registering them something mt gox proudly displays. that they are regiestered with fincen.

Support ignoring all my emails while stealing 1100 usd from me. They did acknowladge one email since Monday admitting my funds were indeed not transferd but would be loaded automatically 2 days later a few  people are getting transferes and although uploaded automatically I havent recieved mine .
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February 01, 2014, 05:49:17 PM
 #3180

I was trying to get my money from 2 withdrawals back to my Mtgox account.

I said:
I've read there's an indefinite delay on US withdrawals. Please refund my withdrawal requests back to my account.
Username: ****
Transaction reference: ****
Transaction reference: ****
Thanks.

They said:
Dear *****,
Thank you for your mail.
I could see that there are 2 withdrawals , which has been in confirmed status and is under process. We apologize for the delay this might cause to you. Due to a change in our banking system we are currently experiencing a back-log of withdrawals that we need to process. Our team is working hard to increase transaction speeds, but there is approximately a two-week back-log we need to overcome.
It will take a few weeks to get back to normal, and we thank you for your patience during this time.
If you have any further queries, please feel free to contact us and we will be glad to assist you with the information.
Best regards,
MtGox Team

So I said:
I've known people who've had "confirmed" withdrawal requests of longer than two weeks who still haven't received their money. If you can't guarantee my withdrawal will be processed in 2 weeks, please refund my **** USD back to my Mtgox account so I can buy some BTC with it.
Thank you.

Is anyone else having problems getting withdrawals to be added back to their Mtgox account? Did I say it incorrectly?

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