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TheQuin
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July 09, 2018, 03:31:48 PM |
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Send an email to support. It looks likely it is a repeat of the problem that previously occurred twice previously in January and May when the bitcoind got stuck. Unfortunately, ChipMixer doesn't have 24/7 support. As someone who works for a gambling site, I understand the difficulties in employing trusted support staff in these types of businesses. |
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Gyrsur
Legendary
 Offline
Activity: 2856
Merit: 1520
Bitcoin Legal Tender Countries: 2 of 206
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July 09, 2018, 03:36:19 PM |
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Send an email to support. It looks likely it is a repeat of the problem that previously occurred twice previously in January and May when the bitcoind got stuck. Unfortunately, ChipMixer doesn't have 24/7 support. As someone who works for a gambling site, I understand the difficulties in employing trusted support staff in these types of businesses. I will do that. thank you! |
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jamakuzi
Newbie
Offline
Activity: 11
Merit: 0
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July 09, 2018, 04:55:57 PM |
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Whole day passed - no reply to email, no confirm transaction.
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john.doe761
Newbie
Offline
Activity: 9
Merit: 3
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July 09, 2018, 05:13:51 PM |
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Whole day passed - no reply to email, no confirm transaction.
Same there. except two days passed. |
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Gyrsur
Legendary
Offline
Activity: 2856
Merit: 1520
Bitcoin Legal Tender Countries: 2 of 206
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July 09, 2018, 05:16:02 PM |
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Whole day passed - no reply to email, no confirm transaction.
Same there. except two days passed. so how many time is left if the session is extended? https://chipmixer.com/session/extend |
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TheQuin
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July 09, 2018, 05:17:24 PM |
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A session is 7 days and you can renew for another 7 days at any time. |
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jamakuzi
Newbie
Offline
Activity: 11
Merit: 0
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July 09, 2018, 05:50:22 PM |
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Should we be thinking of some good prepared scam scheme or its not possible?
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jackg
Copper Member
Legendary
Offline
Activity: 2856
Merit: 3071
https://bit.ly/387FXHi lightning theory
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July 09, 2018, 05:56:06 PM |
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Should we be thinking of some good prepared scam scheme or its not possible?
Why scam now? They've had so much time in which they could've scammed. And no one's reported to have 20+ BTC that has been stuck so I guess it's not really all that possible. We have to consider that it might be the weekend where they are and you might be waiting for their monday morining to roll on when the support will be back in the office. |
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LoyceV
Legendary
Offline
Activity: 3304
Merit: 16654
Thick-Skinned Gang Leader and Golden Feather 2021
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July 09, 2018, 05:56:14 PM |
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Should we be thinking of some good prepared scam scheme or its not possible?
I think it's good practice to always consider that possibility when dealing with Bitcoin, but I think it's unlikely in this case. If you read the entire thread, you'll find at least 3 occasions in which a problem occurred, and each time it was solved once ChipMixer came online. |
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jamakuzi
Newbie
Offline
Activity: 11
Merit: 0
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July 09, 2018, 06:30:06 PM |
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When you work with people's money its uncommon on a Working day not to show online whole day. Let see how it will be.
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Gyrsur
Legendary
Offline
Activity: 2856
Merit: 1520
Bitcoin Legal Tender Countries: 2 of 206
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July 09, 2018, 06:37:33 PM |
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you should extend your session from time to time (e.g. every day) until the issue is solved with this link --> https://chipmixer.com/session/extendbefore: Session ends 7 days after it was started. Time remaining 165 h 20 min
If your browser is unstable, keep this link to recover the session.
If you need to extend session (input transaction is delayed), us this link
after: Session ends 7 days after it was started. Time remaining 167 h 59 min
If your browser is unstable, keep this link to recover the session.
If you need to extend session (input transaction is delayed), us this link
otherwise your session could expire!If session expired (168h) or was destroyed manually, we cannot help you.
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lowlife
Jr. Member
Offline
Activity: 43
Merit: 5
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July 09, 2018, 10:51:43 PM
Last edit: July 10, 2018, 01:00:00 PM by lowlife |
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same here... and unfortunately it was the first "bigger" transaction.  every small one before went through without any problems. DONT USE THIS SERVICE UNTIL THE PROBLEMS ARE SOLVED!!! edit: they solved it  |
https://stakeunited.com/registernow
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Thirdspace
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July 09, 2018, 11:01:42 PM |
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Everything works fine a few days ago
I've just mixed my bitcoin and withdrew a chip on the 6th
and then the next day I created a voucher code for the left over
I doubt this mixer goes scam at this moment, there isn't any hint towards that
it's probably its usual bitcoind (or wallet) hiccups just like what happened a few times before
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lowlife
Jr. Member
Offline
Activity: 43
Merit: 5
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July 09, 2018, 11:20:18 PM |
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i still wont use them until the issues are fixed! and just read the above please. no one had issues on the 6th of july. issues started at the evening of the 8th!
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https://stakeunited.com/registernow
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TheQuin
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July 10, 2018, 05:39:35 AM |
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Everything works fine a few days ago
I've just mixed my bitcoin and withdrew a chip on the 6th
and then the next day I created a voucher code for the left over
I doubt this mixer goes scam at this moment, there isn't any hint towards that
it's probably its usual bitcoind (or wallet) hiccups just like what happened a few times before
They topped up the campaign escrow with a 8.192 chip the weekend before last. That doesn't strike me as the actions of someone about to pull an exit scam, it looks more like someone who knew they were going to be busy. I'm sure whatever they are doing they will still be checking in on the service and the support emails whenever possible. You can see from reading back through this thread that every time there have been technical issues they have been resolved and nobody lost any funds. Trust is built up by how you deal problems and ChipMixer has always come through. |
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jamakuzi
Newbie
Offline
Activity: 11
Merit: 0
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July 10, 2018, 05:43:18 AM |
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The problem is how could they over 36hours not even looked at the thread neither their email or at least to return the money back from their purses. This is totally unprofessional - many people put thousands of dollars in btc in their service and no response from them. We need our money either back or to the desired wallet. Time is money. Its NOT professional at all!!! Everything works fine a few days ago
I've just mixed my bitcoin and withdrew a chip on the 6th
and then the next day I created a voucher code for the left over
I doubt this mixer goes scam at this moment, there isn't any hint towards that
it's probably its usual bitcoind (or wallet) hiccups just like what happened a few times before
They topped up the campaign escrow with a 8.192 chip the weekend before last. That doesn't strike me as the actions of someone about to pull an exit scam, it looks more like someone who knew they were going to be busy. I'm sure whatever they are doing they will still be checking in on the service and the support emails whenever possible. You can see from reading back through this thread that every time there have been technical issues they have been resolved and nobody lost any funds. Trust is built up by how you deal problems and ChipMixer has always come through. |
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Gyrsur
Legendary
Offline
Activity: 2856
Merit: 1520
Bitcoin Legal Tender Countries: 2 of 206
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July 10, 2018, 06:44:17 AM |
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The problem is how could they over 36hours not even looked at the thread neither their email or at least to return the money back from their purses. This is totally unprofessional - many people put thousands of dollars in btc in their service and no response from them. We need our money either back or to the desired wallet. Time is money. Its NOT professional at all!!! Everything works fine a few days ago
I've just mixed my bitcoin and withdrew a chip on the 6th
and then the next day I created a voucher code for the left over
I doubt this mixer goes scam at this moment, there isn't any hint towards that
it's probably its usual bitcoind (or wallet) hiccups just like what happened a few times before
They topped up the campaign escrow with a 8.192 chip the weekend before last. That doesn't strike me as the actions of someone about to pull an exit scam, it looks more like someone who knew they were going to be busy. I'm sure whatever they are doing they will still be checking in on the service and the support emails whenever possible. You can see from reading back through this thread that every time there have been technical issues they have been resolved and nobody lost any funds. Trust is built up by how you deal problems and ChipMixer has always come through. I fully agree. will wait until the weekend and then post it in Scam Accusations. https://bitcointalk.org/index.php?board=83.0 |
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ChipMixer (OP)
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July 10, 2018, 09:47:37 AM |
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Issue confirmed. It will be solved soon.
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ChipMixer (OP)
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July 10, 2018, 10:24:56 AM |
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Issue has been solved and chips awarded to active sessions. Please check again and contact us if there is any futher problem.
We have had similar problem in May and June - bitcoind connection was severed and could not be reconnected. Fix was deployed a few days ago along with a few cosmetic changes (minimal amount is back to 1 mBTC, bet button has been removed) but as we see now - it does not fix the issue. We are still working on correct solution.
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