CatFur
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December 04, 2017, 10:25:05 PM |
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Great to hear that! I just hope @Ratsel with receive his/hers soon. That is if he hasn't broken any rules or banned or anything. 0.07 is quite a lot.
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Ratsel
Newbie
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Activity: 11
Merit: 0
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December 05, 2017, 03:31:50 AM |
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I am very relieved that my BTCs have returned to my wallet. Even if I'm not understanding the reason for a message that appears if I pay attention to the word "cancelled". it says:
Your withdrawal has been canceled and will not be paid out.
The reason for this is because your CoinPot account has been suspended against your terms of service or has been deemed as fraudulent.
If you are 100% sure that you have not violated the terms of service and that we have suspended your account in error, then please contact us and we will look into your case.
In your opinion, can I withdraw? in a safe way?
does the same text appear to you too?
In addition: I realize that I have used terms "angry" and offensive ... but I can assure you that these days I have absolutely not wanted to joke. The words that I exchanged with my lawyer were very "decisive" for one reason in particular ..... the lack of response from the assistance for 5 days sent me on a rampage. If I have seemed (to YOUR eyes) rude, I apologize. But in my opinion what happened on CoinPot is not excusable 100%, an email to understand the situation was mandatory. We are talking about money and not candy.
(sorry for my eng , i know its not really perfect )
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grahamlyons
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December 05, 2017, 04:25:52 AM |
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In addition: I realize that I have used terms "angry" and offensive ... but I can assure you that these days I have absolutely not wanted to joke. The words that I exchanged with my lawyer were very "decisive" for one reason in particular ..... the lack of response from the assistance for 5 days sent me on a rampage. If I have seemed (to YOUR eyes) rude, I apologize. But in my opinion what happened on CoinPot is not excusable 100%, an email to understand the situation was mandatory. We are talking about money and not candy.
im very happy that you got your withdrawal eventually - no idea why it took more than 48 hours, but its there now however imo, i think what you have written above is a bit over the top. lets not forget that these faucets are usually run by people in their spare time - for low/zero profits. they ask for no investment, contract or commitment from you, just that you view some ads. they are really for "fun", so that people new to crypto/bitcoin can get their hands on a small amount and learn about how it all works. if you are seriously talking about contacting a lawyer then i think at best you are going to end up looking a bit silly. and at worst you might end up actually wasting a lot of your own money. just my opinion of course
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StelioKontos
Sr. Member
Offline
Activity: 840
Merit: 267
Chad Hodler since 2013
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December 05, 2017, 10:28:06 AM |
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@Ratsel, I requested the second withdrawal yesterday, for now is still in pending. If you're saying yours is cancelled and account suspended, it may be a problem.
@grahamlyons yes but keep in mind that the service is primarly an online wallet, that in addition receives payments from faucets. If I remember correctly he said he was storing 0.07 BTC in there, of which hypothetically and possibly not a dime was derived from faucets. Cases and situations may vary a lot.
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thekingintheall
Newbie
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Activity: 28
Merit: 0
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December 05, 2017, 10:57:03 AM |
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Nearly enough balance to retreat hoping not to malfunction .
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Ratsel
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Activity: 11
Merit: 0
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December 05, 2017, 03:39:32 PM |
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I have made a small withdrawal and it is still in "pending". ( it is OK )
If I click on "cancelled" the famous withdrawals (0.07BTC) this message says: your withdrawal has been canceled and will not be paid.
This is due to the fact that your CoinPot account has been suspended from your terms of service or has been considered fraudulent.
If you are 100% sure you have not violated the Terms of Service and have suspended your account in error, please contact us and we will check your case.
Should I send an email to Coin pot?
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Adam556
Full Member
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Activity: 953
Merit: 102
★★ freecoyn.com ★★
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December 05, 2017, 04:14:44 PM |
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I have made a small withdrawal and it is still in "pending". ( it is OK )
If I click on "cancelled" the famous withdrawals (0.07BTC) this message says: your withdrawal has been canceled and will not be paid.
This is due to the fact that your CoinPot account has been suspended from your terms of service or has been considered fraudulent.
If you are 100% sure you have not violated the Terms of Service and have suspended your account in error, please contact us and we will check your case.
Should I send an email to Coin pot?
Depends - have you done anything which could have caused your account to be suspended?
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Ratsel
Newbie
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Activity: 11
Merit: 0
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December 05, 2017, 10:35:36 PM |
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Nope, i have just withdrawal 0.07 BTC...just that
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StelioKontos
Sr. Member
Offline
Activity: 840
Merit: 267
Chad Hodler since 2013
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December 06, 2017, 01:26:39 PM |
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To be fair, I confirm now that my NOV 30 failed withdraw, then refunded, then re-withdrawed on DEC 4, then pending, has landed successfully into my wallet on today DEC 6.
In order to solve this issue I sent a total of 2 emails, but the first was in response to the first automatic "Confirmation withdrawal email", so maybe he didn't even open it.
The second email, I sent it directly to support with all possibile information in order to facilitate and speed-up the problem detection and resolution (screenshots, links to not working tx id, receiving address, etc), in clear and synthetic technical english.
I didn't get a reply to it either, so maybe he didn't even read but he was aware of the NOV 30 issues by other means, maybe by reading this thread or other emails, and he was able to target all failed withdraws and automatic re-elaborate them, this can not be known.
--
Still, for what is worth my opinion, I'd suggest to implement some sort of support/ticket system on the site. Admitted that the admin could keep up with closing the raining tickets, it would boost the overall confidence on the service and contain the FUD that spreads when the kind of NOV 30 issues happen.
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xellosmoon
Newbie
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December 06, 2017, 07:18:59 PM |
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My recent transaction was done. Coinpot is safe again guys!
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Adam556
Full Member
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Activity: 953
Merit: 102
★★ freecoyn.com ★★
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December 06, 2017, 07:43:50 PM |
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Nope, i have just withdrawal 0.07 BTC...just that
If that's the case then you need to raise it again with the CoinPot owner. Do it in a measured way with as much technical detail as possible and it may help you to get a response. 0.07 is quite a large amount - is this just faucet payouts or have you transferred coin in?
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playfast
Jr. Member
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Activity: 131
Merit: 3
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December 07, 2017, 05:12:15 AM |
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Moon Bitcoin and Moon Litecoin should get a solvemedia option for captcha. I mean, Moon Dash got solvemedia, how hard can it be to implement it on the older faucets too?
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malikmaw
Newbie
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Activity: 2
Merit: 0
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December 07, 2017, 06:38:18 AM |
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Hi,
I am emailing coinpot, moon bitcoin and others, but did not recieve any reply from them. It's been 3 weeks now but no reply from them. Can anyone help me or guide me, how can I disable 2fa after loosing my cell phone? Other websits have disabled it but only coinpot is remaining.
Regards,
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LinuxNoob
Newbie
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Activity: 4
Merit: 0
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December 07, 2017, 08:54:15 AM |
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Moon Bitcoin and Moon Litecoin should get a solvemedia option for captcha. I mean, Moon Dash got solvemedia, how hard can it be to implement it on the older faucets too?
I came here looking for a solution to my prob mining on CoinPot as it does seem to have stopped and can't figure out why. As for your problem I can prob give you some suggestion 1) Check to see if you have an adblocker like adnauseum installed(gives problems with reCaptcha) 2) Using Firefix (I love Firefox) but you know. Baybe use chrome when you need to claim. 3) Watching a Youtube Video in an other tab/browser while claiming gives me problems.
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StelioKontos
Sr. Member
Offline
Activity: 840
Merit: 267
Chad Hodler since 2013
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December 07, 2017, 01:24:58 PM |
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I came here looking for a solution to my prob mining on CoinPot as it does seem to have stopped and can't figure out why. Please define "stopped", what you mean with that?
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rapidleech
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December 08, 2017, 04:06:40 PM |
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there is something wrong in calculation of earned satoshies
i have 20k satoshi in my moonbit balance but in bitfun there is 19k satoshi shown in balance . it should not be same??
and in coinpot btc balance, show 19k satoshi. how its possible?
and there is bigger problem : sum of my ref commissions in (moonbit + bitfun ) are bigger than 22k! but my coinpot btc balance only show 19k satoshi
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StelioKontos
Sr. Member
Offline
Activity: 840
Merit: 267
Chad Hodler since 2013
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December 09, 2017, 02:52:52 AM |
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My balances are the same across all sites. Try hard refreshing/reloading all pages in your browser.
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rapidleech
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December 09, 2017, 11:10:38 AM |
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My balances are the same across all sites. Try hard refreshing/reloading all pages in your browser.
ive tested on another browser , there something wrong with these sites my REF total commission is way more than the number is shown on the Coinpot
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r605
Newbie
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Activity: 3
Merit: 0
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December 09, 2017, 01:05:56 PM |
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So i got an issue and if anyone can help it would be much appreciated. I enabled 2 factor authentication and used "Duo" the app to set it up on my iphone. everything was fine but one day my iphone got stuck on the apple screen and i had to do a factory reset. i was able to restore everything through the icloud BUT my coinpot's 2 factor did not appear... (must have not saved it to the cloud since i got it). i am now currently locked out of my account! i tried emailing coinpot MULTIPLE time but no reply. so i emailed all the moon faucets for assistance and mellow ads as well but still no response! I've been locked out of my account since nov 28! what can i do???
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r605
Newbie
Offline
Activity: 3
Merit: 0
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December 09, 2017, 01:33:15 PM |
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Hi,
I am emailing coinpot, moon bitcoin and others, but did not recieve any reply from them. It's been 3 weeks now but no reply from them. Can anyone help me or guide me, how can I disable 2fa after loosing my cell phone? Other websits have disabled it but only coinpot is remaining.
Regards,
im also having that issue right now. theres got to be a way to resolve this but it seems that the owners of coinpot.co are not actively reading their emails...
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