Hello,
doesnt follow contract protocol
Which contract?
project hasnt even gotten off the ground yet.
Rushing things sounds like a bad plan.
Want a sneak peak at how this project will go, spend 12 hours in their telegram
You mean the team being available 24/7, how about you try asking a question about MASS in the telegram and see how fast you get a response as well. By a question about MASS I mean an actual question about MASS itself, and not anything redundant such as "WHATS THE NEWS???" Try sending an email asking something see how fast of a response you get as well.
time lines, or how they are unaware of deadlines
What timeline, and what deadline? We wish we could be sorry about trying to be as careful as we can to protect the projects future, no amount of whining will change that. Certain things are out of our hands, you can understand that, right? If there are things that are out of our hands, any 'timeline' you reference or any non existent deadline you speak of gets changed. Right?
holding peoples money hostage.
By having a week long full no questions asked refund period. Which I have never seen before in any ICO ever.
If you are unhappy about the project, try offering to sell your pre-sale MASS in telegram.