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Author Topic: Primedice.com | Since 2013 | Longest Running Crypto Casino | 113 BTC Jackpot!  (Read 1984227 times)
Sharpeye
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August 20, 2016, 12:03:07 AM
 #23781


You want to talk about fair ? I am asking legitimate questions for months now, being ignored/tossed aside each time. Every time with another excuse, so
forgive me if this poses as headache to some, but i'll get my answers one way or the other. We deserve to know, micro is not allowed to hide something that should be public data.

There are more important issues at hand, some users have lost their account data (including me) and are looking to receive help with the issues (possibly here) we don't need this whole text cloud around right now.
1715542902
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knightzk02
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August 20, 2016, 05:59:17 AM
 #23782

Did anyone getting back their account after submit a support ticket?I've replied to support with the answer to their question nearly 12hours ago till now still my account is not accessible. Are they working on it? Huh
Simba84
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August 20, 2016, 06:27:34 AM
 #23783

The same for me  Shocked
I understand the size of the database, but two days later still many users have problems with your accounts.....
knightzk02
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August 20, 2016, 06:31:26 AM
 #23784

The same for me  Shocked
I understand the size of the database, but two days later still many users have problems with your accounts.....

Really, hopefully they will sort out these problems ASAP, or at least set a scheduled maintenance to fix these issues.
maxhor
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August 20, 2016, 06:36:08 AM
 #23785

The same for me  Shocked
I understand the size of the database, but two days later still many users have problems with your accounts.....

Are you sure about this 2 days have passed away to have this issue, it's still less than 24 hours till now so if understand how big is database, than you must have some patience regrading this issue after submitting the support ticket, surely they will sort out all problems and these will get fixed on schedule.
Simba84
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August 20, 2016, 07:46:35 AM
 #23786

The same for me  Shocked
I understand the size of the database, but two days later still many users have problems with your accounts.....

Are you sure about this 2 days have passed away to have this issue, it's still less than 24 hours till now so if understand how big is database, than you must have some patience regrading this issue after submitting the support ticket, surely they will sort out all problems and these will get fixed on schedule.

My account and those of my friends are blocked from 45 hours ..
bitcoinmax88
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The Visonary Behind VIRAL - Adam Guerbuez


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August 20, 2016, 08:19:34 AM
 #23787

I am still unable to login to my account, where can I submit a ticket, I do not see the option, only login window and join window come up.

Login page --> Forgot Password --> Contact Support (bottom)

Did that, they got back to me asking me how much I had in the account before it vanished and other questions that clearly does not look good at all. This looks like the end my friends.

VIRAL is my vision - MY Vision is VIRAL - My Twitter is @AdamGuerbuez
PROMOTE YOUR COIN OR SERVICE ON VIRAL AND HAVE THE WHOLE CRYPTO COMMUNITY Talking about it! Go to http://www.GetViralCoin.com/sponsors/
knightzk02
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August 20, 2016, 08:31:03 AM
 #23788

I am still unable to login to my account, where can I submit a ticket, I do not see the option, only login window and join window come up.

Login page --> Forgot Password --> Contact Support (bottom)

Did that, they got back to me asking me how much I had in the account before it vanished and other questions that clearly does not look good at all. This looks like the end my friends.

+1

They asked me the same question and I replied those answer 13+ hours ago.  Sad They asked for recent BET ID and recent bet amount etc, I gave to them. Not sure why they're asking these question Lol. Hopefully I can get back my account really soon.
Fromnmile
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August 20, 2016, 08:53:20 AM
 #23789

I am still unable to login to my account, where can I submit a ticket, I do not see the option, only login window and join window come up.

Login page --> Forgot Password --> Contact Support (bottom)

Did that, they got back to me asking me how much I had in the account before it vanished and other questions that clearly does not look good at all. This looks like the end my friends.

+1

They asked me the same question and I replied those answer 13+ hours ago.  Sad They asked for recent BET ID and recent bet amount etc, I gave to them. Not sure why they're asking these question Lol. Hopefully I can get back my account really soon.
Yes
Wwhats happened?
Its all happened to me to
But i dont have bet id or this answers well
I lost my best account
And why say me userbame not found instead recovery progress
Fromnmile
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August 20, 2016, 09:00:50 AM
 #23790

Whats happenings when too people know future Becausesaw them
U know
I can effect many process
Specialy dice effects
So
Please call me lucy (regards scarlet Johansson acting)
knightzk02
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August 20, 2016, 09:04:34 AM
 #23791

I am still unable to login to my account, where can I submit a ticket, I do not see the option, only login window and join window come up.

Login page --> Forgot Password --> Contact Support (bottom)

Did that, they got back to me asking me how much I had in the account before it vanished and other questions that clearly does not look good at all. This looks like the end my friends.

+1

They asked me the same question and I replied those answer 13+ hours ago.  Sad They asked for recent BET ID and recent bet amount etc, I gave to them. Not sure why they're asking these question Lol. Hopefully I can get back my account really soon.
Yes
Wwhats happened?
Its all happened to me to
But i dont have bet id or this answers well
I lost my best account
And why say me userbame not found instead recovery progress


As MICRO said there will be a compensate plan for the waiting time. Let's just wait for our account coming back. PD is one of the oldest platform and I believe that they're not going to shut it down easily. Just feel frustrated about their support are quite slow...
O.Owly
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August 20, 2016, 09:07:26 AM
 #23792

Your request (15419) has been received and is being reviewed by our support staff.

Waiting ;C
WishICanTurnBackTime
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August 20, 2016, 09:39:39 AM
 #23793

Support ticket has been sent. Now waiting for reply from the support team. "unauthorized" error message when try to login my account but there is no problem creating a new account what is happening?  Huh Huh I cleared my browser history, cookies and cache and still it doesnt work. Hope they fix fast! Its been 3 days. Sad
MICRO
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August 20, 2016, 09:51:24 AM
 #23794

Hey,

We are working on this. Please be patient. A lot of accounts will be sorted out in next couple of hours.
For the rest please submit ONLY 1 ticket. That is very important.

Some people send 10 - 50 tickets and its very hard for me to do the legit ones fast.

Sorry again for the inconvenience.

      ▄▄████████▄▄
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● OVER 1000 GAMES
● DAILY RACES AND BONUSES
● RAKEBACK & VIP RANKS
● 24/7 LIVE SUPPORT
Script3d
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August 20, 2016, 10:59:53 AM
 #23795

i need help how do i get api key i need it to use seuntijie dice bot
if someone tell me i will appreciate it
Dyatrev
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August 20, 2016, 11:03:21 AM
 #23796

i need help how do i get api key i need it to use seuntijie dice bot
if someone tell me i will appreciate it
having same problem how to get api key instructions on site isnt useful for me
dickchaneyboy
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August 20, 2016, 11:12:03 AM
 #23797

Hey,

We are working on this. Please be patient. A lot of accounts will be sorted out in next couple of hours.
For the rest please submit ONLY 1 ticket. That is very important.

Some people send 10 - 50 tickets and its very hard for me to do the legit ones fast.

Sorry again for the inconvenience.

To Micro and Team...thx guys.

I also submitted a ticket yesterday(only one) no.15363 and are also just waiting for my account Ga*******y26 to become authorized. My BTC was sitting at 3.56 BTC at time of failure so I'm a bit anxious to see my money again Cry  

PS: Micro I sent you a PM with the whole story.
Askooo
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August 20, 2016, 11:14:42 AM
 #23798

Hey,

We are working on this. Please be patient. A lot of accounts will be sorted out in next couple of hours.
For the rest please submit ONLY 1 ticket. That is very important.

Some people send 10 - 50 tickets and its very hard for me to do the legit ones fast.

Sorry again for the inconvenience.

To Micro and Team...thx guys.

I also submitted a ticket yesterday(only one) no.15363 and are also just waiting for my account Ga*******y26 to become authorized. My BTC was sitting at 3.56 BTC at time of failure so I'm a bit anxious to see my money again Cry 
yes man and im my account u:askooo
knightzk02
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August 20, 2016, 11:44:46 AM
 #23799

Hey,

We are working on this. Please be patient. A lot of accounts will be sorted out in next couple of hours.
For the rest please submit ONLY 1 ticket. That is very important.

Some people send 10 - 50 tickets and its very hard for me to do the legit ones fast.

Sorry again for the inconvenience.

It is good if lot of accounts can be sorted out within couple of hours. Hopefully can get back my account as well as I've replied to the support ticket for their question.
shadobitz
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August 20, 2016, 11:58:02 AM
 #23800

Hey,

We are working on this. Please be patient. A lot of accounts will be sorted out in next couple of hours.
For the rest please submit ONLY 1 ticket. That is very important.

Some people send 10 - 50 tickets and its very hard for me to do the legit ones fast.

Sorry again for the inconvenience.

Thanx MICRO and the support team for your hard to sort out this issue, now I can login with my account without any issue and everything working fine for me there, that is very strange to know about some people sent 10 -50 tcikets, so this will make slower the process to get fixed that issue.
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