Primedice.com | Since 2013 | Longest Running Crypto Casino

READ THIS! THERE'S A PROBLEM

Intro:

Hi, I'm a long time player of Primedice, my nickname is paizon217 (Early 2014). But before that, I'm a geeky guy who never ever download anything on his macbook (Not even browser's addons, and only visit trusted sites directly from his bookmarks), aside that, I always keep different passwords for all my online profiles.
Back to Primedice, I had good (where I withdrawn 60+ bitcoins) and bad days, and at the end, I lost 30 bitcoins.
That loss happened over the span of few months, few months ago.
So I know for a fact that primedice is not a scam.
From then, I randomly logged into primedice to play with faucet, few minutes per log.
Some days ago, I decided to deposit 0.52, as soon I received them, I played, and won 0.2, then in less than 2 seconds, I see 0.5 disappearing, therefore 0.2 left. (0.7-0.5=0.2).
At the very same time, all my recent bets disappear, and as my bet appeared on High Rollers tab, I checked there, just to see it became a green "0.0000", which of course, is not possible.

I tought it were a glitch, refreshed the page (nothing happened) and contacted support.
(In the while, I had my 0.2 in my account thinking it was some kind of glitch and to not "ruin the proof" or something).

Fast forward few hours after, support says my account may have been compromised. I check my account, and also the 0.2 disappeared.

I explain to them, all the above paragraph I just written in this post. I send it to them three times over six days. No answer. Completely ignored.

Now, there's three options:

1) A glitch with my account. (Highly possible looking at all the errors that happened)
2) I've been hacked. (For a fact, I deem impossible it happened, read my intro).
3) Some old primedice accounts were leaked (in some old leak) or some other leak (I really don't know but as 90% of companies, even major banks get hacked, I believe it is possible).

The real strange things, which makes me think it's a glitch are:

1) Bets disappeared
2) My HR bet displayed a green 0.0000
3) It all happened in 2 minutes. (How a hacker would check an account which get no deposit from 5+ months and hack it in less than few minutes? I know everything is possible, but really? It means it hacked a lot of accounts if he built a system to have calls of when a deposit is made even of a non active account and withdraw within 2minutes)

My rant, is: primedice, answered it been compromised, and completely ignored me after. A loyal costumer who made them earn over 15.000 euros.
Now I've to resemble to this thread to have an answer. Not so awesome. But atleast I hope this way it'll be solved.

(Yes I've gone broke if you wonder, otherwise if I were rich, I would hardly care about it. But 0.52 (350 euros) means a lot as of now to me, even tough I should not've betted them at all. Tough I won, and I pretend atleast my 0.52 back).

Kind regards,
paizon217.